Skills:

Leadership Skill, English

Job type:

Full-time

• Develop and execute portfolio-wide revenue management strategies in collaboration with Commercial departments.
• Lead, coach and mentor Portfolio Managers and the Portfolio Specialist, fostering capability development, accountability and a culture of continuous improvement.
• Provide strategic revenue management leadership while directly managing a small portfolio of hotels.
• Drive the consistent adoption of revenue management best practices, tools and processes across the portfolio.
• Act as the senior escalation point for complex commercial matters, including hotel performance challenges, stakeholder issues and strategic decision making.
• Oversee distribution-related activities, including troubleshooting, technology escalations and collaboration with OTA partners and revenue technology providers.
• Analyse commercial performance, identify risks and opportunities, and provide strategic recommendations to regional leadership.
• Prepare and present executive level reporting, including portfolio performance, commercial insights and key business initiatives.
• Build trusted relationships with General Managers, Regional Directors of Revenue Management, hotel leadership teams, owners and key commercial stakeholders to influence business outcomes.
• Champion a high performance culture that delivers measurable improvements in RevPAR, market share and overall commercial performance.
• Bachelor's degree in Hospitality, Business, Commerce or a related discipline.
• 5+ years' experience in Revenue Management, including demonstrated experience leading and developing high-performing teams.
• Extensive expertise in revenue management, pricing, forecasting, distribution and commercial strategy within the hospitality industry.
• Proven ability to influence senior stakeholders and operate as a trusted commercial advisor beyond traditional revenue management responsibilities.
• Exceptional leadership, coaching and communication skills, with experience engaging General Managers, Executive Leadership, Owners and Asset Managers.
• Strong strategic thinking, commercial acumen and analytical capability, with the ability to translate data into business outcomes.
• Highly organised, proactive and resilient, with the ability to manage multiple priorities while leading a geographically dispersed portfolio.
• Fluency in English and at least one additional language, written and spoken, is required. Two additional languages are preferred.
• Enjoy discounted Heartist rates across Accor's global network of hotels, food and beverage venues, and wellness centres.
• Explore international career opportunities across Accor's hotel portfolio.
• Benefit from continuous learning and professional development, including Accor's Revenue Management Academy certification.
• This role is based in Bangkok, Thailand. Only applicants who currently hold full working rights in Bangkok, Thailand will be considered.
• Candidate screening and interviews may be conducted prior to the closing date of the advertisement. Accor reserves the right to close applications for the position prior to the advertised date. We encourage you to submit your application as soon as possible.

Experience:

5 years required

Skills:

Thai

Job type:

Full-time

• Manage a portfolio of major accounts that have specific potential for hotels Business Events Segment.
• Build close working relationships with key decision makers and increase account market share.
• Increase and maintain the relWork in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.ationship with Business Events to ensure hotel is obtaining increased market share.
• Analyse key assigned accounts to ensure coverage across industry segments with greatest potential and devise call strategies/plans in conjunction with GM.
• Research and develop new business opportunities for Hotels across the Business Events segment.
• Work in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.
• Assist GM in preparation of budget, revenue strategies and sales & marketing plans for all Accor's Hotels.
• Maximise revenue by promoting Hotels products including restaurants and other outlets by cross selling/up selling.
• Prepare a monthly Sales Report reflecting activities, market intelligence and adjustments to the sales activity plan.
• Represent hotel at Business Events trade shows, seminars, sales trips as and when required by GM.
• Assist with site inspections, familiarizations and sales appointments for hotel.
• Understanding of Accor hotels digital distribution strategies and results in Market.
• Create opportunities for Hotel to feature and distribute offers through partner and customer channels.
• Manage a portfolio of major accounts that have specific potential for hotel Business Events Segment.
• Research and develop new business opportunities for Hotel across the Business Events segment.
• Minimum 5 years experience leading a Sales team is preferred.
• Highly motivated with excellent attention to detail.
• Strong communication skills.
• Always display a professional appearance, representing Movenpick Brand.
• Additional Information.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Quality Assurance, Leadership Skill, Assurance, Budgeting, HACCP

Job type:

Full-time

• Strategy & Revenue Growth: Develop and execute F&B strategies, concepts, promotions and events to drive revenue and profitability, in collaboration with the Executive Chef to ensure quality and dining experiences meet guest expectations and market trends.
• Financial & Operational Control: Manage budgets, forecasts, productivity, inventory and operating costs, optimizing resources and operational efficiency while maintaining quality and service standards.
• Guest Experience, Compliance & Sustainability: Champion service excellence and quality assurance, manage guest feedback and service recovery, ensure compliance with food safety, HACCP, health and safety requirements, and support Accor and Novotel sustainability initiatives.
• Proven senior F&B leadership experience in an international hotel, preferably with multiple outlets and significant MICE/banquet operations.
• Strong operational and commercial expertise across restaurants, bars, banquets and events, including budgeting, forecasting, cost control and revenue optimization.
• Passionate people leader with the ability to develop, engage and inspire high-performing teams, fostering a culture of empowerment, learning and career growth.
• Guest-focused and innovative, with the ability to create commercially successful F&B experiences aligned with Novotel and Accor brand standards.
• Strong knowledge of food safety, HACCP and responsible F&B practices, with a commitment to Novotel's sustainability direction, including plant-forward menus, healthier choices and responsible sourcing.

Skills:

Meet Deadlines, Teamwork

Job type:

Full-time

• Analyze F&B revenue, covers, average spend and outlet performance across two hotels to identify opportunities for growth.
• Support the Cluster Director of Revenue with forecasts, budgets and performance reports, providing clear insights and recommendations.
• Work with F&B, Finance and Marketing teams to evaluate menu pricing, promotions and dining packages, and track their results.
• A degree in Hospitality Management, Business, Finance, Economics, Data Analytics or a related field. Recent graduates are welcome to apply.
• Strong analytical skills, attention to detail and proficiency in Excel, with an interest in F&B operations and revenue performance.
• Good communication and teamwork skills, with the ability to explain findings clearly, meet deadlines and collaborate across two hotels.

Skills:

Industry trends, Procurement, Leadership Skill

Job type:

Full-time

• Supervise and coordinate daily housekeeping activities across guest rooms, public areas, and back-of-house spaces.
• Ensure consistent adherence to resort standards of cleanliness, presentation, and hygiene.
• Implement and monitor cleaning schedules, deep-cleaning programs, and preventive maintenance routines.
• Team Management & Development.
• Recruit, train, and mentor housekeeping staff to deliver exceptional service.
• Conduct regular performance evaluations and provide coaching for improvement.
• Foster a positive, professional, and collaborative team culture.
• Guest Experience & Service Quality.
• Respond promptly to guest requests and concerns related to housekeeping.
• Collaborate with Front Office and other departments to ensure seamless guest experiences.
• Support VIP arrivals and special arrangements with personalized housekeeping services.
• Administration & Resource Control.
• Manage departmental budgets, inventory, and procurement of cleaning supplies and amenities.
• Monitor linen and laundry operations to ensure efficiency and quality.
• Maintain compliance with health, safety, and environmental standards.
• Innovation & Sustainability.
• Introduce eco-friendly practices and sustainable housekeeping initiatives.
• Stay updated on industry trends and implement innovative solutions to enhance efficiency and guest satisfaction.
• Proven experience in housekeeping management within a hotel or resort environment.
• Strong leadership, organizational, and communication skills.
• Knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
• Ability to manage budgets, schedules, and staff effectively.
• Commitment to guest satisfaction and attention to detail.
• Familiarity with property management systems and housekeeping software is an advantage.

Experience:

5 years required

Skills:

Risk Management, Leadership Skill, English, Thai

Job type:

Full-time

• Ensure full compliance with safety and security audits, including Fire Life Safety, InterREACT, and other brand or authority-mandated assessments.
• Develop, implement, and monitor policies and procedures to maintain a safe environment for guests and employees.
• Maintain accurate records of inspections, certifications, and incident reports.
• Risk Management & Emergency Preparedness.
• Conduct regular risk assessments and implement preventive measures.
• Lead emergency response planning, training, and drills for fire, medical, and crisis situations.
• Coordinate with external agencies (police, fire department, medical services) when required.
• Operational Oversight.
• Supervise security personnel, ensuring effective patrolling, access control, and surveillance.
• Monitor and maintain security systems, including CCTV, alarms, and communication equipment.
• Investigate incidents, prepare reports, and recommend corrective actions.
• Training & Awareness.
• Provide ongoing training for staff on safety protocols, emergency procedures, and workplace security.
• Promote a culture of safety awareness across all departments.
• Collaboration & Communication.
• Work closely with department heads to integrate safety and security practices into daily operations.
• Report regularly to senior management on safety performance, risks, and compliance status.
• Bachelor's degree in Security Management, Occupational Safety, or related field preferred.
• Minimum 5 years' experience in safety and security management within hospitality or related industries.
• Strong knowledge of safety regulations, fire life safety standards, and crisis management protocols.
• Excellent leadership, communication, and problem-solving skills.
• Ability to remain calm and decisive under pressure.
• Proficiency in Thai and English.

Skills:

Leadership Skill, Budgeting

Job type:

Full-time

• Oversee daily hotel operations with strong focus on Food & Beverage excellence, guest satisfaction, and operational performance.
• Support budgeting, forecasting, revenue growth, and cost control initiatives.
• Lead and develop operational teams while maintaining high service standards.
• Ensure compliance with brand standards, health & safety, hygiene, and statutory regulations across all operations.
• Monitor and enhance restaurant, bar, banquet, and in-room dining performance to maximize guest satisfaction and financial results.
• Work closely with the General Manager to drive operational strategy, business performance, and guest experience initiatives.
• Proven experience in senior hotel operations leadership within a premium hotel environment; experience in wellness hospitality is an advantage.
• Strong Food & Beverage operational background is essential.
• Excellent leadership, communication, and people management skills.
• Strong business acumen with hands-on operational capabilities.
• This position is offered under a local package only.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

1 year required

Skills:

Accounts Receivable, Meet Deadlines, Power point, Accounting, English

Job type:

Full-time

• Plan, organize, and prioritize accounts receivable activities to meet deadlines and performance standards.
• Manage AR operations including billing, collections, reconciliations, and customer inquiries.
• Ensure compliance with Hotel Credit Policy, review credit applications, and monitor AR aging and potential bad debts.
• Oversee timely invoice dispatch, payment follow-up, allocation, and reconciliation with the General Ledger.
• Monitor high-balance accounts, handle disputes, chargebacks, and overdue payments.
• Provide guidance and training to Accounts Receivable and Front Office colleagues.
• Maintain strong internal controls, accurate documentation, and effective communication across departments.
• Support a collaborative, professional, and compliant working environment.
• Minimum 1-3 years of experience in Accounts Receivable within a premium or luxury hotel environment.
• Strong knowledge of Accounts Receivable, hotel credit policy, banking regulations, Front Office, and Night Audit operations.
• Fluent in spoken and written Thai; proficiency in English is an advantage.
• Experience with automated financial and accounting reporting systems.
• Strong analytical and reporting skills with high attention to detail.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Excellent interpersonal and communication skills.
• Highly organized, self-motivated, and able to work effectively under pressure.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Architecture, Leadership Skill, Teamwork

Job type:

Full-time

• Manage daily engineering and maintenance activities across the resort.
• Supervise engineering staff, assign tasks, and monitor performance.
• Ensure compliance with safety, health, and environmental regulations.
• Project & Facility Management.
• Oversee preventive maintenance programs for HVAC, electrical, plumbing, and mechanical systems.
• Coordinate renovation, repair, and capital improvement projects.
• Liaise with contractors and vendors to ensure timely and cost-effective delivery of services.
• Budget & Resource Control.
• Assist the Director of Engineering in preparing and managing departmental budgets.
• Monitor energy consumption and implement sustainability initiatives.
• Control inventory of tools, equipment, and spare parts.
• Team Leadership & Development.
• Train, mentor, and motivate engineering staff to maintain high performance standards.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Support career development and succession planning within the department.
• Guest & Operational Support.
• Collaborate with other departments to address engineering-related needs.
• Respond promptly to guest concerns regarding facilities and maintenance.
• Ensure minimal disruption to guest experiences during engineering works.
• Bachelor's degree in Engineering or related field preferred.
• Proven experience in engineering management within a hotel or resort environment.
• Strong knowledge of building systems (HVAC, electrical, plumbing, mechanical).
• Excellent leadership, organizational, and communication skills.
• Ability to manage budgets, projects, and vendor relationships effectively.
• Commitment to safety, sustainability, and operational excellence.

Skills:

Purchasing, English, Thai

Job type:

Full-time

• Receive and inspect all incoming goods to ensure the correct quantity, quality, and condition.
• Check deliveries against purchase orders, invoices, and other supporting documents.
• Maintain proper storage, organization, and stock control of goods.
• Ensure goods are stored in accordance with hygiene, safety, and FIFO requirements.
• Maintain accurate receiving and inventory records.
• Coordinate with Purchasing, Finance, Kitchen, and other relevant departments.
• Experience in Receiving, Storekeeping, or a similar role within a premium or luxury hotel environment.
• Basic knowledge of food hygiene and hygiene requirements for receiving goods.
• Understanding of proper storage practices, including FIFO.
• Detail-oriented with good organizational and communication skills.
• Basic computer skills are preferred.
• Fluent in spoken and written Thai; proficiency in English is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Power point, Leadership Skill, English

Job type:

Full-time

• Conduct daily briefings and ensure that all pertinent information is well received by team members.
• Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met.
• Review, analyze and suggest improvement of work flow and standards at the Front Desk.
• Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates.
• Communicate with Front Office Manager on all matters regarding guest services & hotel operations.
• Ensure documentation of all guest related issues using the logbook.
• Sign media and supervise shift handover procedures.
• Coordinate and communicate with other hotel departments as required regarding general administration and operations issues.
• Provide management presence at all times by assisting with the handling of guests' needs and complaints tactfully and efficiently.
• Assist Guest Relations in greeting, rooming, and sending off guests.
• Inspect front of house and back of house regularly for cleanliness and orderliness.
• Ensure that front line staff complies with marketing techniques and maximizes sales.
• Check billing instructions, monitor guest credit and act upon any discrepancies.
• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.
• Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently.
• Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
• Conduct Night Audit Process for hotel.
• Team Management.
• Provide department orientation and training of the hotel service standards, procedures and programs.
• Constantly monitor team members' appearance, attitude and degree of professionalism.
• Motivate and provides a work environment which brings out the best in team members.
• Other.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Report for duty on time wearing clean and complete uniform at all times.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management of the Hotel.
• Main Complexity/Critical issues in the Job.
• Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests' expectation/VOG target.
• Knowledge and Experience.
• Diploma in Tourism / Hospitality Management.
• Minimum 2 years of relevant experience in a similar capacity.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Good working knowledge of MS Excel, Word, & PowerPoint.
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication and customer contact skills.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

Experience:

2 years required

Skills:

Negotiation, English, Thai

Job type:

Full-time

• Grow Corporate & MICE revenue through proactive prospecting, account development, and strategic partnerships.
• Manage a portfolio of key accounts and develop new segments (industrial estates, aviation/logistics, education, agencies, and MICE planners).
• Lead the full sales cycle: RFP handling, negotiation, contracting, and conversion to confirmed business.
• Work closely with Revenue, Events, and Marketing to optimize rate strategy, production, and pipeline performance.
• Represent the hotel in client events, networking, and industry activities to strengthen market presence and demand generation.
• Minimum 2+ years of success in hotel sales (Corporate and/or MICE preferred).
• Proven ability to build pipelines, convert leads, and grow accounts with strong relationship management.
• Excellent communicator in Thai and English, able to engage effectively with diverse clients.
• Confident in negotiation, presentations, and handling multiple priorities in a fast-paced environment.
• Flexible to support business needs (evenings/weekends/holidays when required by events).
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

5 years required

Skills:

Research

Job type:

Full-time

• Manage a portfolio of major accounts that have specific potential for hotels Business Events Segment.
• Build close working relationships with key decision makers and increase account market share.
• Increase and maintain the relWork in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.ationship with Business Events to ensure hotel is obtaining increased market share.
• Analyse key assigned accounts to ensure coverage across industry segments with greatest potential and devise call strategies/plans in conjunction with GM.
• Research and develop new business opportunities for Hotels across the Business Events segment.
• Work in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.
• Assist GM in preparation of budget, revenue strategies and sales & marketing plans for all Accor's Hotels.
• Maximise revenue by promoting Hotels products including restaurants and other outlets by cross selling/up selling.
• Prepare a monthly Sales Report reflecting activities, market intelligence and adjustments to the sales activity plan.
• Represent hotel at Business Events trade shows, seminars, sales trips as and when required by GM.
• Assist with site inspections, familiarizations and sales appointments for hotel.
• Understanding of Accor hotels digital distribution strategies and results in Market.
• Create opportunities for Hotel to feature and distribute offers through partner and customer channels.
• Manage a portfolio of major accounts that have specific potential for hotel Business Events Segment.
• Research and develop new business opportunities for Hotel across the Business Events segment.
• Minimum 5 years experience leading a Sales team is preferred.
• Highly motivated with excellent attention to detail.
• Strong communication skills.
• Always display a professional appearance, representing Movenpick Brand.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

5 years required

Skills:

Leadership Skill, English

Job type:

Full-time

• Lead and motivate the Front Office team to achieve service excellence.
• Oversee daily Front Office operations, including Reception, Concierge and Guest Services.
• Ensure smooth guest arrivals, departures and stay experiences.
• Handle guest feedback and service recovery professionally.
• Monitor guest satisfaction and operational performance.
• Ensure compliance with hotel standards, policies and SOPs.
• Coach and develop team members to build a strong service culture.
• Collaborate closely with other departments to ensure seamless operations.
• Minimum 3-5 years of Front Office experience, with supervisory or management experience.
• Strong leadership, communication and interpersonal skills.
• Excellent guest service mindset with a passion for hospitality.
• Strong problem-solving and decision-making abilities.
• Ability to lead, motivate and develop a diverse team.
• Good knowledge of Front Office operations and hotel systems.
• Fluent in English; additional languages are an advantage.
• Strong organizational skills and ability to work under pressure.
• Professional, confident and guest-focused personality.

