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Experience:

1 year required

Skills:

Microsoft Office, Data Analysis

Job type:

Full-time

What we do: FASTSHIP is Thailand's leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and technology, to help online sellers scale globally with speed and ease. Over 200 destinations in the services 25 unique logistics services offering 20 service points throughout Thailand Key Responsibilities Serve as the primary contact for ...

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Customer Assistance: Respond promptly to customer inquiries via support channel providing accurate information and resolving issues related to financial securities transactions, account management, and technical support.
• Product Knowledge: Develop a deep understanding of our products, services, and platforms to effectively address customer questions and provide guidance on account setup, investment strategies, and trading processes.
• Issue Resolution: Investigate and troubleshoot customer issues, collaborating with i ...
• Documentation: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, using our CRM system to track and follow up on open issues.
• Compliance: Adhere to regulatory requirements and company policies when assisting customers with account verification, identity verification, and other security-related procedures.
• Feedback Collection: Handle complaints, collect customer feedback, and ensure feedback is raised accordingly to the relevant departments for action.
• Ticket Management: Ensure every assigned ticket is resolved within the defined SLA (Service Level Agreement), evaluate tickets, and escalate issues when appropriate to ensure timely resolution.
• Cross-Functional Support: Provide support to other teams on customer support-related issues, collaborating effectively to enhance overall customer experience.
• Update Accuracy: Ensure that instructions given to customers are the most updated and accurate answers, reflecting current policies, procedures, and product information.
• Bachelor's degree in Business, Business Administration or related field.
• Minimum of 2-3 years of experience in operations or process improvement role.
• Experience in financial industry, regulated environments is preferred.
• Strong attention to detail, organizational skills, and ability to prioritize multiple tasks effectively.
• Proficiency in Microsoft Suite and CRM tools.
• Excellent communication skill.
• Ability to learn new processes and procedures quickly.
• Ability to work independently without much direction or collaboratively as part of a team.
• Fluent and professional communication in both English and Thai.
• We aim to unlock your potential and foster a positive work environment, where you can thrive and grow alongside our company.
• Bonuses, and a provident fund.
• Group Insurance, Flexible health insurance plans that are tailored to your needs.
• Dental Allowance.
• 5-day work week.
• Free Tuk-tuk from BTS Chidlom, MRT Lumpini, at Sindhorn Building.
• Enjoy comfortable and modern offices with various facilities.
• Caring leaders and colleagues supporting your growth.
• Be a part of the forefront of the growing FinTech industry.
• Have your hard work and success recognized and rewarded.
• Why work with us?.
• Pi Securities is committed to being a modern and leading securities company that caters to the needs of all customers. With our exceptional team, we continuously strive to improve our organization and foster a positive culture that supports everyone's success. By working collaboratively, we believe we can achieve success together.
• Your career journey begins here!.
• Let's contribute to the growth of our country's financial industry and make user-centric investment products accessible to all people, fostering a more inclusive society. Join us at Pi Securities.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM)

Job type:

Full-time

• Bangkok, Bangkok, Thailand.
• The Nawaplastic Industries Co., Ltd.
• Apply for Position.
• Or refer someone.
• Job Openings.
• Marketing Support Executive (CRM) - NPI, Chemicals business.
• About the job Marketing Support Executive (CRM) - NPI, Chemicals business.
• Key Role and Responsibilities.
• Build up CRM long term strategic plan and create brand experience, engagement program with key message alignment to achieve the agreed communication strategy and business goal.
• Create and implement CRM events and activities to support business goal aligned with marketing theme and strategy.
• Maintain customer relations of acquired customers.
• Bachelor's degree in Business Administration, Marketing, Management or any related field.
• Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies.
• Good command of English (TOEIC score of 550 or higher).
• Experience in CRM, Events.
• Having basic understanding of consumer behavior and marketing concept.
• Team player with excellent interpersonal skills.
• Strong service mind, negotiation, excellent communication and event organization skills.
• Proficient to manage data to enhance customer relationship.
• Ability to work independently as well as within multi-functional teams and external stakeholders.
• Be able to work during weekend and outside Bangkok e.g. weekend event in upcountry.
• Apply for Position.
• Or refer someone.
• Share.
• Facebook.
• Line.
• LinkedIn.
• X (Formerly Twitter).
• Whatsapp.
• Email.

Skills:

Microsoft Office, Procurement, SAP

Job type:

