Skills:

Problem Solving, Work Well Under Pressure, English

Job type:

Full-time

• Consistently offer professional, friendly and engaging service.
• Lead and manage all aspects of the Front desk and ensure all service standards are followed.
• Check and maintain the Duty Manager safe in accordance to the procedures set by the company.
• Advise the Front Desk Manager of any matters relating to Guests, their welfare and behavior as considered desirable for various reasons.
• Handle guest concerns and react quickly, logging and notifying proper areas.
• Attend to all Guest complaints immediately and initiate follow up. It is imperative that all Guest s complaints are dealt with promptly in order to attain Guest satisfaction and the protection of the Hotel s Interest.
• Balance operational, administrative and Colleague needs.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Follow department policies, procedures and service standards.
• Follow all safety policies.
• Perform any other related duties assigned to him / her by the Front Office.
• Qualifications Previous leadership experience required.
• Previous Property Management System experience required.
• Computer literate in Microsoft Window applications required.
• University/College degree in a related discipline preferred.
• Must possess a professional presentation.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Excellent communication skills in both Thai and English (spoken and written).
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Compliance, English

Job type:

Full-time

• Supervise daily Loss Prevention operations to ensure the safety and security of guests, members, and property.
• Oversee and manage parking and traffic flow to ensure safety, order, and a smooth guest arrival experience.
• Monitor CCTV, patrol hotel areas, and report any irregularities promptly.
• Lead, train, and support the Loss Prevention team to maintain high security standards.
• Coordinate with other departments on safety-related matters and incident responses.
• Assist in investigations, prepare reports, and maintain accurate security records.
• Ensure compliance with Accor safety standards and local regulations.
• Qualifications Proven experience in a Loss Prevention or Security supervisory role, preferably in a hotel environment.
• Strong leadership, communication, and problem-solving skills.
• Good understanding of emergency and crisis response procedures.
• Fluent in Thai (required) and basic English communication skills.
• Flexibility to work shifts, weekends, and public holidays.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

5 years required

Skills:

Financial Analysis, Compliance, Purchasing, English

Job type:

Full-time

• Oversee the daily operations of the Finance department.
• Direct and coordinate hotel financial planning and budget management functions.
• Monitor and analyze monthly operating results against budget.
• Direct and coordinate debt financing and debt service payments with external agencies.
• Prepare annual reports of actual revenues, transfers, and expenses.
• Analyze financial outlooks and prepare financial forecasts.
• Prepare financial analysis for contract negotiations and product investment decisions.
• Ensure compliance with local, state, and federal budgetary reporting requirements.
• Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures.
• Maintain an organizational structure and staffing to effectively accomplish the department s goals and objectives.
• Serve as primary legislative liaison relative to company financial issues.
• Direct financial audits and provide recommendations for procedural improvements.
• Conduct regular checks on procedures for purchasing, receiving, storing, issuing, food preparing and portioning.
• Qualifications Bachelor s degree in accounting / finance.
• Additional certificate as a Certified Public Accountant (CPA) will be an advantage.
• Minimum 5 years of experience in a senior finance or accounting position or 2 years of experience in a similar capacity.
• High degree of professionalism with strong understanding of business acumen.
• Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems.
• Fully conversant in accounting principles and financial regulation standards.
• Fluent in English and Thai communication.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

3 years required

Skills:

Event Planning, Teamwork, English

Job type:

Full-time

• Coordinate and manage all aspects of meetings, conferences, weddings, and special events in collaboration with Sales, F&B, Culinary, and Operations teams.
• Serve as the key point of contact for clients throughout the planning and execution stages.
• Conduct detailed site inspections, pre-event meetings, and post-event evaluations.
• Ensure timely communication, accurate documentation, and seamless handover to all departments.
• Anticipate potential issues and resolve them professionally and calmly.
• Continuously improve service standards, operational processes, and guest satisfaction.
• Embrace flexibility in adapting to guest needs, last-minute changes, or high-pressure situations.
• Qualifications Proven experience in event planning or catering operations in a hotel or resort environment (minimum 3 years).
• Strong communication and presentation skills in both Thai and English.
• Excellent planning, organizational, and time management skills.
• Ability to turn challenges into opportunities and maintain grace under pressure.
• Meticulous attention to detail and commitment to excellence.
• Hyper-collaborative mindset with a passion for cross-departmental teamwork.
• Positive energy, professional demeanor, and resilience in a dynamic work environment.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Compliance, English

