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Experience:
3 years required
Skills:
Project Management, English
Job type:
Full-time
Salary:
negotiable
- Project-based role focusing on end-to-end project management of various initiatives under customer service department - aiming to improve customer experience.
- Responsible for project initiation, planning, execution, monitoring, and evaluation.
- Draw up the project plans, dependencies, and communicate across the involved parties to align everyone across the scopes and timeline.
- Maintain and manage project timelines, expectations, tasks, and resources.
- Ensure that every parties involved in the projects are doing their part timely and accurately.
- Ensure that the project status, issues, or changes made are communicated to internal and external stakeholders and appropriate parties and documented appropriately.
- Requirements: Bachelor's/ Master s degree with 3 years working experience in related field.
- Experience in managing expectations, communicating with stakeholders, and handling various business process-related projects.
- Ability to work individually and drive the initiative by himself/herself.
- Ability to identify the correct problems and develop a sound hypothesis for the stated problems.
- Strong analytical, structured thinking, and problem-solving skills.
- Strong communication skills in English & Thai both written and verbal format.
- E-commerce experience is preferable.
Experience:
3 years required
Skills:
Legal, Business Development, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Lead the team to achieve the target (Official shop onboarding target).
- Monitoring and finding issues during operations and exploring the solutions while the team is facing challenges.
- Meeting with stakeholders via online and offline channels.
- Supporting and incubate sellers for basic operation to onboard official shop.
- To be a coordinator with cross department to solve operations daily issues (Legal, ICC, operations).
- Initiate project across team or internally.
- Coordinate with closely related teams such as category team, Business partnership team, Marketing team and others to get the most proposals for seller acquiring.
- Requirements: Bachelor s or Master s Degree in business or related fields.
- 3-5 years of experience in Sales, Offline - Online business, Business Development would be plus.
- Logical thinking and strong negotiation skills.
- Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
- Knowledge in MS Office, Basic Excel, Pivot, vlookup, PPT.
- Good presentation, interpersonal skills and communication skills.
- Fluency in English and Thai, both written and verbal (Chinese would be a plus).
- Additional qualifications that would be beneficial for candidates: Prior experience in sales roles, knowledge of platform trends and e-Commerce.
- Requires a specialty of connection plus communication and presentation skills.
- Be able to m.
- aintain good relationships and trust with merchants to understand more about their business and their key success factors.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Job Number25200327
- LocationCourtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand, 10520
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Courtyard, we re passionate about better serving the needs of travelers everywhere. It s what inspired us to create the first hotel designed specifically for business travelers, and it s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
- In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
6 years required
Skills:
SAP, Database Administration
Job type:
Full-time
Salary:
negotiable
- Engage clients in workshops and interviews to analyze process and reporting requirements.
- Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
- Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
- Analyze application landscape to design interfaces to SAP solution.
- Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
- Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
- Support change management execution by developing training material, delivering training and supporting users post cutover.
- Develop relationships with internal and external stakeholders.
- Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally,Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
- Respect the needs of their colleagues and build up cooperative relationships.
- Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
- Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
- Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
- Offer insights based on a solid understanding of what makes Deloitte successful.
- Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
- Understand disruptive trends and promote potential opportunities for improvement.
- Requirements:A good honors degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics, or related disciplines.
- 6-8 years of experience in SAP Basis, with at least 3 full lifecycle implementation projects, including one on the most recent version.
- Experience with SAP System Installation & Configuration (S/4HANA, ECC, NetWeaver, Solution Manager).
- Experience in System Upgrades & Migrations (OS/DB migration, SAP version upgrades, Enhancement Package upgrades).
- Experience with Integration & Interfaces (RFC, OData, ALE/EDI, IDoc configuration).
- SAP Basis Administration (Client administration, background jobs, spool management, database administration).
- Knowledge of SAP S/4HANA & HANA Database (System replication, backup strategies, performance tuning).
