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Skills:

Microsoft Office

Job type:

Full-time

• Provide IT support to employees, internal departments, tenants, and relevant users both on-site and remotely.
• Troubleshoot and resolve issues related to computers, laptops, printers, scanners, and other IT equipment.
• Provide technical assistance and guidance on software, Microsoft Office, email, and other business applications.
• Receive, track, and document IT support requests and ensure timely resolution.
• Provide on-site support for urgent IT issues when required.
• Monitor and provide basic support for LAN, Wi-Fi, Internet, routers, and switches.
• Troubleshoot network and Internet connectivity issues.
• Provide support for POS systems, receipt printers, and related IT equipment used by tenants and business units.
• Perform basic monitoring and troubleshooting of CCTV systems to ensure proper operation.
• Install, configure, and maintain computers, laptops, printers, and other IT equipment.
• About you.
• Ability to provide IT support both on-site and remotely.
• Technical knowledge of computers, laptops, printers, scanners, and IT equipment.
• Knowledge of software, Microsoft Office, email, and business applications.
• Understanding of LAN, Wi-Fi, Internet, routers, and switches.
• Familiarity with POS systems and retail IT equipment.
• Basic knowledge of CCTV and access control systems.
• Experience with IT asset inventory management and software license monitoring.
• Ability to coordinate with IT vendors, ISPs, and external contractors.
• Strong documentation and record-keeping skills.

Experience:

No experience required

Skills:

Fast Learner, Service-Minded, .NET, Thai, English

Job type:

Full-time

• วุฒิการศึกษา: ปริญญาตรีขึ้นไป.
• สาขาวิชา: สาขาเทคโนโลยีสารสนเทศ, วิทยาการคอมฯ และสาขาอื่น ๆ ที่เกี่ยวข้อง.
• เพศ: ทุกเพศ.
• อายุ: 22 ปีขึ้นไป.
• ประสบการณ์: 0 - 10 ปี.
• มีบุคลิกภาพดี สามารถทำงานเป็นทีมได้ และมีความรับผิดชอบสูง.
• มีความขยัน ตั้งใจ อดทน และมีทัศนคติที่ดีต่อบริษัท.
• มีความกระตือรือร้น รักการเรียนรู้สิ่งใหม่ ๆ และสนใจเทคโนโลยี.
• มีความรู้ความเข้าใจเกี่ยวกับการ Scalable Applications.
• มีประสบการณ์ในการพัฒนาโปรแกรมติดต่อฐานข้อมูล เช่น MySql, Oracle, SQL Server เป็นต้น.
• หน้าที่และความรับผิดชอบ (Responsibility) (มีพี่ๆ สอนงานให้).
• ดำเนินการแก้ไข หรือให้คำแนะนำเพื่อแก้ปัญหาเบื้องต้นรวมถึงให้บริการตามคำร้องของผู้ใช้งานระบบสารสนเทศ.
• ดำเนินการแก้ไขโปรแกรมให้สามารถใช้งานได้อย่างมีประสิทธิภาพ.
• งานอื่น ๆ ตามที่ได้รับมอบหมายเพิ่มเติม.
• จัดทำรายงานประจำเดือนเกี่ยวกับจำนวนปัญหา หรือคำร้องขอที่ได้รับในแต่ละเดือน.
• ทำงานที่สำนักงานของลูกค้า (ศูนย์ราชการ แจ้งวัฒนะ).

Experience:

3 years required

Skills:

Teamwork, Linux

Job type:

Full-time

• The IT Service Desk & Manufacturing Application Support Analyst (Tier 1) serves as the first point of contact for IT service requests, incident management, operational monitoring, and manufacturing application support. The role is responsible for ensuring the availability and stability of IT services and manufacturing systems through proactive monitoring, timely incident resolution, effective communication, and escalation management.
• Serve as the first point of contact for IT incidents, service requests, and user inq ...
• Manage incidents throughout their lifecycle, including logging, troubleshooting, escalation, follow-up, and closure in accordance with ITSM processes and SLAs.
• Monitor critical IT infrastructure, manufacturing applications, and system alerts to ensure service availability and business continuity.
• Perform routine operational checks, monitor scheduled jobs, and support incident recovery activities.
• Provide first-line support for manufacturing applications and assist users in resolving common operational issues.
• Execute predefined operational procedures, validate service restoration, and escalate unresolved issues to specialized support teams.
• Respond to critical incidents and coordinate with infrastructure, network, server, database, and application support teams to minimize business impact.
• Maintain accurate documentation, operational reports, monitoring records, and knowledge base articles to support continuous service improvement.
• Support 24x7 manufacturing operations environment.
• Rotational shift work required.
• Participation in on-call support and incident response activities as assigned.
• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 3-5 years of experience in IT Service Desk, IT Operations, Application Support, or Technical Support.
• Experience supporting manufacturing or semiconductor environments is an advantage.
• Knowledge of IT Service Management (ITIL) principles and ITIL-based service desk tools (e.g., ServiceNow).
• Understanding of Incident, Request, Problem, and Change Management processes.
• Basic knowledge of Windows, Linux, and networking technologies (TCP/IP, DNS, DHCP, LAN/WAN).
• Experience with system monitoring tools, operational support systems, and ticketing platforms.
• Strong customer service and user support mindset.
• Good communication, interpersonal, and stakeholder management skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to prioritize tasks and manage multiple activities in a fast-paced environment.
• Ability to work effectively in a manufacturing/24x7 operational environment.
• Strong teamwork, collaboration, and continuous improvement mindset.
• More information about NXP in Thailand.
• LI-e5f2.