Experience:

7 years required

Skills:

Quality Assurance, Leadership Skill, Assurance, Teamwork, English

Job type:

Full-time

• Oversee and direct all F&B outlets, including restaurants, bars, banquets, and room service, ensuring consistent service excellence and operational efficiency.
• Develop and implement F&B concepts, promotions, and menus in collaboration with the Executive Chef to enhance guest satisfaction and revenue.
• Ensure that all F&B operations comply with brand standards, hygiene, and safety regulations (HACCP).
• Monitor daily operations, guest feedback, and quality standards through inspections and service observations.
• Optimize resources and staffing levels to maintain productivity and profitability.
• Manage relationships with key guests, suppliers, and business partners to support operations.
• Ensure accurate POS setup, billing procedures, and control systems are in place for revenue accuracy.
• Financial & Business Management.
• Prepare, manage, and monitor the annual F&B budget, revenue forecasts, and cost control measures.
• Analyze financial reports, identify performance gaps, and implement corrective actions.
• Monitor and control expenses, food and beverage costs, and inventory levels to achieve targeted profitability.
• Collaborate with Sales & Marketing to plan promotions, special events, and packages to maximize business opportunities.
• Ensure compliance with all local regulations, licenses, and hotel financial policies.
• Guest Experience & Quality Assurance.
• Ensure consistent delivery of high-quality food, beverage, and service standards across all outlets.
• Handle guest feedback and complaints professionally, ensuring prompt resolution and service recovery.
• Develop strategies to improve guest satisfaction scores (Trust You / ALL Heartist Feedback).
• Maintain visibility in the outlets, engaging with guests to enhance their experience.
• Team Leadership & Development.
• Lead, train, and motivate the F&B team to achieve operational excellence and strong guest engagement.
• Conduct regular meetings and performance reviews with outlet managers and supervisors.
• Identify and develop internal talent through mentoring and succession planning.
• Promote teamwork, open communication, and a positive work environment across all outlets.
• Ensure that training plans and service standards are consistently implemented.
• Health, Safety & Sustainability.
• Ensure full compliance with fire, life safety, hygiene, and sanitation regulations.
• Promote sustainability initiatives within the F&B operations in line with Accor Planet 21 standards.
• Maintain equipment and facilities in collaboration with Engineering to ensure safety and operational readiness.
• Other.
• Maintain a professional appearance and behavior consistent with Accor standards.
• Attend meetings, briefings, and training sessions as required by the General Manager.
• Be fully aware of hotel emergency procedures and crisis management plans.
• Perform other reasonable duties as assigned by the General Manager.
• Main Complexity/Critical issues in the Job.
• Ensuring a balance between guest satisfaction, team performance, and financial profitability.
• Leading multiple outlets and large teams while maintaining brand consistency and service quality.
• Responding effectively to changing market conditions and guest preferences.
• Knowledge and Experience.
• Bachelor's Degree in Hotel or Business Management, or related field.
• Minimum 5-7 years of F&B management experience, with at least 2 years in a leadership role within hospitality.
• Proven experience in managing multi-outlet operations, banquet service, and cost control.
• Strong financial acumen and analytical skills.
• Good knowledge of HACCP, food safety, and local health regulations.
• Proficient in MS Office, POS systems, and hotel management software.
• Excellent command of English and Thai (written and spoken).
• Competencies.
• Strong leadership, interpersonal, and communication skills.
• Guest-focused, with a passion for service excellence.
• Business-minded, with the ability to drive performance and profitability.
• Strategic thinker with operational discipline.
• High integrity and professionalism.
• Well-presented and groomed at all times.

Experience:

1 year required

Skills:

Russian

Job type:

Full-time

• Ensure information provided to guests is accurate and individualized.
• Monitor day-to-day operations to ensure call volumes are managed efficiently, administrative duties are completed, and productivity is maximized.
• Respond to enquiries about hotel products and services by telephone, email and other communication channels according to standard guidelines.
• Coordinate and communicate with all other departments to ensure smooth operations.
• Maintain complete knowledge of all hotel products, services, facilities, food & beverage offerings, and promotional activities to maximize revenue opportunities.
• Fluent in Russian and English.
• Bachelor's Degree in Hospitality Management, Hotel Management, Tourism, Business Administration or related field.
• Diploma in Hospitality Management may be considered with extensive relevant experience.
• Minimum 1 year of experience in a similar capacity or minimum 3 years of experience in Reservations, Front Office, Revenue Management or related areas within the hospitality industry.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Strong leadership, interpersonal and training skills.
• Good communication and customer contact skills.
• Ability to work well in stressful & high-pressure situations.

Experience:

3 years required

Skills:

Electrical Engineering, Mechanical Engineering

Job type:

Full-time

• HVAC Operations & Maintenance.
• Supervise the daily operation, maintenance, and repair of all HVAC/R systems, including chillers, AHUs, FCUs, ventilation systems, exhaust systems, and refrigeration equipment.
• Ensure all air conditioning equipment operates efficiently to provide optimal guest comfort and indoor air quality.
• Diagnose HVAC system faults and coordinate timely corrective actions to minimize downtime.
• Respond promptly to HVAC-related maintenance requests and emergency breakdowns.2. Preventive Maintenance.
• Plan, implement, and monitor preventive maintenance programs for all HVAC equipment.
• Schedule inspections, servicing, cleaning, and performance testing according to maintenance standards.
• Monitor equipment performance and recommend repairs, upgrades, or replacement when necessary.
• Maintain accurate preventive maintenance records and equipment history.3. Team Leadership.
• Supervise, assign, and monitor daily work activities of Air Conditioning Technicians.
• Provide technical guidance, coaching, and on-the-job training to team members.
• Evaluate staff performance and ensure work is completed according to quality and safety standards.
• Promote teamwork, discipline, and continuous improvement within the engineering team.4. Inspection & Quality Control.
• Conduct regular inspections of guest rooms, public areas, plant rooms, kitchens, and back-of-house facilities focusing on HVAC systems.
• Ensure all HVAC installations and repairs meet hotel engineering standards.
• Verify that completed work meets quality requirements before handover.5. Safety & Compliance.
• Ensure compliance with occupational health and safety regulations, environmental standards, and hotel engineering policies.
• Promote safe working practices when handling refrigerants, electrical systems, and HVAC equipment.
• Ensure proper use of PPE, tools, and lockout/tagout (LOTO) procedures where applicable.
• Support fire and life safety systems related to HVAC operations.6. Coordination & Communication.
• Coordinate with Housekeeping, Front Office, Food & Beverage, and other departments to minimize guest disruption during maintenance activities.
• Work closely with contractors and service providers during major repairs or equipment installation.
• Report equipment abnormalities and recommend improvement plans to the Engineering Manager.7. Inventory & Asset Management.
• Monitor inventory levels of HVAC spare parts, refrigerants, tools, and engineering supplies.
• Assist in controlling maintenance costs through efficient material usage.
• Maintain records of equipment status, repairs, spare parts consumption, and maintenance reports.8. Energy Management & Sustainability.
• Support energy conservation programs by monitoring HVAC energy consumption.
• Recommend operational improvements to reduce utility costs while maintaining guest comfort.
• Participate in sustainability initiatives and environmental compliance programs.
• Diploma or Bachelor's Degree in Mechanical Engineering, Air Conditioning & Refrigeration Engineering, Electrical Engineering, or a related field.
• Minimum 3-5 years of experience in HVAC engineering within the hospitality, commercial building, or facility management industry.
• At least 1-2 years of supervisory experience is preferred.
• Strong knowledge of HVAC/R systems, chillers, cooling towers, AHUs, FCUs, ventilation systems, pumps, and Building Management Systems (BMS).
• Knowledge of preventive maintenance planning and CMMS is an advantage.
• Good understanding of safety regulations and environmental standards related to HVAC operations.
• Strong leadership, communication, problem-solving, and organizational skills.
• Ability to work flexible shifts, weekends, holidays, and respond to emergency maintenance situations.

Skills:

Service-Minded, Italian

Job type:

Full-time

• Lead Vero, our flagship Italian restaurant and drive sales to meet or exceed the assigned outlet budget while effectively managing costs.
• Inspire, coach, and develop your team, fostering a culture of excellence and passion for Italian cuisine and hospitality.
• Ensure every guest enjoys an exceptional dining experience, maintaining the highest standards of service, presentation, and authenticity.
• Collaborate with the culinary team to enhance menus, wine pairings, and guest experiences.
• Vocational certificate or degree, with experience as an Outlet Manager or Assistant Outlet Manager in a high-end restaurant.
• Deep knowledge of Italian cuisine, wine, and beverage pairing.
• Guest-focused, service-minded, with meticulous attention to detail.
• Strong sales acumen, dynamic, organized, with polished presentation and communication skills.
• Helps employees improve their skills and provides support for career development.
• Manages the team.
• Is in charge of organising the F&B point of sale from A to Z.
• Ensures guest satisfaction, quality and high standards of service for customers.
• Helps the point of sale attain profitable results.
• Drives sales to reach or exceed the assigned outlet Budget and controlls cost to be with in budget.

Experience:

5 years required

Skills:

Industry trends, Architecture, Leadership Skill, HACCP, English

Job type:

Full-time

• Create and implement innovative cocktail menus and signature beverage experiences that reflect the Mercure brand.
• Drive beverage creativity, quality, consistency, and guest satisfaction.
• Train, mentor, and develop bartenders and service team members to achieve excellence in product knowledge and service delivery.
• Monitor beverage cost, inventory, ordering, and stock control to maximize profitability.
• Analyze beverage performance and implement strategies to increase revenue and guest engagement.
• Collaborate with Culinary and Food & Beverage teams on promotions, events, seasonal menus, and special activations.
• Maintain strong relationships with suppliers and beverage partners.
• Ensure compliance with HACCP, hygiene, safety, and Accor brand standards.
• Stay informed on industry trends, emerging spirits, cocktail innovations, and luxury guest preferences.
• Support sustainability initiatives through responsible sourcing and waste management practices.
• Assist the Food & Beverage Manager in developing and executing the resort's beverage strategy.
• Bachelor's Degree in Hotel or Business Management, or related fiel.
• Minimum 3-5 years of mixology experience, including at least 2 years in a leadership role.
• Previous experience in a luxury hotel, resort, upscale bar, beach club, or internationally recognized hospitality venue preferred.
• Strong knowledge of cocktails, spirits, wines, beers, and current beverage trends.
• Proven experience in beverage menu development, costing, inventory management, and revenue optimization.
• Ability to inspire, coach, and develop a high-performing team.
• Strong leadership, communication, and interpersonal skills.
• Creative mindset with a passion for delivering unique guest experiences.
• Results-oriented with strong commercial awareness.
• English is mandatory.
• Additional Information.

Skills:

English

Job type:

Full-time

• Vocational diploma or degree in hospitality or F&B studies.
• Previous experience as a Guest Service Agent.
• Computer literate (Windows environment), PMS, Hotix, Tars and an aptitude for new technologies.
• Languages: fluent in the national language, English and a third language.
• Front Office / แผนกต้อนรับ.
• 1 อัตรา.
• อนุปริญญา/ปวส. ขึ้นไป.
• งานประจำ.
• ตามตกลง.
• [email protected].
• 08 ก.ค. 69.
• Attractive starting salary.
• Work hard 5 days, play harder 2 days.
• Every day gain exceptional experiences.
• Enjoy Accor privileges and benefits.
• Feel great working with an upscale resort.
• Housing and transportation are provided.
• Great opportunities for growth.
• Group life insurance & OPD.
• Provident fund.
• Recognition award - ด้วยแพ็คเกจเริ่มต้นที่น่าสนใจ.
• พักผ่อนเต็มที่สัปดาห์ละ 2 วัน.
• ค้นพบประสบการณ์การทำงานรูปแบบใหม่.
• เพลิดเพลินกับสิทธิประโยชน์ และสวัสดิการจาก Accor.
• เติมเต็มบรรยากาศการทำงาน ในรีสอร์ทระดับหรู.
• มีบ้านพักและรถรับส่งพนักงาน.
• โอกาสสำเร็จในสายอาชีพที่มั่นคงกว้างไกล.
• ประกันกลุ่มและค่ารักษาพยาบาลผู้ป่วยนอก.
• กองทุนสำรองเลี้ยงชีพ.
• รางวัลการบริการยอดเยี่ยม.
• วิธีการสมัคร.
• สมัครด้วยตนเองที่โรงแรมหรือส่งประวัติส่วนตัวมาที่อีเมล [email protected].

Experience:

5 years required

Skills:

Social media, Photography, Videography, English, Thai

Job type:

Full-time

• Brand, Creative & Lifestyle Marketing.
• Own the hotel's marketing expression and ensure a clear, distinctive and consistent personality.
• Ensure marketing and communications are aligned with Accor and applicable brand guidelines, while encouraging creative interpretation and fresh thinking.
• Develop compelling visual and written content that communicates the hotel's lifestyle, mood, experiences and sense of place.
• Manage creative briefs and quality of photography, videography, design and content.
• Avoid generic or overly corporate communication and continuously seek more engaging and authentic ways to tell the hotel's story.
• Maintain a high-quality library of approved creative assets.
• Destination & Local Storytelling.
• Bring the local destination, culture, food, people, history and lifestyle into the hotel's content and communications.
• Identify local creators, businesses, experiences and stories that can strengthen the hotel's positioning.
• Build relevant relationships within the local community and with media and content creators.
• Own the marketing calendar, including relevant local, national and international cultural moments.
• Digital & Commercial Performance.
• Develop and execute the annual Marketing & Communications plan and manage the related budget.
• Drive performance across website, social media, CRM, loyalty and other direct channels.
• Work closely with Sales, Revenue and Reservations to support demand, direct bookings, occupancy and revenue.
• Develop targeted campaigns around need periods, F&B, experiences, events and commercial opportunities.
• Monitor results and continuously adapt activity based on performance and market trends.
• PR & Communications.
• Manage PR, media relations, influencer collaborations and relevant partnerships.
• Identify genuine stories and experiences within the hotel that can generate meaningful exposure.
• Ensure all external communication is engaging, accurate and aligned with the hotel's positioning.
• Work closely with F&B and Operations to create content around the hotel's experiences and offerings.
• Team & Creative Partners.
• Lead, coach and develop the marketing team with a focus on creativity, accountability and quality.
• Build and manage a strong network of photographers, videographers, designers, agencies and other creative partners.
• Ensure external partners understand the brand and deliver work to the required standard.
• Key Expectations The Manager is expected to balance brand consistency with creative freedom. Brand guidelines should provide the foundation, not limit creativity.
• Distinctive - recognizably ours.
• Relevant - connected to our guests and destination.
• Creative - fresh, unexpected and engaging.
• Authentic - reflecting the real hotel and local community.
• Commercial - contributing to demand, revenue and direct business.
• Main Challenges.
• Balancing creative ideas with brand alignment.
• Building a distinctive lifestyle identity while maintaining brand consistency.
• Turning local culture and destination experiences into authentic storytelling.
• Balancing short-term commercial requirements with long-term brand development.
• Maintaining consistent quality across multiple channels and creative partners.
• Knowledge & Experience.
• Bachelor's Degree in Marketing, Communications, Creative Industries or related field.
• Minimum 5 years' relevant marketing and communications experience, preferably in hospitality, lifestyle, resort or design-led environments.
• Strong digital, social media, content, PR and CRM experience.
• Strong knowledge of Instagram, TikTok and visual-first platforms.
• Experience working with photographers, videographers, designers and creative agencies.
• Good understanding of hotel commercial performance.
• Strong appreciation of Thai culture, local communities and destination storytelling.
• Excellent written and spoken English and Thai.
• Core Competencies.
• Creative & strong visual eye.
• Lifestyle and destination mindset.
• Strong brand understanding.
• Commercially driven.
• Culturally curious.
• Proactive and accountable.
• Excellent attention to detail.
• Agile and adaptable.
• Strong communicator and team player.
• Role Definition.
• The Marketing & Communications Manager is the storyteller, creative guardian and commercial marketer of the hotel - making the property visible, desirable, relevant and memorable while connecting the brand with its destination, community and guests.

