Job type:

Full-time

• Working within established guidelines.
• Manage and develop the telemarketing unit to meet premium, productivity.
• Strategic objectives for the unit, through cold calls, lead generation and campaign sales.
• Contributes to team effort by accomplishing related results as needed.
• Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action.
• Bachelor s Degree or higher in any fields.
• Excellent and effective in verbal and written communications in native language.
• High level of interpersonal skills at multiple levels.
• Has experience in managing telemarketing team ( Outbound TM or Service to Sales team in Insurance or Banking Business).
• Previous successful experience in Direct Client selling, where the product is intangible is preferred.
• Experience in working in a computerized environment.

Skills:

Compliance, Mechanical Engineering

Job type:

Full-time

• Schedule and perform re-inspections of vehicles that have undergone repairs following an insurance claim.
• Verify that repairs have been completed according to the approved estimate and company guidelines.
• Assess the quality and completeness of repairs, identifying any discrepancies or additional damages.
• Document findings, take photographs, and update claim files in the claims management system.
• Communicate with repair shops, customers, and claims adjusters to resolve any issues found during re-inspection.
• Provide technical advice and recommendations for further action if repairs are unsatisfactory or incomplete.
• Maintain accurate records of re-inspection activities and prepare reports as required.
• Ensure compliance with company policies, insurance regulations, and service standards.
• Escalate unresolved or complex cases to supervisors or relevant departments.
• Participate in training and continuous improvement initiatives as needed.
• Diploma or degree in automotive engineering, mechanical engineering, or related field.
• Experience in motor vehicle inspection, repair estimation, or insurance claims preferred.
• Strong attention to detail and analytical skills.
• Good communication and interpersonal abilities.
• Proficiency in claims management systems and MS Office applications.
• Valid driver s license.

Skills:

Microsoft Office

Job type:

Full-time

• ตรวจสอบเคลมที่เข้าข่ายการป้องกันเคลมฉ้อฉล หากพบประเด็นจะต้องส่งต่อให้กับ S.I.U.
• สุ่มตรวจสอบเคลมในส่วนงานรถยนต์ตามเงื่อนไข และแผนงานที่กำหนดไว้.
• จัดทำรายงานประจำเดือน.
• มีความพร้อมที่จะช่วยเหลืองานงานอื่น ๆ นอกเหนือความรับผิดชอบได้ในกรณีเร่งด่วน หรือ จำเป็น.
• สื่อสารข้อมูลต่างๆ ให้กับผู้เกี่ยวข้องรับทราบตามลำดับความสำคัญในแต่ละเรื่อง.
• ดึงรายงาน KPI ในส่วนของตนเอง เพื่อวิเคราะห์ และหาหนทางที่จะทำให้ได้ตามเป้าหมาย.
• จบการศึกษาปริญญาตรี.
• มีประสบการณ์ และความรู้ด้านประกันภัยไม่ต่ำกว่า 3 ปี.
• มีทักษะในการสื่อสาร และมีความคิดสร้างสรรค์.
• มีความอดทน และสามารถแก้ไขปัญหาเฉพาะหน้าได้.
• สามารถใช้ Microsoft Office ได้ดี.
• มีความผิดชอบในหน้าที่ได้รับมอบหมาย.
• มีความพร้อม และตั้งใจที่จะเรียนรู้ และพัฒนา.

Skills:

Finance, Accounting, English

Job type:

Full-time

• Oversee end-to-end AP processes including invoice processing, approvals, and vendor payments.
• Ensure timely and accurate payments while optimizing working capital.
• Implement and maintain strong internal controls and compliance procedures.
• Manage vendor relationships and resolve payment issues.
• Drive process improvements and automation in AP systems.
• Manage daily cash flow, liquidity planning, and cash positioning.
• Oversee bank relationships, facilities, and financing arrangements.
• Monitor and forecast short-term and long-term cash requirements.
• Optimize cash utilization across business units and geographies.
• Manage short-term and long-term investment portfolios with the support from asset management company.
• Evaluate investment opportunities, risks, and returns with the support from asset management company.
• Ensure compliance with internal policies and regulatory requirements.
• Monitor market trends and provide recommendations to senior management.
• Risk & Compliance.
• Ensure compliance with financial regulations, tax requirements, and internal policies.
• Identify and mitigate financial risks, including liquidity, credit, and market risks.
• Maintain strong internal controls and audit readiness.
• Leadership & Stakeholder Management.
• Lead, mentor, and develop AP, treasury, and investment teams.
• Collaborate with senior leadership on financial strategy and planning.
• Provide regular reporting on cash flow, payments, and investment performance.
• Work closely with regional team, banks, and external parties.
• Bachelor s degree in Finance, Accounting, Economics, or related field.
• 10+ years of experience in finance, with strong exposure to AP, treasury, and/or investments Minimum 8-10 years of progressive experience in finance operation preferably within the insurance sector or other regulated financial industries.
• Proven leadership, analytical, and stakeholder management skills.
• Strong knowledge of process automation, cash management, and financial control.
• Excellent communication skills in both Thai and English.
• System knowledge (Core System and GL).
• Interpersonal skills.

Skills:

Quality Assurance, Assurance, Problem Solving

Job type:

Full-time

• Overall responsible for overall campaign operations assigned such as TARP Billed, Response Rate, AARP, Lead Usage, Capacity Planning and productivity management.
• To support and enable team member (Approx 5-6 Supervisors) in sales delivery and daily operation to achieve target productivity rate, quality assurance.
• To provide on-the-job technical and soft skill support so as to ensure team members are competent and effective in operations.
• To ensure all team members understand and comply with the company s policies and customer s expectations (QC, Script).
• To ensure that team members are familiar with product knowledge and program specifications.
• To develop Supervisor s management & leadership skills.
• Reporting & Monitoring.
• To ensure weekly and monthly tracking reports and other sales and revenue figures are updated and accurate.
• To closely monitor productivity rate and to proactively respond with action items to improve results.
• To review goal for each team based on daily, weekly and monthly management reports and intiate plans to improve results.
• To monitor lead management and rostering of staff in an effective and fair manner including attendance / maintain low staff turnover rate.
• To monitor attendance and maintain low staff turnover rate.
• To manage TM cost through billable hour method.
• To prepare Monthly Report (Sales Performance, Call Leads, Telemarketing Activities, Monthly summary report for campaign activities).
• Proactive feedback / enquiries from team member.
• To proactively seek feedback to facilitate improvements in sales, service, operations efficiency and customer satisfaction.
• To handle and resolve enquiries escalated from team members as necessary.
• Any other duties as assigned.
• Bachelor s degree in any field related.
• Experience in managing sales team for 2-4 years.
• Knowledge required: MS-Off i ce and call center management tools.
• Competencies required: excellent sales and problem solving skills and good leadership & people management skills.

Experience:

12 years required

Skills:

Accounting, CPA, Contracts, English

Job type:

Full-time

• Oversee financial reporting & accounting function including preparation of monthly, quarterly, and annual financial statements in accordance with TFRS / USGAAP and insurance regulatory requirements (e.g. OIC).
• Ensure timely and accurate submission of reports to regulators.
• Manage audit processes (internal and external) and coordinate with auditors.
• Maintain strong internal controls and ensure compliance with corporate governance policies.
• Taxation.
• Oversee taxation function including preparation and submission of all corporate tax matters including CIT, VAT, withholding tax and specific insurance-related raxes.
• Ensure accurate and timely tax filings and payments in compliance with Thai Revenue Department requirements.
• Handle tax audits and inquiries.
• Account Payable, Treasury, and Investment.
• Oversee AP / Treasury / Investment functions including.
• Payment process, payment authorization and control.
• Cash flow, liquidity and banking relationships.
• Investment, related accounting and reporting.
• Additional Duties.
• Lead and develop teams.
• Drive process improvements, automation, and system setup/enhancement.
• Partnering with internal and external stakeholders.
• Bachelor's degree in Accounting; CPA qualification and big audit firms background strongly preferred.
• 8-12+ years of progressive experience in accounting, financial reporting, and audit preferably within the insurance sector or other regulated financial industries.
• Strong understanding of TFRS/IFRS/USGAAP, especially IFRS 17 for insurance contracts.
• Proven leadership, analytical, and stakeholder management skills.
• Excellent communication skills in both Thai and English.
• Experience implementing financial controls, reporting improvements, and process automation.
• System knowledge (Core System and GL).
• Interpersonal skills.

