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Skills:
Sales, Compliance, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Maintain sales forecasts and support inventory planning.
- Prepare and analyze monthly sales and budget reports.
- Assist with annual sales budgets and competitor pricing surveys.
- Coordinate import/export logistics for Thai and non-Thai spirits.
- Support bulk rum exports and resolve logistics/quality issues.
- Ensure compliance with import documentation and labeling.
- Oversee export labeling, certifications, and POSM coordination.
- Organize team meetings and consolidate travel plans.
- Contribute to ad hoc projects and personal development.
- Bachelor s degree in Business, Marketing, Economics, or a related field.
- Minimum 5 years of experience in sales support, logistics, or operations (preferably in FMCG industry).
- Strong communication and presentation skills in English.
- Proficient in Microsoft Office, especially Excel.
- Highly organized, detail-oriented, and proactive.
- Strong analytical, problem-solving, and collaboration skills.
- Ability to work independently and manage multiple priorities..
- Thiplada Ngamrit (Dear).
- Human Capital Business Partner - Spirits.
- Office of Human Capital | ThaiBev Marketing Co., Ltd.
- Sangsom Building 1, 4th Floor, 15 Moo 14, Vibhavadi Rangsit Rd.,.
- Chomphon, Chatuchak, Bangkok, Thailand 10900.
- [email protected].
Job type:
Full-time
Salary:
negotiable
- Inbound & Storage: Learn how we receive, sort, and store thousands of items from suppliers using smart logic and systems.
- Inventory Management: Help us keep our data 100% accurate through quarterly checks and smart item transfers within the warehouse.
- Order Fulfillment: Master the art of "Picking and Packing." You will ensure that customer orders are picked accurately and are in perfect condition.
- Quality Control & Troubleshooting: Become a problem-solver! You will handle "unhappy flows" fixing issues like damaged items, missing stock, or incorrect picks.
- Logistics Coordination: Work closely with SPX and other delivery partners to ensure every parcel starts its journey to the customer on time.
- Who We Are Looking For Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
- Fast Learners: You are curious and can pick up new systems and processes quickly.
- Problem Solvers: You enjoy fixing things and making processes better.
- Team Players: You like working with people and can communicate clearly.
- Resilient: You are comfortable working in a dynamic, high-energy warehouse environment.
- Why Join SCommerce? Hands-on Experience: Learn the "real" side of e-commerce logistics.
- Career Growth: We love promoting internal talent. This is your foot in the door!.
- Dynamic Culture: Work in a fun, fast-paced environment with a supportive team.
Experience:
1 year required
Skills:
Sales, Excel, ERP, English
Job type:
Full-time
Salary:
negotiable
- Coordinate with Sales team to support order management and shipment arrangements for international customers.
- Handle container booking with shipping lines and freight forwarders.
- Compare freight rates, schedules, and transit times from various shipping lines.
- Coordinate export shipments including delivery schedules, shipping instructions, and documentation.
- Monitor shipment status and follow up on delivery timelines to ensure on-time delivery.
- Prepare and verify shipping documents such as Commercial Invoice, Packing List, Bill of Lading, and related export documents according to Import & Export rules & regulations.
- Support sales activities by providing logistics-related information and cost estimates.
- Resolve shipment-related issues and initiate preventive/corrective actions when delays or discrepancies occur.
- Perform other related duties as assigned.
- Qualifications Bachelor's degree in Business Administration, Logistics, International Business, Supply Chain Management, or related fields.
- Minimum 1-3 years of experience in sales coordination, logistics, shipping, or export operations.
- Knowledge of international shipping processes, container booking, and Incoterms.
- Experience working with shipping lines, freight forwarders, and export documentation.
- Good command of English (both written and spoken); additional languages are a plus.
- Proficient in MS Office (Excel, Word, Outlook); experience with ERP systems is an advantage.
- Contact: Sirinate (Mild) Email: [email protected]
Experience:
3 years required
Skills:
Problem Solving, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Responsible for the continuous development and improvement of picking process through problem identification and analysis.
- Monitor all picking productivity from regional team and improve on the number of productivity.
- Manage day-to-day order in WMS, arrange order activities to maximise the efficiency, reliability, timeliness and cost effectiveness of picking process.
- Ensure key performance indicators assigned to picking employee.
- Deliver strong leadership, influencing and collaboration skills in working with team.
