เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

E-learning

ประเภทงาน:

งานประจำ

• Develop an annual training plan for frontline clinic staff, aligned with business priorities and branch requirements.
• Conduct training needs analysis using employee performance data, branch feedback, quality-control findings, and operational results.
• Identify capability gaps and recommend practical training solutions.
• New Joiner & Onboarding Training.
• Design and deliver structured onboarding programs for new clinic staff.
• Cover essential topics such as company and brand knowledge, service standards, basic product knowledge, POS systems, and operational workflows.
• Support new employees throughout the learning process and ensure they become clinic-ready within the agreed timeframe.
• Create an encouraging learning environment where new employees feel comfortable participating and asking questions.
• Recurrent & Skill-Upgrade Training.
• Plan and deliver refresher and skill-development training for existing clinic staff.
• Training topics may include customer service, selling skills, customer communication, POS updates, VIP protocols, and complaint handling.
• Work closely with the Retail team and Branch Managers to address specific service or performance gaps.
• Provide practical coaching and constructive feedback that helps employees improve with confidence.
• Related Training Program.
• Product Knowledge Training.
• Collaborate with doctors, medical advisors, Retail, and Marketing teams to develop product knowledge training for treatments such as Botox, fillers, lasers, injections, and wellness services.
• Translate clinical and technical information into clear, practical, and easy-to-understand content for frontline employees.
• Update training materials whenever products, services, or treatment protocols change.
• Quality, Safety & Sterilization Training.
• Ensure clinic staff are properly trained in sterilization techniques, infection prevention, and safety procedures.
• Coordinate with the Doctor team on regulatory, safety, and compliance-related training.
• Reinforce consistent understanding and application of clinic standards across branches.
• System & Process Training.
• Lead training on POS systems, booking, billing, inventory-related tasks, operational procedures, and SOPs.
• Ensure employees understand and correctly follow required workflows and documentation.
• Simplify complex processes through clear explanations, demonstrations, and practical exercises.
• Training Development.
• Design and implement new training formats, including e-learning modules, videos, quizzes, short lessons, role-playing activities, and on-the-job learning.
• Develop engaging training materials that are practical and appropriate for frontline clinic staff.
• Continuously improve training content based on learner feedback and business requirements.
• Evaluation & Reporting.
• Measure training effectiveness through pre- and post-training assessments, feedback surveys, observation, and operational performance indicators.
• Monitor relevant indicators such as sales conversion, customer satisfaction, service quality, and error rates.
• Prepare regular training reports and recommendations for Operations management.
• Team Leadership & Collaboration.
• Lead the internal training team and/or external trainers.
• Allocate training resources and coordinate schedules across multiple branches.
• Coach trainers to deliver sessions in a consistent, engaging, and learner-friendly manner.
• Work closely with Retail, Branch Managers, Operations, CRM, Marketing, and Doctor teams to align training content and schedules.
• Education.
• Bachelor's degree in any field.
• A degree related to Education, Human Resource Development, Nursing, Health Science, Business, Hospitality, or Service Management is an advantage.
• Experience.
• At least 3 years of experience in training, learning and development, or a related role.
• Hands-on experience delivering classroom, workshop, or on-the-job training for frontline employees.
