Love Sport? Build Your Future with Us!

If you are looking for a career that moves as fast as you do, you’ve come to the right place. Decathlon is a global sports leader covering everything from Production and Supply to Retail. We are rapidly expanding across Thailand and searching for dynamic, reliable, and sports-passionate individuals to join our team.

Job Summary

Develop my local activity on my sports, and Men/Women teammates to keep customers/users satisfied in order to generate omnichannel performance

Job Description

Responsibility 1 : Develop, enrich, and take care of human capital 

• Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team
• Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria
• Contribute to an ambitious store project with my ecosystem to federate my teams
• Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers
• Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations
• Ensure compliance with legal and contractual obligations and the company's code of conduct
• Decide with store director on my team compensation in alignment with internal policy

Responsibility 2 : Build and manage my commercial policy on my priority sports as an intrapreneur

• Analyze customer / user data to optimize their market knowledge and set a quantified ambition
• Select the best product and service offer link to omnichannel and circularity strategies
• Implement the digital in and outstore customer experience
• Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality
• Mobilize my sport communities through my communications and events
• Build my team to have the best sports people at the right place, at the right moment

Responsibility 3 : Manage the “best in class” omnichannel customer experience

• Embody and manage “the best in class” customer relationship through my posture
• Implement the fundamentals of selling, layout, and truck to peg on the field
• Manage the loyalty program in order to optimize the customer data
• Implement action plans thanks to customer feedback
• Implement my department to help the customer find their product autonomously and quickly
• Impulse an offensive commercial dynamism

Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business)

• Build an ambitious annual business trajectory and define a team trajectory
• Analyze my performances and manage the reliability of the forecasts
• Formalize the gaps between “realized” performance and “forecast” performance
• Schedule the good hours at the right time
• Manage and formalize action plans on my People / Planet / Business levers and my PNL
• Ensure the in-store stock accuracy and availability while optimising stock lifetime

Responsibility 5 : Guarantee daily safety and organization of the store (Duty management)

• Ensure safety of people and security of goods on a daily basis
• Guarantee my knowledge of all technical systems and equipment within the store
• Take in charge the daily business and service activity

Requirements

People & Culture Leadership

• Lead and manage a team with care, fairness, and accountability
• Recruit and grow team members based on their potential and role fit
• Apply company values in daily decisions and people development

Commercial & Market Knowledge

• Understand and apply store commercial policy based on sport or product category
• Adjust local store offer to fit market needs and customer expectations
• Organize and manage store layout to improve customer experience and sales

Operational Excellence

• Oversee daily store operations and act as Duty Manager when needed
• Maintain a safe and secure store environment
• Handle customer relationships and feedback professionally

Performance & Sustainability Management

• Monitor and drive department sales based on clear goals
• Plan and manage working hours to match business activity
• Manage stock levels efficiently and integrate sustainability into daily actions

What Makes You a Great Fit

• Goal-oriented mindset with clear planning and follow-up
• Strong collaboration and teamwork across different roles and functions
• Well-organized and able to manage time and priorities effectively
• Open to change and adaptable in a fast-moving retail environment
• Eager to learn and grow continuously
• Able to stay objective and make fair decisions
• Confident in giving and receiving feedback to help others improve
• Emotionally intelligent and able to build strong, respectful relationships

Decathlonian Benefits

• Be a shareholder, with an exclusive annual option to invest in Decathlon’s Shares.
• Provident fund.
• Competitive salary.
• Group insurance includes life, health, and dental insurance.
• Performance bonus.
• Employee discount.
• A learning environment where you can dive deep and make an impact.
• Wide range of career opportunities locally and globally.