
AAPC (Thailand) Ltd. (Accor Hotels)
Apply now to 12 new job positions at AAPC (Thailand) Ltd. (Accor Hotels)
Experience:
7 years required
Skills:
Sales
Job type:
Full-time
Salary:
negotiable
- Lead and manage the Conferencing & Events Sales function, driving revenue growth through strategic client acquisition, account management, and optimized event sales performance.
- Develop and maintain strong client relationships by conducting sales visits, site inspections, negotiations, and post-event follow-up to secure repeat business.
- Monitor competitor activities, market trends, and industry developments to design effective sales strategies and maintain competitive positioning.
- Oversee coordination with operational departments to ensure seamless execution of events and client satisfaction.
- QualificationsMinimum 5-7 years of progressive experience in hotel Sales & Events, preferably in luxury or large-scale conferencing/banquet operations.
- Strong leadership and people management skills to guide and motivate the sales team, ensuring departmental goals and revenue targets are achieved.
- Deep understanding of hospitality operations, especially F&B, banquet, and event logistics, to effectively align client requirements with operational capabilities.
- Additional Information.
Experience:
5 years required
Skills:
Contracts, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Drive the rollout of the global procurement contracts within MEAPAC region. Drive implies leadership responsibility. Suggestion: Assist in rollout of global procurement contracts across assigned countries in MEAPAC.
- Ensure completeness of last mile G contract implementation.
- Identify and implement the most effective contractual supply chain strategy to guarantee the delivery of our global solutions at the hotel level.
- Ensure regional stakeholders understand the terms, conditions, and benefits of the global contract.
- Sourcing Initiatives.
- Gather and analyze specific sourcing needs for the region across hospitality categories (F&B, OS&E, FF&E, Guest Technology) enabling global contract deployment.
- Source agreements with local Distributors/Resellers, collaborating closely with GCM category experts and Procurement Regional team.
- Ensure optimal market conditions and competitive pricing. Suggestion: Conduct supplier comparisons to ensure competitive pricing and appropriate vendor coverage.
- Performance Monitoring.
- Track and analyze procurement KPIs to assess the effectiveness of the G contracts deployment and make necessary adjustments.
- Monitor spending and budget for distribution/resell agreements established.
- Optimize capture rate for designated categories to ensure budgetary targets are met.
- Stakeholder Collaboration Recommend to remove.
- Serve as the key liaison between GCM Global Category Managers and MEAPAC Regional Procurement team.
- Work closely with cross-functional teams, including, Operations, Marketing, Design & Technical Solutions, to align procurement strategies with overall business objectives.
- Promote and support the Group Procurement function.
- Qualifications 5-10 years in sourcing and procurement within a global context. Recommend to remove global context , and with regional experience will do. Reduce the years of experience to 5 years. Suggestion: Minimum 5 years of procurement or sourcing experience, preferably in a regional environment.
- Bachelor s degree in supply chain management, Business Administration, or related field; master s degree preferred. Remove master s degree preferred .
- Fluent in English; proficiency in additional languages is advantageous.
- Strong negotiation, analytical, and strategic planning skills, excellent communication and interpersonal abilities. Remove strategic planning, as it implies decision-making authority and autonomy better suited to higher grades.
- Influencing skills Suggest to remove as this driver up Know-how criteria.
- Operational mindset, ability to thrive in a multicultural and international environment.
- Ability to work in complex and uncertain environment Suggestion: Able to manage multiple priorities and support procurement implementation in a dynamic environment.
- Hospitality industry experience.
- Thailand market expertise is a plus.
- Additional Information Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Experience:
5 years required
Skills:
Teamwork
Job type:
Full-time
Salary:
negotiable
- Develop and manage all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments through daily operations, promotions, activations & event plan.
- Manage the Food and Beverage departments (not catering sales).
- Provide guidance and direction to colleagues, including setting performance standards and monitoring performance.
- Leading Food and Beverage Team.
- Manage the Food and Beverage departments (not catering sales).
- Supervise and manage employees, all day-to-day operations and understand employee positions well enough to perform duties in employees absence.
- Utilize interpersonal and communication skills to lead, influence, and encourage others.
- Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Respond quickly and proactively to employee s concerns.
- Provide a learning atmosphere with a focus on continuous improvement.
- Provide proactive coaching and counseling to team members.
- Ensuring Exceptional Customer Service.
- Provide excellent customer service & manage day-to-day operations.