Experience:

3 years required

Skills:

Accounting, Oracle, English

Job type:

Full-time

• Coding, test, and support programs.
• Coordinate with clients in projects, analyze user requirements, perform program and database design, and creates functional / technical specifications.
• Gathering requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Documents user requirements and tests issues in the respective module to re-create applications issues or determine whether new user requirements can be met through existing application functionality or requires customizations.
• Bachelor's degree or higher in Computer Sciences or other related fields.
• 3 years experience in program development using Oracle tools in Oracle Applications customizations.
• Hands-on programming experience and proven knowledge in Financial or Accounting system.
• knowledge of Financial module (AP,AR,FA,GL).
• Experience as a member of a team performing an Oracle Implementation.
• Excellent command in English skills.

Skills:

English

Job type:

Full-time

Note: - Candidate must be authorized to work in Thailand without sponsorship. - 5 days' work week - Onsite based in our office near Phetchaburi MRT - Business-level English proficiency required (written and spoken) As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and friction less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our em ...

Skills:

Electronics, Automation

Job type:

Full-time

The company, founded in 1988, is one of the leading producers in the world for power and thermal management solutions. Delta is also a major regional player in several product segments including industrial automation, displays, and networking. As an energy-saving solutions provider with core competencies in power electronics and innovative research and development, Delta's business categories include Power Electronics, Automation, and Infrastructure.

Skills:

English

Job type:

Full-time

Note: - Must be authorized to work in Thailand without sponsorship. - 5 days' work week - Onsite based in our office near Phetchaburi MRT - Business-level English proficiency required (written and spoken) As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and friction less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees ha ...

Skills:

Electronics

Job type:

Full-time

• Prepare presentations in MS Office or Google Docs for weekly assemblies, staff meetings, and other school events as requested.
• Daily set up of laptops, projectors/screen, and sound systems for special events or meetings in classrooms or administrative areas.
• Set up AV equipment for specialist clusters, such as Open house, new family day, music, drama, and performing arts.
• Operate and control displays and sound during events to ensure smooth operation.
• Provide standby AV support during events to quickly address any technical issues.
• Monitor incoming and outgoing audio/video feeds to maintain quality and notify directors of ICT of any potential issues.
• Diagnose and resolve AV system problems in classrooms or event spaces.
• Check, maintain, and troubleshoot Interactive Flat Panels (IFPs), classroom sound systems, and mixers regularly to ensure proper functionality.
• Maintain and organise AV equipment inventory and ensure proper storage.
• Provide suggestions to the line manager on how to improve the school's AV systems, including equipment upgrades, software tools, or workflow enhancements.
• Event Management Responsibilities.
• Plan and coordinate AV and technical requirements for school events.
• Prepare event schedules, including setup, rehearsals, and event timings.
• Test all AV equipment, presentations, microphones, sound systems, and projectors before events.
• Ensure all required AV equipment is available and ready for use.
• Prepare backup equipment to minimise technical disruptions.
• Coordinate with external AV vendors and contractors when required.
• Manage and support AV operations during events.
• Ensure smooth transitions between presentations and performances.
• Assist staff and students with event setup and technical support when required. Supervise staff or students when required.
• Review each event and recommend improvements for future events.
• School Hardware Management.
• Provide basic maintenance and support for school hardware, including laptops, iPads, desktops, and other ICT devices.
• Assist the ICT team with preparing, configuring, deploying, and replacing devices as required.
• Perform basic troubleshooting and routine maintenance to keep equipment in good working condition.
• Ensure devices are updated, secure, and ready for staff and student use.
• Other Duties.
• Follow all agreed School Policy and procedures as shared and in the Staff Handbooks.
• Undertake other reasonable duties as requested by the Line Manager or members of the Senior Leadership Team.
• Bachelor's degree in Information Technology, Audio Visual Technology, Computer Science, Electronics, or a related field.
• 2-3 years' experience in AV support, ICT support, event management, or a similar role, preferably in an international school, hotel, or hospitality environment.
• Able to communicate effectively in English.
• Positive attitude with a strong customer service mindset.
• Good communication and interpersonal skills.
• Strong teamwork skills with the ability to work independently when required.
• Basic knowledge of AV equipment, laptops, iPads, computers, and other ICT devices.
• Good problem-solving and troubleshooting skills.
• Well organised, reliable, and able to manage multiple tasks.
• Willing to work flexible hours, including evenings or weekends, to support school events when required.
• What we offer.
• Competitive and attractive salary package.
• Daily buffet-style meals are provided on campus.
• A dynamic, international working environment.
• Opportunity to make a meaningful impact in education.
• Be part of a purpose-driven team of change makers.
• Access to professional development and growth opportunities.
• Work that truly makes a difference, for students, families, and the future.
• Acceptable police checks (or equivalent) from the country of origin and from all other countries in which the applicant has worked.
• Appropriate references from current and previous employers, corroborated by personal phone calls made to each referee.
• Please submit your updated resumé by clicking the "Easy apply" button.
• Application Deadline: 7th August 2026.
• Other vacancies at Harrow Bangkok and the online application form can be found at: https://www.harrowschool.ac.th/about-us/recruitment.
• Address: 45 Soi Kosumruamchai 14, Kosumruamchai Rd., Don Mueang, Don Mueang, Bangkok, 10210Thailand, www.harrowschool.ac.th.

