ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Answer partner inquiries and questions via emails and phone calls.
• Meet & drive KPIs set by the business.
• Handle investigations-, finance related issues, rate calculation.
• Handle partner complaints.
• Provide assistance to Market Managers with solving partner inquiries and other related tasks.
• Propose effective solutions to procedure changes.
• What you ll need to succeed:
• We are looking for individuals that have an excellent command of spoken and written English and be a Native Thai.
• Excellent written and verbal communication skills along with ability to convince.
• Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.
• Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business.
• Ability to work in both a team environment and independently.
• Demonstrate high degree of integrity and confidentiality.
• It s great if you have:
• Bachelor Degree or equivalent qualification.
• At least one year experience in a customer service field is an advantage (front desk, hotel management or contact center).
• bangkok #CUST #2.