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Experience:

5 years required

Skills:

Business Development, Negotiation, Leadership Skill

Job type:

Full-time

• Develop and execute annual and long-term commercial plans aligned with company objectives.
• Own revenue, gross profit and commercial performance across assigned businesses.
• Work closely with Finance to manage customer/SKU profitability, pricing, margins and business-unit performance.
• Identify actions to improve profitability through sales growth, pricing, product mix, channel mix and cost optimization.
• Translate management direction into measurable commercial targets, action plans, owners and timelines.
• Domestic Business.
• Lead growth across Modern Trade, CVS, Traditional Trade Foodservice, distributors and other strategic channels.
• Develop Own Brands including Snaxfarm, Vilai, Papa Coco and future brands.
• Build annual customer plans covering listing, distribution, promotion, innovation and profitability.
• Develop new strategic customers while maximizing growth from existing accounts.
• Evaluate distributors and channel partners based on commercial return and strategic fit.
• Export & OEM Business.
• Lead international business development across existing and new markets.
• Grow OEM/private-label business with strategic customers.
• Develop and manage international key accounts, distributors and business partners.
• Build a qualified pipeline with clear opportunity value, probability, timing and next actions.
• Lead commercial negotiations covering pricing, MOQ, volume, specifications and commercial terms.
• New Product Commercialization.
• Work closely with R&D, Operations and Marketing to identify commercially viable new product opportunities.
• Translate customer and market insights into actionable product briefs.
• Prioritize NPD projects based on revenue potential, margin, strategic importance and probability of conversion.
• Manage the commercial funnel from customer brief.
• development.
• costing.
• sample.
• trial.
• approval.
• PO.
• launch.
• Ensure innovation resources are focused on scalable and commercially sustainable opportunities.
• New Manufacturing Capacity.
• Develop customers and product opportunities that support effective utilization of current and future production capabilities.
• Work with Operations and Finance to understand capacity economics, MOQ, COGS and required commercial volume.Build anchor-customer and OEM pipelines for new production platforms.
• Evaluate new opportunities based on both revenue and contribution profitability.
• Commercial Operating System.
• Establish annual commercial plans, monthly business reviews and weekly pipeline reviews.
• Implement Key Account Plans, customer/SKU profitability analysis and sales forecasting.
• Maintain NPD pipeline management and budget-versus-actual tracking.
• Create clear action ownership, deadlines and accountability across commercial priorities.
• Ensure strategy consistently moves through: Strategy.
• Action.
• Owner.
• Timeline.
• KPI.
• Review.
• Result.
• Team Leadership.
• Lead, coach and develop Business Development, Domestic and Export commercial resources.
• Establish clear roles, KPIs and accountability.
• uild a high-performance culture balancing entrepreneurial speed with execution discipline.
• Develop team capability in negotiation, key account management, pipeline management and commercial thinking.
• Delegate effectively while remaining hands-on where senior intervention creates value.
• Cross-Functional Leadership.
• Partner with Finance on profitability, costing, pricing, budgets and business cases.
• Partner with R&D on innovation priorities and customer projects.
• Partner with Operations on capacity, production feasibility, MOQ and efficiency.
• Partner with QA/Regulatory on customer and export requirements.
• Partner with Supply Chain on forecast, inventory and service level.
• Partner with Marketing on brand positioning, launches and commercial activation.
• Connect functions around commercial priorities and measurable business outcomes.
• Bachelor's degree or higher in Business Administration, Marketing, Economics, Food Science or a related field.
• Approximately 10+ years of commercial, sales or business development experience, preferably in FMCG, food manufacturing, snacks, foodservice or related industries.
• At least 5 years in a leadership or management position.
• Strong experience in at least two or more of: Domestic Sales, Export, OEM, Private Label, Modern Trade, Foodservice or Brand Commercialization.
• Experience working directly with senior management, CEO or business owners is highly desirable.
• Experience in a manufacturing environment is strongly preferred.

Experience:

3 years required

Skills:

Business Development, Project Management, Leadership Skill

Job type:

Full-time

• and Impact The Customer Value Associate Director will collaborate across enterprises in multifunctional and various commercial teams to deliver quality, food safety and other compliance or technical and information solutions that create strategic value for customers and the company. In this role, you will bridge customer facing food safety quality, regulatory and social responsibility activities across all businesses in the assigned region and drive consistent approaches in service to customers. You will drive process standardization in line with global customer value ways of worki ...
• Key Accountabilities.
• Partner across various businesses to establish strong networks in food safety qualify and regulatory spaces that will enable businesses' customer strategies and commercial teams to deliver maximum long term strategic value for the customer. Advise functional and commercial leaders to leverage food safety, quality and regulatory principles to drive top line growth and deliver mutually beneficial outcomes for customers and the company. Direct the team to provide customer centric and data driven approaches to understand key customer business issues, investments and be proactive to market trends to create value for customers and the company. Enable the global accounts leaders and food safety, quality and regulatory teams with interdisciplinary expertise to generate strategic long term relationships that help drive top line growth. Lead the execution of process and information strategies to forge productive partnerships with customers and executive stakeholders through food safety, quality and regulatory and interdisciplinary expertise. Foster strong relationships that support cross functional deliverables, maximize company assets, provide a full view of the breadth of products and services being delivered to the customer and explore traditional and nontraditional levers of value creation and innovative solutions. Develop plans and deliver results in a fast-changing business or regulatory environment, while leading and developing a team of experienced professionals and supervisors, coaching and making decisions related to talent management hiring, performance and disciplinary actions. You will also collaborate with managers and supervisors in your organization to ensure staff selections align with current and future needs. Other duties as assigned.
• Minimum.
• Bachelor's degree in a related field or equivalent experience Confirmed experience in food safety, quality and regulatory matters, operations, project management or business development.
• Preferred.
• Master's degree in Business Administration Confirmed ability to motivate change in a complex matrix organization with competing priorities Confirmed ability to deliver business results through matrixed, virtual and geographically diverse teams and others outside the direct reporting structure Three years of supervisory experience Prior regional leadership and cross business or cross enterprise experience.

