Experience:

4 years required

Skills:

Digital Marketing, eCommerce, Problem Solving, English

Job type:

Full-time

• Implement the e-commerce strategy of total brand: focus on increasing online multichannel revenues by establishing the online selling strategy across key platforms; Lazada, Shopee, TikTok and Konvy.
• Champions the online brand plan for total brand in all platforms including setting framework, strategy & trade calendar for campaigns, price assortment, hero SKU focus, GWPs, campaign stories, bundling, feed content planning, cross selling, and off platform media.
• Develop online strategy, execute, and optimize performance of each platform.
• Convert the brand strategy into operation E-Brand Plan.
• Set brand price position and promotion strategy.
• Translate/localize copy, aligned with regional guideline with full responsibility on SIS communication.
• Responsible for managing marketing/data analytics tools for each platform.
• Ensure all digital activity and campaign integration are consistent with brand communication theme including align overall objective and brand's essence.
• Responsible for E-com P&L of total brand under given guideline to grow sell out of total brand ahead of category.
• Leverage learning from current platform to emerging channel to ensure Brand Image's consistency.
• You'll Thrive In This Role If You Have:Bachelor's degree or higher in marketing and communication field.
• At least 4 years of experience as in E-commerce, Social Commerce, Marketing O+O.
• Understanding in details the role of affiliate to the e-commerce strategy, KPIs including commission.
• Strong Operational Digital Marketing profile capable of building detailed activity plans.
• Good analytical skills, understanding eCommerce landscape, building consumer journey.
• Good interpersonal and communication skills.
• Be able to work under pressure with good problem solving.
• Excellent command of English both written and speaking.
• Hello, we're L'Oréal. For over a century, we've been dedicated to one sole vocation: creating beauty that moves the world. With a presence in over 150 countries and 37 international brands, we are the global leader in beauty. Our mission is to provide the best in beauty innovation to all women and men around the world, respecting their diversity.
• We're committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Skills:

Digital Marketing

Job type:

Full-time

• At least 8 years' experience in CRM, ideally from best-in-class industries.
• Experience in digital marketing, e-commerce, and retail preferred.
• Strong presentation skills and the ability to turn complex data into actionable insights.
• Excellent collaboration skills to work cross-functionally in a fast-paced environment.
• Advanced analytical skills and strategic thinking.
• A background or interest in luxury beauty and cosmetics.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day one, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender, and sexual orientation, as well as people with disabilities are accepted, can speak up, will thrive, and are celebrated!.
• A chance to contribute to something bigger! Many of our brands have societal and environmental causes to make a concrete difference.
• Hello, we're L'Oréal. For over a century, we've been dedicated to one sole vocation: creating beauty that moves the world. With a presence in over 150 countries and 37 international brands, we are the global leader in beauty. Our mission is to provide the best in beauty innovation to all women and men around the world, respecting their diversity.
• We're committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Skills:

Social media, Enthusiastic, Fast Learner, English

Job type:

Full-time

• Achieve & maximize both individual and team target across all platforms.
• Coach & lead sales associate team to achieve sales goals.
• Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
• Liaise between sales and management team.
• Use MS Office & social media platforms and technology to connect with customers and encourage sales.
• Strategy & ManagementAnalyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
• Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
• Teach & encourage team in O+O and omnichannel selling.
• Drive, motivate, coach & create a positive working atmosphere within team.
• Manage & evaluate teams.
• Recruit & develop talents.
• Work with Retail Manager and Head Office to build a client-centric store culture.
• Client Service & ManagementCoordinate sales promotion activities.
• Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
• Ensure sales teams offer a positive customer experience.
• Enhance customer experiences of both CXE & NPS.
• Are youEnthusiastic and empathic with strong leadership, interpersonal and communication skills.
• Agile, comfortable to adapt and a fast learner.
• Confident and determined to initiate and express ideas.
• Passionate about beauty and cosmetics.
• Digitally savvy with computer literacy, social media and data analysis skills.
• Equipped with O+O sense.
• Experienced in retail or in a department store industry preferred.
• Communicate & written fluently both in Thai and English is a MUST.
• Able to work on weekend.
• 90% working at department store.