- Respond quickly and proactively to guest s concerns.
- Take ownership of a guest complaint / problem until it is resolved or it has been addresses by the appropriate manager or employee.
- Service as a role model to demonstrate appropriate behaviors.
- Managing and Conducting Human Resource Activities.
- Provide guidance and direction to colleagues, including setting performance standards and monitoring performance.
- Conduct performance reviews in a timely manner.
- Identify the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- QualificationsMinimum of 5 years of relevant experience in food and beverage management.
- Proven track record of success in a similar role.
- In-depth knowledge of food and beverage menu items, including wine, spirits, and cocktails.
- Flexibility in work schedule, including evenings and weekends.
- Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Experience:
3 years required
Skills:
Automation, Industry trends, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Integrated IT Solution Enablement: Lead the technical and functional enablement of Accor s IT Offer (PMS, POS, CRM, etc.), ensuring seamless integration and local adaptability. Act as the technical lead for interface connectivity functions. Liaison between Distribution System Support, Regional IT and Central (Paris).
- Performance Analysis & Optimization: Analyze system performance across the hotel network, identify optimization opportunities, and propose data-driven enhancements.
- Technology Advisory & Innovation: Advise hotel stakeholders on technology selection ...
- Cross-functional Training & Enablement: Design and support training programs that build transversal IT capabilities across hotel teams, beyond tool-specific usage.
- Continuous Evaluation & Feedback Loop: Establish and maintain a feedback loop with hotel teams to ensure IT solutions remain aligned with operational needs and industry trends.
- Vendor & Partner Collaboration: Act as a key interface with technology vendors and service providers to ensure solution adaptability and compliance with local and global standards.
- Strategic Reporting & KPIs: Contribute to consolidated reporting using standardized KPIs to evaluate the impact of IT solutions on guest satisfaction and business performance. Effectively communicate technology related plans, actions and decisions with stakeholders.
- Product Management Support: For locally scoped products, support product lifecycle management. For globally scaled solutions, facilitate transition to global product teams. Provide 3rd Level technical escalations to Americas/ENA/MEAPAC for strategic vendors/projects.
- PMS Rollout: Act as leader for the deployment. Provide deep functional and technical insight to support the exÃĐcution of the rollout plan. Colaborate with internal teams (product, operationals, GMs) and external partners to ensure readiness, validate solution fit and troubleshooting deployment issues. Deliver structure feedaback to product teams on system performance, localizaton needs and user experience. Maintain and manage within the Region, the PMS environments to Accor business needs.
- Qualifications Bachelor s or Master Degree in IT Engineering, product or related field.
- 3-5 years of experience in IT, Product, SAAS, hospitality systems.
- Fluent communication in English.
- Demonstrates independently with a strong sense of ownership and follow-through.
- Delivers high-quality outcomes with minimal supervision, often setting the standard for others.
- Able to overcome resistance by demonstrating value and building confidence in new solutions.
- Maintains focus and professionalism under pressure, especially during escalations or high-stakes deployments.
- Excellent problem-solving, organization and analytical skills.
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
Experience:
3 years required
Job type:
Full-time
Salary:
negotiable
- Overseeing all operations related to Room Division and coordinate with other hotel departments.
- Committed to continuously improving guest and staff satisfaction and maximizing the department's financial performance.
- Ensure that the rooms division meets brand standards, meets the guest needs and employee satisfaction while focusing on increasing revenue and maximizing the department's financial performance.
- Qualifications Minimum 3-5 years of relevant experience in a similar capacity.
- Strong and professional leadership and analytical skills, administrative and interpersonal skills.
- Proficient in Hotel Property Management Systems, reservation and third party distribution systems.
- Additional Information Competitive Salary and Benefits.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!.
Skills:
Electrical Engineering, English
Job type:
Full-time
Salary:
negotiable
- Manages all engineering/maintenance operations including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
- Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation.
- Responsible for maintaining regulatory requirements.
- Assists in leading the emergency response team for all facility issues.
- Qualifications Diploma in Electrical Engineering or equivalent. A degree in in Engineering or equivalent preferrable.
- Proven experience in a managerial position for a period of no less than five years.
- Strong technical background with experience in most aspects of the maintenance.
- Must be able to work under pressure and handle multiple tasks at once and be hands-on in operations.
- Excellent leadership skills and detail-oriented.
- Must speak fluent English.
- Additional Information Competitive Salary and Benefits.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!.