Job type:

Full-time

• Perform daily Loss Prevention duties to ensure the safety and security of guests, colleagues, and hotel property.
• Patrol hotel premises regularly to prevent theft, damage, or safety hazards.
• Monitor CCTV systems and report any suspicious activities or irregularities promptly.
• Control parking areas and support traffic flow to ensure safety and order when required.
• Respond to incidents, emergencies, and guest assistance requests in a calm and professional manner.
• Assist in investigations and prepare accurate incident and daily security reports.
• Coordinate with hotel departments to support safety and security operations.
• Ensure compliance with Accor safety standards, hotel policies, and local regulations.
• Qualifications Previous experience in security or loss prevention, preferably in a hotel or service environment.
• Good observation, communication, and reporting skills.
• Able to work shifts, including nights, weekends, and public holidays.
• Service-minded with a calm and professional approach.
• Fluent in Thai (required) and basic English communication skills.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Compliance

Job type:

Full-time

• Oversee the daily operations of the engineering department, including preventive and corrective maintenance.
• Ensure the property s facilities and equipment are in optimal working condition.
• Manage, supervise, and mentor the engineering team.
• Develop and implement maintenance schedules for all systems and equipment.
• Monitor and control departmental budgets, ensuring cost-effective solutions without compromising quality.
• Perform regular inspections of the property s mechanical systems and infrastructure.
• Collaborate with the Director of Engineering on long-term projects, such as renovations and upgrades.
• Ensure compliance with local safety and environmental regulations.
• Maintain accurate records of all maintenance activities, repairs, and inspections.
• Respond to emergency situations in a timely and efficient manner.
• Provide training to engineering staff on operational procedures, safety protocols, and maintenance techniques.
• Qualifications Bachelor's degree in Engineering, Facilities Management, or a related field (preferred).
• Proven experience as a Chief Engineer or similar role in the hospitality industry or commercial facilities.
• Strong leadership and team management skills.
• In-depth knowledge of building systems, maintenance practices, and safety standards.
• Excellent problem-solving skills and ability to prioritize tasks.
• Strong communication skills and the ability to work cross-functionally with other departments.
• Flexibility to work in shifts, including weekends and holidays if needed.
• Certification in engineering or facilities management is a plus.
• Must be fluent in Thai.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Budgeting

Job type:

Full-time

• Support and oversee daily restaurant operations to ensure professional, efficient, and seamless service.
• Work with the culinary team to maintain high standards of food quality, presentation, and service.
• Deliver warm, personalized service that creates memorable dining experiences and strong guest relationships.
• Lead by example while assisting in training, coaching, and developing the service team, ensuring they are motivated and skilled to achieve excellence.
• Drive upselling initiatives and guide the team to maximize revenue opportunities through guest engagement.
• Demonstrate strong beverage knowledge, including wine, cocktails, and non-alcoholic pairings, with the ability to recommend the best matches for Thai fine dining menus.
• Train and guide the team in drink pairing and upselling techniques to enhance the guest experience.
• Manage reservations, guest flow, and table coordination to optimize service delivery.
• Handle guest feedback with professionalism and contribute to continuous improvement.
• Support financial performance monitoring, cost control, and revenue achievement.
• Collaborate with the Restaurant Manager, marketing, and culinary teams to drive promotions, events, and seasonal menu launches.
• Qualifications Proven experience in fine dining or premium hospitality, preferably in Thai cuisine.
• Strong leadership and team management skills with a hands-on approach.
• Excellent communication and guest engagement abilities.
• Knowledge of restaurant operations, budgeting, and cost control.
• Passion for delivering memorable dining experiences with attention to detail.
• Thai nationals are preferred due to the nature of the cuisine and cultural elements.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Purchasing, Finance, Contracts, English

Job type:

Full-time

• Provide comprehensive administrative support to the Food & Beverage department, including documentation, reporting, and record management.
• Coordinate purchase requisitions, order tracking, and supplier follow-ups in collaboration with Purchasing and Finance.
• Maintain accurate records for inventory, invoices, contracts, cost control, and compliance documentation.
• Support menu updates, pricing changes, and internal communications across all F&B outlets.
• Coordinate closely with kitchen and service teams to ensure smooth daily F&B operations.
• Assist with scheduling, attendance tracking, and basic payroll administration for the F&B team.
• Collaborate with Culinary and F&B teams to translate nutrition plans into practical, appealing menus.
• Support special dietary programs, including medical, therapeutic, allergy-sensitive, and wellness-based menus.
• Maintain accurate nutritional documentation and ensure compliance with food safety, hygiene standards, and relevant regulations.
• Qualifications Bachelor s degree in Nutrition, Dietetics, Hospitality Management, or a related field.
• Valid Dietitian license or professional certification (where applicable).
• Experience in F&B administration, hospitality, healthcare, or wellness environments is an advantage.
• Strong organizational and coordination skills with high attention to detail.
• Ability to communicate effectively in Thai and English.
• Professional, service-minded, and collaborative approach.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

5 years required

Skills:

Continuous Integration, DevOps, English

Job type:

Full-time

• Implementing, maintaining, and troubleshooting cloud-based systems.
• Ensuring that cloud-based systems are secure, reliable and scalable.
• Implementing cloud-based systems and services according to design specifications provided by the Cloud Architect. Work collaboratively with Architecture and other teams to participate in the definition of the Accor technical standards.
• Implementing solutions to automate deployments of system components.
• Managing and monitoring cloud-based systems and services.
• Participating in incident management and maintenance of incident reports.
• Collaborating with other teams and departments to identify and resolve cloud-related problems and optimize cloud performance.
• Work with the FinOps team to implement the cost optimization strategy.
• Continuously researching and staying up-to-date on new technologies and best practices in cloud computing.
• Managing and maintaining cloud-related documentation.
• Participating in the design, development and delivery of Continuous Integration/Continuous Deployment (CI/CD) pipeline.
• Effective communication skills (written and verbal) to properly document implementations steps, code, document to support the solution, incidents.
• Qualifications Master degree or higher in Computer Science or related field.
• Minimum 5+ years of experience on AWS.
• DevOps Cloud expertise.
• Experience with Agile framework.
• Fluent communication in English.
• Strong hands-on experience with AWS and DevOps principles.
• Strong experience in cloud infrastructure management and troubleshooting.
• Strong understanding of cloud security and data management best practices.
• Experience with CI/CD pipeline and tooling Ansible, Terraform for 2+ years; Gitlab-CI; Containers (ECS, Fargate, K8S).
• Positive attitude and a strong commitment to delivering quality of work.
• Additional Information This role is based in Bangkok office and collaboration with Global teams.

Experience:

8 years required

Skills:

Swift, Assurance, English, French

Job type:

Full-time

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Skills:

Network Infrastructure, Analytical Thinking, Teamwork

Job type:

Full-time

• Install, configure, and maintain network infrastructure tools (proxies and reverse-proxies), to ensure a secure and reliable access to corporate resources while following the security policies.
• Implement configuration changes.
• Provide timely subject matter expertise for incidents and requests related to remote access tools.
• Maintain the procedures for these tools.
• Collaborate with internal technical teams, customers, and external strategic partners to deliver and improve high-quality secure networks supporting Accor s global Information System.
• Engage with the whole Cyber Security team to develop security policies, protocols, and procedures.
• Qualifications Bachelor's degree or higher in technology field.
• At least 5 years as a security engineer or architect (if run activities where part of the position), or network engineer - with hands on experience in security solutions.
• Security industry certifications and/or security vendors specific trainings are a plus.
• Mandatory experience with Zscaler, McAfee,.
• Mandatory experience with Imperva, F5.
• Strong knowledge of networking technologies, network security, and network monitoring solutions as well as Zero Trust approach.
• In-depth knowledge of security protocols and principles.
• Knowledge of cloud security principles, such as AWS or Azure.
• Knowledge of security systems, including EPP and EDR, content filtering, authentication systems, and reverse proxies.
• Analytical Thinking: Ability to analyze complex issues and quickly devise effective solutions fitting the business context. Attention to details.
• Communication: Excellent communication skills to convey technical information to both technical and non-technical stakeholders.
• Proactive Approach: A problem-solving mindset with a proactive approach to identify and address security challenges.
• Collaboration: Strong teamwork and collaboration skills to work effectively across departments.
• Continuous Learning: Eagerness to stay updated with the latest security trends and technologies.
• Additional Information This position is based in Bangkok reporting to management in France.
• Worldwide interaction with time zone difference to manage.

