Experience:

5 years required

Skills:

Research

Job type:

Full-time

• Manage a portfolio of major accounts that have specific potential for hotels Business Events Segment.
• Build close working relationships with key decision makers and increase account market share.
• Increase and maintain the relWork in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.ationship with Business Events to ensure hotel is obtaining increased market share.
• Analyse key assigned accounts to ensure coverage across industry segments with greatest potential and devise call strategies/plans in conjunction with GM.
• Research and develop new business opportunities for Hotels across the Business Events segment.
• Work in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.
• Assist GM in preparation of budget, revenue strategies and sales & marketing plans for all Accor's Hotels.
• Maximise revenue by promoting Hotels products including restaurants and other outlets by cross selling/up selling.
• Prepare a monthly Sales Report reflecting activities, market intelligence and adjustments to the sales activity plan.
• Represent hotel at Business Events trade shows, seminars, sales trips as and when required by GM.
• Assist with site inspections, familiarizations and sales appointments for hotel.
• Understanding of Accor hotels digital distribution strategies and results in Market.
• Create opportunities for Hotel to feature and distribute offers through partner and customer channels.
• Manage a portfolio of major accounts that have specific potential for hotel Business Events Segment.
• Research and develop new business opportunities for Hotel across the Business Events segment.
• Minimum 5 years experience leading a Sales team is preferred.
• Highly motivated with excellent attention to detail.
• Strong communication skills.
• Always display a professional appearance, representing Movenpick Brand.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Negotiation, English, Thai

Job type:

Full-time

• Grow Corporate & MICE revenue through proactive prospecting, account development, and strategic partnerships.
• Manage a portfolio of key accounts and develop new segments (industrial estates, aviation/logistics, education, agencies, and MICE planners).
• Lead the full sales cycle: RFP handling, negotiation, contracting, and conversion to confirmed business.
• Work closely with Revenue, Events, and Marketing to optimize rate strategy, production, and pipeline performance.
• Represent the hotel in client events, networking, and industry activities to strengthen market presence and demand generation.
• Minimum 2+ years of success in hotel sales (Corporate and/or MICE preferred).
• Proven ability to build pipelines, convert leads, and grow accounts with strong relationship management.
• Excellent communicator in Thai and English, able to engage effectively with diverse clients.
• Confident in negotiation, presentations, and handling multiple priorities in a fast-paced environment.
• Flexible to support business needs (evenings/weekends/holidays when required by events).
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Business Development, Leadership Skill

Job type:

Full-time

• Provide to the Commercial Performance Teams strategic direction, guidance and support on topics related to topline performance, commercial KPI's and SMDL fee generation.
• Providing strategic support on Commercial topics to the region's team of executives.
• Design and implement processes aimed at achieve topline performance goals.
• Manage the Commercial Performance team while being heavily involved in the development of new commercial talent within the organization.
• Monitoring market trends across key destinations and emitting markets.
• Collaborating with Commercial Specialist teams to implement innovative and effective Sales, Marketing, Loyalty and Revenue Management solutions, relevant for markets in Asia.
• Work in conjunction with key Topline, Sales and Marketing functions (corporate and hotel) to drive performance and shift market share for key assets.
• Develop and foster relationships with owners to instill confidence, demonstrate Accor value proposition and drive strong owners engagement across the Hub.
• Develop relevant strategies and tactics for the segments and key priority hotels which result in creative revenue generation and improvement, lowered costs, increased efficiency and improved operating margin.
• Active participation and collaboration with Commercial Performance teams in annual budget and marketing plan process.
• Conduct annual strategic property reviews for key assets.
• Review budgets / forecasts with Commercial Directors, GM's, Regional Vice Presidents and other stakeholders.
• Masters degree or equivalent is of advantage.
• Minimum 10 years experience in similar role in hospitality industry preferably in senior commercial roles or hotel sales, marketing and/or revenue specialist roles.
• Proactive leader with strengths in developing talent.
• Strategic communication skills, including presenting to high-level business leaders.
• This position will be based in Accor Bangkok Office.
• Reports to COO ASIA PME and CCO MEA APAC.
• Competitive employee benefits.
• ALL Heartist card offering discounted rate at Accor Hotels worldwide.

Skills:

Leadership Skill, English, Thai

Job type:

Full-time

• Supervise daily Room Service operations and ensure efficient service delivery.
• Lead, coach and support the Room Service team.
• Ensure high standards of food quality, service and guest satisfaction.
• Coordinate with Kitchen and other departments to ensure smooth operations.
• Handle guest requests and resolve service issues professionally.
• Monitor team performance, hygiene and operational standards.
• Previous experience in Room Service, In-Room Dining, or F&B operations in a premium hotel is preferred.
• Good command of Thai language is required.
• Good command of English.
• Strong communication, leadership and problem-solving skills.
• Guest-focused with good attention to detail.
• Flexible to work shifts, weekends and public holidays.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Microsoft Office, Power point, Leadership Skill

Job type:

Internship

• Support loyalty operations across Ennismore hotels within Asia Pacific.
• Assist in updating, formatting, and maintaining Loyalty & Guest Experience training documentation for existing hotels, new openings, and rebranding projects.
• Create and enhance Atom learning content aligned with Ennismore brand standards and engagement strategies.
• Assist in developing presentations, training tools, communication materials, and operational resources for hotels and regional teams.
• Support the rollout and tracking of Loyalty & Guest Experience initiatives and campaigns across the region.
• Assist with data collection, reporting, and performance tracking related to loyalty KPIs, enrolments, engagement, and guest experience metrics.
• Provide coordination and administrative support for regional training sessions, meetings, and hotel engagement activities.
• Support hotel teams with operational queries relating to loyalty programmes, member engagement, and guest experience standards.
• Contribute ideas and recommendations to improve engagement, training effectiveness, and loyalty activation across the region.
• Collaborate with internal stakeholders to ensure consistency of messaging, training, and programme execution across all properties.
• Profile.
• Passion for hospitality, lifestyle brands, and guest experience.
• Strong written communication and content creation skills.
• Creative and confident using presentation platforms and digital tools.
• Highly organised with strong time management skills.
• Ability to multitask and adapt in a dynamic environment.
• Positive attitude with willingness to learn and take initiative.
• Strong interpersonal skills with the ability to work across diverse cultures and teams.
• Interest in loyalty programmes, customer engagement, and brand strategy.
• Comfortable working with Microsoft Office, PowerPoint, Excel, and digital learning platforms.
• What We Offer.
• Opportunity to gain hands-on experience within a leading global lifestyle hospitality company.
• Exposure to regional hotel operations across multiple Ennismore brands throughout Asia Pacific.
• Direct mentorship and guidance from regional leadership within Loyalty & Guest Experience.
• Experience working on real business projects, new hotel openings, and regional engagement initiatives.
• Development opportunities in loyalty strategy, guest experience, training, communications, and brand engagement.
• Opportunity to collaborate with cross-functional teams across hotels, operations, marketing, and commercial departments.
• Opportunity to contribute ideas and make a meaningful impact on hotel engagement and guest experience initiatives.
• Monthly internship allowance.