Job type:

Full-time

• Forecasting & Demand Planning: Drive the accuracy of monthly sales forecasts, analyze performance, and ensure alignment with the overall business cycle.
• Commercial Strategy & Insights: Generate actionable market and competitor insights, develop planning scenarios, and identify new commercial opportunities to drive the business forward.
• Activation Management: Oversee the promotional calendar and library, ensuring all promotional forecasts are reliable and effectively integrated into demand plans.
• Leadership & Collaboration: Coach and develop your team, challenge and support Key Account Managers on forecast construction, and lead cross-functional alignment to support key commercial decisions.
• You are a strategic thinker and an inspiring leader with strong commercial acumen, able to translate complex data into clear business actions. You thrive in a dynamic environment and have a proven ability to guide teams toward achieving ambitious goals.
• We are looking for someone with:Analytical & Strategic Mindset: Strong analytical capabilities with the skill to conduct in-depth analysis and scenario planning.
• Business & Commercial Acumen: Deep understanding of the FMCG landscape, enabling you to identify risks and opportunities that drive business growth.
• Stakeholder Management: Excellent ability to collaborate with and influence diverse teams, including Sales, Marketing, and Supply Chain.
• People Leadership: Proven experience in managing and developing a team, fostering a collaborative and high-performing culture.
• Agility: A structured yet flexible approach to problem-solving in a fast-paced environment.
• This role is based in Bangkok, Thailand and requires fluency in English. Experience with advanced Excel/Power BI is essential.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• The Consumer Products Division is on a mission to democratize beauty at its best. That means celebrating the diverse beauty of humanity and engaging the maximum number of people worldwide while elevating the mass beauty market with premium innovations. Our aspirational brands are at the forefront, inspiring and capturing consumer desires across regions and beauty categories. We have powerful, industry-leading brands like L'Oréal Paris, Garnier, Maybelline New York, and more.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Skills:

Social media, Social Media Management, Digital Marketing

Job type:

Full-time

• Social Strategy & Content Creation: Develop and execute innovative social media strategies that align with brand objectives, creating and curating compelling content that captures consumer attention.
• Community & Engagement Management: Build, nurture, and engage with our online communities, fostering brand love and loyalty through authentic conversations and timely interactions.
• Advocacy & Influence: Identify, build relationships with, and manage collaborations ...
• Performance & Analytics: Monitor, analyze, and report on social media performance, using data-driven insights to optimize campaigns, demonstrate ROI, and inform future strategies.
• You are a creative and strategic individual with a deep understanding of the social media ecosystem. You have your finger on the pulse of the latest digital trends and know how to translate them into effective brand strategies. You excel at building relationships and can seamlessly manage multiple projects in a fast-paced environment.
• To be successful, you should have:Proven experience in social media management, content creation, or digital marketing.
• Expertise in managing various social media platforms and analytics tools.
• Excellent communication skills, both written and verbal.
• A collaborative spirit with experience in managing internal and external stakeholders.
• The ability to think analytically and use data to guide your decisions.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Job type:

Full-time

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• History of successfully participating in and contributing to a team.
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication and problem-solving skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance and home categories (advantageous).
• This position is full time and operates on an on-site working pattern.
• What's On Offer
• We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -Competitive annual leave entitlements, medical and insurances coverage.
• Generous product discount allowance and bi-annual complimentary product allocation.
• Bonus opportunity based on personal, and business, performance.
• Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities.
• Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.
• Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation.

Experience:

2 years required

Job type:

Full-time

• Excellent presentation (reflecting formal, sober elegance and well dressed)
• Excellent communication skills (oral & written)
• Self-confidence
• Service attitude
• Energy, empathy, resilience & optimism
• Growth and entrepreneur mindset
• Intellectual speed and agility
• Digital savvy (knowledge and use of online tools & networks)
• MANDATORY EDUCATION BACKGROUND
• Certified beautician diploma from a professional school.
• 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.

Experience:

3 years required

Skills:

eCommerce, Data Analysis

Job type:

Full-time

• Develop and execute online trade marketing plans across various online channels namely Shopee, Lazada, Konvy and other potential platforms in pipeline to drive traffic, conversion, and revenue.
• Ensure online promotional campaigns align with the overall brand strategy. This includes effectively communicating the brand's key messages, values, and positioning in effective online expressions.
• Determine a monthly promotion budget based on overall business objectives. Regularly ...
• Leverage data and analytics tools to gain insights into the performance on each online channel. Track ecommerce metrics and able to use insights to identify areas of improvement and make data-driven decisions.
• Plan product portfolio management including sets proposal, stock demand projection, PLV allocation in alignment with brand strategy.
• Collaborate closely with cross-functional teams to plan product portfolio management. Proposing product sets, projecting stock demand, and allocating samples are key priorities driven by strong data analysis.
• You Have3-5 years in trade marketing; beauty and consumer or FMCG industries is preferred.
• 2-3 years of ecommerce experience.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Job type:

Full-time

• Empathy, energy resilience, optimism, self confidence.
• Luxury service attitude.
• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
• Maintaining the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
• Digital Savvy.
• Base Salary start at 25K (depend to experience) + Commision

Skills:

Compliance, Social media

Job type:

Full-time

• Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
• Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
• Maximize consultation bookings to enhance customer engagement and loyalty.
• Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
• Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
• Represent the brand(s) at local events (store activations, PR events, masterclasses).
• ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
• Coach Beauty Advisors on makeup expertise and best practices.
• Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
• Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
• Handle customer objections and inquiries effectively and professionally.
• Manage Chat and Shop order processes.
• Stay updated on beauty trends, competition, and makeup innovations.
• Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
• ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
• Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
• Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
• Utilize online tools such as video consultations and chat applications.

Skills:

Project Management

Job type:

Full-time

• Insights & Strategy: Analyze market, clinical and consumer data to define product positioning and opportunity briefs.
• Product & Portfolio Management: Own product lifecycle for hero SKUs, lead new launches and catalogue optimization.
• Integrated Activation (O+O): Build 360 IMC plans, digital activations and retail/education tools to convert professionals and consumers.
• Cross functional Delivery & Commercial Performance: Coordinate with Sales, Education, Supply Chain and agencies to ensure flawless execution; manage PPP budget, forecasting and senior reporting.
• We Are Looking For You are curious, commercially-minded and able to combine scientific credibility with strong brand execution. Degree not mandatory. English -- fluent.
• Core skills:Consumer Understanding & Insights.
• Brand & Product Strategy.
• Integrated Marketing & Activation (O+O).
• Cross functional Project Management.
• Data driven Decision Making & Forecasting.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• Who We Are The mission of L'Oréal Dermatological Beauty is to "Pioneer health and beauty to give the world life changing and sustainable dermatological solutions for all." Our brands, including Vichy, La Roche Posay, and CeraVe are trusted by healthcare professionals worldwide.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Experience:

20 years required

Skills:

Sales, Negotiation

Job type:

Full-time

• Drive Salon Business: Develop and execute strategic plans to visit salons, understand their needs, and help them achieve their sales targets through our product portfolio.
• Strategic Account Growth: Use sales data and territory insights to identify opportunities, fulfill customer needs, and proactively acquire new salon partners ("conquest doors").
• Enable & Educate: Partner with our Education team to upskill hairdressers on our her ...
• Cross-Functional Collaboration: Work closely with the Brand, Trade Marketing, and Supply Chain teams to monitor performance, ensure seamless execution of campaigns, and build deep customer intelligence.
• You are a great match for this role if you are a results-driven individual with an entrepreneurial mindset and a genuine interest in the professional beauty industry. You thrive on building connections and are skilled at turning insights into action. We are looking for someone with:Proven experience in B2B sales, ideally within the beauty or FMCG industry.
• Business Acumen: Ability to understand market dynamics and leverage data to create effective sales strategies.
• Customer Centricity: A talent for building and maintaining strong, trust-based relationships with clients.
• Negotiation Skills: Confidence in leading win-win negotiations and telling compelling brand stories.
• Collaboration: A natural ability to work effectively with cross-functional teams to achieve shared goals.
• Agility: You can adapt quickly to changing priorities and remain composed under pressure in a fast-paced environment.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are. We are the cutting edge.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Experience:

3 years required

Skills:

Biology

Job type:

Full-time

• Engage with Healthcare Professionals: Visit targeted doctors in hospitals to present the brand's products, increasing prescriptions and addressing patient needs.
• Promote Scientific Excellence: Highlight the technical and scientific benefits of our products to emphasize their added value.
• Achieve Sales Targets: Respect target coverage, visit frequency, and product cycles while leveraging promotional tools to drive sell-out. Collaborate with commercial teams to ensure synergy.
• Prepare and Report: Plan visits and provide qualitative and quantitative activity reports to track progress and identify opportunities.
• You'll thrive in this role if you:Hold a Bachelor's degree in Science, Pharmacy, Nursing, Biology, or a related field.
• Have at least 3 years of experience as a Medical Representative, ideally in pharmaceuticals or dermo-cosmetics.
• Are sales-driven and enjoy taking on challenges to achieve targets.
• Have a positive attitude and are eager to learn and grow.
• What's In It For YouA tailor-made learning and development journey to help you grow and achieve your career aspirations.
• Opportunities for progression and leadership development in a dynamic and supportive environment.
• Real responsibility from day one, with the freedom to make an impact.
• A diverse and inclusive workplace where your unique perspective is valued and celebrated.
• Join us at L'Oréal, the world's beauty company present in over 150 markets. For over a century, we have been transforming, fueled by data, tech, innovation, and science. Together, we tackle big challenges while staying committed to making the world a more inclusive and better place for everyone and our planet.
• We're committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Job type:

Full-time

• Become the Category Expert: Dive deep into market, consumer, and shopper data to uncover actionable insights and identify key trends that will drive category growth.
• Optimize Commercial Strategy: Lead the analysis of promotional activities to measure ROI and provide data-driven recommendations on pricing and promotion mechanics.
• Shape the Shopper Experience: Develop recommendations for product assortment, range, and planograms to optimize our presence and visibility with retail partners.
• Build Compelling Narratives: Collaborate closely with Sales, Marketing, and CMI teams to craft persuasive, data-backed selling stories that strengthen our partnerships with retailers.
• We are seeking a highly analytical and commercially sharp individual who thrives on turning data into strategy. You have a deep understanding of the retail landscape and are skilled at influencing cross-functional teams to drive results. The ideal candidate will have:Proven experience in Category Management or Trade Marketing, preferably within the FMCG industry.
• Analytical Skills: A strong ability to synthesize complex data from multiple sources to create clear, actionable strategies.
• Business Acumen: Deep commercial judgment and an understanding of retailer dynamics with a strong focus on sell-out performance.
• Collaboration: Excellent communication and interpersonal skills to work effectively with internal teams and external retail partners.
• Results-Oriented: A proactive mindset focused on delivering category growth and increasing L'Oréal's market share.
• Consumer Centricity: The ability to translate consumer and shopper insights into strategies that resonate in the market.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• The Consumer Products Division is on a mission to democratize beauty at its best. That means celebrating the diverse beauty of humanity and engaging the maximum number of people worldwide while elevating the mass beauty market with premium innovations. Our aspirational brands are at the forefront, inspiring and capturing consumer desires across regions and beauty categories. We have powerful, industry-leading brands like L'Oréal Paris, Garnier, Maybelline New York, and more.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Skills:

Compliance, Social media

Job type:

Full-time

• Define store sales goals and set individual objectives for the team.
• Coach and lead Beauty Advisors to achieve their sales targets.
• Monitor KPIs and provide qualitative feedback to Retail Management.
• Leverage market insights and collaborate with corporate retail teams to maximize sales opportunities.
• LEAD STORE OPERATIONS:Control budgets and expenses while optimizing costs.
• Ensure compliance with merchandising guidelines.
• Master and maintain essential store tools (e.g., cash register, time management, clienteling) and beauty tech tools (e.g., diagnostic tools, virtual try-on).
• Oversee inventory management (stock, testers, samples, and other selling tools) to prevent shortages or loss.
• Ensure compliance with data privacy, security, and cash-handling procedures.
• Manage Chat and Shop order processes.
• LEAD AND DEVELOP THE TEAM:Recruit and onboard new Beauty Advisors in alignment with the HR retail philosophy.
• Drive, motivate, coach, and create a positive working atmosphere within the team.
• Assess and develop Beauty Advisors' skills through Connect, training, and feedback.
• Ensure efficient staff scheduling, balancing skills, sales traffic, and store activities.
• Drives performance by inspiring a shared vision and enabling the team to overcome obstacles, fostering innovation and a customer-first approach.
• CREATE A BEST-IN-CLASS CUSTOMER EXPERIENCE:Develop and implement a CRM plan to enhance client loyalty.
• Work closely with Retail Management and HQ to build a client-centric store environment.
• Ensure sales teams deliver a personalized, professional service aligned with CXE & NPS objectives.
• Handle and resolve customer objections and inquiries efficiently and professionally.
• Continuously upskill to adapt to luxury, beauty, and retail business evolution.
• FOR THE COUNTER:Develop and maintain strong relationships with department store floor managers.
• FOR FSS/FLAGSHIP STORES:Solve boutique operational challenges independently and develop local partnerships.
• Identify opportunities to increase store traffic through community engagement and events.
• SKILLSAdapted Communication.
• Brand Incarnation.
• Briefing.
• Coaching Conversations.
• Consumer Needs Anticipation.
• Cooperation.
• Cross-Cultural Agility.
• Data-Driven Decision-Making.
• Diversity, Equity, and Inclusion Leveraging.
• Energy & Stress Management.
• Problem-Solving.
• Retail Tools Management.
• Team Engagement.
• Sales Activity Planning.
• Social Media Trends Activation.