- Experience in Cloud & Hybrid Deployments (SAP on AWS, Azure, or GCP).
- Familiarity with SAP Cloud Platform, SAP PI/PO, SAP BTP, SAP Data Services, or SAP MDM is a plus.
- Strong problem-solving, teamwork, and leadership abilities.
- Demonstrated success in a multi-cultural work environment.
- Ability to design and execute scalable, secure, and stable SAP Basis solutions.
- Willingness to work outside of office base and ability to travel (locally and abroad) for short-term and long-term project assignments.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.#LI-PB Requisition ID: 109861In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
6 years required
Skills:
Compliance, Business Development, Budgeting, English
Job type:
Full-time
Salary:
negotiable
- Provide expertise in business processes, internal controls, software licensing compliance, and IT control frameworks.
- Select and tailor methodologies, tools, and best practices to meet engagement and industry needs.
- Develop a deep understanding of client environments, risks, and operational challenges.
- Support engagement leaders in key decisions and understand the wider business impact.
- Build and maintain strong client relationships, consistently aiming to exceed expectations.
- Use technology-driven tools and analytics to review, design, and implement SAM solutions.
- Identify opportunities to enhance engagement efficiency, profitability, and value delivery.
- Lead tasks involving data collection, analysis, validation, and report development.
- Ensure deliverables meet contractual requirements, quality standards, and timelines.
- Contribute to business development efforts, including proposal development, budgeting, and solution scoping.
- Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- QualificationBachelor s degree in Computer Science, Computer Engineering, Information Systems, or related field; Master s degree preferred.
- Minimum 6 years of experience in Software Asset Management and/or Software License Review (e.g., IBM, Microsoft, Adobe, VMware preferred), including at least a few years in managerial roles.
- Big4 or ex-Big4 experiences in Business Development and Project Management with focus on Software Asset Management, Software License Review, IT Control Assessment, and other related assignments.
- Proven ability to manage multiple projects and priorities.
- Knowledge of IT infrastructure (networks, databases, servers, applications), UNIX/Linux administration, Windows and Active Directory administration, VB Script, and Shell Script.
- Proficiency in Microsoft Office and strong analytical, communication, and presentation skills.
- Ability to translate technical concepts for both technical and non-technical stakeholders.
- Professional presence with consistent delivery of high-quality work.
- Verbal and written communication skills in Thai and English.
- Ability to work independently with reliability and attention to details.
- Commitment to compliance with formal procedures and methodologies.
- IT Audit, Data Analytics for Auditing, Third Paty Assurance or Risk Management experiences would be a plus.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111630In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
2 years required
Skills:
Business Development, YouTube
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
- 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
- Experience using Google and YouTube advertising solutions.
- Experience in business development, client relationship management and servicing, and consultative selling.
- Knowledge of Thailand marketing and the media industry.
- Understanding of industry wide digital advertising and media products.
- Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
- As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
- Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
- Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
- Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
- Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
- Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Job Number25172942
- LocationThe Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATION.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
- Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
- In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
1 year required
Skills:
Problem Solving, Excel, English
Job type:
Full-time
Salary:
negotiable
- Enhance and maintenance team dashboard and historical data.
- Track and analyze team's commercial performance to identify opportunities for driving growth initiatives.
- Collaborate with stakeholders to push projects, track progress and ensure projects reach expected target with quality time management.
- Manage and lead the seller selection process to ensure a consistent pipeline of quality sellers to support team goals.
- Manage deal hunting for campaign days with top GMV products analysis and progress tracking.
- Implement team KPI metrics and monitor team performance.
- Requirements: Minimum Bachelor s degree in Business, Mathematics, or related fields.
- More than 1 year of professional experience in related fields e.g. E-commerce, Consulting, Technology companies. Fresh Graduates are welcome.
- Logical, analytical and use data-driven approach to problem solving, comfortable with numbers.
- Strong project and stakeholder management, and communication skills.
