Experience:

5 years required

Skills:

Procurement, Market Research, Research

Job type:

Full-time

• Develop and implement procurement strategies for IT products and services, ensuring alignment with Procurement Policy and budget.
• Collaborate with IT department to understand their needs and ensure that procurement activities meet those requirements effectively.
• Conduct market research to identify potential vendors and evaluate their offerings, pricing, and service levels.
• Negotiate contracts and agreements with suppliers to secure favorable terms and pricing, ensuring compliance with legal and regulatory standards.
• Manage the entire procurement process from requisition to purchase order creation and delivery, ensuring timely and accurate fulfillment of IT needs.
• Monitor supplier performance and conduct regular evaluations to ensure adherence to contract terms and service level agreements (SLAs).
• Maintain relationships with key vendors, resolving any issues related to performance, quality, or delivery.
• Analyze spending patterns and identify opportunities for cost savings and process improvements.
• Prepare and present reports on procurement activities, market trends, and vendor performance evaluation to management.
• Liaise with Finance & Accounting team to estimate IT cost accruals.
• Stay updated on industry trends, emerging technologies, and best practices in IT procurement.
• Bachelor s degree in Business Administration, Information Technology, Supply Chain Management, or a related field. Master s degree is preferred.
• 5+ years of experience in procurement, with at least 3 years specifically in IT procurement or technology sourcing.
• Strong understanding of IT products, services, and solutions, including software, hardware, networking, and cloud services.
• Proven experience in vendor negotiation, contract management, and supplier relationship management.
• Excellent analytical skills with the ability to assess market trends, perform cost analysis, and identify opportunities for improvement.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Skills:

Project Management, Software Development, English

Job type:

Full-time

• Interact with project management, head of Partnership Operations, Business Analysis team and development teams to develop a strong understanding of the projects and testing objectives.
• Design and create test conditions and scripts to address business and technical use cases.
• Participate in troubleshooting and training of issues with different teams to drive towards root cause identification and resolutions.
• Perform testing of new and existing software/system based on client s requirements.
• Document, track, and escalate issues as appropriate, using Quality Center or similar tools/means.
• Bachelor s degree or higher in Information Systems, Computer Science, or related fields.
• 1-3 years (for Junior level) and 4-6 years (for Senior level) of relevant work experience in software development and/or testing role.
• Good analytical and problem diagnostic skills.
• Good interpersonal and communication skills.
• Flexible and self-motivated.
• Willing to work in tight schedule and work after working hours.
• Good command in English and Thai both spoken and written.

Skills:

Accounting, Excel, English

Job type:

Full-time

• Manage end-to-end sales compensation processes for both business partners and agents (individuals / corporations).
• Prepare Income Tax certificate on behalf of agency for Revenue Dept submission.
• Prepare relevant reports related to compensation. This includes insights/analytics on the effectiveness of campaigns/schemes and detect any mis-selling/inappropriate behaviors. Respond to any queries from regional office / consultant related to sales compensation.
• Provide requirements and perform UAT for system modification/enhancement e.g., new product/partner setup, changes in compensation schemes, changes in core systems, etc.
• Respond to agents/brokers/partners enquiries related to sales compensation as appropriate.
• Perform the reconciliation and confirmation of compensation to partners as well as prepare the commission report to partners.
• Perform manual calculation of compensation wherever the system is not ready to support such calculation e.g., Group Life, new compensation scheme before the system implementation is complete, short-term, or tactical incentives, extra bonuses/campaigns, etc.
• Provide the estimation of compensation accruals to Finance & Accounting as part of month end close process and reduce the variance gap between actual and accrual.
• Drive the process automation to reduce manual tasks as many as possible.
• Lead the compensation team to ensure career development/growth for the team. Create monthly, quarterly and annual reports to identify results, trends, and financial forecasts, as required to support financial planning & analysis.
• At least a bachelor s degree in finance, accounting, economics, or related field.
• Excellent Excel skill (intermediate/ advance level is preferred).
• Competency require (Knowledge, Skills, Attribute).
• Analytical skill / critical thinking.
• Able to work under pressure and tight schedule.
• Able to work with IT to ensure that the compensation setup in the system is correct.
• Process improvement.
• Attention to detail.
• Good command of English/able to respond to regional office and/or external consultant s queries and prepare compensation announcements in both Thai and English.

