Filter Jobs

Skills:

English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Interested person may send your resume or via APPLY NOW or address below:

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Handles initial inquiries.
• Supports and tracks local marketing activities and promotional events.
• Conducts sales activities through enrollment.
• Forms and manages groups.
• Follows up on unconverted inquiries and inactive customers.
• CUSTOMER RETENTION ACTIVITIES.
• Maintains positive customer relations and ensures customer satisfaction.
• Conducts customer orientations.
• Ensure optimal Language Center appearance.
• Encourages customer re-enrollments.
• Schedules lessons for customers and instructors.
• Schedules and conducts student consultations and counseling.
• OPERATIONS.
• Enters and manages customer information in the company system.
• Prepares invoices, collects customer payments and handles other accounting activities.
• Prepares reports and required documents.
• Manages material inventory.
• Maintains correspondence with customers.
• Bachelor's degree in any field.
• 0-2 years of working experience (Fresh Graduate are welcome).
• Good Command of English.
• Good command of Microsoft Office.
• Good Interpersonal Skills.
• Fringe Benefit.
• Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.

Job type:

Full-time

• Develop and implement demand forecasting models tailored to BJC's product portfolio and market trends.
• Collaborate closely with sales, marketing, and finance teams to gather insights and align demand plans with business objectives.
• Monitor and analyze demand patterns, adjusting forecasts to reflect changing market dynamics and customer preferences.
• Coordinate with production, procurement, and logistics teams to optimize inventory levels and streamline supply chain operations.
• Manage supplier relationships, negotiating terms and agreements to ensure timely and cost-effective procurement of materials.
• Implement supply chain initiatives to improve efficiency, such as vendor-managed inventory and lean manufacturing principles.
• Identify and mitigate supply chain risks through proactive planning and risk management strategies.
• Utilize supply chain management systems to track inventory levels, monitor performance metrics, and generate reports for management review.
• Drive continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve customer service levels.
• Bachelor's degree in Supply Chain Management, Logistics, Operations Management, or related field; advanced degree preferred.
• Minimum of 5 years of experience in demand planning, supply chain management, or related roles, preferably in the consumer goods industry.
• Strong analytical skills with proficiency in demand forecasting techniques and statistical analysis.
• In-depth knowledge of supply chain principles, inventory management practices, and logistics operations.
• Experience with supply chain management systems (e.g., ERP, MRP) and advanced proficiency in Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strategic thinker with the ability to develop and implement innovative solutions to optimize the supply chain.
• Strong problem-solving skills with a proactive and results-driven approach to addressing challenges.
• Ability to thrive in a fast-paced and dynamic environment, with a commitment to continuous learning and professional development.

Skills:

Coordinate, Excel, Power point, English

Job type:

Full-time

• Support other HCOE expertise activities (i.e. Human Capital Dev., People Performance Management, and employee engagement etc.).
• Support the execution of day-today people operation to serve Line Manager needs, as well as coordinate with relevant functions to come up with the solution to address issues that are raised.
• Support the execution of HCOE initiatives to Line Managers in term of people movement, job evaluation and other people related issues to ensure effective HCOE implement ...
• Manage the execution of exit interview and recruitment operations at the Non-Head of level.
• Update monthly organization structure and ensure accuracy of employee data in the system.
• Perform other related duties as assigned.
• Professional Experience.
• Bacherlor Degree.
• 5 years of HR related experiences.
• HRBP or Recruitment background in Manufacturing are preferable.
• Has background in Business Partner in Manufacturing with Non-HR relevant experience will be considered.
• Other Requirement.
• Good communication, interpersonal and customer service skills.
• Good command of English literacy and computer skills.
• Computer literate in Microsoft Word, Excel and Power Point.