Skills:

Marketing Strategy, Digital Marketing, Google Analytics, Microsoft Office, Social media

Job type:

Full-time

• Drive and implement key strategies as developed by ATDMC for each specific hotel in the assigned portfolio, ensuring the adoption of best practices to maximize online revenue.
• Support website content updates as needed to ensure hotels align with brand standards, follow best practices, and maintain accurate online information.
• Ensure the hotel microsite meets brand standards and is presented accordingly, with updates made.
• Direct hotel teams on ongoing relevant content for business needs and user trends.
• Review content as communicated by the hotel to ensure it is set up correctly and meets best practices to drive bookings/leads.
• Monthly UX Audit on both mobile and desktop versions to ensure all pages are set correctly, and correct any issues / address 401/404/405 errors impacting site use and searchability penalties.
• Direct / oversee with the hotel team to manage AH.com / Brand.com / Accor App to ensure hotel content is best presented to meet Accor Audit Standards.
• Visitation Summary.
• Channel Reporting.
• Country of Origin.
• Trending Pages Analysis.
• Rooms Revenue Generated from D-Edge Website.
• Monthly SEO Overview Report and key action recommendations.
• Execute SEO strategies to optimize cluster websites in the required languages, following the SEO Manager's direction and the hotel's contracted scope of work.
• Collaborate with the SEO Manager to develop and implement a targeted keyword strategy aimed at driving qualified traffic to the hotel microsite, aligned with the hotel's priorities.
• First priority on brand name to protect against OLTA's.
• Secondary priority on generic search related to hotel (ex. "Khao Lak Weddings").
• Ensure content delivered by either the hotel or ATDMC meets a Flesch reading score of 65 and above.
• Communicate key strategies/updates to hotels in the portfolio based on the SEO Manager's direction and feedback.
• Guide and give feedback on the quality of onsite content including written content, images and videos, in order to driver higher engagement and conversion rates.
• Review all social media content for the assigned portfolio prior to posting, providing direction and guidance on the hotel's social media strategy to maximize impressions and click-through rates to the website. Manage social media content as specified in the contract, where applicable.
• Guide and mentor hotel teams to create content aligned with best practices and platform-specific 'rules of engagement,' ensuring maximum impressions and click-through rates to the sites.
• Review all social media plans 2 weeks ahead to ensure posts are in line with standards and do not work against related social media algorithms, causing penalties on page including clickbait, engagement bate, share bait, monetization bait, comment bait.
• Assist ATDMC General Manager as needed in any crisis management on social media.
• Identifying key interest markets & demographics online.
• Selection of key ad types that match the offer/objective.
• Review of content/recommendations to drive performance based on objective.
• Review performance, adapt and drive CTR to hotel microsite.
• Conduct A/B testing as needed/reviewing with the Senior Digital Marketing Manager.
• Review all ad content to ensure it is fully brand compliant (flag all non-compliant content requests with ATDMC General Manager for final approval and recommendations).
• Monthly reporting on the performance to the hotel, based on the key metrics of Impressions & Reach, CPM, CTR, CPC.
• Ensure monthly invoices are sent to the hotels for advertising spend by the required deadline.
• To present monthly to every account in the portfolio a minimum of 3 ATDMC-qualified influencers/bloggers based on key focus areas of the hotel.
• To ensure hotel chatbots are updated with correct content and fully functional, managing updates with the Digital Marketing Executive responsible for chatbots. Updates to be made and live within 72 hours of hotel update requests.
• To ensure each hotel in the Account Manager's portfolio receives a minimum of three 15-second videos per month based on the hotel's needs/targets/advertising from existing footage to comply with contract obligations.
• To develop a cohesive working relationship with hotels in the portfolio and be seen as the key digital specialist for the property, influencing property direction based on best practices and driving online performance.
• Deliver performance analyses of website and social media key KPIs during hotel meetings, providing actionable recommendations to drive year-over-year growth. Meetings will be conducted online or in person based on the hotel's preference and will take place systematically every two weeks.
• To communicate in a timely manner to hotels in the Account Manager's portfolio and ensure the designated group chat is used, along with Teamwork.com, to ensure clear and transparent communication with all parties.
• To communicate to Senior Digital Manager and General Manager in a timely manner any issues or concerns regarding actions or performance that could impact hotel's performance.
• To follow all Accor digital policy and direction.
• Previous experience as in a digital marketing agency or digital manager in a large hotel operation.
• Knowledge of WordPress and Yoast SEO plugins.
• Teamwork.com for tracking of key tasks and communications.
• Semrush.
• Facebook Ads.
• Google Ads.
• Google Search Console.
• Google Analytics.
• Google Looker Studio.
• Microsoft Office Suite.
• Photoshop / Premier.
• AI Tools - Gemini Pro / Sintra / Claude.

Experience:

5 years required

Skills:

Industry trends, Leadership Skill, Mandarin, English, Russian

Job type:

Full-time

• Lead and oversee daily bar operations across the resort's outlets.
• Create and implement innovative cocktail menus and signature beverage experiences that reflect the Pullman brand.
• Drive beverage creativity, quality, consistency, and guest satisfaction.
• Train, mentor, and develop bartenders and service team members to achieve excellence in product knowledge and service delivery.
• Monitor beverage cost, inventory, ordering, and stock control to maximize profitability.
• Analyze beverage performance and implement strategies to increase revenue and guest engagement.
• Collaborate with Culinary and Food & Beverage teams on promotions, events, seasonal menus, and special activations.
• Maintain strong relationships with suppliers and beverage partners.
• Ensure compliance with HACCP, hygiene, safety, and Accor brand standards.
• Stay informed on industry trends, emerging spirits, cocktail innovations, and luxury guest preferences.
• Support sustainability initiatives through responsible sourcing and waste management practices.
• Assist the Director of Food & Beverage in developing and executing the resort's beverage strategy.
• Minimum 3-5 years of mixology experience, including at least 2 years in a leadership role.
• Previous experience in a luxury hotel, resort, upscale bar, beach club, or internationally recognized hospitality venue preferred.
• Strong knowledge of cocktails, spirits, wines, beers, and current beverage trends.
• Proven experience in beverage menu development, costing, inventory management, and revenue optimization.
• Ability to inspire, coach, and develop a high-performing team.
• Strong leadership, communication, and interpersonal skills.
• Creative mindset with a passion for delivering unique guest experiences.
• Results-oriented with strong commercial awareness.
• English is mandatory.
• Thai is a real plus.
• Knowledge of Accor standards is an advantage.
• A third language such as Russian, Mandarin, or German would be beneficial.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Opportunity to grow and develop within your property and across the world.
• Access to Accor's learning and development programs.
• Ability to contribute to the local community through Corporate Social Responsibility and ESG initiatives.
• Work in one of Phuket's most beautiful beachfront resort destinations.
• Be part of a passionate Food & Beverage team dedicated to creating exceptional guest experiences.
• Why Join Pullman Phuket Panwa?.
• This is a unique opportunity for a creative beverage professional to shape and elevate the cocktail culture at one of Phuket's leading beachfront resorts. If you are passionate about mixology, leadership, innovation, and delivering unforgettable guest experiences, we would love to hear from you.

Experience:

5 years required

Skills:

Leadership Skill, Mandarin, English, Russian, German

Job type:

Full-time

• Lead and oversee daily bar operations across the resort's outlets.
• Create and implement innovative cocktail menus and signature beverage experiences that reflect the Pullman brand.
• Train, mentor, and develop bartenders and service team members to achieve excellence in product knowledge and service delivery.
• Monitor beverage cost, inventory, ordering, and stock control to maximise profitability and optimise revenue performance.
• Collaborate with Culinary and Food & Beverage teams on promotions, events, seasonal menus, and special activations.
• Maintain strong relationships with suppliers and beverage partners.
• Ensure compliance with HACCP, hygiene, safety, and Accor brand standards.
• Assist the Director of Food & Beverage in developing and executing the resort's beverage strategy.
• Minimum 3-5 years of mixology experience, including at least 2 years in a leadership role.
• Proven experience in a luxury hotel, resort, upscale bar, or internationally recognised hospitality venue.
• Strong knowledge of cocktails, spirits, wines, beers, and current beverage trends.
• Demonstrated expertise in beverage menu development, costing, inventory management, and revenue optimisation.
• Proven ability to inspire, coach, and lead high-performing teams with excellent communication and interpersonal skills.
• Creative mindset with a results-oriented, commercially aware approach to delivering exceptional guest experiences.
• Fluent English; Thai language and knowledge of Accor standards are advantageous. A third language such as Russian, Mandarin, or German is beneficial.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Opportunity to grow and develop within your property and across the world.
• Access to Accor's learning and development programs.
• Ability to contribute to the local community through Corporate Social Responsibility and ESG initiatives.
• Work in one of Phuket's most beautiful beachfront resort destinations.
• Be part of a passionate Food & Beverage team dedicated to creating exceptional guest experiences.
• Why Join Pullman Phuket Panwa?.
• This is a unique opportunity for a creative beverage professional to shape and elevate the cocktail culture at one of Phuket's leading beachfront resorts. If you are passionate about mixology, leadership, innovation, and delivering unforgettable guest experiences, we would love to hear from you.

Experience:

2 years required

Skills:

Power point, Leadership Skill, English

Job type:

Full-time

• Organize and coordinate special events, VIP arrivals, and personalized guest experiences according to guest preferences.
• Monitor guest satisfaction and feedback and implement appropriate actions to improve the overall guest experience.
• Train, coach, and support team members in guest relations, service standards, and hospitality best practices.
• Maintain accurate guest records, preferences, and special requests in the hotel management system to support personalized service.
• Assist in developing and implementing initiatives to improve guest satisfaction, engagement, and loyalty.
• Handle guest complaints and concerns professionally, ensuring timely resolution and appropriate follow-up.
• Coordinate closely with Front Office, Housekeeping, Food & Beverage, Concierge, and other departments to ensure seamless guest service.
• Manage guest communications, including correspondence, special requests, pre-arrival arrangements, and follow-up.
• Monitor service quality and ensure compliance with Novotel service standards and hotel policies across all guest touchpoints.
• Assist in coordinating concierge services, transportation, activities, and other guest requests.
• Support the Guest Relations Manager in maintaining high levels of guest satisfaction and operational efficiency.
• Knowledge and Experience.
• Diploma in Tourism / Hospitality Management.
• Minimum 2 years of relevant experience in a similar capacity.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Good working knowledge of MS Excel, Word, & PowerPoint.
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication and customer contact skills.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

Skills:

English, Thai

Job type:

Full-time

• Oversee the daily operations of the engineering department, including preventive and corrective maintenance.
• Perform regular inspections of the property's mechanical systems and infrastructure.
• Collaborate with the Director of Engineering on long-term projects, such as renovation and upgrades.
• Ensure compliance with all local safety and environmental regulations.
• Bachelor's degree in Engineering, Facilities Managements, or a related field (Preferred).
• Proven experience of building systems, maintenance practices, and safety standards.
• Excellent problem-solving skills and ability to prioritize tasks.
• Fluency in Thai and English is required.
• 2 years at a similar position.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Good Communication Skills, Microsoft Office, Service-Minded, Leadership Skill, Energetic

Job type:

Full-time

• Guest Experience & Engagement.
• Team Supervision & Training.
• Facility & Equipment Management.
• Administration & Reporting.
• JOB QUALIFICATIONS.
• Bachelor's degree or Diploma in Sports Management, Physical.
• Education, Recreation Management, Hospitality Management, Tourism, or a related field.
• Relevant professional certifications in fitness, sports, swimming, lifeguarding, or first aid will be an advantage.
• Minimum 2-3 years of relevant experience in Recreation, Sports, Fitness, Leisure, or hotel operations.
• Previous supervisory experience in a hotel, resort, sports club, fitness center, or leisure facility is preferred.
• Experience in managing swimming pool, beach, gym, kids club, or recreational activities is an advantage.
• Skills & Competencies.
• Strong guest service and interpersonal skills.
• Good leadership, coaching, and team management skills.
• Good communication skills in English; additional languages are an advantage.
• Good knowledge of recreation and sports activities.
• Strong safety awareness and ability to respond to emergencies.
• Good problem-solving and decision-making skills.
• Ability to organize and coordinate multiple activities simultaneously.
• Energetic, proactive, friendly, and service-minded personality.
• Basic computer skills, including Microsoft Office and relevant hotel systems.
• Physical & Professional.
• Physically fit and able to work in outdoor and recreational environments.
• Comfortable working flexible hours, weekends, public holidays, and shifts when required.
• Able to participate in or demonstrate recreational and sports activities when necessary.
• Strong attention to cleanliness, grooming, safety, and professional appearance.

Experience:

2 years required

Skills:

Problem Solving, Leadership Skill, Budgeting

Job type:

Full-time

• Support the General Manager in achieving budgeted revenue, GOP, and profit targets.
• Monitor financial performance including forecasting, cost control, and productivity levels.
• Review monthly P&L statements and recommend corrective actions.
• Drive revenue enhancement and cost optimization initiatives.
• Participate in budgeting and strategic planning processes.
• Operation.
• Oversee daily hotel operations to ensure efficiency and service excellence.
• Ensure compliance with brand standards, policies, and local regulations.
• Monitor guest satisfaction scores and implement service improvement plans.
• Handle escalated guest complaints and ensure proper service recovery.
• Lead Executive Committee meetings in the absence of the General Manager.
• Ensure effective Manager-On-Duty coverage.
• Team Management.
• Provide leadership, coaching, and direction to Department Heads.
• Drive employee engagement and promote a positive working culture.
• Support talent development, succession planning, and performance management.
• Ensure manpower planning aligns with business volume.
• Foster cross-department collaboration.
• Main Complexity / Critical Issues in the Job.
• Managing multi-department operations simultaneously.
• Balancing guest satisfaction with financial performance.
• Handling crisis situations (guest incidents, operational disruptions, compliance matters).
• Managing diverse teams with different operational priorities.
• Meeting owner and corporate expectations while maintaining operational integrity.
• Knowledge and Experience.
• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Minimum 8-10 years of progressive hotel operations experience.
• At least 2-3 years in senior management role (e.g., Director of Operations, Rooms Division Manager, EAM).
• Strong financial acumen and understanding of hotel KPIs.
• Experience in branded international hotel environment preferred.
• Competencies.
• Leadership & People Management.
• Strategic Thinking.
• Financial Acumen.
• Operational Excellence.
• Guest Focus.
• Decision Making & Problem Solving.
• Communication & Influencing Skills.
• Crisis Management.
• Business Acumen.
• Results-Oriented.

Experience:

3 years required

Skills:

Business Development, Negotiation, English, Thai

Job type:

Full-time

• Develop and maintain strong relationships with Bangkok-based Corporate, Government, MICE, and DMC accounts while actively identifying and converting new business opportunities to achieve revenue targets.
• Develop and execute sales strategies aligned with market trends, staying close to the Thailand market and sharing relevant market intelligence with the Director of Sales and team.
• Conduct sales activities including client meetings, site inspections, networking, an ...
• Work closely with Revenue, Marketing, and Operations to maximize business opportunities and ensure seamless delivery of services.
• Strong background and proven experience in the Thailand market, particularly with Bangkok-based Corporate, Government, and MICE accounts.
• Minimum 2-3 years of hotel Sales & Marketing experience, preferably in a Sales Executive or Sales Manager role.
• Based in Bangkok with established relationships with key MICE players, companies, agencies, and DMCs.
• Fluent in English and Thai (mandatory).
• Demonstrated expertise in hotel sales, account management, market segmentation, and business development.
• Excellent relationship-building, communication, negotiation, and interpersonal skills.
• Proactive, commercially minded, target-oriented, and able to work independently and collaboratively.
• Preferred Qualifications.
• Third language proficiency (Indian language or Mandarin).
• Knowledge of hotel systems, Microsoft Office, and CRM/sales tools.
• Our MICE proposition goes beyond the meeting room. Guests and groups can enjoy a private beachfront setting, flexible meeting facilities, unique team-building and marine conservation experiences, as well as the opportunity to combine productive meetings with memorable Phuket experiences.
• Located away from the busy tourist areas while remaining accessible to Phuket Town, Chalong and the island's key attractions, the resort offers MICE planners a different proposition - a private, relaxed and experience-led destination for meetings, incentives and events.

Experience:

3 years required

Skills:

Project Management, Creative Thinking, Digital Marketing, Meet Deadlines, Service-Minded

Job type:

Full-time

• Digital Marketing & Social Media Content.
• Brand Identity & Brand Compliance.
• Photography, Video & Visual Content Production.
• Marketing Campaigns & Hotel Promotions.
• Coordination, Project Management & Quality Control.
• Performance Monitoring & Administrative Support.
• Bachelor's degree in Graphic Design, Visual Communication, Multimedia Design, Marketing Communications, or a related field.
• Minimum 3-5 years of relevant experience in graphic design, creative marketing, or marketing communications. Experience in the hospitality, hotel, or resort industry is preferred.
• Proficient in Adobe Creative Suite, particularly Photoshop, Illustrator, and InDesign. Knowledge of Canva, Adobe Premiere Pro, After Effects, or other video editing tools is an advantage.
• Good understanding of social media platforms, digital marketing content, online advertising formats, and visual storytelling.
• Strong creative thinking, visual communication, layout composition, typography, color coordination, and attention to detail.
• Ability to understand and consistently apply brand guidelines, corporate identity standards, and marketing communication objectives.
• Good communication and interpersonal skills, with the ability to coordinate effectively with internal departments and external suppliers.
• Good command of English and Thai, both written and spoken, particularly for marketing content and proofreading.
• Ability to manage multiple projects, prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
• Must provide a professional portfolio demonstrating graphic design, digital marketing materials, and creative campaign work.
• Creative, proactive, organized, detail-oriented, service-minded, and able to work independently as well as collaboratively.
• Experience in photography, video production, website content management, paid social media campaigns, and hotel marketing systems.