Experience:

5 years required

Skills:

Risk Management, Finance, Accounting

Job type:

Full-time

• Develop and execute the annual internal audit plan, ensuring alignment with the company s strategic objectives and risk profile.
• Lead and manage audit engagements from planning through to reporting, ensuring timely completion and adherence to professional standards.
• Ensure that the organization complies with relevant laws, regulations, and industry standards, including those specific to the life insurance sector.
• Stay updated on regulatory changes and assess their impact on the organization s operations and internal controls.
• Prepare audit reports that clearly communicate findings, recommendations, and action plans to senior management and the audit committee.
• Present audit results and insights to stakeholders, fostering a culture of transparency and accountability.
• Evaluate the effectiveness of internal controls and recommend improvements to enhance risk management processes.
• Support the Global Internal Audit (IA) team in conducting group-led audits, data gathering, risk assessments, and reporting activities in accordance with global standards and timelines.
• Coordinate with regional/global audits to ensure smooth execution of cross-border of thematic audits, including providing requested documents, arranging interviews, and facilitating fieldwork.
• Act as the secretary to the Audit Committee, responsible for coordinating with Audit Committee members, scheduling meetings, preparing meeting agendas and materials, and ensuring accurate and timely distribution of documents.
• Ensure proper documentation and follow-up of Audit Committee meetings, including taking minutes, tracking action items, and supporting the Committee s governance audits.
• Bachelor s degree in finance, Accounting, Business Administration, or a related.
• 5-7 years of experience in internal auditing, with a strong preference for experience in the life insurance industry.
• Competency require (Knowledge, Skills, Attribute).
• In-depth knowledge of internal audit standards, risk management practices, and regulatory requirements specific to life insurance.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely.
• Proven leadership abilities and experience in managing audit task.

Experience:

5 years required

Skills:

Business Development, Energetic, English

Job type:

Full-time

• Bachelor s degree in business management, marketing, or a related field.
• Minimum of 5 years of experience in sales, marketing or business development, preferably within the insurance, travel and hospitality industry.
• Proven track record of achieving sales targets and growing business relationships.
• Proven commercial insight with excellent people skills, an energetic, solution-oriented and results -driven mindset, dedicated to enhancing performance and meeting key performance indicators.
• Strong communication and interpersonal skills to build and maintain relationships with partners.
• Proven ability to think both creatively and analytically in problem-solving situations.
• Consistently plays a role in reaching team objectives and upholds the team's mission.
• Exceptional proficiency in communicating fluently in English, Thai, and additional languages (preferred).

Skills:

Industry trends, Project Management

Job type:

Full-time

• Develop and lead change management strategies and methodologies for the successful execution of various projects and initiatives.
• Collaborate with senior management to create and implement change management plans, ensuring clear communication and understanding throughout the organization.
• Conduct thorough assessments of factors impacting change, including potential risks, challenges, and opportunities.
• Proactively identify and address resistance to change by establishing buy-in from key stakeholders, including employees, management, and external partners.
• Utilize effective communication channels and tools to deliver clear, concise, and timely messages related to changes in business practices and processes.
• Train and mentor employees on change management practices, fostering a positive and collaborative environment conducive to change.
• Collaborate with cross-functional teams to identify areas for improvement in business processes.
• Analyze existing business processes, pinpoint gaps, and recommend and implement process improvements to enhance efficiency and effectiveness.
• Lead project teams to drive the successful implementation of business process improvements, ensuring alignment with organizational goals and objectives.
• Continuously monitor and evaluate the effectiveness of implemented changes, making necessary adjustments as needed.
• Stay up-to-date with industry trends and best practices related to change management and business process management.
• Bachelor s degree in business administration, Human Resources, Organizational Development, or a related field (Master's degree preferred).
• Competency require (Knowledge, Skills, Attribute).
• Proven experience (>10 years) in leading change management initiatives within complex organizations.
• Strong knowledge and understanding of change management methodologies, tools, and best practices.
• Experience in process improvement methodologies, such as Six Sigma or Lean, is highly desirable.
• Exceptional project management skills, with the ability to successfully manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, including the ability to influence and motivate stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
• Proficient in using business process management tools and software.
• Relevant certifications in change management or process improvement (e.g., Prosci, BPMN) are a plus.