- Prepare monthly reports such as KPI s, inventory picking issues, etc.
- Monitor picking key performance indicators (KPI s) to ensure goals are met.
- Control and plan headcount to support all campaign.
- Coordinate with outbound and other related team to ensure shipped out smoothly.
- Lead and coach picking team lead on picking WI & process including WMS system skill.
- Plan and communicate with sourcing about GWP (give with price) items including other related department and approve working plan.
- To perform any other duties assigned by the supervisor or manager.
- Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
- At least 3 years of working experience in Warehousing (e-commerce is highly preferred).
- Experience in Inventory picking and Outbound will be advantage.
- Be able to communicate in English.
- Problem solving skills and Conflict management.
- Ability to work under deadlines and pressure.
- Good interpersonal, communication and negotiation skills.
- Good team player.
- Proficient with Microsoft Excel.
- Able to work on shift and day-off when required.
Skills:
Express, Excel
Job type:
Full-time
Salary:
negotiable
- Job Description: Monitor and manage the operation team (Outbound Sort, Outbound Dispatch) of process and data controlling to accuracy.
- Able to summarize and prepare reports to present to supervisors.
- Works with internal and external functions to properly handle pushed-out parcels.
- Follow up and clear pending parcel status within the system to maintain the predetermined period.
- Able to solve specific problems.
- Requirements: Good communication to other team.
- Analytical ability - critical and logical thinking and optimization.
- Strong working knowledge of Spreadsheets (Excel/Google Sheets).
- Proven working experience in Outbound Dispatch.
- Work with timeline and extra long working hours during campaign.
Experience:
5 years required
Skills:
Express, Automation, Project Management
Job type:
Full-time
Salary:
negotiable
- Process Optimization & Continuous Improvement Identify operational gaps and inefficiencies across middle mile (linehaul, hubs, cross-dock, routing).
- Lead end-to-end process improvement initiatives using Lean / Six Sigma / data-driven approaches.
- Standardize SOPs and ensure consistent execution across sites.
- Drive productivity improvements (cost per parcel, turnaround time, manpower utilization).
- Performance Analysis & Problem Solving Analyze operational data to identify root causes of delays, capacity issues, and performance drops.
- Monitor key KPIs such as SLA, transit time, load factor, and hub throughput.
- Develop dashboards and insights to support decision-making.
- Cross-Functional Project Management Work closely with Operations, Planning, Linehaul, Network Design, and Tech teams.
- Lead pilot projects and rollout of new processes, tools, or automation initiatives.
- Support new site launches, network expansion, and peak readiness planning.
- Resource & Capacity Planning Support Collaborate with planning teams to optimize hub capacity, routing efficiency, and equipment utilization.
- Recommend process changes to support volume growth and network changes.
- Change Management & Stakeholder Alignment Communicate initiatives and improvements to operations teams.
- Train and support site teams in adopting new processes.
- Ensure smooth implementation and sustained adoption.
- Requirements: 5-8 years in logistics, supply chain, operations excellence, or process improvement.
- Experience in e-commerce, courier, 3PL, or transportation is highly preferred.
- Proven track record in leading improvement projects and delivering measurable impact.
- Strong analytical and problem-solving capability.
- Familiar with Lean, Six Sigma, or continuous improvement frameworks.
- Data-driven mindset; comfortable working with large datasets and operational KPIs.
- Strong stakeholder management and project management skills.
- Hands-on and able to work closely with ground operations.
Job type:
Full-time
Salary:
negotiable
- ดำเนินการเกี่ยวข้องกับเคสผ่าตัดกระดูกที่ค่อนข้างเร่งด่วน.
- ตรวจสอบข้อมูลออเดอร์และทำการคีย์ข้อมูลเข้าระบบ พร้อมทั้งประสานงานจัดเตรียมแพลนเครื่องมือเคสผ่าตัดกระดูกและความต้องการอื่นๆ.
- ติดต่อ ประสานงานกับคู่ค้า โรงพยาบาลและบริษัทขนส่ง ทีมคลังสินค้าในการติดตั้งและจัดส่งสินค้าไปโรงพยาบาลได้ตามเวลาที่กำหนด.
- ประสานงานเรื่องการจัดตารางเคสผ่าตัดกับโรงพยาบาลและผู้ที่เกี่ยวข้อง.
- รับมือและแก้ไขปัญหาต่างๆที่เกิดขึ้นได้.
