Teleport
Customer Care Executive
atTeleport
Customer Care Executive
> Teleport
- Chatuchak, Thailand (Hybrid)
- Full-time
Workplace: hybrid
Department: Operations
Description
- Respond to customer queries promptly and professionally
- Communicate solutions and information to merchants and consumers effectively
- Route escalations to the appropriate channels
- Engage in training and development initiatives to improve technical and soft skills
- Ensure timely follow up and ensure exceptional service to meet the overall business goals
Requirements
- Will be required to work rotating shifts, including weekends and public holidays
- Good to have previous experience in providing exceptional customer service
- Strong background in logistics, both air and road transport is a plus
- Experience in e-commerce and start-up environments will be highly advantageous
- Proficiency in using various communication channels such as E-mail, Chat, and Social Media
- Fresh grads are welcome to apply
- English proficiency is a MUST
Apply
[Apply at Teleport](https://apply.workable.com/teleport-careers/j/74531ABDE1/apply)
Experience required
- any or no experience
Career level
- Middle Level
Salary
- Negotiable
Job function
- Distribution / Logistics
Job type
- Full-time
Company overview
Teleport is Southeast Asia's eCommerce logistics specialist, operating the region's largest air logistics network. Founded in 2018 as AirAsia's logistics arm, Teleport has grown into an independent, technology-driven logistics venture that moves everything from palletised air cargo to ...
Why join us: Join Teleport and help build Southeast Asia's largest air logistics network. As a technology-driven logistics company that grew out of AirAsia, Teleport offers roles across commercial, operations, finance and product & technology, with the chance to work on real-world air cargo and eComme ...
