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Experience:

2 years required

Skills:

Data Analysis, Compliance, Automation, English

Job type:

Full-time

• Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
• Provide data-backed recommendations to improve frameworks, SOPs, and training.
• Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
• Support audit design and automation efforts to reduce manual work and increase audit accuracy.
• Conduct site visits to validate on ground practices and identify gaps.
• Act as a subject matter expert for QA data and processes, supporting continuous improvement.
• Requirements Bachelor s degree in Business, Operations, or related fields.
• Minimum 2-4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
• Excellent communication and stakeholder management skills, both in Thai and English.
• Proactive, detail-oriented, and able to work independently.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

Experience:

1 year required

Skills:

Selenium, SQL, Scrum, Agile Development, Thai, English

Job type:

Full-time

• Design and write test cases, scenarios, and plans from real-world use perspectives..
• Perform manual and automated tests to ensure flawless user experiences..
• Identify, verify, and report bugs, UX issues, and logic inconsistencies..
• Evaluate the usability and logical flow of our web platforms and applications..
• Validate that system feedback (alerts, warnings, and messages) makes sense to real users..
• Work closely with Developers, Product Owners, and Designers to elevate user experience and security quality..
• Build and maintain automation test scripts using tools like Playwright, Cypress, Jest, Selenium, or Postman..
• Execute regression, smoke, API, and UI tests to ensure product stability..
• Contribute ideas to enhance QA processes and methodologies..
• Participate in Agile/Scrum sprints and provide testing insights and reports to the team..
• 1-2 years of experience as a QA Engineer.
• Solid understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Hands-on experience with testing tools such as.
• Postman / Swagger / Insomnia for API Testing.
• Selenium / Cypress / Playwright / Jest / Mocha for Automation Testing.
• Basic SQL knowledge for data verification.
• Familiarity with CI/CD pipelines is a plus.
• Detail-oriented, analytical, and able to communicate effectively.
• Understanding of REST API and WebSocket.
• Experience working in Agile/Scrum teams is an advantage.
• Nice to Have.
• Experience using Git / GitHub Actions for automated testing.
• Participation in designing or improving QA processes or guidelines.
• Curiosity about cybersecurity and system reliability..
• Where You Will Work?.
• We are based at The Rice (BTS Saphan Kwai). This is a hybrid role you only need to come to the office on Tuesdays and Wednesdays.

Skills:

Software Development, Automation, Assurance, English

Job type:

Full-time

• Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
• To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
• To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
• To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• To ensure that testing addresses requirements as agreed with other stakeholders.
• To identify opportunities to apply existing automation or other tools to meet testing needs.
• To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Manage team sizing 10 staffs up.
• Minimum 5 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
• Understanding of the basic financial, business model and processes.
• Strong analytical and problem - solving skills.
• Problem solving skill.

Skills:

iOS, Android, Negotiation

Job type:

Full-time

• Forward plan the release of software life-cycles across a squad.
• Manage risks and resolves issues that affect release scope, schedule and quality.
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
• Feature/Software deployment, run and Implementation Plans.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Communicate release details and schedules to the Business as required.
• Maintain documentation related to procedures on build, release,and dependencies.
• Bachelor s degree/Master s degree in Management Information System, Computer Science, Computer Engineering, IT.
• Knowledge of software development lifecycle.
• 2-3 years experience in using project or release management tools.
• Strong knowledge in software development, design pattern and framework.
• Strong knowledge in Agile software development.
• Good knowledge in software configuration management.
• Good knowledge in walkthroughs, checkpoint reviews and inspections.
• Good knowledge in test result analyzing and reporting.
• Good knowledge in financial services industry.
• Extremely proficient in modern coding and design practices.
• Extremely proficient in one or more mobile platforms (iOS, Android, Web).
• Other skills - communication, influencing, negotiation, leadership, coaching, teamwork, trust building and conflict management.

