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Experience:

3 years required

Skills:

Microsoft Office, Power point, Data Entry, Salesforce

Job type:

Full-time

• At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.
• Sensient Technologies (Thailand) Ltd. is located in downtown Bangkok. We offer you a pleasant office environment, a friendly working atmosphere and a bright career opportunity. In this role, you will work cooperatively with the commercial team to grow existing customers by managing order administration, contract review, problem resolu ...
• End-to-end order management - handle order entry, processing, follow-up, and contract review across multiple business units, ensuring accuracy in customer pricing, order flow, and product/shipping details.
• Cross-functional coordination - partner with account managers, sales admin, production, shipping, and lab teams to identify and resolve discrepancies or missing information.
• Customer relationship management - engage directly with buyers to build strong, trust-based relationships; follow up with both customers and internal teams on future order trends and PO confirmations through the demand forecast analysis process.
• Shipment & delivery monitoring - run and review the daily open order report, coordinate with planners and shipping personnel, track shipments with carriers, and expedite as needed to ensure on-time delivery.
• Phone service standards - promptly answer incoming calls in line with supervisor expectations, maintaining a 95% service level with zero abandoned calls.
• Data & documentation management - set up and maintain customer files, verify contract details against orders, and support the pricing coordinator/customer service manager with data entry as needed.
• Complaint resolution - investigate customer complaints, gather relevant information, log into Salesforce within 24 hours, determine root cause and corrective actions, and follow up with customers and account managers.
• Bachelor's degree in related scientific fields. Science degree would be advantage.
• At least 3 years of customer service experience.
• International experience preferred in customer service.
• Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
• Intermediate proficiency in JDE and working in a Microsoft Office environment (Word, Excel, Power Point). Knowledge of Access database.
• The opportunity to collaborate with your colleagues, building relationships and develop your professional experience with both Thailand and Regional teams.
• A thorough and effective training experience during onboarding and beyond.
• Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
• As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
• Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.

Skills:

English

Job type:

Full-time

• Accident notifying and dispatching surveyor.
• Customer verification.
• Providing coverage details and recommending solution.
• Guiding to use the company website and mobile application usage.
• Escalating to concerned parties as the 2nd tier.
• Entry data on the company database accurately.
• Meet the QC criteria standard.
• Age not over 30 years old.
• Bachelor degree in any field.
• Healthy.
• High discipline.
• Able to work on night shift (rotation).
• Preferable excellent English skills (TOEIC 600+ preferable).

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Implement plans and directions to manage operations of customer service to ensure accuracy and effectiveness aligning with standards and procedures.
• Communicate plans, activities, and sales promotion to subordinates to provide information and problem-solving to customers effectively.
• Participate in planning for development and training to coach and improve performance of subordinates.
• Monitor and examine facilitators, including elevators, escalators, restrooms, and car parking to prepare for use effectively.
• Coordinate with relevant functions and branches to solve problems and set up plans to improve service and satisfy customers.
• Monitor and examine operations of functions related to service operations to provide service to customers fast and accurately.
• Bachelor's degree in related field.
• Minimum of 3-5 years of responsible experience in related field and 1-3 years of team management.
• Have good personality and human relations.
• Have strong communication skills, especially English skills.
• Skills.
• Additional Information.

Skills:

Problem Solving, English

Job type:

Full-time

• Play a key role in order delivery core process to ensure the order delivery meet customer requirement and the delivery performance meet target set.
• Daily order processing with transactions accurately and making changes where necessary, in a timely manner from order entry to delivery commitment to customers.
• Coordinate shipping arrangements and ensure shipment is according to the schedule.
• Investigate and respond to every inquiry and complaints from customer regarding company's product and possibly its shipment with a thorough and speedy coordinate & resolve.
• Provide efficient analyses to help identify and communicate trends and drivers to the business to management.
• Ensure that the company's customer master data is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed.
• Enhance customer satisfaction, gain customer trust as reliable supplier and establish long-term business relationship.
• Support assistant manager-customer service and supervise team members as a senior level.
• Coordinate and follow ISO, BRC and internal control, support audit surveillance on quality process flow.
• Keep on developments in customer service by attending to meetings and training courses.
• Bachelor's degree Business administration, business or related fields with 5-7 experienced in customer focus, support, services, Sales.
• Able to multitask, excellent time management and prioritization skills.
• Able to analyze sales data and related statistics and translate results into positive customer experience and resolution.
• Knowledge of quality system, excellence level of English and self-motivated and self-directed.
• Good problem solving, people skills and high level of creativity.

