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Skills:
Risk Management, Compliance, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Being a Business Partner to manage end to end Supply Chain with various stakeholders such as Commercials, Demand Hub, Supply Hub, Logistics Control Center, Import Control Tower, Customs Broker and Distributor to ensure stock availability and supply continuity to serve customers and patients in Thailand.
- Management of Customer Service, order processing, on-time-in-full delivery through distributor.
- Management of warehouse and distribution through distributor.
- Management of Inventory/ SLOB, write off and provisions.
- Management of inbound shipments, customs clearance and importation process through Import Control Tower and Customs Broker.
- Management of new product launch, pack change and local repacking.
- Management of P&L and savings.
- Oversight Third Party Logistics Services Providers and performance management.
- Risk management.
- Management of safety, quality, and compliance.
- Work with cross functions in Local, Regional, and external parties to deliver performance and services.
- Project Management.
- Continuous improvement i.e. portfolio/inventory optimization, cost efficiency, waste reduction, digitalization, automation and Gen AI.
- Why You?
- This role is based on-site in Thailand with a hybrid working arrangement available after probation, subject to business needs. You will join a supportive team that values learning and personal development. You will have clear chances to grow into broader supply chain, operations or commercial roles.
- Basic Qualification.
- Minimum Bachelor s Degree in related field of study.
- 8 years and above experiences in Supply Chain Management roles.
- Experienced / excellent knowledge in end to end Supply Chain Management (i.e. demand forecasting, supply planning, logistics and import, warehouse & distribution, customer services etc.).
- Experienced in managing and oversight Third Party Logistics Providers and Performance Management.
- Excellent communication in English.
- Excellent interpersonal skills.
- Strong data literacy and analytics.
- Strategic thinking.
- Problem solving, exception management.
- Stakeholder and people management.
- Continuous improvement mindset.
- Transformation with digitalization, process automation, robotics and Gen AI.
- Preferred Qualification
- If you have the following characteristics, it would be a plusExperience working in the healthcare, pharmaceutical, or fast-moving consumer goods sectors.
- Knowledge of warehouse management systems and transport management systems.
- Experience with continuous improvement methods such as Lean or Six Sigma.
- Formal supply chain or logistics certification.
- Familiarity with import/export regulations and customs processes in Thailand.
- Track record of delivering projects that improved service levels or reduced costs.
- What success looks likeHigh on-time-in-full delivery rates and low order error rates.
- Positive customer feedback and strong internal stakeholder relationships.
- A motivated, well-trained customer service team achieving clear KPIs.
- Reduced logistics costs through improved processes and partner management.
- How to apply
- If this role speaks to you, please submit your CV and a short cover letter explaining how your experience matches the role. We are excited to hear how you can contribute to our mission and grow with us.
- Why GSK?.
- Uniting science, technology and talent to get ahead of disease together.
- GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
- People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
- We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
- Important notice to Employment businesses/ Agencies.
- GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Skills:
Finance, Accounting, Docker
Job type:
Full-time
Salary:
negotiable
- ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการด้าน IT Service Management.
- บริหารจัดการเหตุการณ์สำคัญ (Major Incident) พร้อมประสานงานกับทีมที่เกี่ยวข้องเพื่อแก้ไขอย่างรวดเร็ว.
- ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
- ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
- บริหารจัดการกระบวนการด้าน IT Service Management (Incident, Problem, SLA).
- ประสานงานร่วมกับทีมต่าง ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
- วิเคราะห์ปัญหาเชิงลึก (Root Cause), จัดทำรายงานประสิทธิภาพการให้บริการ และเสนอแนวทางพัฒนาให้ผู้บังคับบัญชาและกลุ่มธุรกิจที่ได้รับมอบหมาย.
- ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ด้าน IT Service Management อย่างน้อย 5 ปี.
- ใช้งานเครื่องมือ ITSM เช่น ServiceNow, Jira Service Management, BMC Remedy, FreshService, SolarWinds Service หรือเทียบเท่า.
- เข้าใจพื้นฐานระบบที่เกี่ยวข้องกับกระบวนการธุรกิจ เช่น Finance, Accounting, Sales, Logistics.
- มีความรู้ด้าน IT Infrastructure (System / Network / VM / Docker / DevOps - พื้นฐาน).
- มีทักษะวิเคราะห์ปัญหา Hardware / Software / Network.
- มีทักษะสื่อสารภาษาอังกฤษ ประสานงาน และทำงานเป็นทีม.
- มองภาพรวมธุรกิจได้ดี กระตือรือร้นและพร้อมเรียนรู้สิ่งใหม่ ๆ.
- Contact Information:-.