Skills:

Assurance, Risk Management, Automation

Job type:

Full-time

• Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
• Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
• Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
• Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
• Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
• Provide technical guidance and review for automation implementations, including TypeScript-based test frameworks (e.g., Playwright, Cypress), ensuring maintainability, scalability, and alignment with QA standards.
• Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
• Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
• Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
• Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
• Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
• 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
• Strong experience in functional testing, preferably in the banking or financial services industry.
• API testing (REST, JSON/XML, Postman or similar tools).
• Mobile application testing (Android/iOS platforms).
• Mini app testing (within super apps or embedded environments).
• Proven experience planning and executing E2E tests across complex system landscapes.
• Ability to align QA efforts with stakeholders across multiple teams and systems.
• Experience collaborating with automation teams or contributing to test automation planning.
• Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
• Solid understanding of QA processes, test management tools and defect tracking.
• Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
• Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Skills:

DevOps, Research, Software Development, English

Job type:

Full-time

• Translate business requirements into scalable, secure technical solutions.
• Lead solution design and provide technical and architecture guidance.
• Act as Chapter Lead, mentoring and developing junior engineers.
• Drive code quality, best practices, and engineering standards.
• Develop and maintain web and mobile application platforms.
• Work with QA, DevOps, Security, and Infrastructure teams to ensure stable environments.
• Manage CI/CD pipelines and cloud/on-premise infrastructure (e.g. AWS).
• Own production incidents, including communication, root-cause analysis, and resolution.
• Research and adopt new technologies to support business needs.
• Qualifications8+ years of experience in software development with technical leadership exposure.
• Strong experience translating business needs into technical design.
• Experience mentoring or leading engineers.
• Agile experience (Scrum / Kanban).
• Experience in Enterprise or Solution Architecture is an advantage.
• Good command of English.
• Technical SkillsMobile: iOS, Android, Flutter.
• Web: Vue.js.
• Backend: Python, Spring Boot / Spring Framework.
• Databases: NoSQL, RDBMS, Elasticsearch.
• Cloud: AWS (Lambda, SQS, DynamoDB, S3, API Gateway).
• Practices: BDD, TDD, Automation Testing.

Experience:

5 years required

Skills:

Automation, Software Testing, Python, English

Job type:

Full-time

• Master/Bachelor s Degree in Computer Science, Computer Engineering or related subject area.
• Experience 5+ years in software testing.
• Shown knowledge and experience in the fundamental of software testing, testing concept, method, automation test implementation and test tools.
• Solid Understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and tools.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

5 years required

Skills:

Compliance, ISO 9001, ISO 14001

Job type:

