ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Summary.
• Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
• Apple products have the potential to change the way people live, learn and work. A unique opportunity exists for an outstanding candidate to join us as an Apple Solutions Consultant (ASC) in Bangkok.
• The Apple Solutions Consultant (ASC) actively promotes the sales of Apple solutions in the Apple section of Consumer Electronics Store (CES) locations. Possessing strong sales, service and product knowledge, the ASC actively represents the culture of excellence and collaboration of the wider ASC community, and works with the members of their virtual team to deliver all the key metrics for success at their store.
• Key Qualifications.
• Retail sales experience.
• Proven track record in the delivery of aggressive growth targets against closely measured goals.
• Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions.
• Aggressive focus on goals and continuous improvement.
• Customer service experience.
• Advanced communication skills and excellent presentation skills.
• Strong technical aptitude.
• Mature approach, decision-making and follow through.
• Familiarity with the PC platform.
• Hardware and service sales background in a retail environment.
• Involvement in carrying out in-store merchandising plans.
• Presentation skills.
• Apple product and channel experience.
• Understanding of operations and logistics.
• Persuasiveness/Sales Ability, Written and Oral Communication Skills, Customer Service Skills, Technical Aptitude, Learning Ability, Teamwork, Initiative, Adaptability.
• Retail Sales and Service.
• Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
• Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
• Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
• Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
• Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
• Ensure store staff are well briefed and trained on new Apple products and promotions.
• Merchandiser and Brand Ambassador.
• Ensure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
• Develop unique selling opportunities and programs with store sales manager and Apple ASC Manager.
• Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
• Always represent the Apple brand to the highest level.
• Training/Coaching.
• Maintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
• Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
• Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
• Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
• Business Management.
• Maintain regular contact with Apple Operations to ensure smooth order and delivery process.
• Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
• Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
• Additional Requirements.
• Ability to work well in groups and without routine direct supervision.
• Take initiative and challenge the status quo.
• Deliver more than the customer expects.
• Be dependable and reliable - follow-up quickly and consistently.
• Demonstrate a positive and approachable demeanour.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Summary.
• Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, we don t just create products we create the kind of wonder that s revolutionized entire industries. It s the diversity of our people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. As an Operations manager you will lead the Operations team in Thailand both directly and indirectly. If you have passion, dedication, great leadership and desire partnering in making best product in the world, this job will make your dreams come true. You must have a deep understanding of what it means to be the custodian of a brand, reflect real passion for being a market leader and be evangelical about delivering a superlative experience to customers. It takes deeply dedicated, intelligent and hard-working individuals to maintain and exceed the high expectations at Apple. You have international background and possess both understanding and passion for local nuances and Thailand culture.
• Key Qualifications.
• This role requires a mix of extraordinary strategic and functional skills, as well as people management, with a high commitment to delivery and deadlines:
• High degree of executive credibility, given that they will help shape major decisions within extremely fast evolving businesses.
• Proactive, extraordinarily driven and highly adaptable with good communication and interpersonal skills.
• 10+ years of experience as an Operations Manager/Leader in manufacturing or high volume production will be a big plus.
• Proven leadership record and ability to influence multiple partners.
• Able to work under pressure and provide outstanding leadership to the team.
• Must be an experienced leader/ people manager.
• Strong interpersonal and both verbal and written communication skills along with a track record of leading change.
• Proven track record working on complex, often global, large-scale, and time-critical projects.
• New product introduction and Manufacturing Operations experience desired.
• Detail and action oriented, self starter leader.
• Demonstrated ability to work independently and to deliver high quality solutions to tight schedules.
• A natural problem solver with a strong awareness of risk and ability to see around the corners.
• Ability to learn and adapt quickly in a dynamic work environment.
• In this Role, You will lead a team of engineers in support of new product development as well as sustaining operations in ensuring the contract manufacturer readiness for very high volume production. You will be responsible (not limited) for the following:
• Involved in hiring, training development, scheduling and ongoing professional development of the operation team.
• Leading Original Equipment Manufacturer (OEM) operations team in planning and executing development builds and new product ramps.
• Drive ramp readiness with engineering, operations and OEM teams.
• Communicate requirements and schedules to facilitate operational readiness with supply chain teams.
• Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality.
• Leading all communications, upward and downward through the organization; raising key issues and options for resolution with executive teams.
• Education & Experience.
• University degree In Engineering preferred. MBA or Post-Graduate is a plus.
• Language proficiency Fluent in Thai and English a must, Chinese would be advantageous.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Summary.
• Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
• At Apple, we don t just create products we create the kind of wonder that s revolutionized entire industries. It s the diversity of our people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!.
• This role will focus on both specific commodity and also finish good products. It is acting a key collaborate with various operations functional team.
• Key Qualifications.
• Current knowledge of world-class supply chain management practices.
• Experience with high volume, consumer electronic manufacturing technologies (preferred) in the areas of design, process, commodity cost, factory cost, supply and quality management.
• Track record achieving significant results on complex projects in a often ambiguous and always fast changing environment.
• Proven leadership in driving solutions to challenges.
• Incredible drive, motivation, and energy to completing any challenge given.
• Strong analytical capabilities coupled with good business savvy.
• Exceptional communication skills - verbal, written and executive presentations.
• Exceptional ability to establish relationships, build cross-functional teams and exert effective influence in a matrix organization.
• Ability to think strategically, while driving tactical program execution.
• Attention to detail without becoming lost in the details.
• Sensitivity on data mining and strong ability for data analysis with logical methods under complicated circumstances even with some data missed.
• Operate in an ambiguous environment, taking charge in the absence of leadership.
• Act as resident specialist in assigned commodity. Collaborate with WW Procurement to conduct capacity planning, prepare vital and timely action for potential supply issues and provide accurate supply projection.
• Lead the operational side of development builds during new product introductions for any assigned products.
• Lead Apple team's new product introduction efforts during ramp within the Operations sphere. Specific goals include team leadership in driving issue resolution, supply chain design, schedule, cost, quality, availability and order cycle time goals.
• Continue leading operation for the product after introduction in sustaining timeframe till end of life for the whole life cycle covering demand fulfillment, supply chain management, engineering/quality issue fix, cost.
• Host regular meetings for both OEM and Apple cross functions to review capacity, material, order fulfillment, yield, quality, etc to timely track manufacturer in a good trend.
• Plan capacity for short term and long term based on well judged assumptions aligned with OEM after considering director labor, equipments, OEM capabilities, and make sure commitment can be hit. Capacity plan is requested down to daily, weekly, monthly, quarterly for different kinds of analysis purposes and breakdown by product configurations for planning demand allocation.
• Establish direct labor management process with OEM to closely monitor direct labor attrition, absence, hiring, labor on-hand to ensure smooth manufacturing, especially in peak labor demanding season. Can quickly re-act for any labor issue and assess the impact for the supply chain, production, engineering, quality, etc. and fix the issue in the timely manner.
• Flexible to lead OEM capacity to accommodate for demand diversity, material shortage by optimizing equipment, director labor as well as in-direct labor to minimize idling charge.
• Lead Apple cross functions to bring up OEM to continue improving/lesson learned to well prepared for the new challenges upcoming.
• Handle Finished Good excess between OEM and Apple planning team to balance OEM s high inventory pressure and Apple s lean supply chain management. Aim for aging Finished Goods disposition within Apple team and arrange rework activities accordingly.
• Organize OEM manufacturing partners to develop, ramp, and introduce products. Develop rapport with partners and detailed knowledge of "how the factory works," its capabilities and limitations.
• Lead matrix team members from across all functions in Asia within Operations to develop new product plans. Typical functions include WW Planning, Global Supply Managers, Technical Program Manager, Quality, Supplier Quality Engineer, Test Engineer, Design For Manufacturing.
• Represent operations with the product design teams. Use production expertise to influence for DFX, supply chain, testability, product features.
• Identify, marshall and organize resources (Apple Staff, OEM Staff, Contractors, etc) to meet required goals.
• Communicate project status updates to various project partners, including team members and executives within Apple and OEMs. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.
• Always push the cutting edge of innovation and excellence in Apple products and program management practices.
• Support coverage in other products in the region. Travel to another location on other products on an as-needed basis to drive issue resolution and/or support build/ramp activities.
• Education & Experience.
