ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Develop and implement a high-quality beverage program that aligns with the brand identity of each venue.
• Regularly review and update beverage menus, ensuring a balanced offering that caters to customer preferences and seasonal trends. Introduce innovative drinks and trends, ensuring the beverage program remains fresh and competitive within the industry.
• Lead, train, and develop bar managers across all venues, ensuring that staff are equipped with the knowledge and skills to deliver exceptional service. Conduct regular ...
• Monitor performance and ensure consistency in the delivery of the beverage experience across venues.
• Foster a positive, collaborative work environment within the beverage team to ensure high morale and engagement.
• Build and maintain strong relationships with suppliers, ensuring high-quality products at competitive prices.
• Lead the negotiation of supplier deals and contracts to ensure the best value for the company while maintaining quality standards.
• Regularly review supplier performance and renegotiate terms as needed to secure favorable agreements.
• Ensure the timely ordering of stock and the efficient management of inventory across all venues.
• Oversee the management of beverage costs and ensure they align with budget expectations and profitability goals.
• Regularly review inventory, wastage, and theft reports, working with venue teams to minimize losses.
• Monitor the financial performance of the beverage program, adjusting strategies to increase revenue and reduce costs.
• Implement pricing strategies for beverages in line with industry standards, ensuring profitability while remaining competitive.
• Ensure the highest quality of beverages is served across all venues, maintaining consistency in taste, presentation, and portion size.
• Address customer feedback regarding beverages, ensuring prompt resolution of any issues and maintaining high levels of guest satisfaction.
• Work closely with the GM and AGM to resolve any operational or quality-related concerns.
• Collaborate with bar managers to ensure that beverage service runs smoothly, from preparation to delivery.
• Ensure that bars are properly stocked, equipment is maintained, and that health and safety standards are consistently met.
• Oversee the daily operations of the beverage department, ensuring all tasks are completed in a timely and efficient manner.
• Work with the Entertainment and Event Managers to provide support for beverage service during special events, ensuring high-quality drinks and service.
• Assist in planning and coordinating bar services for large-scale events, ensuring efficient staff allocation, timely delivery, and consistency.
• Ensure that all beverage service complies with local health, safety, and licensing regulations.
• Monitor cleanliness, health, and safety standards in the bar area, ensuring staff adhere to operational procedures.
• Ensure all staff are trained on alcohol service laws and company policies regarding safe and responsible service.
• Track and analyze sales data to understand trends, customer preferences, and identify opportunities for improvement.
• Able to communicate in English with Customer.
• Minimum of 5 years of experience in the beverage or bar management industry, with at least 2 years in a senior management position.
• Proven track record in supplier negotiations, beverage program development, and managing large beverage teams.
• Strong financial acumen with the ability to manage costs, analyze sales data, and maximize profitability.
• Strong understanding of health, safety, and alcohol service laws and regulations.
• Experience with bar inventory management systems, POS systems, and other beverage-related technologies.