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Experience:
5 years required
Skills:
Statistical Analysis, SQL, Excel
Job type:
Full-time
Salary:
negotiable
- Develop and enhance business intelligence solutions, directly contacting stakeholders and top management to transform data into actionable insights.
- Establish and maintain robust relationships with stakeholders, ensuring alignment with business goals and optimally communicating updates, feedback, and addressing concerns.
- Complex Data Analysis and Operational Excellence Analyze large, critical data sets and conduct sophisticated statistical analysis to derive meaningful insights.
- Build and operationalize processes to ensure timely data loading and maintain data accuracy, using tools such as SQL, Snowflake, Microsoft Excel, Tableau, and Microsoft Power BI.
- Define key performance measures, supervise capacity and service status, and assess risk levels across infrastructures, addressing issues with relevant teams and progressing open actions.
- Insight Generation and Continuous Improvement Conduct trend analysis to detect patterns and anomalies in service metrics, performing root cause analysis and driving continuous improvement initiatives.
- Track and analyze mean time metrics for incident, case, and alarm handling, providing actionable insights for operational excellence and customer experience.
- Optimize resource utilization through regular analysis of system capacity, developing and implementing risk management strategies for individual products.
- Collaboration and Communication Facilitate review forums to unify stakeholders and drive collective decision-making, providing regular reports to key customers to communicate current status and drive timely actions.
- Liaise with global development teams to troubleshoot, analyze, and investigate performance-related issues in the infrastructure.
- Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
- Minimum of 5 years of experience in data analysis or a related field.
- Proficiency in data analysis tools i.e. SQL, python, R, and Tableau/Power BI.
- Strong analytical and problem-solving skills with focused attention to detail.
- Strong organization and project management skills.
- Superb communication and presentation skills.
- Ability to communicate complex data insights optimally to stakeholders.
- Preferred: Experience with Datadog or Big Panda.
- Experience with data modelling.
- Experience in tech industry.
- LSEG is an equal opportunities employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
No experience required
Skills:
Good Communication Skills, English
Job type:
Full-time
- Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
- Accept and register bookings for DHL services.
- Offer alternatives to customers and potentially turn information calls into sales leads.
- Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
- Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
- Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
- Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
- Bachelor Degree in Business Administration, Business English or related field.
- Good command of English.
- Telephone and Communication skills.
- Willing to work in shift.
- Experienced in Call Center would be an advantaged.
Experience:
No experience required
Skills:
English, Thai
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ35,000, negotiable
- Customer Service.
- Event Coordination.
- Partnership Development.
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions..
- Experience in event organisation is preferred.
- MC speaker.
- Organising tour..
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Friday..
- Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
- Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
- Website Detective dash: https://www.detectivedash.com/.
- Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
- If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
Job type:
Full-time
Salary:
negotiable
- āļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē.
- āļāļģāđāļ āļāđāļĄāļ·āļāļāļŠāļļāļĢāļēāļĐāļāļĢāđāļ°āļēāļāļĩ, āļŠāļļāļĢāļēāļĐāļāļĢāđāļāļēāļāļĩ, āđāļāļĒ.
- Job Responsibility.
- āļāļģāļāļąāļ āļāļđāđāļĨ āļāļ§āļāļāļļāļĄ āļāļēāļāļāļēāļĒ-āļāļāļŠāļīāļāļāđāļē āđāļĨāļ°āļāļāļļāļĄāļąāļāļīāđāļāļĢāļ°āļāļāļāļēāļĢāļāļēāļĒ āļāļąāļāļŠāđāļāļŠāļīāļāļāđāļēāđāļŦāđāļĨāļđāļāļāđāļēāđāļāđāļĒāđāļāļāđ/āļāļąāļāļāļ·āđāļāļāļĢāļ āđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļĒ - āļāļģāļāļąāļ āļāļđāđāļĨ āļāļ§āļāļāļļāļĄ āļāļēāļāđāļāđāļāļ/āļŠāļąāđāļāļāđāļēāļĒ āļŠāļīāļāļāđāļē, POP/POS, āļāļļāļāļāļĢāļāđāđāļāļĩāļĒāļĢāđāļŠāļ āđāļĨāļ°āļ āļēāļāļāļ°āļāļĢāļĢāļāļļ āđāļŦāđāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļĒāļāļāļāđāļāļĢāļ, āđāļāļāļąāļāļāļĩāđāļ§āđāļāļāđ āđāļĨāļ°āļŦāļāđāļ§āļĒāđāļāļĩāļĒāļĢāđāļŠāļ āđāļāļ·āđāļāļāđāļēāļĒāđāļŦāđāļĨāļđāļāļāđāļē āđāļĨāļ°āđāļāļāļĢāļ°āļŦāļ§āđāļēāļāļŦāļāđāļ§āļĒāļāļēāļ- āļāļģāļāļąāļ āļāļđāđāļĨ āļāļ§āļāļāļļāļĄ āļāļēāļāļāļĢāļ§āļāļŠāļāļāļĢāļēāļĒāļāļēāļāđāļāļĨāļ·āđāļāļāđāļŦāļ§ POP/POS, āļāļļāļāļāļĢāļāđāđāļāļĩāļĒāļĢāđāļŠāļ āđāļĨāļ°āļ āļēāļāļāļ°āļāļĢāļĢāļāļļ (āļŠāļāđāļāļ āļĢāļąāļ-āļāđāļēāļĒ-āļāļāđāļŦāļĨāļ·āļ) āđāļāļ·āđāļāļŠāđāļāļĄāļāļāđāļŦāđāļāļąāļāļāđāļēāļĒāļāļąāļāļāļĩ- āļāļģāļāļąāļ āļāļđāđāļĨ āļāļ§āļāļāļļāļĄ āļāļēāļāđāļāļŠāļąāđāļāļāđāļēāļĒāļāļīāļāļāļĢāļĢāļĄāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒ - āļāļģāļāļąāļ āļāļđāđāļĨ āļāļ§āļāļāļļāļĄ āļāļēāļāļāļąāļāļāļģāļŠāļąāļāļāļēāļĒāļ·āļĄ POP/POS, āļāļļāļāļāļĢāļāđāđāļāļĩāļĒāļĢāđāļŠāļ āđāļĨāļ°āļ āļēāļāļāļ°āļāļĢāļĢāļāļļ(āļŠāļāļ.āļ āļēāļ āļāļąāļāļāļĩāļāļąāļāļāļģ)- āļāļģāļāļąāļāļāļđāđāļĨ āļāļēāļĢāļāļģāļāđāļāļĄāļđāļĨāļāļĢāļ°āļĄāļēāļāļāļēāļĢāļāļēāļĒāļāļĢāļ°āļāļģāđāļāļ·āļāļ āđāļāđāļēāļĢāļ°āļāļ TPS. (āđāļāđāļĢāļąāļāļāđāļāļĄāļđāļĨāļāļēāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāļŠāļāļāļ āļēāļ)- āļāļģāļāļąāļāļāļđāđāļĨāļāļ§āļēāļĄāļāļđāļāļāđāļāļ āļāļīāļāļāļēāļĄ āđāļāļāļŠāļēāļĢāļāļēāļĢāļŠāļąāđāļāļāļ·āđāļāđāļĨāļ°āļŠāļąāđāļāļāđāļēāļĒ āļŠāļīāļāļāđāļē āļ āļēāļāļāļ°āļāļĢāļĢāļāļļ āļāļļāļāļāļĢāļāđāđāļāļĩāļĒāļĢāđāļŠāļ āļ§āļąāļŠāļāļļāđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒ āļāļģāļŠāđāļāđāļāļāļŠāļēāļĢāđāļŦāđāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļēāļĢāļāļąāļāđāļāđāļāļŠāļīāļāļāđāļēāđāļŠāļ·āđāļāļĄāļŠāļ āļēāļ- āļāļģāļāļąāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāļāļāļāļāļąāļāļāļēāļāđāļŦāđāļāļđāļāļāđāļāļāļāļēāļĄāļĢāļ°āđāļāļĩāļĒāļāļāļĢāļīāļĐāļąāļ- āļŦāļāđāļēāļāļĩāđāļāļ·āđāļāđ āļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- Job Qualification.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļāđāļēāļāļāļąāļāļāļĩ āļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāđāļāļīāļ āđāļĻāļĢāļĐāļāļĻāļēāļŠāļāļĢāđ- āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļāļāļąāļāļāļĩ / āļŠāļąāđāļāļāļ·āđāļāđāļĨāļ°āļŠāļąāđāļāļāđāļēāļĒāļāļĒāđāļēāļāļāđāļāļĒ 5 āļāļĩ- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāđāļēāļāļāđāļĒāļāļēāļĒāļāļēāļĢāļāļēāļĒāđāļĨāļ°āļĢāļ°āļāļāļāļąāļāļāļĩāļāļēāļĢāđāļāļīāļāļāļāļāļāļĢāļīāļĐāļąāļ- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāđāļēāļāļĨāļąāļāļĐāļāļ°āļāļēāļĢāļāļģāđāļāļīāļāļāļļāļĢāļāļīāļāļāļāļāļāļĢāļīāļĐāļąāļ- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāđāļēāļāļāļāļŦāļĄāļēāļĒāļāļēāļāļāļąāļāļāļĩāđāļĨāļ°āļ āļēāļĐāļĩāļāļēāļāļĢ- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāđāļēāļāđāļāļ·āđāļāļāđāļāļāļēāļĢāļāļ·āđāļāļāļēāļĒāļŠāļīāļāļāđāļēāļāļāļāļāļđāđāļāđāļēāļŦāļĢāļ·āļāļĨāļđāļāļāđāļē- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļāļāđāļēāļāļāļēāļĢāđāļāđ computer- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļ§āļēāļāđāļāļ āļāļēāļĢāļāļąāļāļāļēāļĢāđāļĨāļ°āļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđ- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļāđāļāđāļāļāļĒāđāļēāļāļāļĩ- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļāļīāļāđāļŦāļāļļāļāļĨ- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļāļēāļĢāļāļģāđāļŠāļāļ āđāļĨāļ°āđāļāđāļĄāļāđāļēāļ§āļāļđāđāļāļ·āđāļāđāļāđāļāļāļĒāđāļēāļāļāļĩ- āļĄāļĩāļāļēāļĢāļāļąāļāļĨāļģāļāļąāļāļāļ§āļēāļĄāļŠāļģāļāļąāļāļāļāļāļāļēāļāļāļĩāđāļāļĩ.