Experience:

3 years required

Skills:

Finance, English

Job type:

Full-time

• Plays a pivotal part in advancing the Finance Transformation strategy across MEAPAC by streamlining and standardizing financial information systems.
• Bridging the gap between business needs and technology solutions.
• Responsible for system documentation to ensure changes are tracked and well-maintained to reflect evolving needs and improvements.
• Write functional specifications and perform user acceptance testing (UAT).
• Prepare and maintain weekly reports, including master data updates, change management logs, and system monitoring dashboards.
• Manage the integration and synchronization of master data across system.
• Supporting on master data creation and maintain across all financial systems, ensuring accurate and up-to-date information (e.g., chart of accounts, analysis codes, suppliers, customers, addresses, and bank details).
• Qualifications Bachelor's or master's degree in Information Technology, Computer Science, Business Information Systems.
• 3-4 years of relevant experience in implementation or support roles.
• Experience with requirement gathering, process improvement, and cross-functional collaboration is highly valued.
• Analytical and problem-solving skills.
• Ability to document requirements, manage change, and support training initiatives.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to manage multiple projects simultaneously.
• Team player with strong interpersonal skills.
• Experience in Systems Support.
• Good communication in English (written and spoken).
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Job type:

Full-time

• Develop, implement, and oversee guest satisfaction and loyalty programs.
• Represent management to guests, building trust and intervening at key moments of the customer journey.
• Drive innovation and continuous improvement to ensure memorable guest experiences.
• Monitor customer feedback, anticipate needs, and implement corrective action plans.
• Coordinate with operational services to guarantee smooth guest stays.
• Lead daily team briefings and interact positively with other departments.
• Qualifications Strong communication and interpersonal skills.
• Problem-solving and conflict resolution abilities.
• Knowledge of hotel operations and PMS systems.
• Leadership and team management experience.
• Fluency in multiple languages is a plus.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.

Experience:

3 years required

Skills:

Accounting, English

Job type:

Full-time

• Centralize systems administration and support Corporate Finance teams regionally.
• Manage access rights, master data, and system processes to maintain data quality for accurate decision-making.
• Support the Finance Transformation strategy across MEAPAC by streamlining and standardizing financial information systems.
• Monitor system interfaces and maintain documentation to reflect changes.
• Manage communication with users, vendors, and consultants across time zones.
• Demonstrate service-oriented and analytical skills to meet diverse stakeholder needs.
• Foster collaboration with technical teams for smooth project execution.
• Qualifications Bachelor's or Master's degree in Finance or related fields (Finance, Accounting, Business Analyst, Computer Science).
• 3-5+ years of relevant experience in implementation or support roles.
• Minimum 4 years experiences overall.
• Strong knowledge of SunSystems.
• Analytical and problem-solving skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to manage multiple projects simultaneously.
• Team player with strong interpersonal skills.
• Experience in Systems Support.
• Good communication in English (written and spoken).
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Energetic, Work Well Under Pressure, English

Job type:

Full-time

• Answer all incoming calls in a friendly, energetic, and efficient manner.
• Obtain the necessary information from guests to input reservations.
• Assist guests regarding hotel facilities, destinations, and Accor loyalty program in an informative and helpful way.
• Providing solutions and recommendations.
• Offering a personalized and customized reservations experience.
• Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
• Assisting and resolving any guest complaints in a timely and professional manner to the best of your ability.
• E mails handling for Reservations and Customer service activities.
• Other related duties could be assigned as needed.
• คุณสมบัติThe ideal candidate will have experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
• Native in Thai (Verbal/Written) and proficiency in English Verbal/Written is necessary.
• Effective in following and achieving department sales goals.
• Computer literate in Microsoft Window applications required.
• Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Flexible working hours.
• ข้อมูลเพิ่มเติมOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.