Experience:
3 years required
Skills:
Compliance, English, Vietnamese
Job type:
Full-time
Salary:
negotiable
- Responsible for overseeing and driving the operational performance of loyalty programs across the hotel network.
- Drive loyalty performance metrics across hotels to identify trends, gaps, and opportunities for improvement.
- Provide operational support to hotels to ensure consistent and effective implementation of loyalty program standards and processes.
- Serve as the primary point of contact for hotel teams regarding loyalty program operations, resolving queries and supporting issue resolution.
- Deliver training and guidance to hotel staff on loyalty program processes, tools, and best practices to enhance on-property execution.
- Collaborate with commercial and marketing teams to drive initiatives that increase member acquisition, engagement, and revenue contribution.
- Support audits and compliance checks related to loyalty operations to ensure adherence to brand standards and program rules.
- Contribute to the development of operational tools, resources, and documentation that facilitate loyalty program delivery at hotel level.
- Assist in preparing reports and presentations on loyalty program performance for internal stakeholders.
- Qualifications Bachelor Degree in Advertising, Marketing or Communications or related field.
- Minimum of 3-5 years experience in a Marketing or Communications role.
- Advertising or Marketing or PR Agency experience will be advantageous.
- Strong people management skills and experience.
- Excellent communication and presentation skills in English language, with Thai and/or Vietnamese language proficiency advantageous.
- Results-oriented mindset.
- Ability to work independently and as part of a team.
- Additional Information Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Experience:
6 years required
Skills:
ETL, SQL, DevOps, English
Job type:
Full-time
Salary:
negotiable
- Build and run workloads on Azure Data Factory (ADF) as ETL.
- Design of cloud architecture included as core component ADF.
- Creation of pipelines / linked services / development data flows on ADF.
- Expertise on Azure SQL Database (permissions management, role, authentication).
- Creation of advanced scripts for Azure SQL Database.
- Setup and Configuration of Azure storages Accounts (Blob container, tables, files).
- Setup and Configuration of Azure key vaults.
- Data expertise support to development teams.
- Securing data-related Azure resources (Storage Account, SQL database, key vaults, managed identity).
- Innovative activity with POC implementation to discover new Azure Data workloads.
- Advanced Azure DevOps pipeline configuration.
- Have experience in leading and taking decision independently.
- Should have experience as Data Architect in Implementing the solution.
- Qualifications Bachelor's degree or higher in related field.
- Proven experience 6-9 years of relevant experience.
- Proactive, rigorous & committed.
- Good synthesis skills and ability to convey information effectively.
- Quick learning on projects and ability to work on multiple projects simultaneously.
- Fluent English communication skills.
- Azure Data Factory.
- Azure Managed Services (PaaS): Azure SQL Database, Storage Account, Logic Apps.
- Azure Data Architecture.
- Azure DevOps.
- Azure Key Vault.
- ARM Templates, Terraform.
- Tableau Software / Power BI.
- MS SQL Server 2016/2019 (Data Engine, Analysis Services - Cubes Multidimensional).
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
Experience:
2 years required
Skills:
Creativity
Job type:
Full-time
Salary:
negotiable
- Design and maintain project deployment toolkits and operational collaterals (guides, templates, posters, decks).
- Translate technical sustainability topics into clear, hotel-friendly content adapted to the region s needs.
- Centralize communication needs from hotels and regions; develop turnkey materials for internal use.
- Support pilot launches with co-branded and visual collaterals.
- Develop content for internal webinars, campaigns, activations, challenges, and L&D programs.
- Help bring consistency and visibility to hotel-level actions across the region.
- Co-create data-driven case studies in partnership with the Performance Analyst.
- Support awards submissions and hotel recognition programs.
- Work with PR and Communication teams to amplify impact internally and externally.
- Contribute to Accor external positioning through content for Accor MEAAPAC Top Management for conferences, panels, and trade events.
- Coordinate the MEAAPAC sustainability event calendar in collaboration with regional stakeholders.
- Monitor market trends and competitor activities to keep MEAAPAC s narrative relevant and impactful.
- Qualifications Degree in Communications, Sustainability, Hospitality, or related field.
- Previous experience in hospitality or sustainability is required.
- At least 2 years of experience in communication, ESG engagement, marketing, or change enablement.
- Experience working in multi-country, matrixed organizations preferred.