Job type:

Full-time

• บริหารจัดการผู้เช่า ทั้งผู้เช่ารายใหม่และผู้เช่าปัจจุบัน ตั้งแต่การจัดทำสัญญา การส่งมอบพื้นที่ การต่อสัญญา และการให้บริการหลังการขาย.
• ดูแลความสัมพันธ์กับผู้เช่าและความพึงพอใจของลูกค้า เพื่อสร้างความสัมพันธ์ระยะยาว เพิ่มการต่อสัญญา และการบอกต่อ.
• บริหารรายได้จากผู้เช่าและช่องทางต่าง ๆ ของอาคาร เช่น พื้นที่จัดกิจกรรม ตลาด รถจำหน่ายอาหาร และสื่อประชาสัมพันธ์ ให้เป็นไปตามงบประมาณ.
• กำกับดูแลการเรียกเก็บรายได้ ทั้งตามสัญญาและจากการใช้บริการจริง.
• กำกับดูแลงานบริหารอาคาร เช่น งานเอกสาร งานระบบ และเงินสดย่อย รวมถึงควบคุมค่าใช้จ่ายให้เป็นไปตามเป้าหมาย.
• วางแผนและกำกับการจัดกิจกรรมสำหรับผู้เช่า เพื่อสร้างความสัมพันธ์และความพึงพอใจ.
• ดูแลการสื่อสารและประชาสัมพันธ์ของอาคาร รวมถึงช่องทางสื่อสารต่าง ๆ.
• กำกับและประสานงานทีมบริหารในแต่ละสถานที่ ให้ดำเนินงานตามนโยบายและมาตรฐานของบริษัท.
• วางแผนและติดตามงบประมาณทั้งด้านรายได้และค่าใช้จ่าย รวมถึงจัดทำรายงานที่เกี่ยวข้อง.
• บริหารและพัฒนาทีมงาน กำหนดเป้าหมาย มอบหมายงาน ติดตามผล และสร้างการทำงานร่วมกันอย่างมีประสิทธิภาพ.
• คุณสมบัติปริญญาตรีขึ้นไป สาขาการตลาด บริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ มากกว่า 10 ปี ในงานบริหารธุรกิจอาคารสำนักงาน การบริหารผู้เช่า งานบริการลูกค้าหลังการขาย หรือธุรกิจที่เกี่ยวข้อง โดยเฉพาะอาคารสำนักงานเกรด A.
• มีประสบการณ์ด้าน การบริหารงานและบริหารทีม สามารถกำหนดทิศทาง วางแผน มอบหมายงาน และขับเคลื่อนทีมให้บรรลุเป้าหมาย.
• มีประสบการณ์ด้าน การบริหารรายได้ งบประมาณ และค่าใช้จ่าย.
• มีความรู้และความเข้าใจเกี่ยวกับสัญญาเช่าและเอกสารที่เกี่ยวข้อง สามารถวิเคราะห์และอธิบายประเด็นเบื้องต้นให้ลูกค้าเข้าใจได้.
• มีทักษะด้านการบริหารความสัมพันธ์กับลูกค้าและการเจรจาต่อรอง.
• สามารถประสานงานและบริหารผู้เกี่ยวข้องหลายฝ่าย รวมถึงทีมบริหารในแต่ละสถานที่.
• สามารถจัดทำและสื่อสารเอกสารทั้งภาษาไทยและภาษาอังกฤษได้ดี.
• มีภาวะผู้นำ บุคลิกเป็นมิตร ยิ้มแย้ม มีใจรักงานบริการ และมีความจริงใจในการสื่อสารและเจรจากับลูกค้า.

Skills:

Business Development, Product Development, Procurement, Salesforce, Thai

Job type:

Full-time

• Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we're driven by a mission to build a future we can all trust.
• Thales has been present in the Thai defence sector for over 50 years, trusted by the ...
• Thales is seeking a highly strategic and results-driven Regional Sales Director to lead our Cyber Security Products (CSP) business across Thailand. This leadership role is designed for a veteran of the IT industry who possesses a powerful "hunter" and growth mindset, focused on aggressively expanding Thales' market footprint. The ideal candidate will leverage a deep understanding of the IT channel ecosystem to drive revenue through strategic partnerships while directly engaging with high-value enterprise and public sector accounts. The Director will be a key driver of Thales' mission to protect the digital assets of financial instituions, national and critical infrastructure, utilizing our market-leading portfolio of data protection, digital identity, and cybersecurity solutions.
• Develop and execute a robust regional sales strategy to achieve and exceed aggressive revenue targets for Thailand.
• Act as a primary "hunter," identifying and securing new business opportunities within critical national infrastructure, financial services, and large enterprise sectors.
• Manage the entire complex sales cycle, from strategic lead generation to the closure of high-value deals.
• Build, lead, and optimize a high-performing channel strategy involving distributors and resellers across both countries.
• Work hand in hand with Channel Managers to formalize and nurture relationships with Tier 1 and Tier 2 partners to ensure Thales' solutions are prioritized within their portfolios.
• Understand the nuances of the local channel landscape to drive scalable, indirect revenue growth.
• Proactively identify and develop long-term business opportunities by aligning Thales' capabilities with the digital transformation goals of major regional players.
• Navigate complex regulatory and procurement landscapes in Indonesia and Malaysia to position Thales as a trusted strategic partner.
• Work closely with cross-functional teams, including Sales Engineers, Marketing, and Legal, to deliver compelling, value-based solutions.
• Oversee the response to complex RFPs and RFIs, ensuring high-quality submissions that highlight Thales' unique value proposition.
• Provide accurate sales forecasting and maintain a robust pipeline using CRM tools like Salesforce.
• Gather market intelligence to inform product development and competitive positioning.
• Required.
• 20+ years of proven, successful experience in enterprise technology solution sales within reputable IT companies.
• 20+ years of dedicated Channel experience, with a demonstrated track record of managing and growing networks of distributors and resellers.
• Deep understanding of the Thailand IT markets, including local business culture, procurement frameworks, and key industry players.
• Demonstrated track record of meeting or exceeding multi-million dollar sales quotas and closing complex, high-value deals in a competitive environment.
• Strong understanding of cybersecurity concepts, data protection regulations, and the challenges facing modern enterprises.
• Bachelor's degree in Business, Technology, or a relevant field.
• Desired Skills & Attributes.
• Strategic Growth Mindset: A proactive, results-oriented professional with a passion for building new business from the ground up.
• Expert Negotiator: Strong ability to manage and overcome commercial and contractual obstacles to close deals.
• Channel Expertise: A mastery of how the channel ecosystem works, including incentive programs, partner enablement, and joint go-to-market strategies.
• Effective Communicator: Ability to articulate complex technical concepts to senior-level decision-makers (C-suite) and technical practitioners alike.
• Technical Familiarity: Experience with Application Security (WAF, CDN, DDoS Protection) is highly preferred.
• At Thales, we're committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you'll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference - for a safer, greener, and more inclusive world.

Skills:

Recruitment

Job type:

Full-time

• Corporate Relations Director, Thailand.
• About the.
• Corporate Relations.
• Function.
• Corporate Relations.
• (CR) is where we shape how the world sees Diageo, and how we show up in it.
• Working at the intersection of business and society, this team builds trusted relationships with the people and organisations that matter most, from media and investors to governments, NGOs and partners. It's fast-paced, high-impact work that protects our reputation while helping move our business forward.
• Across communications, policy and ESG, you'll collaborate globally, navigate complex challenges and play a.
• key role.
• in earning and maintaining our licence to operate. It's a space for people who are curious, credible, and confident in making their voice heard.
• Purpose of the Role.
• The CRD is responsible for shaping our policy and reputational environment to.
• protect our license to operate, unlock long-term growth and enhance Diageo's.
• reputation.
• Reporting directly to the Corporate Relations director for Southeast Asia, the role.
• is responsible for executing the Global CR Strategy within the local context of the.
• Thailand market.
• It is a trusted partner to the Thailand General Manager, the leadership team and.
• other functional heads in the execution of the Global CR Strategy, locally adapted.
• where needed to ensure it is relevant and impactful to the local context and the.
• market's strategic priorities.
• Role.
• Navigate and shape the external policy and regulatory environment to.
• protect and enable Diageo's long-term growth in Thailand. Lead.
• proactive engagement with government, regulators, industry.
• associations, and other key stakeholders to influence policy outcomes,.
• mitigate business risks, and unlock commercial opportunities across.
• excise and customs, international trade and market access, alcohol.
• Shape the future regulatory landscape by influencing the development of subordinate regulations under the Alcohol Beverage Control Act, enabling responsible marketing/commercial communications while safeguarding Diageo's license to operate.
• Drive licensing and zoning reform by advocating for a modernized regulatory framework that supports responsible retailing and unlocks strategic commercial opportunities.
• Advance tariff liberalization, including through Thailand-UK economic cooperation and broader FTA initiatives, to improve market access, strengthen Thailand's competitiveness, and support Diageo's long-term growth.
• Deliver internal and external corporate communications.
• This includes.
• Diageo's cultural transformation agenda (purpose, behaviours), media.
• relations, communications support to public policy and society.
• campaigns, and issues and crises comms.
• Develop and implement society agenda consistent with Diageo's Spirit.
• of Progress strategy where the main focus in Thailand is promoting.
• positive and responsible drinking, particularly in partnership with the.
• wider industry, government and other stakeholders.
• Own and build trusted stakeholder relationships including government,.
• trade associations and other industry bodies, social aspects.
• organisations and civil society / NGOs.
• 10+ years in CR/relevant roles ideally in highly regulated sectors for a multinational, large organisation, trade association or agency.
• Strong leadership experience: partnering with senior business leaders (including at MD/GM level), leading small agile CR teams and ability to execute through trade associations.
• Ability to operate in matrix structure, including successfully implementing global strategies/initiatives at local market level, highly preferred.
• Strong capabilities and background in public policy, government relations and/or strategic communications.
• Working with Us.
• Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.
• Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
• We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for.
• who you are.
• just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
• Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
• Feel inspired? Then this may be the opportunity for you.
• If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
• Recruitment Scam Warning.
• Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
• Regular.
• Bangkok.