Experience:

4 years required

Skills:

Research, Finance, Negotiation, English

Job type:

Full-time

• Regularly update market intelligence, understand the assigned portfolio, and come up with initiatives that increase sales productivities and revenue for both company and business partners.
• As a P&L owner; constantly monitor and analyze performance results of related points; top line numbers, sales production performance, solicitation cost, profit and loss, plan vs actual report, and portfolio mix to make sure bottom line meets company target. Recommend and/or implement appropriate changes.
• Research the current policyholder base and work with data analytic team to recommend segmenting the database, developing retention and conservation programs; launching campaigns.
• Develop action plans to ensure achievement of financial and strategic plans. This includes establishing annual launch schedules, including alternative launches, test launches relaunches, add-on and cross sell campaigns, etc. with recommend measurable profitable production objectives which can be achieved. It also includes submitting completed launch justifications on time.
• Provide guideline for improvement actions and accelerate/prioritize action needed for identified improvement solutions.
• Ensure DM team members and portfolio under supervision are monitored and expanded by identifying targeted list or other new campaigns.
• Understand reports and sources of data, and be able to give feedback.
• Team support for internal and external negotiations.
• Maintaining control over the Profit and Loss ratio.
• Implement a strategy that ensures timely billing collection through a comprehensive, end-to-end approach.
• This involves initiating the billing process, setting clear payment terms, actively following up with clients, and addressing any issues promptly.
• Effective control of your portfolio and billing process will help improve cash flow and financial stability.
• Project Management.
• Brief, negotiate and ensure all internal and external parties agree on concepts, responsibilities, procedures and timetables for each launch. External parties may include government regulators, sponsors, agencies letter shops and other vendors. Internal parties include Customer Service, Underwriting, Telemarketing, Direct Sales, Finance and Management in a country, regional and home office.
• Understand, able to communicate end-to-end process and manage assigned projects within timeline.
• Give guidance and make judgements for campaign implementation solutions.
• Make sure list management is as agreed with sponsors.
• Issue handling; such as business partners' specific requests and customer complaint.
• Any other duties as assigned.
• Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.
• Account/Partner, Sales, Revenue Management and Reporting.
• Regularly update market intelligence, understand the assigned portfolio, and come up with initiatives that increase sales productivities and revenue for both company and business partners.
• As a P&L owner; constantly monitor and analyze performance results of related points; top line numbers, sales production performance, solicitation cost, profit and loss, plan vs actual report, and portfolio mix to make sure bottom line meets company target. Recommend and/or implement appropriate changes.
• Research the current policyholder base and work with data analytic team to recommend segmenting the database, developing retention and conservation programs; launching campaigns.
• Develop action plans to ensure achievement of financial and strategic plans. This includes establishing annual launch schedules, including alternative launches, test launches relaunches, add-on and cross sell campaigns, etc. with recommend measurable profitable production objectives which can be achieved. It also includes submitting completed launch justifications on time.
• Provide guideline for improvement actions and accelerate/prioritize action needed for identified improvement solutions.
• Ensure DM team members and portfolio under supervision are monitored and expanded by identifying targeted list or other new campaigns.
• Understand reports and sources of data, and be able to give feedback.
• Team support for internal and external negotiations.
• Maintaining control over the Profit and Loss ratio.
• Implement a strategy that ensures timely billing collection through a comprehensive, end-to-end approach.
• This involves initiating the billing process, setting clear payment terms, actively following up with clients, and addressing any issues promptly.
• Effective control of your portfolio and billing process will help improve cash flow and financial stability.
• Project Management.
• Brief, negotiate and ensure all internal and external parties agree on concepts, responsibilities, procedures and timetables for each launch. External parties may include government regulators, sponsors, agencies letter shops and other vendors. Internal parties include Customer Service, Underwriting, Telemarketing, Direct Sales, Finance and Management in a country, regional and home office.
• Understand, able to communicate end-to-end process and manage assigned projects within timeline.
• Give guidance and make judgements for campaign implementation solutions.
• Make sure list management is as agreed with sponsors.
• Issue handling; such as business partners' specific requests and customer complaint.
• Any other duties as assigned.
• Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.

Job type:

Full-time

• Partner with business teams to analyze requirements and identify data sources needed for.
• analytics/reporting applications with medium level complexity.Conduct full data lifecycle analysis to develop new insights for analytics and reporting.
• dashboardsProvide recommendations to address data quality issues with source systems.
• Communicate approaches with cross functional teams.