- ปฏิบัติงานอื่นๆที่ได้รับมอบหมาย.
- เนื่องจากลักษณะงานมีความเร่งด่วน ผู้สมัครต้องสามารถยืดหยุ่นเวลาในการทำงานได้ สามารถสแตนบายในการรับเคสได้.
- วุฒิปริญญาตรีทุกสาขา ไม่จำกัดเพศ.
- มีประสบการณ์ทำงานในตำแหน่งแอดมินธุรการ Sale admin หรือ Customer Service อย่างน้อย 1 ปี (หากมีประสบการณ์ในธุรกิจ Healthcare จะได้รับการพิจารณาเป็นพิเศษ)มีประสบการณ์ Administration, Key Data, Coordinate, PO/PR / Call center บริการลูกค้ามาก่อน จะพิจารณาเป็นพิเศษ.
- มีทักษะการติดต่อประสานงาน สื่อสารที่ดี และสามารถรับมือกับสถานการณ์เฉพาะหน้าได้.
- สามารถทำงานเป็นทีมได้.
- เรียนรู้สิ่งใหม่ๆ ได้ดี (ข้อมูล process หลากหลายและ update อยู่เสมอ).
- มีวินัยในการทำงาน ตรงต่อเวลา.
- Requisition Number: 225193 Job Function: Client and Customer Services
Experience:
1 year required
Skills:
Risk Management, Compliance, Legal
Job type:
Full-time
Salary:
negotiable
- As the most senior P&S representative, lead the Country P&S- Thailand leadership team to deliver the business imperatives. Consisting of HSE, quality, planning, logistics, import and customs, customer service, CP FPP, seeds operations (if applicable partially), and procurement. Ensure coherence between country and functional based plans and activities. Reports to Asia P&S Head (solid line) and Country GM (dotted line).
- As a key member of the Country Leadership Team (CLT) and capability owner for P&S in ...
- Act as an equal business partner to the Country Commercial teams with the aim of assuring an effective integration of Regional P&S activities into the delivery of commercial strategies within the country Thailand, whilst serving as the primary voice of the country and customer to the wider P&S Function.
- Member of the Country Leadership Team (CLT) representing P&S.
- Participates in the formation and transformation of country strategy, business policy and objectives.
- Contribute to the growth of the country business through support in implementing supply chain, sourcing and production and seeds operations concepts and strategies.
- Improve supply chain digitalization; bring relevant information to assist in decision making.
- Build a supply chain roadmap to identify strategic initiatives for next 5 years.
- Enhance customer touch points for positive experiences.
- Advise the CLT on the impact of strategic and day-to-day supply and business decisions and propose actions Problem solve P&S or related issues regardless of root cause and liaise with the wider P&S to the benefit of country priorities.
- Benchmark and aim to be the # 1 P&S organization vs industry competition in the respective country.
- Represent the P&S function in the country risk management committee, ensuring key P&S risks are recorded and managed.
- Directly lead Supply team.
- Improve the team s capability and develop leaders for the future.
- Drive change to enhance forecasting; supply intelligence, customer connect and channel visibility.
- Responsible for HSE, quality, demand planning, security and replenishment of supply, total cost of supply, inventory and risk management, S&OP, logistics, order management, import and customs and related Supply activities.
- Oversee the Country S&OP processes and support of the commercial review process.
- Co-ordinate Budget and Financial Plan preparation (ensuring realism & consistency) based on thorough assessments of forecast, economics, products, opportunities and resources.
- Ensure the business s assets are safeguarded by the development and effective operation of DOA and procedural supply controls.
- Ensure country assets operate to Global Supply standards and meet all applicable legislative requirements.
- Meet the requirements of the company and external regulatory bodies for the provision of supply and financial information both at a local and international level.
- Ensure systems are in place to track compliance on Governance issues, e.g. Code of Conduct, Business Practices and other directives provided by Syngenta Regional and Global management.
- Represents the business on supply matters, internally and with external bodies (e.g. Auditors, Tax authorities, contractors, customers etc.) to meet statutory and legal requirements.
- Monitor and challenge supply performance against Country / Regional / Global KPI s.
- Region.
- As a member of the Asia CU P&S Leadership Team, plays an active role in designing, transforming and implementing the regional P&S strategic priorities, aligned with the Country Leadership Team, and processes aligned with global functional strategies, at a Regional & Country level.