Skills:

Leadership Skill

Job type:

Full-time

• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านการบัญชี การเงิน เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการวางแผนยุทธศาสตร์ แผนธุรกิจ แผนการเงิน การบริหารความเสี่ยง หรืองบประมาณ หรืองานที่เกี่ยวข้องไม่น้อยกว่า 5 ปี.
• มีความรอบรู้ในธุรกิจธนาคาร ผลิตภัณฑ์และบริการ รวมถึงมีความรู้ด้านการตลาด และการบริหารจัดการความเสี่ยงที่อยู่ในความรับผิดชอบ.
• มีความรู้และเข้าใจระบบบัญชี และงบการเงินของธนาคาร.
• มีทักษะด้านการวิเคราะห์และประมวลผลข้อมูล และการนำเสนอ.
• สามารถวางแผน บริหารจัดการ วิเคราะห์และแก้ปัญหาเฉพาะหน้าได้ดี.
• มีมนุษย์สัมพันธ์ที่ดี มีทักษะ และความสามารถในการสื่อสารได้อย่างมีประสิทธิผล.
• ความสามารถในการใช้ภาษาอังกฤษอยู่ในระดับดีมาก.
• มี Leadership Skill สามารถบริหารจัดการคนได้ดี.
• มีทักษะในการ Adapt ใช้ AI และเทคโนโลยีต่างๆได้ดี.
• สอบถามข้อมูลเพิ่มเติม: โทร.02------847 (คุณวชิราภรณ์).
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

Experience:

7 years required

Skills:

Product Development, Project Management, Marketing Strategy, Market Research, Social media, Branding

Job type:

Full-time

• As the Marketing Director, you will be responsible for developing and implementing the company's marketing strategy to drive revenue growth, increase brand awareness, and maintain market leadership. You will work closely with the executive team to define marketing goals, establish budgets, and allocate resources accordingly. You will manage a team of marketing professionals, including marketing managers, content creators, graphic designers, and analysts, to execute marketing campaigns across multiple channels.
• Develop and execute a comprehensive marketing plan that aligns with the company's goals and objectives.
• Lead the development and execution of marketing campaigns across various channels, including digital, social media, email, events, and other traditional marketing channels.
• Manage a team of marketing professionals and provide leadership, mentorship, and guidance to ensure that they achieve their objectives and contribute to the overall success of the company.
• Collaborate with other departments, including sales, product development, and customer support, to ensure consistency in messaging, positioning, and branding across all marketing efforts.
• Conduct market research and analysis to identify customer needs, market trends, and competitive insights to develop effective marketing strategies and tactics.
• Analyze and report on marketing campaign performance metrics and provide insights and recommendations to optimize marketing efforts and achieve better results.
• Manage the marketing budget and allocate resources efficiently to maximize the return on investment (ROI).
• Stay up-to-date with the latest marketing trends, technologies, and best practices, and recommend innovative marketing strategies and tactics to improve the company's marketing efforts.
• Represent the company in external marketing events, conferences, and other public events to promote the company's brand and products.
• Bachelor's degree in marketing, business administration, or a related field; Master's degree preferred.
• 7+ years of experience in marketing, with at least 3 years in a leadership role.
• Proven track record of developing and executing successful marketing campaigns across various channels.
• Strong leadership skills and experience managing and motivating a team of marketing professionals.
• Excellent analytical skills, with the ability to interpret and analyze complex data sets and derive insights and recommendations.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent communication skills, with the ability to effectively communicate with both internal and external stakeholders.
• Strong organizational skills and attention to detail.
• Experience in the technology industry or B2B marketing is a plus.

Skills:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

Job type:

Full-time

• Agoda's front door for People support - supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics - from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

7 years required

Skills:

Project Management, Architecture, Salesforce, Cloud Computing, Customer Relationship Management (CRM)

Job type:

Full-time

• Own the governance framework and standards for the enterprise CRM marketing stack - defining how platforms should be configured and maintained across regions, with execution supported by specialist resources.
• Define and oversee the CRM function's consent configuration requirements - working with Legal, Compliance, and specialist resources to ensure guest consent preferences are correctly captured and audience reachability rules reflect regulatory obligations.
• Own the CRM onboarding process for properties and outlets - defining the standards for correct configuration, governance compliance, and commercially optimal segmentation and contact rules, and coordinating delivery with specialist resources.
• Manage platform user access, roles, and permissions across global and regional teams.
• Own CRM enhancement QA and release governance - establishing the standards and sign-off process for journey builds, automations, and platform deployments, with testing execution supported by specialist resources.
• Data Operations & Integrity.
• Define the requirements for customer data operations supporting marketing use cases - including audience management, identity resolution standards, and data quality thresholds - and oversee delivery by specialist internal and external resources.
• Act as the organisation's customer profile champion - setting standards for data accuracy, deduplication, and the anonymous-to-known profile merge, and overseeing the refinement of complex merge logic over time.
• Partner with the Business Intelligence team on data architecture alignment - defining data residency, upstream requirements, and ensuring data models support segmentation and personalisation at scale.
• Vendor & Partner Management.
• Lead vendor and partner relationships across the CRM platform ecosystem - managing technology vendors for roadmap and contract alignment, coordinating implementation and consulting partners on platform workstreams, and aligning with IT on infrastructure and security requirements; this role is the primary point of accountability for partner delivery.
• Serve as the internal point of contact on CRM platform capabilities - translating technical feasibility questions from marketing teams into clear direction for specialist resources, and ensuring platform decisions are commercially grounded.
• Platform Evolution & Compliance.
• Monitor emerging CRM platform and marketing technology trends, providing proactive recommendations on platform enhancements.
• Stay current on data privacy regulations and proactively adapt platform governance standards in response.
• Continuously improve platform operations, workflow efficiencies, and governance processes across the function.
• Proven hands-on experience with Salesforce Marketing Cloud, Salesforce Data Cloud, and Salesforce Personalisation - including configuring, enhancing, and optimising platform setups, with the technical depth to evaluate decisions, challenge specialist resources, and ensure quality outcomes.
• Strong working knowledge of customer data platform concepts - including identity resolution, audience segmentation, consent integration, and data quality principles - with the ability to translate these into clear requirements for technical teams and external partners.
• Familiarity with consent management principles and regulatory requirements including GDPR - able to define CRM-side requirements and oversee implementation by specialist partners.
• Understanding of data governance frameworks - data residency, upstream/downstream data flows, and data quality standards for marketing use cases.
• Proven project management skills - able to manage multiple concurrent platform workstreams, coordinate internal and external resources, and deliver against milestones.
• Strong vendor and partner management experience - directing implementation and consulting partners, holding them accountable to delivery standards, and managing escalations effectively.
• Experience working with Business Intelligence or data engineering teams and comfort navigating cloud data platform concepts.
• Experience with omnichannel CRM execution across email, mobile push, in-app messaging, and messaging channels.
• Proactive and self-directed - identifies platform risks and governance gaps before they surface, and takes initiative in proposing improvements.
• Exceptional communicator and influencer - able to translate technical workstreams into clear updates for non-technical stakeholders, and to persuade and align teams across regions without direct authority.
• Strong organisational skills with data-led prioritisation - comfortable managing competing demands across platform, governance, and partner workstreams simultaneously.
• Ability to communicate platform progress and wins in business value terms, influencing stakeholder decisions on governance and platform investment.
• Bachelor's degree in Information Technology, Computer Science, Marketing Technology, or a related field required. Masters a plus.
• Experience.
• Minimum of 7 years in CRM platform management, marketing technology operations, or a related technical marketing or project management role.
• Demonstrated experience coordinating technology implementation or consulting partners, ideally in a platform governance or martech context.
• Direct working experience with Salesforce Marketing Cloud and Salesforce Data Cloud is required.
• Demonstrated experience in a governance, platform ownership, or programme management capacity within a regional or global organisation.
• Experience in the hospitality, travel, or retail industry would be an added benefit.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Skills:

Production planning, Procurement, Recruitment, Leadership Skill, Diplomacy

Job type:

Full-time

• Email Address.
• Phone Number.
• Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? Yes No.
• Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? Yes No Yes - I consent No Do you consent to a criminal background check as part of the recruitment process? Yes No.
• Do you consent to a criminal background check as part of the recruitment process? Yes No -- Do you consent to a criminal background check as part of the recruitment process? Yes No -- Yes I Consent No If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? Yes No.
• If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? Yes No Yes - I Consent No What's your expectation salary? (THB) * + More information Your Resume.
• To attach your Resume, click here to upload from your Computer. Security code.

Skills:

Software Development, Architecture, TypeScript, Leadership Skill, React.js

Job type:

Full-time

• Lead and mentor a team of tech leads & engineers, overseeing multiple product squads to ensure successful delivery of web and mobile applications.
• Drive the growth of our engineering practice by establishing and nurturing guilds, fostering collaboration, and sharing best practices.
• Collaborate with cross-functional stakeholders, such as product owners, designers and business to shape product and technology roadmaps.
• Provide a holistic view of the overall architecture, identifying opportunities for improvement and ensuring scalability, performance, and security.
• Actively participate in troubleshooting and resolving complex technical issues across multiple software components and services.
• Stay up-to-date with the latest trends and advancements in front-end technologies and pursue adoption when applicable.
• Collaborate with the infrastructure team to optimize the deployment and scalability of our applications.
• You are hands-on, focused on delivering performant code and steering best-in-class implementation.
• You have a track in leading development of large scale applications in React.js/ReactNative, Typescript, node.js, ES6+, JS Framework (NestJS/ExpressJS).
• Strong leadership skills with the ability to inspire and guide cross-functional teams to deliver high-quality software solutions.
• Proficiency in architecting and designing scalable and performant web and mobile applications.
• Excellent problem-solving and troubleshooting skills, with the ability to identify and resolve technical challenges.
• Solid understanding of software development methodologies, agile practices, and CI/CD processes.
• Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
• Previous experience in a fast-paced startup or online marketplace environment is a plus.