Skills:

Microsoft Office, Event Planning, Service-Minded, English, Thai

Job type:

Full-time

• Support the Catering & Events team with daily sales and administrative activities.
• Handle enquiries, prepare quotations, proposals and event documentation.
• Coordinate with clients and internal departments to ensure smooth event planning and execution.
• Follow up on leads, bookings and payments.
• Maintain accurate records of sales activities, client information and event details.
• Assist with site inspections, client meetings and event arrangements.
• Provide professional and timely communication to clients.
• Previous experience in Sales Coordination, Catering & Events, or hotel operations is preferred.
• Good command of English and Thai, both written and spoken.
• Strong communication, coordination and organizational skills.
• Good attention to detail and ability to manage multiple tasks.
• Service-minded, proactive and a good team player.
• Proficient in Microsoft Office.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Data Analysis, Recruitment, Leadership Skill, Budgeting, English

Job type:

Internship

• Consolidation and analysis of financial data from the hotels in the region.
• Preparation of reports, presentations, and dashboards as part of the month-end process.
• Budget and forecasting support.
• Monitoring of key financial indicators and business performance of the region's hotels.
• Coordination with hotel finance teams across the region for reporting and analysis.
• People & Culture Support.
• Collection and consolidation of P&C data from various sources.
• Tracking of P&C metrics and organizational data.
• Maintaining and improving trackers and reporting tools.
• Preparation of P&C reports and presentations.
• Support for annual budgeting and manpower planning exercises.
• Contribution to the management of the recruitment platform: creation of job descriptions for publication on the careers site, and review of applications through the company ATS (Applicant Tracking System).
• Assistance with P&C projects and regional initiatives.
• Profile.
• Currently enrolled in a Hospitality, Business, Finance, Human Resources, or related degree program.
• Comfortable working with data and reporting tools.
• Strong proficiency in Microsoft Excel is essential.
• Familiar with AI-based tools (such as ChatGPT, Claude, or Perplexity) to optimize, automate, and enhance reporting, data analysis, and administrative processes.
• Analytical mindset with strong attention to detail.
• Highly organised with strong time management skills.
• Fluent in English, with strong interpersonal skills and the ability to work across diverse cultures and teams.
• Positive, curious, proactive, eager to learn and take initiative.
• Ability to multitask and adapt in a dynamic environment.
• What We Offer.
• Opportunity to gain hands-on experience within a leading global lifestyle hospitality company.
• Exposure to regional hotel operations across multiple Ennismore brands throughout Asia Pacific.
• Direct mentorship and guidance from regional leadership within Finance and People management.
• Experience working on real business projects, new hotel openings, and regional initiatives.
• Development opportunities in Finance and People management.
• Opportunity to collaborate with cross-functional teams across hotels.
• Opportunity to contribute ideas and make a meaningful impact on hotel operations.
• Monthly internship allowance.

Skills:

Microsoft Office, Service-Minded, Power point, English, Thai

Job type:

Full-time

• Provide administrative support to the Sales team.
• Prepare proposals and contracts.
• Coordinate with internal departments to ensure smooth execution of group bookings and events.
• Handle client correspondence and follow up on inquiries.
• Maintain accurate records in the sales system.
• Assist with site inspections and client visits.
• Support sales activities, promotions, and campaigns as assigned.
• Prepare and submit assigned sales reports accurately and in a timely manner.
• Bachelor's degree in Hospitality, Business Administration, Marketing, or related field.
• Fresh graduates are welcome to apply.
• Good command of English and Thai (spoken and written).
• Strong organizational and coordination skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Positive attitude, service-minded, and team-oriented.
• Flexible with working hours as required by hotel operations.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Business Development, Negotiation, Leadership Skill, French, Thai

Job type:

Full-time

• Build and maintain strong client relationships through sales visits, site inspections, proposals, negotiations, and post-event follow-up.
• Coordinate closely with operational departments to ensure smooth event execution, service quality, and client satisfaction.
• Lead and support the Events team in achieving departmental goals and delivering a high level of client service.
• Minimum 2-3 years of experience in hotel Sales & Events, preferably in luxury hospitality or large-scale conferencing and banquet operations.
• Strong leadership, people management, communication, and negotiation skills.
• Strong understanding of F&B, banquet operations, and event logistics, with a commercial mindset to drive revenue.
• Additional Information.

Experience:

2 years required

Skills:

Social Media Management, Marketing Strategy, Digital Marketing, Public Relations, Event Planning

Job type:

Part-Time

• Support the development and execution of marketing campaigns across digital, print, and event platforms.
• Assist in planning and implementing marketing strategies to drive brand growth and align with overall business objectives.
• Collaborate with the marketing team to ensure consistent messaging and execution of marketing activities.
• Manage and grow social media platforms (Facebook, Instagram, LinkedIn, etc.), creating engaging content to increase audience engagement and brand awareness.
• Monitor social media performance and adjust strategies based on analytics and performance metrics.
• Assist in managing paid social media campaigns (Facebook Ads, Instagram Ads) under guidance.
• Assist in developing and executing PR strategies to enhance brand visibility.
• Build and maintain relationships with key media outlets, journalists, influencers, and stakeholders.
• Create and distribute press releases, media kits, and coordinate media outreach.
• Track media coverage and evaluate the success of PR campaigns.
• Help plan, organize, and execute promotional events, local collaborations, and partnerships to increase brand exposure.
• Work with relevant departments to coordinate logistics and assist with event management.
• Assist in the creation of press materials, including press releases, fact sheets, media kits, and digital content.
• Coordinate photoshoots and ensure all marketing materials align with brand and editorial standards.
• Support administrative tasks within the Marketing & Communications department, such as preparing monthly reports and maintaining media databases.
• Additional.
• Marketing Support: Maintain a thorough understanding of hotel services, features, and promotional activities to effectively communicate with guests and media.
• Media Relations: Regularly update the media list and monitor industry news and trends to identify new opportunities.
• Event Coordination: Assist with guest and VIP coordination for media events, receptions, and press conferences.
• Performance Analysis: Analyze and report on the performance of marketing campaigns to help refine strategies and achieve better results.
• Educational Background: Bachelor's degree in Marketing, Public Relations, Communications, or a related field.
• Experience: 2 years of relevant experience in digital marketing, public relations, or social media management (internships, part-time roles, or related experience will be considered). Prior experience with hotel or brand marketing is preferred.
• Strong written and verbal communication skills.
• Creative mindset with the ability to generate innovative content ideas.
• Familiarity with digital marketing tools, social media platforms, and analytics.
• Proficient in graphic design and content creation (experience with design software is a plus).
• A proactive attitude, with the ability to work independently and as part of a team.
• Languages: Fluent in Thai & English both written and spoken.
• A passionate and self-driven marketing professional who thrives in a fast-paced, ever-evolving environment.
• Excellent organizational and multitasking skills with great attention to detail.
• Strong interpersonal skills and the ability to build relationships with both internal teams and external stakeholders.
• A creative and strategic thinker with the ability to bring fresh ideas to the table.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Microsoft Office, Negotiation, English, Thai

Job type:

Full-time

• Identify and develop new corporate accounts and business opportunities.
• Maintain strong relationships with existing corporate clients through regular sales calls, meetings, and account reviews.
• Negotiate corporate rates and agreements in accordance with the hotel's pricing and revenue strategy.
• Prepare proposals, contracts, presentations, and account production reports.
• Conduct hotel inspections and presentations for potential clients.
• Monitor account performance, market trends, competitor activities, and business opportunities.
• Work closely with Revenue, Reservations, Front Office, and Food & Beverage teams to ensure smooth service delivery.
• Support corporate groups, meetings, events, and long-stay business opportunities.
• Participate in sales activities, networking events, trade shows, and corporate sales calls.
• Maintain accurate client and sales activity records in the hotel's systems.
• Achieve assigned room revenue, account production, and sales activity targets.
• Handle client feedback professionally and coordinate timely follow-up with the relevant departments.
• Perform other duties assigned by the Director of Sales or hotel management.
• Minimum 2-3 years of experience in hotel corporate sales or a related sales position.
• Strong network within the Bangkok corporate market is preferred.
• Good communication, presentation, negotiation, and relationship-management skills.
• Good command of written and spoken English and Thai.
• Self-motivated, result-oriented, and able to work independently.
• Proficient in Microsoft Office and hotel sales systems.
• Experience with Accor or relevant hotel systems is an advantage.
• Possess a valid driving licence and be able to travel for sales visits, if required.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

1 year required

Skills:

Energetic, Teamwork

Job type:

Full-time

• Identify and generate new business opportunities for meetings, conferences, weddings, social events, and other hotel event spaces.
• Follow up promptly on all event enquiries and business leads to maximise conversion rates.
• Develop and maintain professional relationships with key clients and potential accounts within designated market segments.
• Conduct regular sales calls, client meetings, entertainment, and networking activities to expand event business.
• Arrange and conduct site inspections for potential and existing clients to showcase event spaces and services.
• Maintain comprehensive knowledge of competitors' event spaces, products, packages, and market activities to inform sales strategies.
• Upsell and cross-sell the hotel's event spaces, accommodation, Food & Beverage offerings, and other facilities at every opportunity.
• Attend client functions, industry events, and external business activities to increase visibility and develop new business opportunities.
• Understand clients' event requirements and recommend suitable venues, packages, and services tailored to their needs.
• Prepare accurate proposals, contracts, and relevant event documentation within required timelines.
• Coordinate closely with clients from initial enquiry through event confirmation to ensure seamless service delivery.
• Maintain accurate and updated client profiles, event information, and sales activities in the hotel's sales system.
• Liaise with Banquet, Food & Beverage, Culinary, Front Office, and other departments to ensure event arrangements meet client requirements.
• Communicate event requirements and special arrangements clearly to operational teams to guarantee flawless execution.
• Prepare and highlight VIP arrivals or special requirements to Management and operational departments.
• Follow up with clients before, during, and after events to ensure service expectations are met and issues are resolved.
• Provide after-sales service and maintain client relationships to encourage repeat business and referrals.
• Diploma or bachelor's degree in hospitality management, Tourism, Events Management, Business, Sales & Marketing, or a related discipline.
• Minimum 1-2 years of relevant experience in hotel events, catering sales, conference services, weddings, or a similar role.
• Previous experience in a hotel environment is preferred.
• Ability to work effectively in a fast-paced and high-pressure environment.
• Self-motivated, energetic, and results-driven with strong teamwork skills to collaborate across departments.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Microsoft Office, Automation, Energetic, Portuguese, English

Job type:

Full-time

• Hotel creation.
• Deployment of hotels to indirect partners.
• Regional and hotel offer loading.
• Room types management.
• Corporate contract distribution.
• Use Service Now ticketing platform to manage loading requests.
• Serve as a subject matter expert for Accor legacy and NGD (Next Generation Distribution) distribution tools and loading procedures, partnering with the automation team to drive process improvements and streamline operational activities.
• Maintain internal knowledge base using confluence application & identify areas for improvement or change in global procedures.
• Flexible and able to embrace and respond to change effectively.
• Effectively prioritize workload of daily tasks and project work.
• To share operational distribution challenges with service delivery and Accor apps teams and suggest innovative solutions to address them.
• To understand challenges of the operations teams, their business requirements and manage their expectations on loading topics.
• Multicultural awareness and be able to work with people from diverse backgrounds.
• Bachelor's degree or higher in any related field.
• User knowledge of Microsoft Office tools primarily outlook and excel.
• Knowledgeable about operational procedures, Hotel distribution systems, reservation / front office / sales procedures.
• Excellent communication with strong command of written and spoken English.
• A good communication of Portuguese is a significant advantage.
• Organized with strong attention to detail.
• Service oriented, self motivated and energetic.
• Multicultural awareness and able to work with people from diverse backgrounds.
• Flexible with the ability to embrace and respond to change effectively.
• Can do attitude - able to come up with out of the box solutions.
• High level of collaboration to work effectively within the team.
• Curious and aware about changes in the hospitality industry.
• This position is a 24-month fixed-term contract based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

• Oversee the daily operations of Front Office, Housekeeping, Security and Engineering department.
• Responsible for maintaining courteous and competent rooms operation services to hotel guest.
• Work with Rooms Division Department Heads to prepare the department's annual budget and set departmental objectives.
• Minimum 5 years of experience in hotel operations, with at least 2-3 years in a managerial role overseeing Front Office and/or Housekeeping.
• Strong leadership and team management skills, with the ability to motivate, coach, and develop diverse teams.
• Customer-focused mindset with a passion for service excellence.

Skills:

Leadership Skill, HACCP, Thai

Job type:

Full-time

• Hands-on Engineering leader responsible for the efficient operation, maintenance, and protection of the hotel property and assets.
• Lead Engineering and maintenance operations, including hotel facilities, guest rooms, equipment, and preventive maintenance programs.
• Ensure compliance with Accor and Mövenpick brand standards, as well as health, safety, security, environmental, HACCP, and Fire & Life Safety requirements.
• Manage outsourced contractors and ensure maintenance services are delivered safely, efficiently, and to the required standards.
• Conduct and follow up on brand, safety, statutory, and engineering audits to ensure compliance.
• Collaborate with all hotel departments to resolve maintenance issues promptly, minimize operational disruptions, and ensure guest and employee safety.
• Support the hotel's operational efficiency, sustainability, and business objectives.
• Bachelor's degree in Engineering or related field.
• 3-5years' Engineering experience in a 4-5 star hotel, including senior leadership.
• Strong knowledge of hotel engineering, preventive maintenance, and facility management.
• Experience managing teams, contractors, projects, and budgets.
• Knowledge of Accor/Mövenpick standards, Fire & Life Safety, HACCP, and statutory requirements.
• Strong leadership, communication, problem-solving, and compliance skills.
• Good understanding of sustainability, energy efficiency, and cost management.
• Thai Nationality.

Experience:

3 years required

Skills:

Leadership Skill

Job type:

Full-time

• Oversee daily engineering operations, including HVAC, electrical, plumbing, kitchen equipment, Laundry Machine and building systems.
• Prepare and manage the engineering department budget (CAPEX & OPEX).
• Ensure full compliance with local regulations, fire safety, and environmental standards.
• Bachelor's degree in Engineering.
• Minimum 8-10 years of engineering experience, with at least 3-5 years in a leadership role within hospitality or large facilities.
• Strong track record in compliance audits (safety, brand standards, government inspections).
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

Experience:

3 years required

Skills:

Multitasking, Opera, English

Job type:

Full-time

• Oversee daily room assignments and blocking for arriving guests, VIPs, and loyalty members.
• Monitor room availability and work with the revenue and front office teams to optimize occupancy and handle upgrades.
• Collaborate with housekeeping to track room status and prioritize cleaning schedules for timely check-ins.
• Fulfill special requests regarding bed types, connecting rooms, and amenities while resolving any room-related issues.
• Assist with check-ins, check-outs, and guest communication during peak operational hours.
• Typically requires 1 to 3+ years of experience in front office operations or rooms management within a hotel environment.
• Strong familiarity with hotel Property Management Systems (PMS) especially Opera.
• Excellent verbal and written English communication skills.
• High attention to detail with strong multitasking and problem-solving abilities under pressure.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.

Experience:

3 years required

Skills:

Social Media Management, Marketing Strategy, Digital Marketing, Public Relations, Google Analytics

Job type:

Full-time

• Assist in developing and implementing integrated marketing campaigns to drive awareness, engagement, and bookings.
• Coordinate promotional activities, including hotel events, partnerships, and seasonal campaigns.
• Ensure consistency in brand messaging across all communication channels.
• Manage social media accounts, create engaging content, and oversee community management.
• Analyze social media performance and optimize content strategy based on insights.
• Support paid digital advertising campaigns (Google Ads, social media, display marketing).
• Collaborate with influencers and content creators to enhance online visibility.
• Assist in developing PR strategies, press releases, and media pitches to secure coverage in luxury, travel, and lifestyle publications.
• Maintain strong relationships with media, influencers, and brand partners.
• Coordinate media visits, FAM trips, and influencer collaborations.
• Work closely with designers, photographers, and videographers to produce high-quality marketing materials.
• Ensure all brand visuals and content align with Movenpick standards.
• Support website and email marketing initiatives, ensuring content is updated and engaging.
• Assist in planning and promoting hotel events, sponsorships, and brand collaborations.
• Develop partnerships with luxury brands to enhance brand exposure and guest experiences.
• Coordinate with F&B, Sales, and Operations teams to maximize marketing impact.
• Monitor campaign performance, generate reports, and provide insights for continuous improvement.
• Track ROI of marketing initiatives and adjust strategies accordingly.
• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 3 years of experience in luxury hospitality marketing.
• Strong knowledge of digital marketing, social media management, and PR.
• Fluent in Thai & English both written and spoken.
• Experience with marketing tools such as Google Analytics, Meta Business Suite, and CRM platforms.
• Understand OCC, ADR, Rev PAR, Pickup, Pace, Marketing Mix. Connect marketing activity to room revenue and demand.
• Buide campaigns around need periods and target markets. Know what content is commercially relevant.
• Understand how marketing support Sales & Revenue. Present insights clearly to management.
• Ability to multitask and work in a fast-paced environment.
• Details-oriented and highly reliable in thorough execution and follow-through.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