- Knowledge, Experience & Capabilities.
- 15+ years of experience leading a team covering Planning, Procurement, Logistics, HSES; Quality, Demand Management, & Customer Service, preferably in a multinational Matrix organization.
- AI and ML based Digitalization Knowledge specially in planning space.
- Team acceleration and development.
- Leadership skills.
- Customer interaction experience.
- In Depth P&S knowledge.
- Driving big transformation.
- Relevant business degree.
- Technology and automation knowledge.
- Financial skills; understands cost/benefit ratio; payback; NPV.
- Sound understanding of logistics, planning and supply chain management in a multinational organization.
- Good knowledge of Global P&S Standards and Strategies.
- Understanding of Thai language will be preferred.
- Critical technical, professional and personal capabilities.
- Enterprise Leadership capabilities: ability to transform.
- Project Management Skills.
- Proven track record of improving processes.
- Customer centric.
- Creative and proactive approach with good analytical skills.
- S&OP understanding, strategic product planning, forecasting knowledge.
- Business & market knowledge, Financial & systems awareness.
- Change and transformation.
- Influence.
- Strategic thinking.
- Additional InformationSyngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, colour, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Experience:
3 years required
Skills:
Express, Excel, Multitasking, English
Job type:
Full-time
Salary:
negotiable
- Monitor and manage operation in Return and Rework team of process and data controlling to accuracy.
- Able to summarize and prepare reports to present to supervisors.
- Works with internal and external functions to properly handle pushed-out parcels.
- Follow up and clear pending parcel status within the system to maintain the predetermined period.
- Able to solve specific problems.
- Requirements: Bachelor's Degree or Logistics management, Supply chain management or any related field.
- At least 3 years of working experience in logistics, supply chain or express industry.
- Be able to communicate in English.
- Good communication and presentation skills.
- High analytical ability - critical and logical thinking and optimization.
- Strong working knowledge of Spreadsheets (Excel/Google Sheets).
- Good team player.
- Multitasking and prioritizing skills.
- Proven working experience in project management.
Experience:
3 years required
Skills:
Excel, SQL
Job type:
Full-time
Salary:
negotiable
- Manpower Forecasting: Develop and maintain daily/weekly manpower plans based on volume projections and historical data.
- Resource Optimization: Monitor workload and manpower utilization to ensure peak efficiency across shifts.
- Stakeholder Coordination: Act as the primary point of contact for BPO staff and frontline agents, managing vendor performance and onboarding.
- Bottleneck Analysis: Conduct root cause analysis when operational performance fluctuates due to resource.
- shortages or late arrivals.Equipment Planning: Assist in the planning and tracking of pallets, MHE (Material Handling Equipment), and.
- warehouse consumables.Continuous Improvement: Lead improvement projects to enhance workforce efficiency and subcontractor fulfillment (FFM) rates.
- Requirements:Education: Bachelor s degree in Business Administration, Economics, Logistics Management, or a related field.
- Experience: 0-3 years of experience in workforce management, resource planning, or warehouse operations;.
- fresh graduates with strong analytical backgrounds are encouraged to apply.Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret data and develop.
- actionable insights.Technical Proficiency: Advanced skills in Google Workspace (Sheets) and Excel; experience with SQL or.
- relational databases is highly preferred.Adaptability: Ability to thrive in a fast-paced, dynamic environment with tight deadlines and shifting priorities.
- Leadership: Self-driven with strong verbal communication skills to facilitate cross-functional discussions.
- Flexibility: Ability to work at night and weekends sometimes, to support 24/7 operations.
Skills:
Analytical Thinking, English
Job type:
Full-time
Salary:
negotiable
- Cross Function with Recovery Team for loss dispute/ follow up.
- Analyse & Follow up Loss internal SOC RC.
- Analyse & Follow up with LH for TP lost.
- Lost, Stuck, Hi Value Target by %loss.
- Stuck Lost Trend Analysis.
- Miss Sort Coordinator to Engineer/ LM.
- Product Feature Control Tower.
- Training new feature implementation.
- Request to update AWB sort codes.
- Requirements: Bachelor's degree in business administration, operation management, logistic management is plus.
- Knowledge on Operational activity and limitation.
- Strong Analysis to deep dive in detail and hypothesis for root cause.
- Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
- Excellent written and verbal communication skills in English.
- G- Strong Analysis skill.