Experience:

5 years required

Skills:

Thai

Job type:

Full-time

• Manage a portfolio of major accounts that have specific potential for hotels Business Events Segment.
• Build close working relationships with key decision makers and increase account market share.
• Increase and maintain the relWork in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.ationship with Business Events to ensure hotel is obtaining increased market share.
• Analyse key assigned accounts to ensure coverage across industry segments with greatest potential and devise call strategies/plans in conjunction with GM.
• Research and develop new business opportunities for Hotels across the Business Events segment.
• Work in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.
• Assist GM in preparation of budget, revenue strategies and sales & marketing plans for all Accor's Hotels.
• Maximise revenue by promoting Hotels products including restaurants and other outlets by cross selling/up selling.
• Prepare a monthly Sales Report reflecting activities, market intelligence and adjustments to the sales activity plan.
• Represent hotel at Business Events trade shows, seminars, sales trips as and when required by GM.
• Assist with site inspections, familiarizations and sales appointments for hotel.
• Understanding of Accor hotels digital distribution strategies and results in Market.
• Create opportunities for Hotel to feature and distribute offers through partner and customer channels.
• Manage a portfolio of major accounts that have specific potential for hotel Business Events Segment.
• Research and develop new business opportunities for Hotel across the Business Events segment.
• Minimum 5 years experience leading a Sales team is preferred.
• Highly motivated with excellent attention to detail.
• Strong communication skills.
• Always display a professional appearance, representing Movenpick Brand.
• Additional Information.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Product Development, Leadership Skill

Job type:

Full-time

• Business.
• Deliver annual net sales, gross profit, commercial contribution, and margin performance in line with the approved Axtra Club business plan.
• Achieve category-level sales, margin, inventory productivity, and assortment performance targets across all merchandise portfolios.
• Customer.
• Achieve annual targets for member acquisition, active membership, renewal, retention, and member lifetime value.
• People.
• Maintain high employee engagement and leadership capability across teams.
• Process.
• Deliver own-brand launches, sourcing initiatives, assortment reviews, and commercial planning cycles within approved timelines.

Experience:

8 years required

Skills:

Business Development, Thai

Job type:

Full-time

• Partner directly with the GM to shape and drive Thailand's strategic priorities, from market expansion to product localization.
• Continuously track how product-market fit is evolving in Thailand - local usage patterns, competitor moves, shifting traveler behavior - and translate that read into concrete product, marketing, and partnership decisions.
• Lead critical cross-functional projects - new partnerships, regulatory initiatives, product launches - pulling together Product, Tech, Compliance, and Commercial teams ...
• Build and manage relationships with relevant regulatory bodies to keep YouTrip ahead of the curve as the market evolves.
• Develop local partnerships - banks, merchants, and tourism-sector players - to deepen YouTrip's ecosystem in Thailand.
• Stay close to daily operations, resolving on-the-ground friction and identifying new business development opportunities as they arise.
• Operate with significant autonomy and sound judgment, representing the GM in select internal and external settings as needed.
• You Are.
• 8+ years of experience as an operator in a high-growth, fast-paced organization - fintech or payments experience is a strong plus.
• A track record of driving cross-functional alignment and delivering results independently, with minimal guidance.
• Sharp business instincts, comfort with ambiguity, and genuine curiosity about Thailand's fintech and payments landscape.
• Based in Bangkok, and able to use Thai fluently in a business environment.

Skills:

Procurement, Recruitment

Job type:

Full-time

• Prepare and process requisitions and purchase orders from end to end.
• Develop and implement sourcing strategies for cost reduction, supplier consolidation, service delivery improvements and process efficiency.
• Establish procurement controls and guidelines.
• Review purchase order claims and contracts for conformance to AIA policies.
• Discuss problems on delivery and performance with suppliers and third-party providers.
• Involve in organisation-wide sourcing and procurement projects.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link.
• https://www.aia.co.th/th/about-aia/privacy/candidate.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Experience:

1 year required

Skills:

Business Development, Architecture, Leadership Skill, Cloud Computing

Job type:

Full-time

• Own and drive Technology Advisory revenue targets in Thailand.
• Identify, shape, and convert consulting opportunities with key clients.
• Develop compelling proposals, business cases, and executive presentations.
• Partner with Account Executives, Product, Client Services, and VAS teams to create integrated client solutions.
• Play a.
• key role.
• in leading end-to-end digital & tech client projects, from business development to project implementation. You will offer solutions for a specific client problem or challenge.
• Advise C-suite and senior executives on technology transformation priorities.
• Lead diagnostic assessments across payments, digital banking, architecture, APIs, cloud, data, AI, and operating models.
• Develop transformation roadmaps and target-state architectures.
• Translate technology investments into measurable business outcomes.
• Serve as a senior subject matter expert for complex client engagements.
• Lead multi-workstream consulting and transformation engagements.
• Manage project governance, risks, stakeholder alignment, and delivery quality.
• Oversee teams comprising consultants, architects, PMOs, data specialists, and implementation resources.
• Ensure delivery excellence and realization of client outcomes.
• Grow the vertical by offering expertise on topics like building a mobile stack, enabling payment interfaces, migrating banking stack to a cloud and other topics that are complex in scale and scope, intellectually demanding, and deadline driven.
• Create repeatable Tech Advisory offerings, methodologies, and IP.
• Develop playbooks, frameworks, and reusable assets.
• Mentor and coach consultants across the region.
• Contribute to VCA's growth agenda through innovation and capability building.
• Contribute to key Practice building initiatives - top-line growth, new Capability / IP generation, program management, training, mentorship, and team initiatives.
• Stay abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions.
• Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
• 12+ years of experience in consulting, technology strategy, enterprise architecture, digital transformation, or financial services technology leadership.
• Experience in consulting & technology in credit card / payments would be an added advantage.
• Experience advising senior executives (CIO, CTO, CDO, COO, Head of Digital).
• Proven track record leading large-scale transformation programs.
• Strong commercial acumen with demonstrated success in originating and growing consulting engagements.
• Have end-to-end technical expertise in payment systems integration, data management, security infrastructure ensuring efficiency, and robust payment solutions.
• Strong verbal and written communication skills, able to develop well-structured communications and deliver presentations to audiences.
• Strong analytical skills, ability to have structured thinking and build strong arguments.
• Self-starter individual with a keen appetite for building the business.
• Collaborative team player with ability to work with people from diverse backgrounds.
• Visa is an EEO Employer.
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Skills:

Project Management, Marketing Strategy, Digital Marketing, Copywriting, Photography

Job type:

Full-time

• Lead development and execution of marketing strategies for properties within the assigned region, ensuring initiatives align with Aman's global marketing frameworks and commercial objectives.
• Translate global marketing campaigns and priorities into regional execution plans, tailoring activities to reflect local market opportunities and customer insights.
• Lead regional campaign planning and delivery, ensuring all content, creative, and messaging reflect Aman's luxury brand positioning and narrative standards.
• Collaborate with the Global Marketing and Brand & Creative teams on the execution of approved campaign materials, photo and video shoots, and other brand assets required for regional deployment.
• Work collaboratively with global and property Sales, Revenue, and E-Commerce teams to ensure marketing strategies and content directly support revenue, occupancy, and conversion goals.
• Work closely external brand agencies across Digital Marketing and PR to help drive commercial performance and awareness of our resorts.
• Coordinate with global Marketing and PR teams to ensure regional press, partnerships, and brand activations are consistent with global narratives.
• Monitor regional marketing performance across digital, CRM, and offline channels, ensuring activity drives engagement and conversion.
• Analyse campaign effectiveness and ROI, presenting insights and recommendations to the on-property teams, GMs and Vice President of Marketing.
• Lead, mentor, and develop regional and property-based marketing professionals, fostering collaboration and high performance across teams.
• Set clear objectives and expectations for the regional marketing team, ensuring accountability to brand and commercial goals.
• 10 years of experience in marketing leadership within luxury hospitality, travel, or lifestyle sectors, including regional or multi-property oversight.
• Proven success developing and executing integrated marketing strategies that drive engagement and revenue performance.
• Strong understanding of omnichannel marketing, campaign planning, and performance analytics.
• Experience collaborating with brand, creative, and digital teams to deliver large-scale marketing initiatives.
• Exceptional leadership, project management, and communication skills.
• Strong visual aesthetic aligned with brand standards, copywriting and content development skills, photography and video direction capabilities Proven ability to translate global strategies into regionally relevant marketing programs.
• Bachelor's degree in marketing, Communications, or a related field; master's degree preferred.
• At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
• If you thrive in an ultra-luxury environment and are passionate about ensuring flawless distribution.

Experience:

1 year required

Skills:

Accounting, CPA

Job type:

Full-time

• Full P&L Ownership & Strategic Business Partnering.
• Lead full P&L management across SEA, providing sharp insight into drivers and future implications - not just results.
• Influence strategic and operational decisions of the GM, CFO, Market GMs, and functional leaders by presenting compelling financial insights, risks, and opportunities.
• Challenge business assumptions with rigor and ensure decisions are grounded in realistic, data-backed financial expectations.
• Integrate FP&A into S&OP+ by shaping demand and supply conversations with financial impact analyses. Own the entire PL forecasting S&OP process end to end.
• Own monthly and quarterly business reviews with clear storytelling that drives alignment and decisions.
• Ensure periodic and yearly closing in line with plan with clear variance analysis.
• Forecasting Rhythm & In-Year Governance.
• Own and lead the IVCP and AEP cycles, converting strategy into financially disciplined targets and phased execution plans.
• Establish governance that forces timely interventions, corrections, and decision-making to stay on track.
• Partner with Marketing, Category, and NPD to ensure innovation decisions - launches, spend, portfolio choices - are grounded in financial returns.
• Own overheads forecasting, actual periodic closing, driving productivity across the organization.
• Elevate forecast accuracy by holding cross-functional partners accountable for inputs and assumptions.
• Financial Analytics & Decision Support.
• Provide actionable insight across sales, trade, overheads, marketing investment, and cash flow to influence prioritization and resource allocation.
• Lead scenario modelling and risk-opportunity framing to support faster, more confident decision-making.
• Simplify reporting and ensure one version of the truth so partners can make decisions without noise or ambiguity.
• Proactively influence partners to act on insights through structured follow-ups, clear recommendations, and alignment-building.
• Issue Identification, Resolution & Driving Closure.
• Identify performance gaps quickly and translate findings into clear business actions.
• Influence cross-functional leaders to take ownership of root causes, agree on corrective paths, and commit to timelines.
• Provide structured guidance that drives decisions, resolves issues, and prevents recurrence.
• Ensure closure is achieved - not just identified - through disciplined follow-up.
• Stakeholder Engagement, Influence & Leadership.
• Build trust-based, influential partnerships with Sales, Marketing, Supply Chain, SDL, and Finance teams.
• Shape LT discussions by ensuring decisions are anchored in financial insight, value creation, and long-term P&L health.
• Lead and develop a high-performing FP&A team skilled in influencing without authority, financial storytelling, and decision support.
• Role-model Mars values and leadership principles, promoting high-quality thinking, collaboration, and accountability.
• Key Capabilities.
• Strategic Financial Leadership: Influencing & Decision Leadership. To ensure functional leads are taking right financial decisons.
• Business Partnering & Executive Communication.
• Forecasting & Planning Excellence.
• Analytical Rigor & Insight Generation.
• Process Simplification & Optimization.
• Team Leadership & Capability Building.
• Transition Priorities.
• Position FP&A as the default source of truth and the primary driver of business decisions.
• Clarify role boundaries with Sales OD, Demand Planning, Category, and Marketing to ensure crisp ownership of financial and operational inputs.
• Strengthen forecast accuracy and embed a culture of evidence-based decision-making.
• Build a motivated, accountable FP&A team that excels in influence and insight.
• Success Measures.
• Influence on key business decisions and value creation.
• Forecast accuracy and predictability.
• Impactful insights adopted by LT and cross-functional partners.
• Stakeholder confidence and satisfaction in FP&A partnership.
• Team capability, engagement, and succession readiness.
• Efficiency and clarity of planning and reporting processes.
• Summary.
• This role leads the financial agenda for the entire SEA cluster, ensuring FP&A drives business decisions - not just reports performance. The FP&A Director uses insight, influence, and disciplined thinking to strengthen execution, elevate decision quality, and drive profitable growth. Success is grounded in the ability to shape decisions, influence partners, and deliver measurable business impact.
• Job Specifications/Qualifications.
• Bachelor's degree in Accounting, Finance or a related field. A CPA or MBA is preferred.
• 12 years of relevant experience.
• Previous FP&A manager or Finance Co-pilot manager experiences are required.
• Experience in global, regional or additional geographical role will be a plus.