- Proficient in Excel.
- Good command of English.
- Ability to adapt and thrive in fast-paced dynamic environment.
Experience:
1 year required
Skills:
Accounting, Risk Management, Internal Audit
Job type:
Full-time
Salary:
negotiable
- Gather business and regulatory requirements from stakeholders.
- Provide advisory on Audit Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.
- o Audit Management Framework o Audit Management Workflow from end to end including audit planning, resource planning, risk assessment, audit engagement, audit program development, testing, audit issue management. o Audit Universe and Audit Program o Audit Dashboard and Reporting o Audit Issue Management and Action Plan TrackingTransla ...
- Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
- Support design, configuration, and integration of the Audit Management module within the GRC platform.
- Develop and execute test cases and UAT scripts for Audit Management module.
- Support accuracy and completeness of data migration and system outputs.
- Document test results, track defects, and support resolution.
- Create training materials such as manuals, quick guides, and e-learning modules.
- Deliver user training sessions and provide adoption support.
- QualificationsBachelor s or Master s degree in Accounting, Auditing, Business Administration, Risk Management, Finance, Information Systems, or related field.
- For Consultant Level1-3 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
- For Senior Consultant / Manager Level5-8 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
- Strong knowledge of IIA Standards, COSO Internal Control Framework, and Basel or BOT preferred.
- Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
- Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
- Proficiency in business analysis, documentation, and stakeholder facilitation.
- Strong problem-solving, analytical, and communication skills.
- Professional certifications such as GRC, CPA, CIA, CISA, CRISC, CISM, CISSP are highly desirable.
- Technical SkillsExposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
- Understanding of workflows, reporting, and dashboard.
- Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
- Soft SkillsAnalytical and detail-oriented mindset with the ability to work on multiple projects simultaneously.
- Strong written and verbal communication, able to engage both technical and business stakeholders.
- Team-oriented with a willingness to learn and adapt to dynamic client environments.
- Ability to work in structured consulting environments with deadlines and deliverables.
- Industry Focus: FSI Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry.
- Due to volume of applications, we regret only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110920In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
2 years required
Skills:
Product Development, Finance, Accounting, English
Job type:
Full-time
Salary:
negotiable
- Approach new business partners, and maintain close relationships with existing partners on the platform.
- Identify business opportunities, propose marketing campaigns, suggest product improvement, negotiate and close commercial deals.
- Analyze in-depth customer behaviour and provide data to support strategic decision making regarding business or product development and improvement.
- Coordinate with related parties both internal and external to develop new solutions or improve on existing processes.
- Optimize end-to-end funnel from user registration to successful payment including managing cost of payment and source of fund.
- Bachelor or master degree in business, finance, accounting, economics or engineer or related fields with at least 2 years of working experience.
- Expertise in soft-skills, strong conceptual, communication, analytical and problem solving skills.
- Strong written and verbal communications in both Thai and English.
- Be a good team player with enthusiasm and energetic drive.
- Be proactive and possess growth mindset, can-do attitude, and eagerness to learn new thing.
- Be able to lead cross-functional team players and manage end-to-end projects in a timely manner when needed.
- Be able to work under pressure with minimum guidance.
- Consulting background is a plus.
- SQL language knowledge for data retrieval and manipulation is a plus.
- Business Development Investment Product.
- Support investment business through analysis of new investment products, help define new investment ideas/opportunities, and oversee the existing products.
- Provide personalized investment solution across all asset classes helping customers to achieve their goals through digital platform.
- Lead product due diligence with partners and our internal team to onboard investment products on our platform.
- Proactively provide investment advisory/solution and standardize content to customers by segmentation.
- Identify process improvement and risk mitigation opportunities within the function to the front office and the overall effectiveness of our surveillance systems and process/procedures.
- Timely prepare responses/advises to customers when necessary.
- Bachelor or master degree in business, finance, accounting, economics or engineer or related fields with at least 2-4 years of working experience.
