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Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Organize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and information. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests satisf ...
- Assist management in motivating and coaching employees; serve as a departmental role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Enter and locate information using computers/POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Duty Manager Position Type Full Time Job ID 25068336 Additional Info (Local-Thai) Career area Rooms & Guest Services Operations Location(s) The St. Regis Bangkok Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
Job type:
Full-time
Salary:
negotiable
- Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.
- Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.
- Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.
- Analyze operational performance and prepare regular reports with insights and recommendations for improvement.
- Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.
- Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.
- Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.
- Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.
- Promote a positive organizational culture and foster the professional development of hotel teams.
- Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.
- Minimum of 7-10 years experience in hotel operations, preferably within the budget or economy hotel segment.
- Proven experience managing multi-site hotel operations and leading large teams.
- Strong leadership, problem-solving, and strategic planning skills.
- Deep understanding of both front-of-house and back-of-house hotel functions.
- Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.
- Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).
- Good command of English (both written and spoken).
Job type:
Full-time
Salary:
negotiable
- Shift 1 >> 08:00 a.m. - 17:00 p.m.
- Shift 2 >> 13:00 p.m. - 22:00 p.m.
- Bachelor's degree in Liberal Arts, Humanities or related field.
- At least 1-2 years of experience in service business such as hotel or shopping mall industry.
- Proficient in using MS Office program.
Job type:
Full-time
Salary:
negotiable
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
- Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
- In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Bellman (Guest Experience Expert), The Ritz-Carlton, Bangkok Position Type Full Time Job ID 25085959 Additional Info Career area Rooms & Guest Services Operations Location(s) The Ritz-Carlton Bangkok Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
Job type:
Full-time
Salary:
negotiable
- Provide recommendations and participate in planning to ensure the security of customers, employees, buildings, and assets of the Siam Piwat Group and its affiliates, in accordance with overall policies.
- Participate in planning and provide guidance in supervising and overseeing the work of subcontractors to ensure they perform according to the work plan.
- Security Management: Develop and implement comprehensive security plans to protect the mall, its patrons, and employees.
- Safety Protocols: Participate in setting standards for security, traffic management, and the management of parking facilities within the shopping center.
- Crisis Response: Provide recommendations and participate in developing security standards to be prepared for various potential emergencies.
- Team Leadership: Supervise and mentor the security team, providing training and development opportunities to enhance their skills and performance.
- Surveillance and Monitoring: Oversee the operation of surveillance systems and ensure continuous monitoring of the premises.
- Incident Reporting: Manage the documentation and investigation of security incidents, accidents, and breaches, and implement corrective actions.
- Collaboration: Work closely with local law enforcement, emergency services, and other relevant agencies to coordinate security efforts and response plans.
- Budget Management: Prepare and manage the security department s budget, ensuring cost-effective use of resources.
- Customer Service: Maintain a visible presence within the mall, addressing security concerns of customers and staff promptly and professionally.
- Bachelor s degree in Security Management, Criminal Justice, or a related field.
- Minimum of 15 years of experience in security management, with at least 10 years in a leadership role.
- Strong knowledge of safety regulations, crisis management, and emergency response protocols.
- Excellent leadership, communication, and interpersonal skills.
- Ability to remain calm and make quick decisions in high-pressure situations.
- Proficiency in security technology and surveillance systems.
- Candidates with experience in the luxury shopping mall or luxury hotel industry will be given special consideration.
- This position may require working evenings, weekends, and holidays.
- Must be able to respond to emergencies at any time.
Skills:
Project Management, Teamwork, Good Communication Skills
Job type:
Full-time
Salary:
negotiable
- Provide first-line IT support and services to both the corporate office and hotel properties; escalate to vendors as needed.
- Handle daily IT operations in hotels, including network systems, telephone systems, POS, and back-office systems.
- Plan, manage, and maintain the hotel/warehouse s IT infrastructure including hardware, software, network systems, and servers to ensure smooth operations.
- Manage and participate in IT-related projects such as system upgrades, security enhancements, and new implementations across various business units.
- Assist in developing and maintaining the company s website to optimize user engagement and support strategic business goals.
- Coordinate with external vendors and internal teams to resolve IT issues and implement effective solutions.
- Report progress and issues to management regularly.
- Perform regular system backups, data protection, and disaster recovery procedures.
- Maintain IT documentation and inventory.
- Assist with IT projects through vendor coordination.
- Aligning to Corporate IT Policies; ensuring that all technology systems, processes, and practices within the organization adhere to its established IT policies and regulations.
- Bachelor s degree or higher in Computer Engineering, Computer Science, Information Technology, or related fields.