- K. Sawarin.
- Office of Human Capital.
- DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
- MRT QSNCC Station Exit 1.
Skills:
Microsoft Office
Job type:
Full-time
Salary:
negotiable
- มีประสบการณ์ระดับผู้จัดการภาคในธุรกิจ ค้าปลีก ร้านอาหาร ปั๊มน้ำมัน หรือธุรกิจที่เกี่ยวข้อง 5 ปีขึ้นไป.
- จบการศึกษาระดับปริญญาตรีขึ้นไป.
- มีความรู้ด้านกระบวนการปฏิบัติงาน.
- มีความรู้ในการบริหารงานขาย.
- มีทักษะในการบริหารความสัมพันธ์ลูกค้า.
- มีทักษะการเจรจาต่อรอง โน้มน้าว.
- มีทักษะการสื่อสารและประสานงาน.
- มีทักษะในการแก้ไขปัญหาและตัดสินใจ.
- มีทักษะในการคิดวิเคราะห์.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.
- มีใบขับขี่และมีรถยนต์สำหรับใช้ปฏิบัติงาน.
- PTG Energy Public Company Limited.
- 90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,.
- www.ptgenergy.co.th.
Job type:
Full-time
Salary:
฿16,000 - ฿22,000, negotiable
- ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
- ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
- ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
- ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
- โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
- ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Experience:
1 year required
Skills:
Able to work as a shift, Good Communication Skills, Service-Minded, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿22,000, commission paid with salary
- สถานที่ทำงาน: ลาดพร้าว 87 แยก 25.
- เงินเดือน: 18,000 - 22,000 (ขึ้นกับประสบการณ์และความสามารถ).
- ภาษา: ภาษาไทย (ฟัง พูด อ่าน เขียน ได้คล่อง), ภาษาอังกฤษ (ฟัง พูด อ่าน เขียน ได้เบื้องต้น).
- เวลาทำงาน: ช่วงเรียนรู้งาน วันจันทร์-เสาร์ 09.00 - 18.00 น., ช่วงเข้ากะ กะละ 12 ชั่วโมง 4 วัน/สัปดาห์.
- ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
- Support 80% / Follow-up & Upsell 20%.
- ความรับผิดชอบหลัก (Key Responsibilities).
- Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
- Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
- Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
- CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
- Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
- Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
- Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
- Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
- Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
- Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
- Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
- Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
- Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
- หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
- Education: ปริญญาตรีทุกสาขา.
- ประกันสังคม.
- โบนัสประจำปี (ตามผลประกอบการบริษัท).
- งานเลี้ยงสังสรรค์ประจำปี.
- ค่ากะ.
- Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
- Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).
Experience:
No experience required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿25,000, negotiable
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions.
- Working Tuesday till Sunday 9:30 - 18:00 ( Six Days).
- Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
- Ability to manage multiple events simultaneously while maintaining high-quality standards.
- Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
- Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
- Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
- Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- 500 Baht per events organizing.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Sunday.
- Website TB: https://teambuildingbkk.com/.
- Website BKK French Touch: https://bkkfrenchtouch.com/party-planner-in-thailand/.
- Website CSR: https://bangkokcsrteambuilding.com/.
- Website Amazing Adventure: https://www.amazingadventurebangkok.com/.
- BKK French Touch Co., Ltd.
- 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
- Khlong Tan, Khlong Toei, Bangkok 10110.
- Location: https://share.google/EFPeBtV9ssfZ90d9B.
Job type:
Full-time
Salary:
negotiable
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Room Service Manager.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
- Keep up with the latest product trends and create seasonal and new guest room amenity program.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
- Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
- Train order takers in proper selling and telephone techniques.
- Ensure all private bars are stocked and controlled properly.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
฿20,000 - ฿30,000
- Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
- Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
- Follow up on orders and keep customers informed about cargo movement.
- Handle all relevant export documents.
- Create job files and issue reconciliation sheets.
- Take responsibility for problem-solving, following up on requests and addressing customer issues.
- Ensure the quality and accuracy of work to meet company standards and objectives.
- Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
- Perform additional duties as assigned by the Manager.
- Diploma or bachelor s degree or higher in any fields.
- 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export.
- Preferably with working experience and knowledge in Multinational logistics.
- Pleasant personality, Service-orient minded and Self-motivated.
- Proficient in MS-office (Excel, Word, and Power Point).
- Good command both speaking & writing in English..
Skills:
Legal, Safety Management, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Primary point of contact for individual emergency calls from the GP&S SOC for the APAC region.
- Some of these calls will need to be handled exclusively by GP&S and others may need additional support teams to assist, such as Employee Relations.
- Primary escalation path for relevant incidents raised through our partners, such as Employee Relations, Human Resources, or Workplace.