Experience:

2 years required

Skills:

Power point, English

Job type:

Full-time

• Restaurant & Banquet Operations.
• Assist in planning and supervising restaurant and banquet setup and service operations according to event requirements and hotel standards.
• Ensure all equipment, supplies, menus, and operational requirements are prepared and available before service.
• Coordinate closely with the Kitchen and related departments to ensure smooth and efficient service delivery.
• Monitor service quality and maintain consistent F&B standards throughout operations.
• Guest Service & Satisfaction.
• Respond to guest requests, feedback, and complaints promptly, professionally, and courteously.
• Escalate significant guest concerns or incidents to the Restaurant/Banquet Manager and follow up appropriately.
• Maintain good knowledge of all F&B outlets, services, facilities, and hotel offerings to support guest needs.
• Team Supervision & Development.
• Assist in supervising and assigning tasks to team members and casual staff to ensure work is completed on time and according to standards.
• Support manpower planning and work allocation for restaurant and banquet operations.
• Assist with staff coaching, development, counselling, and conflict resolution.
• Maintain positive and effective working relationships within the team.
• Operational & Cost Control.
• Monitor operating equipment and supplies to maintain appropriate par levels.
• Prepare or coordinate requisitions for replacement or additional operational items when required.
• Monitor staff overtime and applicable allowances and ensure accurate weekly records.
• Safety, Hygiene & Compliance.
• Ensure service, storage, and working areas are clean, safe, organized, and properly secured.
• Follow and reinforce hotel fire, life-safety, emergency, hygiene, and operational procedures.
• Attend assigned meetings, training programs, and briefings.
• Cross-Department Support.
• Provide operational support to other Food & Beverage outlets during peak periods when required.
• Perform other duties and responsibilities as assigned by the Management.
• Knowledge and Experience.
• Secondary/High school education.
• Certificate in Food & Beverage will be an advantage.
• Minimum 2 years of relevant experience in a similar capacity.
• Excellent reading, writing and oral proficiency in English language.
• Working knowledge of MS Excel, Word, & PowerPoint.
• Competencies.
• Good communication and customer contact skills.
• Service oriented with an eye for details.
• Ability to work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Must be well-presented and professionally groomed at all times.

Skills:

Leadership Skill

Job type:

Full-time

• Are you a passionate foodie and mixologist who is not afraid of thinking outside the box? Then, we have the job for you! As a Asst. Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level to support Director of F&B.
• In 3-4 bullet points, showcase the benefits and perks of working at the property.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.
• Lead, mentor and train the Food & Beverage Operations team.
• Ensure Food & Beverage relevant brand standards are maintained.
• Strategize on new products and service offerings.
• Create unforgettable experiences for our guests".
• Service focused personality is essential and previous leadership experience required.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.
• In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.
• Note: Customization may be included for any specific local or legislative requirements, such as work permits.
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Experience:

5 years required

Skills:

Business Development

Job type:

Full-time

• across group, transient, wholesale, and catering/banquet segments, with clear accountability for revenue growth, market share, and segment mix optimization.
• Develop and execute strategic sales plans.
• aligned with the hotel's commercial objectives, including annual targets, budgets, forecasts, and performance tracking.
• Proactively generate new business opportunities.
• and strategic partnerships, focusing on key source markets and high-value segments.
• Strengthen account management and sales effectiveness., ensuring a healthy pipeline, proactive client engagement, and conversion of qualified leads.
• Work closely with the Marketing Manager.
• to align sales initiatives with campaigns and demand generation, while maintaining clear ownership of revenue delivery.
• Continuously monitor market trends, competitor positioning, and demand patterns., adapting sales strategies to maximize performance.
• Collaborate with Accor regional and corporate teams.
• to ensure alignment with brand strategy, leverage commercial tools, and support overall business performance.
• Minimum 5 years of sales management experience., or at least 2 years in a similar leadership role, with a proven track record in driving revenue performance.
• Strong commercial acumen., with a solid understanding of market dynamics, distribution channels, and business drivers.
• Excellent command of English., both written and spoken, with strong communication and presentation skills.
• Proven ability to build and maintain strong client relationships., with a customer-focused mindset.
• Strong leadership, strategic thinking, and interpersonal skills., with the ability to influence and collaborate across teams.
• Based in Phuket or Bangkok., with flexibility to travel as required.
• Please send your enquiry or CV directly to [email protected].

Skills:

Budgeting, Opera, Portuguese, Thai

Job type:

Full-time

• Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests - from when they arrive, over the course of their stay and until they get their bill and head off again.
• Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions.
• Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy.
• Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence.
• Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house.
• Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups.
• And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton teams.
• What we're looking for.
• Most important is that you know how to provide a great and memorable guest experience - whether it's for someone staying with us or just stepping in for a drink or a bite to eat.
• Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must.
• Passionate about team development and a demonstrated experience in coaching and developing your team.
• You've got plenty of experience dealing with different types of requests successfully.
• If you're familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage.
• Individuals. You're looking for a place where you can be you; no clones in suits here.
• Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night.
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You're not precious. We leave our egos at the door and help get stuff done.
• You're up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together we'd have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Additional Information.
• Supervise daily reception, check-in, check-out, and guest service workflows.
• Resolve guest concerns quickly, professionally, and with care.
• Train, coach, and schedule front office team members.
• Monitor room inventory, occupancy, and yield management to help drive revenue.
• Act as the shift leader or hotel representative when the manager is away.
• Coordinate with housekeeping and maintenance to ensure clean and ready rooms.

Experience:

3 years required

Skills:

Leadership Skill, English

Job type:

Full-time

• Lead and inspire the banquet team to deliver memorable guest experiences.
• Ensure all events are executed smoothly, professionally and in line with Pullman brand standards.
• Work closely with Sales, Events, F&B and other departments to ensure seamless execution.
• Ensure high standards of service, quality, safety and operational excellence.
• Minimum 3 years' management experience in Meetings & Events, Banquets or F&B, preferably in a premium hospitality environment.
• Strong leadership, communication and organizational skills.
• Genuine passion for hospitality and guest engagement.
• Hands-on mindset with a focus on service excellence and attention to detail.
• Ability to manage multiple events and priorities in a fast-paced environment.
• Good command of English; additional languages are an advantage.
• Ensures that all events run smoothly in accordance with the specifications validated by the Sales Manager, the Food & Beverage Manager and the customer.
• Keeps all banquet area, banquet store and meeting rooms in good condition and well organized.
• Applies the brand's quality standards (SOP).
• Leads and supervises the banquet team.
• Required to work a varied schedule that may include evenings, nights, holidays and weekends. Regular off days can be moved if necessary.

Skills:

Project Management, Procurement, Leadership Skill, Budgeting, English

Job type:

Full-time

• Provide strategic leadership across all areas of the resort while driving exceptional operational and financial performance.
• Develop and execute commercial strategies to maximise occupancy, ADR, RevPAR, market share and profitability.
• Lead all operational departments to deliver exceptional guest satisfaction, service quality and brand standards.
• Lead all refurbishment, renovation and CAPEX projects while maintaining business continuity and guest satisfaction throughout the project lifecycle.
• Act as the primary liaison between the owners, Accor, the Cluster General Manager, architects, designers, consultants, contractors and project teams to ensure projects are delivered on time, within budget and to the required quality standards.
• Review and contribute to design concepts, layouts and operational flow to ensure projects are practical, commercially successful and operationally efficient.
• Build, coach and develop a high-performing Executive Committee and leadership team while creating a culture of accountability, engagement and continuous improvement.
• Deliver memorable guest experiences with a strong focus on leisure and family travel.
• Drive revenue growth through close collaboration with Revenue Management, Sales, Marketing and Distribution teams.
• Maintain strong relationships with the owners, Accor, the Cluster General Manager, business partners and the local community.
• Ensure compliance with all Accor brand standards, company policies, health & safety requirements and local legislation.
• Promote innovation and continuously identify opportunities to enhance the guest experience and overall resort performance.
• Proven experience as a Hotel General Manager with an international hotel brand.
• Minimum 3-5 years' experience as a Hotel General Manager with a demonstrated record of delivering strong commercial and operational results.
• Proven experience leading a hotel through a major renovation, refurbishment, repositioning, conversion or pre-opening project is essential.
• Demonstrated success in managing a hotel through a major operational transformation while maintaining business continuity, guest satisfaction and financial performance.
• Proven experience working closely with hotel owners, Accor, asset managers, architects, designers, consultants, contractors and project management teams throughout renovation or construction projects.
• Strong understanding of hotel development, design, construction, engineering, fit-out, FF&E procurement and project delivery.
• Experience coordinating multiple stakeholders to successfully deliver renovation projects on time, within budget and in accordance with brand standards.
• Experience with international hotel brands and brand conversion or repositioning projects.
• Strong commercial acumen with a proven track record of driving revenue growth, profitability, ADR, RevPAR and market share.
• Previous experience leading a family resort or leisure-focused destination resort is highly desirable.
• Strong understanding of family travel, leisure resort operations and guest experience.
• Previous experience within the Phuket or Thailand hospitality market would be a distinct advantage.
• Proven ability to lead and inspire large multicultural teams while developing future leaders.
• Hands-on leadership style with a strong focus on operational excellence, team engagement and guest satisfaction.
• Excellent communication, presentation and stakeholder management skills.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced, multi-stakeholder environment.
• Demonstrated resilience, adaptability and decisive leadership during periods of change.
• Bachelor's Degree in Hospitality Management, Business Administration or a related discipline.
• Fluent in English; additional languages would be an advantage.
• Additional Information.
• We are looking for an experienced, commercially focused and highly visible General Manager who enjoys leading from the front and creating memorable guest experiences.
• Exceptional leadership and people development skills.
• Strong commercial thinking balanced with operational excellence.
• A genuine passion for hospitality and guest satisfaction.
• The ability to successfully lead major renovation and transformation projects while maintaining operational performance.
• Strong financial planning, budgeting, forecasting and revenue management capability.
• Confidence in working directly with owners, Accor and senior stakeholders.
• Excellent relationship management skills with consultants, designers, contractors and project teams.
• A collaborative leadership style built on integrity, accountability and transparency.
• The ability to identify opportunities, embrace innovation and continuously improve the guest journey.
• A proven ability to position the resort for long-term sustainable growth while maintaining Novotel brand standards.
• This is an outstanding opportunity for a passionate and experienced hospitality leader to make a lasting impact by leading one of Phuket's established family resorts through its next exciting phase of growth, renovation and commercial success. If you have a proven track record of delivering exceptional business performance while successfully managing major hotel transformation projects, we would be delighted to hear from you.

Skills:

Opera, Mandarin, English, Russian, German

Job type:

Full-time

• Supervises guest welcoming operations and rooms sales carried out by his/her team.
• Is in charge of coordination the team.
• Organizes guest arrivals and departures with the team.
• Ensures that guests' requests take priority in the team's work.
• Ensures that services meet guests' expectations.
• On starting work every day, checks the remaining departures and that the appropriate invoices are present and correct, complete with receipts.
• Prepares the arrivals and departures list and VIP list.
• Keeps track of the standard of services delivered, based on guest comments and quality audits.
• Supervises the receptionists' checklist.
• Supervises the management of debtors, group and individual guest invoicing and cash operations.
• Ensure internal procedures are duly applied.
• Diploma or Degree preferably in hospitality or related field.
• Previous experience as a Team Leader or Duty Manager.
• Computer literate (Windows environment), PMS (Opera), Tars online and an aptitude for new technologies.
• English is mandatory.
• Thai language is a strong advantage,.
• A 3rd language would be a plus including Russian, Mandarin or German.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

3 years required

Skills:

Leadership Skill

Job type:

Full-time

• We're looking for a dynamic Beverage Manager to lead the beverage experience across our three signature bars and elevate the overall drink culture at the resort.
• You'll be the creative force behind our bar concepts, ensuring world-class quality, consistency, and innovation that reflect our flagship Pullman spirit.
• As part of the F&B leadership team, you'll drive excellence in both product and service, inspire a high-performance team, and deliver memorable guest experiences that align with our brand vision and business goals.
• Minimum 3 years of progressive beverage experience within premium or luxury hospitality brands, including at least 2 years in a F&B leadership role.
• A genuine passion for mixology, beverage trends, and guest engagement.
• Strong leadership and communication skills to guide, mentor, and develop a diverse team.
• A hands-on mindset with a focus on guest satisfaction, creativity, and operational excellence.
• Manages the team of Azur, C-Bar, Float, helping them improve their skills and providing support for career development, make sure all bars are aligned in terms of recipes and quality of drinks.
• Manages headcount and bar organisation for optimum performance.
• Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards.
• Conveys the hotel's image through his/her attitude, professionalism and involvement in the field.
• Ensures that all products served to guests conform to standard and are of good quality.
• Is responsible for the bar's budget, develops revenue and profit margins.
• Helps the hotel meet its targets.

Skills:

Opera, English, Thai

Job type:

Full-time

• Experience one of the best Phuket hotels featuring three pools, each with a swim-up bar,.
• A spa with outdoor cabanas,.
• Complimentary wellness activities, rooftop mini-golf, games room, kids club, a 24-hour gym.
• A complimentary shuttle bus to Patong Beach, just a five-minute drive.
• Serving as the dedicated point of contact for Pool Villa guests, delivering warm, personalised service from arrival through departure.
• Coordinating villa arrival experiences, in-villa dining, amenities, and housekeeping requests to ensure a seamless private-villa stay.
• Anticipating guest needs and preferences, curating bespoke touches and experiences throughout the guest journey.
• Liaising with Housekeeping, Engineering, F&B, and Spa teams to resolve requests promptly and maintain villa standards at all times.
• A minimum of 1-3 years' experience in villa hosting, butler service, or guest relations within a luxury resort is preferred.
• Proficiency in Microsoft Word and Excel, with working knowledge of hospitality software (Opera system).
• Excellent command of both English and Thai (listening, speaking, reading, and writing) for effective communication.
• Additional Information.
• Supervise daily reception, check-in, check-out, and guest service workflows.
• Resolve guest concerns quickly, professionally, and with care.
• Train, coach, and schedule front office team members.
• Monitor room inventory, occupancy, and yield management to help drive revenue.
• Act as the shift leader or hotel representative when the manager is away.
• Coordinate with housekeeping and maintenance to ensure clean and ready rooms.

Skills:

Digital Marketing

Job type:

Full-time

• Update and maintain content on hotel microsites, ensuring information is accurate, up to date, and aligned with brand guidelines and campaign messaging.
• Manage content updates across ecommerce and restaurant websites, including new promotions, menu updates, seasonal campaigns, and operational information.
• Perform website CMS updates for all ATDMC-hosted websites, including WordPress and plugin updates, ensuring all sites remain on the latest approved versions.
• Plan and publish organic social media content for select hotels, including caption writing, post scheduling, and coordination of visual assets.
• Assist with the setup of digital advertising campaigns, including campaign implementation and the preparation of Thai-language ad captions where required.
• Maintain and update a database of relevant influencers and content creators, and provide monthly recommendations to hotels based on campaign objectives, target audiences, and current social trends.
• Manage chatbot systems, including setup, performance monitoring, updates requested by hotels, and troubleshooting failed chats or technical issues.
• Edit social media video content as required, using pre-recorded footage and following direction from the Digital Marketing Manager.
• Support the team in preparing updated meeting presentations as required, including maintaining a monthly "base" presentation template used across all hotels.
• Key Mentoring and Guidance.
• Responsibilities: (pending skills assessment).
• Provide guidance and feedback on quality of on-site content, including written content, images, and video, with the objective of improving engagement and conversion rates.
• Provide direction on the social media strategy of hotels, under the guidance of the ATDMC Digital Marketing Manager and ATDMC General Manager, with the goal of maximising social performance and increasing click-through traffic to hotel websites.
• Provide guidance and feedback on hotel CPC and display marketing strategies based on hotel objectives (e.g., room nights, restaurant bookings), under the direction of the ATDMC Digital Marketing Manager. This includes ensuring brand standards are maintained and appropriate visual assets are used.
• Present website, advertising and social media performance analysis during hotel meetings, including key KPIs and recommendations to drive year-on-year growth.
• Previous experience as a Digital Marketing Executive in a large hotel operation, or an Assistant Digital Marketing Manager in small hotel operation, or relevant experience in a digital marketing agency.
• Meta Business Suite.
• Meta Ads Manager.
• WordPress and WooCommerce.
• Yoast SEO.
• Teamwork (for tracking of key tasks and communications).
• Semrush.
• Google Ads.
• Google Search Console.
• Google Analytics.
• Looker Studio.
• Microsoft Office Suite.
• Video editing software.
• Position.
• Previous experience as a Digital Marketing Executive in a large hotel operation, or an Assistant Digital Marketing Manager in small hotel operation, or relevant experience in a digital marketing agency.

