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Job type:

Full-time

Job Description Client Support We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Job type:

Internship

• The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science. At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in ...
• Minimum Qualification1. Open to students who are currently pursuing their bachelor s degree in Business, Data Science, Economics, Statistics, Engineering, or a related field.Preferred Qualifications1. Strong analytical skills and proficiency in Excel/Google Sheets; familiarity with SQL, Python, or other scripting languages is a plus;2. Experience or strong interest in data visualization tools (Looker Studio, Tableau, Power BI, etc.);3. Eager to learn and comfortable working with large data sets and multiple stakeholders;4. Self-starter with a proactive attitude and the ability to manage multiple tasks simultaneously;5. Interest in media, eCommerce, or digital platforms is a bonus.By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.If you have any questions, please reach out to us at [email protected]

Job type:

Full-time

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับอุปกรณ์ หรือระบบต่างๆ ที่ใช้งานใน Business Unit ที่ได้รับมอบหมาย.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ปัญหา.
• ติดตาม hardware vendor ในการซ่อม hardware ต่างๆ ทั้งที่อยู่ใน และนอกการรับประกัน เช่น การขอเคลม hard disk ที่เสียในระยะเวลาประกัน, การส่ง printer เข้าศูนย์ซ่อม เป็นต้น.
• ติดตามให้ระบบ update virus pattern และ system patch ให้ทันสมัย.
• ดำเนินการ back up ข้อมูลในระบบต่างๆ บนเครื่องแม่ข่าย.
• ติดตั้ง OS software และมีความรู้เกี่ยวกับ การติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
• ปริญญาตรีสาขาเทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับ Hardware / Software / Network ได้.
• มีประสบการณ์ IT Support / Helpdesk / Service desk อย่างน้อย 3-4 ปี.
• มีความเข้าใจเกี่ยวกับนโยบายการรับประกันของอุปกรณ์ต่างๆ รวมทั้งติดตามระยะเวลาในการรับประกันของอุปกรณ์.
• สามารถวิเคราะห์ ตรวจสอบจุดเสียได้อย่างมีประสิทธิภาพ เพื่อหลีกเลี่ยงการส่งซ่อมทั้งๆที่ hardware ไม่มีปัญหา.
• สามารถวิเคราะห์ และประเมินปัญหาที่ไม่สามารถแก้ไขได้ทันที ว่าควรจะส่งต่อ หรือประสานงานกับหน่วยงานใด เพื่อร้องขอความช่วยเหลือในการแก้ปัญหา.
• มีทักษะในการสื่อสาร ประสานงานอย่างมีประสิทธิภาพ และสามารถควบคุมอารมณ์ได้ดี.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด (Digital and Technology Services).

Skills:

Branding, Research, Biddable Media

Job type:

Full-time

• Plan, setup, optimize, and report performance & branding campaigns.
• Proactively analyze campaign performance data to offer clients data-driven business insights and simultaneously use those insights to provide optimization suggestions & improve our advertising offerings.
• Build and grow client relationship via daily interaction, weekly review and quarterly strategy planning, and use the opportunity to build trust, educate & influence advertisers.
• Provide consultation, strategy, and media plans for advertisers based on their business objectives.
• Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign.
• Coordinate and collaborate with ad ops, product and R&D teams, etc. internally to ensure a smooth and successful campaign execution.
• Monitor and analyze ad campaigns and proactively take initiative to improve results.
• Support and work with the sales team on pre-sale research and pitch with strategic media plan & consultative presentations.
• Innovate on the potential solutions with TikTok Ads.
• Test, iterate them and build frameworks & best practices around marketing objectives and verticals.
• Proactively lead product update discussions, educate brands and agencies on TikTok s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
• Oversee campaign delivery and revenue plus identifying up-sell opportunities with the sales team.
• Experienced in biddable media, know well of FMCG, F&B industry would be a plus.
• 5 years of experience in strategizing, planning, and executing branding campaigns inhouse, in agencies or with the media side.
• Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA and etc.
• Experience managing branding campaigns, understanding reach & frequency, and how to measure brand lift.
• Experienced in strategizing, planning & managing branding campaigns.
• Understand brand advertisers, major brand campaign channels & products.
• Preferred Qualifications.
• Experienced in ad verification partners (IAS, DV, MOAT) - campaign optimization based on internal and 3rd/4th party data a plus.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented.
• Self-starter and motivated to learn.