Experience:

7 years required

Skills:

Recruitment, Tableau, YouTube, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Strategy & Analytics is a fast-growing and dynamic team within the Strategic Partnerships department of Agoda. Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda's non-accommodation partners and promote Agoda's top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. The Strategy & Analytics team's scope includes profitability optimization, target setting, KPI management, data analytics, and business strategy.
• As Lead Manager / Associate Director - Strategy & Analytics, you will lead the data strategy and governance of one of Booking Holdings' most critical initiatives, defining how Agoda, Booking.com, and Priceline collectively measure, interpret, and act on business performance.
• Within Booking Holdings, an enhanced and more connected B2B business is being built consolidating the businesses of Booking.com, Priceline and Agoda into a single global division ("New B2B Business").
• You will own a high-visibility, cross-brand program that goes far beyond data management. This initiative shapes how the company defines growth, evaluates profitability, and allocates resources across its portfolio of businesses, with the work you deliver directly informing decisions at the highest levels of the organization.
• If you are energized by impact and ready to build something that truly matters, this role is for you.
• Lead the design and implementation of a unified data strategy and measurement framework across Agoda, Booking.com, and Priceline, establishing a single source of truth for how the New B2B Business defines, tracks, and acts on performance.
• Own the data harmonization roadmap from scoping through phased delivery, ensuring alignment on definitions, metrics, and data logic across three distinct brand organizations with differing systems and conventions.
• Analyze and translate complex data into actionable insights that drive business strategy and enable strategic decision-making.
• Build and develop a high-performing global team of analysts by setting strategic direction, establishing quality standards, and creating an environment where the team operates with clarity, accountability, and ambition.
• Collaborate with senior stakeholders and cross-functional global teams across Analytics, Product, Tech, Finance, Legal, etc., to execute on strategic initiatives.
• Keep leadership informed and aligned by providing rigorous reporting and analysis on strategic initiatives, communicating progress, risks, and recommendations in a clear and structured manner to support data-driven decision-making at the Executive level.
• Required.
• 7+ years of total professional experience in an analytically rigorous environment; prior experience at a top-tier management consulting firm with demonstrated progression and impact is strongly preferred.
• Proven experience leading complex, multi-stakeholder projects, owning timelines, deliverables, and executive reporting.
• A track record of independently structuring and solving complex, ambiguous problems.
• Strong data literacy and business numeracy, genuinely comfortable interrogating business metrics, evaluating data logic, and translating numbers into meaningful business insights.
• Prior experience managing and developing a team, with the ability to lead across geographies and functions.
• Exceptional Executive communication and presentation skills, able to distill complex, nuanced topics into clear, compelling, and actionable narratives.
• A high-ownership mindset, comfortable with ambiguity, energized by fast-moving environments, and fully accountable for outcomes.
• Preferred.
• Proficiency in SQL or data querying tools.
• Proficiency in Tableau or equivalent BI and visualization platforms.
• A degree in Statistics, Economics, Mathematics, Computer Science, or a related quantitative discipline; an MBA or advanced degree from a top-tier institution is a meaningful plus.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Enthusiastic

Job type:

Full-time

• Develop materiality framework for different industries.
• Develop SCBAM ESG score for investees - initiate, regularly monitor.
• Co-work with investment managers (analysts and fund managers) to integrate sustainability factors to investment analysis and decision making.
• ESG stewardship.
• Engagement with companies.
• ESG proxy voting.
• ESG incorporation.
• ESG integration to financial forecast and asset valuation.
• Keep up-to-date good ESG practice in advanced market to improve scoring framework.
• Bachelor's degree or higher in Environmental Engineer, Finance, or a related field with a strong emphasis on sustainability and ESG (Environmental, Social, and Governance) principles.
• Minimum of 5 years of experience in sustainability investment analysis, ESG scoring, and integration within a financial services environment.
• Proven track record of developing and implementing sustainability frameworks and ESG integration strategies.
• Strong analytical skills with the ability to develop materiality frameworks and conduct ESG scoring.
• In-depth knowledge of current ESG practices in advanced markets and the ability to stay up-to-date with emerging trends.
• Excellent communication and interpersonal skills for effective engagement with stakeholders.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.