- Develop training plans for GP&S and Accenture partners to ensure collective readiness and clear lines of responsibility when handling relevant crises.
- Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the APAC region.
- Develop and maintain strategic relationships across Employee Relations, Legal, HR, Workplace, IT, Travel, etc.
- Maintain accurate reporting records to track trends and identify which incidents may require additional support/resources.
- Work directly with GP&S s Regional Protective Services Managers to ensure they are informed and properly supported for employee crises taking place in their respective regions, especially those that could have broader impact on our facilities security posture.
- Ensure GP&S s guidance and response actions are aligned with Accenture s Policies.
- Bachelor s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or relevant field.
- Minimum of 10 years experience working in emergency response/crisis management, and at least 5 years of working with behavioral threat assessment and management.
- Minimum of 3 years experience working directly with corporate support functions such as Human Resources, Legal, Workplace, etc.
- Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Preferred Skills.
- Excellent organization, analytical, and communication skills.
- Calm under pressure and ability to provide clear guidance and direction during stressful situations.
- Rapport and influence building skills.
- Stake Holders management and relationship building.
- Excellent customer service.
- Ability to learn quickly and to multitask; be adaptable and flexible.
- Ability to adhere to timelines and deadlines with effective time management skills.
- Must be able to work with and protect highly confidential information.
- Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
- Ability to analyze operational data and summarize for leadership to make informed decisions.
- Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
- Language skills preferred.
- APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
- Other requirements: Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required. Ability to travel 25% of the time. You will also have opportunities to hone your functional skills and expertise in an area of specialization.
- We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Experience:
1 year required
Skills:
Laboratory equipment calibration, English
Job type:
Full-time
Salary:
฿30,000 - ฿35,000
- procedures.
- Prepare samples, reagents, and solutions according to established protocols.
- Interpret, analyze, and accurately report test results in a timely manner.
- Ensure compliance with laboratory safety standards, quality systems, and regulatory
- Maintain laboratory equipment, perform basic troubleshooting, and coordinate calibration or
- maintenance as needed.
- Document test methods, results, and project activities clearly and accurately.
- Support product development, process improvement, or customer-specific testing activities.
- Participate in project work, managing assigned tasks and timelines.
- Identify analytical issues and contribute to root-cause analysis and problem-solving efforts.
- Collaborate with internal teams to address technical challenges and improve laboratory
- efficiency.
- Provide data MSDS and D&I of products for sale staff e.g. Update MSDS and D&I.
- and prepare to Thai version.
- Work with Department of Industrial works for Hazardous Materials License.
- Procedure of test methods and provide instruction where needed.
- Procedure of technical service works and provide instruction where needed.
- 5S and prepare documents for ISO/9001 system.
- Make sales and service calls with District Sales Managers and Distributors as needed.
- Participates in the evaluation of new chemicals and qualifying lab equipment or test
- apparatus.
Experience:
No experience required
Job type:
Full-time
Salary:
฿25,000 - ฿35,000
- Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team.
- Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria.
- Contribute to an ambitious store project with my ecosystem to federate my teams.
- Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers.
- Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations.
- Ensure compliance with legal and contractual obligations and the company's code of conduct.
- Decide with store director on my team compensation in alignment with internal policy.
- Responsibility 2: Build and manage my commercial policy on my priority sports as an intrapreneur.
- Analyze customer / user data to optimize their market knowledge and set a quantified ambition.
- Select the best product and service offer link to omnichannel and circularity strategies.
- Implement the digital in and outstore customer experience.
- Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality.
- Mobilize my sport communities through my communications and events.
- Build my team to have the best sports people at the right place, at the right moment.
- Responsibility 3: Manage the best in class omnichannel customer experience.
- Embody and manage the best in class customer relationship through my posture.
- Implement the fundamentals of selling, layout, and truck to peg on the field.
- Manage the loyalty program in order to optimize the customer data.
- Implement action plans thanks to customer feedback.
- Implement my department to help the customer find their product autonomously and quickly.
- Impulse an offensive commercial dynamism.
- Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business).
- Build an ambitious annual business trajectory and define a team trajectory.
- Analyze my performances and manage the reliability of the forecasts.
- Formalize the gaps between realized performance and forecast performance.
- Schedule the good hours at the right time.
- Manage and formalize action plans on my People / Planet / Business levers and my PNL.
- Ensure the in-store stock accuracy and availability while optimising stock lifetime.
- Responsibility 5: Guarantee daily safety and organization of the store (Duty management).
- Ensure safety of people and security of goods on a daily basis.
- Guarantee my knowledge of all technical systems and equipment within the store.