Skills:

Graphic Design, Fast Learner, English

Job type:

Internship

• we encourage you to apply early.
• Job Responsibilities.
• Prepare meeting documents, follow-up notes, and sales materials as needed.
• Coordinate internal requests/tasks with cross-functional teams when needed.
• Track sales progress and ensure internal trackers and dashboards are up to date.
• Assist with sales documentation, contract follow-ups, and client onboarding materials.
• Play an essential role in planning and executing events, ensuring impactful and successful outcomes.
• Other administrative tasks as assigned to support the Brand Partnership Managers.
• Current university student or recent graduate.
• Strong organizational skills with attention to detail.
• Proficient in Google Workspace (Docs, Sheets, Slides) and Microsoft 360.
• Familiar with graphic design tools such as Canva or Photoshop (Basic level).
• Strong written and verbal communication skills in Thai and English.
• Proactive, fast learner, and a team player.
• Preferred Qualification.
• Major in Marketing, Business, Economic, Communications are preferred.
• Proficiency in Chinese is a plus.
• Interest in digital media, advertising, or tech is a plus.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Skills:

Digital Marketing, Branding, Excel

Job type:

Full-time

• We are in the business of solutions.
• these cover everything from product adoption, strategy and/or optimizations to help our clients link their marketing objectives to their business goals.
• Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
• Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
• Establish the value of TikTok as a part of a brand's media mix and communication strategy.
• Account Management, Campaign Management & Reporting.
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
• Sense check/challenge media plans and provide suggestions to set clients up for success.
• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
• Own conversations around.
• Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
• Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
• Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
• Stakeholder Management & Revenue Impact.
• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
• Understanding the scope of various cross functional teams and whom to approach for what purpose.
• Pushing through product adoption, programs and packages built around specific company or market level priorities.
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
• Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
• Good understanding of digital media and marketing landscape; specialized vertical knowledge in Fashion/Lifestyle or Tech industries a plus.
• Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred,.
• Solid understanding of media metrics, their implications and corresponding studies.
• Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
• Proficient in Excel, dashboarding or similar skillsets.
• Detail oriented, analytical and a creative problem solver.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
• Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
• Experience building strategic programs aimed at driving education and product adoption.
• Experience diagnosing and solving technical problems with product and engineering teams.

Experience:

No experience required

Skills:

Management, Leadership Skill, Able to work as a shift, English, Thai

Job type:

Full-time

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Skills:

Compliance, Accounting, Procurement, English

Job type:

Full-time

• Manage the full asset process - from acquisition, capitalization, and depreciation to disposal.
• Record costs for new fixed assets, assign tag numbers, and make sure each asset is tracked correctly.
• Keep the fixed asset register up to date and ensure everything is accurate.
• Ensure compliance with accounting standards (TFRS, IFRS) and tax rules.
• Check assets physically and fix any discrepancies between the records.
• Prepare reports about fixed assets for management and audits.
• Collaborate with other teams like Procurement and Operations to improve asset tracking.
• Support audits by providing necessary documentation for fixed assets.
• Identify and suggest improvements for asset tracking and reporting systems.
• Dispose of assets and run depreciation on them, making sure records match the accounting system at month-end.
• Perform physical asset counts at all company locations.
• Reconcile asset accounts and help with other related duties as needed..
• Bachelor s degree in Accounting, Finance, or a related field..
• 5+ years of experience managing AP or fixed assets, ideally in the FMCG or manufacturing industry..
• Strong understanding of TFRS, IFRS, and tax regulations for fixed assets..
• Proficient in SAP (or other ERP systems, D365 and Excel..
• Strong attention to detail and problem-solving skills..
• Ability to work independently and collaborate with others.
• Good computer literacy.
• Good command of English both spoken and written.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Drive the function through strategic initiation, execution, monitoring, measurement, and adjustment to align with company direction.
• Managing the day-to-day activities of the team, empowering and coaching team members to uplift productivity whilst a healthy workload maintained.
• Focusing on the proper SOP mechanics initiation and implementing appropriate incubation strategy to uplift core competency of each seller's tier i.e., GMV, ADO, Operation excellence, etc.
• Bachelor's Degree or above.
• 5 years of experience in incubation, account management or new business unit setup us a plus.
• 2 years+ of team management experience.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Experienced in new business unit setting, SOP development, execution, and measurement.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. T.
• ogether, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• We are seeking a Social Marketing Lead to develop and implement comprehensive social media strategies that align with our TTS business objectives while also overseeing the creation and curation of engaging content on various social media platforms.
• Social Media Strategy: Develop and implement comprehensive social media strategies that align with business objectives and enhance brand identity to grow our followers and engagement.
• Content Creation and Curation: Oversee the creation and curation of high-quality, engaging content tailored for various social media platforms.
• Community Engagement: Manage and engage with our online community, responding to comments, messages, and fostering a positive brand presence.
• Influencer and Creator Partnerships: Identify, recruit, and collaborate with influencers and content creators to amplify brand reach and drive authentic engagement.
• Campaign Execution: Plan and execute social media campaigns, including product launches, promotions, and collaborations, to drive traffic, engagement, and conversions.
• Analytics and Reporting: Monitor, analyze, and report on social media performance metrics, providing insights to optimize strategies and achieve key performance indicators (KPIs).
• Event Strategy and Planning: Develop and implement comprehensive event marketing strategies that align with business objectives and enhance brand presence.
• Budget Management: Oversee the social media and influencer marketing budget, ensuring efficient and impactful use of resources.
• 5 years of experience in social media marketing, influencer marketing, or a similar role within the e-commerce industry.
• Proven track record of developing and executing successful social media and influencer campaigns.
• Preferred Qualifications.
• Deep understanding of social media platforms, trends, and analytics tools.
• Creative and strategic thinker with a strong eye for detail.
• Experience with social media management tools (e.g., Hootsuite, Sprout Social) and analytics platforms.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Risk Management

Job type:

Full-time

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, related technical field, or equivalent practical experience.
• 12 years of experience assessing and developing cybersecurity solutions and programs across security domains.
• Experience in client advisory, strategy, consulting, and program management.
• Experience with delivering insights and as a trusted advisor to executives and boards.
• Experience in executive-level leadership in relevant domains (e.g., cyber threat management, cyber risk, security operations, intelligence, and security consulting).
• Certified in CISSP, CISM, CISA, or related certifications.
• Ability to interface with internal and external clients.
• Excellent organizational, communication, and problem-solving skills.
• In this role, you will develop and expand client relationships, provide thought leadership, oversee programs of work, manage stakeholder expectations at clients and Mandiant, support delivery of work streams, and drive Services growth in collaboration with Google Cloud and Security leaders, business, and partners. You will represent our cybersecurity goals to the market at industry groups, seminars, conferences, and write blog posts and whitepapers. You will apply business acumen and thorough understanding of cybersecurity industry challenges to help identify growth opportunities at new and existing accounts.
• Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.
• Serve as a trusted advisor to C-level executives at selected accounts regarding all aspects of cyber risk management, strategy, planning, transformation, cyber threat management, and cyber operations.
• Work with our clients executive leadership to influence and advise on their organization's cyber goals.
• Advise and support clients to implement and manage the development, execution, and regular tracking of business and commercial security strategies and milestone achievement, enabling the client organization through execution of cyber initiatives.
• Oversee security service delivery programs, inform clients on progress and outcomes, and ensure that service expectations are developed and met.
• Work with client stakeholders to articulate the threat landscape, determine relevant cyber threats, help define cyber risk metrics, intelligence needs, and requirements for improvement.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA. In this role you will develop seller packages, partnership packages, and relevant business pitch decks. You will also be responsible in creating framework for data analysis, extract data, and report findings using suitable visualization tools.
• Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
• Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
• Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Create framework for data analysis, extract data, and report findings using suitable visualization tools in areas including user segmentation and CRM, commercial campaign performance and budget efficiency improvement, conversion funnel improvement.
• Provide actionable insights driven by data to support business goals and develop new marketing strategies.
• Build dashboards, and regularly review and analyze key commercial and marketing metrics to enable marketing team members to efficiently monitor performance and and effectively make decisions.
• Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement - Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
• Provide regular performance, commercial metrics and budget updates, next action plans, and forecasts to key stakeholders to maximize ROI.
• Collaborate with data teams to create reports that can effectively measure campaigns and channel performance.
• Work closely with campaigns and relevant business operations teams to provide insights for future business improvements.
• Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
• Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
• Minimum 5 years of work experience with a focus on strategy and business analytics - Proficiency in processing complex data sets using Excel.
• Experience using other data analysis and visualization tools such as Excel, SQL, Python, R, Tableau or similar softwares.
• Preferred Qualification.
• Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
• Strong analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insights.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Greet clients when they enter the store and give a positive first impression.
• Proactively update clients in the queue when the boutique is at capacity and take responsibility to ensure the waiting time is minimized, reassure the clients, and answer first questions.
• Be curious and take a genuine interest in the client's needs and expectations, engage with them on the floor and introduce to the relevant team members.
• Create an atmosphere of helpfulness and cooperation.
• When possible, prepare and serve refreshments and in-store catering for clients.
• Seamless handover clients to the appropriated team members, ensuring the clients are directed to the right location of their designed destination and métiers.
• Support on the after-sales service and in-store collection queue management and other relevant topics to be well managed.
• Offer an excellent experience to omni-channels clients.
• Regularly monitor the client service areas in the store and ensure for the tidiness and cleanliness on the shop floor.
• Recognize and acknowledge top VIPs and regular clients of the boutique.
• Support in store animations and clienteling activities.
• Private client management and support other appointments.
• Together the Sales Associates, manage and review the booking of the client appointments as well as the private client area in the boutique.
• Keep accurate records of client appointments and update changes accordingly.
• Coordinate with E-Commerce team to maintain daily calendar of client appointments and boutique events in the appointment application, indicating arrivals, no-shows, reschedules, and cancellations.
• With Store Management and Sales Associate, support and facilitate guest invitation and appointment for any in-store event or Retail Animation.
• Service Stock Ordering, Replenishment, and tool.
• With the SSSE and F&B Team, ensure that optimal volumes of beverage, food and accompaniment items are ordered and well stocked in the BOH.
• Ensure service tools are well stock replenished and systems relate to the client management.
• Feedback.
• Identify areas of improvement and share ideas.
• Proactively inform management or team about potential customer complaints.
• Provide feedback and work closely with the Customer Experience and Operations team to consistently uphold the Customer journey topics and relevant.
• Degree holder in any field with at least 2 - 3 years experience in luxury retails, customer service, hospitality, or in a similar capacity.
• Excellent customer service skills are required with a positive attitude for all interactions with clients.
• Excellent communication and interpersonal skills.
• Problem solving skills and ability to handle stress and complex situations.
• Fluent Thai and English communication skills, other languages will be advantage.
• Demonstrates attention to details and keeps workspace organized and neat.
• Enthusiasm and ability to alert the team for the client experience relevant topics and improvement.
• Maturity, reliability, flexibility, with a good team player attitude.
• Ability to work a flexible schedule according to needs of the business.
• Ability to provide basic information about the neighborhood, store services and other customer inquiries.

Job type:

Full-time

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLSPassion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage

Skills:

Compliance, Risk Management

Job type:

Full-time

• กำกับการปฏิบัติงานตามกฎหมายว่าด้วยการคุ้มครองข้อมูลส่วนบุคคล (PDPA) หรืองานอื่นที่เกี่ยวข้อง เพื่อไม่ให้เกิดข้อพิพาท ประเด็นทางกฎหมาย.
• วางแผนงานด้านกำกับดูแล ควบคุมดูแลทีมงาน และดำเนินการเพื่อให้บริษัทปฏิบัติตามกฎหมายและกฎระเบียบข้อบังคับที่เกี่ยวข้องกับธุรกิจของบริษัท.
• รวบรวม ศึกษา และวิเคราะห์กฎหมาย กฎระเบียบข้อบังคับ ประกาศ คำสั่งต่างๆ ที่มีผลกระทบต่อบริษัท เช่น เกณฑ์ ธปท. ปปง. ETDA PDPA เป็นต้น และดำเนินการเพื่อให้มั่นใจว่าบริษัทดำเนินธุรกิจได้อย่างถูกต้อง.
• จัดทำและทบทวนนโยบาย คู่มือ แนวปฏิบัติ วิธีปฏิบัติ ให้สอดคล้องกับกฎหมายและกฎระเบียบที่เกี่ยวข้อง รวมถึงจัดให้มีเครื่องมือในการกำกับดูแลฯ เพื่อยกระดับการปฏิบัติงานให้มีประสิทธิภาพและประสิทธิผล.
• สื่อสาร ฝึกอบรม หรือสร้างความเข้าใจให้กับพนักงานหรือหน่วยงานต่างๆ ให้สามารถปฏิบัติงานได้อย่างถูกต้องเหมาะสม.
• กำกับดูแล ให้คำปรึกษา รวมถึงสอบทานและติดตามการดำเนินงานของหน่วยงานต่างๆ ให้เป็นไปตามกฎหมายที่เกี่ยวข้อง.
• ประสานงานกับหน่วยงานภาครัฐหรือหน่วยงานกำกับดูแลที่เกี่ยวข้อง เช่น ธปท. ปปง. ETDA PDPC สมาคม TEPA เป็นต้น เพื่อกำกับการปฏิบัติงานให้ถูกต้อง รวมถึงควบคุมดูแลให้มีการนำส่งรายงานตามกฎเกณฑ์แก่หน่วยงานกำกับดูแลของภาครัฐภายในกรอบระยะเวลาที่กำหนด.
• ตรวจสอบและติดตามการปฏิบัติตาม Risk Management ในส่วนที่เกี่ยวข้องกับส่วนงานกำกับดูแล รวมถึงจัดให้มีมาตรการจัดการความเสี่ยงหรือลดความเสี่ยงที่เหมาะสมและมีประสิทธิภาพ โดยเฉพาะในด้าน Compliance Risk หรือ Fraud Risk เป็นต้น.
• ประสานและติดตามประเด็นหรือ Issue ต่างๆ ที่เกี่ยวข้องจากหน่วยงานตรวจสอบทั้งภายในและภายนอก และดำเนินการเพื่อให้มีมาตรการแก้ไขที่เหมาะสม.
• ให้การสนับสนุนผู้บังคับบัญชาในงานด้านกำกับดูแล และปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษา ป.ตรี หรือสูงกว่า สาขานิติศาสตร์ (กฎหมาย) เศรษฐศาสตร์ บริหารธุรกิจ หรือ สาขาวิชาอื่นที่เกี่ยวข้อง.
• ประสบการณ์ 5 - 10 ปี ในงานด้าน Compliance จากสถาบันการเงินหรือผู้ให้บริการทางการเงิน (Non-Bank) หรือธุรกิจอื่น.
• มีความรู้ ความเข้าใจในกฎหมายและระเบียบข้อบังคับที่เกี่ยวข้องกับธุรกิจ E-Payment เช่น ธปท. ปปง. PDPA เป็นต้น หรืองานบริหารความเสี่ยง หรืองานด้านตรวจสอบภายใน ในธุรกิจ E-Payment หรือธุรกิจทางการเงิน.
• สามารถทำงานภายใต้ความกดดันได้ดี และสามารถทำงานเป็นทีมได้.

Skills:

DevOps, Software Development, English

Job type:

Full-time

• Work with team to deliver software with quality and on plan.
• Work with stakeholder to solve blocking issue with team.
• Define technology roadmap/strategy based on direction and distribute to team level.
• Build team capability to follow technology roadmap/strategy.
• Do resource planning and recruit Developer/SA/BA staff based on hiring strategy.
• Understand and adapt Web Front End Architecture, Microservice Architect, Event-Driven Architecture, Container Orchestration and Cloud technology to deliver software.
• Understand and adapt Agile methodology/DEVOPS in software development.
• Build team culture to be great place to work.
• Supervise/mentor/coach team member to archive the goal/objective and improve skills as their personal development plan.
• Bachelor's in Computer Science or related field.
• 10+ years experience with proven track record of successfully leading teams in delivering high-quality software on schedule while ensuring adherence to project plans and specifications.
• Experienced in solution delivery process with proven record.
• Experienced in Agile methodologies, DevOps adaptation.
• Ability to define and articulate a clear technology roadmap and strategy that aligns with organizational goals, effectively communicating this vision to team members.
• Experience in fostering team capabilities to follow the technology roadmap, including organizing training sessions and providing resources for skill development.
• Strong background in resource planning and executing hiring strategies to recruit Developers, System Analysts, and Business Analysts, ensuring the team has the right mix of skills and expertise.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Automation, Research, Industry trends