Experience:

3 years required

Skills:

Purchasing, Budgeting, Energetic, HACCP, English, Thai

Job type:

Full-time

• Oversee the day-to-day operations of all assigned F&B outlets, ensuring smooth and efficient service.
• Lead and develop outlet managers, supervisors, and service teams to achieve operational excellence.
• Ensure guest satisfaction through proactive engagement, service recovery, and continuous improvement initiatives.
• Monitor and manage labor costs, productivity, and departmental expenses in line with budget targets.
• Drive beverage and food sales through upselling, promotions, and innovative guest experiences.
• Ensure compliance with company standards, HACCP requirements, health & safety regulations, and hygiene protocols.
• Collaborate closely with Culinary, Stewarding, Purchasing, Revenue, and Marketing teams.
• Analyze outlet performance, guest feedback, and financial results to identify opportunities for improvement.
• Support special events, themed dining experiences, and resort-wide F&B initiatives.
• Thai Nationality.
• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in a Food & Beverage management role within an international hotel or upscale restaurant environment.
• Strong leadership and team development skills.
• Proven ability to manage multiple outlets and high-volume operations.
• Strong understanding of financial controls, budgeting, and cost management.
• Excellent communication skills in Thai and English.
• Knowledge of HACCP, food safety, and quality standards.
• Familiarity with POS systems and hotel management software.
• At Pullman Phuket Karon Beach Resort, we believe in creating memorable experiences for our guests while fostering a collaborative, innovative, and people-focused culture. If you are passionate about hospitality, leadership, and delivering exceptional dining experiences, we would love to hear from you.

Experience:

5 years required

Skills:

Leadership Skill, Payroll, English

Job type:

Full-time

• Maintain high standards of cleanliness, hygiene, room presentation and maintenance throughout the hotel.
• Conduct regular room and public-area inspections and ensure rooms are ready on time.
• Manage daily Housekeeping operations, manpower, productivity and room priorities.
• Handle guest concerns and ensure prompt service recovery.
• Lead, train, coach and develop the Housekeeping team.
• Coordinate closely with Front Office, Engineering, Laundry and other departments.
• Manage linen, uniforms, amenities, cleaning supplies, equipment and inventories.
• Control departmental budget, payroll and operating expenses.
• Ensure compliance with hotel quality standards, LQA, safety, hygiene and sustainability requirements.
• Monitor guest feedback, inspection results and performance indicators and take corrective action.
• Degree/Diploma in Hospitality Management or related field.
• Minimum 5 years' Housekeeping experience, including 3 years in a Housekeeping Manager or comparable senior role.
• Experience in an international Five-Star hotel or resort.
• Strong knowledge of Housekeeping operations, room inspection, hygiene, laundry, inventory and cost control.
• Experience with LQA or comparable quality standards preferred.
• Good leadership, communication and people-management skills.
• Good command of English and relevant hotel systems.

Experience:

1 year required

Skills:

Purchasing, HACCP, English

Job type:

Full-time

• Monitor food stock, market lists, kitchen supplies, and month-end inventories to ensure smooth operations and cost control within budget.
• Support daily operations by managing Banquet Event Orders (BEOs), coordinating with kitchen, stewarding, purchasing, and engineering teams, and following up on operational requests.
• Ensure compliance with HACCP, workplace safety, hygiene, and Accor quality standards while maintaining accurate safety and compliance records.
• Supervise and support culinary and F&B colleagues, including scheduling, leave records, staff administration, productivity, and departmental communication.
• Assist the Executive Chef and DOFB in overseeing departmental performance, operational efficiency, sustainability initiatives, and service excellence standards.
• Secondary / High school education.
• Minimum 1 years of secretarial experience.
• Good reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.

Skills:

Service-Minded, Enthusiastic, English

Job type:

Internship

• Welcome and greet guests in a warm, friendly, and professional manner.
• Assist with check-in and check-out procedures.
• Provide information about hotel facilities, services, room types, and operating hours.
• Handle guest requests, inquiries, and basic complaints professionally.
• Assist guests with transportation, restaurant recommendations, local attractions, and other hotel services.
• Communicate with guests in English to provide effective and personalized service.
• Answer telephone calls, emails, and guest inquiries when required.
• Coordinate with other hotel departments, such as Housekeeping, F&B, Engineering, and Concierge, to fulfill guest requests.
• Assist with luggage and other Front Office services when required.
• Maintain accurate guest information and assist with basic Front Office administrative tasks.
• Follow hotel standards, policies, and procedures at all times.
• Maintain a professional appearance and demonstrate excellent hospitality etiquette.
• Perform other duties as assigned by the Front Office Supervisor or management.
• Currently studying in Hospitality Management, Hotel Management, Tourism, or a related field.
• Good command of spoken and written English.
• Russin speaking woukd be advantage.
• Friendly, outgoing, and service-oriented personality.
• Good communication and interpersonal skills.
• Willing to learn and work as part of a multicultural team.
• Able to work under pressure and handle multiple tasks.
• Good problem-solving and customer-service skills.
• Professional appearance and positive attitude.
• Basic computer skills.
• Able to work flexible shifts, including weekends and public holidays if required.

Skills:

Safety Management, Leadership Skill, Teaching

Job type:

Full-time

• Daily Security & Protection: Oversee daily security functions to safeguard hotel property, assets, guests, and staff.
• Safety & Emergency Training: Lead and conduct training programs for Heartists on emergency response, fire safety, and accident prevention.
• Compliance & Record Keeping: Maintain up-to-date logs, legal documents, and safety certifications required by law and brand standards.
• Balanced Operations: Foster a safe and satisfying experience for everyone while strictly managing and meeting the department's operating budget.
• Proven experience in hotel security, loss prevention, or safety management.
• Strong knowledge of fire safety regulations, emergency response procedures, and legal compliance.
• Exceptional communication and leadership skills with a people-first approach (passion for supporting Heartists and guests).
• Ability to handle high-pressure situations calmly and effectively.
• Communicating, Monitoring, and Ensuring Safety Standards - Communicating the importance of safety procedures, detailing procedure codes, ensuring heartist (employee) understanding of safety codes, monitoring processes and procedures related to safety.
• Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity;.
• leads by example.
• Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
• Implementing Controls to Manage Risk - Implementing action plans to monitor and control risk.
• Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.
• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
• Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Managing Daily Operations of the area or department - Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Skills:

Recruitment, Purchasing, Leadership Skill, English

Job type:

Full-time

• Manage all recreation, sports, wellness, Kids Club, and entertainment activities.
• Develop annual, seasonal, and daily activity programs for guests of all ages.
• Kids Club, Family Activities, Fitness Center, Sports Facilities, Pool & Beach Activities.
• Pool Activities, Evening Entertainment Programs.
• Maintain service standards in accordance with hotel brand requirements.
• Strategic Planning & Program Development.
• Develop innovative recreational and entertainment concepts to enhance guest experiences.
• Holiday Programs.
• Christmas Celebrations.
• New Year Events.
• Songkran Activities.
• Family Festivals.
• Wellness Programs.
• Team Building Activities.
• Corporate Group Activities.
• Monitor market trends and competitor offerings.
• Continuously improve activity offerings based on guest feedback.
• Leadership & Team Management.
• Assistant Recreation Manager.
• Entertainment Supervisors.
• Kids Club Supervisors.
• Recreation Supervisors.
• Recreation & Kids Club Attendants.
• Entertainment Staff.
• Conduct recruitment, onboarding, training, coaching, and performance evaluations.
• Develop succession plans and career development programs.
• Conduct daily, weekly, and monthly departmental meetings.
• Guest Experience Management.
• Ensure exceptional guest satisfaction and engagement.
• Personally interact with guests and VIPs to enhance experiences.
• Monitor guest feedback, online reviews, and survey results.
• Resolve guest complaints efficiently and professionally.
• Develop family-friendly and luxury guest experiences that support brand positioning.
• Revenue & Financial Management.
• Revenue Generation.
• Private Family Activities.
• Team Building Programs.
• Bicycle Rentals.
• Cabana Rentals.
• Sports Programs.
• Kids Programs.
• Special Events.
• Wellness Activities.
• Identify new business opportunities and ancillary revenue streams.
• Budget Management.
• Prepare annual departmental budgets and forecasts.
• Monitor labor costs and operating expenses.
• Manage purchasing and inventory control.
• Achieve departmental revenue and profitability targets.
• Safety, Risk & Compliance.
• Ensure compliance with hotel safety policies and procedures.
• Implement child safeguarding standards within Kids Club operations.
• Conduct risk assessments for all activities and events.
• Ensure emergency action plans are current and practiced.
• Maintain compliance with local laws, licensing, and operational requirements.
• Lead incident investigations and corrective actions.
• Facility Management.
• Oversee maintenance and cleanliness of recreation facilities.
• Ensure all recreation and entertainment equipment is safe and operational.
• Coordinate with Engineering and Housekeeping departments.
• Monitor facility enhancement and refurbishment projects.
• Administration & Reporting.
• Monthly Performance Reports.
• Revenue Reports.
• Activity Participation Reports.
• Guest Satisfaction Analysis.
• Budget Reports.
• Analyze performance trends and recommend improvements.
• Maintain operational records and compliance documentation.
• Minimum 5-7 years' experience in Recreation, Entertainment, Leisure, Sports, or Resort Operations.
• Minimum 2-3 years' experience in a management role.
• Experience in luxury resorts, family resorts, or international hotel brands preferred.
• Language & Communication: Excellent command of the English language with highly effective written and verbal communication skills.
• Leadership & Coaching: Proven ability to supervise, strongly motivate, coach, and counsel sales professionals while encouraging high team spirit and morale.
• Execution & Pace: Hardworking, organized, and capable of working in a very fast-paced environment to launch and manage major projects independently.

Skills:

Quality Assurance, Fast Learner, Social media, Architecture, Leadership Skill

Job type:

Part-Time

• To support improve guest satisfaction, increase the departmental revenue, analyses business trends and implement all action plans given to improve restaurant performance.
• Position: Assistant Restaurant Manager.
• Outlet Operations & Brand Standards.
• Assist in managing the daily operations of the restaurant and Room Service to ensure smooth, efficient, and professional service.
• Implement and maintain Mercure brand standards and outlet concepts across Baitong, Ecume, Koh 17 Rooftop Bar & Speciality Restaurant.
• Monitor food and beverage quality, presentation, service standards, cleanliness, and overall guest experience.
• Ensure all food and beverage operations comply with HACCP, FSMS, food safety, and hygiene standards.
• Guest Experience & Revenue.
• Drive guest satisfaction and dining experience through professional service and effective guest engagement.
• Monitor guest feedback, social media reviews, and RPS results, and implement improvement actions accordingly.
• Support promotional activities, special events, menu presentation, and service initiatives to enhance guest experience and maximize revenue.
• Identify opportunities to improve outlet performance, revenue generation, and market competitiveness.
• Team Leadership & Training.
• Supervise, coach, and motivate restaurant team members to achieve high standards of service and performance.
• Conduct service and product knowledge training to strengthen team members' skills and professionalism.
• Support staff induction, training needs analysis, performance appraisal, probation reviews, coaching, and counseling.
• Maintain effective communication and positive working relationships within the team.
• Ensure staffing requirements and departmental manpower needs are properly planned and supported.
• Cost Control, Inventory & Administration.
• Monitor and control operating costs while maintaining required quality and service standards.
• Ensure accurate monthly, quarterly, and annual inventory and stock-taking of OSE, FFE, beverages, and other operational items.
• Monitor and maintain breakage, spoilage, disposal, and replacement records.
• Ensure menus, beverage lists, and wine lists are accurate, updated, and maintained in good condition.
• Implement and follow daily, weekly, and monthly operational checklists to ensure efficiency and consistency.
• Hygiene, Safety & Quality Assurance.
• Conduct and record regular hygiene and sanitation spot checks throughout the restaurant and related operational areas.
• Ensure food preparation, presentation, storage, and service comply with food safety and hygiene requirements.
• Monitor restaurant and buffet set-up to ensure cleanliness, safety, presentation, and brand compliance.
• Take corrective actions and follow up on operational issues to maintain consistent quality standards.
• Performance & Business Improvement.
• Work closely with the Food & Beverage Manager to achieve departmental revenue, profitability, cost control, guest satisfaction, and employee engagement targets.
• Analyze operational performance, guest feedback, and market trends and recommend appropriate improvements.
• Set high performance standards and continuously seek opportunities to improve service quality, operational efficiency, and business results.
• Lead by example in demonstrating brand values, grooming standards, professional behavior, and service excellence.
• Policies, Procedures & Compliance.
• Implement and ensure compliance with hotel policies, procedures, brand standards, and operational guidelines.
• Maintain up-to-date departmental standards, procedures, checklists, and staff records.
• Attend departmental and hotel meetings as required and ensure relevant information and activities are effectively communicated to the team.
• Perform other related duties and special projects as assigned by the immediate Supervisor/Manager.
• Key Job Focus.
• Maximize restaurant profitability through revenue generation, effective cost control, and operational efficiency.
• Consistently deliver excellent guest experiences while achieving RPS and employee engagement objectives.
• Ensure compliance with Mercure brand standards, HACCP/FSMS, food safety, hygiene, and service quality requirements.
• Develop and coach F&B team members to build a professional, high-performing, and guest-focused team.
• Continuously identify opportunities for service improvement, revenue growth, and operational excellence.
• Knowledge and Experience.
• A graduate student/ high school or working experience equivalent in hotel/ tourism/ culinary school.
• Minimum of 3 years Supervisory role & 2 years Asst manager role in food and beverage management experience in a resort/ city hotels, preferably in the luxury setting.
• A strong understanding of operational controls, budgeting, sales, and marketing.
• Strong oral and written communication skills.
• Fast learner and subsequently ability to train and develop team members.
• Ability to work effectively in a team environment and take initiative.
• Excellent organizational skills.
• Well adapt in a multi- cultural environment.
• Additional Information.
• Competencies.
• Good interpersonal skills with ability to communicate with all levels of employees.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.

Experience:

2 years required

Skills:

Product Development, Architecture, Energetic, Teamwork, HACCP

Job type:

Part-Time

• Supervise the daily operations of the assigned bar outlets, ensuring smooth, efficient, and consistent service.
• Ensure all products and services meet brand standards and quality expectations.
• Monitor guest satisfaction and promptly address guest concerns or operational issues.
• Revenue & Cost Control.
• Support the achievement of departmental profitability through revenue generation and effective cost control.
• Monitor sales, operating costs, stock levels, par stock, and FIFO procedures.
• Analyze business performance and provide recommendations to the Bar Manager/F&B Manager for improvement.
• Bar Facilities & Hygiene.
• Ensure bars, pantries, fridges, equipment, storage areas, furniture, and entertainment facilities are clean, organized, safe, and in good working condition.
• Maintain high standards of sanitation, cleanliness, HACCP/FSMS, and food safety.
• Ensure promotional materials and outlet presentation are clean, complete, and ready before operation.
• Team Supervision & Training.
• Supervise, coach, and support bartenders and bar team members to achieve high performance standards.
• Plan and conduct training for new and existing team members and ensure training is properly implemented and followed up.
• Promote teamwork, professional grooming, positive behavior, and adherence to hotel values and brand standards.
• Product Development & Guest Experience.
• Support the development of trendy cocktails, beverages, and promotional initiatives to enhance guest engagement and revenue.
• Coordinate the preparation, presentation, and service of beverages and related products to ensure consistent quality.
• Monitor market and beverage trends and recommend opportunities for business growth.
• Standards, Controls & Continuous Improvement.
• Implement operational guidelines, policies, procedures, and daily/weekly/monthly checklists.
• Ensure proper follow-up on operational standards, maintenance, stock control, and audit requirements.
• Continuously identify opportunities to improve service quality, operational efficiency, guest satisfaction, employee engagement, and financial performance.
• Other.
• Perform other related duties and special projects as assigned by the immediate supervisor.
• Knowledge and Experience.
• Minimum of 2 years of BAR management experience, preferably in the luxury setting lifestyle resort & stand-alone BAR.
• Strong oral and written communication skills.
• Ability to train and develop team members.
• Ability to work effectively in a team environment and take initiative.
• Excellent organizational skills.
• Additional Information.
• Competencies.
• Good interpersonal skills with ability to communicate with all levels of employees.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.

Experience:

1 year required

Skills:

Good Communication Skills, Adobe Illustrator, Photography, Videography

Job type:

Full-time

• Design and develop creative artwork and visual materials for both digital and print platforms, ensuring alignment with brand standards and marketing objectives.
• Coordinate with different departments to deliver creative projects effectively, manage multiple tasks, and ensure all deadlines are met on time.
• Assist with on-site visits and design-related tasks when required, while maintaining a positive attitude, adaptability, and strong attention to detail in a fast-paced environment.
• Strong proficiency in Adobe Illustrator, Photoshop, InDesign, and Lightroom.
• Good communication skills with the ability to work collaboratively with other departments as part of a team.
• Positive attitude and able to work under pressure, with 1-2 years of experience preferred; fresh graduates who are eager to learn are also welcome.
• Photography or videography skills will be considered an advantage.