- Take in charge the daily business and service activity.
- People & Culture Leadership.
- Lead and manage a team with care, fairness, and accountability.
- Recruit and grow team members based on their potential and role fit.
- Apply company values in daily decisions and people development.
- Commercial & Market Knowledge.
- Understand and apply store commercial policy based on sport or product category.
- Adjust local store offer to fit market needs and customer expectations.
- Organize and manage store layout to improve customer experience and sales.
- Operational Excellence.
- Oversee daily store operations and act as Duty Manager when needed.
- Maintain a safe and secure store environment.
- Handle customer relationships and feedback professionally.
- Performance & Sustainability Management.
- Monitor and drive department sales based on clear goals.
- Plan and manage working hours to match business activity.
- Manage stock levels efficiently and integrate sustainability into daily actions.
- What Makes You a Great Fit.
- Goal-oriented mindset with clear planning and follow-up.
- Strong collaboration and teamwork across different roles and functions.
- Well-organized and able to manage time and priorities effectively.
- Open to change and adaptable in a fast-moving retail environment.
- Eager to learn and grow continuously.
- Able to stay objective and make fair decisions.
- Confident in giving and receiving feedback to help others improve.
- Emotionally intelligent and able to build strong, respectful relationships.
- Decathlonian Benefits.
- Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
- Provident fund.
- Competitive salary.
- Group insurance includes life, health, and dental insurance.
- Performance bonus.
- Employee discount.
- A learning environment where you can dive deep and make an impact.
- Wide range of career opportunities locally and globally.
Experience:
5 years required
Skills:
GIS, Research, English, Thai
Job type:
Full-time
Salary:
negotiable
- RIMES was formally established on 30 April 2009 and registered with the United Nations on 1 July 2009. It operates from its regional early warning center located at the Asian Institute of Technology (AIT) campus in Pathumthani, Thailand..
- Position Description: The Hydrologist involves developing and operationalizing impact forecasting tools by using advancing scientific methodologies and co-production of services with clients, and supporting capacity building among stakeholders and will provide technical expertise for impact forecasting (IBF) for hydrological extreme e ...
- The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
- Master s or higher degree in Hydrology, Water Resources Engineering, or related field is essential.
- Bachelor s degree level certificates / certified training courses in atmospheric science, disaster management, agriculture and other related fields is desirable.
- Knowledge Skills and Abilities:.
- Demonstrated ability to integrate hydro-meteorological forecasts into impact flood and droughts risks.
- Skilled in using GIS and remote sensing data for hydrological risk mapping.
- Demonstrated knowledge of flood hydrodynamic model, flood and drought hazard forecast products and vulnerability data analysis.
- Demonstrated knowledge in Python, R, or similar programming tools used for meteorological analysis, calculation, and visualization (including SPI, SPEI, NDVI, VCI, rainfall deviation, and soil moisture anomalies).
- Experience in working with WMO-compliant forecasting systems and climate service frameworks is highly desirable.
- Excellent communication and stakeholder coordination skills, with prior work in multi-agency or international contexts.
- Demonstrated ability to manage and deliver results under tight timelines.
- Application of ML models (regression, classification, clustering) for drought forecasting is highly desirable.
- Proficiency in technical documentation and user training..
- Minimum of 5 years of experience in hydrological modelling and flood forecasting.
- At least 3 years of experience in operational flood forecasting.
- Proven track record in analyzing meteorological and hydrological patterns, designing forecasting systems, and integrating multi-disciplinary datasets.
- Proven experience with operational flood models (e.g., HEC-RAS, MIKE 11, Delft-FEWS, LISFLOOD).
- Experience in multi-stakeholder projects and facilitating capacity-building programs..
- Personal Qualities.
- Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
- Self-driven and capable of working independently while maintaining accountability and initiative.
- Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
- Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
- Professional, respectful, and proactive in both independent and team-based work settings..
- Major Duties and Responsibilities.
- Impact based forecasting.
- Collaborate with meteorologists to ensure seamless coupling between weather and hydrological forecasts of extreme hydrological events -Floods /Droughts.
- Downscale and customize hydrological forecasts to specific locations of interest.
- Analyze and interpret high-resolution hydrological forecast products in probabilistic terms for hazard forecasting.
- Conduct analyses of hydrological patterns and their historical impacts.
- Collaborate with meteorological/climatological AI/ML experts, GIS analysts, and disaster risk professionals for model fusion and automation.
- Integrate hazard (probabilistic) forecast data with geospatial datasets on population, infrastructure, historical damage, and socio-economic vulnerability to assess likely impacts and transform into impact forecast data/impact matrices.
- Produce urban-level risk and vulnerability maps..