- Minimum 5 years of experience in IT support or infrastructure roles; hospitality or hotel industry background is a plus.
- Proficient in network systems, IT equipment, and end-user support.
- Familiar with hotel systems such as Comanche PMS, POS, CCTV, and telephony systems.
- Strong project management, communication, and teamwork skills.
- Experience in website development or content management is an advantage.
- Service-minded, solution-oriented, and able to work under pressure.
- Good communication skills.
- Adaptability to work outside of standard hours, including potential availability during holidays for urgent matters or project deadlines.
Skills:
Data Analysis, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Member Privilege Strategy: Design and implement innovative marketing campaigns and loyalty programs targeted at tourist members to increase engagement, repeat visits, and spend..
- CRM Campaign Management: Manage end-to-end CRM campaigns including segmentation, messaging, testing, and reporting..
- Customer Segmentation: Utilize customer data to segment the tourist member base and develop tailored communications and offers for each segment..
- Partnership Development: Collaborate with tourism boards, travel agencies, hotels, and retail partners to create exclusive benefits and experiences for members..
- Data Analysis & Reporting: Monitor and analyze campaign performance, customer behavior, and program effectiveness to optimize future marketing efforts..
- Cross-functional Coordination: Work closely with sales, digital, and operations teams to ensure cohesive execution of member privilege strategies..
- Member Experience Enhancement: Gather insights from customer feedback and behavior to continuously improve the member journey and value proposition..
- Bachelor s degree in Marketing, Business Administration, Tourism, or a related field.
- 7+ years of experience in marketing, loyalty programs, or CRM within tourism, hospitality, or retail industries.
- Proven experience in CRM platforms and customer segmentation techniques.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and project management skills.
- Fluent in English (other languages a plus, especially those relevant to tourist demographics).
- Experience with tourist data sources and travel trends.
- Familiarity with international markets and cultural sensitivity.
- Creative mindset with a focus on customer-centric thinking.
- Experience with omnichannel marketing strategies..
Skills:
Multitasking, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Calendar and Schedule Management:Manage the Head of Audit Business Unit s calendar, including scheduling appointments, meetings, travel arrangements, and deadlines.
- Prioritize and reschedule tasks based on urgency and importance.
- Coordinate schedules and meeting logistics with internal and external stakeholders.
- Communication and Correspondence:Screen, prioritize, and respond to emails and other communications.
- Manage information flow to ensure the Head of Audit Business Unit receives critical information promptly.
- Travel & Logistics:Arrange and manage domestic and international travel, including flights, hotels, and transportation.
- Ensure smooth travel logistics and contingency plans are in place.
- Project Management and Administrative Tasks:Assist in managing and prioritizing the Head of Audit Business Unit s projects and tasks, ensuring timely completion.
- Maintain accurate records and filing systems.
- Order office supplies and manage administrative tasks.
- Additional Responsibilities:Anticipate the needs of the Head of Audit Business Unit and take initiative to address them.
- Handle sensitive information with discretion and maintain confidentiality at all times.
- Represent the Head of Audit Business Unit professionally and courteously in all interactions..
- Bachelor's degree or equivalent experience in business administration, executive assistance, or a related field.
- Minimum of 5 years of experience as a Personal Assistant or Executive Assistant, preferably in a fast-paced and demanding environment.
- Strong organizational, time management, and multitasking skills.
- Excellent communication, both in Thai and English, and interpersonal skills, with the ability to build rapport with stakeholders at all levels.
- Proficient in Microsoft Office Suite and other relevant software applications.
- Highly motivated, detail-oriented, and discreet.
- Ability to work independently and take initiative.
- Be flexible and able to adjust to changing priorities and unexpected challenges.
- Strong understanding of the digital business landscape is a plus.
Skills:
Compliance, Research, Human Resource Management
Job type:
Full-time
Salary:
negotiable
- Plan, manage, and develop employee welfare systems to ensure they are appropriate, fair, and aligned with organizational goals.
- Monitor and process documentation related to welfare disbursement for employees in both regular and emergency cases such as work-related accidents, death, or natural disasters.
- Oversee and manage welfare expenses, including but not limited to employee uniforms, annual vaccinations, health check-ups, employment of persons with disabilities, med ...
- Coordinate, implement, and promote internal activities that foster positive employee relations, such as birthday celebrations, CSR initiatives, and projects like Sahapat Massage by the Blind..
- Collect data, documentation, and relevant information in cases involving employee complaints or disciplinary actions to support management decision-making.
- Support the revision and improvement of company rules and regulations to ensure compliance with labor laws and government mandates.
