เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounting, Payroll, English, Thai

ประเภทงาน:

งานประจำ

• Manage all General Cashier functions, including cash collections, petty cash, cash floats, bank deposits, and cash reconciliations.
• Verify and reconcile daily cash receipts from all hotel revenue outlets.
• Prepare and process payroll accurately and on time, including salaries, wages, overtime, service charge, and other employee payments.
• Ensure payroll calculations comply with company policies and Thai labor regulations.
• Maintain accurate payroll records, employee deductions, tax, social security, provident fund, and other statutory contributions.
• Reconcile payroll accounts and prepare payroll-related journal entries.
• Maintain strict internal controls over cash handling and payroll confidentiality.
• Investigate and resolve payroll and cash discrepancies promptly.
• Prepare monthly reconciliations and reports for cash and payroll accounts.
• Coordinate with People & Culture, Finance, and department heads to ensure payroll accuracy.
• Support month-end and year-end closing activities, external audits, and internal control reviews.
• Ensure compliance with Accor policies, financial procedures, and statutory requirements.
• Continuously improve cash management and payroll processes to enhance efficiency and accuracy.
• Diploma or Bachelor's degree in Accounting, Finance, or a related field.
• Minimum 2 years' experience as a General Cashier, Paymaster, or Payroll Officer in an international hotel.
• Strong knowledge of payroll processing, cash management, and accounting principles.
• Experience with hotel PMS, payroll systems, and Microsoft Excel.
• High level of integrity, accuracy, and attention to detail.
• Strong analytical, organizational, and communication skills.
• Ability to handle confidential information with professionalism.
• Must be able to read, write, and communicate effectively in both Thai and English.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, Appsflyer, Vietnamese, English

ประเภทงาน:

งานประจำ

• Manage the post-sales relationship for a portfolio of customers across Thailand and the SEA regions.
• Lead onboarding, training, and enablement sessions to set customers up for long-term success.
• Conduct regular check-ins, usage reviews, and strategic syncs to ensure engagement and satisfaction.
• Run Executive Business Reviews (EBRs) with key stakeholders to showcase impact and align on goals.
• Analyze customer data to surface insights, troubleshoot challenges, and recommend optimizations.
• Capture feedback and work closely with Product, R&D, and Support teams to drive improvements.
• Actively support renewal conversations and identify opportunities for feature adoption or account expansion.
• Collaborate with internal teams, including Sales, Product, and Support teams, to drive results.
• 3-6 years of experience in Customer Success, Account Management, or a client-facing SaaS role.
• Strong relationship-building skills with experience handling multiple accounts.
• Clear and confident communicator across both technical and business audiences.
• Analytical thinker, comfortable working with data and turning insights into action.
• Proactive and solutions-driven with high personal ownership.
• Comfortable working in a fast-paced, multicultural, and evolving environment.
• Professional fluency in English; proficiency in either Vietnamese or Chinese language is mandatory.
• Exposure to mobile marketing, martech, or analytics platforms.
• Understanding of SDKs, APIs, or mobile attribution tools.
• Experience working with product or technical teams.
• Familiarity with AI-powered tools and workflows that enhance productivity and decision-making.
• You'll join a team that values curiosity, growth, and meaningful impact.
• Our Bangkok office blends local autonomy with global collaboration.
• You'll work with innovative customers and an experienced regional team.
• Our leadership invests in people, and your growth path is actively supported.
• Why Join Us?.
• At AppsFlyer, you'll join a team that's globally connected, values curiosity, and believes in making an impact beyond titles.
• As a Customer Success Manager, you'll work alongside some of the best minds in MarTech, gain exposure to industry-leading clients, and play a.
• key role.
• in shaping digital transformation journeys across Vietnam's most innovative businesses.
• AppsFlyer fosters a culture where learning, innovation, and personal development are actively supported. Your contributions during this time will be both visible and meaningful - not just to our internal teams, but to the customers whose success you'll help drive.
• We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive environment. We encourage all qualified candidates to apply - even if you don't meet every requirement listed.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Social Media Management, Project Management, Google Analytics, Industry trends, Video Editing

ประเภทงาน:

งานประจำ

• Campaign & Promotion Management.
• Assist in developing and executing monthly, seasonal, and event-based marketing campaigns to drive cover counts and average spend.
• Coordinate menu launches, happy hour promotions, limited-time offers (LTOs), and festive event campaigns in close collaboration with the culinary and operations teams.
• Ensure promotional materials (digital and printed POSM) are distributed and displayed correctly across all venues.
• Social Media & Content Strategy.
• Manage day-to-day operations for social media channels (Instagram, Facebook, TikTok, Line OA, etc.).
• Plan, film, and create engaging visual and video content (Reels, TikToks, high-quality food/beverage photography).
• Monitor social media trends, track engagement, respond to customer inquiries, and manage community interactions promptly.
• Influencer & PR Relations.
• Identify, reach out to, and build relationships with food bloggers, lifestyle influencers, media partners, and local food reviewers.
• Organize and host media tasting sessions, influencer visits, and brand activation events.
• Maintain an active database of KOLs (Key Opinion Leaders) and track the ROI/reach of influencer campaigns.
• Brand & Collateral Development.
• Draft compelling marketing copy in brand voice for social media, email campaigns, press releases, and promotional flyers.
• Work with graphic designers or external agencies to produce visual assets (menus, tabletop cards, flyers, digital banners).
• Ensure strict adherence to brand guidelines across all customer touchpoints.
• Performance Tracking & Analytics.
• Monitor and analyze campaign performance, foot traffic trends, social media metrics, and customer feedback.
• Assist in compiling monthly marketing reports with actionable insights to refine future strategies.
• Monitor competitor activities, pricing, and industry trends within the local F&B market.
• Education: Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• Experience: 1-3 years of experience in marketing, preferably within the F&B, hospitality, lifestyle, or restaurant management sector.
• Content Creation: Strong photography, short-form video editing (CapCut, Canva, Premiere Pro), and copy-writing skills.
• Digital Literacy: Proficiency with social media management platforms, Meta Ads Manager, and Google Analytics.
• Soft Skills: Excellent communication, proactive problem-solving, project management, and cross-functional team collaboration.
• Passion: High enthusiasm for the food, beverage, and nightlife/hospitality industry.
• Key Performance Indicators (KPIs).
• Growth in revenue and foot traffic during promotional campaign periods.
• Engagement rates, follower growth, and conversion rates across social platforms.
• Successful execution and media return from KOL/influencer hosting events.
• On-time delivery of marketing collateral and campaign rollouts.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• Proficiency in English & Thai (spoken and written).
• Hospitality industry experience.
• Significant experience in a complex fast paced environment.
• Minimum 1 year of prior relevant people management experience.
• Knowledge of basic KPIs (Shrinkage, Productivity, CSAT).
• Ability to work across shifts and also support the team training and quality.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.
• Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
• Options.
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ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Multitasking, English, Thai

ประเภทงาน:

งานประจำ

• Provide accurate information and recommendations regarding Bangkok attractions, restaurants, shopping, entertainment, transportation and local activities.
• Arrange transportation, taxis, private cars, airport transfers, tours and other guest requirements.
• Assist guests with restaurant reservations, sightseeing arrangements, tickets and special activities.
• Provide information regarding hotel facilities, restaurants, spa, recreational activities and other services.
• Maintain comprehensive knowledge of the hotel's products, services, facilities, promotions and operating hours.
• Maintain up-to-date knowledge of local attractions, events, restaurants and transportation options.
• Assist guests with special requests, celebrations, VIP arrangements and personalized experiences.
• Coordinate closely with Front Office, Bell Desk, Guest Relations, F&B and other departments to ensure seamless guest service.
• Follow up on guest requests to ensure they are completed accurately and within the required timeframe.
• Handle guest complaints and service recovery professionally, escalating issues to the Supervisor/Manager when required.
• Maintain accurate records of guest requests, bookings, transportation arrangements and other concierge activities.
• Ensure all external suppliers and service providers meet the hotel's service expectations.
• Assist with luggage, arrival/departure arrangements and other Front Office duties when required.
• Promote hotel facilities, services and appropriate experiences to enhance guest satisfaction and revenue opportunities.
• Maintain a professional appearance and grooming in accordance with Anantara standards.
• Attend daily briefings, training and departmental meetings.
• Follow all hotel policies, SOPs, health & safety and security procedures.
• Perform other duties as assigned by the Concierge Supervisor/Manager.
• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism or a related field.
• Relevant hospitality training or certification is an advantage.
• Minimum 1-2 years of experience in Concierge, Guest Relations, Front Office, Guest Service or a similar guest-facing position.
• Experience in a 5-star hotel, luxury resort or international hotel is highly preferred.
• Experience handling VIP guests and international travelers is an advantage.
• Excellent knowledge of Bangkok attractions, restaurants, shopping, entertainment and transportation.
• Good understanding of hotel operations and guest services.
• Strong knowledge of transportation arrangements, including taxis, private cars, airport transfers and public transportation.
• Good computer skills and familiarity with hotel systems/PMS is an advantage.
• Strong organizational and multitasking skills.
• Excellent problem-solving and follow-up skills.
• Good to excellent command of English, both spoken and written.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Industry trends, E-learning, English