Skills:

Microsoft Office, English

Job type:

Full-time

• Provide initial advice to customers regarding immediate accident situations.
• Receive accident notifications via telephone and coordinate inspections by dispatching accident surveyors for customers.
• Coordinate with accident survey staff to dispatch them for accident inspection.
• Male or female, age 20 years and above.
• Education: High school diploma (Mathayom 6), vocational certificate (ปวช), or bachelor s degree.
• No experience required, but experience will be considered as an advantage.
• Ability to communicate in English will be considered as an advantage.
• Able to use computers and Microsoft Office programs at a good level.

Experience:

5 years required

Skills:

Product Owner, Research, Industry trends

Job type:

Full-time

• Conduct user research with policyholders, agents, and stakeholders to understand their needs, pain points, and behaviors.
• Develop personas, empathy maps, and customer journey maps specific to life insurance products and services.
• Ideate, prototype, and iterate on digital and service solutions (e.g., policy onboarding, claims, agent tools) based on user feedback.
• Collaborate with product, engineering, marketing, and compliance teams to ensure designs are feasible, compliant, and aligned with business goals.
• Advocate for accessibility and inclusivity in all customer-facing touchpoints.
• Present and communicate design concepts and rationale to business and technical stakeholders.
• Stay updated on industry trends, regulatory requirements, and best practices in insurance and digital design.
• Bachelor s degree in Design, Human-Computer Interaction, Psychology, or related field (or equivalent experience).
• 5+ years of experience in UX/UI, service design, or human-centered design roles, preferably in insurance or financial services.
• Strong portfolio demonstrating human-centric design projects, ideally in life insurance or related sectors.
• Proficiency in design and prototyping tools.
• Experience conducting user research and usability testing in regulated environments.
• Solid understanding of accessibility standards and inclusive design principles.
• Excellent communication, collaboration, and storytelling skills.
• Empathy, curiosity, and a passion for improving life insurance experiences.
• Knowledge of digital sales tools, agent platforms, and customer self-service solutions (Preferred).

Experience:

5 years required

Skills:

Business Development, Product Development, Project Management, English

Job type:

Full-time

• Manage Travel insurance portfolio to continue sustainable growth.
• Strategically grow Travel portfolio through various distribution channels including Direct to Consumer (DTC), OTA, Group business, and Agency to stay on top of the market.
• Work clsoely with Business Development team to win more business partners a.
• Manage Travel business partners effectively to foster partner s relationship.
• Deliver operational and service commitment for best customer experience.
• Oversee cost optimization to ensure profitability and sustainability from DTC channel and develop strong proposition to win over this channel.
• Stay on top of Travel product development to remain competitive.
• Ensure operational efficiency for best customer experience.
• Explore cross sell and upsell opportunities from and to Travel business across other Chubb s product lines.
• People Management.
• Build and develop high-performing teams and functional leaders.
• Establish and maintain strong relationships with regional, country, and functional leadership.
• Provide tools, infrastructure, and actionable management information to support business governance and decision-making.
• Skills.
• Strategic leadership and vision-setting.
• Strong stakeholder management and relationship-building skills with experienced management of complex organization and multi-key stakeholders both internally (local and international), and externally.
• Proficiency in project management and business transformation.
• Strong analytical and quantitative abilities with P&L management background.
• Excellent communication, negotiation, and influencing skills.
• Deep understanding of market segmentation, portfolio management, and distribution.
• Proven ability to build and lead high-performance teams.
• Experience.
• Minimum 5 years of insurance leadership experience, including full P&L responsibility.
• Deep expertise in Travel insurance and Travel industry including Travel operator/ aggregator.
• Background in Digital landscape with SEO/SEM/UX/UI to be a plus.
• Bachelor s or Master s degree in Business, Finance, Insurance, or a related field.
• Advanced certifications in insurance or risk management are an advantage.
• Proven track record of strategic leadership and delivering business results.
• Strong communication skills and fluent in English.

