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ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,000, สามารถต่อรองได้
- หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
- กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี.
- สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
- เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
- สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 , สามารถต่อรองได้
- บริหารจัดการทีมแม่บ้าน วางแผนทำความสะอาด จัดตารางการทำงานของพนักงาน ควบคุมวินัย และตรวจเช็คการทำงานของแม่บ้านประจำวัน.
- ตรวจสอบมาตรฐานความเรียบร้อยและความสะอาดของพื้นที่ ให้เป็นไปตามมาตรฐานที่กำหนด.
- แก้ไขปัญหาเฉพาะหน้า ประสานงานระหว่างลูกค้ากับผู้ว่าจ้าง และประสานงานกับแผนกอื่น.
- รับเรื่องร้องเรียนจากลูกค้า และประสานงานกับฝ่ายซ่อมบำรุงในกรณีอุปกรณ์ชำรุด.
- ควบคุมการเบิกจ่ายอุปกรณ์ทำความสะอาด.
- ตรวจงานอื่นๆที่เกี่ยวข้อง.
- วุฒิปวส หรือ วุฒิปริญญาตรีทุกสาขา.
- ผู้หญิง อายุ 35-55 ปี.
- มีประสบการณ์การเป็นผู้จัดการ พนักงานทำความสะอาด.
- มีความรู้หรือจับเครื่องขัดล้างออโต้เป็น.
- รู้ขั้นตอนการทำความสะอาด.
- เวลางาน 09.00-21.00 ทำงาน 6 วันต่อสัปดาห์ หยุด 1 วัน.
- กองทุนประกันสังคม.
- กองทุนทดแทน.
- ประกันชีวิตกลุ่ม (กรณีเสียชีวิต).
- วันหยุดพักร้อนประจำปี.
- วันนักขัตฤกษ์จ่าย 2 แรง.
- ส่งresume ได้ที่ Email: [email protected].
- ติดต่อหรือไอดีไลน์ 0613910044.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Digital Marketing, Market Research, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 , สามารถต่อรองได้
- Assist the MD, client service manager and team in providing support.
- Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
- Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
- Market research to support client's project and business.
- Carries out special and media event planning activities and arrangements as outlined by the supervisor.
- Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
- Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
- Assists with administrative duties.
- Support the projects being carried out by the company and team.
- Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
- Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
- Background in Marketing, Communications, PR, and/or Digital media is plus.
- Solution-oriented.
- Proficient on the computer.
- Positive attitude, Reliable, & Flexible.
- Bilingual in English and Thai.
- Willing and open to learning.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Energetic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome guests on arrival, register and issue room keys according to departmental standards and procedures.
- Ensure that members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service.
- Liaise closely with other relevant departments to ensure that guests requests and needs are met.
- Update and maintain repeat guest history system.
- Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue.
- Handle guests complaints and comments tactfully and efficiently.
- Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed.
- Qualifications Tertiary education in Hospitality Management or related disciplines.
- Able to work independently and handle shift duties.
- Good command of spoken English and Mandarin.
- Minimum 2 years of relevant experience.
- Able to multi-task and work under pressure in the busy operations.
- The ability to work well in a team environment.
- Driven, dynamic and energetic.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Budgeting, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Minimum 5 years of Food & Beverage management experience in hotels or hospitality operations.
- Proven experience managing restaurants, bars and banquet operations.
- Strong leadership skills with the ability to develop, motivate, and lead teams.
- Sound knowledge of F&B operations, guest service standards, and food safety regulations.
- Strong financial acumen in budgeting, cost control, revenue management, and profitability.
- Excellent communication, problem-solving, and organizational skills.
- Proficient in POS systems and Microsoft Office applications.
- Fluent in English and Thai, both written and spoken.
- Ability to effectively communicate and collaborate with guests, employees, and stakeholders at all levels.
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000
- ตัดต่อคลิปวิดีโอ.
- ถ่ายคลิปวิดีโอ.
- งานอื่นๆ ที่ได้รับมอบหมาย.