Full-time

• การบริหารงานจัดซื้อและคลังอุปกรณ์สำนักงาน (Procurement & Inventory).
• วางแผนและดำเนินการจัดซื้ออุปกรณ์สำนักงาน เครื่องเขียน และเวชภัณฑ์ ให้เพียงพอต่อการใช้งาน.
• บริหารจัดการระบบการเบิก-จ่าย และควบคุมสต็อกสินค้า (Inventory Control) อย่างเป็นระบบ.
• ตรวจสอบและจัดทำเอกสารเบิกจ่าย (PR/PO) และประสานงานกับฝ่ายบัญชีเพื่อเคลียร์ค่าใช้จ่ายให้ถูกต้องตามกำหนดเวลา.
• การจัดการสินทรัพย์และสิ่งอำนวยความสะดวก (Asset & Facility Management).
• ควบคุมดูแลระบบทะเบียนทรัพย์สิน (Asset Register) เช่น บัตรเข้าตึก, อุปกรณ์ไอที และ SIM Card ให้เป็นปัจจุบัน.
• บริหารจัดการผู้ให้บริการภายนอก (Vendor Management) เช่น แม่บ้าน, งานล้างแอร์, ระบบกรองน้ำ และงานบิ๊กคลีนนิ่ง.
• ประสานงานกับนิติบุคคลอาคารสำนักงานในการแจ้งซ่อมแซมหรือบำรุงรักษาอุปกรณ์ที่ชำรุด.
• การสนับสนุนงานทรัพยากรบุคคลและเทคโนโลยี (People & System Support).
• ดูแลสวัสดิการพนักงาน เช่น ยูนิฟอร์ม, ป้ายชื่อ และการอัปเดตสิทธิ์ส่วนลดพนักงานประจำสัปดาห์.
• บริหารจัดการระบบบริหารจัดการภายใน (LARK, Smart Locker) ให้ข้อมูลพนักงานสอดคล้องกับโครงสร้างองค์กร.
• ดูแลงานเอกสาร Admin Request อื่นๆ ตามที่ได้รับมอบหมายอย่างเป็นระบบ.
• การอำนวยความสะดวกผู้บริหาร (Executive Support).
• จัดการสวัสดิการและการอำนวยความสะดวกแก่ผู้บริหาร เช่น บัตรจอดรถ, Easy Pass และ Fleet Card.
• ไทย เท่านั้น.
• 3-5 ปีขึ้นไปในงานธุรการ (Admin) หรือการบริหารสำนักงาน (Office Management).
• มีทักษะการเจรจาต่อรองกับ Vendor, มีความละเอียดรอบคอบสูง และสามารถบริหารจัดการหลายงานพร้อมกันได้ (Multi-tasking).
• สามารถใช้ Microsoft Office ได้ดี และหากมีประสบการณ์การใช้เครื่องมือบริหารจัดการทีม (เช่น LARK, Slack หรือ SAP) จะได้รับการพิจารณาเป็นพิเศษ.
• มีใจรักบริการ (Service Mind), มีความรับผิดชอบสูง (Ownership) เนื่องจากต้องดูแลงานคนเดียว และมีความคล่องตัวในการแก้ไขปัญหาเฉพาะหน้า.
• สมัครงาน.
• หรือแนะนำผู้อื่น.
• แชร์.
• Facebook.
• Line.
• LinkedIn.
• X (Formerly Twitter).
• Whatsapp.
• Email.

Experience:

2 years required

Skills:

Procurement

Job type:

Full-time

• Manage and respond to customer inquiries across all social media platforms and Google Business Profile in both Thai and English.
• Handle incoming customer service calls, providing professional assistance and resolving cases effectively to ensure customer satisfaction.
• System Liaison (International): Act as the primary point of contact for technical issues, communicating directly with the international backend support team in English to troubleshoot, report, and resolve system errors or bugs to ensure smooth operatio ...
• Utilize Customer Service Management tools to track and manage customer concerns professionally and promptly.
• Active participation in on-site activities, such as assisting the marketing team with content photoshoots and video production.
• Create simple marketing artworks and visual communications for specific assignments (e.g., social media posts, internal announcements).
• Prepare and organize supporting documents and marketing materials to ensure a smooth workflow for the entire marketing team.
• Facilitate seamless communication between Head Office and our outlets & shops to ensure alignment on all marketing activities.
• Provide marketing administrative support across all brands within the group, including restaurant business units, to ensure consistent communication.
• Manage and sync team calendars to organize schedules, ensuring all team tasks and deadlines are clearly tracked.
• Coordinate and schedule team meeting appointments, including preparing meeting materials and official Meeting Minutes in English.
• Handle the procurement process (PR/PO creation) and coordinate with Finance/Accounting for payment tracking.
• Support the Marketing Manager in driving various marketing projects and handling dynamic assignments to ensure efficient department operations.
• Maintain proactive communication with the manager to share progress, ensuring all projects are on track and meet the brand's objectives.
• Education: Bachelor's degree in marketing, Business Administration, English Communications, or a related field.
• Experience: 0-2 years of experience in Marketing Administration or Customer-facing roles (New graduates with high potential are welcome).
• Language Skills: Excellent command of English (Listening, Speaking, Reading, and Writing) is mandatory for communicating with foreign management, international support teams, and customers.
• o Graphic & Video Editing: Proficient in using Canva or PowerPoint for basic design tasks. Familiarity with mobile editing apps like Cap Cut or TikTok is a plus.
• o Office Tools: Proficient in Microsoft Office (Excel/PowerPoint) and familiar with social media management.
• o Excellent Phone Etiquette: Strong verbal communication skills with the ability to remain calm and professional while handling customer inquiries or complaints.
• o Multitasking & Time Management: Ability to handle multiple projects and inquiries simultaneously under pressure to meet deadlines.
• o Interpersonal Skills: Strong ability to coordinate between the Head Office and front-line staff with a service-minded attitude.
• Assessment: Applicants with a TOEIC score of 650+ or equivalent certification will be given special consideration.

Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Ass ...

Experience:

1 year required

Job type:

Full-time

What we do FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, USPS, ThailandPost etc. Our strategy is to expand the business range to compete with a rapidly growing e-commerce business in SEA through innovative, technology-driven and a broad range of total solutions in logistics and supply chain. Over 200 destinations in the services 25 unique logistics services offering 20 service points throughout Thailand Job Summary The Customer Experience Executive is responsible for n ...