- Early Warning.
- Rapid onset hydrological hazards ( Flood /Flash floods ).
- Integrate remote sensing, ground-based, and model data for comprehensive flood situation monitoring.
- Co-design and implement sector-specific early warning protocols for National/ State disaster management agencies.
- Set up alerts and thresholds for flood /flash flood early warning dissemination using automated systems.
- Generate daily / weekly flood situation reports and dashboards.
- Assist Scenario Based Emergency Response Planning for flood / flash flood events..
- Slow onset hydrological hazard ( Drought ).
- track and assess drought conditions using multiple indicators (SPI, NDVI, rainfall anomalies, reservoir status, soil moisture, etc.).
- Integrate remote sensing, ground-based, and model data for comprehensive drought situation monitoring.
- Generate weekly /monthly drought situation reports and dashboards.
- Set up alerts and thresholds for early warning dissemination using automated systems.
- Assist Scenario Based Emergency Response Planning for flood / flash flood events..
- Contingency Planning & Risk Mitigation.
- Develop and update district-wise drought/flood contingency plans in collaboration with line departments.
- Identify vulnerable regions, sectors particularly agriculture/ urban /industrial zones, and communities at risk.
- Recommend flood / drought mitigation and adaptation measures based on data trends and risk profiles.
- Preparation of Comprehensive Flood Mitigation Plans with River Basin Approach..
- Data Automation & Visualization.
- Automate the ingestion and processing of meteorological, hydrological, and agricultural datasets.
- Build region-wise interactive maps and graphs to visualize drought/flood severity and trends..
- PDNA and Impact Assessments.
- Support Post-Disaster Needs Assessments (PDNA) for drought/flood events.
- Contribute to loss estimation, sectoral damage analysis, and recovery planning.
- Collaborate with field officers to validate ground reports and align with national/international PDNA frameworks..
- Capacity Building and Stakeholder Engagement, and Reporting.
- Facilitate training programs for user and stakeholders, focusing on RIMES forecasting tools.
- Prepare and implement training programs to enhance team capacity and submit training outcome reports.
- Prepare technical reports, progress updates, and outreach materials for stakeholder.
- Maintain comprehensive project documentation, including strategies, milestones, and outcomes.
- Capacity-building workshop materials and training reports..
- Other Responsibilities.
- Utilize domain knowledge to assist in system implementation plans and decision support system (DSS) development.
- Assist 24/7 operational readiness for client early warning systems, with backup support from RIMES Headquarters.
- Undertake additional tasks as assigned by the Immediate Supervisor or HR Manager based on recommendation from RIMES technical team members and organizational needs.
- The above responsibilities are illustrative and not exhaustive. Undertake any other relevant tasks that could be needed from time to time.
Experience:
7 years required
Job type:
Full-time
Salary:
negotiable
- Role and Responsibilities.
- Manage the development, updates, feature enhancement, and content strategy and drives performance of the website(s) and mobile app ( iOS / Android ). Ensure all digital platforms are responsive, user-friendly, fast-loading, and SEO / ASO-optimized.
- Drive marketing campaign & collaborate with designers, marketers, RHQ developers to implement new features and functionality via campaign publishing.
- Conduct regular QA testing, troubleshooting, and bug fixing.
- Manage 3rd-party integrations, plugins, APIs, GTM, Floodlight and tools.
- Proficiency in HTML, CSS, JavaScript, and app development frameworks.
- Quality Assurance, the shop app features, functionalities and content accuracy.
- Schedule projects, resources and reports.
- Collaborates with cross-functional with the development of the shop app in both the regional and local.
- Skills and Qualifications.
- Bachelor in marketing, business administration or related fields. 5 to 7 years of experience in eCommerce app operation, marketing, and service planning.
- Experience in customer experience, user experience enhancement projects.
- Exceptional interpersonal skill and teamwork.
- Strategic planning.
- Goal Orientation.
- Fluent in English communication.
- Innovation & Creativity.
Experience:
3 years required
Skills:
Land Surveying, GIS, Python, English, Thai
Job type:
Full-time
Salary:
negotiable
- The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
- Master s or higher degree in Atmospheric Science, Meteorology, Oceanic Science, Environmental Science, or similar disciplines..
- Demonstrated expertise in dynamic model or AI/ML-based predictive modeling tools and platforms, and geospatial analysis tools including NWP, GG-Earth engine, GIS software (ArcGIS, QGIS).
- Strong knowledge of disaster risk modeling, including integration of forecast products with hazard, exposure, and vulnerability data to support impact-based decision-making.
- Proficiency in programming languages and tools such as Python, R, or similar platforms used for meteorological data analysis, automation, and visualization.