Experience:

6 years required

Skills:

Software Architecture, Java, Javascript

Job type:

Full-time

• Write application code that sets a good example for the rest of the team.
• Set up testing frameworks and achieve test coverage to assure validity of software.
• Perform code reviews and ensure the quality and integrity of the software developed by the team.
• Lead and contribute to process improvement within the local and remote development team(s).
• Make decisions related to implementation strategy, software architecture, adoption of libraries and frameworks, and other related issues.
• Identify potential risks and challenges, and effectively address them with timely and innovative solutions.
• Stay current with emerging technologies in the software development, and make the case for their incorporation as appropriate to drive business outcomes.
• Team Lead.
• Manage a development team to set and accomplish quality metrics.
• Lead team to support the system/solution design and planning aspects of feature development with multiple stakeholders.
• Coach and develop development team members, particularly in delivering high-quality, testable code and fault-tolerant systems.
• Work with local teams (e.g., Platform Engineering, QA) and the Global team (in Singapore, India, and other centers) on over-arching policy and governance.
• Foster a culture of continuous learning within the team. Encourage openness to new ideas, diverse perspectives, and adaptability.
• Bachelor s or Master s degree in Computer Engineering, Information Technology, or a related field, or equivalent work experience.
• 6+ years experience in Software Engineering roles, with at least two years in a technical leadership role. Demonstrated history of learning new technologies quickly.
• Experience delivering, maintaining, and improving a web application in production in a public cloud environment. This should include working with (or on) a CI/CD pipeline and managing most aspects of a 12-factor application.
• Expertise in one or (ideally) more server-side programming languages. Examples: Java, JavaScript/TypeScript, Python, Ruby, Go, C#, Rust. Familiarity with modern web development frameworks and tools.
• Experience and understanding of software engineering practices and teamwork, including: Agile or sprint cycles, software lifecycle management, version control (git) - including branch and release management, and unit/functional/integration testing.
• Experience investigating and solving problems with common tools, including debuggers, API clients (e.g., curl, Postman), centralized logs (e.g., ELK, Grafana), and application performance monitoring (e.g., Azure Monitor, Azure Application Insights, New Relic). All specific applications are provided as examples only; we are interested in general systems experience.
• Experience using workflow management software (e.g. Jira, ServiceNow, BMC).
• Familiarity with Linux-based servers and tool chains.
• Excellent spoken and written communication skills to effectively interact with team members, senior management, and other stakeholders.
• A proactive attitude to solving problems and working with various teams.
• Proficient in English (equivalent to IELTS 5.5, CEFR B2, or TOEFL 72); excellent spoken and written communication to effectively work with senior management from a global team.
• (non-Thai candidates) Basic Thai listening proficiency. Experience supervising and working with a Thai-speaking team.

Experience:

3 years required

Skills:

Compliance, Teamwork, Industry trends

Job type:

Full-time

• Develop comprehensive training materials and programs tailored to the needs of telemarketing staff, focusing on sales techniques, product knowledge, and compliance.
• Conduct onboarding training for new recruits and ongoing training sessions for existing staff to enhance their skills.
• Utilize a variety of coaching techniques such as role-playing, active listening, and one-on-one feedback sessions to support under performing and new recruited TMRs in achieving their full potential.
• Hold regular coaching sessions to provide personalized feedback based on performance metrics and recorded calls.
• Provide specific guidance and constructive feedback to help TMRs improve their performance.
• Monitor and evaluate agent performance through call reviews, metrics analysis, and direct observation.
• Identify areas for improvement and create customized development plans for individual agents, focusing on setting and achieving personal goals.
• Foster a positive and motivating work environment that encourages teamwork, collaboration, and a growth mindset.
• Recognize and reward top performers and promote a culture of continuous improvement and learning.
• Implement ongoing training programs that focus on enhancing specific skills such as objection handling, sales pitches, and customer relationship management.
• Establish a peer feedback system to enable team members to learn from one another.
• Maintain accurate records of training sessions, performance metrics, and progress evaluations to track the effectiveness of coaching strategies.
• Provide regular reports to management on agent performance and training outcomes.
• Ensure that all telemarketers are compliant with company policies and relevant regulations, and that they understand ethical sales practices.
• Stay informed about industry trends and best practices to continually enhance the training curriculum.
• Skills.
• Strong coaching and mentoring abilities with a focus on individual and team development.
• Exceptional communication and interpersonal skills to motivate and engage team members.
• Proficiency in analyzing performance metrics and using data to inform coaching strategies.
• Ability to adapt coaching styles to meet the diverse needs of team members.
• Proficient with telemarketing software and CRM systems.
• Experience.
• Minimum of 3-5 years of experience in telemarketing, sales, or customer service roles.
• Previous supervisory or training experience in a telemarketing environment is preferred.
• Bachelor s degree in Marketing, Communications or related field.
• Learn to know, fast learning and proactive person.
• Motivated self-starter with a passion for teaching and developing others.
• Strong leadership qualities with a solutions-oriented approach.
• Positive attitude and resilience in a high-paced, results-driven environment.