HACCP

Job type:

Full-time

• Direct and oversee daily operations of all F&B outlets, room service, lounges, and event/banquet spaces.
• Enforce Accor and Mövenpick brand standards across service delivery, presentation, and operational execution.
• Maintain top-tier hygiene, food safety, and cleanliness standards in compliance with local Municipality regulations and HACCP certifications.
• Monitor guest feedback (RPS/TrustYou, online reviews) to identify areas for improvement and maintain high satisfaction scores.
• Develop and execute the annual F&B business plan, operating budget, and capital expenditure (CAPEX) requests.
• Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
• Minimum of 5-8 years of progressive F&B management experience in premium 5-star international hotel chains, with at least 2-3 years in a Director role or senior Assistant Director capacity.
• Proven knowledge of F&B best practices, operation standards, and food safety protocols.
• Previous management experience leading large and diverse teams.
• Exceptional interpersonal, communication, and problem-solving skills.

Skills:

RESTful, HACCP

Job type:

Full-time

• Support preparation for restaurant and Banquet operations, ensuring timely and consistent production.
• Follow recipes, portion control and presentation standards.
• Assist with Banquet preparation and large-volume production when required.
• Ensure proper storage, labeling and rotation of ingredients and prepared products.
• Maintain cleanliness and organization of the work area and equipment.
• Follow food safety, hygiene and HACCP standards at all times.
• Minimize food waste and use ingredients efficiently.
• Support senior chefs and work effectively as part of the kitchen team.
• Previous experience in a Cold Kitchen or similar culinary position is preferred.
• Experience in a premium hotel, restaurant, or banquet operation is an advantage.
• Basic knowledge of food preparation, hygiene and food safety.
• Good attention to detail and willingness to learn.
• Able to work in a fast-paced environment and as part of a team.
• Good communication and a positive attitude.
• Flexible to work varying shifts, including weekends and public holidays.
• Additional Information.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

3 years required

Skills:

Microsoft Office, Budgeting, Payroll, English

Job type:

Full-time

• To supervise and coordinate all restaurant food and beverage service operations, ensuring excellent guest service, effective communication with Kitchen and Bar teams, and maximizing sales through product knowledge and upselling techniques.
• PRIMARY RESPONSIBILITIES.
• Administration.
• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labour potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
• Maintains established par stock for operating supplies to ensure smooth operation.
• Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
• Establishes control procedures for reconciliation of Cashiering before and after service.
• Executes the general responsibility necessary to minimize costs in operating the restaurant and achieving sales goals.
• Technical.
• Oversees service standard in the restaurant. Ensures that the team conform to the required standards and meet or exceed guest's expectation.
• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.
• Participates in the planning of menus & beverage lists.
• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees.
• Implements and enforces safety regulations and house rules.
• Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
• Be familiar with changes and trends in the competition and the market place.
• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in restaurant and bar operations, with at least 1-2 years in a managerial role.
• Strong knowledge of food & beverage operations, service standards, wines, spirits, cocktails, and menu planning.
• Proven leadership and team management skills with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Good financial acumen, including budgeting, cost control, inventory management, and revenue optimization.
• Ability to analyze sales reports and operational performance metrics.
• Knowledge of health, safety, hygiene, and food safety regulations.
• Proficient in POS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends, public holidays, and evening shifts.
• Good command of English; additional languages are an advantage.
• Life & Health insurance.
• SSO.
• Duty Meals.
• Provident fund.
• Heartist Card.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
• Diploma in Information Technology.
• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Knowledge of Windows Operating System.

Skills:

Power point, Leadership Skill, HACCP, English

Job type:

Full-time

• A dynamic leader, highly organized and capable of providing leadership, guidance and direction in achieving the hotel's vision and mission.
• Hands-on Engineering leader with proven experience managing a complex (combo) hotel property, coordinating outsourced contractors, and driving seamless engineering and maintenance operationsใ while ensuring compliance, safety, and exceptional guest experiences.
• Pre-opening hotel experience is preferred in order to plan the opening of Mercure Ba ...
• Responsible for implementing Accor engineering and ensure compliance with health, safety, security, and environmental standards, including WHS, HACCP, fire and life safety regulations, emergency response.
• Lead all engineering and maintenance operations, ensuring the effective upkeep of hotel facilities, guest rooms, equipment, and assets through preventive maintenance programs and regulatory compliance.
• Procedures, Accor ALERT requirements, and sustainability initiatives.
• Collaborate with hotel departments to deliver exceptional guest experiences, promptly resolving maintenance issues, minimizing operational disruptions, and supporting the hotel's business and financial objectives.
• Bachelor's degree in Engineering or equivalent.
• Excellent reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• Assist with driveway management and ensure smooth vehicle flow.
• Help arriving and departing guests by opening and closing car/taxi doors.
• Maintain a clean and organized entrance area and baggage room.
• Ensure timely pick-up and delivery of guest baggage.
• Provide accurate information and assistance to guests as needed.
• Remember guest names, especially repeat and long-staying guests, and offer a personalized greeting.
• Use the Duty Log to record important matters and ensure all job tasks are logged appropriately.
• Prepare and deliver newspapers to guest rooms as assigned.
• Stay alert and report any suspicious individuals or items to Security or the Duty Manager.
• Must be able to drive a shuttle bus with manual transmission.
• High school diploma or equivalent.
• Able to drive a shuttle bus with manual transmission.
• Good command of both Thai and English communication skills.
• Friendly, service-minded, and proactive with a positive attitude.
• Physically fit and able to lift or carry guest luggage as needed.
• Flexible with working hours, including weekends and holidays.
• Previous experience in hospitality or front office is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

5 years required

Skills:

Financial Analysis, Purchasing, Accounting, CPA, English, Thai

Job type:

Full-time

• Direct and coordinate hotel financial planning and budget management functions.
• Monitor and analyze monthly operating results against budget.
• Direct and coordinate debt financing and debt service payments with external agencies.
• Prepare annual reports of actual revenues, transfers, and expenses.
• Analyze financial outlooks and prepare financial forecasts.
• Prepare financial analysis for contract negotiations and product investment decisions.
• Ensure compliance with local, state, and federal budgetary reporting requirements.
• Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures.
• Maintain an organizational structure and staffing to effectively accomplish the department's goals and objectives.
• Serve as primary legislative liaison relative to company financial issues.
• Direct financial audits and provide recommendations for procedural improvements.
• Conduct regular checks on procedures for purchasing, receiving, storing, issuing, food preparing and portioning.
• Bachelor's degree in accounting / finance.
• Additional certificate as a Certified Public Accountant (CPA) will be an advantage.
• Minimum 5 years of experience in a senior finance or accounting position or 2 years of experience in a similar capacity.
• High degree of professionalism with strong understanding of business acumen.
• Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems.
• Fully conversant in accounting principles and financial regulation standards.
• Fluent in English and Thai communication.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

5 years required

Skills:

Cloud Computing

Job type:

Full-time

• Maintain highly available and resilient cloud infrastructure, meeting agreed SLO targets.
• configure, and optimize monitoring solutions to detect anomalies early and maintain system health.
• Analyze and tune system performance, networking, and workloads to improve efficiency and reduce operational costs.
• Respond to infrastructure incidents, perform root cause analysis, and implement permanent preventative solutions. Perform change request.
• Partner with ACP Platform teams, contribute to product design, and provide operation feedback to ensure seamless service delivery and support operations.
• Lead and ensure backup, replication, and failover plans across AWS regions for business continuity are well maintain and tested.
• Document incidents, update runbooks, and improve processes based on lessons learned.
• Build self-healing systems and automated remediation workflows to reduce manual intervention.
• Forecast and optimize AWS resources to handle traffic spikes using Auto Scaling and Load Balancing.
• Follow security best practice and compliance with Accor security standards.
• Infrastructure-as-Code (.
• IaC.
• maintain IaC using tools Terraform, CloudFormation, or AWS CDK to deploy and manage AWS resources.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience in cloud operations, and.
• 2+ years in SRE role is mandatory.
• AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or similar certifications is preferred.
• Fluent in English communication.
• Strong knowledge of cloud platforms (AWS) and services.
• Proficient in cloud monitoring and observability tools.
• Excellent problem-solving and analytical.
• Excellent communication and teamwork skills.
• Familiar with CI/CD, Terraform and Git.
• Solid understanding of.
• container orchestration Kubernetes or EKS.
• Strong focus on optimizing system efficiency and cloud costs.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Experience:

3 years required

Skills:

English, Thai

Job type:

Full-time

• Lead, train, and support the housekeeping team to ensure high cleanliness standards are consistently met.
• Inspect public areas regularly and follow up on corrective actions.
• Monitor use and inventory of cleaning supplies and equipment.
• Coordinate with other departments to address cleanliness and maintenance issues promptly.
• Minimum 2-3 years of housekeeping or public area experience, with at least 1 year in a supervisory role.
• Strong leadership, communication, and team management skills.
• Good attention to detail and problem-solving ability.
• Flexibility to work shifts, weekends, and public holidays as required.
• Hotel experience preferred.
• Ability to speak, read, and write in Thai is required; basic English communication is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Digital Marketing, Google Analytics, Social media, Photography, Google Ads, English, Thai

Job type:

Full-time

• Coordinate marketing activities, promotional campaigns, and hotel events.
• Manage social media channels and support content planning and community engagement.
• Coordinate photography and videography to showcase the hotel's facilities, dining experiences, and guest moments.
• Assist in creating marketing collateral, press releases, EDMs, and promotional materials.
• Liaise with internal departments and external agencies to ensure timely execution of campaigns.
• Monitor marketing performance and prepare campaign reports.
• Ensure all communications align with Mövenpick and Accor brand standards.
• Bachelor's degree in Marketing, Communications, Digital Media, Business Administration, or related field.
• Fresh graduates are welcome to apply, prior internship or relevant experience in digital marketing is a plus.
• Strong written and verbal communication skills in both English and Thai, with the ability to read and write Thai fluently.
• Basic knowledge of social media platforms, digital advertising, and content creation.
• Familiar with tools such as Meta Business Suite, Google Analytics, Google Ads, Canva, or similar platforms (preferred).
• Creative mindset with strong attention to detail.
• Good analytical skills and ability to interpret digital performance data.
• Proactive, well-organized, and able to manage multiple tasks effectively.
• Team player with a positive attitude and willingness to support various Marketing Department tasks.
• Flexible with working hours as required by the nature of hotel operations, including weekends or public holidays when necessary.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

3 years required

Skills:

Social media

Job type:

Full-time

• Post daily updates, reply to comment & direct messages and encourage user-generated content.
• Support promotional offers, influencer partnerships and F&B (food and beverage) marketing campaigns.
• Monitor online feedback, track social mentions and assist with guest review responses.
• Analytics & report tracking key performance metrics and compile monthly reports on engagement, reach and audience growth.
• Bachelor's degree in Marketing, Communications, Public Relations or Digital Media.
• Experience 1 to 3 years of digital marketing or social media experience, ideally within hospitality, tourism or lifestyle brands.
• Proficiency in content creation tools (Canva, CapCut, Adobe Suite) and social scheduling/analytics platforms.
• Strong storytelling ability, sharp copywriting skills, trend awareness and fluency in local and English languages.
• Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Experience:

3 years required

Skills:

Inventory / Warehouse Management

Job type:

Full-time

• Oversees all reservations (rooms and outlets) across both Novotel Bangkok Future Park Rangsit and Navera Phuket - MGallery, ensuring accuracy in booking, inventory control, and guest information.
• Aligns with revenue strategy by monitoring booking trends, supporting forecast accuracy, managing allotments, and coordinating with Sales, Revenue, and F&B teams.
• Leads and standardizes operations by supervising reservation staff across both properties, maintaining consistent SOPs, and ensuring high service standards for guests a ...
• 3-5 years in Reservations/Front Office within an international hotel chain, with at least 2 years in a supervisory or managerial role.
• Proven track record in managing both room and outlet reservations, ideally in properties with high group, MICE, and F&B demand.
• Experience in revenue management collaboration and knowledge of Accor distribution/loyalty systems is highly desirable.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Patrol hotel premises and control access to restricted areas to prevent unauthorized entry or exit.
• Assist guests, employees, and management while ensuring safety and protection at all times.
• Respond promptly to emergencies, incidents, and crisis situations in coordination with relevant departments and authorities.
• Maintain accurate security records, inventories, and log books for operational reference.
• Follow hotel safety, fire, and emergency procedures while maintaining professional appearance and conduct.
• Secondary / High school education.
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous.
• Minimum 1 year of relevant experience in a similar capacity.
• Good reading, writing and oral proficiency in English language.
• No criminal record.

Skills:

Negotiation, English, Thai

Job type:

Full-time

• Develop strong relationships with corporate, social, and event clients.
• Proactively source new business opportunities and maximize revenue growth.
• Coordinate closely with operations teams to ensure seamless event execution.
• Represent the hotel with professionalism and excellent guest engagement.
• Proven experience in Catering & Events sales within a premium hotel environment.
• Strong sales, negotiation, and relationship-building skills.
• Must be able to read, write, and communicate in Thai and English.
• Highly motivated with strong business acumen and market knowledge.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

3 years required

Skills:

System Administration, Recruitment, English

Job type:

Full-time

• Manage the full recruitment and onboarding process, including sourcing, interviewing, hiring, employment contracts, and exit procedures.
• Oversee Visa and Work permit applications, renewals, P&C documentation, performance appraisal tracking, and ensure compliance with immigration, labor laws, and company policies.
• Develop and implement employee engagement initiatives, internal communications, training programs, and staff activities to strengthen workplace culture.
• Monitor market salary trends and recommend competitive compensation and benefits packages to attract, retain, and develop top talent.
• Provide expertise in the Eagle System to support efficient P&C operations and system administration.
• Bachelor's Degree in Human Resources Management / Hotel Management or a related field.
• Minimum 3 years of Human Resources Management experience.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.