• Experience in retail, clinics, healthcare, beauty, wellness, hospitality, or other customer-facing businesses is highly preferred.
• Experience coordinating training across multiple branches or locations is an advantage.
• Previous experience leading trainers or coordinating a training team is preferred.
• Systems & Tools.
• Proficient in PowerPoint and Excel or Google Sheets for training plans, materials, and reports.
• Comfortable using digital tools for online training, video content, quizzes, and learning-material distribution.
• Leadership & Communication.
• Strong presentation, facilitation, and storytelling skills.
• Able to explain complex information in a simple, practical, and engaging way.
• Confident speaking in front of groups and encouraging participation.
• Able to plan and manage training schedules across multiple branches.
• Clear communication skills in Thai and English, both written and verbal.
• Personal Attributes.
• Genuinely enjoys teaching, coaching, and helping others develop.
• Warm, approachable, positive, and easy to communicate with.
• Patient and supportive when learners require additional explanation or practice.
• Creates a welcoming learning environment where employees feel comfortable asking questions.
• Energetic and engaging, with the ability to make training sessions enjoyable and practical.
• Structured, disciplined, and detail-oriented.
• Creative and open to new training approaches.
• Willing to learn aesthetic and clinical products and translate technical information into simple, practical lessons.
• Life at Aura.
• Semi-flexible Office hour: 9.30-18.30.
• Smart Casual Dress Code.
• 2-min walk from BTS Chongnonsi (Sathon).
• Annual vaccination.
• Premium Health and Life insurance with Family Benefits.
• High yield, high pop up Provident Fund plan.
• Child Education Benefits.
• Travel allowance.
• Clinic service for free or at great cost.
• Extra Benefits to keep your Professional Look and Feel Fit.
• Free lunch/breakfast on select days.
• Positive-energetic teammates.
• Entertainment zone; Nintendo switch, PS, Board games etc.
• Shower room with hotel amenities.
• Luxury massage chair to keep office syndrome away.
• Sleep box, take a rest and get up with fresher energy and much more!.
• Explore us at IG: life.at.aura.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Edit video content for Social Media and Advertising platforms (Facebook, Instagram, TikTok, YouTube, Website)
• Collaborate closely with the marketing team to develop creative content concepts and campaigns
• Produce engaging visual content that enhances brand communication and supports marketing objectives
• Conduct patient review interviews and communicate professionally with clients when required
• Stay updated on current content trends and apply them appropriately to the brand
• Ensure all projects are delivered within agreed timelines and production schedules.
• Proficient in video editing across various content styles and formats
• Experience in Motion Graphics production
• Ability to utilize AI tools for content creation and post-production workflows
• Strong understanding of design principles, composition, and visual storytelling
• Creative thinker with strong communication and presentation skills
• Capable of contributing strategic content ideas and creative direction to the team
• Understands contemporary content pacing and digital media trends
• Responsible, detail-oriented, and able to work collaboratively within a team environment.
• Location: KOA Clinic (HQ), Sukhumvit 16, Bangkok
• Conveniently located near BTS Asok / MRT Sukhumvit.
• Working Arrangement: Hybrid Working Model
• 5 working days per week (Tuesday-Saturday, 10:00 AM - 7:00 PM)
• Work-from-home eligibility (1 day/week) available after probation period.
• Please submit your Resume and Portfolio to: [email protected].
• Noted: Candidates with prior experience in Beauty, Aesthetic, Medical, or Clinic-related industries will be given special consideration.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Employer Branding, Negotiation, Recruitment, Leadership Skill, Budgeting

