Job type:

Full-time

• Empathy, energy resilience, optimism, self confidence.
• Luxury service attitude.
• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
• Maintaining the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
• Digital Savvy.
• Base Salary start at 25K (depend to experience) + Commision

Skills:

Mandarin, Japanese

Job type:

Full-time

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• History of successfully participating in and contributing to a team.
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication and problem-solving skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance and home categories (advantageous).
• Professional proficiency in Mandarin or Japanese is preferred.
• This position is on a full time capacity and operates an on-site working pattern.
• Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Experience:

3 years required

Skills:

eCommerce, Data Analysis

Job type:

Full-time

• Develop and execute online trade marketing plans across various online channels namely Shopee, Lazada, Konvy and other potential platforms in pipeline to drive traffic, conversion, and revenue.
• Ensure online promotional campaigns align with the overall brand strategy. This includes effectively communicating the brand's key messages, values, and positioning in effective online expressions.
• Determine a monthly promotion budget based on overall business objectives. Regularly ...
• Leverage data and analytics tools to gain insights into the performance on each online channel. Track ecommerce metrics and able to use insights to identify areas of improvement and make data-driven decisions.
• Plan product portfolio management including sets proposal, stock demand projection, PLV allocation in alignment with brand strategy.
• Collaborate closely with cross-functional teams to plan product portfolio management. Proposing product sets, projecting stock demand, and allocating samples are key priorities driven by strong data analysis.
• You Have3-5 years in trade marketing; beauty and consumer or FMCG industries is preferred.
• 2-3 years of ecommerce experience.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Skills:

Compliance

Job type:

Full-time

• Define store sales goals and set individual objectives for the team.
• Coach and lead Beauty Advisors to achieve their sales targets.
• Monitor KPIs and provide qualitative feedback to Retail Management.
• Leverage market insights and collaborate with corporate retail teams to maximize sales opportunities
• LEAD STORE OPERATIONS:Control budgets and expenses while optimizing costs.
• Ensure compliance with merchandising guidelines.
• Master and maintain essential store tools (e.g., cash register, time management, clienteling) and beauty tech tools (e.g., diagnostic tools, virtual try-on).
• Oversee inventory management (stock, testers, samples, and other selling tools) to prevent shortages or loss.
• Ensure compliance with data privacy, security, and cash-handling procedures. Manage Chat and Shop order processes.
• LEAD AND DEVELOP THE TEAM:Recruit and onboard new Beauty Advisors in alignment with the HR retail philosophy.
• Drive, motivate, coach, and create a positive working atmosphere within the team.
• Assess and develop Beauty Advisors' skills through Connect, training, and feedback.
• Ensure efficient staff scheduling, balancing skills, sales traffic, and store activities.
• Drives performance by inspiring a shared vision and enabling the team to overcome obstacles, fostering innovation and a customer-first approach.
• CREATE A BEST-IN-CLASS CUSTOMER EXPERIENCE:Develop and implement a CRM plan to enhance client loyalty.
• Work closely with Retail Management and HQ to build a client-centric store environment.
• Ensure sales teams deliver a personalized, professional service aligned with CXE & NPS objectives.
• Handle and resolve customer objections and inquiries efficiently and professionally.
• Continuously upskill to adapt to luxury, beauty, and retail business evolution.

Skills:

Compliance

Job type:

Full-time

• Define store sales goals and set individual objectives for the team.
• Coach and lead Beauty Advisors to achieve their sales targets.
• Monitor KPIs and provide qualitative feedback to Retail Management.
• Leverage market insights and collaborate with corporate retail teams to maximize sales opportunities.
• LEAD STORE OPERATIONS:Control budgets and expenses while optimizing costs.
• Ensure compliance with merchandising guidelines.
• Master and maintain essential store tools (e.g., cash register, time management, clienteling) and beauty tech tools (e.g., diagnostic tools, virtual try-on).
• Oversee inventory management (stock, testers, samples, and other selling tools) to prevent shortages or loss.
• Ensure compliance with data privacy, security, and cash-handling procedures.
• Manage Chat and Shop order processes.
• FOR THE COUNTER:Develop and maintain strong relationships with department store floor managers.
• LEAD AND DEVELOP THE TEAM:Recruit and onboard new Beauty Advisors in alignment with the HR retail philosophy.
• Drive, motivate, coach, and create a positive working atmosphere within the team.
• Assess and develop Beauty Advisors' skills through Connect, training, and feedback.
• Ensure efficient staff scheduling, balancing skills, sales traffic, and store activities.
• Drives performance by inspiring a shared vision and enabling the team to overcome obstacles, fostering innovation and a customer-first approach.
• CREATE A BEST-IN-CLASS CUSTOMER EXPERIENCE:Develop and implement a CRM plan to enhance client loyalty.
• Work closely with Retail Management and HQ to build a client-centric store environment.
• Ensure sales teams deliver a personalized, professional service aligned with CXE & NPS objectives.
• Handle and resolve customer objections and inquiries efficiently and professionally.
• Continuously upskill to adapt to luxury, beauty, and retail business evolution.