Experience:

5 years required

Skills:

Quality Assurance, Leadership Skill, Assurance, Teamwork, English

Job type:

Full-time

• Oversee and direct all F&B outlets, including restaurants, bars, banquets, and room service, ensuring consistent service excellence and operational efficiency.
• Develop and implement F&B concepts, promotions, and menus in collaboration with the Executive Chef to enhance guest satisfaction and revenue.
• Ensure that all F&B operations comply with brand standards, hygiene, and safety regulations (HACCP).
• Monitor daily operations, guest feedback, and quality standards through inspections and service observations.
• Optimize resources and staffing levels to maintain productivity and profitability.
• Manage relationships with key guests, suppliers, and business partners to support operations.
• Ensure accurate POS setup, billing procedures, and control systems are in place for revenue accuracy.
• Financial & Business Management.
• Prepare, manage, and monitor the annual F&B budget, revenue forecasts, and cost control measures.
• Analyze financial reports, identify performance gaps, and implement corrective actions.
• Monitor and control expenses, food and beverage costs, and inventory levels to achieve targeted profitability.
• Collaborate with Sales & Marketing to plan promotions, special events, and packages to maximize business opportunities.
• Ensure compliance with all local regulations, licenses, and hotel financial policies.
• Guest Experience & Quality Assurance.
• Ensure consistent delivery of high-quality food, beverage, and service standards across all outlets.
• Handle guest feedback and complaints professionally, ensuring prompt resolution and service recovery.
• Develop strategies to improve guest satisfaction scores (Trust You / ALL Heartist Feedback).
• Maintain visibility in the outlets, engaging with guests to enhance their experience.
• Team Leadership & Development.
• Lead, train, and motivate the F&B team to achieve operational excellence and strong guest engagement.
• Conduct regular meetings and performance reviews with outlet managers and supervisors.
• Identify and develop internal talent through mentoring and succession planning.
• Promote teamwork, open communication, and a positive work environment across all outlets.
• Ensure that training plans and service standards are consistently implemented.
• Health, Safety & Sustainability.
• Ensure full compliance with fire, life safety, hygiene, and sanitation regulations.
• Promote sustainability initiatives within the F&B operations in line with Accor Planet 21 standards.
• Maintain equipment and facilities in collaboration with Engineering to ensure safety and operational readiness.
• Other.
• Maintain a professional appearance and behavior consistent with Accor standards.
• Attend meetings, briefings, and training sessions as required by the General Manager.
• Be fully aware of hotel emergency procedures and crisis management plans.
• Perform other reasonable duties as assigned by the General Manager.
• Main Complexity/Critical issues in the Job.
• Ensuring a balance between guest satisfaction, team performance, and financial profitability.
• Leading multiple outlets and large teams while maintaining brand consistency and service quality.
• Responding effectively to changing market conditions and guest preferences.
• Knowledge and Experience.
• Bachelor's Degree in Hotel or Business Management, or related field.
• Minimum 5-7 years of F&B management experience, with at least 2 years in a leadership role within hospitality.
• Proven experience in managing multi-outlet operations, banquet service, and cost control.
• Strong financial acumen and analytical skills.
• Good knowledge of HACCP, food safety, and local health regulations.
• Proficient in MS Office, POS systems, and hotel management software.
• Excellent command of English and Thai (written and spoken).
• Competencies.
• Strong leadership, interpersonal, and communication skills.
• Guest-focused, with a passion for service excellence.
• Business-minded, with the ability to drive performance and profitability.
• Strategic thinker with operational discipline.
• High integrity and professionalism.
• Well-presented and groomed at all times.

Skills:

Thai

Job type:

Full-time

• Take food and beverage orders accurately and efficiently.
• Serve meals and drinks with attention to proper etiquette and timing.
• Explain menu items, daily specials, and beverage options to guests.
• Ensure tables are properly set and maintained throughout service.
• Anticipate guest needs and respond promptly to requests.
• Collaborate with kitchen staff to ensure timely and accurate food delivery.
• Process payments and handle cash and credit transactions.
• Maintain a clean and organized dining area.
• Adhere to all food safety and hygiene standards.
• Assist in setting up and breaking down for special events or functions.
• Contribute to a positive team environment and support fellow staff members.
• In-depth knowledge of Thai cuisine, fine dining etiquette, and beverage service.
• Excellent customer service and communication skills in Thai and English.
• Ability to thrive in a fast-paced environment with meticulous attention to detail.
• Strong teamwork skills and supportive attitude towards colleagues.
• Physical stamina to stand and walk for extended periods.
• Previous experience in fine dining or upscale restaurants preferred.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Microsoft Office, Automation, Energetic, English

Job type:

Full-time

• Hotel creation.
• Deployment of hotels to indirect partners.
• Regional and hotel offer loading.
• Room types management.
• Corporate contract distribution.
• Use Service Now ticketing platform to manage loading requests.
• Serve as a subject matter expert for Accor legacy and.
• NGD (Next Generation Distribution).
• distribution tools and loading procedures, partnering with the automation team to drive process improvements and streamline operational activities.
• Maintain internal knowledge base using confluence application & identify areas for improvement or change in global procedures.
• Flexible and able to embrace and respond to change effectively.
• Effectively prioritize workload of daily tasks and project work.
• To share operational distribution challenges with service delivery and Accor apps teams and suggest innovative solutions to address them.
• To understand challenges of the operations teams, their business requirements and manage their expectations on loading topics.
• Multicultural awareness and be able to work with people from diverse backgrounds.
• Bachelor's degree or higher in any related field.
• User knowledge of Microsoft Office tools primarily outlook and excel.
• Knowledgeable about operational procedures, Hotel distribution systems, reservation / front office / sales procedures.
• Excellent communication with strong command of written and spoken English.
• A good communication of Portuguese is a significant advantage.
• Organized with strong attention to detail.
• Service oriented, self motivated and energetic.
• Multicultural awareness and able to work with people from diverse backgrounds.
• Flexible with the ability to embrace and respond to change effectively.
• Can do attitude - able to come up with out of the box solutions.
• High level of collaboration to work effectively within the team.
• Curious and aware about changes in the hospitality industry.
• This position is a 24-month fixed-term contract based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Experience:

2 years required

Skills:

Power point, Purchasing, English

Job type:

Full-time

• Coordinate and manage engineering work requests, preventive maintenance orders, and related documentation in line with SOPs.
• Support engineering management with daily planning, staff briefings, timesheets, and service disruption coordination.
• Assist in purchasing, inventory control, and issuance of engineering spare parts.
• Ensure compliance with Accor safety, security (ALEART), quality, and sustainability standards.
• Work closely with Security and Engineering teams to support crisis management and InteREACT requirements.
• Diploma education.
• Minimum 2 years of secretarial experience.
• Excellent reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.

Experience:

5 years required

Skills:

Enthusiastic

Job type:

Full-time

• Consistently offer professional, friendly and engaging service.
• Lead and manage the day-to-day operations of the Food & Beverage Division, ensuring all service standards are followed.
• Drive innovative promotions, menus and concepts, creating a destination of choice for both Hotel and external guests.
• Lead and support all Food & Beverage departments in the achievement of their financial and operational targets.
• Prepare annual budgets and administer in a fiscally responsible manner.
• Develop, implement and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
• Assist in the preparation of the annual strategic plan and achieve the goals and targets therein.
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits.
• Respond to customer trends, needs, issues, comments and concerns to ensure a quality experience and enhance future sales prospects.
• Oversee the selection, training and development of all F&B employees to ensure timely recruitment and career growth.
• Implement and manage all company programs to ensure compliance; follow department policies, procedures and service standards.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards and policies, while supervising regular audits.
• Other duties as assigned.
• Minimum 5 years' Food & Beverage managerial experience in a luxury hotel.
• Professional appearance and grooming standards.
• Extensive knowledge of fine dining and banqueting operations.
• Excellent communication skills.
• Extensive Food and Wine background.
• Ability to train and develop leaders.
• Excellent budgeting and forecasting ability.
• Knowledge of expense management.
• Excellent people skills.
• Ability to work with a diverse staff.
• Ability to coordinate special events.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Leadership Skill

Job type:

Full-time

• Focus on customer satisfaction by ensuring high-quality food & beverage service and handling customer feedback.
• Collaborate on promotional activities, support special events and help with marketing initiatives.
• Ensure all operations comply with health, safety and enforce company policies and standard operating procedures.
• Proven experience in restaurant or rooftop management, in a lifestyle or premium venue.
• Strong leadership and team-building skills, able to inspire and motivate diverse teams.
• Excellent guest relations and communication abilities.
• Solid understanding of service flow, mixology trends, and event operations.
• Financial acumen with ability to manage budgets, costs, and reports.
• Creative mindset, ability to contribute ideas for guest experience enhancement.
• Calm, confident, and solution-oriented under pressure.
• Flexible schedule, including evenings, weekends, and events.
• Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Experience:

5 years required

Skills:

Accounts Receivable, Financial Reporting, Financial Analysis, Accounts Payable, Accounting, Budgeting, Taxation, Payroll, English, Thai

Job type:

Full-time

• Prepare, review, and post Journal Vouchers (JVs), including accruals, prepayments, depreciation, payroll adjustments, and other month-end entries.
• Lead the month-end closing process and ensure all financial reports are completed accurately and on time.
• Prepare and review the hotel's Profit & Loss (P&L) statement, balance sheet, and supporting schedules.
• Perform balance sheet reconciliations and resolve outstanding accounting issues in a timely manner.
• Ensure compliance with Thai accounting standards, tax regulations, and internal control procedures.
• Coordinate with external auditors and support audit and statutory reporting requirements.
• Review the work of Accounts Payable, Accounts Receivable, Income Audit, and General Cashier to ensure accuracy and compliance.
• Support budgeting, forecasting, and financial analysis activities.
• Assist the Director of Finance with financial reporting, corporate submissions, and other finance-related projects as required.
• Bachelor's degree in Accounting or Finance.
• Minimum 5 years of accounting experience, with at least 2 years in a supervisory role within the premium hotel background.
• Strong knowledge of Thai accounting standards, taxation, and financial reporting.
• Experience with hotel accounting systems (e.g., SunSystems, Opera, FutureLog, or similar systems) is an advantage.
• Proficient in Microsoft Excel and accounting software.
• Strong analytical, organizational, and problem-solving skills.
• Good command of English and Thai, both written and spoken.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Work Well Under Pressure, Problem Solving, Leadership Skill, English, Thai

Job type:

Full-time

• Consistently offer professional, friendly and engaging service.
• Lead and manage all aspects of the Front desk and ensure all service standards are followed.
• Check and maintain the Duty Manager safe in accordance to the procedures set by the company.
• Advise the Front Desk Manager of any matters relating to Guests, their welfare and behavior as considered desirable for various reasons.
• Handle guest concerns and react quickly, logging and notifying proper areas.
• Attend to all Guest complaints immediately and initiate follow up. It is imperative that all Guest's complaints are dealt with promptly in order to attain Guest satisfaction and the protection of the Hotel's Interest.
• Balance operational, administrative and Colleague needs.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Follow department policies, procedures and service standards.
• Follow all safety policies.
• Perform any other related duties assigned to him / her by the Front Office.
• Previous leadership experience required.
• Previous Property Management System experience required.
• Computer literate in Microsoft Window applications required.
• University/College degree in a related discipline preferred.
• Must possess a professional presentation.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Excellent communication skills in both Thai and English (spoken and written).
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Energetic, Thai

Job type:

Full-time

• Ensure smooth buffet setup, replenishment, and cleanliness throughout service.
• Provide proactive guest assistance to create memorable dining experiences.
• Maintain high standards of hygiene, service quality, and brand presentation.
• Support team coordination to ensure seamless daily restaurant operations.
• Experience in F&B service, preferably in breakfast or all-day dining within a premium hotel environment.
• Strong guest service mindset with attention to detail and hospitality passion.
• Must be able to read, write, and communicate in Thai.
• Positive attitude, energetic, and team-oriented personality.
• Willingness to learn and grow within a premium hospitality setting.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Procurement, Recruitment, Thai

Job type:

Full-time

• Provide strategic leadership and direction for all hotel operations by driving operational excellence and key strategic initiatives, ensuring effective cross-functional collaboration, and full alignment with Novotel brand standards and Accor's business objectives and governance frameworks.
• Lead the resolution of complex guest concerns and service recovery initiatives, professional, and effective outcomes that enhance guest satisfaction, loyalty, and brand reputation.
• Oversee and planning of hotel facilities, including upgrading, renovation, procurement, maintenance, hotel expenses and asset management to ensure safe, secure, and future-ready operations.
• Build and sustain a performance-driven culture by providing strategic leadership in workforce planning, recruitment, talent development, and organizational capability, ensuring a highly engaged workforce that consistently delivers exceptional results for guests, employees, owners, and Accor.
• Minimum 5-10 years of progressive management experience in the hospitality industry, with at least 2 years of experience as an Executive Assistant Manager, Director, or other senior leadership roles with strong experience in the Rooms department.
• We encourage applicants with a passion for customer service and a strong record of operational experience to apply.
• Excellent leadership and people management skills with the ability to inspire and develop high-performing teams.
• Must be fluent in Thai, including spoken, reading, and written communication skills.

Experience:

3 years required

Skills:

Project Management, Microsoft Office, Recruitment, Negotiation, Budgeting, English

Job type:

Full-time

• Lead and oversee all Food & Beverage operations to maximize revenue, profitability, guest satisfaction, and team engagement while maintaining exceptional service standards and operational excellence.
• Develop and execute the Food & Beverage strategy, budget, forecasts, and promotional plans to achieve financial and operational goals.
• Oversee the daily operations of all F&B outlets, including Restaurants, Bars, Banquets, Room Service, Stewarding, and Kitchen.
• Drive revenue growth through innovative dining concepts, events, menu development, and effective cost control.
• Ensure outstanding guest experiences by maintaining high-quality food, beverage, and service standards.
• Lead, coach, develop, and inspire the F&B leadership team, including recruitment, performance management, and talent development.
• Collaborate with the Executive Chef and department leaders on menu planning, pricing strategies, and operational improvements.
• Monitor business performance, prepare management reports, and recommend strategies to enhance profitability and guest satisfaction.
• Ensure compliance with hotel policies, health & safety regulations, and company standards while fostering an inclusive and positive workplace culture.
• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 8-10 years of progressive Food & Beverage management experience, with at least 3 years in a senior leadership role within an upscale or luxury hotel.
• Strong leadership, people management, and coaching skills with the ability to build high-performing teams.
• Proven experience in managing multiple F&B outlets, including restaurants, bars, banquets, room service, and stewarding.
• Strong financial acumen with experience in budgeting, forecasting, cost control, revenue management, and profitability analysis.
• Excellent knowledge of food, beverage, wine, and current hospitality trends.
• Outstanding communication, interpersonal, negotiation, and problem-solving skills.
• Guest-focused with a passion for delivering exceptional service and luxury hospitality experiences.
• Strong organizational and project management skills with the ability to prioritize and manage multiple initiatives.
• Proficient in Microsoft Office and hotel POS/PMS systems.
• Excellent command of written and spoken English; additional language skills are an advantage.
• Flexible to work evenings, weekends, and public holidays as required by business operations.
• Life & Health insurance.
• Duty Meals.
• Provident fund.
• Heartist Card.

Experience:

5 years required

Skills:

Problem Solving, Accounting, SUN, English, Thai

Job type:

Full-time

• Support the Director of Finance in managing and supervising daily accounting operations.
• Manage the hotel's financial accounting, monitoring, and reporting systems.
• Prepare regular financial summaries and detailed reports for management.
• Formulate strategic and long-term business plans.
• Conduct reviews and evaluations for cost-reduction opportunities.
• Liaise with auditors to ensure annual monitoring is carried out.
• Develop financial management mechanisms to minimize financial risk.
• Supervise the preparation of all statutory and compliance filing.
• Coordinate with other departments to support overall financial objectives.
• Analyze and control expenditure and suggest improvements.
• Support the Director of Finance in managing and supervising daily accounting operations.
• Participate as a member of management in the preparation of the Strategic Business and Operating Plans, and advise on the Financial, Administrative and legal implications of all matters being implemented and reviewed.
• Establish or recommend to management major economic objectives, strategies aimed at cost minimization and maximization of revenue opportunities and evaluate the impact of business decisions where necessary.
• Min. Bachelor's Degree in Finance or related field.
• Minimum 5 years of progressive experience in hotel or hospitality finance with at least 2 years in a senior leadership role.
• Fluent in Thai & English both written and spoken, familiarity with hotel systems (e.g., SUN), and excellent interpersonal skills.
• Proven ability to work independently while also thriving in collaborative team environments.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Excellent communication and interpersonal skills.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