Experience:

5 years required

Skills:

Project Management, Problem Solving, Risk Management, Recruitment, Accounting

Job type:

Full-time

• Responsible for availability, incident, problem, change / release, capacity and.
• vendor management for the applications in scope.
• Act as a facilitator and coordinate between various teams like Infrastructure,.
• development team to resolve, analysis of root cause for complex issues and outages.
• Work across multiple application management areas and support teams to ensure.
• high level of support service.
• Ensures essential process / procedures are followed and contribute to defining.
• standards.
• Communicate complex technical issues to business users in a language they.
• understand.
• Follow thru to ensure each problem is resolved according to SLA.
• Manage communication for Major Incidents (SLA breaches, Application Major.
• Incidents, Logistics issue) and responsible for communications with business users,.
• senior management.
• Ensures essential process / procedures are followed and contribute to defining.
• standards.
• Promote effective knowledge management best practices within team and.
• organization.
• Manage and maximize resource within the budget to meet business priority.
• People Management.
• Risk assessment and risk management.
• Coach and mentor team members.
• Lead problem solving and collaboration.
• Lead creativity, risk-taking, and continuous improvements in workflow.
• Bachelor degree or higher in Computer Science, Statistics or Computer Engineering.
• 5 years experience in IT industry and 3 years experience in project management and experience in Banking application is preferable.
• Demonstrate accountability, leadership, independent initiatives and willingness to lead.
• Strong team player with management skills. Flexible and being able to manage time effectively.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority.
• Good communication and interpersonal skills with the ability to communicate well at all levels.
• Ability to handle high stress and pressure situations.
• Strong problem solving.
• Ability to understand the big picture - can step back and understand the context of problems before.
• applying analytical skills to address the issues.
• Good functional knowledge in one or more banking domain i.e. ATM, Credit Card, Retail Banking.
• (deposit, loan, etc.), Wholesale Banking (trade finance or treasury), Financial Accounting.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
• Additional Requirements.
• Be a Part of the UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
• Apply now and make a Difference.

Experience:

2 years required

Skills:

Network Infrastructure, System Administration, Procurement, Purchasing, English

Job type:

Full-time

• We are looking for an IT Support Officer to join PULSE SILOM CO., LTD. in Bangkok. This is a full-time position based in Bangrak, Bangkok.
• In this role, you will be responsible for maintaining and supporting the company's IT infrastructure, including computer systems, networks, software, IT equipment, and related technologies. You will provide technical support to users across all branches, troubleshoot IT issues, coordinate with external vendors, and continuously improve IT processes to ensure smooth and efficient business operations.
• Provide technical support for hardware, software, network infrastructure, and IT equipment, assisting users both remotely and on-site.
• Install, configure, and maintain computers, office phones, printers, Microsoft 365, user accounts, internet services, and network devices to ensure all equipment is fully operational.
• Maintain the company's IT systems, including websites, CCTV systems, LED displays, access control systems, and access permissions for employees and executives.
• Manage user accounts, system access, software licenses, data backup, antivirus, and IT security in accordance with company policies.
• Coordinate with external vendors and support IT procurement activities, including obtaining quotations, comparing vendors, purchasing equipment, and following up on service delivery.
• Maintain IT asset inventory, oversee equipment allocation and returns, and ensure proper asset management.
• Prepare IT reports, maintain documentation, and develop or improve Standard Operating Procedures (SOPs) and other technical documents.
• Support IT projects and perform other duties assigned by the supervisor.
• What we're looking for.
• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• At least 2-3 years of experience in IT Support, Help Desk, System Administration, or a related role.
• Strong knowledge of Windows OS, Microsoft 365, Active Directory, computer hardware, software installation, and basic network troubleshooting.
• Experience supporting routers, switches, Wi-Fi, printers, CCTV systems, and other IT infrastructure.
• Good understanding of user access management, system backup, antivirus, patch management, and software license administration.
• Experience with cloud services, Google Workspace, or website administration will be an advantage.
• Able to communicate in English and read technical documentation, as well as write basic emails and reports in English.
• Strong analytical, problem-solving, communication, and coordination skills.
• Responsible, detail-oriented, and able to manage multiple tasks effectively.
• Apply Now & Join Our Team!.
• If you are passionate about technology, enjoy solving IT challenges, and are committed to providing excellent IT support, we would love to hear from you. Please submit your CV and any relevant certifications to join PULSE SILOM CO., LTD.