Experience:

5 years required

Skills:

Negotiation, Assurance

Job type:

Full-time

• Overseeing or reviewing, completing and processing various degrees of documents and database regarding quoting, tracking, tracing, delivery and billing of products and services to customers.
• Providing basic to more specialized analysis of customer service operations, such as success rates, problem resolution, resource requirements, billing and related areas.
• Establishing effective relations with internal and external customers to identify op ...
• Providing feedback and guidance, responding to customer inquiries regarding procedures, details/specifications in relation to shipments, invoices, ensuring the appropriate fees applies, payments and assisting in the resolution of problems; assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzing and reviewing operations, results, feedback and related customer service information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Ensuring the accuracy of more standard to very complex customer service documentation through audits, queries, and KPIs/operational reviews; works with teams to resolve discrepancies.
• Assisting with developing customer service or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
• Interpreting and applying department policies and procedures and assists with applicable laws, rules, and regulations; ensures process and operations compliance and receives guidance within these areas as needed.
• WHAT ARE WE LOOKING FOR?.
• College, professional or university degree in supply chain, business administration or related functional area or equivalent education and experience is often accepted.
• At least five years of experience in air/ocean processes including experience with specialized or technical programs or operations.
• General to advanced professional knowledge of customer service in the industry.
• Understanding, interpreting and applying department policies and procedures and laws, rules, and regulations within customer service area.
• If applicable, supervising, evaluating and making recommendations regarding staff.
• Reviewing, completing, developing and analyzing information.
• Serving as a team member and the development and management of projects.
• Excellent relationship, consulting and negotiation skills.
• Close coordination with customers' management local and oversea team.
• Communicating with internal regional team.
• Operating in a both a team and individual contributor environment.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER?.
• With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There's no doubt that you will be compensated for your hard wok and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW.
• We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
• CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Experience:

1 year required

Skills:

Leadership Skill

Job type:

Full-time

• To take orders and make freight and document pick-up arrangements.
• To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
• To review, check and verify air export documents as provided by shippers.
• To strictly follow export-handling procedures as established by the management.
• To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
• To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
• To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers' complaints.
• To handle & achieve company's quality system such as IO, OPS, Training hours, EXCEL.
• To take up additional assignments as required to meet with the Company needs.
• University graduate, preferably with minimum 1 year's relevant experience.
• Be able to work under pressure and in time frame.
• Good communication in English.
• Chinese speaking is preferrable.
• Well-versed in MS Office.
• Additional Information.
• Expeditors offers excellent benefits.
• Paid Vacation, Holiday.
• Group Medical & Life & Accident Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.
• All your information will be kept confidential according to EEO guidelines.

Skills:

Procurement

Job type:

Full-time

• one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development.
• a multi-cultural environment that values diversity and international collaboration.
• more than 100,000 colleagues in 31 countries. which make a lot of opportunity for career growth.
• a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development.
• https://www.valeo.com.

Experience:

3 years required

Skills:

Import / Export, English

Job type:

Full-time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Position Purpose: Provide support to the Maritime Logistics Manager to drive business growth, efficiency, and overall profitability. Deliver exceptional service standards to customers to maximize client satisfaction and retention. Proactively identify and capitalize on sales opportunities to increase top-line revenue for the ML division. Maintain high accuracy and timeliness in handling all import/export shipping documentation and operational p ...

Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Ass ...

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure effective operations.
• Schedule shifts for customer service staffs to ensure appropriate worktime.
• Control overall operations and make statistic report of service use to submit to relevant functions.
• Coordinate with customers and relevant functions internal and external branch to improve standards of service and satisfy customers.
• Control and manage problems and comments to submit to relevant parties to solve, improve, respond to customer queries.
• Control preparation and maintenance of equipment and facilitators in customer service areas to ensure effective use.
• Keep up to date with lists of sales promotion activities in branch to provide accurate information to customers.
• Bachelor's degree in related field.
• Minimum of 1-3 years of responsible experience in related field and 0-3 years of team management.
• Have communication skills, including English skills.
• Have good and tidy personality.
• Be responsible and patient.
• Have problem-solving skill.
• Have service mind and good human relations.
• Skills.
• Additional Information.