ประเภทงาน:

งานประจำ

• Talent Acquisition Team Leadership.
• Lead and manage the Talent Acquisition team, including recruiters and TA support functions.
• Set team priorities, assign recruitment responsibilities, and manage workloads according to business and hiring priorities.
• Monitor individual and team performance against recruitment targets and agreed KPIs.
• Provide regular coaching, feedback, and development to strengthen the capability and performance of TA team members.
• Conduct regular team meetings and recruitment reviews to track progress, identify challenges, and agree on action plans.
• Support team members in handling complex recruitment cases, candidate negotiations, and stakeholder management.
• Promote collaboration, accountability, and continuous improvement within the TA team.
• Talent Acquisition & Recruitment.
• Oversee the end-to-end recruitment process, from manpower requisition through sourcing, screening, interviewing, selection, offer negotiation, and onboarding coordination.
• Partner with Hiring Managers and business leaders to understand workforce requirements and develop appropriate recruitment strategies.
• Manage recruitment priorities across multiple functions and ensure critical vacancies are addressed effectively.
• Proactively source and build talent pipelines for critical and high-demand positions.
• Ensure a positive and professional candidate experience throughout the recruitment process.
• Support employer branding, recruitment campaigns, career fairs, university relations, and other Talent Acquisition initiatives.
• Manage and coordinate recruitment agencies and other external recruitment partners when required.
• Workforce & Manpower Planning.
• Support annual and ongoing workforce planning and manpower budgeting in alignment with business requirements.
• Partner with business leaders to review manpower requirements, including new headcount, replacement positions, workforce gaps, and future hiring needs.
• Monitor approved headcount, actual headcount, vacancies, new hires, employee movements, and manpower gaps.
• Analyze manpower trends and recruitment demand to support workforce decisions and hiring priorities.
• Prepare manpower reports, workforce summaries, and management dashboards.
• Ensure recruitment activities are aligned with approved manpower plans and headcount budgets.
• Organization Structure & Headcount Management.
• Support the development, review, and maintenance of the company's Organization Structure and Organization Charts.
• Coordinate with business units to ensure organizational information, reporting lines, positions, departments, and employee information are accurate and up to date.
• Support organizational restructuring and workforce changes by assessing impacts on positions, headcount, and reporting structures.
• Maintain consistency of organizational hierarchy, including Division, Department, Section, Position, and Reporting Line.
• Maintain accurate organization and headcount data to support workforce planning and management decision-making.
• TA Analytics & Process Improvement.
• Monitor recruitment KPIs and metrics, including Time to Fill, Recruitment Aging, Vacancy Status, Sourcing Effectiveness, and Hiring Progress.
• Prepare recruitment dashboards, hiring reports, and workforce updates for management.
• Analyze recruitment data to identify hiring risks, bottlenecks, and areas for improvement.
• Review and continuously improve recruitment workflows, tools, candidate experience, and TA processes.
• Ensure recruitment activities comply with company policies, applicable regulations, and data privacy requirements.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• At least 5 years of experience in Talent Acquisition / Recruitment, with strong end-to-end recruitment experience.
• Previous experience in leading, supervising, or coaching a Talent Acquisition / Recruitment team is highly preferred.
• Experience in Workforce Planning, Manpower Planning, Headcount Management, or Organization Structure would be an advantage.
• Strong stakeholder management skills with the ability to work effectively with Hiring Managers and senior management.
• Strong analytical and problem-solving skills with the ability to work with recruitment and workforce data.
• Good knowledge of Microsoft Excel and experience preparing HR reports, dashboards, and management presentations.
• Strong communication, negotiation, coaching, and interpersonal skills.
• Ability to manage multiple priorities and lead the team effectively in a fast-paced environment.
• Good command of English, both written and spoken.
• Experience in healthcare, hospital, service, or high-volume recruitment would be an advantage.
• What We're Looking For.
• We are looking for a hands-on Talent Acquisition leader who can balance people leadership, recruitment delivery, workforce planning, and organization management.
• You will be expected not only to deliver hiring results, but also to develop the TA team, partner with business leaders, use data to support workforce decisions, and continuously improve the way Talent Acquisition operates.
• If you are passionate about building strong teams and connecting people, structure, and business needs, we would love to hear from you.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

AutoCAD, Thai

ประเภทงาน:

งานประจำ

• ควบคุมติดตั้งงานระบบประกอบอาคาร.
• จัดทำแผนงาน เคลียร์ shop Drawing ตรวจสอบเอกสาร รายงานวางแผนความคืบหน้า.
• ทำเอกสารต่าง ๆ ที่เกี่ยวข้อง Method ขออนุมัติวัสดุอุปกรณ์ ร่วมประชุมติดตามงาน.
• งานอื่น ๆ ที่ได้รับมอบหมาย.
• สามารถไปปฎิบัติงานตามไซต์งานได้.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis, Procurement, Purchasing, English

ประเภทงาน:

งานประจำ

• Ensure smooth and efficient clinic operations by overseeing SLA and protocol compliance, and managing the team to maintain high-quality service delivery.
• Manage provider schedules, appointments, and patient flow.
• Identify, resolve, and follow up on operational issues.
• Ensure the readiness of clinic facilities, equipment, and operational resources.
• Improve workflows and SOPs to enhance operational efficiency.
• Company Administration.
• Manage the company's administrative and office operations.
• Oversee administrative tasks, documentation, and internal office coordination.
• Ensure the readiness of office facilities, equipment, and essential supplies.
• Coordinate with internal teams and external service providers on administrative matters.
• Maintain organized documentation and ensure administrative tasks are completed on time.
• Procurement & Vendor Management.
• Own the end-to-end procurement process for clinic and company needs.
• Coordinate with suppliers and vendors on quotations, purchasing, delivery, and payment documentation.
• Manage inventory and monitor stock levels of essential supplies and equipment.
• Manage and monitor supplier/vendor performance.
• Monitor operational spending and identify opportunities for cost efficiency.
• Reporting & Data.
• Own daily, weekly, and monthly operational and administrative reporting.
• Collect, verify, and analyze relevant operational data.
• Prepare dashboards and KPI reports to monitor performance.
• Track action items and provide progress updates.
• Improve reporting formats to ensure accuracy, clarity, and practical use.
• Team & Healthcare Provider Coordination.
• Manage and coordinate schedules for clinic staff and healthcare providers.
• Monitor service coverage, attendance, and operational issues.
• Coordinate onboarding, training, and communication of SOPs and service standards.
• Address and follow up on team-related operational issues within the scope of responsibility.
• Quality & Patient Experience.
• Monitor patient feedback and complaints and ensure issues are resolved through completion.
• Ensure daily operations follow established SOPs and service standards.
• Identify recurring issues and implement process improvements to enhance patient experience.
• Compliance & Documentation.
• Maintain and monitor key clinic and company documents, including licenses, registrations, and contracts.
• Track renewal deadlines and ensure required documentation remains complete and up to date.
• Maintain organized and accessible records for operational and compliance purposes.
• Identify and report operational or compliance risks.
• Cross-functional Projects.
• Own assigned Operations and Administration projects from planning through completion.
• Coordinate with Product, Technology, Customer Support, Marketing, and other relevant teams.
• Track project timelines, deliverables, and action items.
• Identify and resolve issues to ensure projects achieve their objectives.
• CEO & Executive Events.
• Own the planning and execution of special events or personal events for the CEO as assigned.
• Manage timelines, checklists, budgets, logistics, and coordination with vendors and partners.
• Oversee on-site execution and handle issues that arise during events.
• Maintain strict confidentiality and privacy regarding information related to the CEO and executive activities.
• Process Improvement.
• Identify operational and administrative issues, analyze root causes, and implement solutions.
• Improve processes, workflows, and SOPs to reduce operational friction and increase efficiency.
• Monitor and measure the impact of process improvements.
• Bachelor's degree in Business Administration, Operations Management, Healthcare Management, or a related field.
• 3-5 years of experience in Operations, Administration, Healthcare/Clinic Operations, or a related field.
• Strong ability to manage multiple tasks, prioritize effectively, and follow through to completion.
• Strong analytical and reporting skills, with good proficiency in Excel or Google Sheets.
• Comfortable using AI tools to improve work efficiency, including data management, reporting, data analysis, and process improvement.
• Hands-on, detail-oriented, systematic, and strong in problem-solving.
• Strong communication and coordination skills, with the ability to work effectively across multiple teams.
• Experience in Healthcare, Digital Healthcare, or Clinic Operations is a strong advantage.
• Good command of English, both written and spoken.
• Performance-based Incentive.
• Health Insurance.
• Annual Leave 6 days.
• Mental Health counseling sessions with psychiatrists and psychologists through ooca platform.
• Social Security Insurance.
• Provident Fund (condition applied).
• Special discount home loan interest with Government Housing Bank.
• BYOD policy: Personal laptops less than 3 years old are eligible for 1000 THB/month subsidy (registration required).
• Working Hours & Location.
• Full-time position at Gaysorn Centre, Floor 5, Bangkok.
• Clinic opening hours: 10:00 AM - 8:00 PM.
• Days Off: 2 days per week (including one working day on either Saturday or Sunday).
• Manager's working hours may extend beyond clinic hours to ensure smooth operations.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

System Administration, Employer Branding, Microsoft Office, Recruitment, Thai

ประเภทงาน:

งานประจำ

• At.
• The Art Hospital., we believe that "Art" and "Science" are the fundamental pillars driving the future. We do not merely create beauty; we are collectively establishing new benchmarks for the international aesthetic surgery industry.
• Join a team of distinguished experts where human expertise and cutting-edge medical technology converge. Here, you will play a pivotal role in propelling one of the nation's leading aesthetic hospitals toward exponential growth. We offer a dynamic care ...
• Come design an elegant future with us - your success begins at.
• The Art Hospital.
• HRBP Specialist.
• We are looking for a proactive and people-oriented.
• HRBP Specialist.
• to join our HR team and support the organization in attracting, developing, and retaining top talent. This role combines end-to-end recruitment, employee relations, talent management initiatives, learning & development coordination, and HR operational support.
• As an HRBP Specialist, you will work closely with business leaders, managers, and employees to ensure a positive employee experience while supporting key HR programs that drive organizational growth, workforce capability, and employee engagement.
• This is an excellent opportunity for HR professionals who are passionate about both strategic HR initiatives and hands-on HR operations in a dynamic and fast-paced environment.
• Talent Acquisition & Recruitment.
• Manage the end-to-end recruitment process, including manpower requisition, sourcing, screening, interviewing, offer management, and on-boarding coordination. Partner with hiring managers to understand workforce needs and develop effective recruitment strategies. Build and maintain talent pipelines for critical and future positions. Coordinate recruitment activities, employer branding initiatives, and candidate experience programs. And prepare recruitment reports, hiring metrics, and workforce analytics.
• Talent Management & Succession Planning.
• Support the implementation and administration of Talent Management Programs. Coordinate talent assessments, talent reviews, succession planning, and development initiatives. Assist in preparing talent profiles, development plans, and talent review reports. And monitor talent readiness and succession coverage across business units.
• Learning & Development.
• Coordinate training programs, workshops, and employee development activities. Support training needs analysis, training administration, and post-training evaluations. Maintain training records and monitor employee development progress. And assist in leadership development and capability-building initiatives.
• Employee Relations & HR Operations.
• Support employee lifecycle activities, including onboarding, transfers, promotions, probation evaluations, and offboarding. Handle employee inquiries and provide HR guidance on policies, procedures, and employee matters. Support employee complaint investigations and disciplinary processes in accordance with company policies and labor laws. Assist with employee welfare programs, engagement initiatives, and workplace well-being activities. And support employee communication programs and internal HR campaigns.
• Employee Engagement & Internal Communication.
• Coordinate employee engagement activities, company events, and recognition programs. Support internal communication initiatives that promote company culture and employee experience. Assist in organizing town halls, employee activities, and corporate events and Contribute to building a positive and inclusive workplace culture.
• HR Projects & Continuous Improvement.
• Participate in HR transformation, process improvement, and organizational development projects. Support HR data management, reporting, and HR system administration. Assist in developing HR policies, procedures, and best practices and contribute to cross-functional projects that enhance organizational effectiveness.
• Bachelor's Degree in Human Resources, Business Administration, Psychology, Organizational Development, or related fields.
• Minimum 3-5 years of experience in HR, preferably in HRBP, Recruitment, Talent Management, or Learning & Development.
• Strong experience in full-cycle recruitment and stakeholder management.
• Exposure to Talent Management, Succession Planning, Learning & Development, or Employee Relations is highly preferred.
• Good understanding of Thai labor laws and HR best practices.
• Strong communication, interpersonal, and relationship-building skills.
• Analytical mindset with strong problem-solving skills.
• Proficient in Microsoft Office applications and HR systems.
• Don Mueang Office and secondary location occasional assignment at the Lat Phrao Office.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Teaching, English

ประเภทงาน:

งานประจำ

• Supervise sales, sales and marketing activities. for the sales team and friends Able to generate sales and expand customer base as required as well as monitoring disbursement, finance and accounts to ensure that they are correct according to the company's policy.
• Track and evaluate employee performance and friends weekly as well as teaching work, giving advice and consulting and propose solutions to problems for employees and business partners in the provinces responsible for Contact key local customers to buil ...
• Manage and allocate targets for sales of goods and services through various sales channels. within the province and area of responsibility for effective management of sales channels including clarifying and explaining sales goals and operational strategy plans for the team to understand correctly To achieve maximum efficiency according to the goals set.
• Track and evaluate sales results. Analyze problems, weaknesses, strengths, monitor and assess sales situations. Marketing and promotional activities Manpower and training to develop employees, partners, as well as assess the quality of the signal, budget, to adjust the strategy for weekly operations. To stimulate sales to meet the set goals.
• Prepare sales and marketing plans in the area to generate sales and expand customer base as required. and present for approval of the relevant operational plans and budgets.
• Summary of employee performance reports and friends and partners on a monthly basis To analyze problems, weaknesses, strengths of employees, friends, business partners and competitors. to find solutions to problems and adjust operational strategies within the provinces responsible for the next month To present the plan to the Sales Manager for consideration, approval and approval. Continue according to the plan.
• Bachelor's or Master's degree in Science or related field.
• Minimum 5 years experience in pharmaceutical business.
• Knowledge of Selling concepts, strategic thinking, strong interpersonal and communication skills.
• Good Selling analysis and good business planning skills.
• Proactive, highly motivated, well-organized and good interpersonal skills.
• Computer literate and strong command of both written and spoken English.
• Ability to travel and with own transportation.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Digital Marketing