Experience:

1 year required

Skills:

Software Development, Quality Assurance, Problem Solving, Architecture, Automation, Python, SQL

Job type:

Full-time

• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifestyles, building digital infrastructure that supports 10 million users, 700,000 merchan ...
• Why this Role.
• This role re-imagines traditional IT operations by positioning you as the team's core "Builder" and creator of efficiency tools. Your mission is to transform everyday operational challenges into practical, high-impact automated systems.
• Leveraging deep technical expertise, scripting mastery, and modern AI/GenAI applications (such as Gemini Enterprise), you will design and enhance Modern Device Management while developing automation across our entire SaaS and Enterprise Software ecosystem including UEM platforms, IDPs, Google Workspace, Microsoft 365, Slack and more.
• By joining our team, you will step into a role where you can solve complex system integration challenges, drive internal innovation, and elevate both security and operational efficiency at scale.
• Endpoint Security & UEM Architecture.
• UEM Management: Lead the administration of Unified Endpoint Management (UEM/MDM) platforms to ensure all laptops and mobile devices are strictly hardened against threats.
• UEM Lifecycle Management: Continuously build, update, monitor, and troubleshoot device configurations. Ensure all changes strictly align with business requirements and company policies.
• Policy Enforcement: Define and enforce robust security baselines (e.g., Disk Encryption, Password Complexity, OS Patch Management) to achieve 100% compliance.
• Threat Mitigation: Configure automated security workflows to instantly detect, alert, and isolate non-compliant or compromised endpoints.
• Documentation: Maintain comprehensive "Security & Admin Guides," documenting configuration baselines, automation workflows, SOP and incident response procedures.
• Automation & System Integration.
• Workflow Automation: Design, build, and maintain automation scripts and internal bots (using Python, Google Apps Script, Slack Apps) to eliminate manual IT and cross-team workflows.
• System Integration: Develop custom API connectors and Webhooks to seamlessly integrate core work platforms (Okta, Google Workspace, Slack, HRIS) with internal tools for real-time data sync.
• System Configuration & Enhancement: Deep-dive into configuring Okta, Google Workspace, Gemini Enterprise, Slack, and other enterprise SaaS systems to roll out new features and apply to requirements.
• Testing & Quality Assurance: Perform rigorous testing in sandbox environments to ensure automations operate smoothly without disrupting live operations.
• Operations & Optimization.
• Problem Solving: Analyze and resolve complex technical glitches related to API integrations and scripts.
• Performance Monitoring: Continuously monitor the health, speed, and efficiency of internal scripts, bots, and integration pipelines.
• What You'll Need.
• Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field (or equivalent practical experience).
• 1-3 years of experience in Software Development, Systems Engineering, IT Automation, or Enterprise Application Integration.
• Passion for Coding and Scripting Strong hands-on coding skills in Python, Google Apps Script, or PowerShell, along with SQL fundamentals.
• Expertise in REST APIs, Webhooks, OAuth 2.0, and safe credential handling/secret management.
• Hands-on experience administering at least one major UEM/MDM solution (e.g., Jamf, Kandji, Microsoft Intune, Workspace ONE).
• Strong administrative and integration experience with Okta (or similar IdP), Google Workspace, Slack and Enterprise Platforms.
• Exceptional task prioritization and time management skills. Ability to thrive in a fast-paced, high-pressure environment and effectively manage a high workload.
• Strong analytical skills, a passion for building internal tools, and an eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools) to business needs.
• What Sets You Apart.
• GenAI & AI Innovation Mindset: Strong passion, curiosity, and eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools like Gemini Enterprise, Claude, LLMs) to business needs and modern workplace automation.
• Proactive Builder Mentality: Strong analytical skills with a passion for identifying operational bottlenecks and building internal tools to solve them at scale.
• Security-First Automation Vision: Ability to balance strict security enforcement and endpoint hardening with a smooth, seamless end-user experience across the organization.