Experience:

1 year required

Skills:

Service-Minded, English

Job type:

Full-time

• Bachelor's degree in Logistics or a related field.
• 1-2 years of experience in Customer Service (CS) in a logistics or freight forwarding company.
• Good knowledge of Incoterms.
• Good English speaking and listening skills.
• Good customer service skills and a service-minded attitude.
• Able to work well as part of a team.

Experience:

2 years required

Skills:

Microsoft Office, Meet Deadlines, Data Entry, SAP, English

Job type:

Full-time

• Quotation Management.
• Process quotation requests and prepare accurate, high-quality quotations within the required timeframe.
• Coordinate, prepare, issue, and maintain quotations in accordance with customer requirements and company policies.
• Maintain complete, accurate, and up-to-date quotation records, databases, and supporting documentation to ensure effective document control and traceability.
• Tender & Bid Management.
• Conduct tender searches and coordinate the preparation, compilation, and submission of tender/bid documents, commercial proposals, and pre-qualification documents in compliance with customer requirements and submission deadlines.
• Manage online bidding and e-tendering activities, monitor tender schedules, and follow up on bid submissions.
• Maintain complete, accurate, and up-to-date tender records, filing systems, and related documentation to ensure proper document control and audit readiness.
• Contract Administration.
• Prepare and administer sales contracts, agreements, contract amendments, correspondence, and Power of Attorney (POA) documentation for tender submissions, contract execution, and other business purposes.
• Coordinate contract documentation with internal and external stakeholders to ensure compliance with company requirements.
• Maintain complete, accurate, and up-to-date contract files, records, and databases to ensure effective contract administration and document management.
• Bank Guarantee (BG) Administration.
• Process Bank Guarantee (BG) requests through the KOMGO platform and Deutsche Bank.
• Prepare, coordinate, and submit all supporting documents related to the issuance, amendment, extension, and return of Bank Guarantees.
• Maintain complete, accurate, and up-to-date Bank Guarantee records and documentation for tracking, compliance, and audit purposes.
• Database & Document Control.
• Maintain and update pricing information in SAP (Transaction Code: VK11) to ensure accurate and up-to-date pricing records.
• Maintain and update the vendor pricing database to ensure data accuracy, consistency, and alignment with the FME database.
• Prepare and provide supporting documents as requested by authorized representatives and other relevant stakeholders.
• Maintain complete, accurate, and up-to-date business records, databases, and documentation in accordance with company policies and document control procedures.
• Ensure all documents are properly filed, organized, and readily accessible to support business operations, compliance, and audit requirements.
• Other Responsibilities.
• Perform other duties and responsibilities as assigned.
• Bachelor's degree or equivalent.
• Good command of both written and spoken English.
• Minimum of 2-3 years of experience in quotation and tender administration, preferably within the medical device, healthcare, or pharmaceutical industry.
• Proven experience in managing the end-to-end tendering process, including tender preparation, bid submission, and tender documentation.
• Experience in contract administration, document control, and database management is an advantage.
• Knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is an advantage. Training will be provided for the successful candidate.
• Excellent time management, organizational, and prioritization skills, with the ability to manage multiple tasks, work effectively under pressure, and meet deadlines in a fast-paced environment.
• Proactive, self-motivated, adaptable, detail-oriented, and committed to delivering high-quality work, with the ability to work independently as well as collaboratively within a team.
• Good command of written and spoken English, with effective communication and interpersonal skills.
• Strong organizational, document control, and administrative skills, including quotation management, tender and bid administration, contract administration, record management, and database maintenance.
• Customer-focused with a strong service mindset and the ability to communicate and coordinate effectively with internal and external stakeholders.
• Proficient in Microsoft Office applications, particularly Excel and Word, with strong skills in data entry, document preparation, reporting, and database management.
• Working knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is preferred. Training will be provided.
• Strong attention to detail, with the ability to maintain accurate, complete, and up-to-date records, documentation, and databases while ensuring compliance with company policies and procedures.
• Fresenius Medical Care Ltd. (บริษัท เฟรซีเนียส เมดิคอล แคร์ จำกัด).