- Experience with WMO-compliant forecasting systems and working knowledge of climate service frameworks is highly desirable.
- Excellent communication and coordination skills, with proven experience engaging diverse stakeholders across multi-agency, regional, or international contexts.
- Demonstrated ability to manage tasks and deliver results under tight timelines, with a solution-oriented and collaborative work ethic.
- Minimum of 3 years of relevant experience in meteorology, hydrology, disaster risk modeling, or related fields. Demonstrated expertise in numerical weather prediction (NWP) models, ensemble forecasting, and now casting techniques.
- At least 2 years of hands-on experience in operational forecasting, with preference for work involving multi-hazard early warning systems (MHEWS).
- Proven track record in analyzing meteorological and hydrological patterns, designing impact-based forecasting systems, and integrating multi-disciplinary datasets to support decision-making.
- Experience in managing multi-stakeholder projects and facilitating training or capacity-building programs, particularly in collaboration with government agencies, research institutions, and community-based organizations.
- Personal Qualities.
- Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
- Self-driven and capable of working independently while maintaining accountability and initiative.
- Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
- Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
- Professional, respectful, and proactive in both independent and team-based work settings..
- Major Duties and Responsibilities.
- Core Technical Functions.
- Downscale and customize meteorological and climate forecasts to specific geographic locations of interest.
- Analyze and interpret high-resolution weather and climate forecast products in probabilistic terms (e.g., IMD, INCOIS, NCMRWF, ECMWF, WRF,etc), with a focus on high-impact extreme events such as cyclones, storm surges, tsunamis, floods (urban & riverine), extreme rainfall, lightning and heatwaves.
- Integrate forecast uncertainty, risk, and consequence factors to transform meteorological data into actionable hazard forecasts.
- Collaborate with AI/ML experts, GIS analysts, and disaster risk professionals for model integration, automation, and performance enhancement.
- Co-design and validate disaster risk models in collaboration with the RIMES IT team to improve model accuracy and operational reliability.
- Co-design and implement sector-specific early warning protocols for national and state disaster management authorities.
- Support the development of decision-support tools and interactive dashboards for communicating forecast-based risk insights to emergency planners and end-users.
- Deliver capacity-building workshops and training programs to strengthen the technical skills of national meteorological and disaster risk management institutions on IBF methodologies.
- Contribute to the preparation of localized impact outlooks and early warning bulletins and develop the sector-specific hazard risk maps and forecast-based early warning templates.
- Contribute to the generation of impact forecast bulletins and the development of technical documentation, including SOPs and IBF guidance notes for disaster management stakeholders..
- Capacity Building and Stakeholder Engagement and Documentation.
- Facilitate training programs for internal teams and external stakeholders, covering RIMES policies, operational procedures, and the use of forecasting tools and systems.
- Lead training and implementation of IBF models for IT and disaster management teams.
- Prepare comprehensive technical reports, progress updates, and outreach materials for stakeholders, including senior officials and executives.
- Maintain detailed project documentation including strategies, workflows, milestones, outcomes, and impact assessments.
- Prepare and maintain Standard Operating Procedures (SOPs) for project-based services and ensure continuity of critical operations, including data management, forecasting workflows, system maintenance, and other essential functions. These SOPs will serve as reference documents to standardize practices, minimize disruptions, and ensure accountability across all activities.
- Compile capacity-building workshop content, training materials, and post-event reports..
- Other Responsibilities.
- Provide technical inputs to support system implementation and development of decision-support systems (DSS) for early warning and risk reduction.
- Support operational readiness for client early warning systems, including participation in 24/7 support rotations, with backup from RIMES Headquarters.
- Undertake additional responsibilities as assigned by the immediate supervisor or HR manager, based on organizational needs and recommendations from RIMES technical teams.
- Perform any other tasks relevant to the role as may be required from time to time.
Experience:
2 years required
Skills:
Sales, Google Ads, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in performance marketing, digital advertising, consultative sales, digital media sales, business development, online media environment or a digital marketing role.
- Ability to communicate in Thai and English fluently to support client relationship management in this region.
- Experience with Google Ads, managing advertising, and media campaigns, or similar digital advertising campaigns and platforms.
- Experience working with data to identify trends and performance insights.
- Experience troubleshooting products and services.
- Experience managing multiple priorities, projects, and stakeholders.
- Ability to deliver results in a fluid environment and build trust with partners to achieve business goals.
- Excellent client-service, relationship building, organizational, problem-solving, and influencing skills.
- Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
- As an Agency Performance Solutions Lead, you will be a catalyst for AI-enabled performance excellence across our South East Asias (SEAS) agency partners, bridging the gap between the strategy and execution.