Skills:

Good Communication Skills, Thai

Job type:

Internship

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together.
• Across 12-plus business units including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more we reach hundreds of thousands of learners every ...
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• Assist in providing day-to-day technical support for user requests and troubleshooting.
• Help maintain the IT Asset Inventory and learn how to track hardware/software life cycles.
• Learn to diagnose, repair, or replace damaged hardware and assist in communicating with vendors for repairs.
• Gain hands-on experience in PC/Notebook builds, configuration, and software installation (Windows 10/11, MacOS, and Ubuntu).
• Learn the basics of Active Directory (AD) management, including account creation, maintenance, and distribution list setups.
• Assist users with remote access tools (VPN/VDI/RDP) and online meeting platforms like Google Meet and Zoom.
• Help update technical manuals regarding IT operations, procedures, and network schematics.
• Support the team in office movements (relocating IT equipment) and occasionally travel to other branches for on-site support.
• What You'll Bring.
• Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.
• A strong interest in IT Infrastructure and a basic understanding of hardware, software, and networking.
• A proactive attitude with a willingness to learn how to diagnose and resolve technical issues.
• Good communication skills and the ability to interact professionally with employees at all levels.
• Open-mindedness and the ability to work effectively in a multicultural and diverse environment.
• A strong desire to help others and provide a positive "customer service" experience for internal staff.
• กระบวนการคัดเลือกครั้งนี้ ทางบริษัทฯ มีการนำระบบ AI มาช่วยวิเคราะห์ข้อมูลในบางขั้นตอน โดยมีฝ่ายทรัพยากรบุคคลเป็นผู้ควบคุมการดำเนินงาน กำกับดูแลทุกขั้นตอน และเป็นผู้ตัดสินใจในขั้นตอนสุดท้าย เพื่อให้การพิจารณาเป็นไปอย่างแม่นยำ และครอบคลุมทุกมิติ โดยข้อมูลของผู้สมัครทุกท่านจะไม่ถูกใช้เพื่อการเทรนด์โมเดล AI และจะถูกเข้าถึงเฉพาะภายในทีมทรัพยากรบุคคล และผู้จัดการหรือหัวหน้างานของต้นสังกัดที่รับสมัครเท่านั้น.
• บริษัทถือว่าท่านได้รับทราบข้อมูลในส่วนนี้แล้ว หากท่านได้ยื่นสมัครงานในตำแหน่งงานนี้ผ่านระบบ.

Skills:

Microsoft Office, Product Design, Event Planning, Data Analysis, English

Job type:

Full-time

THANTAWAN Work with Us Corporate Culture Be Part of Sustainable Growth with Thantawan At Thantawan, we believe in the power of our people and a shared commitment to excellence. As one of the leading international manufacturers in the plastic packaging and innovation industry, we are driven by cutting-edge technology and a dedication to long-term environmental sustainability. We welcome individuals who are inspired, eager to learn, embrace challenges, and are committed to personal growth. If you're looking for a career path that offers growth opportunities, collaboration with profes ...

Skills:

Enthusiastic, Automation, English, Thai

Job type:

Internship

• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifestyles, building digital infrastructure that supports 10 million users, 700,000 merchan ...
• Why this Role.
• This role re-imagines the traditional Service Desk by blending essential IT support with modern AI, automation, and robust knowledge management. As the first point of contact for our employees, you will go beyond simply fixing immediate issues; your primary goal is to elevate support efficiency, reduce manual workload, and maintain consistently excellent Customer Satisfaction (CSAT) scores.
• By joining our team, you will step into a highly collaborative, tech-savvy environment that encourages continuous learning. You will make a direct impact on the company's internal ecosystem by turning daily troubleshooting logs into structured, high-quality data for AI training. This is a unique opportunity to grow your technical foundation while pioneering AI-readiness and automated workflows at a national-scale tech company.
• Act as a responsive representative of the IT team, helping resolve hardware and software (Windows/Mac) issues for a diverse workforce via Slack, Jira, and in-person support (Walk-ins).
• Bridge the gap between human support and automation by learning how to convert common technical fixes into "How-to" articles and structuring data for AI training,.
• giving you a clear picture of how leading organizations use AI to drive and elevate support operations.
• Learn to master the use of Jira by collaborating with L2/Senior IT teams to track, update, and resolve tickets, ensuring no employee problem goes unanswered.
• Assist in creating and updating Standard Operating Procedures (SOPs) to ensure the Internal Knowledge Base is accurate and ready for both human and AI retrieval.
• Learn to design real-time dashboards in Jira to monitor ticket status, identify support trends, and analyze satisfaction data to improve the overall user journey.
• What You'll Need.
• Currently pursuing or a recent graduate with a Bachelor's degree in Information Technology, Computer Science, or a related technical field.
• Technical Troubleshooting: A basic understanding of analyzing and troubleshooting issues on Windows and macOS operating systems.
• A strong Service Mindset you are patient, empathetic, and genuinely passionate about helping internal users solve their daily tech problems.
• Communication Skills: Good command of Thai (Verbal & Written) and some familiarity with English to effectively support and collaborate with a diverse, multi-national workforce.
• Highly organized with the ability to clearly structure data, documentation, and technical logs.
• What Sets You Apart.
• Enthusiastic about learning and observing how AI, Large Language Models (LLMs), or Virtual Agents are practically applied in a leading company to enhance Service Desk efficiency.
• You've experimented with Slack workflows, integrations, or configuring basic automation rules within ticketing platforms.
• Basic familiarity with configuring or administering tools like Google Workspace (G-Suite) or other cloud-based productivity platforms.
• A tech-savvy and curious nature, demonstrating high enthusiasm for continuously learning new tools and leveraging technology to improve workplace efficiency.

