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Skills:
Usability Testing, Good Communication Skills
Job type:
Full-time
Salary:
negotiable
- Work with Product Owners to understand new products and services prior to launch.
- Design end-to-end customer journeys and service blueprints that ensure smooth, efficient, and intuitive service delivery.
- Develop, update, and maintain Call Center workflows, SOPs, and service processes to support internal and external users.
- Conduct usability testing to validate service and workflow designs; identify and recommend improvement areas.
- Coordinate with Training, Communications, and Operations teams to prepare agents and stakeholders for service rollout.
- Support deployment of new services by ensuring readiness across people, process, and platform.
- Monitor post-launch performance and collaborate with cross-functional teams to drive continuous improvement in customer experience.
- What we're looking for.
- Bachelor s degree in Liberal Arts, Humanities, Business Administration, Marketing, or related fields.
- Experience 3-5 years in service design, customer journey mapping, process workflow design, or call center operations (preferred).
- Strong analytical and problem-solving skills with attention to detail.
- Ability to collaborate with cross-functional teams and manage multiple tasks effectively.
- Good communication skills and ability to translate complex processes into clear SOPs or workflows.
- Experience with digital banking, fintech, or customer service operations is a plus.
- What we offer.
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement.
- Access to company discounts and exclusive employee perks.
- If you're ready to embark on an exciting career in the dynamic world of Digital Banking, we encourage you to apply now!.
Experience:
1 year required
Skills:
English, Thai
Job type:
Full-time
- Manage daily customer due diligence (KYC / CDD) requests and requirements.
- Verify and validate customer information in accordance with company policies.
- Assess customer risk during onboarding.
- Analyze issues and improve customer experience.
- Coordinate with other teams to resolve issues efficiently and effectively.
- Stay updated on KYC / CDD best practices and apply them at Coins.
- Bachelor s degree in Business Management, Finance, or related field.
- Strong communication skills in Thai and English.
- Strong analytical skills and proficient in Google Suite.
- Able to handle multiple roles in a fast-paced environment.
- Detail-oriented, meticulous, and able to maintain customer and company confidentiality.
- Driven, responsible, and capable of executing tasks independently.
Experience:
1 year required
Skills:
Microsoft Office, Excel, Own Transportation and Driving Licence, Work Well Under Pressure, Thai, English
Job type:
Full-time
Salary:
฿18,000 - ฿25,000, negotiable
- ทำงาน 6 วันต่อสัปดาห์ และ ทำงานเป็นกะ โดยจะสลับทุก 1-2 เดือน ตัวอย่างเวลาเข้ากะ 7.00-16.00 / 13.00-22.00 / 22.00 - 8.00 น. เป็นต้น.
- ประสานงานด้านขนส่ง กับบริษัทขนส่ง Outsource เพื่อทำให้การขนส่งเป็นไปอย่างสำเร็จและเรียบร้อย.
- จัดการการรวบรวมและจัดส่งเอกสารที่จำเป็นในการขนส่งสินค้าและบริการให้เป็นไปตามที่มาตรฐานที่กำหนด.
- ประสานงานและช่วยเหลือ พนักงานขับรถ และ ลูกค้าไทยและต่างชาติในการใช้งานระบบของบริษัท (Dashboard).
- ให้คำแนะนำ และช่วยเหลือพนักงานขับรถ และเจ้าหน้าที่ปฏิบัติการ ให้ดำเนินการตามกฎระเบียบการขนส่งสินค้า.
- บริหารจัดการคนขับรถขนส่ง พนักงานส่งของ และประสานงานกับลูกค้า.
- จบการศึกษาระดับปริญญาตรี หรือเทียบเท่า.
- ทักษะการคิดอย่างมีวิจารณญาณและการแก้ปัญหาที่ถี่ถ้วนเหมาะสม.
- มีประสบการณ์กับซอฟต์แวร์ รวมถึง Outlook, MS 365.
- มีทักษะในการสื่อสารทั้งการเขียนและการพูดในภาษาไทยและภาษาอังกฤษได้ดี.
- ทักษะการวางแผน และการจัดทำเอกสาร.
- ประสบการณ์ในสภาพแวดล้อม B2B กับความต้องการของลูกค้าที่หลากหลายและไม่เหมือนใคร.