• An MBA or MS. A combination of both formal education and experience in Engineering and business is a plus. Equivalent experience is acceptable.
• LANGUAGE PROFICIENCY Fluent in Thai and English a must, Chinese would be advantageous.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Summary.
• Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
• At Apple, we don t just create products we create the kind of wonder that s revolutionized entire industries. It s the diversity of our people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!.
• This role will focus on both specific commodity and also finish good products. It is acting a key collaborate with various operations functional team.
• Key Qualifications.
• Experience with high volume, consumer electronic manufacturing technologies (preferred) in the areas of design, process, commodity cost, factory cost, supply and quality management.
• Track record achieving significant results on sophisticated projects in a often ambiguous and always fast changing environment.
• Proven leadership in driving solutions to challenges.
• Incredible drive, motivation, and energy to completing any challenge given.
• Exceptional written and verbal communication skills and executive presentations.
• Exceptional ability to establish relationships, build cross-functional teams and exert effective influence in a matrix organization.
• Ability to think strategically, while driving tactical program execution.
• Attention to detail without becoming lost in the details.
• Sensitivity on data mining and strong ability for data analysis with logical methods under complicated circumstances even with some data missed.
• Operate in an ambiguous environment, taking charge in the absence of leadership.
• Act as resident specialist in assigned commodity. Collaborate with WW Procurement to conduct capacity planning, prepare vital and timely action for potential supply issues and provide accurate supply projection.
• Lead the operational side of development builds during new product introductions for any assigned products.
• Lead Apple team's new product introduction efforts during ramp within the Operations sphere. Specific goals include team leadership in driving issue resolution, supply chain design, schedule, cost, quality, availability and order cycle time goals.
• Continue leading operation for the product after introduction in sustaining timeframe till end of life for the whole life cycle covering demand fulfillment, supply chain management, engineering/quality issue fix, cost.
• Host regular meetings for both OEM and Apple teams to review capacity, material, order fulfillment, yield, quality, etc to timely track manufacturer in a good trend.
• Plan capacity for short term and long term based on well judged assumptions aligned with OEM after considering director labor, equipments, OEM capabilities, and make sure commitment can be hit. Capacity plan is requested down to daily, weekly, monthly, quarterly for different kinds of analysis purposes and breakdown by product configurations for planning demand allocation.
• Establish direct labor management process with OEM to closely monitor direct labor attrition, absence, hiring, labor on-hand to ensure smooth manufacturing, especially in peak labor demanding season. Can quickly re-act for any labor issue and assess the impact for the supply chain, production, engineering, quality, etc. and fix the issue in the timely manner.
• Flexible to lead OEM capacity to accommodate for demand diversity, material shortage by optimizing equipment, director labor as well as in-direct labor to minimize idling charge.
• Lead Apple cross functions to bring up OEM to continue improving/lesson learned to well prepared for the new challenges upcoming.
• Handle Finished Good excess between OEM and Apple planning team to balance OEM s high inventory pressure and Apple s lean supply chain management. Aim for aging Finished Goods disposition within Apple team and arrange rework activities accordingly.
• Organize OEM manufacturing partners to develop, ramp, and introduce products. Develop rapport with partners and detailed knowledge of "how the factory works," its capabilities and limitations.
• Lead matrix team members from across all functions in Asia within Operations to develop new product plans. Typical functions include WW Planning, Global Supply Managers, Technical Program Manager, Quality, Supplier Quality Engineer, Test Engineer, Design For Manufacturing.
• Represent operations with the product design teams. Use production expertise to influence for DFX, supply chain, testability, product features.
• Identify, marshall and organize resources (Apple Staff, OEM Staff, Contractors, etc) to meet required goals.
• Communicate project status updates to various project partners, including team members and executives within Apple and OEMs. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.
• Always push innovation and outstanding in Apple products and program management practices.
• Support coverage in other products in the region. Travel to another location on other products on an as-needed basis to drive issue resolution and/or support build/ramp activities.
• Education & Experience.
• An MBA or MS. A combination of both formal education and experience in Engineering and business is a plus. Equivalent experience is acceptable.
• LANGUAGE PROFICIENCY Fluent in Thai and English a must, Chinese would be advantageous.