Experience:

2 years required

Skills:

Negotiation, English

Job type:

Full-time

• Drive Sales Excellence: Translate strategic plans into actionable sales strategies to achieve sales targets, product mix, and profit objectives.
• Build Relationships: Cultivate trusted partnerships with key decision-makers in your assigned accounts to unlock new business opportunities.
• Plan & Execute: Develop and implement promotional programs, ensuring smooth in-store execution and the success of key product launches.
• Analyze & Optimize: Monitor sales forecasts, analyze data, and identify opportunities for continuous improvement in revenue and execution.
• Collaborate for Success: Work closely with cross-functional teams to develop sales plans and strategies that win market share across all categories.
• You'll thrive in this role if you have:A degree in Business Administration or a related field.
• 2-5 years of experience in customer management, preferably in the FMCG industry or modern trade channels.
• Strong skills in sales management, business acumen, negotiation, and communication.
• A proactive, open-minded approach with strong analytical and strategic thinking.
• Team management skills and a good command of spoken and written English.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day one there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender, and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive, and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal and environmental causes to make a concrete difference.
• Hello, we're L'Oréal. For over a century, we've been dedicated to one sole vocation: creating beauty that moves the world. With a presence in over 150 countries and 37 international brands, we are the global leader in beauty. Our mission is to provide the best in beauty innovation to all women and men around the world, respecting their diversity.
• We're committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Skills:

Accounts Receivable, Compliance, Accounting, English

Job type:

Full-time

• Mitigate credit risk by managing blocked orders and balancing sales objectives with financial security.
• Drive proactive collection efforts and maintain strong customer relationships to ensure timely payments.
• Analyze overdue accounts, identify root causes, and implement improvement strategies.
• Execute month-end closing activities and prepare accurate reports.
• Handle deductions (rebates, withholding tax) and reconcile accounts professionally.
• Communicate clearly with customers and internal teams to resolve issues efficiently.
• Online Channel Management (D2C & 3P)Review and reconcile third-party marketplace transactions for accuracy.
• Monitor Direct-to-Consumer accounts receivable and ensure timely payment.
• Investigate discrepancies in online transactions and implement corrective actions.
• Support cross-functional teams with reporting and problem-solving.
• Perform month-end closing for online channels and ensure compliance with internal controls.
• Are youEquipped with a strong academic background in Accounting?.
• Experienced (3-5 years) in credit control, accounts receivable, or related financial roles?.
• Familiar with e-commerce transactions and online payment reconciliation?.
• From an FMCG or Audit background (a plus)?.
• Fluent in English (written and verbal) for effective communication?.
• Skilled in problem-solving, critical thinking, and managing complex financial data?.
• Organized, detail-oriented, and able to multitask in a fast-paced environment?.

Skills:

SAP, Data Analysis, Cantonese, English

Job type:

Full-time

• Lead a small, dedicated team to process orders efficiently and follow up on delivery status, ensuring alignment with customer expectations.
• Govern and implement robust customer care policies, including cut-off times, lead times, and sales/return terms and conditions.
• Optimize order fulfillment by collaborating with demand planning, physical distribution, credit control, and commercial teams to prevent Out-of-Stock (OOS) situations.
• Customer Relationship ManagementBuild and maintain strong strategic partnerships with customers, ensuring transparent data exchange and mutual KPI tracking.
• Coordinate effectively between internal teams and customers to guarantee reliable information flow and high satisfaction levels.
• Analysis & ReportingProvide insightful analysis and comprehensive reports to management, identifying opportunities to enhance service delivery and reduce market costs.
• Serve as the local business owner for customer care, championing best practices and implementing effective tools in collaboration with the regional team.
• Team Leadership & DevelopmentRecruit, supervise, mentor, and motivate teammates, fostering knowledge transfer and continuous professional growth.
• Are youA degree holder in Logistics, Supply Chain, or a related discipline?.
• Experienced (5+ years) in order processing or customer service, with proven team management skills?.
• Fluent in Cantonese, English, and Mandarin?.
• Proficient in Microsoft Excel, SAP, and skilled in data analysis and reporting?.
• Detail-oriented, proactive, and well-organized, with strong problem-solving and logical thinking abilities?.
• Experienced in FMCG customer support (a plus) and comfortable managing complex workflows?.
• Digitally savvy, with an IT background considered an advantage?.