- วุฒิปริญญาตรี สาขาใดก็ได้.
- สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้.
- มีมนุษย์สัมพันธ์ดี ตรงต่อเวลา.
- มีประสบการณ์ 1 ปีขึ้นไป.
- วันหยุดพักผ่อน 6 วัน/ปี เมื่อทำงานครบ 1 ปี.
- เบี้ยเลี้ยงอาหารกลางวัน.
- ประกันสังคม.
- เบี้ยขยัน.
- ทำงานวันจันทร์ - เสาร์.
- เวลา 08.30 - 17.30 น.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Payroll, Budgeting, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labour potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
- Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
- Maintains established par stock for operating supplies to ensure smooth operation.
- Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
- Establishes control procedures for reconciliation of Cashiering before and after service.
- Executes the general responsibility necessary to minimize costs in operating the restaurant and achieving sales goals.
- Technical Responsibilities.
- Oversees service standard in the restaurant. Ensures that the team conform to the required standards and meet or exceed guest s expectation.
- Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.
- Participates in the planning of menus & beverage lists.
- Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees.
- Implements and enforces safety regulations and house rules.
- Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
- Be familiar with changes and trends in the competition and the market place.
- Qualifications Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
- Minimum 3-5 years of experience in restaurant and bar operations, with at least 1-2 years in a managerial role.
- Strong knowledge of food & beverage operations, service standards, wines, spirits, cocktails, and menu planning.
- Proven leadership and team management skills with the ability to motivate and develop team members.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and problem-solving abilities.
- Good financial acumen, including budgeting, cost control, inventory management, and revenue optimization.
- Ability to analyze sales reports and operational performance metrics.
- Knowledge of health, safety, hygiene, and food safety regulations.
- Proficient in POS systems and Microsoft Office applications.
- Ability to work flexible hours, including weekends, public holidays, and evening shifts.
- Good command of English; additional languages are an advantage.
- Additional Information
- Life & Health insurance.
- SSO.
- Duty Meals.
- Provident fund.
- Heartist Card.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Public Relations, Budgeting, Purchasing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors to ensure that established cultural and core standards are met.
- Maintains a working knowledge of food, wines, spirits, cocktails.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and beverage list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- The ability to drive the departmental goals.
- Take an active role to meet the financial goals of the restaurant to meet the financial goals.
- Maintain knowledge of competition and industry trends.
- Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Oversee the schedule to ensure proper coverage for operations.
- Control and manage of OE inventories, breakages, requisitions.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of operating a pool & beach / restaurant. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition, the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Ideally have a diploma / degree in hospitality or a vocational training in food & beverage.
- Minimum of one or two years experience working in a managerial capacity, experience in restaurant hotel operations or other luxury environment.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide administrative and scheduling support to the CEO, including calendar management, meeting coordination, and document preparation.
- Act as a communication bridge between the CEO and internal teams, ensuring timely follow-ups and task execution.
- Support project coordination across departments, including tracking deliverables, maintaining documentation, and updating progress reports.
- Prepare meeting minutes, presentations, and summary reports for management review.
- Assist in coordinating internal and external meetings, workshops, or client appointments.
- Support business operations such as vendor coordination, internal forms, and administrative procedures.
- Handle confidential information with discretion and professionalism.
- Perform other ad-hoc tasks as assigned by the CEO or management team.
- Requirements Bachelor s degree in Business Administration, Management, or a related field.
- Minimum 1 year of experience as an Executive Secretary.
- Foundational knowledge of Finance, Business and IT principles is required, as you will be expected to discuss these concepts confidently with clients.
- Professional fluency in both English and Thai (written and verbal).
- Advanced proficiency in cloud-based productivity suites (Google Workspace, MS Office).
- Proven organizational methodology with the capability to manage concurrent workflows under tight deadlines.
- Strong analytical and problem-solving capabilities paired with a proactive, solution-oriented operational approach.
- Benefits Social Insurance + Health insurance.
- Laptop and IT Stuff are provided.
- The company pays for your job-related training (Language, skills, etc.).