- Provide consultation and organize labor relations initiatives that enhance mutual understanding between employees and the company.
- Prepare communication materials and manage channels and venues for welfare and labor relations activities.
- Research, analyze, and recommend enhancements to welfare programs such as hotel accommodation allowances, healthcare benefits, and workplace health facility improvements to meet current needs and trends.
- QualificationsBachelor's or Master's degree in Human Resource Management, Political Science, Law, or a related field.
- Minimum of 2 years of experience in labor relations or employee welfare administration.
- Solid knowledge of labor laws, social security regulations, and relevant compliance standards.
- Strong communication, coordination, negotiation, and problem-solving skills.
- Proficiency in Microsoft Office and HR-related systems.
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- บริษัท สหพัฒนพิบูล จำกัด(มหาชน).
- โทร.
- Email: [email protected].
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensu ...
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests passions to life. If you are original, innovative, and always looking towards the future of what s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Assistant Manager - Welcome Position Type Full Time Job ID 25073388 Additional Info Career area Rooms & Guest Services Operations Location(s) W Bangkok Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
Experience:
2 years required
Skills:
Atlas, Tableau, Salesforce, English
Job type:
Full-time
Salary:
negotiable
- Integration platform specialists monitoring and ensuring the completion of the technical and commercial onboarding leading to a Ready to sale status.
- End-to-End technical and operational ownership of the onboarding process for selected strategic connectivity partner accounts, including global hotel chain brands.
- Assist hotels and chains in the ARI mapping process to reduce timescales, via channel manager or connectivity incl. SynXis, including sharing extranet credentials and contract code details necessary for mapping.
- Promote and maximize central framework agreements: persuade hotel decision-makers to adopt and optimize the rate plans and commercial terms negotiated by the central framework team. Effectively communicate the benefits of various rate plans, including yieldable and higher commission rate options, to maximize hotel exposure and sales potential.
- Responsible for the content completion and accuracy needed for correct client mapping: room names, PMS codes, images, description,.
- Commercial onboarding: Monitoring initial performance to ensure correct set-up and payment facilities.
- Offboarding to respective commercial team with a detailed handover plan, including commercial agreement and expectation, contact person, potential challenges (design handover plan).
- Time Allocation (expected, subject to periodicity): Assisting hotels in completing the ready to sale journey: rate plan creations, ARI update, integration: 35%.
- Commercial onboarding to First 10 confirmed bookings: 25%.
- Offboarding to frontline sourcing: 20%.
- Provide support to hotels during their early life stage for commercial, operational, financial queries: 20%.
- How we Measure Success: Days between new hotel request and first-booking status.
- Hotel NPS score on start of working with us .
- Implementation success.
- Producing hotels.
- New hotel sales.
- Requirements & Skills: Education: University degree (Tourism will be desirable).
- Languages: Native or bilingual level of the local language, very advanced level of Chinese and English.
- Experience: 2-4 years of experience.
- Knowledge: MS Office: advanced level.
- Atlas: Expert level.
- Tableau: Basic user level.
- Salesforce or any other CRM: Basic user level.
- Great opportunity to excel at any of the above tools through training and practice. Soft Skills: Organizational Skills, Customer focused, Attention to detail, Teamwork, Negotiation & Influencing, Continuous improvement, Analytical view, Initiative. You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work within an innovative, engaging, and multicultural environment where people is first. Having the opportunity to build strong and lasting business relationships and friendships from around the world. And with options for developing your career locally or within one of our beautiful working locations across the globe.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful.
- working locations across the globe.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Skills:
Business Development, Negotiation, Teamwork, English
Job type:
Full-time
Salary:
negotiable
- Identify and target new potential and strategic partners.
- Build and tailor the right value proposition and product offering according to each partner needs.
- Work very closely with the Acquisition team to set-up the partner in our system and ensure effective and efficient conversion.
- Sign differentiation with existing partners Identify and target partners where there is potential business uplift via differentiated conditions tailored to each partner with a joint-value approach.
- Prioritize the hotels by the uplift potential value and work closely with commodity owner to align the approach externally.
- Understand the market landscape and trends to be able to present the right value proposition to the partner.
- Deep understanding of the SPA model (strategic partnership agreement) to be targeted as the ultimate differentiation.
- Negotiate differentiated conditions to ensure competitive advantages with key partners (Exclusive conditions, tailor contracting for key customers, SPA or SVC agreements, etc).
- Strategy implementation and delivery Implement and deploy the strategic plans agreed with the Regional Account developer Manager and aigned with the overall organizational goals and objectives.
- Work on strategic account planning by prioritising the right partner interactions at the right time.