- สามารถทำงานเป็นกะได้ ทั้งกะเช้าและเย็น.
- เรียนรู้เร็ว และ ปรับตัวได้ดี.
- ประกันสังคม 2. ประกันสุขภาพ 3. PVD 4. มีสวัสดิการอาหารและขนม 5. วันหยุดประจำปี.
Skills:
Contracts, Electrical Engineering, English
Job type:
Full-time
Salary:
negotiable
- Preparation of technical scope (activity lists, BOM etc.) for planned inspections for our SGT 800 customers with Long Term Program (LTP) contracts.
- Lead, co-ordinate and/or execute the technical activities to deliver preventive maintenance to our customers.
- Derive technical input to quotes for upselling and conduct technical risk assessment for the upsell scope. This is done in consultation with other functional teams.
- Responsible for the update of product data in IT systems after inspections.
- Maintain updated understanding on customer s gas turbine units including core engine information (operating cycle/operating hours) and history.
- Responsible for the contracts technical specifications and that Engine Life are followed and reports the project's technical results.
- Follow up and report deviations between contract and actual outcome to the contract owner.
- Define, coordinate, drive, follow up and complete technical issues within the project (raise case in SFDC).
- Be the project s technical representative as well as the link to the technical organization. Responsible for technical issues before, during and after meetings with customers, suppliers, and project teams.
- Product/Technical Support.
- Provides prompt technical response to Customer to keep our customer equipment operating safely.
- Liaises with global engineering teams/expert to seek further support if technical issue cannot be resolved regionally.
- Defines and assesses technical risks, if necessary, in consultation with other technical functions.
- Feedback from site to standard and service design/development department regarding design issues.
- Support other functions in the business unit, e.g., Sales, Logistics etc., in any technical issues related to the SGT-800 gas turbine that may arise, such as service product presentation, clarify mods & ups scope and help with customs clearance when importing spare parts..
- Business responsibility.
- Have a financial awareness in / about the project.
- Support MK&S team to identify new opportunities from technical recommendations provided to the customer.
- Capable and willing to assist the Head of Distributed Technical Support in special projects and improvement initiatives.
- To ensure that work is carried out within the framework of the cost budget and given time schedule with high standard of quality.
- What You Bring.
- You have commissioning or installation experience of SGT 800 turbines.
- Or have a solid technical background relevant for Gas Turbine Engineering. It can be a technical degree (Bachelor or Master of Science in Control/Mechanical/Electrical Engineering), or Gas Turbine work experience.
- Good understanding of operation of gas turbine and driven compression equipment and their associated auxiliary systems; air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems.
- Ability to work as a team player and contribute to the success of the team.
- Good verbal and written communications skills in English and Thai.
- Ability to initiate ideas to resolve complex issues and improve work processes.
- Comfortable with working in several IT systems.
- Interest in process improvement is a benefit, as this is one of our focus-areas.
- The team you will be part of a growing regional engineering team with strong connections to colleagues working in our headquarter. We strive to support each other and build a strong technical knowledge within the team. There is always someone to discuss solutions and ideas with within the team before presenting the final scope. An internal buddy program will be set up to take care of new team members.
- Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With ~100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
- Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- Rewards/Benefits.
- The opportunity to engage in important projects of our Distributed portfolio with significant long term contracts, high volume and profitability focus!.
- Be part of a regional team and global community with high flexibility and drive, that focuses on performance and high quality deliverables.
- Enrich your business network with key stakeholders.
- Readily available learning platform to support your career growth!.
- https://jobs.siemens-energy.com/jobs
Experience:
1 year required
Skills:
Good Communication Skills, Thai, English
Job type:
Full-time
Salary:
negotiable
- ดูแล Booking จากสายเรือ / Agent และจัดทำ Booking Confirmation ให้กับลูกค้า.
- จัดทำเอกสาร B/L, ค่าใช้จ่าย, วางบิลลูกค้า.
- จัดทำเอกสารเพื่อเตรียมปล่อย D/O.
- จัดส่ง PRE-ALERT & Debit Note / Credit Note ให้ Agent ต่างประเทศ.
- งานด้านอื่น ๆ เกี่ยวกับงานส่งออก / นำเข้า.