Experience:

5 years required

Skills:

Public Speaking, E-learning, Leadership Skill, English, Thai

Job type:

Full-time

• Develop, implement, and oversee the annual training plan and learning budget, ensuring strategic alignment with organizational goals and efficient resource allocation.
• Follow-up on all training activities within the hotel.
• Ensure the hotel are 100% compliant with all Ennismore Compliance Training.
• Ensure coordination and delivery of training programs of all internal providers.
• Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked.
• Assist their hotel in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders.
• See where synergies can be made with regards to training program.
• Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure team member completion of all required training.
• Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid.
• Review how cross training is used in the hotel and see if there can be a way to do multi-property training.
• Able to facilitate training to all levels in the hotel.
• Act as a champion of the creation of a learning culture.
• Represent the organization as an exemplary ambassador the Ennismore Culture.
• Bachelor's Degree from a hospitality/business university preferred in Hospitality or Business Administration, Education, Human Resources Management (or equivalent).
• Minimum 5 years of total experience ideally with strong operations background.
• At least 2 years of experience in a leadership role.
• Excellent reading, writing and oral proficiency in English language and Thai is preferred.
• Strong working knowledge of digital tools.
• Excellent facilitation, coaching, presentation, and public speaking skills.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A motivator & self-starter.
• Well-presented and professionally always groomed.
• Expertise in curriculum development, instructional design, and adult learning principles.

Experience:

1 year required

Skills:

Energetic, English

Job type:

Full-time

• Performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel's standards.
• Handle guests requests promptly, report complaints and irregularities comments tactfully and efficiently. If found challenges refer to the immediate supervisor.
• Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations.
• Abide by principles of guest privacy and personal data protection.
• Review arrival and departure lists to prepare relates documents such as welcome letter, registration card, folio, etc. for smooth flow of arrival and departure experience.
• Review and prepare all necessaries for welcome and farewell of all VIPs level.
• Present warm welcome and provide fond farewell with hotel's service sense and culture.
• Provide prompt, courteous and personalized service to all guests.
• Ensure all VIPs level and members consistently receive all benefits, special recognition and service.
• Liaise closely with other relevant departments to ensure that guest's requests and needs are met.
• Escorting guest to room presenting information about various hotel facilities and services to guests, practice tactful up-selling of hotel products and facilities.
• Update and maintain repeat guest profile and preference history system.
• Be vigilant in regard to in-house credit matters and act upon any discrepancies.
• Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events.
• Maintain proper records and reports according to departmental standards.
• Alert Security or Duty Manager of any treats to hotels' safety and security concern.
• Other.
• Ensure yourself is up to date with all facts of the hotel product, including room types details, room rates, all hotel features and facilities, loyalty program and knowledge local information and journey route.
• Well versed and be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Report for duty on time and maintain grooming standard plus high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the assigned by the Management.
• Establish and maintain effective employee working relationships.
• Main Complexity/Critical issues in the Job.
• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests. Implement the personalized services experience to every encountered with guests.
• Knowledge and Experience.
• Diploma in Tourism / Hospitality Management.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages will be an advantage.
• Minimum 1 year of experience in a similar capacity is primary preferred.
• Freshly new graduated also welcome, Training will be provided.
• Fully vaccinated for SHA+.
• Competencies.
• Good communication and customer contact skills.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Self-motivated and energetic.
• Must be well-presented and professionally groomed at all times.
• Adaptivity ability and open minded for any challenges and opportunities.
• Well handling the pressure situation and remain clam to oversee the situation.

Skills:

Work Well Under Pressure, Project Management, Risk Management, Negotiation, Purchasing

Job type:

Full-time

• Oversee the engineering department with attention to details and follow-up to ensure satisfactory completion of tasks and projects.
• Maintain all equipment and systems in correct operational status including but not limited to Accor MEP standards, Fire & Life Safety standards, Risk Management, environmental standards, expenditures and project management.
• Ensure proper completion of the Preventive Maintenance Program for guest rooms, public areas, and safety systems while working closely with the Rooms Division, Food & B ...
• Maintain all mechanical rooms inclusive of Boiler Plant, chilled water circulation, air handling units, fan coils, VAVs, motors, pumps etc.
• Prepare and control of the monthly and annual engineering department budget.
• Experience in yearly engineering-budget preparations and monthly forecasting of the department's expenses.
• Forecast and manage the hotel energy and water usage and all the associated costs.
• Prepare CAPEX expenditures for the engineering department and assist all other departments in preparing their CAPEX needs.
• Identify issues and provide solutions, inclusive of outsourcing and managing 3rd party companies.
• Identify, budget for and manage projects related to renovations and or replacements within the hotel.
• Run landscaping both summer and winter operations.
• Pool operations knowledge inclusive of water treatment.
• Understand water treatment for closed systems and maintains all the related logs for testing of chemicals balance and legionella control.
• Work closely with the purchasing department to source the best products for the least cost.
• Monitoring the Hotel's Energy consumption on daily and monthly basis.
• Ensuring prompt and/or immediate response to maintenance requests from our guests, employees, and management of the Hotel.
• Recruiting, scheduling, payroll, performance appraisals and reviews, training and development of all engineering colleagues.
• Coordinate and complete all audits related to engineering and risk management.
• Responsible for departmental health and safety, training programs, statutory compliance.
• Manage the hotel emergency response team in coordination with Security and hotel management.
• Coordination and management of outside contractors.
• Ensure hotel compliance with all City and State regulations and ordinances.
• Actively participate in the Hotel's Energy Management, Occupational Health & Safety, and Environmental programs.
• Lead and support a diverse team in the operations and maintenance of the hotel including: general maintenance, HVAC, kitchen repairs, carpentry, electrical, plumbing and grounds.
• Set up and attend monthly departmental meetings for the engineering employees.
• Manage at hotel level ACCORs Energy/Sustainability Programs and champion the Planet21 committee.
• Be available on an 'on-call' basis during off hours for emergency situations.
• Attend to all requests from the General Manager.
• Bachelors' degree in the engineering field with a minimum of 5+ years' experience in a similar position in a hotel.
• Team player and a proven team builder.
• Professional Engineer Designation an asset.
• Knowledgeable in all municipal codes, City codes, State regulations, OSHA regulations as well as the Fire Department requirements and building testing.
• Proven negotiation skills with 3rd parties and contractors.
• Excellent interpersonal, written and verbal communication skills.
• Highly organized with the ability to be flexible, and to work well under pressure.
• Must be computer literate and familiar with computerized maintenance systems.
• Must lead by example by displaying a high standard of performance with the ability to communicate these expectations to the team to achieve above expectation results.
• Hours of work and days off will vary according to business demands.
• Able to work in a fast-paced, upscale, luxury hotel at a downtown location that caters to leisure, meetings & conference environments.
• Language Skills.
• Fluent spoken and written English.
• Fluent in Thai Language - Written, Spoken and Reading.
• At Pullman Phuket Karon Beach Resort, we believe in creating memorable experiences for our guests while fostering a collaborative, innovative, and people-focused culture. If you are passionate about hospitality, leadership, and delivering exceptional dining experiences, we would love to hear from you.

Experience:

2 years required

Skills:

Social Media Management, Marketing Strategy, Digital Marketing, Public Relations, Event Planning

Job type:

Part-Time

• Support the development and execution of marketing campaigns across digital, print, and event platforms.
• Assist in planning and implementing marketing strategies to drive brand growth and align with overall business objectives.
• Collaborate with the marketing team to ensure consistent messaging and execution of marketing activities.
• Manage and grow social media platforms (Facebook, Instagram, LinkedIn, etc.), creating engaging content to increase audience engagement and brand awareness.
• Monitor social media performance and adjust strategies based on analytics and performance metrics.
• Assist in managing paid social media campaigns (Facebook Ads, Instagram Ads) under guidance.
• Assist in developing and executing PR strategies to enhance brand visibility.
• Build and maintain relationships with key media outlets, journalists, influencers, and stakeholders.
• Create and distribute press releases, media kits, and coordinate media outreach.
• Track media coverage and evaluate the success of PR campaigns.
• Help plan, organize, and execute promotional events, local collaborations, and partnerships to increase brand exposure.
• Work with relevant departments to coordinate logistics and assist with event management.
• Assist in the creation of press materials, including press releases, fact sheets, media kits, and digital content.
• Coordinate photoshoots and ensure all marketing materials align with brand and editorial standards.
• Support administrative tasks within the Marketing & Communications department, such as preparing monthly reports and maintaining media databases.
• Additional.
• Marketing Support: Maintain a thorough understanding of hotel services, features, and promotional activities to effectively communicate with guests and media.
• Media Relations: Regularly update the media list and monitor industry news and trends to identify new opportunities.
• Event Coordination: Assist with guest and VIP coordination for media events, receptions, and press conferences.
• Performance Analysis: Analyze and report on the performance of marketing campaigns to help refine strategies and achieve better results.
• Educational Background: Bachelor's degree in Marketing, Public Relations, Communications, or a related field.
• Experience: 2 years of relevant experience in digital marketing, public relations, or social media management (internships, part-time roles, or related experience will be considered). Prior experience with hotel or brand marketing is preferred.
• Strong written and verbal communication skills.
• Creative mindset with the ability to generate innovative content ideas.
• Familiarity with digital marketing tools, social media platforms, and analytics.
• Proficient in graphic design and content creation (experience with design software is a plus).
• A proactive attitude, with the ability to work independently and as part of a team.
• Languages: Fluent in Thai & English both written and spoken.
• A passionate and self-driven marketing professional who thrives in a fast-paced, ever-evolving environment.
• Excellent organizational and multitasking skills with great attention to detail.
• Strong interpersonal skills and the ability to build relationships with both internal teams and external stakeholders.
• A creative and strategic thinker with the ability to bring fresh ideas to the table.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Microsoft Office, Service-Minded, Power point, English, Thai

Job type:

Full-time

• Provide administrative support to the Sales team.
• Prepare proposals and contracts.
• Coordinate with internal departments to ensure smooth execution of group bookings and events.
• Handle client correspondence and follow up on inquiries.
• Maintain accurate records in the sales system.
• Assist with site inspections and client visits.
• Support sales activities, promotions, and campaigns as assigned.
• Prepare and submit assigned sales reports accurately and in a timely manner.
• Bachelor's degree in Hospitality, Business Administration, Marketing, or related field.
• Fresh graduates are welcome to apply.
• Good command of English and Thai (spoken and written).
• Strong organizational and coordination skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Positive attitude, service-minded, and team-oriented.
• Flexible with working hours as required by hotel operations.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

3 years required

Skills:

Leadership Skill

Job type:

Full-time

• Oversee daily engineering operations, including HVAC, electrical, plumbing, kitchen equipment, Laundry Machine and building systems.
• Prepare and manage the engineering department budget (CAPEX & OPEX).
• Ensure full compliance with local regulations, fire safety, and environmental standards.
• Bachelor's degree in Engineering.
• Minimum 8-10 years of engineering experience, with at least 3-5 years in a leadership role within hospitality or large facilities.
• Strong track record in compliance audits (safety, brand standards, government inspections).
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

Experience:

2 years required

Skills:

HACCP

Job type:

Full-time

• Direct and oversee daily operations of all F&B outlets, room service, lounges, and event/banquet spaces.
• Enforce Accor and Mövenpick brand standards across service delivery, presentation, and operational execution.
• Maintain top-tier hygiene, food safety, and cleanliness standards in compliance with local Municipality regulations and HACCP certifications.
• Monitor guest feedback (RPS/TrustYou, online reviews) to identify areas for improvement and maintain high satisfaction scores.
• Develop and execute the annual F&B business plan, operating budget, and capital expenditure (CAPEX) requests.
• Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
• Minimum of 5-8 years of progressive F&B management experience in premium 5-star international hotel chains, with at least 2-3 years in a Director role or senior Assistant Director capacity.
• Proven knowledge of F&B best practices, operation standards, and food safety protocols.
• Previous management experience leading large and diverse teams.
• Exceptional interpersonal, communication, and problem-solving skills.

Skills:

Data Analysis, Recruitment, Leadership Skill, Budgeting, English

Job type:

Internship

• Consolidation and analysis of financial data from the hotels in the region.
• Preparation of reports, presentations, and dashboards as part of the month-end process.
• Budget and forecasting support.
• Monitoring of key financial indicators and business performance of the region's hotels.
• Coordination with hotel finance teams across the region for reporting and analysis.
• People & Culture Support.
• Collection and consolidation of P&C data from various sources.
• Tracking of P&C metrics and organizational data.
• Maintaining and improving trackers and reporting tools.
• Preparation of P&C reports and presentations.
• Support for annual budgeting and manpower planning exercises.
• Contribution to the management of the recruitment platform: creation of job descriptions for publication on the careers site, and review of applications through the company ATS (Applicant Tracking System).
• Assistance with P&C projects and regional initiatives.
• Profile.
• Currently enrolled in a Hospitality, Business, Finance, Human Resources, or related degree program.
• Comfortable working with data and reporting tools.
• Strong proficiency in Microsoft Excel is essential.
• Familiar with AI-based tools (such as ChatGPT, Claude, or Perplexity) to optimize, automate, and enhance reporting, data analysis, and administrative processes.
• Analytical mindset with strong attention to detail.
• Highly organised with strong time management skills.
• Fluent in English, with strong interpersonal skills and the ability to work across diverse cultures and teams.
• Positive, curious, proactive, eager to learn and take initiative.
• Ability to multitask and adapt in a dynamic environment.
• What We Offer.
• Opportunity to gain hands-on experience within a leading global lifestyle hospitality company.
• Exposure to regional hotel operations across multiple Ennismore brands throughout Asia Pacific.
• Direct mentorship and guidance from regional leadership within Finance and People management.
• Experience working on real business projects, new hotel openings, and regional initiatives.
• Development opportunities in Finance and People management.
• Opportunity to collaborate with cross-functional teams across hotels.
• Opportunity to contribute ideas and make a meaningful impact on hotel operations.
• Monthly internship allowance.

Skills:

Microsoft Office, Power point, Leadership Skill

Job type:

Internship

• Support loyalty operations across Ennismore hotels within Asia Pacific.
• Assist in updating, formatting, and maintaining Loyalty & Guest Experience training documentation for existing hotels, new openings, and rebranding projects.
• Create and enhance Atom learning content aligned with Ennismore brand standards and engagement strategies.
• Assist in developing presentations, training tools, communication materials, and operational resources for hotels and regional teams.
• Support the rollout and tracking of Loyalty & Guest Experience initiatives and campaigns across the region.
• Assist with data collection, reporting, and performance tracking related to loyalty KPIs, enrolments, engagement, and guest experience metrics.
• Provide coordination and administrative support for regional training sessions, meetings, and hotel engagement activities.
• Support hotel teams with operational queries relating to loyalty programmes, member engagement, and guest experience standards.
• Contribute ideas and recommendations to improve engagement, training effectiveness, and loyalty activation across the region.
• Collaborate with internal stakeholders to ensure consistency of messaging, training, and programme execution across all properties.
• Profile.
• Passion for hospitality, lifestyle brands, and guest experience.
• Strong written communication and content creation skills.
• Creative and confident using presentation platforms and digital tools.
• Highly organised with strong time management skills.
• Ability to multitask and adapt in a dynamic environment.
• Positive attitude with willingness to learn and take initiative.
• Strong interpersonal skills with the ability to work across diverse cultures and teams.
• Interest in loyalty programmes, customer engagement, and brand strategy.
• Comfortable working with Microsoft Office, PowerPoint, Excel, and digital learning platforms.
• What We Offer.
• Opportunity to gain hands-on experience within a leading global lifestyle hospitality company.
• Exposure to regional hotel operations across multiple Ennismore brands throughout Asia Pacific.
• Direct mentorship and guidance from regional leadership within Loyalty & Guest Experience.
• Experience working on real business projects, new hotel openings, and regional engagement initiatives.
• Development opportunities in loyalty strategy, guest experience, training, communications, and brand engagement.
• Opportunity to collaborate with cross-functional teams across hotels, operations, marketing, and commercial departments.
• Opportunity to contribute ideas and make a meaningful impact on hotel engagement and guest experience initiatives.
• Monthly internship allowance.