5 years required

Skills:

Analytical Thinking, Risk Management, Architecture, Automation, Teamwork

Job type:

Full-time

• Continuously improve WAF and Reverse Proxy coverage, strengthen the protection of web-facing applications and reduce their exposure to cyber threats ensuring alignment with Accor's cybersecurity strategy.
• Enhance threat detection and bot management capabilities by refining detection rules and tuning behavioral policies to reduce false positives and improve response accuracy.
• Define and improve certificate lifecycle management processes and implement robust m ...
• Drive the PKI modernization project from architecture definition to implementation across Cloud and on-prem environments, embedding automated certificate lifecycle processes to address the reduction of public certificate lifespans and prevent manual intervention risks.
• Collaborate with application teams to assess exposure risks, enforce WAF security policies, and ensure adequate protection of internet-facing assets.
• Provide expert support in critical incidents, root-cause analysis, and complex troubleshooting.
• Produce and maintain expert-level documentation, including hardened WAF and Reverse Proxy configuration baselines, certificate management procedures, and advanced troubleshooting playbooks.
• Ensure consistent enforcement of web perimeter security standards across all environments, including Cloud-native services and legacy infrastructures.
• Maintain expert awareness of emerging trends in WAF, certificate management, and edge security technologies, and anticipate their relevance and adoption within Accor's infrastructure landscape.
• Regularly propose innovative enhancements to reinforce infrastructure resilience, adapt to evolving business requirements, and stay ahead of emerging cyber threats.
• Bachelor's degree or higher in Computer Engineering or technology field.
• At least 5 years of experience as a security engineer or network, with a strong focus on web perimeter security and certificate management.
• Security industry certifications and/or security vendors specific trainings are a plus.
• WAF and reverse Proxy (Imperva, F5.).
• Certificate management (ADCS, Venafi.).
• Network and Firewalling (Palo Alto, Checkpoint, Tufin.).
• Cloud Security (AWS).
• Secure architecture design.
• Compliance and standards.
• Automation and scripting.
• Analytical Thinking: Ability to analyze complex issues and quickly devise effective solutions fitting the business context. Attention to details.
• Communication: Excellent communication skills to convey technical information to both technical and non-technical stakeholders.
• Proactive Approach: A problem-solving mindset with a proactive approach to identify and address security challenges.
• Collaboration: Strong teamwork and collaboration skills to work effectively across departments.
• Continuous Learning: Eagerness to stay updated with the latest security trends and technologies.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Experience:

3 years required

Skills:

System Administration, Recruitment, Power point, English

Job type:

Full-time

• Lead end-to-end People & Culture operations, including employee records, P&C administration, employee relations, and P&C compliance.
• Manage the full recruitment and onboarding process, including sourcing, interviewing, hiring, employment contracts, and exit procedures.
• Oversee Visa and Work permit applications, renewals, P&C documentation, performance appraisal tracking, and ensure compliance with immigration, labor laws, and company policies.
• Develop and implement employee engagement initiatives, internal communications, training programs, and staff activities to strengthen workplace culture.
• Monitor market salary trends and recommend competitive compensation and benefits packages to attract, retain, and develop top talent.
• Provide expertise in the Eagle System to support efficient P&C operations and system administration.
• Bachelor's Degree in Human Resources Management / Hotel Management or a related field.
• Minimum 3 years of Human Resources Management experience.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.

Experience:

2 years required

Skills:

Energetic, Mandarin, English

Job type:

Full-time

• Ensure that members consistently receive all benefits, and repeat guests and other VIP's receive special recognition and service.
• Liaise closely with other relevant departments to ensure that guests requests and needs are met.
• Update and maintain repeat guest history system.
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue.
• Handle guests' complaints and comments tactfully and efficiently.
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed.
• Tertiary education in Hospitality Management or related disciplines.
• Able to work independently and handle shift duties.
• Good command of spoken English and Mandarin.
• Minimum 2 years of relevant experience.
• Able to multi-task and work under pressure in the busy operations.
• The ability to work well in a team environment.
• Driven, dynamic and energetic.

Skills:

Quality Assurance, Leadership Skill, Assurance, Budgeting, HACCP

Job type:

Full-time

• Strategy & Revenue Growth: Develop and execute F&B strategies, concepts, promotions and events to drive revenue and profitability, in collaboration with the Executive Chef to ensure quality and dining experiences meet guest expectations and market trends.
• Financial & Operational Control: Manage budgets, forecasts, productivity, inventory and operating costs, optimizing resources and operational efficiency while maintaining quality and service standards.
• Guest Experience, Compliance & Sustainability: Champion service excellence and quality assurance, manage guest feedback and service recovery, ensure compliance with food safety, HACCP, health and safety requirements, and support Accor and Novotel sustainability initiatives.
• Proven senior F&B leadership experience in an international hotel, preferably with multiple outlets and significant MICE/banquet operations.
• Strong operational and commercial expertise across restaurants, bars, banquets and events, including budgeting, forecasting, cost control and revenue optimization.
• Passionate people leader with the ability to develop, engage and inspire high-performing teams, fostering a culture of empowerment, learning and career growth.
• Guest-focused and innovative, with the ability to create commercially successful F&B experiences aligned with Novotel and Accor brand standards.
• Strong knowledge of food safety, HACCP and responsible F&B practices, with a commitment to Novotel's sustainability direction, including plant-forward menus, healthier choices and responsible sourcing.

Experience:

2 years required

Skills:

Event Planning

Job type:

Full-time

• Responsible for selling off-site events and locations.
• Handle all meetings and catering enquiries according to standard procedures.
• Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, finance and external suppliers.
• Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services.
• Conduct site inspections, client entertainment and familiarization.
• At least 1-2 years of administrative or coordination experience, preferably within a hotel, banquet, or events environment.
• Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with hotel systems (e.g. Opera, banquet/event management software) is a plus.
• Strong organisational skills with high attention to detail and accuracy in documentation.
• Good communication and interpersonal skills, able to liaise confidently across departments.
• A team player who remains calm and efficient under time pressure.
• Able to work flexible hours, including weekends, evenings, and public holidays, depending on event schedules.
• Additional Information.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.

Experience:

5 years required

Skills:

Python, Linux, Cloud Computing, Amazon AWS

Job type:

Full-time

• Data Ingestion: Deploy and configure OpenTelemetry Collectors for metrics and traces collection, as well as Splunk forwarders for log ingestion.
• User Support and Training: Provide user support and conduct training sessions to promote good observability practices and maximize the value derived from Splunk solutions.
• Compliance and Security: Ensure that our observability systems and practices comply with PCI DSS regulations.
• Development and Integration: Design and develop Python applications, add-ons, or custom integrations to extend Splunk Observability capabilities.
• Expertise and Tech Watch: Act as a Subject Matter Expert (SME) on observability topics, proposing complementary solutions (e.g., ELK, Grafana) when appropriate.
• Cross-Functional Team Collaboration: Work closely with various internal teams to integrate data sources, build relevant dashboards, configure effective detectors, and set up alerts.
• Bachelor's or Master's degree in Computer Science, Software Engineering or related field.
• At least 5-7 years of experience in observability or monitoring engineering.
• Splunk O11y Cloud Certified Metrics User certification is a plus.
• Splunk Cloud Certified Architect certification is a plus.
• Proven experience with Splunk Observability Cloud (including Infra Monitoring, APM, Log Observer) and Splunk Cloud Log.
• Proficiency in OpenTelemetry Collector deployment & configuration.
• Familiarity with alternative observability tools such as ELK Stack, Grafana, and Prometheus.
• Experience with AWS cloud services, particularly in logging and storage.
• Strong knowledge of Linux operating systems in both on-premise and cloud environments.
• Splunk Enterprise Cloud, AWS Cloud, Linux, Gitlab, Jira/Confluence, ServiceNow.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.