Skills:

Compliance, Coordinate, Single License, English

Job type:

Full-time

• Manage business relationship with Privilege Banking clients and offer professional financial advice; customer service to achieve high level of customer satisfaction and retention (AUM more than 10 MB).
• Design financial strategies, investment and portfolio model plans for individual customer.
• Build customer s wealth through Privilege Banking products.
• Review and response to customers changing needs and financial circumstances, associated risk and providing customers with information on new and existing products and services.
• Closely performs credit monitoring in compliance with the bank s policies or guidance.
• Coordinate with related departments in marketing and servicing the customers to achieve sale volume and revenue target.
• Master s degree in M.B.A., or Bachelor degree in Marketing, Business Economics, Financial, or related field.
• At least 2 years of experience in Wealth Banking, Private Banking, Investment HNW customer.
• Experienced in RM, knowledge in Mutual Fund products is preferred.
• Knowledge of financial instruments, credit and business analysis, industry analysis.
• Strong interpersonal and communication skills.
• Good command of English.
• Certificate for Single License, Life and Non-Life License.
• UOB will subsidised the cost for qualified staff to get CFP certification.
• Attractive Benefits, Fast Track Promotion and Special Professional Development Program.
• Interested candidates please directly click apply now.
• United Overseas Bank (Thai) Public Company Limited.
• Only shortlisted candidates will be notified..
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank s policy.

Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

Skills:

Financial Reporting, Automation, Finance

Job type:

Full-time

• Actively update and enhance the company s corporate and financial model, providing support for strategic planning process.
• Support improvement of financial reporting through automation.
• Become point person for key finance applications by business functions.
• Assist with the preparation of debt covenant calculations and lender reporting requirements.
• Extracts and analyses historical financial data to forecast expected future results accurately.
• Analysis working procedures with the objective to identify and implement best practices.
• Performs cost-benefit analyses, research-based projects and small-scale feasibility studies to support the operating divisions.
• Independently develops and executes plans for small-scale projects.
• Determines and creates the required project deliverables.
• Create strong business partnerships with various levels of business function.
• Help drive close, forecast, and planning processes.
• Build thoughtful analyses to drive better investment decisions.
• Help finance partners gain key insights into spend through analyses and reporting.
• Help define and implement scalable financial processes related to monthly, quarterly and year-end close, including accruals and reporting.
• Assists leadership and senior professionals in implementation and roll outs of large-scale projects.
• Collaborates with team members and cross-functional counterparts and communicates relevant information to direct leader.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.
• Bachelor or Master s degree in Finance, Accounting, Economics or Business, CPA or CFA preferred.
• Advanced Excel-based financial modeling proficiency and strong analytical skills.
• An understanding of basic accounting and financial reporting concepts.
• Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
• Strong critical thinking and problem-solving abilities.
• Excellent customer service and communication skills.
• Comfortable presenting ideas and scenarios to senior and executive leadership.
• Highly organized with exceptional attention to detail.
• Intellectual curiosity and a positive attitude.
• Proactive, strong personality, leadership and pressure resistant.
• Excellent communication skills.
• Cross functional thinking.

Experience:

No experience required

Job type:

Full-time

• Location: ZTE Office, Empire Tower.
• Level: Senior - Expert.
• Key Performance Indicators:
• Lead Pre-Sales for Pan-Net Cloud IaaS and PaaS offerings.
• Design the Commercial and Technical solutions based on customers needs.
• Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
• Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
• Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
• Consult customers on how to transform their current workloads to the cloud using pan-net. cloud products.
• Create customer technical documentation and presentations that define the solution, develop sales documentation.
• Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
• Work closely with the sales team as well as other business partners in articulating solutions to customer.
• Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
• Lead customer facing presentations, solution envisioning, and proof of concepts.
• Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
• Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
• Promote the products and soulution at industry events, customer events and other venues.
• Education: University degree Master in computer science, telecommunications, economics or related fields.
• Professional knowledge, skills, know-how in the field & experience in the field:
• More than 5 years experience in field of activity.
• Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
• Practical experience in cloud adoption and cloud transformation.
• Ability to conduct live cloud product demonstration for customers.
• Experience with opensource tools for cloud adoption preferred (e.g. open stack, terraform, ansible,.).
• Experience with telco applications and their requirements for cloud migration preferred.
• Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
• Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
• Experience in coordinating and managing in cross functional and international teams.
• Ability to manage stakeholders across hierarchies and communicate with the executive positions.