- Deep understanding on customer needs, analyze competitor landscape and offerings as well as demand and potential conversion.
- Support the Ecosystem integration by tailoring the product offering to each partner's needs (Roiback, MKT products, Data, Insurance, etc).
- Product optimization via growth plans Understand the pipeline s potential and identify the key elements to improve the overall contracting quality that will drive the increase in conversion rate and materialize the hotel s or cluster's potential.
- Develop joint-plans with partners for long-term relationships.
- Identify key opportunities aligned with the partner s strategy to ensure growth (markets, lead times, volume growth in certain customer segments, etc).
- Collaboration Work very closely with the commodity, acquisition and differentiation teams towards mutual goals and objectives.
- Work closely with both teams on the transition of hotels and clusters to be moved to differentiated (strategic acquisitions, SPAs, etc)+.
- Work closely with the Direct channel specialists team to accelerate the Ecosystem deployment and new deals acquisition.
- Maintain close relationship with other account developer specialist to foster collaboration and best practice sharing.
- Work closely with other departments to ensure smooth operation (marketing, operations, commercial enablement hub, SPA specialists, commercial optimisation, competitiveness, etc).
- Tools & Processes adoption Ensure the usage and adoption levels of the company tools or processes agreed with team leader.
- Active participation in the usage of any new tool and process implemented as well as providing constructive feedback towards its constant improvement.
- Ensure continuity of the usage and adoption of tools and processes aligned with the company objectives.
- Collaborate with the decision on standarization across the region to ensure consistency and efficiency.
- Seemless transition Ensuring smooth transition when transferring a product to the diffeerntiated teams.
- Avoid business disruptions in the promise delivery to maintian customer trust and satisfaction.
- Effective communication between initial team within commodity and the differentiated team to transfer all relevant knowledge, insights, contacts and any necessary documentation.
- Identify and mitigate any potential risk associated to the transition.
- External relationships Develop and maintain relationships with external stakeholders, including customers and hotel partners.
- Support and set an example in front of the teams on a hotel consultative selling approach towards our key partners.
- Direct involvement in the negotiations, optimisation and acquisition with key strategic accounts in their region.
- Represent the company at industry events, conferences and trade shows.
- Requirements Capabilities: Market Expertise and Relationship Building: Demonstrate a deep understanding of the hotel landscape, build strong partnerships, and tailor solutions to meet individual hotel needs.
- Commercial Acumen and Negotiation Mastery: Master the negotiation process, structure optimal commercial agreements, and optimize the use of HBX' tools to drive business growth and profitability.
- Business Development and Planning: Identify new business opportunities, develop comprehensive business plans, and prioritize initiatives based on business fundamentals.
- Data-driven decision-making: Leverage data and insights to inform decision-making, optimize performance, and identify areas for improvement.
- Product and Revenue Management Expertise: Possess a deep understanding of Hotelbeds' product portfolio and hotel revenue management principles to optimize pricing and inventory strategies.
- Teamwork and Collaboration: Collaborate effectively with internal and external stakeholders, sharing knowledge and aligning efforts to achieve common goals.
- Agility and Adaptability: Demonstrate the ability to thrive in a dynamic environment, embrace change, and think creatively to overcome challenges.
- Experience: Previous experience in commercial roles with direct contact with clients.
- Previous experience in contracting and negotiation with customers.
- Excellent in English spoken and written.
- Account planning.
- Account Growth Plans.
- Qualifications Bachelor's or master s degree in business administration, Tourism Management or similar.
- Proficient level of English and any additional language would be a plus.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Experience:
5 years required
Skills:
Finance, Budgeting, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Assist the Director of Finance in overseeing all financial operations, including budgeting, forecasting, reporting, and auditing.
- Ensure compliance with company policies, local regulations, and international accounting standards.
- Analyze financial data to provide actionable insights and support decision-making.
- Manage cash flow, expenses, and profitability to meet operational and strategic objectives.
- Supervise and develop the Finance team to ensure high performance and engagement.
- Collaborate with department heads to ensure accurate financial planning and control.
- Support sustainability initiatives by integrating cost-effective and responsible financial practices.
- Qualifications Bachelor's degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, ACCA) are a plus.
- Minimum 5 years of experience in financial management, preferably in the hospitality industry.
- Strong knowledge of financial systems and software (e.g., Sun Systems, Opera, Micros).
- Excellent analytical, organizational, and leadership skills.
- Ability to work under pressure, prioritize tasks, and meet deadlines.
- Fluency in both Thai and English.
- Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Experience:
2 years required
Skills:
Excel, English
Job type:
Full-time
Salary:
negotiable
- Take charge of banquet event operation.