- ติดต่อประสานงานทั้งใน และ นอกองค์กร.
- มีประสบการณ์อย่างน้อย 1-2 ปี.
- มีความสามารถในการสื่อสารที่ดี.
- มีไหวพริบในการทำงาน.
- มีความรับผิดชอบสูง.
- สามารถทำงานเป็นทีมได้.
- มีพื้นฐานด้านภาษาอังกฤษปานกลาง.
- สามารถสื่อสารภาษาจีน ได้ (จะพิจารณาเป็นพิเศษ).
- ประกันสังคม.
- ประกันสุขภาพกลุ่ม.
- ทำงานวัน จันทร์ - ศุกร์.
- ท่องเที่ยวประจำปี.
- โบนัสตามผลประกอบการ.
Experience:
No experience required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions.
- Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
- Ability to manage multiple events simultaneously while maintaining high-quality standards.
- Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
- Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
- Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
- Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Friday.
- Website TB: https://teambuildingbkk.com/.
- Website AA: https://www.amazingadventurebangkok.com/.
- Website Detective dash: https://www.detectivedash.com/.
- Website Cooking Class: https://cookingclassbkk.com/.
- The Cocktail Academy: https://cocktailacademybangkok.com/.
- Event Organizer: https://eventorganizersbangkok.com/.
- CSR Team Building BKK: https://bangkokcsrteambuilding.com/.
- M.I.C.E Event BKK: https://miceeventsbangkok.com/.
- Kids Birthday Bangkok: https://bangkokkidsbirthday.com/.
- Bangkok Party Rental: https://bangkokpartyrentals.com/.
- Thai Boat Party: https://thaiboatparty.com/.
- Bachelor Party Bangkok: https://bachelorbangkok.com/.
- Hen Night Bangkok: https://hennightsbangkok.com/.
- Bangkok Party Vehicles: https://partyvehiclesbangkok.com/.
- Bangkok Celebrations: https://bangkokcelebrations.com/.
- Wedding Planners Thailand: https://weddingplannersthailand.com/.
- Best Party Bangkok: https://www.bestpartybangkok.com/.
- If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
- BKK French Touch Co., Ltd.
- 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
- Khlong Tan, Khlong Toei, Bangkok 10110.
- Location: https://share.google/EFPeBtV9ssfZ90d9B.
Skills:
Work Well Under Pressure, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
- Acts as a point of contact for tenant service calls, requests and issues.
- Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
- Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
- Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
- Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
- Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
- Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
- Ensures the provision of a safe and secure environment for all tenant partners.
- Identify issues and concerns and provide appropriate correspondence as required.
- Build and maintain effective relationships with internal department and tenant partners.
- Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
- Minimum 5 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
- Experience working in Shopping Center/ Retail business is a must.
- Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
- Strong communication, interpersonal and negotiation skills.
- Good command of both written and spoken English and computer literacy.
Skills:
Sales, Salesforce, Java
Job type:
Full-time
Salary:
negotiable
- Design and develop salesforce solutions based on customer requirements.
- Implement User Stories in an agile approach for CRM Systems or Salesforce applications.
- Analyses technical requirements and translates them into implementable application designs and configurations. Evaluates possibilities with different technologies and platforms.
- Understand client business process and potential constraints (budget, timeline, expertise, etc.) to define optimal and reasonable project scope and expectations.
- Create and defend solution estimate and SOW.
- Coordinate with Solutions Architects on integration, and data consultants, and others, as needed, for specific technical design requirements.
- Your role as a leader
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:6+ years CRM experience with a minimum of 3 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 3 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111000In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
No experience required
Skills:
Service-Minded, English, Mandarin
Job type:
Full-time
Salary:
฿18,000 - ฿25,000, negotiable
- ตอบคำถามและให้ความช่วยเหลือผู้เล่นทั้งในและนอกเกม.
- รวบรวมความคิดเห็นของผู้เล่นและส่งต่อให้ทีมพัฒนา.
- ติดต่อประสานงานกับทีมพัฒนาชาวจีน เพื่อช่วยแก้ไขปัญหาและปรับปรุงประสบการณ์ของผู้เล่น.
- บันทึก ติดตาม และรายงานปัญหาของผู้เล่น.