Skills:

Customer Relationship Management (CRM)

Job type:

Full-time

• บริหารทีมตรวจรับและส่งมอบให้เป็นไปตามมาตรฐานของบริษัท.
• กำกับดูแลกระบวนการนัดหมาย ตรวจรับบ้าน/ห้องชุดและส่งมอบ ให้เป็นไปตามแผนการโอน.
• กำหนดและควบคุม SLA ตั้งแต่การแจ้ง Defect จนถึงการแก้ไขแล้วเสร็จ.
• ติดตามและประสานงานการแก้ไข Defect ร่วมกับฝ่ายโครงการและฝ่ายก่อสร้าง.
• พัฒนากระบวนการ Customer Journey ตั้งแต่ก่อนตรวจรับ ระหว่างส่งมอบ และหลังการโอน.
• ให้คำปรึกษาและตัดสินใจ ให้กับทีมงานเรื่อง ด้านสินเชื่อ ด้านตรวจรับมอบ ด้านโอนกรรมสิทธิ์ ด้านงานซ่อมในระยะรับประกัน และด้านงานซ่อมหลังหมดประกัน.
• วางแผนพัฒนา และปรับปรุง การรับเรื่องดูแลลูกค้าในช่องทางต่างๆ Call Center, Line OA, Web Chat.
• ปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ การตลาด อสังหาริมทรัพย์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ 5-8 ปีขึ้นไป ในธุรกิจอสังหาริมทรัพย์ โดยเฉพาะด้าน After Sales / Customer Service / CRM.
• มีประสบการณ์บริหารทีมในระดับ Manager หรือ Department Manager อย่างน้อย 3-5 ปีขึ้นไป.
• มีความเข้าใจกระบวนการสินเชื่อบ้าน/คอนโด การโอนกรรมสิทธิ์ และการส่งมอบอสังหาริมทรัพย์.
• มีความเข้าใจกระบวนการ ตรวจรับบ้าน/ห้องชุด การส่งมอบ และการติดตามแก้ไข Defect.

Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Job type:

Full-time

• ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
• ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
• ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
• บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
• ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
• ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
• ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
• รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ..

Job type:

Full-time

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

Experience:

5 years required

Skills:

Risk Management, Recruitment, Tableau, YouTube, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
• This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
• We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
• Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
• Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
• Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
• Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
• Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
• Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
• Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
• Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
• Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
• Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
• Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
• Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
• Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
• Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
• Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
• Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
• Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
• Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
• A background in managing specialized or L2/3 support teams.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
• We welcome applications from.
• Kuala Lumpur & Bangkok locations only.
• Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Management

Job type:

Full-time

Virgin Active Thailand career opportunities: Personal Trainers, Consultants, Instructors, Sales, Reception staff - find your perfect job at Virgin Active.

Job type:

Full-time

• ให้ข้อมูลตามข้อสอบถาม รับเรื่องร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาให้แก่ลูกค้าโดยประสานงานกับหน่วยงานที่เกี่ยวข้องตามที่กำหนดไว้.
• สร้างความพึงพอใจให้แก่ลูกค้าต่อการบริการ.
• ปริญญาตรี ทุกสาขา.
• สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
• มีประสบการณ์ในงานบริการ, ลูกค้าสัมพันธ์ อย่างน้อย 1 ปี.

Job type:

Full-time

• ดูแล ตรวจสอบยอดเงินจากการขายของเอเย่นต์เข้าบัญชีให้ครบถ้วนถูกต้องตามนโยบายการขาย.
• ทำรายงานสรุปยอดขายเอเย่นต์ พร้อมเอกสารประกอบ.
• สรุปรวมใบสำคัญรับ จากการขายเอเย่นต์.
• เรียกรายงาน สเตทเม้นท์ ของทุกธนาคารให้กับทางศูนย์บัญชีระหว่างวัน และ ทุกสิ้นวัน.
• ระหว่างวันตรวจสอบเงินเข้าบัญชีของเอเย่นต์ที่ซื้อสินค้า เพื่อประสานงานกับเจ้าหน้าที่สนับสนุนขายเอเย่นต์เพื่อเปิดเอกสารส่งสินค้าให้กับเอเย่นต์.
• ประสานงานติดต่อธนาคารเอเย่นต์และภายในองค์กร.
• ปริญญาตรี สาขาการเงินหรือสาขาที่เกี่ยวข้อง.
• มีความรู้ในด้านลักษณะการดำเนินธุรกิจของบริษัท มีความเข้าใจในระบบขั้นตอนการทำงาน การวางแผน การวิเคราะห์.
• มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS Office.
• มีทักษะด้านการสื่อสาร.
• มีความรับผิดชอบ มีมนุษยสัมธ์ที่ดี มีความระเอียดรอบคอบ.
• มีความอดทน สามารถทำงานภายใต้ความกดดันได้ดี.
• มีปฎิภาณไหวพริบ แก้ไขสถานการณ์เฉพาะหน้าได้ดี.