Experience:

5 years required

Skills:

Recruitment, Negotiation

Job type:

Full-time

• Develops the customer strategic business plan for his/her respective category and customers.
• Work out a joint customer business plan for his/her respective category and customers.
• Works in close collaboration with the Category and Channel Team for the category and channel input, and with customer marketing teams for the specific channel plan.
• Develops optimal integrated promo plan (incl. selling the plan to the customer) and manage promo investments.
• Manages customer promotion investment with the customer within budget.
• Seeking opportunity to Win at point of sales; Net new items/Share of basket, Distribution, Availability, Merchandising Opportunity.
• Deliver OTIF for innovation and theme.
• Plan vol. forecast and CPP budget as monthly basis.
• Provide clear objectives and deliverables for the Customer supervisor / pre-order team.
• Deliver the agreed plan, follow-up achievement of counterparts set in the agreement.
• Consistent monthly and quarterly business reviews of Joint Business Plannings/Trade Term with customers.
• Data churning and analysis to provide accurate business requirements for business review presentations to customers.
• Negotiation.
• Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the Unilever strategy on his/her category.
• Manages overall levels of Customer Investments for his category.
• Monitors Customer Performance by tracking customer contribution and market share.
• Plays active ambassador role.
• Acts as active ambassador of Unilever at the customer and of the customer at Unilever.
• Participates actively to the account managers' meetings, looking at the best solution for the business.
• Bachelor's or master's degree in business administration, marketing or related field.
• Overall, Sales & Marketing experience with customer facing role at least 3 years.
• Experienced in FMCG industry is preferred.
• Strong track record of success with prior experience in Key Account Management/Modern Trade/Channel Development.
• Skilled in developing and implementing customer/channel investment strategy.
• Experience in Marketing, Trade Marketing is desirable.
• Get to know our people, our culture, and your future at Unilever. Start here - ยูนิลีเวอร์ประเทศไทย | Unilever.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Skills:

Problem Solving, Risk Management, Automation, Telesales, English, Thai

Job type:

Full-time

• The Critical Tasks You Will Perform.
• Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
• Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
• Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
• Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
• Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
• Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
• Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
• What Essential Skills You Will Need.
• 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
• Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
• Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
• You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
• You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
• Fluent in Thai and English, both written and spoken.
• Good to Have.
• Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
• Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
• Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
• Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive.
• Medical Insurance.
• With.
• GrabFlex,.
• create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through.
• Parental.
• and.
• Birthday leave., and give back to your communities through.
• Love-all-Serve-all (LASA).
• volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Skills:

SQL, Power BI, Python

Job type:

Full-time

• วิเคราะห์ข้อมูลลูกค้า สมาชิก และพฤติกรรมการใช้บริการ เพื่อค้นหา Insight และโอกาสในการพัฒนาธุรกิจ.
• วิเคราะห์ผลการดำเนินงานของ Loyalty Program และแคมเปญ CRM พร้อมจัดทำข้อเสนอแนะเพื่อเพิ่มประสิทธิภาพ.
• จัดทำ Dashboard และรายงานผลการดำเนินงาน เพื่อสนับสนุนการตัดสินใจของผู้บริหาร.
• พัฒนา Customer Segmentation และติดตามตัวชี้วัดด้านลูกค้า เช่น Acquisition, Retention และ Engagement.
• ดึง ตรวจสอบ และวิเคราะห์ข้อมูลจากฐานข้อมูลด้วย SQL และเครื่องมือ Business Intelligence (BI).
• ประสานงานกับทีมการตลาด หน่วยงานธุรกิจ และทีม Data เพื่อสนับสนุนการวิเคราะห์และขับเคลื่อนธุรกิจด้วยข้อมูล.
• สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป สาขาสถิติ วิศวกรรมศาสตร์ เศรษฐศาสตร์ บริหารธุรกิจ การตลาด หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Data Analytics, CRM, Loyalty Analytics หรือ Business Intelligence อย่างน้อย 2 ปี.
• สามารถใช้งาน SQL, Microsoft Excel และ Power BI ได้เป็นอย่างดี.
• มีทักษะในการวิเคราะห์ข้อมูล และนำเสนอข้อเสนอแนะเชิงธุรกิจ.
• มีทักษะการสื่อสารและการนำเสนอ สามารถประสานงานกับผู้เกี่ยวข้องได้อย่างมีประสิทธิภาพ.
• หากมีประสบการณ์ด้าน Customer Analytics, CRM Platform หรือ Python จะได้รับการพิจารณาเป็นพิเศษ.
• ทักษะที่จำเป็น.
• SQL.
• Power BI.
• Microsoft Excel.
• Customer Analytics.
• CRM & Loyalty Analytics.
• Dashboard Development.
• Analytical Thinking.

Experience:

5 years required

Skills:

Statistical Analysis, Recruitment, Automation, Tableau, YouTube, Python, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The team.
• Agoda's Marketing team operates at the intersection of business strategy, data, and execution. We build and scale programs across growth, pricing, and commercial initiatives that drive customer value and sustainable business performance globally. We're analytical, fast-moving, and deeply cross-functional partnering closely with Product, Finance, Corporate Strategy, and Supply to shape Agoda's growth agenda.
• The opportunity.
• We're looking for experience Marketing Growth Strategy & Analytics leaders to own high-impact commercial initiatives from strategy through execution. You'll translate business goals into structured plans, lead cross-functional programs, and use data and experimentation to unlock growth. This role sits at the center of key decisions influencing how we grow, price, and operate across markets with strong visibility to senior leadership.
• In this role, you'll get to.
• Define and execute strategies within your scope which may span areas like pricing, channel performance, customer acquisition, retention, or go-to-market translating commercial priorities into testable hypotheses, scalable frameworks, and measurable outcomes.
• Lead experimentation roadmaps, including A/B tests and other measurement approaches, to evaluate impact and sharpen decision-making.
• Analyze large, complex datasets to surface trends, opportunities, and risks; build dashboards and executive-ready narratives that communicate performance clearly.
• Model business impact, evaluate trade-offs, and support planning around P&L, growth, and long-term value creation.
• Partner cross-functionally with Product, Finance, Corporate Strategy, Supply, and senior leadership to drive alignment and execution.
• Build playbooks and processes that enable repeatability and scale across markets, channels, or partners.
• Mentor and develop team members while contributing to a high-performance, test-and-learn culture.
• What we are looking for.
• 5+ years of experience in growth, marketing, pricing, strategy, analytics, revenue management, consulting, or related data-driven roles.
• Strong analytical and problem-solving skills comfortable turning ambiguity into clear frameworks and action plans.
• Hands-on experience with SQL, Tableau, or similar BI/analytics tools; proven ability to translate data into commercial recommendations.
• Practical experience with experimentation, measurement, and performance optimization.
• Strong business acumen: P&L drivers, unit economics, growth levers, and ROI.
• Excellent communication and stakeholder management skills, with the ability to influence senior and cross-functional audiences.
• High ownership and execution discipline in a fast-paced, collaborative environment.
• Bachelor's degree in Economics, Statistics, Engineering, Mathematics, Computer Science, Finance, or equivalent practical experience.
• It's great if you have.
• Experience in a high-growth digital business (e-commerce, travel, tech, fintech) or an analytically rigorous environment such as management consulting or internal strategy.
• Familiarity with statistical analysis, forecasting, machine learning, or hypothesis-testing frameworks.
• Experience using Python or R for analysis, modeling, or automation.
• People management experience hiring, coaching, and developing teams.
• Experience with external partners, affiliates, marketplaces, loyalty programs, or B2B/B2B2C channels.
• MBA or advanced degree (equivalent hands-on experience equally valued).
• Why join Agoda.
• Work on high-impact, global business problems with direct visibility to senior leadership.
• Shape commercial strategy in an organization that genuinely values analytical rigor, ownership, and experimentation.
• Build and scale initiatives that influence growth, profitability, and customer experience at a global scale.
• London.
• PricingStrategy.
• Travel.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Business Development, Analytical Thinking, Project Management, Digital Marketing, Negotiation, English, Thai

Job type:

Full-time

• Buzzebees., we are Thailand's CRM and Digital Engagement Platform, powering customer loyalty for top-tier enterprise brands across Southeast Asia.
• As a.
• Senior Account Executive., you won't just be "managing accounts" you will serve as a strategic growth consultant to leading brands. You'll lead end-to-end campaign strategies, drive product adoption, and help enterprises transform how they connect with millions of customers.
• If you thrive in a fast-paced tech environment and love building strong B2B relationships with real impact.
• Manage client relationships and drive account growth through strategic consultation and business development.
• Lead end-to-end project and campaign delivery, ensuring quality, timeline, and client satisfaction.
• Coordinate cross-functional teams and external partners to deliver seamless project execution.
• Analyze business performance and provide data-driven recommendations to optimize client outcomes.
• Oversee commercial operations, including quotations, contracts, renewals, billing, and delivery documentation.
• Ensure successful product adoption by providing training, consultation, and ongoing operational support.
• Proactively manage risks, resolve issues, and continuously improve client experience and platform performance.
• Bachelor's degree in Business Administration, Marketing, Communications, Information Technology, or a related field.
• 5+ years of experience in Account Management, Customer Success, Key Account Management, or Project Management.
• Proven experience managing enterprise clients and multiple projects simultaneously.
• Experience in CRM, Loyalty Programs, Digital Marketing, or Customer Engagement platforms is highly preferred.
• Experience managing quotations, contracts, renewals, and commercial discussions.
• Experience working with cross-functional teams in a technology or SaaS environment is an advantage.
• Strong client relationship management, communication, and negotiation skills.
• Excellent project management and cross-functional coordination abilities.
• Strong analytical thinking with the ability to provide data-driven business recommendations.
• Proficiency in CRM platforms, dashboard analytics, and project/ticketing management tools.
• Strong problem-solving skills with the ability to manage incidents and client expectations effectively.
• Ability to manage multiple accounts and projects under tight deadlines with a customer-centric mindset.
• Fluent in Thai and English (written and verbal).
• All positions require a criminal background check.
• What We Offer.
• Competitive salary package with performance-based bonuses.
• Opportunity to work with industry-leading enterprise brands and cutting-edge CRM/SaaS technology.
• Dynamic, innovative, and collaborative tech-company culture.
• Fast-track career growth opportunities in digital platform management.
• Welfare & Benefits.
• 5-days work week.
• Annual bonus and salary increment (based on company's overall performance and individual performance).
• CRM Points (Point Reward).
• Allowances and reimbursements depending on position (phone, transportation, etc.).
• BUZZ Cafe (free coffee and snacks).
• Free dinner (for employees leaving work after 20:00).
• Free ride home (for employees leaving work after 21:00).
• Sports activities: Yoga, Football, Badminton.
• Office sports zones: Snooker, Table Tennis.
• Massage service (every Tuesday and Thursday).
• First-aid room with nursing bed.
• In-house and external training courses.
• Referral program (recommend your friend to join and receive THB 5,000 after probation).
• At least 15 public holidays.
• New Year party / Townhall / Company engagement activities.
• Annual leave (available after probation period), start from 10 days per year + Extra annual leave.
• 7,000 CRM Points or group health insurance (after passing probation, insurance details will be provided before redemption).
• Annual health check-up.
• Provident fund.
• Financial benefits (PayD, Rabbit Cash, GHBank).
• Office near MRT Phra Ram 9, MRT Phetchaburi, BTS Asoke.