Experience:

2 years required

Skills:

Microsoft Office, Negotiation, English, Thai

Job type:

Full-time

• Identify and develop new corporate accounts and business opportunities.
• Maintain strong relationships with existing corporate clients through regular sales calls, meetings, and account reviews.
• Negotiate corporate rates and agreements in accordance with the hotel's pricing and revenue strategy.
• Prepare proposals, contracts, presentations, and account production reports.
• Conduct hotel inspections and presentations for potential clients.
• Monitor account performance, market trends, competitor activities, and business opportunities.
• Work closely with Revenue, Reservations, Front Office, and Food & Beverage teams to ensure smooth service delivery.
• Support corporate groups, meetings, events, and long-stay business opportunities.
• Participate in sales activities, networking events, trade shows, and corporate sales calls.
• Maintain accurate client and sales activity records in the hotel's systems.
• Achieve assigned room revenue, account production, and sales activity targets.
• Handle client feedback professionally and coordinate timely follow-up with the relevant departments.
• Perform other duties assigned by the Director of Sales or hotel management.
• Minimum 2-3 years of experience in hotel corporate sales or a related sales position.
• Strong network within the Bangkok corporate market is preferred.
• Good communication, presentation, negotiation, and relationship-management skills.
• Good command of written and spoken English and Thai.
• Self-motivated, result-oriented, and able to work independently.
• Proficient in Microsoft Office and hotel sales systems.
• Experience with Accor or relevant hotel systems is an advantage.
• Possess a valid driving licence and be able to travel for sales visits, if required.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Leadership Skill, English, Thai

Job type:

Full-time

• Supervise daily Room Service operations and ensure efficient service delivery.
• Lead, coach and support the Room Service team.
• Ensure high standards of food quality, service and guest satisfaction.
• Coordinate with Kitchen and other departments to ensure smooth operations.
• Handle guest requests and resolve service issues professionally.
• Monitor team performance, hygiene and operational standards.
• Previous experience in Room Service, In-Room Dining, or F&B operations in a premium hotel is preferred.
• Good command of Thai language is required.
• Good command of English.
• Strong communication, leadership and problem-solving skills.
• Guest-focused with good attention to detail.
• Flexible to work shifts, weekends and public holidays.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Microsoft Office, Automation, Energetic, Portuguese, English

Job type:

Full-time

• Hotel creation.
• Deployment of hotels to indirect partners.
• Regional and hotel offer loading.
• Room types management.
• Corporate contract distribution.
• Use Service Now ticketing platform to manage loading requests.
• Serve as a subject matter expert for Accor legacy and NGD (Next Generation Distribution) distribution tools and loading procedures, partnering with the automation team to drive process improvements and streamline operational activities.
• Maintain internal knowledge base using confluence application & identify areas for improvement or change in global procedures.
• Flexible and able to embrace and respond to change effectively.
• Effectively prioritize workload of daily tasks and project work.
• To share operational distribution challenges with service delivery and Accor apps teams and suggest innovative solutions to address them.
• To understand challenges of the operations teams, their business requirements and manage their expectations on loading topics.
• Multicultural awareness and be able to work with people from diverse backgrounds.
• Bachelor's degree or higher in any related field.
• User knowledge of Microsoft Office tools primarily outlook and excel.
• Knowledgeable about operational procedures, Hotel distribution systems, reservation / front office / sales procedures.
• Excellent communication with strong command of written and spoken English.
• A good communication of Portuguese is a significant advantage.
• Organized with strong attention to detail.
• Service oriented, self motivated and energetic.
• Multicultural awareness and able to work with people from diverse backgrounds.
• Flexible with the ability to embrace and respond to change effectively.
• Can do attitude - able to come up with out of the box solutions.
• High level of collaboration to work effectively within the team.
• Curious and aware about changes in the hospitality industry.
• This position is a 24-month fixed-term contract based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Skills:

Leadership Skill, HACCP, Thai

Job type:

Full-time

• Hands-on Engineering leader responsible for the efficient operation, maintenance, and protection of the hotel property and assets.
• Lead Engineering and maintenance operations, including hotel facilities, guest rooms, equipment, and preventive maintenance programs.
• Ensure compliance with Accor and Mövenpick brand standards, as well as health, safety, security, environmental, HACCP, and Fire & Life Safety requirements.
• Manage outsourced contractors and ensure maintenance services are delivered safely, efficiently, and to the required standards.
• Conduct and follow up on brand, safety, statutory, and engineering audits to ensure compliance.
• Collaborate with all hotel departments to resolve maintenance issues promptly, minimize operational disruptions, and ensure guest and employee safety.
• Support the hotel's operational efficiency, sustainability, and business objectives.
• Bachelor's degree in Engineering or related field.
• 3-5years' Engineering experience in a 4-5 star hotel, including senior leadership.
• Strong knowledge of hotel engineering, preventive maintenance, and facility management.
• Experience managing teams, contractors, projects, and budgets.
• Knowledge of Accor/Mövenpick standards, Fire & Life Safety, HACCP, and statutory requirements.
• Strong leadership, communication, problem-solving, and compliance skills.
• Good understanding of sustainability, energy efficiency, and cost management.
• Thai Nationality.

Experience:

3 years required

Skills:

Social Media Management, Marketing Strategy, Digital Marketing, Public Relations, Google Analytics

Job type:

Full-time

• Assist in developing and implementing integrated marketing campaigns to drive awareness, engagement, and bookings.
• Coordinate promotional activities, including hotel events, partnerships, and seasonal campaigns.
• Ensure consistency in brand messaging across all communication channels.
• Manage social media accounts, create engaging content, and oversee community management.
• Analyze social media performance and optimize content strategy based on insights.
• Support paid digital advertising campaigns (Google Ads, social media, display marketing).
• Collaborate with influencers and content creators to enhance online visibility.
• Assist in developing PR strategies, press releases, and media pitches to secure coverage in luxury, travel, and lifestyle publications.
• Maintain strong relationships with media, influencers, and brand partners.
• Coordinate media visits, FAM trips, and influencer collaborations.
• Work closely with designers, photographers, and videographers to produce high-quality marketing materials.
• Ensure all brand visuals and content align with Movenpick standards.
• Support website and email marketing initiatives, ensuring content is updated and engaging.
• Assist in planning and promoting hotel events, sponsorships, and brand collaborations.
• Develop partnerships with luxury brands to enhance brand exposure and guest experiences.
• Coordinate with F&B, Sales, and Operations teams to maximize marketing impact.
• Monitor campaign performance, generate reports, and provide insights for continuous improvement.
• Track ROI of marketing initiatives and adjust strategies accordingly.
• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 3 years of experience in luxury hospitality marketing.
• Strong knowledge of digital marketing, social media management, and PR.
• Fluent in Thai & English both written and spoken.
• Experience with marketing tools such as Google Analytics, Meta Business Suite, and CRM platforms.
• Understand OCC, ADR, Rev PAR, Pickup, Pace, Marketing Mix. Connect marketing activity to room revenue and demand.
• Buide campaigns around need periods and target markets. Know what content is commercially relevant.
• Understand how marketing support Sales & Revenue. Present insights clearly to management.
• Ability to multitask and work in a fast-paced environment.
• Details-oriented and highly reliable in thorough execution and follow-through.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

3 years required

Skills:

Multitasking, Opera, English

Job type:

Full-time

• Oversee daily room assignments and blocking for arriving guests, VIPs, and loyalty members.
• Monitor room availability and work with the revenue and front office teams to optimize occupancy and handle upgrades.
• Collaborate with housekeeping to track room status and prioritize cleaning schedules for timely check-ins.
• Fulfill special requests regarding bed types, connecting rooms, and amenities while resolving any room-related issues.
• Assist with check-ins, check-outs, and guest communication during peak operational hours.
• Typically requires 1 to 3+ years of experience in front office operations or rooms management within a hotel environment.
• Strong familiarity with hotel Property Management Systems (PMS) especially Opera.
• Excellent verbal and written English communication skills.
• High attention to detail with strong multitasking and problem-solving abilities under pressure.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.

Experience:

1 year required

Skills:

Energetic, Teamwork

Job type:

Full-time

• Identify and generate new business opportunities for meetings, conferences, weddings, social events, and other hotel event spaces.
• Follow up promptly on all event enquiries and business leads to maximise conversion rates.
• Develop and maintain professional relationships with key clients and potential accounts within designated market segments.
• Conduct regular sales calls, client meetings, entertainment, and networking activities to expand event business.
• Arrange and conduct site inspections for potential and existing clients to showcase event spaces and services.
• Maintain comprehensive knowledge of competitors' event spaces, products, packages, and market activities to inform sales strategies.
• Upsell and cross-sell the hotel's event spaces, accommodation, Food & Beverage offerings, and other facilities at every opportunity.
• Attend client functions, industry events, and external business activities to increase visibility and develop new business opportunities.
• Understand clients' event requirements and recommend suitable venues, packages, and services tailored to their needs.
• Prepare accurate proposals, contracts, and relevant event documentation within required timelines.
• Coordinate closely with clients from initial enquiry through event confirmation to ensure seamless service delivery.
• Maintain accurate and updated client profiles, event information, and sales activities in the hotel's sales system.
• Liaise with Banquet, Food & Beverage, Culinary, Front Office, and other departments to ensure event arrangements meet client requirements.
• Communicate event requirements and special arrangements clearly to operational teams to guarantee flawless execution.
• Prepare and highlight VIP arrivals or special requirements to Management and operational departments.
• Follow up with clients before, during, and after events to ensure service expectations are met and issues are resolved.
• Provide after-sales service and maintain client relationships to encourage repeat business and referrals.
• Diploma or bachelor's degree in hospitality management, Tourism, Events Management, Business, Sales & Marketing, or a related discipline.
• Minimum 1-2 years of relevant experience in hotel events, catering sales, conference services, weddings, or a similar role.
• Previous experience in a hotel environment is preferred.
• Ability to work effectively in a fast-paced and high-pressure environment.
• Self-motivated, energetic, and results-driven with strong teamwork skills to collaborate across departments.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

• Oversee the daily operations of Front Office, Housekeeping, Security and Engineering department.
• Responsible for maintaining courteous and competent rooms operation services to hotel guest.
• Work with Rooms Division Department Heads to prepare the department's annual budget and set departmental objectives.
• Minimum 5 years of experience in hotel operations, with at least 2-3 years in a managerial role overseeing Front Office and/or Housekeeping.
• Strong leadership and team management skills, with the ability to motivate, coach, and develop diverse teams.
• Customer-focused mindset with a passion for service excellence.

Skills:

Microsoft Office, Event Planning, Service-Minded, English, Thai

Job type:

Full-time

• Support the Catering & Events team with daily sales and administrative activities.
• Handle enquiries, prepare quotations, proposals and event documentation.
• Coordinate with clients and internal departments to ensure smooth event planning and execution.
• Follow up on leads, bookings and payments.
• Maintain accurate records of sales activities, client information and event details.
• Assist with site inspections, client meetings and event arrangements.
• Provide professional and timely communication to clients.
• Previous experience in Sales Coordination, Catering & Events, or hotel operations is preferred.
• Good command of English and Thai, both written and spoken.
• Strong communication, coordination and organizational skills.
• Good attention to detail and ability to manage multiple tasks.
• Service-minded, proactive and a good team player.
• Proficient in Microsoft Office.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Business Development, Negotiation, Leadership Skill, French, Thai

Job type:

Full-time

• Build and maintain strong client relationships through sales visits, site inspections, proposals, negotiations, and post-event follow-up.
• Coordinate closely with operational departments to ensure smooth event execution, service quality, and client satisfaction.
• Lead and support the Events team in achieving departmental goals and delivering a high level of client service.
• Minimum 2-3 years of experience in hotel Sales & Events, preferably in luxury hospitality or large-scale conferencing and banquet operations.
• Strong leadership, people management, communication, and negotiation skills.
• Strong understanding of F&B, banquet operations, and event logistics, with a commercial mindset to drive revenue.
• Additional Information.

Skills:

Automation, Javascript, Python, English, French

Job type:

Internship

• Participate in the design, development, and experimentation of AI solutions applied to IT delivery (examples: AI assistants for support, automatic documentation generation, automated testing tools, AI-driven incident detection, etc.).
• Contribute to the industrialization of AI use cases identified in the "AI for Delivery" roadmap (e.g., Support Triage & Escalation Optimizer, IMA Response & Diagnosis Assistant, GenAI Test Factory, AI Code Assistant).
• Collaborate with local and international teams to prioritize, prototype, and test in ...
• Take part in technology watch and evaluate new AI tools or models.
• Document the work performed and present results during internal reviews or demo sessions.
• Student in computer science, data science, or a related field, with a specialization or strong interest in artificial intelligence.
• Skills in Python, Java, C++, or JavaScript; experience with AI/ML frameworks.
• Team spirit, autonomy, curiosity, and ability to work in an international and agile environment.
• Fluent in English (French is a plus).
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Experience:

7 years required

Skills:

Risk Management, Architecture, English, French

Job type:

Full-time

• Platform Engineering & Operations.
• (PEO) department and provide consolidated visibility across strategic activities. The role translates priorities into decisions, actions, owners, timelines and measurable follow-through across departments. It tracks OKRs, roadmaps, dependencies, risks, escalation paths and executive reporting to strengthen execution discipline and leadership visibility. Operating transversally without direct authority, the role takes an active role in selected strategic programm and helps move complex, multi-party t ...
• PEO execution system.
• Run the mechanisms that give PEO leadership clear visibility on decisions, actions, risks, dependencies, OKRs, roadmap alignment and execution progress. Ensure decisions translate into clear owners, next steps, timelines and follow-through.
• Strategic program execution.
• Take an active role in selected PEO strategic programmes by participating in key meetings, capturing key discussions, documenting decisions, tracking actions, managing dependencies and preparing status updates for internal and group-level stakeholders.
• Cross-department initiative delivery.
• Structure PEO priority initiatives into actionable plans, milestones, owners, dependencies and delivery checkpoints. Drive progress across teams, clarify blockers, maintain momentum and escalate issues with options and recommendations.
• Strategic portfolio visibility.
• Maintain a consolidated view of PEO strategic activities, including progress, risks, dependencies, decision points and expected outcomes. Highlight gaps between ambition, ownership, capacity and delivery progress.
• Roadmap, OKR and priority alignment.
• Track roadmap items, OKRs and priority activities across PEO. Identify misalignment between department-level initiatives and PEO-wide priorities, and prepare structured views to enable prioritisation and leadership decisions.
• Executive reporting and decision material.
• Produce concise reporting, decision notes, escalation summaries and progress updates. Turn fragmented inputs into clear, fact-based material focused on decisions, risks, actions, trade-offs and outcomes.
• Cross-department alignment.
• Ensure relevant information flows between leadership, initiative owners and contributors. Anticipate friction points, clarify dependencies and strengthen alignment across departments involved in PEO strategic activities.
• Experience.
• 5 to 7 years in project and program management within technology, IT operations, transformation or business operations.
• Ability to coordinate initiatives across technology, operations, architecture, security, vendors or business stakeholders.
• Experience preparing executive updates, decision material, action trackers and progress reporting.
• Fluent communication in English. French communication skill is a strong plus.
• Education.
• Master's degree in business or technology; MBA preferred.
• Soft Skills.
• Ownership, drive, structured thinking, influence without authority, stakeholder management, clear written communication, constructive challenge and follow-through.
• Hard Skills.
• Project and program management, initiative structuring, action and decision tracking, roadmap and milestone management, dependency and risk management, executive reporting, prioritisation support and stakeholder alignment.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Experience:

5 years required

Skills:

Power point, Leadership Skill, English

Job type:

Full-time

• Primary.
• Sales Management.
• Achieve daily targeted number of sales calls with effectiveness.
• Develop business leads for the Hotel on a weekly basis.
• Prepare monthly list of accounts to penetrate for the following month.
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
• Prepare monthly action plan for main market segment.
• Perform monthly review account profile on room nights production and average rate.
• Monitor competitors' rate strategy, account penetration and marketing activities to maintain a competitive edge.
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
• Update management on VIP arrivals, meet and greet accordingly.
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Conduct negotiations to achieve the best profit and rates for the Hotel.
• Attend hotel clients and local community business events to network and maintain high visibility.
• Update Director of Sales / Director of Sales & Marketing on market trends and business leads.
• Manage key or high-profile accounts with direct responsibility for relationship development and revenue optimization.
• Represent the hotel in high-level business negotiations or trade shows when delegated by DOS / DOSM.
• Team Management.
• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review with the team.
• Constantly monitor team members' appearance, attitude and degree of professionalism.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
• Mentor and support junior team members to improve performance and achieve targets.
• Assist the Director of Sales & Marketing in team coaching, onboarding, and skills development initiatives.
• Other.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.
• Main Complexity/Critical issues in the Job.
• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed.
• Balancing the dual responsibility of account management and team guidance.
• Leading by example in both sales performance and professional conduct.
• Minimum 5 years of experience in hotel sales, with at least 2 years in a supervisory or senior role.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Strong leadership,mentoring, interpersonal and training skills.
• Good communication and customer contact skills.
• Service oriented with an eye for details.
• Ability to work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• Welcome and assist guests with a warm and professional service.
• Manage appointments, bookings, payments and daily reception operations.
• Coordinate closely with the BDMS Wellness Clinic to ensure seamless guest journeys and smooth service delivery.
• Communicate guest appointments, treatments and requirements accurately between the Wellness & Spa and BDMS Wellness Clinic teams.
• Handle guest enquiries and requests, providing accurate information on wellness treatments and services.
• Support upselling of Wellness & Spa treatments and packages.
• Maintain accurate records and ensure all reception and administrative procedures are followed.
• Coordinate with other hotel departments to ensure a smooth overall guest experience.
• Previous experience in Wellness, Spa, Hotel, Clinic or Customer Service is preferred.
• Good command of Thai and English, both written and spoken.
• Strong communication and coordination skills.
• Service-minded with a professional and welcoming personality.
• Good attention to detail and ability to manage multiple tasks.
• Able to work shifts, weekends and public holidays.
• Experience working with medical or wellness services is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Project Management, Leadership Skill, Budgeting