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
- Attend pre-function meeting with Event Organizers, disseminate information and changes to colleagues and relevant departments.
- Ensure setup is in accordance to guests requirement based on Banquet Event Order or Change Log.
- Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received.
- Ensure that team members with direct guest contact possess good product knowledge.
- Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations.
- Check and ensure that all operating supplies are well stocked and sufficient to run operation.
- Plan the manning allocation/work assignment per Banquet event.
- Implement appropriate and effective measures to keep costs and expenses within budget.
- Supervise the maintenance of service standards during banquet service operations.
- Engage and obtain guests feedback during operations to ensure satisfaction.
- Handle guests complaints and comments tactfully and efficiently.
- Qualifications Diploma in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Minimum 2 years of relevant experience in a similar capacity.
- Excellent reading, writing and oral proficiency in Thai and English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Working knowledge of MS Excel, Word, & PowerPoint.
- Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Job type:
Full-time
Salary:
negotiable
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Negotiation lead or support RM, ACM or CM depending on the value, strategic importance, and complexity of the agreements.
- Coaching and training all individuals in the sourcing community, ensuring every person is aligned with best practices in terms of negotiations, enhancing commercial skills of every individual, and at the same time responsible for the implementation and the correct use of the most updated materials and tools.
- Responsible for the coordination with the HQ, and the region for optimizing the deal ...
- Responsible for the Risk, Ongoing monitoring, and control while supporting the teams to reduce the risk as well to renew in advance to optimize opportunities.
- Skills: Excellent negotiation and commercial skills able to build solid relations both internal and external.
- Senior profile target and results-oriented.
- Coaching, mentoring, and training as part of the day-to-day job.
- Excellent communication skills both in written and F2F.
- Autonomous.
- Strong influencer.
- Team worker.
- Top Analytical skills.
- Experience: Experience in managing and developing high performing teams.
- Previous experience in contracting and negotiating with suppliers.
- Experience and knowledge of understanding the geographical region or similar way of contracting with suppliers.
- Qualifications Excellent communication skills.
- Excellent interpersonal skills and strong cultural versatility and empathy.
- Strategic vision and analytical clarity.
- Passionate about customer satisfaction, with a personal commitment to organizational excellence.
- A strong leader, setting an example for the managers and teams and living the company s values with high standards of personal integrity.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Job type:
Full-time
Salary:
negotiable
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Skills:
Payroll, Compliance, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Facilitate training and evaluations of all fitness & spa staff.
- Ensure all administration duties including but not limited to payroll, scheduling, and expense/supply are maintained and effective. Assist in training new staff for all positions.
- Train and evaluate all new and current staff. Coach, counsel, and discipline employees to properly motivate to ensure FS standards and procedures are adhered to.
- Assist in greeting guests/members at entrance and properly register all hotel guests and guests of members. Offer orientation of the facility.
- Assist in making spa reservations, check in spa guests, and offer recommendations or descriptions of spa services as necessary. Escort and orient to locker room.
- Handle all member/guests interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with club or hotel services.
- Assist in properly booking all necessary reservations that pertain to necessary fitness services or activities i.e., personal training.
- Appropriately utilize logbook, e-mails, voice mails, and glitch system as vehicles of communication to ensure members/guests satisfaction with all services provided in the fitness area.
- Ensure compliance of daily and opening/closing checklists by walking and ensuring all areas of fitness are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all fitness equipment and venues for the hotel guests and members.
- Previous leadership experience in a luxury spa setting.
- Must be able to communicate professionally in English both verbally and written.
- Proficient in Microsoft Office Suite with the ability to learn other proprietary computer applications.
- The ability to stand/walk up to 8 hours per shift when necessary.
- CPR/ First Aide certified.
- Comfort in training staff as well as coaching and counseling when necessary.
- Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening shifts.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, and/or analyze computerized financial and payroll information. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Maintain, update, create, secure, and archive employee payroll records and files. Review, verify, and reconcile punches, hours worked, pay adjustments, and other pay-related information, and post information onto desig ...
- Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Cluster Paymaster Supervisor Position Type Full Time Job ID 25081801 Additional Info Career area Finance & Accounting Location(s) Bangkok Marriott Marquis Queen s Park Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleare ...
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Courtyard, we re passionate about better serving the needs of travelers everywhere. It s what inspired us to create the first hotel designed specifically for business travelers, and it s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
- In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Assistant Banquet Manager Position Type Full Time Job ID 25087512 Additional Info Career area Food and Beverage & Culinary Location(s) Courtyard by Marriott Bangkok Suvarnabhumi Airport Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
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