- Preferred if possess Single License or able to acquire one in due course.
- Expertise in soft-skills, strong conceptual, communication, analytical and problem solving skills.
- Strong written and verbal communications in both Thai and English.
- Be a good team player with enthusiasm and energetic drive.
- Be proactive and possess growth mindset, can-do attitude, and eagerness to learn new thing.
- Be able to lead cross-functional team players and manage end-to-end projects in a timely manner when needed.
- Business/product development and technical skill is a plus.
Experience:
5 years required
Skills:
Business Development, Risk Management, SAP
Job type:
Full-time
Salary:
negotiable
- Conduct session of business and regulatory requirements for master data structures, hierarchies, and taxonomies related to GRC (e.g. organization hierarchy, business process hierarchy, risk taxonomy, control standards, product etc.) and finalise the requirement.
- Provide advisory on Master Data Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.
- Ensure alignment of master data with regulatory frameworks (e.g., Basel II/III, BOT, IOSCO) and enterprise taxonomies.
- Manage relationships between master data objects and other GRC modules (Incident, Risk, Compliance, Policy, Issues Management, etc.).
- Translate requirements into system specifications and user stories.
- Lead the workshops with client stakeholders and solve the issues properly with good practices and knowledge sharing.
- Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
- Support design, configuration, and integration of the Master Data module within the GRC platform.
- Develop, execute and manage test cases & scripts and UAT for Master Data module.
- Support accuracy and completeness of data migration and system outputs.
- Document test results, track defects, and support resolution.
- Create training materials (such as manuals, quick guides, and e-learning modules) and conduct the trainings.
- Support change management activities for Master Data module to ensure effective adoption.
- Advise on good governance processes and controls to ensure ongoing accuracy, consistency, and effective-date management of master data.
- Manage project delivery, budgets, risks, key stakeholders and communications with clients.
- Supervise and coach junior consultants, reviewing work products to ensure quality and consistency.
- Contribute to business development through proposals, client presentations, and thought leadership.
- Your Role as a Leader.
- Build and lead diverse teams, providing coaching and development opportunities to junior staff.
- Collaborate across service lines to deliver integrated solutions to clients.
- Inspire confidence and trust in clients through strong stakeholder engagement and communication.
- Drive superior outcomes by aligning project objectives with client strategic priorities.
- Demonstrate integrity, accountability, and inclusive leadership values.
- Bachelor s or Master s degree in Business Administration, Risk Management, Finance, Information Systems, or related field.
- For consultant level 1-3 years.
- For Senior Consultant and Manager 5-8 years of experience in GRC, Enterprise Data Management or Data Governance, Risk Management, or Risk Advisory, preferably in the financial services sector.
- Strong knowledge of professional frameworks (COSO, DAMA, ISO) and regulatory standards (Basel II/III, BOT) relevant to data management, risk management and control standard.
- Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
- Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
- Proficiency in business analysis, documentation, and stakeholder facilitation.
- Strong problem-solving, analytical, and communication skills.
- Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
- Technical Skills.
- Exposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
- Understanding of workflows, reporting, and dashboard.
- Proficiency in data processing and analytics using tools e.g. Microsoft Excel, Python.
- Proficiency in Microsoft Product for analysis, presentation and reporting.
- Soft Skills.
- Strong client-facing skills with ability to influence and consult at management levels.
- Excellent presentation, facilitation, and communication skills.
- Team-oriented with a willingness to learn and adapt to dynamic client environments.
- Ability to work in structured consulting environments with deadlines and deliverables.
- Critical thinking, strong problem-solving and conflict resolution capabilities.
- Industry Focus: FSI.
- Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry.
- Due to volume of applications, we regret only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110812In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
12 years required
Skills:
Compliance, Business Development, Research, English
Job type:
Full-time
Salary:
negotiable
- Lead teams on various client engagements in developing tax solutions, providing tax advice, tax planning, tax compliance and strategies for multinational clients across a broad range of industries.