- สนับสนุนงานอื่น ๆ ที่เกี่ยวข้องกับการดำเนินงานของเกม.
- ไม่จำกัดเพศและอายุ.
- ชื่นชอบและคุ้นเคยกับเกมแนว MMO (ผู้เล่นเกม RO จะได้รับการพิจารณาเป็นพิเศษ).
- ยินดีรับนักศึกษาจบใหม่.
- มีความรู้ภาษาจีนในระดับดี หรือจบการศึกษาจากประเทศจีน จะได้รับพิจารณาเป็นพิเศษ.
- มีความรับผิดชอบ มีทักษะการสื่อสารที่ดี และชอบปฏิสัมพันธ์กับผู้เล่น
- สถานที่ทำงาน พระราม9
- ทำงานสัปดาห์ละ 5วัน.
- เงินเดือน: สามารถพูดคุยและพิจารณาตามประสบการณ์และความสามารถ.
- ถ้าคุณรักเกม ชอบช่วยเหลือผู้อื่น และอยากเป็นส่วนหนึ่งของโลกเกม.
- เรายินดีต้อนรับคุณเข้าสู่ทีมของเรา
- สนใจส่งเรซูเม่มาทางอีเมล์: [email protected].
- เบอร์โทร/Line 0957081268.
Skills:
Bahasa Indonesia, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree.
- Previous experience in a customer service, call center, or hospitality role is highly preferred.
- Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computer systems and navigating multiple applications simultaneously.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A positive and patient attitude with a genuine desire to help people.
- Flexibility to work in shifts, including evenings, weekends, and public holidays.
- What We Offer Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Health and wellness benefits.
- A diverse and inclusive work environment with opportunities for career advancement.
- Modern and comfortable office space.
- Fun and engaging team activities.
- The Role
- As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
- Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
- Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
- Provide accurate and detailed information about services, amenities, and policies.
- Process new reservations and cancellations, ensuring all details are correctly entered into the system.
- Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
- Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
- Maintain a high level of product and procedural knowledge.
Experience:
No experience required
Skills:
English
Job type:
Full-time
Salary:
฿15,000 - ฿22,000, commission paid with salary
- ให้การสนับสนุนทางเทคนิคแก่ลูกค้าและทีมงานภายใน.
- แก้ไขปัญหาที่เกี่ยวข้องกับระบบ POS และการซ่อมอุปกรณ์.
- ประสานงานกับแผนกอื่นๆ เพื่อให้ลูกค้าพึงพอใจ.
- จัดทำบันทึกคำขอรับบริการและแนวทางแก้ไขปัญหาอย่างละเอียด.
- วุฒิการศึกษาระดับอนุปริญญาหรือปริญญาตรี สาขาไอที หรือสาขาที่เกี่ยวข้อง.
- มีทักษะการแก้ปัญหา การจัดการ และการทำงานหลายอย่างพร้อมกันได้ดี.
- มีความรู้เกี่ยวกับระบบ POS หรือเทคโนโลยีไอทีจะพิจารณาเป็นพิเศษ.
- สามารถใช้โปรแกรม Microsoft Office (Excel, Word, PowerPoint) ได้อย่างคล่องแคล่ว.
- มีทักษะการสื่อสารและมนุษย์สัมพันธ์ที่ดี.
- มีรถจักรยานยนต์และใบขับขี่.
- ยินดีรับนักศึกษาจบใหม่.
- ทำไมต้องสมัครงานกับเรา?.
- ร่วมงานกับ Office Design เพื่อเป็นส่วนหนึ่งของทีมที่มุ่งมั่นสร้างสรรค์โซลูชันที่ช่วยให้ธุรกิจเติบโต พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพในสภาพแวดล้อมการทำงานที่สร้างสรรค์และเป็นมิตร.
Skills:
Quality Assurance, Assurance, JSON, English
Job type:
Full-time
Salary:
negotiable
- Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
- Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
- Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
- Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
- Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
- Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
- Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
- Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
- Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
- Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
- Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
- Proficient English communication. Confident to lead service recovery call with teams from different locations.
- Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
- Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
- Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
- Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
- Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
- Ability to multitask, prioritize and work under tight time constraints.
- Desired Experience: Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
- Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
- Experience in programming languages, preferably Python, Java, JS.
- CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
- Experience working with microservices architectures, event/message driven system.
- Hand-on Unix/Linux/Sun Solaris skill and shell programming.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
Quality Assurance, Assurance, JSON, English
Job type:
Full-time
Salary:
negotiable
- Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
- Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
- Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
- Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
- Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
- Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
- Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
- Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
- Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
- Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
- Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
- Proficient English communication. Confident to lead service recovery call with teams from different locations.
- Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
- Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
- Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
- Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
- Ability to multitask, prioritize and work under tight time constraints.
- Desired Experience: Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
- Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
- Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
- Experience in programming languages, preferably Python, Java, JS.
- CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
- Experience working with microservices architectures, event/message driven system.
- Hand-on Unix/Linux/Sun Solaris skill and shell programming.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
3 years required
Skills:
Business Development, English
Job type:
Full-time
Salary:
negotiable
- Perform User Acceptance Test (UAT) for newly implemented functions.
- Design and generate training materials for internal and external users.
- Analyze, align, and evaluate business requirements, feasibility, and value of the feature requests with both business and regional product teams to deliver a comprehensive and accurate Business Requirement Document (BRD).
- Drive and own high-level strategic initiatives, and simultaneously, hands-on with the ability to roll up your sleeves and get things done.
- Requirements: Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
- Self-starter and a quick learner, independent and flexible, with strong customer focus.
- Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
- Strong verbal and written communication skills and English speaking are a must to collaborate with internal stakeholders, both local and regional.
- Ability to work in a fast-paced and dynamic environment.
- 1-3 years of work experience in the E-Commerce, Internet service industry, Business Development, or Operations is a plus.
- Experience in driving changes and AI implementation is a plus.
Experience:
2 years required
Skills:
SAP, English
Job type:
Full-time
Salary:
negotiable
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expectedTo render 2nd level support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
- To identify and perform problem management to reduce re-occurring issues/incidents. ...
- To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
- To maintain documentation according to firm standards, best practices, and standard operating procedures.
- To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client s IT policies that applies.
- To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
- You may be assigned as part of project team member to implement the application. In this role, you are expectedTo support the project teams in delivery of our solution applications and in development of work products that addresses our clients business needs and help achieve their strategic goals.
- To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
- You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
- You will uphold the firm s standards and ethos in working with fellow team members and in your interactions with the clients.
- You will be tasked to lead and/or coach Analyst and Consultant level members.
- You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
- Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Analyst across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- Requirements:A bachelor s degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
- Have at least 2-4 years experience working with the SAP S/4HANA or SAP ECC as a support team lead/member, implementation team lead/member of SAP PP/QM.
- Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
- Any experience within basic technical debugging is an added advantage.
- Have experience in delivering solutions on cloud or on-premise platforms.
- Have experience working on traditional waterfall and/or Agile delivery approach.
- Good command of English Language.
- Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
- Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
- Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
- Willing to work based on clients business workdays and office hours and on rotation basis to support any critical or high request after client s business office hours.
- Ability to travel if required, i.e. to be placed at Client s site for the project.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111877In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Sales, Salesforce, Java
Job type:
Full-time
Salary:
negotiable
- Design and develop salesforce solutions based on customer requirements.
- Implement User Stories in an agile approach for CRM Systems or Salesforce applications.
- Analyses technical requirements and translates them into implementable application designs and configurations. Evaluates possibilities with different technologies and platforms.
- Understand client business process and potential constraints (budget, timeline, expertise, etc.) to define optimal and reasonable project scope and expectations.
- Create and defend solution estimate and SOW.
- Coordinate with Solutions Architects on integration, and data consultants, and others, as needed, for specific technical design requirements.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:6+ years CRM experience with a minimum of 3 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 3 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111056In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Job type:
Full-time
Salary:
negotiable
- Job Number25189911
- LocationEmpire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir eşit fırsat işvereni olmaya kararlıyız. Çalışma arkadaşlarımızın, özgün arka planlarına değer verilen ve geçmişleriyle birlikte kabul gördükleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En güçlü yanımız, çalışma arkadaşlarımızın beraberlerinde getirdikleri zengin kültür, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya yürürlükteki yasalarla korunan diğer durumlara dayalı ayrımcılık da dâhil olmak üzere, her türlü ayrımcılığa karşıyız.Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
- JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
Skills:
Automation, Risk Management, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Customer Insights & Resolution: synthesize quantitative and qualitative data (CSAT, NPS, ticket trends, root-cause analyses) to identify systemic issues and track resolution progress.