Full-time

• Oversee all quality-related activities and ensure effective implementation of DM s quality system.
• Drive continuous improvement using the Plan-Do-Check-Act (PDCA) methodology.
• Ensure customer satisfaction through consistent product and process quality.
• PLAN - Define Quality Strategy Ensure the Group Quality Policy is implemented, communicated, and understood within DM.
• Define DM-specific quality objectives aligned with group targets.
• Identify quality risks and improvement opportunities within DM.
• Collaborate with the QSM to ensure the DM processes are aligned with the Group Process Map.
• DO - Execute Quality Plans Document DM-specific processes and support documentation of group-wide processes.
• Train QA, QC, and SQE teams on ITPs and relevant technical quality documents.
• Lead training initiatives to build quality awareness across all DM departments.
• Foster a culture of quality by promoting a proactive, quality-minded approach among managers and staff.
• Ensure compliance with applicable standards (ISO 9001, ISO 14001, CARES, etc.).
• CHECK - Monitor Quality Performance Conduct internal audits in coordination with the QSM, aligned with applicable standards.
• Monitor and report key performance indicators (KPIs), audit results, and customer satisfaction.
• Maintain and update the plant's KPI dashboard.
• Lead the annual Management Review process.
• Support and facilitate second- and third-party audits (e.g., ISO 9001, ASME, ISO 19443, customer audits).
• ACT - Correct & Improve Coordinate corrective and preventive actions.
• Oversee investigations and resolution of customer complaints.
• Initiate improvements to address deficiencies and enhance process effectiveness.
• Supply Chain Quality Define raw material specifications and collaborate with SQAs.
• Participate in supplier evaluations and selection.
• Ensure purchase orders are issued to approved suppliers per validated specifications.
• Team & Resource Management Promote Dextra s vision, mission, and values throughout the organization.
• Assess and report on the resources required to implement the Quality Policy effectively.
• Define the QA department structure and maintain updated job descriptions.
• Monitor team performance and KPIs via PMS (Performance Management System).
• Identify competency gaps and implement development plans for QA team members.
• Document Control Center Management Oversee review, approval, registration, distribution, and archiving of controlled documents.
• Validate product documentation such as datasheets, assembly instructions, and quality manuals.
• Maintain and validate raw material specifications.
• Manage drawing records and control access to standards and technical documents.
• Nuclear Safety Ensure nuclear safety is prioritized above all other considerations.
• Apply a cautious, balanced approach to decision-making involving quality, cost, and schedule.
• Promote a culture of responsibility, accountability, and open communication.
• Ensure qualified personnel are assigned to key roles and empowered to raise safety concerns.
• Encourage a questioning attitude and challenge unsafe behaviors or decisions.
• Respond promptly and conservatively to any incident that could impact nuclear safety.
• Transparently report to the Board any issue potentially compromising nuclear.
• Qualification Requirements: Bachelor's degree or higher in Engineering or related field.
• At least 5 years working experience in Quality management position.
• Excellent written and oral communication is necessary.
• Computer skill (Microsoft office program).
• Statistical software skill (Minitab, SPSS).

Experience:

1 year required

Skills:

Mobile App Testing, Social media, Good Communication Skills, English

Job type:

Full-time

• Primarily conduct pret-release and post-implementation testing.
• Work with business teams and assist to develop and execute test cases based on business requirements.
• Report bugs and errors to development teams promptly for investigation and ensure close monitoring of defect resolution and retest.
• Provide prompt updates on testing progress and clear escalation of potential risks to UAT Project Lead.
• Provide comprehensive documentation of test cases, test results and defect management for the required sign offs.
• Identify and propose ways to constantly improve UAT efficiency.
• Requirements: Bachelor s degree in Computer Science, Technology, Engineering or related field.
• Minimum 1 year of working experience in end-user testing or mobile app testing.
• Previous work experience in e-commerce, Fintech, logistics, backend system, or social media industry would be an advantage.
• Highly goal driven and able to work well in fast paced environments.
• Strong team player and possess good communication skills.
• Good English skills.

Experience:

5 years required

Skills:

Compliance, Automation, Software Testing, English

Job type:

Full-time

• Maintaining automated code and scripts to ensure reliability and alignment with evolving requirements.
• Monitoring automated test results and ensuring all tests consistently pass before release, investigating and fixing failures promptly.
• Driving improvements in test coverage, stability, and execution speed to reduce defects and increase delivery confidence.
• Ensuring traceability between requirements, test cases, and automated scripts for completeness and compliance.
• You will lead defining testing scenarios and estimating effort to fulfill customer requirements. We work closely as a team to set timeframes for assigned user stories and establish clear outcomes that align with business objectives. You will review scenarios and test cases with junior team members to ensure high-quality test code and adherence to engineering guideline. We continuously work to identify and implement any improvements to improve team/operational efficiency. And You will be responsible to drive them to achieve efficiencies and results. Qualifications & Experience: Master/Bachelor s Degree in Computer Science, Computer Engineering or related or a related field.
• Experience 5+ years in testing fundamentals, automation, and QA tools.
• Proven knowledge and experience in software testing fundamentals, testing concept, method, automation test implementation and test tools.
• Proven understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and automation frameworks.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

2 years required

Skills:

Compliance, Procurement, SAP

Job type:

Full-time

• To manage raw material and packaging material team to stable production when to change manufacturing plan in production process.
• Follow up investigation, CAPA of any issues during using material in day-to-day manufacturing.
• To ensure and maintain compliance level of supplier (reject rate, complaint rate etc).
• To ensure that packaging material test results are checked, approved, recorded and available for inspection in accordance with Good Manufacturing & Control Laboratory Practices.
• To be responsible for maintain packaging material specification.
• Be responsible for all SOP related to packaging and raw material and safety.
• Co-ordinate with planning, production, warehouse, procurement, and quality team when raw material and packaging material encounter quality problem.
• To ensure that packaging material test results are checked, approved, recorded and available for inspection in accordance with Good Manufacturing & Control Laboratory Practices.
• To ensure recompilation for raw material is aligned with sampling card.
• Be responsible to pass and release all packaging material complied in SAP system.
• Coach and mentor less experience analyst and staffs; check the quality of their work and help them resolve problems.
• To supervise team to solve analysis issue and instrument operate issue.
• To ensure that equipment, instrument are maintenance, calibrated of packaging material in QC laboratory.
• Accountable for ensuring laboratory investigations are thorough and accurate and escalation of confirmed Out of Specification (OOS) and Out of Trend (OOT) results in line with global standards and any local SOPs.
• To provide effective application of analytical investigation and change management within QC as defined in SOPs.
• To maintain Raw material sampling following HALAL requirement.
• To understand and follow all necessary Health & Safety systems and ensure that work is consistent with safe working practices.
• To communicate with packaging team and AQL when packaging specification problem.
• To provide and support raw material and packaging material rejection report to production, warehouse, planning, and supplier.
• To review packaging material report, summarize monthly packing material rejection, Right at First time (RFT).
• Co-responsible for housekeeping, cleanliness, and safety in the laboratory, also responsible for taking care of laboratory facilities to keep them in good condition and ready for use.
• Perform other related jobs that may be assigned by the supplier or superior.
• To responsibility of Halal Management TeamDevelop and monitor manufacturing procedure of halal product to assure its consistency.
• Coordinate for test every incoming material in accordance with halal certificate, specifications, and manufacturer.
• Communicate with KAHI for each deviation and non-compliance of material and product in halal documentation.
• Deliver internal halal training to all internal department member.
• The experience we're looking for.
• Minimum 2 years experience in Quality Control and/or Assurance of manufacturing site and / or technical centre preferably within a multinational Pharmaceutical Business.
• Through knowledge of GMP requirements for API manufacturer (ICH7) and PS9000 standard for pharmaceutical packaging material.
• Broad understanding of Healthcare and Pharmaceutical manufacturing operations business including raw materials and packaging material manufacturing and control.
• Knowledge of Quality responsibilities, systems, and standards.
• Knowledge and experience of Good Manufacturing Practice and Regulatory standards.
• Supplier/3rd party/Distribution centre (WH) Quality Management.
• The skills for success.
• Flexibility in thinking and pragmatic problem-solving skills.
• Proven experience in multifunctional / multinational project management.
• Excellent communication skills with the ability to work on own initiative is essential for the success of this role. Be able to debate and negotiate with external supplier personnel.
• Well-developed influencing skills. Diplomatic and tactful in difficult supplier situation.
• Highly motivated and confident in external environments. Organised and able to deliver concise written or oral summaries to line manager.
• Able to lead improvement plans with key suppliers, requires a good manufacturing knowledge and an understanding of business process.
• Able to train and coach other auditors is preferably.
• SAP experience/knowledge will be advantage.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Energetic, Negotiation, Excel, English

Job type:

Full-time

• Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
• Make hotel reservations, cancellations and modifications of stay.
• Handle objections and be persuasive.
• Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
• Offering a personalized experience, even more so for overflow hotels.
• Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
• Support the team of Sales agents.
• Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
• Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
• Conduct call monitoring, coaching sessions.
• Motivate the team to achieve and exceed KPIs.
• Assist in onboarding and training new hires.
• Escalate complex customer or operational issues to management when needed.
• Foster a positive, high-performance team culture.
• Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
• Native Thai, fluent in English.
• Minimum 3-5 years of call center sales experience.
• Proven track record of exceeding sales targets.
• At least 1-2 years of leadership or supervisory experience preferred.
• Strong coaching and mentoring skills.
• Excellent communication and negotiation skills.
• Ability to analyze performance data and implement improvement strategies.
• Strong problem-solving and decision-making abilities.
• Computer literate in Microsoft Window, powerpoint and excel applications required.
• Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Highly responsible & reliable.
• Very enthusiastic, outgoing personality, organized and thorough.
• Flexible working hours.
• Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
• Terms: Full time, 5 days/week (working hours from 8am until 9pm).
• Requirement: Shift hours including weekend and public holidays.

Skills:

Excel

Job type:

Full-time

• ให้บริการด้านข้อมูลประกันภัยอุบัติเหตุส่วนบุคคล การประกันภัยการเดินทาง.
• บริหารจัดการข้อร้องเรียนจากลูกค้า.
• วุฒิปริญญาตรี ไม่จำกัดสาขา.
• มีทัศนคติที่ดีต่อหน้าที่ที่ได้รับมอบหมาย (Can Do Attitude).
• มีทักษะในการสื่อสาร การเจรจาต่อรอง การจับประเด็นและการนำเสนอข้อมูลได้ดี.
• มีมนุษยสัมพันธ์ดี มีความมุ่งมั่น และกระตือรือร้น.
• สามารถทำงานภายใต้สภาวะความกดดันได้เป็นอย่างดี.
• สามารถใช้โปรแกรม Microsoft: Outlook, Excel & Word พื้นฐานได้ดี.

Experience:

3 years required

Skills:

GMP, Risk Management, Quality Assurance

Job type:

Full-time

• Lead the development, implementation, and ongoing management of the company s GMP system.
• Own and drive the quality system, including deviation management, change control, and risk management, ensuring timely and effective closure.
• Lead and monitor Quality KPIs at both local and global levels to ensure targets are met.
• Prepare and lead internal quality audits for the Bangplee factory in accordance with relevant SOPs, ensuring compliance with GMP, GDP, ISO 13485, and regulatory requirements.
• Drive standards deployment and quality system initiatives, ensuring site compliance with regulatory requirements and timely follow up of actions arising from external audits.
• Coordinate with cross functional teams at the Bangplee factory to ensure all product and process non conformities are properly raised and managed through the deviation reporting system.
• Ensure all required changes are raised through the change control system in line with Bangplee SOPs, with defined actions completed and post approval obtained prior to implementation.
• Lead and coordinate investigations into complaints and deviations, ensuring effective Corrective and Preventive Actions (CAPA) are identified and implemented to prevent recurrence.
• Track and ensure closure of all actions arising from quality deviations and GMP corrective actions.
• Educate, train, and monitor Quality Assurance inspectors and relevant staff to ensure understanding and compliance with established quality procedures and standards.
• Be responsible for Annual Product Quality Reviews (APQR), Management Reviews, and Post Market Surveillance (PMS).
• Ensure compliance with global quality standards, GMP, and applicable regulatory requirements and procedures.
• Ensure incoming quality training and annual quality training programs meet established requirements.
• Manage and oversee pest control activities at the site.
• The experience we're looking for.
• 3-5 years experience in a manufacturing site and/or technical center, preferably within a multinational pharmaceutical or FMCG environment.
• Strong working knowledge of QMS, GMP, GDP, PIC/S, ISO 13485, and other applicable standards.
• Demonstrated track record of strong delivery and execution.
• Proven people management experience, with the ability to lead, develop, and influence teams at all levels.
• Flexible thinker with pragmatic problem solving skills.
• Proven experience managing multifunctional and/or multinational projects.
• In depth knowledge of quality responsibilities, systems, and standards.
• Willingness to relocate internationally for career development opportunities within a global organization.
• Demonstrates Reckitt values: Achievement, Teamwork, Entrepreneurship, and Commitment.
• The skills for success.
• Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Finance, Negotiation

Job type:

Full-time

• Develop and lead a multi country channel strategy covering distributor structure, market segmentation, capability development, and go to market optimization across Southeast Asia.
• Drive joint business planning processes with regional channel partners, including target-setting, go-to-market strategy, capability building, and performance governance.
• Provide market insights and regional intelligence to support portfolio decisions, go ...
• Channel and Distributor Management Implement a standardized channel performance management system using KPIs such as revenue growth, market penetration, inventory health, forecasting accuracy, and program ROI.
• Strengthen execution across markets through standardized training, joint business planning, and channel enablement programs tailored for SEA.
• Lead channel partner capability-building programs, including commercial training, technical training, digital enablement, and operational excellence initiatives.
• Operational and Cross Functional Collaboration Partner with regional supply chain, marketing, finance, and customer service teams to ensure seamless execution and support for channel partners.
• Ensure adherence to company policies, ethical standards, and regulatory requirements across different countries.
• Represent the Automotive Aftermarket business in regional performance reviews, strategic planning forums, and cross-functional leadership meetings.
• QualificationsBachelor s degree in business, marketing, engineering, or a related field; an MBA is an advantage.
• Extensive experience in automotive aftermarket sales, channel management, or distributor leadership across multiple Southeast Asian markets.
• Strong understanding of the regional aftermarket ecosystem, including channel partners, workshops, and retailers.
• Demonstrated success in driving revenue growth and executing channel strategies across diverse markets.
• Excellent negotiation, communication, and stakeholder management skills with the ability to influence at multiple organizational levels.
• Strong analytical, planning, and decision making capabilities, with proficiency in managing complex market data and performance metrics.
• Willingness to travel frequently across Southeast Asia to support partners and market execution.
• Learn more about 3M s creative solutions to the world s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement

Experience:

8 years required

Skills:

Research, Financial Analysis, Product Development, English

Job type:

Full-time

• Play a key role on client engagements, managing studies to define client needs and supervising research activities to obtain relevant data.
• Be responsible for managing project teams comprised of consultants who design and develop innovative long-term business strategies for client corporations that maximize the return on the investment of shareholders.
• Oversee the formulation of hypotheses for research and investigation, and the advanced financial analysis of client, competitor, and industry data.
• Apply knowledge of business principles and industrial organization, develop actionable recommendations, and supervise work including strategic due diligence, product development studies, change management plans, and the evaluation of long-term investment opportunities.
• Be responsible for managing client contact and play a key role in the development and maintenance of high-level client relationships.
• Act as a key topic content lead for proposals or other business development work.
• What You'll Bring.
• Strong academics from a top-tier institution.
• A minimum of 8 years of professional experience, including experience in a strategy consulting environment and a demonstrated ability to lead teams of consultants.
• Experience from solving complex business problems and devising business strategies, through formulating research and/or analytical approaches involving quantitative analysis, conceptualization, and communication of strategic solutions.
• Excellent communication and persuasion skills and written and spoken English.
• Excellent numerical skills, analytical and structured with the potential to conduct advanced quantitative analysis.
• Solid business acumen, commercial capabilities and business judgement.
• Team player, open and positive in a group dynamic.
• Additional info.
• WHAT CAN A CAREER AT BCG OFFER YOU?.
• An opportunity to innovate and change: We have a legacy of developing deep insights and game-changing ideas and our case teams take ideas from all levels in order to deliver breakthrough insights to our clients.
• Training and mentoring: We embed mentorship and apprenticeship throughout your time at BCG. You will have a support system of career development advisors, the guidance of project leaders, and partnership with your colleagues and teammates at every turn.
• A collaborative approach: You will join a growing team of talented individuals, operating and learning from people with a diverse and broad set of backgrounds.
• EQUAL OPPORTUNITY.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, disability, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

Job type:

Full-time

• Manage daily pick & pack operations with precision, ensuring high-quality output across picking, packing QC, consolidation, and dispatch.
• Drive performance to consistently achieve On-Time In-Full (OTIF) and meet or exceed order accuracy standards.
• WMS & Inventory ManagementUtilize Manhattan WMS daily to execute and optimize warehouse transactions.
• Support cycle counts, manage stock adjustments, and drive shrinkage control initiatives to maintain inventory accuracy.
• People & Safety LeadershipLead, motivate, and coach a team of shift operators to deliver strong performance and engagement.
• Plan and manage shift rosters to meet operational needs.
• Enforce strict EHS standards and ensure the safe use of tools, equipment, and warehouse systems.
• Continuous Improvement & CollaborationImprove productivity metrics such as picks per hour through data-driven insights, training, and process enhancement.
• Lead root-cause analysis for operational variances and support internal/external audits.
• Work closely with Planning, Customer Service, Transport, Inbound, Outbound, and Inventory Control teams to ensure seamless end-to-end operations.
• Collaboration & CommunicationProvide daily operational updates on pick & pack performance.
• Communicate clearly with management on issues, risks, and recommended solutions.
• A hands-on, motivated leader who thrives on the warehouse floor, inspires frontline teams, and drives operational discipline. You have strong WMS skills, a continuous improvement mindset, and a passion for quality and safety.
• Key Skills & ExperienceStrong expertise in warehouse operations and inventory management.
• Daily, practical proficiency in Manhattan WMS.
• Proven leadership capability in managing frontline shift-based teams.
• High commitment to quality, safety, and process rigor.
• Strong data-driven problem-solving skills, particularly with KPIs such as picks per hour, accuracy, and inventory levels.
• What You'll Need (Required Qualifications)Prior supervisory experience in a fast-paced warehouse or distribution environment, specifically in pick & pack operations.

Skills:

DevOps, Automation, Kubernetes

Job type:

Full-time

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

Experience:

7 years required

Skills:

Compliance, Python, SQL, English

Job type:

Full-time

• 50% to conceptualising, designing, building, and scaling Procurement GenAI/ Agentic AI agents and use-cases.
• 50% to delivering client service with focus on savings & value creation, category insights, operating model, and holistic procurement transformation.
• You will help clients reinvent procurement with digital and GenAI capabilities, unlocking step-change value, greater resilience, sustainability impact, and innovation across their value chains. This role is ideal for a procurement expert who is also te ...
• This is a global role reporting to BCG s Global Topic Leader for Procurement, and you will operate as part of our Global GenAI Procurement Team across North America, Europe, and Asia.
• Our Expert Consulting Track.
• The Expert Consulting Track (ECT) is vital to BCG s ability to successfully meet our clients demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the best of BCG to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
• What You'll Bring.
• Core Procurement Expertise.
• 7-12 years of experience in procurement, supply chain, digital procurement, or related fields.
• Strong fundamentals in category management, sourcing, contracting, supplier management, compliance, and risk.
• Proven track record in delivering procurement value creation and transformation programs.
• Experience in top-tier consulting firms is a strong plus.
• Experience in Procurement or Supply Chain functions of leading blue-chip or Fortune 500 companies especially within AI/GenAI-focused COEs, is an advantage.
• GenAI Technical Competencies.
• Hands-on experience building GenAI solutions, not just managing vendors - e.g., working with LLMs, knowledge retrieval (RAG), prompt engineering, agent design, workflow automation, or analytics tools.
• Ability to translate procurement processes into technical requirements and solution architectures.
• Ability to work collaboratively with engineers and data scientists, familiarity with Python, SQL, or no-/ low-code platforms will be a plus.
• Strong understanding of data readiness, governance, quality assurance, and model evaluation.
• Experience in AI-native or cloud-native companies is a strong plus, particularly in roles involving product development or applied AI.
• Consulting & Leadership Skills.
• Strong problem-solving and communication skills; ability to influence C-level stakeholders.
• Proven leadership managing teams and complex multi-workstream engagements.
• Fluency in English; proficiency in one or more SEA languages is an advantage.
• High adaptability, entrepreneurial mindset, and a passion for innovation in procurement.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.