- Liaise with the Revenue Department and other government agencies in connection with client engagements.
- Ensure timely delivery of reports, provide in-depth analysis and manage projects effectively.
- Establish strong relationship with clients, develop and execute successful sales strategies.
- Participate in various business development opportunities and project pursuits.
- Supervise assignments of engagement team and provide mentorship to team members.
- Participate in various research, training and practice/professional development initiatives.
- Support the top managements in enhancing the firm s reputation and industry standing.
- Your role as a leader.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
- Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
- Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
- Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
- Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
- Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
- Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
- Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.
- RequirementsPossess a Bachelors Degree in related disciplines such as Accounting/Economics/Laws.
- Over 12 years of working experience preferably in a professional services firm.
- CPA and/or TA license is a plus.
- Strong proficiency in both written and spoken English.
- Possess good organizational skills and able to prioritize work to meet tight deadlines.
- Strong leadership, people management and coaching skills; able to work both independently and as part of a team.
- Possess good working knowledge of Microsoft Office tools.
- Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 110463In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
6 years required
Skills:
Business Development, English
Job type:
Full-time
Salary:
negotiable
- Define and execute on growth strategy for Shopee s category.
- Develop a comprehensive business development plan, and mobilize teams to deliver on strategy through solid performance management.
- Deliver on category s growth, monetization and strategic adoption goals.
- Manage Automotive category performance, covering brands, market place sellers, and cross border sellers.
- Build a high performing team, through strong work ethics, clear focus on KPI, and deep relationship management with Shopee sellers.
- Proactively identify new business opportunity for Shopee Automotive, though new business development and fundamentals improvement.
- Requirements: 6+ years experience in Business Development, Sales, Account Management in Automotive industry.
- 2+ years experience in E-commerce is a plus.
- Proven team management and leadership experience, ability to drive performance in large team, managing cross-organization stakeholders.
- Proven business judgement and deep understanding of Automotive industry, including established relationships with key brands/sellers.
- Proven analytical and problem-solving ability, ability to manage and troubleshoot team- or category-related issues.
- Fluent in both English and Thai.
Experience:
3 years required
Skills:
Business Development, Financial Modeling, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
- Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
- Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
- Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
- Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
- Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
- Work collaboratively with the finance team to determine funding and financing options.
- Drive monthly, quarterly and annual target setting and budgeting processes.
- Develop and implement performance targets and reporting for all country business development function.
- Liaise with other internal and external stakeholders as required.
- Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
- Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
- Bachelor s degree in finance, Business Administration or related fields.
- Minimum 3 years experience in project/business development management (preferably in Fintech).
- Strong analytical skills for market research and competitor analysis.
- Project management skills with a proven ability to set priorities and achieve goals.
- Understanding of financial modeling and deal analysis.
- Excellent written and verbal communication skills in English.
- Effective negotiation and deal-closing skills.
- Ability to build strong relationships and empower a team.
- Ability to work effectively in a cross-functional environment.
- Strong understanding of the global payment industry, new trends, and technology.
Experience:
5 years required
Skills:
Enthusiastic, UNIX, Linux, English
Job type:
Full-time
Salary:
negotiable
- On-call support/ weekends on a rotation basis.
- Provide 2d level of technical support for all application systems and software components.
- Troubleshoot and investigate the root cause of incidents that happen within application systems.
- Work closely with application development teams and platform team to investigate and fix issues.
- Monitor, update and maintain application systems to ensure they are working as operational.
- Understand and be able to study and apply new technology to support business requirements.
- Continuously improve work scope and reduce manual work.
- Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
- Key member of the incident response team.
- A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
- Require strong technical, analytical, interpersonal and organizational skills.
- Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
- 3 - 5 years of relevant work experience.
- Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
- Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
- Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
- Excellent service mind and good customer service skills.
- Able to work under pressure.