- Contact Information.
Job type:
Full-time
Salary:
negotiable
- āļāļĢāļąāļāļĒāļēāļāļĢāļĄāļāļļāļĐāļĒāđ.
- Singapore, āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ, āđāļāļĒ.
- Job Responsibility.
- responsible for the fulfillment of vacancies within the Singapore Business Units.review recruitment processes so that it is efficient.lead a team to ensure vacancies are filled within the agreed timeline.custodian of the recruitment system.
- Job Qualification.
- minimum degree from a reputable university.minimum 8 years of relevant experiences in talent requisition, either from the recruitment agencies or from large MNCs.goal oriented.
Job type:
Full-time
Salary:
negotiable
- āļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē.
- āļāļāļļāļāļąāļāļĢ, āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ, āđāļāļĒ.
- Job Responsibility.
- āđāļŦāđāļāđāļāļĄāļđāļĨāļāļēāļĄāļāđāļāļŠāļāļāļāļēāļĄ āļĢāļąāļāđāļĢāļ·āđāļāļāļĢāđāļāļāđāļĢāļĩāļĒāļ āļāđāļāđāļŠāļāļāđāļāļ° āđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļŦāđāđāļāđāļĨāļđāļāļāđāļēāđāļāļĒāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļēāļĄāļāļĩāđāļāļģāļŦāļāļāđāļ§āđ2. āļŠāļĢāđāļēāļāļāļ§āļēāļĄāļāļķāļāļāļāđāļāđāļŦāđāđāļāđāļĨāļđāļāļāđāļēāļāđāļāļāļēāļĢāļāļĢāļīāļāļēāļĢ.
- Job Qualification.
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļāļļāļāļŠāļēāļāļē- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāļāļĨāđāļāļāđāļāļĨāđāļ§- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļāļāļĢāļīāļāļēāļĢ, āļĨāļđāļāļāđāļēāļŠāļąāļĄāļāļąāļāļāđ āļāļĒāđāļēāļāļāđāļāļĒ 1 āļāļĩ.
- Contact Information.
Skills:
Compliance, Procurement
Job type:
Full-time
Salary:
negotiable
- To ensure that business controls are in place for order entry & compliance of order acceptance with corporate sales & policies.
- As part of an order management team to meet corporate objectives as high service level and customer satisfaction by performing all order administrative functions including order processing and other customer service aspects for external and internal customers.
- To ensure that all customers still achieve service level agreement that committed to ...
- To develop procurement strategies, policies, and control systems to streamline procedures and reduce cost.
- Provide support to overall supply chain operations.
- Job Qualification.
- Minimum 0-3 years of strong customer service relationship management or support experience - Knowledge in documentation and administrative functions will be an added advantage - Those from supply chain/ logistic environment will be an added advantage.
- Knowledge of VSMS, TOMS and SAP system will be an added advantage.
- Contact Information.
Job type:
Full-time
Salary:
negotiable
- āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļāļīāļāļāļēāļĢāļāļāļāđāļāļĢ.
- āļāļĨāļāļāđāļāļĒ, āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ, āđāļāļĒ.
- Job Responsibility.