- Excellent PowerPoint skills with a strong sense of visual storytelling and experience with Canva or Adobe Creative Suite.
- High creativity and ability to transform abstract topics into engaging narratives and visuals.
- Culturally aware and audience-sensitive.
- Additional Information Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Experience:
3 years required
Skills:
Finance, Excel, English
Job type:
Full-time
Salary:
negotiable
- Plays a pivotal part in advancing the Finance Transformation strategy across MEAPAC by streamlining and standardizing financial information systems.
- Bridging the gap between business needs and technology solutions.
- Responsible for system documentation to ensure changes are tracked and well-maintained to reflect evolving needs and improvements.
- Write functional specifications and perform user acceptance testing (UAT).
- Prepare and maintain weekly reports, including master data updates, change management logs, and system monitoring dashboards.
- Manage the integration and synchronization of master data across system.
- Supporting on master data creation and maintain across all financial systems, ensuring accurate and up-to-date information (e.g., chart of accounts, analysis codes, suppliers, customers, addresses, and bank details).
- Qualifications Bachelor's or master's degree in Information Technology, Computer Science, Business Information Systems.
- 3-4 years of relevant experience in implementation or support roles.
- Experience with requirement gathering, process improvement, and cross-functional collaboration is highly valued.
- Analytical and problem-solving skills.
- Ability to document requirements, manage change, and support training initiatives.
- Proficiency in Microsoft Excel and PowerPoint.
- Ability to manage multiple projects simultaneously.
- Team player with strong interpersonal skills.
- Experience in Systems Support.
- Good communication in English (written and spoken).
- Additional Information Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Experience:
3 years required
Skills:
Finance, Accounting, Excel, English
Job type:
Full-time
Salary:
negotiable
- Centralize systems administration and support Corporate Finance teams regionally.
- Manage access rights, master data, and system processes to maintain data quality for accurate decision-making.
- Support the Finance Transformation strategy across MEAPAC by streamlining and standardizing financial information systems.
- Monitor system interfaces and maintain documentation to reflect changes.
- Manage communication with users, vendors, and consultants across time zones.
- Demonstrate service-oriented and analytical skills to meet diverse stakeholder needs.
- Foster collaboration with technical teams for smooth project execution.
- Qualifications Bachelor's or Master's degree in Finance or related fields (Finance, Accounting, Business Analyst, Computer Science).
- 3-5+ years of relevant experience in implementation or support roles.
- Minimum 4 years experiences overall.
- Strong knowledge of SunSystems.
- Analytical and problem-solving skills.
- Proficiency in Microsoft Excel and PowerPoint.
- Ability to manage multiple projects simultaneously.
- Team player with strong interpersonal skills.
- Experience in Systems Support.
- Good communication in English (written and spoken).
- Additional Information Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Experience:
2 years required
Skills:
Excel, Power BI, Tableau
Job type:
Full-time
Salary:
negotiable
- Plays a central role in consolidating and analysing the region s ESG performance data, ensuring it is accurate, actionable, and aligned with Group-level expectations.
- Supports strategic decision-making through high-quality reporting and provides critical input for pilots, case studies, and owner-facing communications.
- Aggregate, structure, and maintain ESG data from multiple sources (GAIA2, manual submissions, regional trackers, supplier data).
- Produce monthly and quarterly KPI reports by VPO, sub-region, and MEAAPAC level.
- Ensure consistent, clear reporting formats that support operational decision-making.
- Provide ad hoc reports and dashboards to support strategic projects, pilots, or performance reviews.
- Cross-check data from the field with central reporting; reconcile discrepancies and escalate issues as needed.
- Ensure traceability and reliability of data used for external reporting (e.g., owner decks, regulatory disclosures).
- Act as a control point to reconcile differences between operational realities and central reports.
- Qualifications Bachelor s or Master s degree in Data Science, Business Analytics, Engineering or related field.
- 2 years of experience in Performance reporting, ESG analytics, consulting, or data-heavy project environments.
- Experience working in international or multi-entity environments.
- Previous experience requiring strong data technical skills, including advanced Excel expertise (complex formulas, pivot tables, data modeling, error-checking logic) and proficiency with data visualization tools (Power BI, Tableau) and strong command of PowerPoint.
- Comfortable navigating multiple systems (GAIA2, dashboards, etc.) and quick to adapt to new tools.
- Ownership mindset and integrity - takes full responsibility for data quality and proactively solves issues before they escalate.
- Additional Information Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.