- In this role, you support the integrated enablement programmes to build agency partner capabilities and fuel durable performance ads business growth and product adoption across agency-managed accounts.
- You will drive alignment on the allocation of the strategic resources for these agencies, to power the growth enablement initiatives, collaborating with client strategists, product specialists, agency and partners leads to deliver mutual business growth to our agencies, their customers, and to Google.
- Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Deliver against ambitious quarterly business and product growth objectives; by driving performance product adoption and business growth across our agency partners in SEA.
- Design and deliver the enablement and activation programmes aligned to our performance product priorities and partner with agencies to build advocacy via joint Thought Leadership initiatives.
- Serve as the primary point of contact for Agencies on performance solutions. Educate relevant stakeholders, building relationships using subject matter expertise to drive Agency and end-customer business objectives.
- Act as the internal bridge between cross-functional teams to build future-forward enablement programmes, solutions and lighthouse work with Agencies.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Skills:
Sales, Instrument, Negotiation
Job type:
Full-time
Salary:
negotiable
- Responsible for sales in Medical Devices division (Products: X-ray, Ultrasound)..
- Plan and arrange the customer visit report as well as to present new product s information to customer.
- Ensure fulfillment of sales and other objectives by means of implementation.
- Achieve target set out increase market share & sales, through acquisition and retention of customers.
- Build product propositions with existing customers and identify new business opportunities.
- Provide technical advisory to customer and be able to solve basic technical problems.
- Explore opportunity and get voice of market/customer for new product development.
- Establish and continuously improve product & market knowledge, so as to be more efficient.
- Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
- Bachelor s Degree in Radiology, Industrial Physics and Medical Instrument, Biomedical Engineering, Science or any related field.
- Having experience in Medical Devices (X-Ray Ultrasound CT, Surgical Instrument, Medical Simulation, Others).
- Good technical, Sales, Marketing and Negotiation skills.
- Team player, fast learner and result oriented.
- Able to work under pressure.
- Decision making & problem solving skills.
- Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
Skills:
GIS, Industry trends, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Serve as the main point of contact for assigned high-touch customers, managing relationships from onboarding through ongoing engagement.
- Build and maintain strong, long-term relationships with top management and middle managers in customer organizations. Understand power maps and decision makin process in customer organization.
- Understands customer strategy and how DG solutions (SCADA, ADMS, DERMS, GIS) can help in reaching these goals.
- Develop and implement customized onboarding plans tailored to individual customer needs.
- Create and manage customer success plans that align with the customer s business goals and desired outcomes.
- Prepare both standard and custom documentation to support onboarding and ongoing engagement.
- Lead weekly and daily communication touchpoints with customers to provide updates, resolve issues, and offer strategic advice.
- Collaborate closely with the Operatios team for seamless handoffs in last phase of project delivery.
- Collaborate closely with the Sales team for seamless handoffs and cooperative customer management.
- Organize quarterly business reviews (QBRs) and take part in annual SteerCo meetings to discuss performance, progress, and future goals.
- Monitor customer health, proactively address challenges, and drive customer retention and growth through tailored engagement strategies.
- Promote advocacy programs, webinars, and external presentations, positioning the customer as a success story for internal and external audiences.
- Collaborate with product teams to provide input on the roadmap based on customer feedback and requirements.
- Prepare and deliver quarterly business reviews (QBRs) for high-touch customers, focusing on performance metrics, business value, and strategic alignment.
- Generate custom pricing proposals when necessary and assist in contract renewals.
- Work intensively with Sales and Support teams to ensure a coordinated approach to customer management.
- Drive internal and external success stories, including developing 3 internal and 1 external story per customer annually.
- Engage customers in advocacy programs, helping them to present their success stories at user conferences and other industry events.
- Lead webinars with product owners and advocates to showcase customer successes and product enhancements benefits to Customers.
- Accelerate time to value by guiding customers through their maturity journey and upselling digital and advisory services.
- Coordinte with Partner, if Partner is engaged in project delivery and/or L1 support.
- Maximize the return on investment from our software and services.
- Continuous Service Improvement, benefit from ongoing enhancements based on customer feedback and industry trends.
- Build a long-term, collaborative relationship with our team dedicated to their success.
- Participating in the tendering process during acquisition of new High-touch customers, by providing answers to customer s requests, participating in tendering calls with customers, and closely collaborating with Tendering, Sales and Support during the whole process.
- What skills and capabilities will make you successful?Customer Relationship Management (CRM).
- Digital Grid Software Expertise (ADMS, OMS, GIS).
- Stakeholder Management & Strategic Communication.