Skills:

Sales, English, Thai

Job type:

Full-time

• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• International work environment.
• Handle incoming customer requests via call in a friendly, empathic and effective manner.
• Take ownership in allocating clients to an appropriate sales.
• Manage and execute projects and administrative tasks, fast, reliable, and with attention to detail.
• At least Bachelor s degree.
• Very good written and spoken English and Thai skills, Chinese is a plus.
• Excellent interpersonal, communication and organizing skills.
• Available and flexible to work in an assigned shift.
• Working Time.
• 5 days/week. 80% Onsite.
• Morning Shift: 9am-6pm (including break).
• Afternoon Shift: 1pm-10pm (including break).
• Apply via DM or send an email to.
• Email: [email protected].
• Subject: Sales Coordinator (English Call Center) - [Your Name].
• Content: Please email your CV and answer the 2 questions below:
• What is your biggest strength/asset that you can bring to PropertyScout?.
• What is your English proficiency level level?.
• What are your salary expectations.

Experience:

2 years required

Skills:

Telesales, Service-Minded, Thai, English

Job type:

Full-time

• Responsible for making outbound calls on a daily basis using prospects' data provided, to hit the phone call and meeting number target.
• Report and communicate day-to-day progress, and update directly to the Lead of Sales Support/ Sales Support Coordinator.
• To achieve conversion KPI by keeping the high ratio of calls to meetings set.
• To work closely with the Sales Manager and Sales team to ensure leads generated are qualified and relevant for the business.
• Extract data to develop recurring reports.
• Support with reporting requirements by creating and maintaining data reports.
• Build and maintain dashboards to show results.
• Locating and fixing errors in reports.
• Handle telephone and email queries from potential Partner.
• Build relationships with colleagues and clients in a professional manner at all times.
• Updating prospects database on a day-to-day basis in our CRM and generating sales team report.
• Sending emails to prospects and leads.
• Bachelor s Degree in any majors.
• Proficiency and experience in Microsoft Office, specifically Excel and/or Google Sheets.
• Fluent in Thai and English languages.
• You should have experience in a similar role, i.e. telemarketing or customer service for a minimum of 2 years.
• Strong communication and excellent telephone manners You have lead management: Generate leads using cold calling, email, social media, and other relevant marketing channels.
• Can start to work immediately is plus.
• Only selected candidates will be contacted for further consideration.

Experience:

15 years required

Skills:

Finance, Legal, Compliance, English, Mandarin

Job type:

Full-time

• Developing and executing strategic plan which is in full alignment with other internal stakeholders both domestically, regionally or globally.
• developing and sustaining effective client relationships at appropriate levels in the client organisation.
• establishing yourself as a trusted advisor on cash and treasury management with clients.
• identifying cash/trade business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly.
• collaborating with implementation, client management and service teams to ensure consistently superior client experience.
• Strategy.
• Define Transaction Banking strategy and plan that is aligned with coverage and country strategy.
• Sit as member within in country ALCO forum to strategies the balance sheet planning and action which is relevant to Transaction Banking.
• Devise client level cash and trade strategy into GAM account plan and aligned with the coverage partners.
• Chart clients' treasury strategy and evolution roadmap.
• Define digitisation agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind.
• Create long term strategic and tactical client level strategy for assigned clients.
• Business.
• Own Transaction Banking's revenue and drive budget for the assigned portfolio.
• Drive OPAC conversion toward agreed levels and ensure pricing meets scorecard requirements.
• Drive healthy pipeline and closures through business origination activity.
• Lead RFP responses, client pitches and ensure successful conversions.
• Manage deal execution, maintain oversight on implementation, and ensure revenue realisation.
• Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management/trade finance solutions and services.
• Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organisation with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on global/regional target.
• Ensure comply with internal policies, procedures, codes and applicable external laws and regulations.
• Processes.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes together with other functional heads incl. Finance, Legal, Compliance, Risk and Control.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Follow and comply with AML CDD policies and procedures where applicable.
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
• Provide client-centric inputs to product teams to improve TB product delivery and update relevant PPGs/ Country Addendum.
• Establish highly disciplined sales team in adhering to global TB sales conduct requirements.
• Work closely with other functional heads including Finance, Legal, Compliance, Risk and Control in driving process efficiency.
• People & Talent.
• Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Products, TB Implementation and Client Management, Financial Markets and Cash & Trade Operations etc.
• Establish leadership credentials by coaching and mentoring team members.
• Provide relevant trainings to upskill sales and coverage teams, middle and back-office functions - together driving a high-performing and client-centric sales culture.
• Participate in industry forums to elevate market perception and increase awareness on latest corporate treasury trends and priorities.
• Be a role model and embed the Group's values and culture.
• Identify talent and Develop succession plan for TB.
• Risk Management.
• Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate escalation to relevant functional heads and group/country governance committees, as appropriate.
• Governance.
• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation.
• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
• Anti-Money Laundering (AML) and all applicable money laundering prevention procedures (including Hornbeam/ Business Restriction Compliance).
• Client Due Diligence & Related Periodic Reviews.
• Client Suitability Standards.
• Treating Customers Fairly.
• Approval & review of Credit Applications.
• Maintain Documentary standards.
• Data Confidentiality.
• Cross-Border Policy.
• Sanctions.
• Environmental and Social Risk Management (ESRM).
• Anti-Bribery and Corruption (ABC).
• Gift and Entertainment.
• Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture including completion of mandatory e-learning in a timely manner.
• Regulatory & Business Conduct.
• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct.
• Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively identify, escalate, mitigate and resolve risk and compliance matters.
• Take the initiative regarding regulatory, reputational and ethical matters for providing proactive advice to clients as identified.
• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Key stakeholders.
• Internal.
• CCIB teams including GAM, RAM, FAM/CM in the country and other locations as appropriate.
• Global, regional and local TB stakeholders across Sales, Product, Implementation and DCDA team as appropriate.
• TB Cash and Trade Products, Implementation and Channels team as appropriate.
• Operations, Credit, Risk, Finance, Legal & Compliance team in the country as appropriate.
• Other CCIB products, where applicable, including Financial Markets, Leverage & Acquisition Finance, Project Finance, Financing Solutions, M&A and Industries team.
• External.
• Key Clients.
• Auditors and regulators where applicable, as advised by Compliance, Legal and Finance.
• Regulator.
• Third party partners, ie. Bank Alliance, Service Partner (incl. Fintech).
• Other Responsibilities.
• Embed Here for good and Group's brand and values in Thailand Transaction Banking.
• Our Ideal Candidate.
• Education ExperienceUniversity Graduate.
• Minimum of 15-18 years of relevant experience in serving business/commercial/corporate clients. Experience in Transaction Banking Product, Sales or Implementation is a plus.
• Training - Training for both compulsory and non compulsory related to Transaction Banking products, risk, sanctions, anti money laundering, etc.
• Membership - Participation in any of industry association, ie. Trade Association, Payments Association in the country is a plus.
• CertificationsRisk Management Certification.
• Any certification in International Cash Management (ACT Treasury) or Trade is a plus.
• LanguagesFluent in English and local language (Bahasa) both verbal and written.
• Any other language, ie. Mandarin is a plus.
• Role Specific Competencies.
• Business Markets/ Industry Knowledge.
• Business Performance Management.
• Operational Risk.
• Client Relationship Management.
• Planning: Tactical, Strategic.
• Customer Behaviour and Preferences.
• Knowledge of Product Lines.
• About Standard Chartered.
• We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• Visit our careers website www.sc.com/careers.

Skills:

Thai, English

Job type:

Full-time

• Provide accurate, valid and complete information by using the right methods/tools and make sure that all interaction and transaction will be recorded in the system.
• Able to handle incoming chat/calls with relevant product inquiries when needed.
• Strong complaint handling skill and able to provide appropriate solutions and alternatives within the time limits to customers.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.
• Bachelor's degree in related filed.
• At least 1 year experience in the role of customer service representative in call center of Financial, Business Banking or related fields will be advantage.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Professional phone voice and strong communication skills along with active listening.
• Excellent problem-solving.
• Able to work with under pressure.
• Good interpersonal, and teamwork skills.
• Good data entry and typing skills (English 45 words/minute, Thai 35 words/minute).
• Proficient in using Microsoft office.