- Hybrid work.
- Annual health check.
- Free snacks & drinks.
ทักษะ:
Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage events start to finish - high-end social events, weddings, Meetings as well in-house events.
- Managing casual labor grooming to meet the standards.
- Offer guests of events an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.
- Provide service for food and beverage items in an unobtrusive and professional manner.
- Response and anticipate service of guest s requirements before request are necessary.
- Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
- Provide knowledge and skill training to team both on the job and class room training.
- Work harmoniously and professionally with co-workers and supervisors.
- Assists in controlling banquet china, glass, silver, linen and equipment. Participates in reviewing banquet event orders to guarantee the execution of all banquet events.
- Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.
- To supervise the Events in the absence of the manager/assistant manager. To ensure all service activities are in place and under control.
- What You Will Bring.
- To have superior knowledge and be also executive efficiently the sequence of service for all events.
- There an eye of detail to maintain the luxury experience for all events.
- Hospitality Education, preferred.
- At least 2 years in a lead server or supervisory role, ideally in a luxury hotel/restaurant environment.
- Strong knowledge and passion for everything food and beverage.
- Strong command of the English language.
- Requires attention to detail and problem solving skills, as well as a passion for customer service.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ทักษะ:
Energetic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
- Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
- Answer telephones according to Four Seasons standards and take guest reservations or ...
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest s name consistently.
- Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
- Work harmoniously and professionally with co-workers and supervisors.
- Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.
- What You Will Bring.
- One to two years previous experience in Food & Beverage outlet..
- Well personality and well groomed.
- College education or equivalent experience;.
- Requires ability to operate computer equipment and other food & beverage computer systems..
- Requires reading, writing and oral proficiency in the English language..
- Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job..
- Positive attitude with a generous and uplifting team approach..
- Ability to proactively anticipate and prioritize the needs of the guest..
- Energetic and professional approach to her craft..
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ทักษะ:
Energetic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Minimum degree in Business or related discipline.
- Proficiency in English & Thai (written & spoken).
- Team playing skills with strong customer orientation.
- Strong communication and presentation skills.
- Self-motivation, highly energetic, outgoing character and willingness to explore self-potential in different area.
- High ambition and potential to develop your long term career at Hilti.
- What s In It for You.
- Show us what you re made of and we ll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways more in new places. It s how we find the right fit and further our teams personally and professionally. Additionally, we offer you a competitive salary and a wide range of benefits, including training opportunities and very good health care plan.
- Why Hilti.
- Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
- Commitment to Inclusion.
- At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
- Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
- Prepares management reports.
- Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
- Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
- Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
- Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
- Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
- Keeps management informed of guest and staff related incidents; represents senior management in their absence.
- Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
- Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
- Screens next day movements for special instructions to various departments.
- Ensures pending follow up action is communicated to the next shift.
- Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
- Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
- Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
- Works harmoniously and professionally with co-workers and direct superior.
- Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ทักษะ:
Compliance, Social media, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead overall Customer Care operation, including Contact Center, Digital Support Channels, and VOC management.
- Manage BPO partners to ensure service delivery, SLA achievement, quality standards, and operational compliance.
- Drive customer experience strategy and continuous improvement initiatives.
- Oversee customer complaint handling, escalation management, and executive customer cases.
- Manage VOC analytics and customer insights to identify improvement opportunities and business risks.
- Lead digital transformation initiatives, including AI-powered customer support, chatbot, self-service.
- Collaborate with HQ, Regional HQ, and cross-functional teams.
- Establish governance frameworks, policies, and operational standards for customer care functions.
- Monitor and improve key performance indicators including NPS, FCR, SLA, AHT, and VOC metrics.
- Drive customer journey improvement projects across online and offline service touchpoints.
- Manage customer communication channels, including voice, chat, email, social media, and digital engagement platforms.
- Develop organizational capabilities and workforce planning within the Customer Care function.
- Support crisis management, product quality issues, and customer risk mitigation activities.
- Skills and Qualifications.