Experience:

3 years required

Skills:

Automation, Industry trends, Compliance, English

Job type:

Full-time

• Integrated IT Solution Enablement: Lead the technical and functional enablement of Accor s IT Offer (PMS, POS, CRM, etc.), ensuring seamless integration and local adaptability. Act as the technical lead for interface connectivity functions. Liaison between Distribution System Support, Regional IT and Central (Paris).
• Performance Analysis & Optimization: Analyze system performance across the hotel network, identify optimization opportunities, and propose data-driven enhancements.
• Technology Advisory & Innovation: Advise hotel stakeholders on technology selection ...
• Cross-functional Training & Enablement: Design and support training programs that build transversal IT capabilities across hotel teams, beyond tool-specific usage.
• Continuous Evaluation & Feedback Loop: Establish and maintain a feedback loop with hotel teams to ensure IT solutions remain aligned with operational needs and industry trends.
• Vendor & Partner Collaboration: Act as a key interface with technology vendors and service providers to ensure solution adaptability and compliance with local and global standards.
• Strategic Reporting & KPIs: Contribute to consolidated reporting using standardized KPIs to evaluate the impact of IT solutions on guest satisfaction and business performance. Effectively communicate technology related plans, actions and decisions with stakeholders.
• Product Management Support: For locally scoped products, support product lifecycle management. For globally scaled solutions, facilitate transition to global product teams. Provide 3rd Level technical escalations to Americas/ENA/MEAPAC for strategic vendors/projects.
• PMS Rollout: Act as leader for the deployment. Provide deep functional and technical insight to support the exécution of the rollout plan. Colaborate with internal teams (product, operationals, GMs) and external partners to ensure readiness, validate solution fit and troubleshooting deployment issues. Deliver structure feedaback to product teams on system performance, localizaton needs and user experience. Maintain and manage within the Region, the PMS environments to Accor business needs.
• Qualifications Bachelor s or Master Degree in IT Engineering, product or related field.
• 3-5 years of experience in IT, Product, SAAS, hospitality systems.
• Fluent communication in English.
• Demonstrates independently with a strong sense of ownership and follow-through.
• Delivers high-quality outcomes with minimal supervision, often setting the standard for others.
• Able to overcome resistance by demonstrating value and building confidence in new solutions.
• Maintains focus and professionalism under pressure, especially during escalations or high-stakes deployments.
• Excellent problem-solving, organization and analytical skills.
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Skills:

Industry trends, Microsoft Office

Job type:

Full-time

• Conduct comprehensive training needs analyses across all departments.
• Develop and implement innovative learning strategies and programs that align with our organizational goals.
• Collaborate with department heads to create tailored training plans and learning activities.
• Support and develop departmental trainers, providing ongoing coaching and guidance.
• Maintain an up-to-date training calendar to maximize learning resources and opportunities.
• Introduce and manage cutting-edge learning solutions, including e-learning and blended learning approaches.
• Foster a culture of continuous improvement and employee engagement.
• Ensure global brand and culture initiatives are seamlessly integrated into the hotel's operations.
• Administer and leverage core learning resources, such as our Learning Management System.
• Certify hotel trainers and facilitators to deliver various programs effectively.
• Stay abreast of industry trends and best practices in learning and development.
• Adapt training programs to suit the unique needs of a hotel environment.
• Qualifications Bachelor's degree in Human Resources, Education, Business Administration or a related field.
• Proven experience in a similar learning and development role, preferably in the hospitality industry.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Proficiency in Microsoft Office suite and familiarity with Learning Management Systems (LMS).
• Excellent communication and presentation skills with the ability to engage diverse audiences.
• Ability to work collaboratively in a team environment.
• Customer-focused mindset with a passion for employee development.
• Innovative thinker with the ability to introduce creative learning solutions.
• Detail-oriented with a keen eye for quality and consistency.
• Additional Information Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Experience:

5 years required

Skills:

Automation, Linux

Job type:

Full-time

• Implementation and operational maintenance of performance measurement tools.
• Proposing alternative or complementary solutions and contributing to the performance strategy with the tech lead.
• Ensuring product and technical upgrades.
• Providing support and guidance to teams in scripting, executing tests, and analyzing results.
• Contributing to the automation of performance tests through the software factory.
• Documentation: user guides, onboarding materials, and operational manuals..
• Neoload.
• Ready API: Service V.
• Gitlab CI/ Automatisation.
• AWS.
• Linux.
• Dynatrace.
• Jira/Confluence.
• QualificationsBachelor's or Master's degree in Computer Science, Software Engineering or a related field.
• At least 5 years of experience in a similar role.
• Neoload certification.
• Ability to develop and run a comprehensive performance test.
• Ability to develop and run mocks for API.
• Strong analytical skills and attention to detail to identify and troubleshoot performance issues.
• Collaborative mindset and ability to work effectively with cross-functional teams, including developers, testers, and operations.
• Additional Information This position is based in Bangkok and reports locally, with a dotted-line reporting relationship to the management team in France..
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Skills:

Legal, Finance, Market Analysis

Job type:

Full-time

• Identify and pursue potential development opportunities for Accor luxury hotel brands.
• Build and maintain strong relationships with hotel owners, developers, and consultants.
• Lead deal-making processes, including opportunity evaluation, pitch development, and contract negotiation.
• Stay informed on market conditions, competitive landscape, and emerging opportunities.
• Collaborate with internal teams (legal, finance, operations, brand, technical services) to ensure seamless project execution.
• What We re Looking For.
• Degree in Business, Hospitality, Finance, Real Estate, or related field.
• Significant experience in hospitality development and market analysis.
• Strong knowledge of hotel accounting, management agreements, franchise models, and financial modeling.
• Exceptional negotiation, communication, and relationship-building skills.
• Strategic thinker with entrepreneurial drive and multicultural awareness.
• Additional Information
• Why Join Us?
• At Accor, we believe in creating exceptional experiences for our guests and partners. This is your opportunity to shape the future of luxury hospitality in one of the most dynamic regions in the world.

Skills:

Compliance, Excel, Opera

Job type:

Full-time

• Own identifying and implementing the most profitable pricing structures for B2C and B2B rates tailored to MEA APAC markets, enhancing revenue growth and ensuring consistency in adoption.
• Lead the migration of MEA APAC hotels to Continuous Pricing and champion further adoption of Linked Products, in preparation of ACCOR s significant CRS transformation to Amadeus CRS.
• Act as the primary guardian of rate architecture, integrity and consistency across M ...
• Lead the implementation of the Global/Regional/Brand offers in coordination with the Data Loading team to ensure seamless implementation across hotels in MEA APAC. Ensure all promotional materials and pricing structures are effectively communicated and executed and our sales are live on Day 1.
• Develop, issue, and enforce comprehensive pricing guidelines for MEA APAC hotels during the roll-out and adoption of new B2C or B2B pricing projects and initiatives, also but not limited to, cascading and deployment of global pricing project initiatives.
• Manage the successful transition to the Accor Central Reservation System (ACRS) for the MEA APAC region, ensuring smooth data migration, system adoption, and effective utilization of new functionalities related to pricing.
• Continuously monitor and analyze competitor pricing architecture and strategies, to inform and adjust Accor's pricing approach.
• Qualifications Proven experience in corporate RM/Pricing or senior Hotel DORM with strong analytics mindset, must have strong knowledge or Accor rate architecture and applications (non-negotiable given skill requirements of legacy systems).
• Strong understanding of B2C & B2B pricing strategies, offer management, and distribution channels.
• TARS knowledge, high level of proficiency in Excel with ability to translate raw data into actionable strategies. IDeaS RMS and Opera PMS is preferred. Excellent project management skills; ability to lead complex initiatives.
• Natural communicator with strategic thinking and strong operational execution mindset.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Additional Information Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.