Experience:

3 years required

Skills:

Teamwork, Linux

Job type:

Full-time

• The IT Service Desk & Manufacturing Application Support Analyst (Tier 1) serves as the first point of contact for IT service requests, incident management, operational monitoring, and manufacturing application support. The role is responsible for ensuring the availability and stability of IT services and manufacturing systems through proactive monitoring, timely incident resolution, effective communication, and escalation management.
• Serve as the first point of contact for IT incidents, service requests, and user inq ...
• Manage incidents throughout their lifecycle, including logging, troubleshooting, escalation, follow-up, and closure in accordance with ITSM processes and SLAs.
• Monitor critical IT infrastructure, manufacturing applications, and system alerts to ensure service availability and business continuity.
• Perform routine operational checks, monitor scheduled jobs, and support incident recovery activities.
• Provide first-line support for manufacturing applications and assist users in resolving common operational issues.
• Execute predefined operational procedures, validate service restoration, and escalate unresolved issues to specialized support teams.
• Respond to critical incidents and coordinate with infrastructure, network, server, database, and application support teams to minimize business impact.
• Maintain accurate documentation, operational reports, monitoring records, and knowledge base articles to support continuous service improvement.
• Support 24x7 manufacturing operations environment.
• Rotational shift work required.
• Participation in on-call support and incident response activities as assigned.
• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 3-5 years of experience in IT Service Desk, IT Operations, Application Support, or Technical Support.
• Experience supporting manufacturing or semiconductor environments is an advantage.
• Knowledge of IT Service Management (ITIL) principles and ITIL-based service desk tools (e.g., ServiceNow).
• Understanding of Incident, Request, Problem, and Change Management processes.
• Basic knowledge of Windows, Linux, and networking technologies (TCP/IP, DNS, DHCP, LAN/WAN).
• Experience with system monitoring tools, operational support systems, and ticketing platforms.
• Strong customer service and user support mindset.
• Good communication, interpersonal, and stakeholder management skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to prioritize tasks and manage multiple activities in a fast-paced environment.
• Ability to work effectively in a manufacturing/24x7 operational environment.
• Strong teamwork, collaboration, and continuous improvement mindset.
• More information about NXP in Thailand.
• LI-e5f2.

Experience:

1 year required

Skills:

Software Development, Problem Solving, English

Job type:

Full-time

• Key.
• Provide professional support.
• and investigate troubleshoot issues raised by customers.
• Priorities and manage many open.
• cases at one time.
• Provide prompt and accurate.
• feedback to customers.
• Diagnose and troubleshoot.
• technical issues and solve those problems.
• Ensure service level agreement.
• is met in both resolution time and quality of update.
• Make recommendations for.
• process improvements, where applicable.
• Rapidly establish a good working.
• relationship with customers and other professionals, such as Business,.
• developer or partner.
• Ensure end-user support and.
• enable resuming normal service.
• Effectively communicate.
• information to customers and all stakeholders.
• Other duties and projects as.
• defined by your line manager.
• Essential.
• A positive, can-do attitude,.
• who naturally expresses a high degree of empathy to others.
• Bachelor's degree in any field.
• with at least 1 year (Junior), 5 years (Senior) experience working in.
• software development or IT-related jobs.
• At least 1 year working.
• experience in Technical Support or IT Support role.
• Strong troubleshooting,.
• communication and problem analysis.
• Good communication and.
• interpersonal skills.
• Ability to handle and perform.
• in stressful situations.
• Excellent prioritization.
• skills, Ability to work under pressure and challenge.
• Excellent critical thinking and.
• problem solving skills in a service environment supporting multiple.
• applications.
• Good written and verbal English.
• communication skills.
• Patient & friendly attitude.
• with excellent interpersonal skills.
• Flexible and able to work.
• within a 7/365 shift pattern. (Please note working hours is 10hrs per days.
• on a 5 on 2 off basis.).
• Can be work as a team / support.
• over time or shift.