- Cross-functional Team Collaboration.
- Tendering & Commercial Proposal Development.
- Customer Success Planning & Performance Monitoring.
- Customer Advocacy & Success Story Enablement.
- What qualifications will make you successful for this role? Education: Bachelor s/Master s degree in Power Engineering, or related field.
- Proven experience in a customer-facing role within the software industry, with a focus on customer success, stakeholder management, account management, or similar functions.
- Good understanding of Power Distribution Utilities' business, their processes and regulatory compliance principles is a significant advantage.
- Understanding of ADMS/OMS/GIS software and its integration within utility landscape.
- Strong understanding of software products for utilities and the ability to communicate technical concepts effectively to non-technical stakeholders.
- Excellent communication, interpersonal and negotiation skills.
- Ability to thrive in a fast-paced, dynamic environment and drive initiatives independently.
- Familiarity with customer success platforms and tools is a plus.
- Support up to 10% international travel yearly.
- Professional Proficiency in both written and spoken English is mandatory. Thai language proficiency is a plus.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 36 billion global revenue
- 13% organic growth
- 150 000+ employees in 100+ countries
- 1 on the Global 100 World s most sustainable corporations.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Skills:
SAP, Negotiation
Job type:
Full-time
Salary:
negotiable
- CSM has overall responsibility for the management of strategic cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers.
- CSM is accountable to create and maintain a comprehensive view of assigned accounts through proactive account planning, and alignment of customers business strategies to product, solution and partner road mapping.
- The CSM will leverage system-based usage data, surveys and all other forms of feedba ...
- Develops trust and deep relationship with customer stakeholders, account key decision makers and executive sponsors by establishing regular cadence of interactions.
- Advocates for and becomes the Voice of the Customer within SAP; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
- The CSM will be managing accounts with complex systems, stakeholder networks and higher ranges of Total Managed Contract values.
- The CSM maintains a close working relationship with other colleagues and customer facing personnel necessary to support assigned accounts (e.g. IAE, GAD, LoB Sales Specialist, Services, Support, Solution Management, Product Management, Deals Desk and our ecosystem partners).
- Value Management Drives customer references; pushes for reference stories across accounts.
- Establishes success metrics agreed with the customer, tracks and addresses reference blockers for each account.
- Manages the renewal processes through qualification, needs analysis, commercial negotiation and close.
- Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth.
- Drives opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth opportunities.
- Customer Adoption CSM drives the usage and consumption of the customer, and need to strategize on actions to improve & increase cACV in the customer journey.
- Proactively engages customers to ensure they get maximum value from SAP solutions; facilitates customer engagement and adoption by utilizing workshops, best practices, webinars, thought leadership, etc.
- CSM is accountable for engagement with the customer, account team and other commercial stakeholders.
- CSM will communicate customer life cycle status, common risks & issues, insights on usage and retention challenges.
- CSM manages the renewal cycle for their customers in tight collaboration with relevant internal stakeholders, effective positioning of the specific Line of Business value proposition to leverage adoption of our solutions and services necessary to support the customer.
- Facilitates quarterly Account Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
- Requisition ID: 447019 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Malaysia.
Skills:
Automation, Salesforce, Vietnamese
Job type:
Full-time
Salary:
negotiable
- Fluent Vietnamese Language Skills Mandatory.
- Based in Bangkok - Open to relocation.
- Role Summary.
- The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
- Customer Accountability and Value Alignment.
- Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
- Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
- Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
- Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
- Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
- Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
- Strategic Advisory and Stakeholder Management.
- Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
- Act as a trusted advisor by gaining trust through mutual goals, understanding the customer s business model, and applying proven solutions to their problems.
- Solidify partnership commitments and drive innovation aligned with customers' business challenges.
- Increase customer engagement with products and services and identify major political barriers to customer success.
- Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
- Technical Health, Adoption, and Risk Management.
- AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
- Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
- AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
- Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
- Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
- Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
- Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
- Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
- Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
- Vietnamese Language skills mandatory.
- Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields.
- Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
- Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer s business.
- Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
- Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development.
- Working knowledge of core Sales Cloud features: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards.
- Understanding of sales processes (lead-to-cash, opportunity management, pipeline management).
- Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes).
- Ability to demonstrate Lightning Sales Console and mobile app.
- Knowledge of common sales use cases (territory management, lead assignment, opportunity stages).
- Salesforce Certified Administrator (or within 90 days).
- Cloud Specific Experience Preferred.
- Sales Cloud Consultant certification.
- Experience with Sales Cloud features like Einstein Lead Scoring, Opportunity Insights, Activity Capture.
- Understanding of how Sales Cloud integrates with marketing automation and service tools.
- Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
- LI-Y.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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