ประเภทงาน:

งานประจำ

• Design and execute multi-channel digital acquisition strategies targeting Thailand, resident Expat groups, Myanmar, Bangladesh and rest of the world patient.
• Partner with Product Marketing to build TOF, MOF, and NOF content funnels across our orthopedic subspecialties.
• Launch and scale official hospital channels on LinkedIn, Instagram, Expat Facebook communities, and regional networks4.
• Exercise daily operational management over the Performance Marketing, controlling daily ad spend pacing, negative keywords, SEM bids, and technical SEO health.
• Optimize landing page conversion funnels to drive New Hospital Number (HN) generation and lower overall CPA.
• Ensure all ad creatives and copy comply fully with law & regulations and PDPA standards.
• Bachelor's or Master's degree in Marketing, Digital Media, Business, or Healthcare Management.
• 8+ years of digital marketing experience, with 3+ years in a senior leadership role within healthcare, hospital management, or medical travel organizations.
• Demonstrated success running cross-border digital campaigns in Southeast Asia or South Asia (Expats, Myanmar, Bangladesh will be plus).
• Deep technical expertise in Google Ads, Meta Ads, LinkedIn Campaign Manager, SEO, AEO, and marketing analytics.
• Expert knowledge of Thai medical advertising law and data privacy regulations (PDPA).
• Exceptional leadership skills with native/fluent English and Thai communication capabilities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Negotiation, Accounting, Leadership Skill

ประเภทงาน:

งานประจำ

• Monitor and control revenue collection from cash patients, corporate clients, insurance companies, and government schemes, including NHSO, Social Security Office, and Civil Servant Medical Benefit Scheme.
• Analyze and resolve claim denials and claim rejections, including re-submission and appeals, to maximize revenue collection.
• Oversee accounts receivable management, analyze AR aging, and develop effective collection strategies to ensure outstanding receivables remain within the company's targ ...
• Establish and monitor credit limits and treatment guarantee limits for corporate clients and insurance companies.
• Manage credit risk, control bad debt, and monitor high-risk or overdue accounts.
• Prepare and analyze revenue, accounts receivable, and key Revenue KPIs, and present performance results and improvement plans to management.
• Lead and manage teams responsible for eligibility verification, billing, claims, and collection, including setting performance targets and developing team capabilities.
• Collaborate with Medical, Nursing, Accounting, Finance, IT, and other relevant departments to improve the overall revenue cycle process.
• Drive the enhancement and utilization of HIS / Billing Systems and related processes to improve efficiency, minimize revenue leakage, and reduce billing errors.
• Participate in negotiations and review credit terms, payment terms, and collection conditions with corporate clients and insurance companies.
• Bachelor's degree or higher in Finance, Accounting, Business Administration, Economics, or a related field.
• A degree in Hospital Administration / Public Health or a certification in Revenue Cycle Management will be considered an advantage.
• Experience.
• 7-10 years of experience in Finance, Accounting, Credit Management, or Revenue Management.
• 3-5 years of experience in the hospital or healthcare industry.
• At least 3 years of experience in a supervisory or managerial role with team management responsibilities.
• Functional Knowledge & Skills.
• Strong knowledge and understanding of healthcare reimbursement schemes, including Social Security, Universal Coverage (Gold Card), Civil Servant Medical Benefit Scheme, and private health insurance.
• Good knowledge of Accounts Receivable, Credit Management, and relevant accounting standards.
• Understanding of Medical Coding, including ICD-10/ICD-9-CM, and DRG systems will be highly advantageous.
• Strong analytical and reporting skills, with good proficiency in Microsoft Excel and HIS systems.
• Strong leadership, team management, negotiation, communication, and stakeholder management skills.
• High attention to detail, integrity, and the ability to work effectively under pressure.
• Working Conditions.
• Full-time position based at the hospital during normal working hours. Overtime may occasionally be required depending on business needs.
• Occasional travel may be required to coordinate with external parties, such as insurance companies and government agencies.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรีหากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
• ประกันสุขภาพ.
• เงินโบนัสตามผลงาน.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• Incentive รายเดือน.
• ปรับเงินเดือนประจำปี.
• โบนัสประจำปี.
• OT.
• ฝึกอบรม.