Experience:

2 years required

Skills:

Thai

Job type:

Full-time

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together.
• Across 12-plus business units including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more we reach hundreds of thousands of learners every ...
• We are seeking a highly motivated and experienced IT Support Engineer to join our dynamic team. The ideal candidate will be responsible for defining, launching, and managing the success of our products. You will work closely with cross-functional teams including design, engineering, sales, and marketing to ensure our products meet market and customer needs.
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• ให้การสนับสนุนการใช้งานคอมพิวเตอร์และอุปกรณ์ต่าง ๆ ในแต่ละวันตามคำขอของผู้ใช้งาน.
• ดูแลและบำรุงรักษาข้อมูลสินทรัพย์ (Asset Inventory).
• ซ่อมแซมหรือเปลี่ยนฮาร์ดแวร์ที่ชำรุด และประสานงานกับผู้จำหน่าย (หากจำเป็น).
• ตรวจสอบและดูแลให้มั่นใจว่าการดำเนินงานเป็นไปตามข้อกำหนดการตรวจสอบ (Audit) และข้อบังคับต่าง ๆ.
• อัปเดตคู่มือทางเทคนิคที่เกี่ยวข้องกับการปฏิบัติงาน ขั้นตอน และแผนผังเครือข่าย.
• สนับสนุนและแก้ไขปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครื่องพิมพ์สำหรับคอมพิวเตอร์ตั้งโต๊ะ (PC) และโน้ตบุ๊ก.
• สนับสนุนการทำงานของผู้ใช้งานระยะไกล (Remote Users) ทั้งการใช้งาน RDP/VDI และ VPN.
• ให้การสนับสนุนการใช้งาน Google Meet, Zoom และ Workplace.
• ติดตั้งและอัปเกรดซอฟต์แวร์/ระบบปฏิบัติการที่จำเป็นตามมาตรฐานของ Learn Corporation.
• จัดการบัญชีผู้ใช้งาน Active Directory สำหรับพนักงานทุกคน รวมถึงการสร้าง/ลบ บัญชี การดูแลบัญชี การตั้งค่า Distribution List/Mailbox/SMTP และการสร้าง/จัดการกลุ่มและสิทธิ์การเข้าถึง.
• ประกอบ/กำหนดค่า และติดตั้งซอฟต์แวร์สำหรับ PC/โน้ตบุ๊ก.
• สนับสนุนการใช้งานผลิตภัณฑ์ของ Google, Windows 10/11, MacOS, และ Ubuntu.
• ติดตั้งและให้การสนับสนุนแอปพลิเคชันเดสก์ท็อปต่างๆ ทั้งของ Microsoft และแอปพลิเคชันเฉพาะทาง.
• ดำเนินการ Rollout และ Patching ระบบปฏิบัติการเมื่อจำเป็น.
• ดำเนินการย้ายสำนักงาน/โต๊ะทำงาน รวมถึงการย้ายอุปกรณ์ IT ทั้งหมดตามการย้ายที่ตั้งของผู้ใช้งาน/ทีม.
• สามารถเดินทางไปปฏิบัติงานสนับสนุน ณ สาขาในกรุงเทพฯ ปริมณฑล และต่างจังหวัดได้.
• What You'll Bring.
• สำเร็จการศึกษาระดับปริญญาตรี สาขาวิทยาการคอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการติดตั้งและดูแลระบบโครงสร้างพื้นฐานด้าน IT รวมถึงการซ่อมคอมพิวเตอร์ 0-2 ปี.
• มีทักษะความสัมพันธ์ระหว่างบุคคลที่ดี และสามารถสื่อสารกับพนักงานได้ทุกระดับ.
• มีความตระหนักรู้ด้านวัฒนธรรมที่หลากหลาย และสามารถทำงานร่วมกับผู้คนจากวัฒนธรรมที่แตกต่างกันได้.
• มีทัศนคติที่มุ่งมั่นในการพัฒนาตนเอง และมีความคิดริเริ่มเชิงรุกในการคาดการณ์และแก้ไขปัญหา.
• มีทักษะการอ่านภาษาอังกฤษในระดับพอใช้.
• กระบวนการคัดเลือกครั้งนี้ ทางบริษัทฯ มีการนำระบบ AI มาช่วยวิเคราะห์ข้อมูลในบางขั้นตอน โดยมีฝ่ายทรัพยากรบุคคลเป็นผู้ควบคุมการดำเนินงาน กำกับดูแลทุกขั้นตอน และเป็นผู้ตัดสินใจในขั้นตอนสุดท้าย เพื่อให้การพิจารณาเป็นไปอย่างแม่นยำ และครอบคลุมทุกมิติ โดยข้อมูลของผู้สมัครทุกท่านจะไม่ถูกใช้เพื่อการเทรนด์โมเดล AI และจะถูกเข้าถึงเฉพาะภายในทีมทรัพยากรบุคคล และผู้จัดการหรือหัวหน้างานของต้นสังกัดที่รับสมัครเท่านั้น.
• บริษัทถือว่าท่านได้รับทราบข้อมูลในส่วนนี้แล้ว หากท่านได้ยื่นสมัครงานในตำแหน่งงานนี้ผ่านระบบ.