Job type:

Full-time

• People Development/ Leadership Skills.
• Excellent communication skills, Presentation, Clienteling & digital savvy.
• Ultra Luxury service Sense.
• Sense of ownership- entrepreneurship.
• Manage & Drive sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
• Manage Stock availability & quality.

Skills:

Compliance, Social media

Job type:

Full-time

• Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
• Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
• Maximize consultation bookings to enhance customer engagement and loyalty.
• Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
• Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
• Represent the brand(s) at local events (store activations, PR events, masterclasses).
• ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
• Coach Beauty Advisors on makeup expertise and best practices.
• Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
• Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
• Handle customer objections and inquiries effectively and professionally.
• Manage Chat and Shop order processes.
• Stay updated on beauty trends, competition, and makeup innovations.
• Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
• ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
• Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
• Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
• Utilize online tools such as video consultations and chat applications.

Skills:

Social media, Enthusiastic, Fast Learner, English

Job type:

Full-time

• Achieve & maximize both individual and team target across all platforms.
• Coach & lead sales associate team to achieve sales goals.
• Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
• Liaise between sales and management team.
• Use MS Office & social media platforms and technology to connect with customers and encourage sales.
• Strategy & ManagementAnalyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
• Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
• Teach & encourage team in O+O and omnichannel selling.
• Drive, motivate, coach & create a positive working atmosphere within team.
• Manage & evaluate teams.
• Recruit & develop talents.
• Work with Retail Manager and Head Office to build a client-centric store culture.
• Client Service & ManagementCoordinate sales promotion activities.
• Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
• Ensure sales teams offer a positive customer experience.
• Enhance customer experiences of both CXE & NPS.
• Are youEnthusiastic and empathic with strong leadership, interpersonal and communication skills.
• Agile, comfortable to adapt and a fast learner.
• Confident and determined to initiate and express ideas.
• Passionate about beauty and cosmetics.
• Digitally savvy with computer literacy, social media and data analysis skills.
• Equipped with O+O sense.
• Experienced in retail or in a department store industry preferred.
• Communicate & written fluently both in Thai and English is a MUST.
• Able to work on weekend.
• 90% working at department store.

Experience:

2 years required

Job type:

Full-time

• Excellent presentation (reflecting formal, sober elegance and well dressed)
• Excellent communication skills (oral & written)
• Self-confidence
• Service attitude
• Energy, empathy, resilience & optimism
• Growth and entrepreneur mindset
• Intellectual speed and agility
• Digital savvy (knowledge and use of online tools & networks)
• MANDATORY EDUCATION BACKGROUND
• Certified beautician diploma from a professional school.
• 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.

Experience:

5 years required

Skills:

Excel, English

Job type:

Full-time

• Achieve joint KPIs from customer perspective (Service Level, OSA, stock-holding).
• Build and maintain open and full collaborative relationship with all stakeholders.
• Maximize product availability on shelf (OSA) and lead investigations of OSA gap.
• Guarantee the quality of sales forecast from customers and product level for sell-in and sell-out.
• Ensure alignment of processes between customers & business division.
• Follow execution, identify risks of shortages, and work in collaboration with customers & supply chain teams to limit impacts.
• Analyze shortage causes and propose action plans.
• Animate regular supply chain meetings with customers.
• Identify risks/opportunities towards healthy level of stock-in-trade (SIT) to business division, and propose areas for optimization.
• Support as the role of implant for some categories.
• You HaveBachelor degree or higher in Supply Chain, Business or related field.
• At least 5 years of customer service or implant, direct key account supply chain experience would be a plus Excellent analytical, logical skills and attention to details.
• Advanced excel skills.
• Strong communication in English both verbal and written.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.