Experience:
3 years required
Skills:
Express, Compliance
Job type:
Full-time
Salary:
negotiable
- Able to travel to Head Office as required.
- Operations Management: Lead end-to-end daily sortation center operations across inbound, sorting, outbound, rework, and returns.
- Target Delivery: Ensure productivity, PPH, accuracy, and on-time dispatch targets are consistently achieved.
- Manpower Planning: Monitor daily volumes and optimize shifts, staffing, and workflows for BAU and campaign periods.
- People Leadership: Lead, coach, and develop supervisors and frontline teams; support hiring, onboarding, and training.
- Performance & Improvement: Track KPIs and reporting, identify gaps, and drive process, layout, and SOP improvements.
- Safety & Stakeholder Coordination: Ensure safety and compliance, support audits, and coordinate with linehaul, first-mile, engineering, and management.
- Requirements: Bachelor s degree in Operations, Logistics, Supply Chain, or a related field (preferred).
- 3-6 years of experience in warehouse, logistics, or e-commerce operations.
- Prior experience in a sortation center or high-volume fulfillment environment is an advantage.
- Experience leading frontline teams in a fast-paced operation.
Experience:
4 years required
Skills:
Compliance, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Policy & eligibility: Define seller eligibility for onboarding to fulfillment business (e.g. categories, item sizing, minimum order, SKU efficiency requirements). Continuously refine the optimal criteria to ensure a healthy balance between business growth and warehouse capacity.
- Seller acquisition: Work closely with Commercial teams on seller acquisition incentives and rollout - Capacity governance: Set and govern daily/monthly inbound quota and days of coverage (DoC) for each warehouse and each business unitInbound compliance ...
- VAS offerings: Define Value-Added Services (VAS) offerings, pricing, and eligibility criteria. Benchmark with other players and countries on missing capabilities to serve all demands and niches.
- Demand analysis: Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the warehouse.
- Feedback loop: Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding/inbound plans accordingly.
- Visit warehouses to understand operational complexity and gather firsthand insights from ground teams.
- Key KPIs: fulfillment orders, SKU efficiency, # of SKU, SKU size mix, inventory DoC.
- Requirements:4-7 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy.
- Strong analytical and problem-solving skills with the ability to interpret information and translate it into action.
- Excellent project management and stakeholder coordination skills across office and ground teams.
- Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
- Willing to visit warehouses and collaborate with ground teams.
- Proficient in English communication, the team is highly international.
Skills:
Express, Excel, Multitasking
Job type:
Full-time
Salary:
negotiable
- Good communication both Thai & Eng and stakeholder management skills.
- Analytical Skill with Arrival Curve understanding.
- Strong working knowledge of Spreadsheets (Excel/Google Sheets).
- Able to work with Sorting Machine.
- Multitasking and prioritizing skills.
- Work with fast, timeline and extra long working hours during campaign.
- Mostly Afternoon/ Night Shift.
- Fast Response, under pressure.
Experience:
1 year required
Skills:
Material Development, Procurement, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Prepare and provide raw and pack material forecast for suppliers.
- Work with supplier to ensure the in-time supply of new raw and pack materials to support transition.
- Manage current and new raw and pack materials transition with minimum write-off.
- Work with marketing and suppliers for new pack material development.
- Responsibilities:Plan for raw/pack materials at optimum inventory to support as production plan.
- Monthly forecast plan of raw/pack materials rolling 3 months to supplier.
- Initiate new productivity or improvement project to reduce raw/pack materials inventory.
- Work on new product preparation and development both TH and export.
- Issue PR/PO to suppliers and receive acknowledge from them.
- Issue return PO to suppliers.
- Update purchase order and good receipt for planner.
- Regular review pending POs in the system and inform planner to take action.
- Provide weekly material day inventory report.
- Provide weekly FG against inventory report.
- Provide monthly productivities report.
- Update monthly GCS procurement key control.
- Qualifications:Bachelor s Degree or higher in Business Administration or related fields.
- Must have 1-3 year experiences in material planning.
- Strong in logical and analytical skill.
- Flexibility and able to work under uncertain situation.
- Good communication in English and Thai.
- Good in computer software, especially Microsoft Office.
- SAP MRP/Procurement knowledge (optional ).
Skills:
Express, Compliance, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Lead high-impact strategic initiatives and projects related to buyer experience; translate FLM gap issue into actionable strategic and operational initiatives that improve FLM performance.