- Bachelor's or Master's degree in Business Administration, Marketing, Customer Experience, Operations Management, or related fields.
- Minimum 8-10 years of experience in Customer Service, Contact Center Operations, Customer Experience, or VOC Management.
- Strong leadership experience managing large-scale customer care operations and BPO partners.
- Proven experience in customer experience transformation and digital service initiatives.
- Strong analytical and problem-solving skills with the ability to leverage customer insights for business improvements.
- Experience in VOC management, complaint handling, and executive customer escalations.
- Knowledge of AI, digital customer engagement, CRM, and customer service technologies.
- Strong stakeholder management and cross-functional collaboration skills.
- Excellent communication and presentation skills in both Thai and English.
- Experience in multinational organizations and regional collaboration is preferred.
- Customer-centric mindset with strong business acumen and operational excellence capability.
- Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Work Well Under Pressure, Energetic, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage complex calendars, with an understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of Managing Director & Partner s time and provide timely reminders as necessary.
- Schedule, coordinate and oversee a wide variety of internal/external meetings/events (local, offsite or virtual).
- Documentation: organize any needed material in advance of the meetings, maintain files/record keeping systems and confidential files.
- Organize travel arrangements; anticipate and coordinate travel and logistics needs.
- Prepare and submit timesheets and expenses for Managing Director & Partner (MDP) in accordance with company guidelines.
- Support business objectives under guidance by building working relationships with clients and client assistants to facilitate information flow and scheduling.
- Establish and maintain systems to organize and manage details to ensure accuracy in all aspects.
- Receive, screen, and sort according to priority all incoming mail; respond promptly to inquiries as needed.
- Support case teams, internal committees, and practice area activities and information requests.
- Maintain highest levels of internal and external confidentiality.
- Provide general administrative support: typing, telephone support, mail, copying, filing, calendar functions and e-mail distribution lists, maintaining marketing and any other databases as instructed from time to time.
- Provide back-up assistance to other EAs and Reception Desk as needed.
- Increasingly leverage AI and digital tools to support scheduling, correspondence drafting, and information management, freeing up time for higher-judgment priorities.
- Please note that this position is not restricted to the responsibilities above and the job scope and responsibilities are subject to change.
- What You'll Bring.
- Ideally, minimum of 5 years of work experience gained in a professional services environment.
- Preferred: Previous experience in supporting C-level executives, particularly CEOs.
- Able to multi-task in a fast-paced, deadline driven, service-oriented environment.
- Secretarial diploma or equivalent in related fields.
- Team player yet able to work independently, with demonstrated ability to be flexible, responsive and to take initiative.
- Demonstrate strong interpersonal skills - able to work effectively with all levels of staff.
- Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
- Strong organizational skills, ability to set priorities, display attention to details and is tenacious with follow-ups.
- Excellent oral and written communication skills in English.
- Consistently handle situations with tact and patience, and able to work well under pressure.
- Highly motivated, energetic and resourceful.
- Strong customer service orientation - responds to customers needs with a sense of urgency, and with a How can I help mindset.
- Able to work beyond normal office hours (sometimes weekends) during peak periods.
- Excellent typing skills with strong Microsoft Office skills, especially in Word, Excel, Powerpoint.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
High Responsibilities, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 , สามารถต่อรองได้
- UnionSpace กำลังมองหาผู้ที่มีความกระตือรือร้นและพร้อมเรียนรู้
- เพื่อร่วมงานในตำแหน่ง Business Services Officer ซึ่งจะดูแล
- งานบริการธุรกิจหลากหลายด้าน เช่น การจดทะเบียนบริษัท
- วีซ่าและใบอนุญาตทำงาน บริการสำนักงาน ใบอนุญาตต่างๆ
- งานนำเข้า-ส่งออก BOI และบริการด้านองค์กรอื่นๆ.