Experience:

3 years required

Skills:

Good Communication Skills, Service-Minded, English, Thai

Job type:

Full-time

• Partner with Sales and Relationship Management teams to understand client needs within the consulting and investment landscape.
• Facilitate expert interviews tailored to client objectives in market entry, product launches, M&A, etc.
• Delivering Expert Matching Solutions.
• Drive seamless expert matching for consulting and investment firm clients, ensuring Arches delivers exceptional service at every stage.
• Handle all client request aspects, from project scope adjustments and expert scheduling to follow-ups and new project intake.
• Stay informed and adhere to any bespoke compliance protocols our clients require, fostering a trusted and secure environment for all.
• Proactively collaborate with colleagues across time zones to ensure smooth handoffs for critical client requests.
• Team Management.
• Embrace a role where leadership meets action, driving projects to new heights and shaping a culture of success.
• Lead & Motivate - Spearhead project teams with infectious motivation, guiding them to exceed their goals.
• Connect & Grow - Engage in daily catch-ups and monthly deep dives with team members, fostering growth and cohesion.
• Guide & Improve - Provide timely, constructive feedback, nurturing team development and excellence.
• WHAT MAKES YOU A GOOD FIT.
• Education - Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Advanced Professional Communication - Skilled at condensing complex information into clear emails while maintaining impeccable customer service, even under pressure. This ensures seamless project transitions through effective communication across all levels (consultants, experts, clients, and internal teams).
• Professional Expertise - Experience managing client relationships within consulting firms or expert network industry.
• Result Orientation - KPI-driven and data-driven approach fueled by a hunger for growth and a relentless sense of urgency.
• Growth Mindset - Highly adaptable and a continuous learner with a curious and open mind.
• Attention to detail - Strong ability to manage complex communication threads and schedules between clients and experts.
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• WHAT WE OFFER.
• At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.
• Here Are Some Of What To Expect:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Quarterly performance bonuses.
• 13th month salary.
• Paid Leave - 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1500 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
• INDUSTRY OVERVIEW.
• Expert Network Services (ENS) is an industry that offers Clients access to insights from various fields through a network of Experts. Its market was valued at USD 2.28 billion in 2023 and is expected to grow to USD 6.12 billion by 2028.
• Arches, a leading Asian knowledge-sharing service, boasts 250+ partners, 80,000+ experts, and 10,000+ interviews. We're doubling our team in 2024 for a global reach!.

Skills:

Research, Industrial Design, Usability Testing

Job type:

Full-time

• Generating insights through research with users, staff and stakeholders to shape a holistic view of the total user experience - Analyzing, consolidating, and communicating research findings to stakeholders in order to strategically frame, validate and quantify the problem being solved and help inform the wider strategic roadmap of initiatives.
• Defining key UX and organizational measurements used to track and prove the initiative delivers positive outcomes for both users and the business.
• Designing concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond the immediate product or service.
• Facilitating the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design.
• Shaping how behind-the-scenes processes and support functions interact with each other and how these impact the design process.
• Embedding design practices within organizations to create a sustainable approach to service the needs of the user.
• Responsible for ensuring that all insights and ideas are consolidated into a holistic product/service vision (e.g in form of a Golden Thread).
• Research future trends and gather stakeholder expectations and goals.
• Enable and facilitate co-creation to derive ideas and potential solutions (providing creative methods, collaboration environment, workshop agendas, etc.).
• Create User Journeys and Service Blueprints, using systems thinking to identify root causes and prevent merely treating symptoms.
• Link user empathy with the business and organizational empathy.
• Translate insights and ideas into a compelling story.
• Utilise the process of iterative design to understand user interactions and enhance user satisfaction by improving the usability and accessibility provided when interacting with a system, product or service.
• Required Technical and Professional Expertise A bachelor's or master's degree in a relevant field such as Service Design, Interaction Design, User Experience (UX) Design, Industrial Design or a related discipline.
• Experience in design thinking methodologies, human-centered design, or other relevant design frameworks.
• Have prior working experience of 8 years or more.
• Proficiency in design tools such as Figma or other relevant software.
• Ability to create wireframes, prototypes, user flows and other design artifacts to visualize service concepts and improvements.
• Experience conducting user research, including interviews, surveys, usability testing and other methods to gather insights.
• Ability to analyze complex service ecosystems and identify opportunities for improvement.
• Skill in synthesizing research findings and data to inform design decisions.
• Understanding of banking business and its processes to align service design efforts with broader organizational objectives.
• Experience with design sprints, customer journey mapping and other design thinking techniques.
• Knowledge of coding languages and front-end development can be beneficial for prototyping and collaborating with developers (not mandatory but is a plus).
• Preferred Technical and Professional Expertise
• As the above
• About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
• Wonder if IBM is the one for you?: In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
• Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer? About IBM: IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMAbout IBM Digital Talent for Business
• IBM Digital Talent for Business is a newly incorporated subsidiary of IBM. The purpose of this company is to develop local talent and skills, especially in the areas of digital, agile delivery, cloud-native application development, Generative AI, data engineering, and platform engineering. We aim to lead the acceleration of digital transformation initiatives to help our client achieve their transformation objectives.
• The company will adopt IBM best practices and IBM Garage Methodology to create business solutions that are underpinned by the pre-eminent technologies of our time hybrid cloud and AI. The goal is to help drive business value and outcomes quickly and efficiently. Consistent with IBM's values, the company will also help our clients to accelerate their sustainability journeys and make a positive impact on the planet and its inhabitants.
• People are critical to an organisation's success. Therefore, IBM Digital Talent for Business will cultivate a vibrant working environment and foster a continuous learning culture to help employees innovate, flourish and accelerate their skills and careers in this era of rapid digital transformation. The company will also collaborate with education institutions in Thailand to develop local digital talent who are replete with the skills needed for today and in the future.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Experience:

No experience required

Job type:

Full-time

• To be a strong advisor in terms of logistics and freight optimization.
• To work closely with business units and translate their planning to meet supply/demand needs via vessel scheduling and chartering.
• To manage change in a dynamic environment, and able to tackle unforeseen issue, find creative solution to respond to business change.
• To understand holistic view of business and become key enabler for business growth and customer satisfaction.
• To provide analytic view of scheduling and vessel chartering, understand cost and benefits to make robust decision.
• To schedule all aspects of marine operations pertaining the transportation of bulk hydrocarbon marine movements to and from a wide variety of destinations globallyFormulate and issue appropriate voyage orders and letters of indemnity (as necessary).
• Arrange and optimize supply, delivery of bunkers for time chartered vessels.
• Appoint / nominate port agents.
• Ensure charter party terms are followed..
• Primary point of contact for all vessel related operations (i.e. ship, broker, agents) and initial incident notification.
• Provide timely and accurate reports on vessel movements and performance including anticipated arrival and departure timing, in-port operations and other vessel/voyage data.
• To optimize the ship movements with the business unit's supply organizations and the ship owners.
• To liaise externally with third parties - including brokers, shipping companies, captains, terminals and port agents.
• To liaise internally with Freight Traders (charterers), the Regional Business Units and Global Marine to provide information on shipping opportunities to ensure vessel utilization and safety objectives are achieved and are consistent with corporate policies, industry standards and government regulations.
• To enter and maintain records in GOM and or VIP (hydrocarbon and marine computer platforms), where applicable, liasing with the team s interfaces including Product Management MI to ensure freight and other voyage related charges are processed and paid in a timely manner.
• About you.
• Required skills and knowledge.
• Bachelor's degree or higher in Logistics, Marine, Science, Technology, Engineering or Mathematic or related fields.
• Marine experiences preferred.
• Have experience in Oil & gas, Lubricant, Basestock, Logistic or marine is a plus.
• Have relevant work experience (New graduate is also welcome).
• Strong English communication: TOEIC 850+, TOEFL iBT 98+, or IELTS 6.5+.
• Strong written and clear communication skills.
• Strong with possess analytical skill and commercial savvy.
• Strategic thinking, conceptual, problem solving and analytical skills.
• Open for opportunities and willing to take challenges.
• Your benefits.
• An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
• We offer you:
• Competitive benefits and compensation.
• Premium medical health plan & life insurance.
• Full coverage OPD (for actual reasonable amount necessary for treatment).
• Limit out-of- pocket for IPD Thai Baht 6,000 dental fee/year.
• Annual medical check-up.
• Fitness membership.
• Provident fund contribution rate 5% to 15% of salary.
• Contribution 5% of salary to employee savings plan.
• Housing loan subsidy.
• Workplace flexibility e.g. flexible work hours, work from home.
• 10 to 20 days annual vacation.
• 5 days personal business leave.
• Special occasion leaves e.g. Birthday, Wedding or Graduation.
• Skills training & development program.
• Tuition assistance.
• Eligibility and details may vary according to work location, service year and conditions in each program/plan.
• Please note benefits may be changed from time to time without notice, subject to the direction and discretion of the Company and/or applicable law.
• Equal Opportunity Employer.
• ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
• Corporate Separateness Statement.
• Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
• Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Skills:

Coordinate, Work Well Under Pressure, Energetic, English

Job type:

Full-time

• Manage complex calendars, with an understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of Managing Director & Partner, Partner & Principal's time, and provide timely reminders as necessary.
• Schedule, coordinate and oversee a wide variety of internal/external meetings/events (local, offsite or virtual).
• Documentation: organize any needed material in advance of the meetings, maintain files/record keeping systems and confidential files.
• Organize travel arrangements; anticipate and coordinate travel and logistics needs.
• Prepare and submit timesheets and expenses for Managing Director & Partner (MDP) in accordance with company guidelines.
• Provide professional support to BCG visitors, assist with settling in requirements and greet as appropriate.
• Support business objectives under guidance by building working relationships with clients and client assistants to facilitate information flow and scheduling.
• Establish and maintain systems to organize and manage details to ensure accuracy in all aspects.
• Receive, screen, and sort according to priority all incoming mail; respond promptly to inquiries as needed.
• Support case teams, internal committees, and practice area activities and information requests.
• Maintain highest levels of internal and external confidentiality.
• Provide general administrative support: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail and e-mail distribution lists, maintaining marketing and any other databases as instructed from time to time.
• Provide back-up assistance to other EAs and Reception Desk as needed.
• Please note that this position is not restricted to the responsibilities above and the job scope and responsibilities are subject to change.
• YOU BRING (EXPERIENCE & QUALIFICATIONS).
• Ideally, minimum of 10 years of work experience gained in a professional services environment.
• Able to multi-task in a fast-paced, deadline driven, service-oriented environment.
• Secretarial diploma or equivalent in related fields.
• Team player yet able to work independently, with demonstrated ability to be flexible, responsive and to take initiative.
• Demonstrate strong interpersonal skills - able to work effectively with all levels of staff.
• Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
• Strong organizational skills, ability to set priorities, display attention to details and is tenacious with follow-ups.
• Excellent oral and written communication skills in English.
• Consistently handle situations with tact and patience, and able to work well under pressure.
• Highly motivated, energetic and resourceful.
• Strong customer service orientation - responds to customers' needs with a sense of urgency, and with a "How can I help" mindset.
• Able to work beyond normal office hours (sometimes weekends) during peak periods.
• Excellent typing skills with strong Microsoft Office skills, especially in Word, Excel, Powerpoint.
• YOU'LL WORK WITH.
• Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

Skills:

Research, English, Thai

Job type:

Internship

• Engaging with stakeholders You will thrive learning in a rich, fast-paced, deadline-driven yet thoughtful environment that is stakeholder-focused. Working closely with more senior team members, you will engage with our Consulting and Knowledge Teams daily with the aim to understand, scope, and deliver accurate, timely, and relevant data and information.
• Thinking analytically You're an organized thinker who commits to learning research analysis including methods, databases and tools, synthesis & packaging.
• Working accurately in a fast-paced, deadline focused environment You will have strong attention to detail by clarifying request objectives under the direct supervision and discussing the most appropriate and timely research approach. You will do this whilst communicating directly with BCG stakeholders to evaluate and recommend the most efficient and successful research strategy per project.
• Working well independently and in a collaborative team environment Working closely with fellow DRS colleagues, you will approach all interactions with the highest level of quality and customer service.
• Seeking professional development You will welcome the opportunity to grow and learn in an apprenticeship culture where you can quickly build and expand your research knowledge base to the next level.
• Communicating with confidence and ease You will be a clear and confident communicator, able to deliver messages in a concise manner with a positive disposition and you will help build a loyal customer base for DRS.
• YOU BRING (EXPERIENCE & QUALIFICATIONS).
• Ongoing bachelor's or master's studies with high academic achievements, graduate in 2024 or 2025.
• Good communication in English, Thai.
• Strong attention to details and learning agility.
• Solid analytical skills.
• Passion for and interest in research field of work.
• Capable to work in a fast-paced environment and managing multiple tasks in parallel.
• YOU'LL WORK WITH.
• Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.