- Premium CS: design and implement workflows, SLAs, tooling, and reporting specific to premium customer segments; coordinate escalation paths and concierge services.
- Projects: end-to-end management of CS projects (process, tooling, templates, KB, automation pilots), including scoping, stakeholder alignment, delivery, and post-implem ...
- Requirements: Project management: strong experience with project planning, Agile/sprint approaches, risk management, and stakeholder management.
- Data-driven problem solving: competent with data analysis and translating insights into action.
- Process design: experience mapping workflows, defining SLAs, and implementing operational changes.
- Communication & influence: excellent written and verbal communication; can influence without direct authority and run cross-functional meetings.
- Change management & adoption: experience driving adoption (training plans, comms, playbooks).
- Customer empathy: deep understanding of frontline workflows and customer expectations.
Experience:
3 years required
Skills:
Finance, Microsoft Office, Salesforce, English
Job type:
Full-time
Salary:
negotiable
- Owner of the order management process from handover through to invoice of spare parts business. Supports the PM team in the material delivery of Repair & Overhaul and Modernization & Upgrade business. Ensure the update and analysis of key service indicators (OTD, PDBL, etc.).
- Customer management for orders under execution, being the voice of the customer in the organization while improving customer contact for all service offerings within the region, including regular, proactive, and/or early communication in case of any is ...
- Collaborates with internal teams (Technical Support, Engineering, Product Competency Centers, Sales, etc.) to clarify technical requests from the customer and resolve delivery concerns. Coordinates with Project Manager for outage/project critical deliveries to ensure project execution on time.
- Reviews, checks and prepares as necessary all shipping documentation to ensure all country specific requirements are fulfilled. Prepares all necessary documentation for invoicing and revenue recognition.
- Assists the finance team with accurate forecasting of deliveries to ensure revenue and cash collection targets are met. Align and coordinate the execution of service orders together with the PCC Parts Execution team in ME&AP.
- 10-15% domestic / international travel may be required.
- What You Bring.
- A bachelor's degree in engineering, business administration, logistics, or a related field.
- 3-5 years of relevant experience in project management, service business, order management or a related field. Experience in Oil&Gas industry or with rotating equipment under a service oriented organization is a plus.
- Solid computer literacy and experience with Microsoft Office Suite. Proficiency in order management tools and concepts.
- Familiarity with CRM (Salesforce) and ERP software (i.e. SAP) is highly desirable. Specific exposure in SAP T-codes (VA01 - Sales Order Entry, VF01 - Create Invoice, ME23N - Display Purchase Orders, ME51N - Create Purchase Requisition, VL10B - Create Delivery Note) is an added advantage.
- Excellent communication, networking, and relationship-building skills. Fluent in English, with additional languages applicable for the assigned region being an advantage.
- Team player and problem solver.
- Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
- Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- Rewards/Benefits.
- Opportunity to work on challenging projects in an exciting environment.
- Opportunity for remote/flexible work.
- Professional support and strong collaboration with colleagues around the world.
- Professional development opportunities within the company.
- https://jobs.siemens-energy.com/jobs.
Job type:
Full-time
Salary:
negotiable
- Job Description: Responsible on HRBP tasks such as orientation, Onboarding/Offboarding process, Performance management & Employee Engagement Develop effective internal communication both online & offline channels to employees Control employee disciplinary to follow company Rule & Regulation and action Summarize monthly attendance, leave, allowance, incentive and OT. Oversee People, admin, and related support services. Collaborate with BU leaders to align people strategies with local needs. Ensure effective delivery of People services, including data management. Contact the Local go ...
- Requirements: Bachelor s degree in Human Resource or related field 3-5 years minimum of working experiences Experienced in HRBP or Employee Relations is a must Experienced in Employee Engagement will be advantage Strong data analytical skill Strong communication skills Able to work under pressure Details oriented Excellent Excel skills, Google sheet. Ability to independently lead operational team on-site, engage in discussions with various -internal and external stakeholders
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