- ตำแหน่งนี้เหมาะสำหรับผู้ที่ชอบเรียนรู้สิ่งใหม่ แก้ไขปัญหา
- ประสานงานกับผู้คน และสามารถทำงานในสภาพแวดล้อม
- ที่รวดเร็วได้ หลายส่วนของงานสามารถสอนได้ สิ่งสำคัญที่สุด
- คือทัศนคติ ความรับผิดชอบ และความพร้อมในการเติบโตไปกับทีม.
- ดูแลและสนับสนุนงานบริการธุรกิจต่างๆ ของบริษัท
- เช่น จดทะเบียนบริษัท วีซ่าและใบอนุญาตทำงาน
- ใบอนุญาตต่างๆ HR support และบริการอื่นๆ ที่เกี่ยวข้อง
- จัดเตรียมเอกสารและข้อมูลเพื่อสนับสนุนทีมขายและขั้นตอน
- onboarding ลูกค้า
- ประสานงานและติดตามกระบวนการทำงานภายใน เช่น อีเมล
- การติดตามเอกสาร และอัปเดตข้อมูลในระบบ
- ติดต่อและประสานงานกับลูกค้า โดยเฉพาะลูกค้าต่างชาติ
- เกี่ยวกับเอกสาร ความคืบหน้า และข้อมูลที่เกี่ยวข้อง
- เดินทางไปหน่วยงานราชการและองค์กรที่เกี่ยวข้อง
- เพื่อยื่นเอกสาร ติดตามงาน หรือขอข้อมูล
- อัปเดตความคืบหน้างานอย่างสม่ำเสมอ เพื่อให้ทีมและฝ่ายขาย
- ทำงานสอดคล้องกัน
- ประสานงานกับทีมภายใน พาร์ทเนอร์ภายนอก และเจ้าหน้าที่รัฐ
- เพื่อให้งานดำเนินได้อย่างราบรื่น
- ดูแลงานธุรการและงาน operation อื่นๆ ตามที่ได้รับมอบหมาย
- ตำแหน่งที่ 1: Business Services Officer
- (Personal Assistant Background / เหมาะสำหรับผู้ที่มีพื้นฐาน
- Personal Assistant)
- เคยทำงานด้าน Personal Assistant, Executive Assistant
- หรือสายงานใกล้เคียง
- อายุ 25-55 ปี
- ปริญญาตรีทุกสาขา
- หากมีประสบการณ์ด้าน PA, EA, Admin, Coordinator,
- Customer Service หรือสายงานที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ
- มีทักษะการสื่อสารและการประสานงานที่ดี
- แก้ปัญหาเฉพาะหน้าได้ดี และใส่ใจรายละเอียด
- สามารถทำงานหลายอย่างพร้อมกันและทำงานได้ด้วยตัวเอง
- หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ
- ทัศนคติที่ดีและความพร้อมในการเรียนรู้ สำคัญกว่าประสบการณ์ตรง
- ตำแหน่งที่ 2: Business Services Officer
- (Related Service Background Preferred /
- เหมาะสำหรับผู้ที่มีพื้นฐานด้านบริการธุรกิจ)
- อายุ 25-55 ปี
- ปริญญาตรี สาขาบริหารธุรกิจ นิติศาสตร์ ธุรกิจระหว่างประเทศ
- หรือสาขาที่เกี่ยวข้อง
- หากมีประสบการณ์หรือพื้นฐานด้านใดด้านหนึ่งต่อไปนี้
- จดทะเบียนบริษัท
- วีซ่าและใบอนุญาตทำงาน
- BOI / ส่งเสริมการลงทุน
- Corporate Secretary
- Licensing & Compliance
- Import-Export / FDA
- สามารถสื่อสารกับลูกค้าและหน่วยงานราชการได้อย่างมืออาชีพ
- มีทักษะการจัดการงานและการแก้ปัญหาที่ดี
- สามารถจัดการเอกสารและงานด้าน compliance ได้
- หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ
- มีความกระตือรือร้นในการเรียนรู้และพัฒนาความรู้ด้านบริการธุรกิจหลายด้าน
- มีทัศนคติที่ดี พร้อมเรียนรู้ พัฒนาตัวเองและพร้อมเติบโตไปกับทีม
- เป็นคน proactive ชอบเรียนรู้สิ่งใหม่ ปรับตัวได้ดี มีความรับผิดชอบ
- และจัดการงานได้ดี
- สามารถทำงานหลายอย่างพร้อมกัน และบริหารลำดับความสำคัญ
- ของงานได้
- มีทักษะการสื่อสารและการประสานงานที่ดี
- ทำงานร่วมกับทีมได้ดี และพร้อมสนับสนุนงานหลากหลายด้าน
- ละเอียดรอบคอบ และสามารถทำงานภายใต้เวลาที่กำหนดได้
- ประกันสังคม
- วันลาพักร้อน และวันหยุดนักขัตฤกษ์
- โบนัสตามผลงาน
- โอกาสเติบโตในสายงาน
- สภาพแวดล้อมการทำงานแบบมืออาชีพ
- วันจันทร์ - ศุกร์ เวลา 09.00 - 18.00 น.