- āļāļđāđāļĨāļāļ§āļēāļĄāđāļĢāļĩāļĒāļāļĢāđāļāļĒāļāđāļēāļāđāļ āļēāļĒāđāļāļĻāļđāļāļĒāđāļāļĢāļ°āļāļļāļĄāđāļŦāđāđāļāđāļāļĢāļ°āđāļāļĩāļĒāļ āđāļĨāļ°āļāļĢāđāļāļĄāđāļāđāļāļēāļ- āļāļđāđāļĨāđāļĨāļ°āđāļŦāđāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļēāļāļĩāđāđāļāđāļēāļĄāļēāđāļāđāļāļĢāļīāļāļēāļĢāļ āļēāļĒāđāļāļĻāļđāļāļĒāđāļāļĢāļ°āļāļļāļĄ- āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļŦāđāļāđāļāļĄāļđāļĨāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļ āđāļāļ·āđāļāđāļāļĢāļĩāļĒāļĄāļāļēāļāđāļāđāļāļĢāļāļāļēāļĄāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē- āļāļđāđāļĨāļāļēāļāļāļĢāļąāļāļĒāđāļŠāļīāļāļāđāļēāļāđāļāļāļāļĻāļđāļāļĒāđāļāļĢāļ°āļāļļāļĄ- āđāļāļ§āļąāļāļāļąāļāļāļēāļ āļāđāļ§āļĒāļāļđāđāļĨāļ āļēāļāļĢāļ§āļĄāļāļāļāļāļēāļāđāļāđāđāļŦāđāđāļĢāļĩāļĒāļāļĢāđāļāļĒāļāļąāđāļāđāļāđāļāđāļāļāļāļāļ- āļāđāļ§āļĒāđāļāļāļēāļĢāļāļēāļĒāļāļ·āđāļāļāļĩāđāļāđāļēāļāđāļāļāļāļĻāļđāļāļĒāđāļāļĢāļ°āļāļļāļĄ.
- Job Qualification.
- Educations Background(āļāļēāļĢāļĻāļķāļāļĐāļē)- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ / āđāļĢāļāđāļĢāļĄāđāļĨāļ°āļāļēāļĢāļāđāļāļāđāļāļĩāđāļĒāļ§ āļŦāļĢāļ·āļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļExperiences(āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģāļāļēāļ)- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģāļāļēāļāļāđāļēāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļ āļŦāļĢāļ·āļāļāļīāļāļāđāļāļĨāļđāļāļāđāļē 1 āļāļĩāļāļķāđāļāđāļ āļŦāļĢāļ·āļāļāļēāļĄāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄQualification- āļāļļāļāļĨāļīāļāļ āļēāļāļāļĩ- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāļĢāļ°āļāļąāļāļāļĩ(āļāļđāļ āļāđāļēāļ āđāļĨāļ° āđāļāļĩāļĒāļ)- āļĄāļĩāđāļāļāļĢāļīāļāļēāļĢ āđāļĨāļ°āļĄāļĩāđāļŦāļ§āļāļĢāļīāļāđāļāļāļēāļĢāļāļģāļāļēāļ- āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāđāļāđāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļĢāļ°āļāļąāļāļāļ·āđāļāļāļēāļ: Microsoft Office (Word / PowerPoint / Excel).
- Contact Information.
- [email protected] (āļāļēāļ§).
Job type:
Full-time
Salary:
negotiable
- āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāđāļĨāļ°āļāļēāļāđāļĨāļāļē.
- āļŦāđāļ§āļĒāļāļ§āļēāļ, āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ, āđāļāļĒ.
- Job Responsibility.
- āļāļđāđāļĨāļāļēāļāļāđāļāļĄāļāļģāļĢāļļāļāļāļāļāļāļēāļāļēāļĢ āļāļĢāļ§āļāđāļāđāļāđāļĨāļ°āļāđāļāļĄāļĢāļ°āļāļāđāļāļāđāļē āļāļĢāļ°āļāļē āđāļāļĢāļĻāļąāļāļāđ- āļāļąāļāļŦāļēāļāļ°āđāļŦāļĨāđāđāļāļāļēāļĢāļāđāļāļĄāļāļģāļĢāļļāļāđāļŦāđāđāļāļĩāļĒāļāļāļ āđāļĨāļ°āļāļĢāđāļāļĄāļāđāļāļāļēāļĢāđāļāđāļāļēāļāļāļĒāļđāđāđāļŠāļĄāļ āļāļāļīāļāļąāļāļīāļāļēāļĄāđāļāļāļāļēāļāļāļēāļĢāļāļĢāļ§āļāđāļāđāļ- āļāļđāđāļĨāļĢāļ°āļāļāļŠāļēāļāļēāļĢāļāļđāļāđāļ āļāļāđāļēāļāđ āļāļāļāļāļēāļāļēāļĢ āļāļąāļāļŦāļēāļāļļāļāļāļĢāļāđ āļāļ°āđāļŦāļĨāđ āđāļāļāļēāļĢāļāđāļāļĄāļāļģāļĢāļļāļ- āļāļąāļāļāļģ āđāļĨāļ°āļāļ§āļāļāļļāļĄāļŠāļāđāļāļāđāļāļ·āđāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļ, āđāļŦāđāļāļĢāļīāļāļēāļĢāļāđāļāļĄāļāļģāļĢāļļāļ āļŦāļĢāļ·āļāđāļāļīāđāļĄāđāļāļīāļĄāļĢāļ°āļāļāļŠāļēāļāļēāļĢāļāļđāļāđāļ āļāļāđāļēāļ āđ āļāļēāļĄāļāļĩāđāļĨāļđāļāļāđāļēāļĢāđāļāļāļāļ- āļāļģāļāļ§āļĒāļāļ§āļēāļĄāļŠāļ°āļāļ§āļāđāļāļāļēāļĢāļāļāļĒāđāļēāļĒāļāļĢāļąāļāļĒāđāļŠāļīāļ āđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāļģāļāļąāļāļāļēāļāļāđāļēāļāđ āđāļāļāļĢāļāļĩāļĄāļĩāļāļēāļĢāđāļĒāļāļĒāđāļēāļĒāļŦāļĢāļ·āļāđāļāļĨāļ·āđāļāļāļĒāđāļēāļĒ.