Job type:

Full-time

• Identify, assess, and recommend emerging digital technologies (AI, IoT, blockchain, automation, predictive analytics) to improve operational efficiencies in refinery, renewable energy, bio-based businesses, and other BCP subsidiaries..
• Build relationships with technology providers, research institutions, startups, and venture capital networks to access disruptive innovations..
• Stay ahead of industry trends and develop insights into how digital technologies can drive competitive advantages for BCP..
• AI & Digital Project Development.
• Lead AI-driven projects and digital transformation initiatives, working with internal business units and external partners..
• Collaborate with operational teams to implement predictive maintenance, process optimization, supply chain improvements, and energy efficiency solutions..
• Support proof-of-concept (PoC) and pilot projects, ensuring scalability and financial viability..
• New Business Creation & Synergy Development.
• Identify new revenue opportunities through digital transformation and strategic partnerships, leveraging BCP s existing resources..
• Drive business model innovation by integrating AI, digital platforms, and ecosystem collaboration to create synergies across BCP and its subsidiaries..
• Work closely with corporate venture capital (IVC team), business development, and operational leaders to bring new digital business models to market..
• Stakeholder Engagement & Ecosystem Development.
• Act as a bridge between BiiC, startups, corporate partners, and internal business units to drive digital innovation projects..
• Join industry forums, innovation networks, and research collaborations..
• Join Ecosystem and Incubation team in workshops, hackathons, and innovation challenges to identify high-potential digital solutions..
• Bachelor s or Master s degree in Digital Technologies, AI/Data Science, Engineering, Computer Science, Business Innovation, or a related field..
• 2+ years of experience in digital transformation, AI, emerging technologies, or innovation consulting (experience in energy, sustainability, biotech, or industrial sectors is a plus)..
• Strong knowledge of AI applications and data analytics. (IoT, cloud computing, automation is a plus).
• Experience in scouting, evaluating, and implementing new technologies or digital business models is a plus.
• Ability to collaborate cross-functionally with technical and business teams..
• Experience working with startups, corporate innovation programs, or investment teams is an advantage..
• Excellent strategic thinking, analytical skills, and project management capabilities..
• Strong communication and stakeholder engagement skills.

Skills:

eCommerce, Social media, Fast Learner, English

Job type:

Full-time

• Minimum Bachelor's Degree or above.
• Proficiency in English is required.
• At least 3 years of relevant experience in large ecommerce platforms, leading consulting or Internet companies.
• Deep understanding of the ecommerce industry & its business structure, consumer needs and demand, influencers, social media, e-commerce, livestreaming, and digital trends landscape.
• Good communication and interpersonal skills, strong logical thinking, and analytical skills.
• Adaptable, fast learner, highly motivated, results and goal-oriented with commercial experience.

Skills:

Accounts Payable, Compliance, Accounting

Job type:

Full-time

• Review accounts payable transactions, other related expense, CAPEX and tax to ensure the payment transactions are accurate, timely deliver, and compliance with accounting policy, Thai GAAP and IFRS.
• Audit expense report for compliance with company's policies and process expense report payment request generation.
• Proactively engage with internal team and Group Office for CAR approval process.
• Review the control of payment in PTP to ensure the operations are smoothly and initiate to improve working process.
• Manage relevant account reconciliations on a timely basis.
• Lead to generate IFRS17 expense allocation to ensure booking OPEX/CAPEX, allocation, reclassification related to IFRS17/TFRS17 are done properly per GAAPs.
• Support on queries on incurred OPEX / CAPEX to understand impact to CSM of each group of product by each cohort.
• Initiate and implement improvement for coming faster close.
• IFRS17 project.
• Support Gemini and IPO and ICFR per group office requirement.
• Prepare report required by management and support auditors.
• Coordinate with Revenue department for any tax to audit.
• Involving to new project and enhancing system in the part of
• Payment.
• Proactively engage with internal and external teams and address their needs and queries.
• Take full managerial role in managing own team by building people engagement through communication, recognition, learning, and development.
• Help department head establish a continuous improvement culture within the team.
• Play a leading role in team meetings, team building activities and knowledge sharing sessions.
• Support ac-hoc assignment where required.