- Good command of spoken and written Thai and English.
- Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
- Understanding the Financial terminology (especially Loan) is preferred.
- Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
- Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.
Experience:
2 years required
Skills:
SAP
Job type:
Full-time
Salary:
negotiable
- Engage clients in workshops and interviews to analyze process and reporting requirements.
- Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
- Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
- Analyze application landscape to design interfaces to SAP solution.
- Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
- Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
- Support change management execution by developing training material, delivering training and supporting users post cutover.
- Develop relationships with internal and external stakeholders.
- Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- Requirement:Bachelor's degree in Computer Science, Information Technology, or a related field.
- 1-2 years of hands-on experience in SAP BTP Build Process Automation (or SAP Intelligent RPA), with understanding of process modeling, API integration, and SAP BTP environment.
- Alternatively, candidates with strong ABAP development experience for 3-6 years with an exposure to UiPath or other RPA tools are also welcome.
- Strong understanding of SAP S/4HANA architecture and data model.
- Strong understanding of various SAP modules and their associated business processes (e.g., FI, CO, PS, TR, MM, PM).
- Proficiency in ABAP programming, including ABAP Objects, CDS views, and OData services.
- Experience with SAP Fiori and UI5 development.
- Knowledge of debugging tools and performance tuning techniques in ABAP.
- Familiarity with process mapping and modeling techniques (e.g., BPMN).
- Experience with RPA tools and methodologies.
- Strong analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively in a team environment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 110003In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Job Number25193105
- LocationSheraton Hua Hin Resort & Spa, 1573 Petchkasem Road, Hua Hin, Phetchabun, Thailand, 76120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATION.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- When you join the Sheraton family, you become a member of its global community. We ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World s Gathering Place&rsquo. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
3 years required
Skills:
Fashion Design, Product Design, Creativity, English
Job type:
Full-time
Salary:
฿30,000 - ฿35,000, negotiable
- Maintain accurate and up-to-date product data, including Cost Sheets, SKU creation, and
- barcode generation..
- Prepare Product Brief presentations and ensure clear alignment with design, production,
- marketing, and sales teams..
- Coordinate with factories and seamstresses on production progress, including preparing job
- orders/contracts and managing material orders..
- Monitor internal and external production schedules, ensuring timelines and product quality are
- met..
- Prepare necessary pre-launch documentation such as Delivery Notes (DN) and QC forms, and
- support quality assurance activities as needed..
- Provide product information to marketing teams for campaigns, photo shoots, and launch
- preparation..
- Conduct demand forecasting, gather demand inputs from internal teams, and analyze customer
- insights to support planning..
- Prepare product forecasts and re-order requests based on market data, demand trends, and
- inventory needs..
- Review stock levels with warehouse teams to support re-order decisions and avoid stockouts or
- overstock situations..
- Conduct basic sales and product performance analysis to support ongoing merchandising
- decisions..
- Perform competitor product reviews to support pricing, feature improvements, and market
- positioning..
- Support sales teams with product information when issue resolution is required..
- Handle administrative responsibilities including PR submissions (TR Cloud & Excel), payment
- requests, bill compilation, and purchasing plans..
- Coordinate approval workflows and follow up with accounting to ensure timely processing of
- purchasing and payment activities..
- 3-5 years of experience in Merchandising, Product Development, Production Coordination, or
- related roles..
- Strong understanding of product development processes, materials, costing, and supplier
- coordination..
- Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and comfortable working with product data..
- Excellent communication and coordination skills; able to work effectively with cross-functional
- teams..
- Ability to communicate in English (both written and verbal) for coordination with suppliers and
- internal teams..
- Detail-oriented, organized, and able to manage multiple tasks and timelines simultaneously..
- Ability to work in a fast-paced environment and adapt to shifting priorities..
- Experience working with factories/ brands or garment/apparel manufacturing..
- Ability to communicate in Chinese (Mandarin) for coordination with suppliers is a strong plus..