- Job Qualification.
- āļāļēāļĢāļĻāļķāļāļĐāļē: āļ§āļīāļĻāļ§āļāļĢāļĢāļĄāđāļāļāđāļē āļāļīāđāļĨāđāļāđāļāļĢāļāļīāļāļŠāđ āđāļāļĢāļ·āđāļāļāļāļĨ āļāđāļāļŠāļĢāđāļēāļ āļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŦāļĢāļ·āļāđāļāļĩāļĒāļāđāļāđāļēāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģāļāļēāļ: āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļāļāđāļāļĄāđāļāļĄ āļāļģāļĢāļļāļāļĢāļąāļāļĐāļēāļĢāļ°āļāļāļāļĢāļ°āļāļāļāļāļēāļāļēāļĢ āđāļĄāđāļāđāļāļĒāļāļ§āđāļē 1 āļāļĩ āļŦāļĢāļ·āļāļāļēāļĄāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļļāļāļŠāļĄāļāļąāļāļī: āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļŦāļĨāļąāļāļāļēāļĢāđāļĨāļ°āļāļĢāļ°āļāļ§āļāļāļēāļĢāļāđāļāļĄāđāļāļĄāļāļģāļĢāļļāļāļĢāļąāļāļĐāļēāļĢāļ°āļāļāļāđāļēāļāđāļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ āļāļąāļāļĐāļ°āđāļāļĢāļ°āļāļāļāļĢāļ°āļāļāļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāđāļāļēāļĄāđāļāļāļāļēāļāļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļąāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļĢāļ°āļāļāļāļĢāļ°āļāļāļāļāļēāļāļēāļĢ.
- Contact Information.
- [email protected]āļāļļāļāļāļēāļ§.
Job type:
Full-time
Salary:
negotiable
- āļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē.
- āļŦāļĨāļąāļāļŠāļĩāđ, āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ, āđāļāļĒ.
- Job Responsibility.
- āļāļąāļāļāļģāđāļĨāļ°āļāļīāļāļāļēāļĄāđāļāļāļŠāļēāļĢāđāļāļāļģāļāļąāļāļ āļēāļĐāļĩ/āđāļāļŠāđāļāļāļāļ āļāļēāļĒāđāļāđāļĒāđāļāļāđ āļāļēāļĒāļŠāļ āļāļēāļĒāđāļāļ·āđāļ āđāļĨāļ° āđāļāļĒāđāļāļĢāđ2. āļāļąāļāļāļģāļŦāļāļąāļāļŠāļ·āļāļĢāļąāļāļĢāļāļāļāļēāļĢāļŦāļąāļāļ āļēāļĐāļĩ āļ āļāļĩāđāļāđāļēāļĒ āļāļēāļĢāļāđāļēāļĒāļŠāļīāļāļāđāļēāļĢāļēāļāļ§āļąāļĨ āđāļĨāļ° āđāļāļĒāđāļāļĢāđ3. āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļāđāļēāļāļāļąāļāļāļĩ āđāļāđāļ āđāļāļĨāļāļŦāļāļĩāđ āđāļāđāļāļīāđāļĄāļŦāļāļĩāđ4. āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāđāļāđāļāļĨāļĩāđāļĒāļāļāļ·āļāļŠāļīāļāļāđāļēāđāļŠāļ·āđāļāļĄāļŠāļ āļēāļāļāļēāļāđāļāđāļĒāđāļāļāđ āļĢāđāļēāļāļāđāļē āđāļĢāļāđāļĢāļĄ5. āļāļĢāļ§āļāļŠāļāļāļ§āļāđāļāļīāļāđāļĨāļ°āļĢāļ°āļĒāļ°āđāļ§āļĨāļēāļāļēāļĢāđāļŦāđāđāļāļĢāļāļīāļ āļāđāļāļāļāļēāļĢāļāļāļāđāļāļāļŠāļēāļĢāļāļēāļĢāļāļēāļĒāđāļāļ·āđāļ6. āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļĢāđāļāļīāļāļŠāļīāļāļāđāļēāļāļāļāļŦāļāđāļ§āļĒāļāļēāļĒ7. āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĨāļ°āđāļāļĢāļĩāļĒāļĄāļāļēāļĢāļŠāđāļāļŠāļīāļāļāđāļē āđāļāļĒāđāļāļĢāđ āđāļŦāđāļāļđāļāļāđāļāļāļāļĢāļāļāđāļ§āļāļāļąāļāļāļēāļĄāđāļ§āļĨāļē8. āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļāļ§āļāļāļļāļĄāļ āļēāļāļāļ°āļāļĢāļĢāļāļļ āļāļļāļāļāļĢāļāđāđāļāļĩāļĒāļĢāđāļŠāļ āļ§āļąāļŠāļāļļāđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒ9. āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāđāļŦāđāļāļĢāļāļāđāļ§āļāļāļēāļĄāļĢāļ°āļāļāļāļēāļĢāļāļ§āļāļāļļāļĄ āļ āļēāļāļāļ°āļāļĢāļĢāļāļļ āļāļļāļāļāļĢāļāđāđāļāļĩāļĒāļĢāđāļŠāļ āļ§āļąāļŠāļāļļāđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒ10. āļāļēāļāļāļ·āđāļāđāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- Job Qualification.