Experience:

3 years required

Skills:

Accounting, Payroll

Job type:

Full-time

• Coordinate between the Sales and Accounting teams, including following up on required information and supporting documents.
• Support the Sales team in preparing sales-related information and documentation, including invoices, billing documents, and other supporting documents.
• Prepare invoices & receipts and submit billing documents through designated customer billing systems or portals.
• Coordinate with the Accounting team and follow up on transactions and documentation related to sales activities.
• Prepare and consolidate reports, ensuring that information and documents are accurate, complete, and well organized.
• Collect, verify, and summarize employee leave records of all types and submit the information to the Payroll team for salary calculation and applicable deductions.
• Coordinate with HR/Payroll regarding employee leave information and related matters.
• Communicate with employees regarding inquiries or clarification of their leave records.
• Follow up with relevant parties to resolve discrepancies, missing information, or documentation issues.
• Perform other support duties as assigned.
• Bachelor's degree in Accounting, Finance, Business Administration, Marketing, or a related field.
• 1 - 2 years of experience in Sales Support, Sales Coordination, Accounting Coordination, or Administration.
• Basic understanding of accounting principles and the ability to quickly learn and understand business processes.
• Strong communication and coordination skills, with the ability to work effectively with Sales, Accounting, Payroll, HR, and other teams.
• Good command of Microsoft Office.
• A fast learner with strong attention to detail, accuracy, and a high sense of responsibility.
• Ability to multitask, prioritize work, and perform effectively under pressure and tight deadlines.
• Good problem-solving and follow-up skills, with the ability to take ownership of tasks through completion.
• Good interpersonal skills and ability to work effectively as part of a team.
• Fluent Thai communication with good command in English.
• Fresh graduates with a positive attitude, strong willingness to learn, and eagerness to grow are welcome to apply.
• Provident fund (3-15%).
• Social Security Fund.
• Annual Leave start from 8-day a year, Business Leave 3-day, Sick Leave.
• Medical Health check.
• Health insurance program (OPD, IPD, ER) & Life Insurance.
• Welfare program subsidized (Dental, Eye-care, Fitness, Medical).
• Financial support for your personal needs (Marriage, childbirth, and funeral arrangements).
• Company Laptop.
• Personal Computer, Laptop, Mobile subsidized.
• Gadget subsidized.
• Language, technical and business training, and support.
• Annual Party & Recreational Activities.
• Performance Bonus.
• Mobile & Home internet allowances.
• About us.
• Since 2013, As a part of Aware Group, ITR provides IT Staff Solutions which dedicated to matching talented IT professionals with employers in the greater Bangkok area. At ITR, we understand that a company's human capital is its greatest asset the right people in the right place are the engine powering a company's growth and success.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
• Diploma in Information Technology.
• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Knowledge of Windows Operating System.

Experience:

No experience required

Skills:

Social media, Thai

Job type:

Full-time

• ติดต่อแนะนำ เสนอขายโครงการระบบคอมพิวเตอร์และขายบริการสินค้า IT ทั้ง Hardware และ Software รวมถึงผลิตภัณฑ์อื่นๆ ของทางบริษัทฯ อาทิ PC, Notebook, Server, Storage, Hardware, Security,Network, MA และ Software ต่างๆ เป็นต้น.
• เพิ่มช่องทางหาโอกาสทางธุรกิจ ขยายตลาดเพิ่มกลุ่มเป้าหมายใหม่ๆ และพัฒนาลูกค้าให้ครอบคลุมทุกอุตสาหกรรม.
• ดูแลตติดตาม ให้คำแนะนำและคำปรึกษาทั้งกลุ่มลูกค้าเก่าและลูกค้าใหม่ เพื่อเพิ่มยอดกำไรให้ได้ตามเป้าหมายที่กำหนดได้.
• วางแผนการขาย ติดต่อประสานงานกับทีมงานที่เกี่ยวข้องทั้งภายในและภายนอกเพื่อส่งมอบ งานและ Project ได้อย่างสมบูรณ์.
• จัดทำเอกสารที่เกี่ยวข้องกับงานขาย จัดทำรายงานความคืบหน้าและเข้าร่วมประชุมกับทีมและลูกค้าได้..