Experience:

5 years required

Skills:

Research, CSS, Javascript

Job type:

Full-time

• You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design.
• You are responsible for delivering the vision of user experience design and strategy.
• You are driven to create intuitive solutions, bettering the design and usability of Chubb s digital solutions and guiding user-centered methodologies from strategy, research, design, and user testing.
• You are excited at the prospect at working with multi-disciplinary teams in an iterative manner to deliver Chubb s superior service execution digitally.
• You are committed to continuous improvement for both your teams, yourself, and Chubb s culture.
• Execute the UX process and implementation of projects associated with different business units.
• Carry out user-centric design practices. Conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full user experience.
• Work with multidisciplinary teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye towards human value feasibility and economy.
• Conduct user testing and qualitative sessions to improve engagement, usability, and affinity.
• Apply, promote, and iterate design guidelines, best practices, and standards (i.e., Chubb Design System).
• Follow the existing responsive logic and produce adaptive design screens as well as provide UI implementation support across different platforms and sites.
• Illustrate design ideas using collaboration design tool such as Figma.
• Connect design strategy to business results.
• What you bring to the table (Qualifications).
• Foundational skills.
• Willing and able to break the mold, challenging the status quo for the good of the customer and user experience design.
• Able to effectively interact with key roles within a multidisciplinary team.
• Strong communication and time management skills, with a sense of ownership and urgency.
• Ability to facilitate design feedback/review sessions with designers, business leads, developers, and other roles and to explain design approaches or technical details.
• Experience with an iterative design process, and a recognition that the first design is rarely the final design (i.e., MVP mindset).
• Experience with design thinking and human centered design frameworks.
• Ability and willingness to learn Agile ways of working.
• Skills and Education.
• 5+ years of hands-on UX experience preferred.
• Experience with Fintech products and AI (Artificial Intelligence) use in design is an advantage.
• Prior experience as a product designer or UX/UI designer.
• Experience in the full spectrum of UX and UI design activities, which includes UX research, wireframing, high-fidelity UI design, user testing.
• Proficient in collaborative design tools such as Figma, Mural, etc.
• A good understanding of the design implementation as opposed to just delivering a proof of concept (POC) design.
• Experience with responsive design and UI handoff.
• Experience with web technologies (e.g., HTML, CSS, JavaScript) is a plus.
• Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.

Skills:

Scrum

Job type:

Full-time

• Capture detailed requirements from business users and stakeholders.
• Document these requirements into User stories and/or Business Specifications for review & approval by business customers.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Provide on-site support and management of User Acceptance Testing.
• Support Testing processes (both IT & business testing).
• Work with users to establish best practice principles.
• Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.
• Experience working within clearly structured frameworks and approach to analysis.
• Exposure or knowledge of User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents.
• Passion for analysis and awareness for best-in-class practices.
• Problem solver with a curious mindset.
• Exposure of knowledge in business analysis tools and techniques (Including Agile, Scrum, Kanban).
• Strong relationship builder and engaging facilitator skill set.
• Confident stakeholder management skills.
• Process and requirements engineer, resolver of ambiguity and conflicts.
• Clear and concise communicator, understands and adapts to the audience.
• Influential knowledgeable and decisive.
• Experience with Web technologies.

Experience:

3 years required

Skills:

Product Development, Product Design, Legal, English

Job type:

Full-time

• Develop and enhance product portfolio management to ensure that Chubb Thailand continues leading position in product leader and align with company s target and goals.
• Collaborate with business teams to understand customer journey and target segment to create new product packages or revamp existing product packages.
• Analyze market trends, customer needs, competitor products to identify opportunities for new products package or revamp on-shelf product package.
• Work with business team to get product concept and translate those into the right design of policy wording and product plan that meet the customer needs.
• Prepare policy wording to obtain recommendations and approvals with relevant team and product committee governance.
• Own end-to-end product development process until product submission to OIC including product concept, selling points, product competition product design, claim trigger, recommended distribution channels, underwriting guideline and policy wording, indicative premium.
• Coordinate with legal and compliance teams to ensure all products meet regulatory requirements.
• Manage the product development process to ensure that the product is successfully launched, and any product related issues are resolved within appropriate timeframe including monitor the new product or new package that is matched with customer segment.
• Contribute to improving customer centricity and keeping up with market trends by updating product design.
• Prepare and support other teams on product proposal, sale script, and policy documents.
• Present product concepts and details to business partners and related team.
• Any other duties as assigned.
• Bachelor s degree in Actuarial Sciences, Statistics, Marketing or a related field.
• 3-7 years of experience in product development or product marketing within non life insurance industry.
• Strong understanding of non life insurance products, insurance regulations, and market trends.
• Proficient in data analysis and market research.
• Comfortable and effective in verbal and written communication in native language and in English.
• Project management and creative problem-solving skills.
• Effective communication and presentation skills.
• Service Mind to working with partner and other department.