- Monitor overall FLM performance related to team main KPI metrics (% FM pickup, %Ontime, % 1st attempt, FLM Productivity).
- Monitor and analyze FLM performance and identify opportunities for improvement.
- PMO cross-functional management for FLM performance to enhancement with core SPX operations improvement, operational compliance.
- Provide clear, data-driven, and actionable insights to internal stakeholders by simplifying complex datasets into digestible reporting formats.
- Leverage analytical tools and performance dashboards to track quality metrics and ensure consistent delivery excellence across the buyer journey.
- Set clear goals, provide regular feedback, and ensure team alignment with business direction.
- Requirements: Bachelor's degree in any field.
- Excellent presentation and problem solving skills.
- Experienced in working with Management.
- Strong analytical, problem-solving skills, and communication skills.
- Entrepreneurial, self-driven, good leadership, and strong verbal communication skills to facilitate cross-function interactions and discussions.
- Advanced working Google workspace and SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with non-relational databases.
- Ready to work in a fast-paced, dynamic environment with tight deadlines and changing priorities.
Experience:
1 year required
Skills:
Finance, Good Communication Skills, Negotiation
Job type:
Full-time
Salary:
negotiable
- Proactively call and pitch suppliers to obtain specific prices for targeted products, ensuring competitiveness and alignment with business goals. Identify and source potential products by evaluating suppliers supply chain capabilities and cost structures.
- Drive performance by achieving sourcing, sales, and margin targets while maintaining a strong focus on KPIs. Monitor SKU and supplier performance, analyze market trends, and implement improvement initiatives to enhance business results.
- Build and maintain strong supplier relationships to support initiatives such as COGS renegotiation and clearance of slow-moving SKUs. Collaborate with cross-functional teams,including onboarding, warehouse, operations, and finance, to ensure smooth execution and continuous improvement across processes.
- Assist suppliers in resolving various challenges they encounter within the SCS business. Provide guidance and support to help them navigate operational hurdles, ensuring they can effectively contribute to the overall success of the program.
- Requirements: A goal-oriented mindset with strong resilience under pressure. Ability to maintain focus and productivity in fast-paced and challenging environments.
- Minimum of 1-2 years of experience in procurement, sourcing, or supply chain management, preferably in a retail or e-commerce environment. Good communication skills. Fluent Chinese speakers are preferred.
- Ability to effectively communicate with suppliers and cross-functional teams, fostering collaboration and understanding.
- Proven negotiation skills with a strong ability to influence and persuade suppliers. Experience in managing complex negotiations and achieving favorable outcomes.
- Strong ability to identify issues and develop effective solutions.
Skills:
Microsoft Office, Excel, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers.
- Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery.
- Investigate missed pickups, identify root causes, and implement improvements to prevent future issues.
- Collaborate with the hub team to resolve stuck orders and maintain efficient order flow.
- Provide daily operational support, ensuring processes stay on track and service goals are met.
- Requirements: Bachelor's degree or above, no specific field required. (Fresh Graduates is welcome).
- Proficiency in Microsoft Office; Excel knowledge is a plus.
- Good attitude, logical thinking and strong analytical and problem solving skills.
- Ability to adapt and thrive in fast-pace dynamic environment.
- Excellent communication and teamwork abilities.
- Availability to work in the office 5 days a week and 1 day from home.
Experience:
1 year required
Skills:
Express, Excel, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Being the key person for manpower planning for SOC team.
- Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat.
- Develop and execute engagement plans with our Subcontractors Management team.
- Coordinate with Operations, Subcontractor management, and FP&A team to ensure process smoothly since Planning to Auctual on billing stage.
- Lead and participate in projects aimed at improving SOC processes.
- Analyze current workflows and suggest enhancements for operational efficiency.
- To do any project improvement related SOC process.
- Educational Background: Bachelor s Degree or higher in Logistics & Supply Chain Management, Business Administration, Economics, or a related field.
- Experience: At least 1 year of experience in planning or forecasting roles.
- Skills and Competencies:Strong problem-solving skills and attention to detail.
- Proficiency in Excel and Google Sheets for data analysis.
- Great communication, negotiation, and interpersonal skills.
- Ability to communicate effectively in English (both speaking and writing) or demonstrate potential for self-improvement.
- Ability to work collaboratively with various departments and stakeholders.
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