- เข้างานวันเสาร์ 1 ครั้ง/เดือน
- สถานที่: สุขุมวิท 39 หรือสุขุมวิท 63 กรุงเทพมหานคร (Onsite)
- ส่ง CV / Resume (ภาษาอังกฤษ, PDF) มาที่
- [email protected]
- [email protected].
- หัวข้ออีเมล: Application for Business Services Officer .
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies..
- This position also requires great enthusiasm and commitment in addition to an acute ability to problem solve. This position reports to the Hotel Assistant Manager.
- Essential Functions.
- Checks in guest in an efficient and friendly manner, using guest name whenever possible.
- Assures that guest is assigned type of room requested and the correct rate is charged.
- Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
- Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
- Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves guest complaints; assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
- Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
- Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
- Works harmoniously and professionally with co-workers and direct superior.
- Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
- Performs any other duties as assigned to him/her by management and is also able to work in all shifts including night shift.
- Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Relations and lobby coverage.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Works closely with Housekeeping team to ensure smooth handling of room allocation and room is met with guest s preference and ready for check in upon arrival.
- Actively participate in departmental programs, such as, upsell, guests recognition initiative and all.
- Candidates must have a firm knowledge of hotel operations. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ทักษะ:
Outgoing Personality, Mandarin, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿21,000 - ฿23,000, สามารถต่อรองได้
- Developing the relationship with both tenant and landlord for an after-sales service.
- Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
- Responsible for assigned property management duties daily such as; assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superi ...
- Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
- Bachelor degree in any discipline, preferred in Business, Marketing, or a related field.
- Proven experience in tele sales, customer service, or a similar role.
- Dynamic and filled with enthusiasm and energy to learn.
- Must have excellent written and spoken Mandarin (HSK5), English and Thai skills..
- Must have the ability to work independently and follow guidelines.
- Outgoing personality, excellent interpersonal and communication skills.
- High attention to detail with a sense of urgency in administrative work.
- Hands-on do-er , with drive and ability to roll up sleeves and get things done.
- Experience in Property or Real Estate Business is a big advantage.
- Fresh graduates with an interesting profile are encouraged to apply.
- Company Values.
- Customer & Partner First.
- Integrity & Reliability.
- Team Collaboration & Innovation.
- Proactive Ownership.
- Performance Culture: Work hard, have fun, make history .
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿18,000, มีค่าคอมมิชชั่น
- ตำแหน่ง: พนักงานบริกร.
- รายได้รวมเริ่มต้น 18,000 บาท+++
- พิจารณาตามประสบการณ์.
- อายุ 18-35 ปี
- ไม่จำกัดเพศ/ไม่จำกัดวุฒิ
- สามารถแนะนำเมนูอาหารได้
- ยิ้มแย้ม รักงานบริการ
- อดทน ทำงานเป็นทีม และรับมือกับสถานการณ์เฉพาะหน้าได้ดี.
- เวลาทำงาน
- ทำงาน 6 วัน/สัปดาห์
- เวลา 10.00-22.00 น.
- เข้างานเป็นกะตามที่ร้านกำหนด.
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