Experience:

5 years required

Skills:

Automation, SQL, Statistical Analysis

Job type:

Full-time

• Generate business insights using distributed data sets to build reports, dashboards and visualizations using appropriate technologies.
• Manage data related contexts ranging across medium to large sized data sets, structured/unstructured or streaming data, extraction, transformation, curation, modelling for developing reports and dashboards to solve business problems and provide insights.
• Partner with data architects, data engineers and data analysts to design and build s ...
• Work closely with data analysts, SMEs and stakeholders to understand the data, analysis needs, and outcomes; translate this understanding into effective BI, reporting and data visualizations solutions.
• Design and build robust data visualisation solutions, with focus on automation, performance, resilience, scalability and security.
• Ensure the accuracy, consistency, and reliability of data visualizations by validating the data sources, implementing DQ controls and analysing outcomes.
• Document data sources in enterprise data catalogue with metadata, lineage and classification information. Develop and maintain a library of dashboards, reports and related data visualisation assets.
• Develop models and prototypes to provide observations, identify trends and patterns with leadership to assess potential solutions to business requirements.
• Provide training and ongoing support to business users in the use and interpretation of data visualizations.
• Actively participate and contribute to the Data & Analytics Community to create and enhance data visualisation standards and best practices.
• Bachelor s degree (or equivalent) in Computer Science, Data Science, Information Systems, or a related field.
• 5+ years of related practical experience in creating and implementing effective data visualizations, dashboards, and reports, ideally within the insurance industry.
• Proficiency in SQL and data visualization tools like Qliksense, PowerBI, D3.js, etc. Some experience in statistical analysis tools and languages like R or Python is desirable.
• Understanding of data analysis methodologies, techniques and an ability to work with complex, large data sets.
• Hands-on experience with database systems - Cloud technologies (e.g. Azure, AWS), and other database systems - traditional RDBMS (e.g. MS Synapse, SQL Server, Snowflake), and NoSQL databases (e.g. Cosmos, MongoDB, DynamoDB).
• Practical knowledge across data extraction and transformation tools and platforms (e.g. Informatica, DataBricks).
• Proven success in a collaborative, team-oriented environment, preferably in Scaled Agile model.
• Strong Communication Skills, with ability to communicate complex information and data effectively to both technical and non-technical audiences. Familiar with storytelling techniques, using data.

Job type:

Full-time

• Support actuarial reporting and analysis activities.
• Maintain and improve actuarial data repositories and related tools.
• Help ensure data quality, consistency, and timely delivery of reports.
• Work with stakeholders to support business planning and decision-making.
• Develop analytical models and insights to support forecasting and portfolio analysis.
• Contribute to implementation and enhancement of actuarial processes and calculations.
• Assist with improving reporting efficiency and data integrity.
• Experience in actuarial, data, or analytics-related work.
• Strong analytical and problem-solving skills.
• Experience working with data and reporting processes.
• Ability to work with business and technical stakeholders.
• Good communication and collaboration skills.
• Experience with actuarial reserving, pricing, forecasting, or IFRS 17 is an advantage.

Skills:

Excel, English

Job type:

Full-time

• Analyze operational processes and recommend improvements to enhance efficiency and effectiveness.
• Collect, interpret, and report data related to operational performance.
• Develop and implement standard operating procedures (SOPs).
• Collaborate with cross-functional teams to resolve operational issues.
• Support the implementation of new systems and technologies.
• Prepare regular reports for management on operational metrics and KPIs.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis tools (e.g., Excel, PowerBI).
• Proficiency in English communication is advantageous.
• Ability to work independently and as part of a team.