Job type:
Full-time
Salary:
negotiable
- āļāļąāļāļāļĨāļēāļĒāļāđāđāļāļāļāđ.
- āļŦāđāļ§āļĒāļāļ§āļēāļ, āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ, āđāļāļĒ.
- Job Responsibility.
- Strong foundation in high volume operational setupLeading and Supervising Last Mile TeamHandled geographically dispersed teamsLeading and Supervising Last Mile TeamDay-to-day decision making upon strategies.Manage budgeting, recording, planning, and auditing.Guarantee all legal and regulatory documents are filled and control compliance with laws and regulations.Make important policy, planning, and strategy decisions.Hire, training and team performance management.Headcount and Infrastructure planningLiaising with multiple teams, such as Finance & Customer Service, and Head Office for smooth operationsBuild alliances and partnerships with other organizations.Recognize and address obstacles and opportunities for the company.Working as a part of project teams to plan and implement new initiatives.
- Job Qualification.
- Bachelor s degree in operations management or similar area.Strong foundation in high volume operational setup; preferably in consumer businesses (eCommerce, FMCG, Logistics)Should have handled geographically dispersed teamsKnowledge of general finance and budgeting, including profit and loss, balance sheet and cash-flow supervision.Excellent management, communication and reporting skill.Problem Solving and Handling stressful and complicated situation.Leadership and Team Management skill.
- Contact Information.
- Natanan 5715.
Experience:
1 year required
Skills:
Network Administration
Job type:
Full-time
Salary:
negotiable
- Installing and configuring computer hardware operating systems and applications.
- Providing operational support and maintaining computer systems, internet systems and networks.
- Inspecting and maintaining IT equipment according to the plan to reduce the damage.
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
- Monitoring and operating computer and telecommunications systems, including hardware and software.
- Preparing and operating service requests from customers by scope of the service categories and IT policies.
- Perform additional tasks as needed.
- QualificationsBachelor s degree or higher in area of Information Technology, Computer Science, Computer Engineering or related fields.
- Minimum of 1-5 years experience in IT Support.
- Experience withWindow10-11, MS Active Directory, O365, PC/Notebook Hardware installation and troubleshooting.
- Experience in healthcare industry would be advantage.
- Hands-on experience with computer networks, network administration, network installation and database.
- Good verbal and written communication, technical and consultative skills.
- Eager to learning new things and keep IT knowledge up to date.
Job type:
Full-time
Salary:
negotiable
- āļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē.
- āđāļĄāļ·āļāļ āļāļāļāđāļāđāļ, āļāļāļāđāļāđāļ, āđāļāļĒ.
- Job Responsibility.