Skills:

Agile Development, Architecture, Recruitment, Automation, Kubernetes

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

8 years required

Skills:

Financial Analysis, Risk Management, Accounting, Budgeting, CPA

Job type:

Full-time

• Act as the primary finance partner to the APAC leadership team.
• Provide financial insight and decision support on growth strategy, investments, customer opportunities and operational performance.
• Lead inputs into regional budgeting, forecasting, long-range planning and performance management processes.
• Deliver clear financial analysis and recommendations to support strategic decision making.
• Translate complex financial information into actionable business insights.
• Financial Planning & Analysis.
• Own country P&L, balance sheet, cash flow forecasting and financial performance reporting.
• Drive forecasting accuracy and financial discipline across country operations.
• Monitor key business drivers, capital deployment, returns and operational performance metrics.
• Support executive reporting and presentations.
• Investment, Development & Deal Support.
• Provide country financial inputs on new market entry, land acquisitions, customer opportunities and development projects.
• Partner with investment teams on commercial evaluations, risk assessments and financial modelling.
• Support financing discussions, lender requirements and capital allocation decisions.
• Regional Finance Leadership.
• Build and lead the local finance organisation as the business scales.
• Coordinate activities across accounting, tax, treasury and external advisors to provide a seamless finance partnership to the business.
• Establish scalable processes, controls and governance frameworks.
• Governance, Controls & Compliance.
• Ensure strong financial controls, compliance and governance.
• Support public-company standards and IPO readiness initiatives where required.
• Drive consistency in financial policies, reporting standards and internal controls.
• Partner with internal and external auditors on regional audits and compliance requirements.
• Tax, Treasury & Risk Coordination.
• Work closely with global tax and treasury teams to optimise local structures and financing arrangements.
• Provide commercial oversight on execution of tax, funding and risk management initiatives.
• Coordinate cross-functional financial activities to ensure effective execution and stakeholder alignment.
• Stakeholder Management.
• Build strong relationships across the leadership teams.
• Serve as the key finance representative for leadership discussions.
• Influence decision making across multiple stakeholder groups in a matrix environment.
• Foster strong collaboration between regional and corporate functions.
• Required Experience.
• Essential.
• 15+ years of progressive finance leadership experience.
• Data centres.
• Digital infrastructure.
• Energy & utilities.
• Telecommunications infrastructure.
• Industrial operations.
• Large-scale manufacturing.
• Real estate development.
• Strong FP&A, business partnering and commercial finance experience.
• Experience supporting major capital projects and investment decisions.
• Demonstrated ability to influence senior executives and operate within matrix organisations.
• Experience leading multi-country finance operations.
• Strong understanding of financial controls, governance and risk management.
• Professional accounting qualification (ACA, ACCA, CPA, CIMA or equivalent).
• Preferred.
• Data centre or digital infrastructure experience.
• Experience supporting hyperscale, colocation or critical infrastructure businesses.
• Exposure to project financing, debt facilities and treasury activities.
• Experience in public company environments and/or IPO preparation.
• Experience supporting international expansion and new market entry initiatives.
• Leadership Profile.
• A mature and highly credible finance leader.
• Equally comfortable challenging assumptions and partnering with the business.
• Commercially minded.
• Able to balance local business needs with global governance requirements.
• Comfortable operating in ambiguity and building functions from scale-up environments.
• Pragmatic, influential and highly collaborative.
• Skilled at navigating stakeholder environments and driving alignment across multiple functions.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Experience:

5 years required

Skills:

Risk Management, Recruitment, Tableau, YouTube, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
• This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
• We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
• Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
• Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
• Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
• Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
• Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
• Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
• Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
• Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
• Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
• Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
• Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
• Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
• Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
• Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
• Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
• Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
• Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
• Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
• A background in managing specialized or L2/3 support teams.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
• We welcome applications from.
• Kuala Lumpur & Bangkok locations only.
• Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Financial Analysis, Salesforce

Job type:

Full-time

• Job Category.
• Development & Strategy.
• Job Details.
• About Salesforce.
• Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
• Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
• Gambaran Umum Peran.
• Bergabunglah dengan Salesforce dan tim yang berada di garis depan dalam mendorong pertumbuhan pendapatan yang sehat dan sukses! Sebagai Manajer Deal Desk, Anda akan bertanggung jawab untuk memberikan dukungan dalam penyusunan struktur kesepakatan dan penetapan harga untuk pasar Thailand kami. Anda akan berfokus pada mitigasi risiko dan menemukan peluang perbaikan baik dalam transaksi yang kompleks maupun secara lebih luas di wilayah penjualan dengan memanfaatkan kekuatan wawasan berbasis data. Anda juga akan merumuskan dan mengimplementasikan solusi yang membantu Deal Desk dan proses transaksi kami berkembang untuk mendukung kebutuhan bisnis yang terus berubah.
• Tanggung Jawab.
• Bertindak sebagai mitra dan penasihat tepercaya bagi pimpinan penjualan senior, tim akun, dan mitra internal lainnya.
• Meninjau dan mengevaluasi transaksi kompleks atas nama tim Strategi & Penetapan Harga Transaksi serta eksekutif penjualan.
• Membimbing tim penjualan mengenai kelebihan dan kekurangan berbagai struktur transaksi, mengelola risiko dalam ketentuan dan struktur kontrak, serta mengambil tanggung jawab atas keputusan persetujuan akhir.
• Menunjukkan pemikiran kritis dan ketelitian analitis. Menunjukkan kemampuan untuk mengidentifikasi variabel, risiko, dan peluang dalam suatu kesepakatan, serta memengaruhi kesepakatan tersebut dengan rekomendasi Anda seiring perubahan variabel.
• Bekerja sama dengan tim akun untuk mengembangkan strategi konsesi yang mengoptimalkan pendapatan sekaligus melindungi margin.
• Memimpin hasil proyek di seluruh organisasi. Mewakili sudut pandang organisasi kami dalam proyek lintas fungsi, dengan mengkomunikasikan kemajuan, temuan, dan rekomendasi.
• Bekerja sama dengan tim produk dalam menentukan model dan strategi penetapan harga yang optimal untuk produk baru dan solusi paket.
• Mengembangkan praktik terbaik untuk penetapan harga dan ketentuan bisnis, berdasarkan pemanfaatan data dan pengetahuan pasar yang lebih baik guna mendukung pengambilan keputusan.
• Memberdayakan tim Penjualan dengan praktik terbaik untuk penetapan harga dan struktur kesepakatan yang dioptimalkan.
• Bekerja sama dengan departemen Keuangan, Hukum, dan Operasional untuk mengoptimalkan ketentuan kontrak dan menutup kesepakatan.
• Kualifikasi yang Diperlukan.
• Manajer: 7+ tahun pengalaman profesional di bidang penetapan harga, strategi komersial, analisis keuangan, konsultasi, atau bidang terkait.
• Diperlukan gelar sarjana atau pengalaman relevan yang setara. Pengalaman akan dievaluasi berdasarkan kompetensi inti untuk peran ini (misalnya peran kepemimpinan di luar kurikulum, pengalaman militer, peran sukarela, pengalaman kerja, dll.).
• Latar belakang analitis yang unggul dengan keterampilan pemecahan masalah yang kuat.
• Keterampilan komunikasi yang sangat efektif, baik tertulis maupun lisan.
• Kemampuan untuk membangun hubungan dan bekerja sama secara kolaboratif guna mendorong hasil.
• Mampu menjelaskan konsep dengan jelas dan meyakinkan di seluruh tingkatan organisasi.
• Perhatian yang tinggi terhadap detail.
• Kemampuan untuk bekerja di lingkungan yang dinamis sambil mengelola dan memprioritaskan tuntutan yang saling bersaing.
• Terampil dalam berpikir cepat di tengah ketidakpastian.
• Pengalaman yang terbukti dalam memimpin dan memberikan pengaruh di berbagai tingkatan organisasi.
• Kemampuan untuk menangani konflik dan mengarahkan diskusi menuju hasil yang produktif.
• Kemahiran dalam menggunakan alat berbasis AI untuk mendukung analisis kesepakatan, optimasi penetapan harga, dan persetujuan kesepakatan.
• Kemampuan untuk menafsirkan dan bertindak berdasarkan wawasan yang dihasilkan AI guna mendorong rekomendasi kesepakatan.
• Kualifikasi yang Diutamakan.
• Pengalaman di bidang penetapan harga merupakan nilai tambah yang kuat.
• Pengalaman memanfaatkan alat AI/ML (misalnya, Salesforce Einstein, Agentforce, Slackbot, Claude, Gemini, atau yang serupa) untuk analitik penjualan dan intelijen pendapatan.
• Memahami teknik prompt engineering atau bekerja dengan model bahasa besar (LLM) untuk mengotomatiskan alur kerja meja kesepakatan.
• Overview of the Role.
• Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support for our Thailand market. You will focus on mitigating risks and finding improvement opportunities within both complex transactions and more broadly within sales territories by leveraging the power of data driven insights. You will also generate and drive solutions that help our Deal Desk and deal processes scale to support the constantly evolving needs of our business.
• Partner in a trusted advisor capacity to senior Sales Leadership, account teams and other internal partners.
• Review and vet complex deals on behalf of Deal Strategy & Pricing and Sales Executives.
• Guide Sales on the pros/cons of a wide range of deal structures, manage risk within contractual terms and structure, and take ownership of final approval decisions.
• Demonstrate critical thinking and analytical rigor. Demonstrate the ability to identify variables risks and opportunities within a deal, and influence the deal with your recommendations as variables change.
• Partner with account teams to develop concession strategies that both optimize revenue and protect margins.
• Lead org-wide project deliverables. Represent our org's point of view in cross-functional projects, by communicating progress, findings and recommendations.
• Partner with product teams on optimal pricing models and strategies for new products and bundled solutions.
• Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions.
• Enable Sales on best practices for optimized pricing and deal structures.
• Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals.
• 7+ years of professional experience in pricing, commercial strategy, financial analysis, consulting, or a related field.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
• Superior analytical background with strong problem-solving skills.
• Highly effective communication skills, including written and verbal.
• Ability to build relationships and work collaboratively to drive results.
• Capable of explaining concepts clearly and credibly across all levels of the organization.
• High level of attention to detail.
• Ability to work in a fast-paced environment while managing & prioritizing competing demands.
• Adept at thinking on your feet amidst ambiguity.
• Proven experience leading and influencing at various levels across the organization.
• Ability to handle conflict and navigate discussions to productive outcomes.
• Proficiency in using AI-powered tools to support deal analysis, pricing optimization, and deal approvals.
• Ability to interpret and act on AI-generated insights to drive deal recommendations.
• Preferred Qualifications.
• Experience in a pricing function is a strong plus.
• Experience leveraging AI/ML tools (e.g., Salesforce Einstein, Agentforce, Slackbot, Claude, Gemini or similar) for sales analytics and revenue intelligence.
• Familiarity with prompt engineering or working with large language models (LLMs) to automate deal desk workflows.
• Unleash Your Potential.
• When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and.
• be your best., and our AI agents accelerate your impact so you can.
• do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this.
• Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our.
• Candidate Privacy Statement.
• for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
• Know your rights: workplace discrimination is illegal.
• Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

15 years required

Skills:

Industrial Engineering, Production planning, Risk Management, Cloud Computing, Enthusiastic, Electronics, Automation, English

Job type:

Full-time

• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.
• Lumentum (NASDAQ: LITE) is a global leader in optical and photonic technologies that power the networks and infrastructure behind AI, cloud computing, and next-generation communications. Built on decades of photonics innovation, Lumentum delivers high-performance lasers, modules, and optical subsystems that enable scalable, energy-eff ...
• Learn more at.
• www.lumentum.com.
• Senior Director, Manufacturing.
• Lumentum Thailand, Navanakorn - Pathum Thani.
• Position Summary.
• Lumentum is seeking a highly experienced and strategic.
• Senior Director, Manufacturing.
• to lead overall manufacturing operations within a high-volume, fast-paced production environment. This role is responsible for driving operational excellence across production, quality, safety, compliance, workforce capability, and continuous improvement initiatives while ensuring alignment with business goals, customer expectations, and organizational priorities.
• The Senior Director, Manufacturing will provide strong leadership across manufacturing functions, develop high-performing teams, and drive operational performance through effective execution, strategic planning, and cross-functional collaboration. The ideal candidate will possess extensive manufacturing leadership experience, strong business acumen, operational expertise, and the ability to lead organizational transformation and operational scalability.
• Manufacturing Operations Leadership.
• Lead overall manufacturing operations to achieve business targets related to safety, quality, delivery, productivity, customer satisfaction, and cost performance.
• Develop and execute manufacturing strategies aligned with company objectives and operational priorities.
• Drive operational excellence and manufacturing efficiency across production functions and operational teams.
• Oversee production planning execution, capacity management, manpower planning, and operational readiness.
• Ensure effective resource allocation and optimization to support business growth and customer demand.
• Monitor manufacturing KPIs, operational performance, and productivity to drive sustainable improvements.
• Lead escalation management and ensure timely resolution of operational and production challenges.
• Partner closely with Engineering, Quality, Supply Chain, EHS, Warehouse, HR, Finance, and other cross-functional teams to support business objectives.
• Leadership & Organization Development.
• Lead, coach, and develop Manufacturing Managers, Production Managers, and operational leadership teams.
• Build a high-performance culture focused on accountability, collaboration, operational discipline, engagement, and continuous improvement.
• Drive leadership development, succession planning, talent management, and organizational capability building.
• Foster positive employee relations and maintain an inclusive, safe, and people-focused work environment.
• Lead workforce strategy and organizational planning to support operational scalability and business transformation.
• Promote strong communication, employee engagement, and leadership visibility across manufacturing operations.
• Quality, Safety & Operational Compliance.
• Ensure full compliance with safety regulations, EHS standards, company policies, customer requirements, and manufacturing regulations.
• Drive a strong safety-first culture across all manufacturing operations.
• Ensure manufacturing processes and operational execution comply with quality systems, operational procedures, and customer expectations.
• Lead quality improvement initiatives and support effective corrective and preventive actions.
• Support customer audits, internal audits, and external compliance assessments.
• Ensure operational readiness and compliance with manufacturing standards and regulatory requirements.
• RBA, ISO & Governance Management.
• Lead manufacturing compliance activities related to Responsible Business Alliance (RBA), ISO standards, labor regulations, and company governance requirements.
• Ensure manufacturing operations maintain audit readiness and strong compliance practices.
• Partner with Quality, EHS, HR, Legal, and related functions to strengthen operational governance and risk management.
• Drive accountability for SOP compliance, work instruction adherence, ethical business conduct, and workplace safety standards.
• Support corrective action management and sustainable compliance improvements across manufacturing operations.
• Continuous Improvement & Operational Excellence.
• Drive Lean Manufacturing, automation, productivity improvement, waste reduction, and cost optimization initiatives across manufacturing operations.
• Lead operational transformation and continuous improvement strategies to improve efficiency, scalability, and operational performance.
• Utilize manufacturing data, KPIs, and operational metrics to identify gaps, risks, and improvement opportunities.
• Lead structured problem-solving, root cause analysis, and operational recovery initiatives.
• Support digital transformation, process automation, and manufacturing innovation initiatives.
• Champion operational excellence methodologies including Lean, Kaizen, 5S, Six Sigma, and best manufacturing practices.
• Bachelor's degree in Engineering, Industrial Engineering, Manufacturing, Operations Management, or related field. Master's degree is preferred.
• Minimum 15+ years of manufacturing experience with at least 8-10 years in senior manufacturing leadership roles.
• Strong experience in electronics manufacturing, semiconductor, automotive, or other high-volume manufacturing environments.
• Proven track record leading large-scale manufacturing operations and high-performing operational teams.
• Strong leadership, strategic thinking, organizational development, and decision-making capability.
• Deep understanding of manufacturing operations, production systems, quality management systems, EHS, and operational compliance.
• Experience supporting RBA, ISO, customer audits, and regulatory compliance activities.
• Strong analytical, operational problem-solving, and stakeholder management skills.
• Experience driving Lean Manufacturing, operational transformation, automation, and continuous improvement initiatives.
• Strong communication and executive leadership presence with ability to work effectively in a global matrix organization.
• Good command of English communication.
• Preferred Competencies.
• Strategic Manufacturing Leadership.
• Operational Excellence & Transformation.
• Organizational & Talent Development.
• Lean Manufacturing & Continuous Improvement.
• Business & Financial Acumen.
• Cross-functional Collaboration.
• Stakeholder & Executive Management.
• Data-Driven Decision Making.
• Compliance & Governance Leadership.
• Change Management & Organizational Agility.
• Working Conditions.
• Work in manufacturing and production floor environment.
• May require flexibility to support manufacturing operations, business priorities, and customer requirements.
• We are an equal opportunity employer and value diversity at our company.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
• We are an equal opportunity employer and value diversity at our company.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
• Please contact us to request accommodation.

