Key Roles & Responsibilities

• Sales Strategy & Business Development

• Develop and execute the company's logistics sales strategy.

• Identify new business opportunities across target industries.

• Expand market share through customer acquisition and retention.

• Set annual, quarterly, and monthly sales targets.

• Revenue & Profitability Management

• Achieve revenue, margin, and profitability objectives.

• Monitor sales performance against budgets and forecasts.

• Optimise pricing strategies while maintaining competitiveness.

• Drive profitable business growth.

• Key Account Management

• Build long-term relationships with strategic customers.

• Negotiate high-value contracts and service agreements.

• Ensure customer satisfaction and retention.

• Identify opportunities for cross-selling and upselling logistics services.

• Team Leadership

• Lead, mentor, and develop regional or national sales teams.

• Establish KPIs and monitor team performance.

• Conduct regular coaching, performance reviews, and training.

• Foster a high-performance sales culture.

• Market Intelligence

• Analyze market trends and customer requirements.

• Monitor competitor activities and pricing.

• Identify emerging logistics opportunities and industry developments.

• Recommend new service offerings based on market demand.

• Customer Solutions

• Understand customer supply chain challenges.

• Collaborate with operations to design customised logistics solutions.

• Present value-added proposals and cost-saving initiatives.

• Ensure solutions align with operational capabilities.

• Cross-Functional Coordination

• Work closely with Operations, Finance, Customer Service, and Procurement.

• Ensure seamless onboarding of new customers.

• Support service quality improvements.

• Resolve major customer escalations.

• Contract & Commercial Management

• Lead commercial negotiations.

• Manage contract renewals and amendments.

• Ensure commercial compliance and risk management.

• Reporting & Performance Management

• Prepare sales forecasts and pipeline reports.

• Track conversion ratios and sales KPIs.

• Present business reviews for Senior Leadership Team.

• Recommend corrective actions when targets are not met.

• Customer Relationship Management (CRM)

• Maintain an accurate sales pipeline.

• Ensure CRM data integrity.

• Track customer interactions and opportunities.

• Analyse customer buying behavior.

Qualifications

• Bachelor's degree in business, Logistics, Supply Chain, Marketing, or a related field MBA is often preferred.

• 10 - 15+ years of experience in Logistics or Supply Chain Sales.

• 5+ years in a Senior Sales Leadership Role.

• Experience in sectors such as Freight Forwarding, Contract Logistics, Warehousing, Transportation, 3PL, or integrated supply chain solutions.

• Having a "CAN-DO" and "possible" attitude is absolutely compulsory.

• Excellent communication and negotiation skills are essential, as is a professional appearance.

• Proficient in creating winning bid and acquiring new customers through integrated sales strategies.