Experience:
2 years required
Skills:
Thai
Job type:
Full-time
Salary:
commission paid with salary
- Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
- Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
- Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
- Support Marketing Efforts - Help create content and manage social media presence.
- Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
- Good English communication skills.
- Detail-oriented with strong organizational skills.
- Interest in fashion, luxury goods and ready to learn & grow.
- Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.
Experience:
5 years required
Skills:
Excel, English, French
Job type:
Full-time
Salary:
negotiable
- Consolidate and monitor the monthly sales activities (reporting and follow-up).
- Provide relevant analysis on sales evolution for métiers responsible.
- Follow up sell through for seasonal items.
- Identify trends by product category analyzing sales performance.
- Manage the product mix.
- Where needed, animate and promote sales by proposing and leading adequate actions for slow moving items.
- Collaborate with product trainers to conduct product knowledge training to frontline staff and with VM to animate sales and stocks.
- Stock management.
- Consolidate and monitor the stock situation (reporting and follow-up).
- Provide relevant analysis on inventory evolution.
- Optimize and animate stock between stores by doing regular transfers.
- Monitors stock level and make necessary replenishment to assist the store in achieving their target including permanent stock replacement, stock reorder administration and follow-up.
- Monitor ageing stock by destocking and cleaning stocks based on the Group policy (Phase out procedure).
- Product offer, Buying management.
- Focus on the expression of a wide and balanced product offer, enhance new products, and ensure that each store becomes an attractive living space with its own identity.
- Supervise the mix of permanent stock item and carryovers.
- Establish the right balance between product offer, market demand and stock management.
- Help to prepare open-to-buy budget, allocation and merchandise selection; split quota by store when applicable.
- Provide buying advice to Store Managers before each Preview and Podium.
- Assist Store Managers during Podium in Paris and provide a follow up of the buyings.
- Synthetize buyings and provide a post podium analysis (highlights of the season).
- Coordinate launching plan in coordination with the Regional commercial team, VM, Communication.
- Validate and monitor reorders placed by the stores.
- Supply Chain management.
- Facilitate products supply in coordination with the logistics department.
- Ensure deliveries and offer availability for openings; alert when necessary.
- Secure best sellers availability and organize reorders when necessary.
- Twice a year define the selection of PSI with store managers and define min-max level for the automatic replenishment.
- Forecast: provide qualitative feedbacks and trend for short term and PIC exercises.
- Others.
- Coordinate with the Region regarding various ad hoc projects in a team player spirit.
- Follow up trends and manage better interactions with our local customers.
- Assist during communication events.
- Performance criteria.
- Achievement of commercial and financial objectives set in the annual budget approval.
- Achieve the targets set during the annual appraisal / review.
- Achieve better stock efficiency for the subsidiary.
- Contribution to the overall development of the Hermes brand in Thailand.
- University graduate with at least 5 years experience in retail industry or in similar capacity.
- Fluent in English. French is a plus.
- Must be a good team player. Detailed minded, service oriented and self motivated.
- Excellent numerical and analytical skills; ability to interpret complex data and provide actionable insights.
- Excellent communication skill; able to present ideas clearly and build positive relationships across teams.
- Comfortable engaging with diverse stakeholders and enjoys collaborative discussions to drive results.
- Hands-on computer knowledge of MS Office, especially in Excel.
- A strong background in Women s Ready-to-Wear is preferable.
Customer Service - General Job Description and duties.
Customer Service Overview:Customer service is a vital part of any business, as it is the primary point of contact between the company and its customers. It is the responsibility of customer service representatives to ensure that customers are satisfied with their experience and that their needs are met. Customer service representatives must be knowledgeable about the company's products and services, as well as be able to provide helpful advice and solutions to customer inquiries.
Common Responsibilities:
• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer feedback and provide feedback to management
• Identify customer needs and suggest appropriate products and services
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