Experience:

1 year required

Skills:

Microsoft Office, Market Analysis, Recruitment

Job type:

Full-time

• Support compensation benchmarking and market analysis by gathering salary survey data and providing reports.
• Help manage employee benefits programs, including health insurance, retirement plans, wellness initiatives, and other employee perks.
• Provide support to employees regarding compensation and benefits inquiries, ensuring they understand program details and eligibility.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Support the integration of compensation and benefits processes with other HR systems and workflows.
• Coordinate with the recruitment team to attract qualified candidates, conduct an interview, and complete the hiring administrative tasks.
• Develops contract terms for new hires, promotions, and transfers.
• Identifies training needs for business units and individual executive coaching needs.
• Coordinate training programs according to functional training and individual development plans appropriately.
• Collaborate in developing and analyzing career path planning, succession planning, leadership & talent pipeline plans, ensuring execution according to the plans, and monitoring results as per the established plans.
• Initiate or recommend HR process improvement as appropriate.
• Performs other related duties as assigned.
• Minimum of 3 years of experience in multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, and performance management.
• A bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Team player with strong collaboration skills.
• Excellent organizational skills and attention to detail.
• Attention to detail, especially when dealing with data accuracy.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong organizational and time management skills with the ability to manage multiple tasks at once.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Eagerness to learn and grow within HR and compensation/benefits.
• Proactive attitude with a willingness to take on new challenges.
• Adaptability in a fast-paced and evolving work environment.

Experience:

2 years required

Skills:

Business Development, Salesforce, Vietnamese, English

Job type:

Full-time

• Job Category.
• Sales.
• Job Details.
• About Salesforce.
• Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
• Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
• This is an evergreen job posting for ESMB Account Executive roles i.e Account Executive covering the Vietnam market.
• Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments. You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Thailand/ Vietnam market.
• Lead a dedicated customer set.
• (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process.
• to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise.
• to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships.
• through regular engagement and face-to-face meetings.
• Prioritise and lead industry events.
• and user groups to generate market interest.
• Work in partnership.
• with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
• Building account strategy and territory plan.
• for.
• the Vietnam Market.
• Proven track record of success in full cycle sales.
• Credibility at all levels.
• and evidence of building positive relationships internally and with the customer.
• Effective communication skills.
• with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales., proving consistent delivery against targets.
• High motivation,.
• resilience and ambition to build a career at Salesforce.
• Fluent in English and Vietnamese.
• Unleash Your Potential.
• When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and.
• be your best., and our AI agents accelerate your impact so you can.
• do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this.
• Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our.
• Candidate Privacy Statement.
• for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
• Know your rights: workplace discrimination is illegal.
• Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

3 years required

Skills:

Analytical Thinking, Data Analysis, TensorFlow, Big Data, Python, Hadoop

Job type:

Full-time

• At Gosoft (Thailand) Co., Ltd., we are looking for an experienced.
• AI and Data Scientist.
• to lead the development of advanced AI and machine learning solutions that drive innovation and business impact across our digital platforms.
• In this role, you will design and deploy large-scale machine learning systems, develop advanced analytical models, and translate complex data into strategic insights. You will collaborate with cross-functional teams including engineering, product, and business stakeholders to solve high-impact challenges in the retail and e-commerce ecosystem.
• Our team builds data-driven solutions that support platforms such as.
• 7-Eleven Thailand.
• and.
• 7-Delivery., including Search Engines, Recommender Systems, Demand Forecasting, Customer Analytics, and other AI-powered retail solutions.
• Lead the.
• design, development, and deployment of advanced machine learning and AI solutions.
• to solve complex business problems.
• Develop and implement.
• predictive models, recommendation systems, forecasting models, and optimization algorithms.
• Architect and deploy.
• end-to-end machine learning pipelines., from data ingestion and feature engineering to model deployment and monitoring.
• Analyze large-scale structured and unstructured datasets to uncover.
• actionable insights and strategic opportunities.
• Collaborate with engineering, product, and business teams to translate.
• business challenges into scalable data science solutions.
• Drive the adoption of.
• best practices in machine learning, experimentation, and model governance.
• Provide.
• technical leadership and mentorship.
• to data scientists and data engineers.
• Evaluate and integrate.
• state-of-the-art AI/ML techniques.
• including deep learning, large language models, and advanced analytics.
• Work closely with data engineering teams to ensure.
• robust data pipelines and scalable ML infrastructure.
• Communicate insights and technical findings to both.
• technical and executive stakeholders.
• Required.
• Bachelors or Masters degree in.
• Computer Science, Data Science, Statistics, Mathematics, or a related field.
• 6-10+ years of experience.
• in data science, machine learning, or AI-related roles.
• Strong expertise in.
• machine learning, statistical modeling, and advanced analytics.
• Proficiency in.
• Python and data science ecosystems.
• (Pandas, NumPy, Scikit-learn, TensorFlow, PyTorch, etc.).
• Experience designing.
• end-to-end machine learning pipelines and production ML systems.
• Strong experience working with.
• large-scale datasets and big data technologies.
• Ability to translate.
• complex data analysis into business insights and strategic recommendations.
• Strong problem-solving, analytical thinking, and leadership capabilities.
• Excellent communication skills and the ability to present technical concepts to.
• both technical and non-technical stakeholders.
• Preferred.
• Experience in.
• retail, e-commerce, or recommendation systems.
• Experience with.
• search ranking, recommender systems, personalization, or demand forecasting.
• Familiarity with.
• cloud platforms.
• such as AWS, Azure, or GCP.
• Experience with.
• big data technologies.
• such as Spark, Hadoop, or Databricks.
• Experience deploying models using.
• MLOps frameworks and tools.
• Knowledge of.
• deep learning, NLP, or generative AI.