- āļāļąāļāļāļģāđāļĨāļ°āļāļīāļāļāļēāļĄāđāļāļāļŠāļēāļĢāđāļāļāļģāļāļąāļāļ āļēāļĐāļĩ/āđāļāļŠāđāļāļāļāļ āļāļēāļĒāđāļāđāļĒāđāļāļāđ āļāļēāļĒāļŠāļ āļāļēāļĒāđāļāļ·āđāļ āđāļĨāļ° āđāļāļĒāđāļāļĢāđ- āļāļąāļāļāļģāļŦāļāļąāļāļŠāļ·āļāļĢāļąāļāļĢāļāļāļāļēāļĢāļŦāļąāļāļ āļēāļĐāļĩ āļ āļāļĩāđāļāđāļēāļĒ āļāļēāļĢāļāđāļēāļĒāļŠāļīāļāļāđāļēāļĢāļēāļāļ§āļąāļĨ āđāļĨāļ° āđāļāļĒāđāļāļĢāđ- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļāđāļēāļāļāļąāļāļāļĩ āđāļāđāļ āđāļāļĨāļāļŦāļāļĩāđ āđāļāđāļāļīāđāļĄāļŦāļāļĩāđ- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāđāļāđāļāļĨāļĩāđāļĒāļāļāļ·āļāļŠāļīāļāļāđāļēāđāļŠāļ·āđāļāļĄāļŠāļ āļēāļāļāļēāļāđāļāđāļĒāđāļāļāđ āļĢāđāļēāļāļāđāļē āđāļĢāļāđāļĢāļĄ- āļāļĢāļ§āļāļŠāļāļāļ§āļāđāļāļīāļāđāļĨāļ°āļĢāļ°āļĒāļ°āđāļ§āļĨāļēāļāļēāļĢāđāļŦāđāđāļāļĢāļāļīāļ āļāđāļāļāļāļēāļĢāļāļāļāđāļāļāļŠāļēāļĢāļāļēāļĢāļāļēāļĒāđāļāļ·āđāļ- āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļĢāđāļāļīāļāļŠāļīāļāļāđāļēāļāļāļāļŦāļāđāļ§āļĒāļāļēāļĒ- āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĨāļ°āđāļāļĢāļĩāļĒāļĄāļāļēāļĢāļŠāđāļāļŠāļīāļāļāđāļē āđāļāļĒāđāļāļĢāđ āđāļŦāđāļāļđāļāļāđāļāļāļāļĢāļāļāđāļ§āļāļāļąāļāļāļēāļĄāđāļ§āļĨāļē- āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļāļ§āļāļāļļāļĄāļ āļēāļāļāļ°āļāļĢāļĢāļāļļ āļāļļāļāļāļĢāļāđāđāļāļĩāļĒāļĢāđāļŠāļ āļ§āļąāļŠāļāļļāđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒ- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāđāļŦāđāļāļĢāļāļāđāļ§āļāļāļēāļĄāļĢāļ°āļāļāļāļēāļĢāļāļ§āļāļāļļāļĄ āļ āļēāļāļāļ°āļāļĢāļĢāļāļļ āļāļļāļāļāļĢāļāđāđāļāļĩāļĒāļĢāđāļŠāļ āļ§āļąāļŠāļāļļāđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒ.
- Job Qualification.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļąāļāļāļĩ āļāļēāļĢāđāļāļīāļ āđāļĨāļ°āļŠāļēāļāļēāđāļāļĩāđāļĒāļ§āļāđāļāļ- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļģāļāļēāļ 0-1 āļāļĩ- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāđāļēāļāļĨāļąāļāļĐāļāļ°āļāļēāļĢāļāļģāđāļāļīāļāļāļļāļĢāļāļīāļāļāļāļāļāļĢāļīāļĐāļąāļ- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļāļāđāļēāļāļāļēāļĢāđāļāđ computer.
- Contact Information.
Skills:
Oracle, SAP, ERP, English
Job type:
Full-time
Salary:
negotiable
- Evangelizing Service Cloud value to customers (including c-level execs and IT) and field teams.
- Business requirements assessment and delivery of findings including key pain points, proposed solutions to meet business needs, and ROI where applicable.
- Development of a technical sales strategy.
- Configuring and effectively demonstrating our solutions in a way that closely reflects each customer s business (tailored demonstrations).
- Discussing and proposing solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition.
- Working well in a matrix organization, including AE field sales, SE service executives and implementation partners.
- Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.).
- The Service Cloud Solution Engineer works closely with Field Sales teams and Service Cloud Account Executives, their peers, and product management to deliver the appropriate solution and establish credibility and trust with the customer.
- Deep functional understanding of call centre/contact centre operations and processes.
- Curiosity and energy - ability to understand the customer s true pain points and apply our.
- Ability to work as part of a team to tackle technical problems in multifaceted environments.
- Ability to multi-task, work in a fast paced team environment, understand and be responsive solutions creatively to establish a differentiated architecture and solution.