Skills:

Compliance, Finance, Microsoft Office, English

Job type:

Full-time

• Provide administrative and operational support for Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) activities, including document management, screening and compliance reporting.
• Assist the Compliance Team in implementing AML/CTF procedures, maintaining regulatory records, and supporting audits, training, and regulatory inspections to ensure compliance with applicable laws and internal policies.
• Collect, compile, and organize relevant documents related to anti-money laundering ( ...
• Assist in the review of Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) documents for accuracy and completeness.
• Perform initial screening and background checks of prospective clients, distributors, and vendors against internal watchlists, OFAC, and other sanction lists.
• Maintain accurate and up-to-date filing systems of AML-related records to ensure regulatory readiness.
• Coordinate with internal stakeholders to retrieve information required for suspicious transaction monitoring, internal investigations, or regulatory inquiries.
• Support the preparation of Suspicious Transaction Reports (STRs) and documentation required by the Anti-Money Laundering Office (AMLO) and other regulators.
• Monitor AML/CTF-related alerts, assist in investigation preparation, and escalate findings to the AML Officer as appropriate.
• Help prepare internal AML training materials and logistics support for compliance training sessions.
• Track regulatory updates and assist in preparing internal communications on relevant AML/CTF regulatory changes.
• Support internal and external audit and regulatory inspections related to AML.
• Undertake and perform any additional duties as required.
• Completion of quality deliverables and tasks within the given time frames and deadlines.
• Timely delivery of accurate and clear Line 2 reports in relation to review and monitoring, investigation and other internal reports.
• Bachelor s degree in Law, Business Administration, Finance, Political Science, or related field (new graduates are welcome).
• Basic understanding of AML/CTF laws, OIC regulations, or personal data protection laws is preferred.
• Strong attention to detail and high integrity in handling sensitive and confidential information.
• Effective communication skills in both Thai and English (spoken and written).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work both independently and collaboratively in a fast-paced environment.
• Organized and systematic in record keeping and document control.
• Willingness to learn and grow in the field of financial compliance.
• Basic knowledge of AML concepts is an advantage.
• Strong sense of responsibility, confidentiality, and urgency in handling regulatory matters.

Skills:

SQL, Java, Python

Job type:

Full-time

• Connect and model (medium level complexity) distributed data sets to build repositories, such as data warehouses, data lakes, using appropriate technologies.
• Manage data related contexts ranging across addressing medium to large sized data sets, structured/unstructured or streaming data, extraction, transformation, curation, modelling, building data pipelines, identifying right tools, writing SQL/Java/Python code.
• Contributor in the Community of Practice/Center of Excellence to create/enhance stan ...

Experience:

5 years required

Skills:

Compliance, ISO 27001, Legal

Job type:

Full-time

• Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
• Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization s cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
• Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis.
• Compliance & Regulatory Management.
• Ensure adherence to relevant laws, regulations, and standards (e.g., PDPA).
• Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
• Recommend, implement, and manage continuous monitoring of IT security systems and tools.
• Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data.
• IT Governance.
• Establish and maintain an IT governance framework, policies, and processes that align with the organization s business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
• Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
• Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders.
• Data Governance.
• Develop and implement data governance policies that ensure data quality, security, and compliance.
• Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
• Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making.
• Team Leadership and Development.
• Lead and mentor a small team of IT governance, compliance, and security professionals.
• Foster a culture of continuous improvement and knowledge sharing within the team and across business units.
• Bachelor s or Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• A minimum of 5 years of experience in IT governance, cybersecurity, and compliance, with at least 2 years in a managerial role.
• Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), cybersecurity standards (e.g., ISO 27001, NIST), and regulatory requirements (e.g., PDPA).
• Possession of basic IT governance and cybersecurity certifications (e.g., CISSP, CISM) is advantageous.
• Proficient in common technical team/project management tools (e.g., JIRA, Asana, Github). Collaborative team player with strong interpersonal skills, capable of working effectively with both internal and external teams.
• Working-level fluency in English and Thai. Proficient in English equivalent to IELTS 5.5, CEFR B2, or TOEFL 72; excellent spoken and written communication to effectively work with a global management team.
• Familiarity with local regulatory bodies (e.g., OIC, SEC, BOT) is a plus.
• Experience in the insurance industry will be an added advantage.

Job type:

Full-time

to adjust the jd before posting.