Job type:

Full-time

• Lead and manage all Engineering operations across the Hotel and BDMS Connect Center, ensuring safety, reliability, efficiency, and smooth daily operations.
• Oversee building systems, MEP, HVAC, electrical, plumbing, fire & life safety, kitchen equipment, and hotel facilities.
• Establish and maintain clear Engineering processes, preventive maintenance systems, checklists, schedules, and tracking tools.
• Drive a preventive and predictive maintenance approach, with clear timelines and progress tracking for key areas including guest room RPM, air-conditioning, kitchen equipment, and critical building systems.
• Develop and execute a proactive CapEx plan, including asset assessment, prioritization, budgeting, project implementation, and post-project follow-up, with strong cost and quality control.
• Lead the guest room condition improvement and upgrade plan, ensuring priorities, timelines, and budgets are clearly defined and monitored.
• Champion sustainability and energy-saving initiatives, including energy efficiency, water conservation, and utility monitoring.
• Ensure effective Engineering inventory and spare parts control to support smooth operations, minimize downtime, and maintain appropriate stock levels.
• Ensure compliance with engineering standards, statutory requirements, safety regulations, and audit requirements, with timely follow-up on corrective actions.
• Monitor engineering performance through KPIs, maintenance completion, breakdown trends, asset condition, utility consumption, CapEx progress, and budget utilization.
• Lead, coach, and develop the Engineering team, building a proactive, accountable, and solution-oriented culture.
• Work closely with the General Manager and Executive Committee to identify engineering risks, investment priorities, operational improvements, and long-term asset requirements.
• Degree or diploma in Engineering or a related field.
• Proven experience as a Director of Engineering / Chief Engineer, preferably in a luxury or premium hotel.
• Strong technical knowledge of MEP, HVAC, building systems, and hotel equipment.
• Strong experience in preventive maintenance, CapEx planning, project management, and budget.
• Experience in sustainability, energy management, and engineering audits.
• Strong planning, analytical, and problem-solving skills.
• Proactive, hands-on, commercially minded, and data-driven.
• Strong leadership and communication skills.
• Able to manage a multi-building and complex property environment.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Business Development, Leadership Skill

Job type:

Full-time

• Provide to the Commercial Performance Teams strategic direction, guidance and support on topics related to topline performance, commercial KPI's and SMDL fee generation.
• Providing strategic support on Commercial topics to the region's team of executives.
• Design and implement processes aimed at achieve topline performance goals.
• Manage the Commercial Performance team while being heavily involved in the development of new commercial talent within the organization.
• Monitoring market trends across key destinations and emitting markets.
• Collaborating with Commercial Specialist teams to implement innovative and effective Sales, Marketing, Loyalty and Revenue Management solutions, relevant for markets in Asia.
• Work in conjunction with key Topline, Sales and Marketing functions (corporate and hotel) to drive performance and shift market share for key assets.
• Develop and foster relationships with owners to instill confidence, demonstrate Accor value proposition and drive strong owners engagement across the Hub.
• Develop relevant strategies and tactics for the segments and key priority hotels which result in creative revenue generation and improvement, lowered costs, increased efficiency and improved operating margin.
• Active participation and collaboration with Commercial Performance teams in annual budget and marketing plan process.
• Conduct annual strategic property reviews for key assets.
• Review budgets / forecasts with Commercial Directors, GM's, Regional Vice Presidents and other stakeholders.
• Masters degree or equivalent is of advantage.
• Minimum 10 years experience in similar role in hospitality industry preferably in senior commercial roles or hotel sales, marketing and/or revenue specialist roles.
• Proactive leader with strengths in developing talent.
• Strategic communication skills, including presenting to high-level business leaders.
• This position will be based in Accor Bangkok Office.
• Reports to COO ASIA PME and CCO MEA APAC.
• Competitive employee benefits.
• ALL Heartist card offering discounted rate at Accor Hotels worldwide.

Experience:

2 years required

Skills:

Event Planning

Job type:

Full-time

• Responsible for selling off-site events and locations.
• Handle all meetings and catering enquiries according to standard procedures.
• Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, finance and external suppliers.
• Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services.
• Conduct site inspections, client entertainment and familiarization.
• At least 1-2 years of administrative or coordination experience, preferably within a hotel, banquet, or events environment.
• Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with hotel systems (e.g. Opera, banquet/event management software) is a plus.
• Strong organisational skills with high attention to detail and accuracy in documentation.
• Good communication and interpersonal skills, able to liaise confidently across departments.
• A team player who remains calm and efficient under time pressure.
• Able to work flexible hours, including weekends, evenings, and public holidays, depending on event schedules.
• Additional Information.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.

Experience:

5 years required

Skills:

Python, Linux, Cloud Computing, Amazon AWS

Job type:

Full-time

• Splunk Platform Management: Develop, maintain, and optimize Splunk Observability Cloud and Splunk Cloud platforms for log management.
• Data Ingestion: Deploy and configure OpenTelemetry Collectors for metrics and traces collection, as well as Splunk forwarders for log ingestion.
• User Support and Training: Provide user support and conduct training sessions to promote good observability practices and maximize the value derived from Splunk solutions.
• Compliance and Security: Ensure that our observability systems and practices comply with PCI DSS regulations.
• Development and Integration: Design and develop Python applications, add-ons, or custom integrations to extend Splunk Observability capabilities.
• Expertise and Tech Watch: Act as a Subject Matter Expert (SME) on observability topics, proposing complementary solutions (e.g., ELK, Grafana) when appropriate.
• Cross-Functional Team Collaboration: Work closely with various internal teams to integrate data sources, build relevant dashboards, configure effective detectors, and set up alerts.
• Bachelor's or Master's degree in Computer Science, Software Engineering or related field.
• At least 5-7 years of experience in observability or monitoring engineering.
• Splunk O11y Cloud Certified Metrics User certification is a plus.
• Splunk Cloud Certified Architect certification is a plus.
• Proven experience with Splunk Observability Cloud (including Infra Monitoring, APM, Log Observer) and Splunk Cloud Log.
• Proficiency in OpenTelemetry Collector deployment & configuration.
• Familiarity with alternative observability tools such as ELK Stack, Grafana, and Prometheus.
• Experience with AWS cloud services, particularly in logging and storage.
• Strong knowledge of Linux operating systems in both on-premise and cloud environments.
• Splunk Enterprise Cloud, AWS Cloud, Linux, Gitlab, Jira/Confluence, ServiceNow.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Experience:

3 years required

Skills:

Microsoft Office, Budgeting, Payroll, English

Job type:

Full-time

• To supervise and coordinate all restaurant food and beverage service operations, ensuring excellent guest service, effective communication with Kitchen and Bar teams, and maximizing sales through product knowledge and upselling techniques.
• PRIMARY RESPONSIBILITIES.
• Administration.
• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labour potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
• Maintains established par stock for operating supplies to ensure smooth operation.
• Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
• Establishes control procedures for reconciliation of Cashiering before and after service.
• Executes the general responsibility necessary to minimize costs in operating the restaurant and achieving sales goals.
• Technical.
• Oversees service standard in the restaurant. Ensures that the team conform to the required standards and meet or exceed guest's expectation.
• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.
• Participates in the planning of menus & beverage lists.
• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees.
• Implements and enforces safety regulations and house rules.
• Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
• Be familiar with changes and trends in the competition and the market place.
• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in restaurant and bar operations, with at least 1-2 years in a managerial role.
• Strong knowledge of food & beverage operations, service standards, wines, spirits, cocktails, and menu planning.
• Proven leadership and team management skills with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Good financial acumen, including budgeting, cost control, inventory management, and revenue optimization.
• Ability to analyze sales reports and operational performance metrics.
• Knowledge of health, safety, hygiene, and food safety regulations.
• Proficient in POS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends, public holidays, and evening shifts.
• Good command of English; additional languages are an advantage.
• Life & Health insurance.
• SSO.
• Duty Meals.
• Provident fund.
• Heartist Card.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
• Diploma in Information Technology.
• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Knowledge of Windows Operating System.

Skills:

Power point, Leadership Skill, HACCP, English

Job type:

Full-time

• A dynamic leader, highly organized and capable of providing leadership, guidance and direction in achieving the hotel's vision and mission.
• Hands-on Engineering leader with proven experience managing a complex (combo) hotel property, coordinating outsourced contractors, and driving seamless engineering and maintenance operationsใ while ensuring compliance, safety, and exceptional guest experiences.
• Pre-opening hotel experience is preferred in order to plan the opening of Mercure Ba ...
• Responsible for implementing Accor engineering and ensure compliance with health, safety, security, and environmental standards, including WHS, HACCP, fire and life safety regulations, emergency response.
• Lead all engineering and maintenance operations, ensuring the effective upkeep of hotel facilities, guest rooms, equipment, and assets through preventive maintenance programs and regulatory compliance.
• Procedures, Accor ALERT requirements, and sustainability initiatives.
• Collaborate with hotel departments to deliver exceptional guest experiences, promptly resolving maintenance issues, minimizing operational disruptions, and supporting the hotel's business and financial objectives.
• Bachelor's degree in Engineering or equivalent.
• Excellent reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.

Experience:

5 years required

Skills:

Financial Analysis, Power point, Accounting, Purchasing, English

Job type:

Full-time

• Oversee the daily operations of the Finance department.
• Direct and coordinate hotel financial planning and budget management functions.
• Monitor and analyze monthly operating results against budget.
• Direct and coordinate debt financing and debt service payments with external agencies.
• Prepare annual reports of actual revenues, transfers, and expenses.
• Analyze financial outlooks and prepare financial forecasts.
• Prepare financial analysis for contract negotiations and product investment decisions.
• Ensure compliance with local, state, and federal budgetary reporting requirements.
• Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures.
• Maintain an organizational structure and staffing to effectively accomplish the department's goals and objectives.
• Serve as primary legislative liaison relative to company financial issues.
• Direct financial audits and provide recommendations for procedural improvements.
• Conduct regular checks on procedures for purchasing, receiving, storing, issuing, food preparing and portioning.
• Bachelor's degree in accounting / finance.
• Additional certificate as a Certified Public Accountant (CPA) will be an advantage.
• Minimum 5 years of experience in a senior finance or accounting position or 2 years of experience in a similar capacity.
• High degree of professionalism with strong understanding of business acumen.
• Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems.
• Fully conversant in accounting principles and financial regulation standards.
• Fluent in English and Thai communication.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

5 years required

Skills:

Cloud Computing

Job type:

Full-time

• Maintain highly available and resilient cloud infrastructure, meeting agreed SLO targets.
• configure, and optimize monitoring solutions to detect anomalies early and maintain system health.
• Analyze and tune system performance, networking, and workloads to improve efficiency and reduce operational costs.
• Respond to infrastructure incidents, perform root cause analysis, and implement permanent preventative solutions. Perform change request.
• Partner with ACP Platform teams, contribute to product design, and provide operation feedback to ensure seamless service delivery and support operations.
• Lead and ensure backup, replication, and failover plans across AWS regions for business continuity are well maintain and tested.
• Document incidents, update runbooks, and improve processes based on lessons learned.
• Build self-healing systems and automated remediation workflows to reduce manual intervention.
• Forecast and optimize AWS resources to handle traffic spikes using Auto Scaling and Load Balancing.
• Follow security best practice and compliance with Accor security standards.
• Infrastructure-as-Code (.
• IaC.
• maintain IaC using tools Terraform, CloudFormation, or AWS CDK to deploy and manage AWS resources.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience in cloud operations, and.
• 2+ years in SRE role is mandatory.
• AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or similar certifications is preferred.
• Fluent in English communication.
• Strong knowledge of cloud platforms (AWS) and services.
• Proficient in cloud monitoring and observability tools.
• Excellent problem-solving and analytical.
• Excellent communication and teamwork skills.
• Familiar with CI/CD, Terraform and Git.
• Solid understanding of.
• container orchestration Kubernetes or EKS.
• Strong focus on optimizing system efficiency and cloud costs.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Experience:

3 years required

Skills:

Leadership Skill, English, Thai

Job type:

Full-time

• Supervise daily cleaning operations in all public areas of the hotel and BDMS Connect Center Building.
• Lead, train, and support the housekeeping team to ensure high cleanliness standards are consistently met.
• Inspect public areas regularly and follow up on corrective actions.
• Monitor use and inventory of cleaning supplies and equipment.
• Coordinate with other departments to address cleanliness and maintenance issues promptly.
• Minimum 2-3 years of housekeeping or public area experience, with at least 1 year in a supervisory role.
• Strong leadership, communication, and team management skills.
• Good attention to detail and problem-solving ability.
• Flexibility to work shifts, weekends, and public holidays as required.
• Hotel experience preferred.
• Ability to speak, read, and write in Thai is required; basic English communication is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Digital Marketing, Google Analytics, Social media, Photography, Google Ads, English, Thai

Job type:

Full-time

• Coordinate marketing activities, promotional campaigns, and hotel events.
• Manage social media channels and support content planning and community engagement.
• Coordinate photography and videography to showcase the hotel's facilities, dining experiences, and guest moments.
• Assist in creating marketing collateral, press releases, EDMs, and promotional materials.
• Liaise with internal departments and external agencies to ensure timely execution of campaigns.
• Monitor marketing performance and prepare campaign reports.
• Ensure all communications align with Mövenpick and Accor brand standards.
• Bachelor's degree in Marketing, Communications, Digital Media, Business Administration, or related field.
• Fresh graduates are welcome to apply, prior internship or relevant experience in digital marketing is a plus.
• Strong written and verbal communication skills in both English and Thai, with the ability to read and write Thai fluently.
• Basic knowledge of social media platforms, digital advertising, and content creation.
• Familiar with tools such as Meta Business Suite, Google Analytics, Google Ads, Canva, or similar platforms (preferred).
• Creative mindset with strong attention to detail.
• Good analytical skills and ability to interpret digital performance data.
• Proactive, well-organized, and able to manage multiple tasks effectively.
• Team player with a positive attitude and willingness to support various Marketing Department tasks.
• Flexible with working hours as required by the nature of hotel operations, including weekends or public holidays when necessary.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

3 years required

Skills:

Social media

Job type:

Full-time

• Post daily updates, reply to comment & direct messages and encourage user-generated content.
• Support promotional offers, influencer partnerships and F&B (food and beverage) marketing campaigns.
• Monitor online feedback, track social mentions and assist with guest review responses.
• Analytics & report tracking key performance metrics and compile monthly reports on engagement, reach and audience growth.
• Bachelor's degree in Marketing, Communications, Public Relations or Digital Media.
• Experience 1 to 3 years of digital marketing or social media experience, ideally within hospitality, tourism or lifestyle brands.
• Proficiency in content creation tools (Canva, CapCut, Adobe Suite) and social scheduling/analytics platforms.
• Strong storytelling ability, sharp copywriting skills, trend awareness and fluency in local and English languages.
• Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Experience:

3 years required

Skills:

Inventory / Warehouse Management

Job type:

Full-time

• Oversees all reservations (rooms and outlets) across both Novotel Bangkok Future Park Rangsit and Navera Phuket - MGallery, ensuring accuracy in booking, inventory control, and guest information.
• Aligns with revenue strategy by monitoring booking trends, supporting forecast accuracy, managing allotments, and coordinating with Sales, Revenue, and F&B teams.
• Leads and standardizes operations by supervising reservation staff across both properties, maintaining consistent SOPs, and ensuring high service standards for guests a ...
• 3-5 years in Reservations/Front Office within an international hotel chain, with at least 2 years in a supervisory or managerial role.
• Proven track record in managing both room and outlet reservations, ideally in properties with high group, MICE, and F&B demand.
• Experience in revenue management collaboration and knowledge of Accor distribution/loyalty systems is highly desirable.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Patrol hotel premises and control access to restricted areas to prevent unauthorized entry or exit.
• Assist guests, employees, and management while ensuring safety and protection at all times.
• Respond promptly to emergencies, incidents, and crisis situations in coordination with relevant departments and authorities.
• Maintain accurate security records, inventories, and log books for operational reference.
• Follow hotel safety, fire, and emergency procedures while maintaining professional appearance and conduct.
• Secondary / High school education.
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous.
• Minimum 1 year of relevant experience in a similar capacity.
• Good reading, writing and oral proficiency in English language.
• No criminal record.

Skills:

Negotiation, English, Thai

Job type:

Full-time

• Develop strong relationships with corporate, social, and event clients.
• Proactively source new business opportunities and maximize revenue growth.
• Coordinate closely with operations teams to ensure seamless event execution.
• Represent the hotel with professionalism and excellent guest engagement.
• Proven experience in Catering & Events sales within a premium hotel environment.
• Strong sales, negotiation, and relationship-building skills.
• Must be able to read, write, and communicate in Thai and English.
• Highly motivated with strong business acumen and market knowledge.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.