- Ability to travel (up to 50% depending on location and assigned teams).
- Knowledge of related applications, relational database and web technology.
- Application configuration experience (applied understanding of setups / configuration of to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems Contact Center related technology CRM solutions).
- English and Thai language business fluency.
- Skills Desired.
- Previous experience as a Sales Engineer/Architect for a CRM company or similar technology.
- Understanding of the Service Cloud product suite and platform would be advantageous.
- Basic programming experience in HTML and other web based technologies is an advantage.
- Workflow / BPM / integration experience.
- Past experience with one or more of the following CRM solutions: RightNOW, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Kana, ServiceNow.
- Contact or call center-based applications experience is beneficial (Remedy, Clarify, Vantive, Aspect, Gensys, Avaya, Cisco, Interactive Intelligence, Verint, NICE).
- Field-service applications experience is nice to have (Oracle, SAP, Clicksoftware, ServiceMax, TOA).
- Back-office / ERP system understanding - order management, accounts receivable /payables, collections, contracts (service), installed base.
- Experience working with a J2EE architecture: Java, XML, JSP, HTML, and SQL.
- Experience with relational databases including Oracle and/or Microsoft SQL Server.
- AI and Generative AI experience.
- LI-Y.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Answer phone calls and provide information or support to customers.
- Issue and manage membership cards.
- Process product returns and refunds.
- Manage customer reward points and loyalty program.
- Prepare and issue tax invoices.
- Provide baggage deposit service for customers.
- Assist with VAT refund process.
- Make clear and professional in-store announcements.
- Coordinate product repairs with relevant departments.
- Help customers who have lost or forgotten their belongings.
- Receive and report customer complaints.
- Build and maintain good relationships with customers.
- Coordinate with the sales team for international customers.
- Good communication and interpersonal skills.
- Service-minded, responsible, and detail-oriented.
- Able to speak clearly and confidently (for announcements).
- Basic computer skills.
- English communication skills (other languages are a plus).
- Experience in customer service is an advantage.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
- Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
- Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
- Publicize various tasks to members and encourage members to comply with company rules and policies.
- Follow up on outstanding public service fees from members.
- Other assigned tasks.
- Working hours: 5 days on / 2 days off.
- Shift 1 >> 07:00 a.m. - 16:00 p.m.
- Shift 2 >> 13:00 p.m. - 22:00 p.m.
- Shift 3 >> 22:00 p.m.- 07:00 a.m.
- Bachelor's degree in Liberal Arts, Humanities or related field.
- At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
- Proficient in English communication.
- Proficient in using MS Office program.
- Able to work 24-hour shifts.
Skills:
Quality Assurance, Assurance, JSON, English
Job type:
Full-time
Salary:
negotiable
- Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
- Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
- Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
- Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
- Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
- Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
- Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
- Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
- Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
- Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
- Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
- Proficient English communication. Confident to lead service recovery call with teams from different locations.
- Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
- Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
- Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
- Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
- Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
- Ability to multitask, prioritize and work under tight time constraints.
- Desired Experience: Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
- Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
- Experience in programming languages, preferably Python, Java, JS.
- CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
- Experience working with microservices architectures, event/message driven system.
- Hand-on Unix/Linux/Sun Solaris skill and shell programming.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job type:
Full-time
Salary:
negotiable
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- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļąāļāļĨāļđāļāļāđāļēāđāļĨāļ°āļāļąāļāļāļĄāļīāļāļĢāļāļēāļāļāļļāļĢāļāļīāļāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
Skills:
Procurement, Compliance, System Administration
Job type:
Full-time
Salary:
negotiable
- Manage the deployment, configuration, and support of EUC hardware and software.
- Administer and optimize Microsoft 365 environment, including user management, security, and license allocation.
- Oversee the administration and continuous improvement of IT Service Management (ITSM) systems.
- Manage the lifecycle of IT assets, including procurement, inventory, maintenance, and disposal.
- Collaborate with teams to provide efficient solutions for digital workplace productivity and security.
- Ensure compliance with IT policies, standards, and industry best practices.
- Provide strategic recommendations for digital workplace improvements, cost management, and system upgrades.
- Bachelor s degree in Information Technology, Computer Science, or related field.
- Proven experience in EUC hardware/software management, M365 administration, and ITSM system administration.
- Certifications & License (If required): Relevant IT certifications such as ITIL, Microsoft 365 Certified, or related endpoint management certifications are an advantage.
- Strong problem-solving and troubleshooting skills.
- Ability to manage IT infrastructure and support systems.
- Excellent organizational and communication skills.
- Ability to collaborate with cross-functional teams to implement digital solutions.
Experience:
1 year required
Skills:
Customer Relationship Management (CRM), English
Job type:
Full-time
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