ประเภทงาน:

งานประจำ

• Design and develop a comprehensive training framework for store employees, including tea baristas and store managers.
• Create training materials, manuals, and resources that are engaging and effective.
• Develop training programs that cover customer service, product knowledge, operational procedures, and company policies.
• Conduct training sessions for new hires and ongoing training for existing employees.
• Utilize a variety of training methods, including workshops, on-the-job training, e-learning, and role-playing.
• Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
• Identify skill gaps and training needs through regular assessments and feedback from store managers.
• Develop individualized training plans to address specific development needs.
• Foster a continuous learning environment that encourages employee growth and career development.
• Monitor and assess the performance of store employees post-training to ensure the application of skills learned.
• Provide feedback and support to employees and store managers to facilitate ongoing improvement.
• Track training metrics and prepare reports on training activities and outcomes.
• Collaborate with store managers and other stakeholders to ensure training programs align with business goals - and operational requirements.
• Coordinate with the HR department to integrate training programs with employee onboarding and development processes.
• Stay updated with industry trends and best practices in training and development.
• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• Minimum of 5 years of experience in training and development, preferably in the retail, hospitality, or food and beverages industry.
• Proven experience in developing and delivering training programs for front-line employees.
• Excellent communication and presentation skills, with the ability to engage and motivate learners.
• Strong organizational and project management skills, with attention to detail.
• Ability to work independently and as part of a team, with a proactive and positive attitude.
• Proficiency in using training software and e-learning platforms is a plus.
• Proficiency in English to liaise with English-speaking internal and external stakeholders.
• Flexibility to travel to different store locations as needed.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, System Testing, English, Thai

ประเภทงาน:

งานประจำ

• Using the appropriate communication channels, clarify client requirements while managing client expectations with respect timelines.
• Reference applicable Trident generic and customer specific standard working practices (SWP) to effectively process all the necessary pre-artwork build activities utilising Trident/client artwork management tools.
• Produce/update tracking documents, notifying the account lead should deliverables timing become a concern.
• Schedule production resources where directed.
• Release completed products in line with the agreed timelines.
• Preparation of quotes and invoices for client billing.
• Coach, mentor and support the development of junior staff within the designated client account, in accordance with client account requirements and applicable SWP.
• Identify and constructively raise issues with relevant team members, promoting best practice.
• Support the Management team through the investigation of process improvements, making recommendations for process improvements.
• Support the introduction of technology changes through system testing, communicating issues/potential issues.
• Relevant experience in print and or packaging knowledge.
• 2-3 years of experience In servicing client accounts.
• Possess project management skills In managing accounts end to end.
• Due to geographical requirements, Thai language capability Is required In this role.
• Excellent written and spoken English.
• Hybrid work arrangement and work onsite at client's office in Bangkok.
• We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Identify, pursue, and secure new business opportunities across the corporate market in Thailand.
• Build strong relationships with key decision-makers and stakeholders.
• Understand client challenges and recommend tailored solutions that create business value.
• Manage the full sales cycle, from prospecting and solution presentation to negotiation and closing.
• Drive revenue growth through new client acquisition and cross-selling opportunities.
• Consistently achieve and exceed sales targets.
• Bachelor's degree in any relevant field.
• 3-5 years of sales experience, including B2B or consultative or solution selling.
• Experience in industries such as Healthcare, Insurance, IT Solutions, Logistics, Supply Chain, Corporate Services, or other solution-based businesses.
• Strong communication, negotiation, and presentation skills.
• Fluent in Thai and able to communicate effectively in English.
• Why Join International SOS?.
• Be part of the world's leading health and security services organization.
• Attractive base salary with uncapped performance incentives.
• Regional exposure and long-term career development opportunities.
• Ready to Take the Next Step?.
• Submit your resume, including your current and expected salary, by clicking Apply Now.
• Location: BTS Ploenchit / MRT Lumpini.
• All applications will be treated confidentially.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, HACCP, English, Thai

ประเภทงาน:

งานประจำ

• Coordinate, schedule and supervise Housekeeping team members.
• Conduct regular inspections of guest rooms, public areas and back-of-house areas.
• Ensure cleanliness and service standards meet Anantara brand standards.
• Manage housekeeping supplies, equipment and inventory.
• Train, coach and develop Housekeeping team members.
• Handle guest requests, complaints and follow-up actions.
• Coordinate with Front Office, Engineering, F&B and other departments.
• Monitor adherence to SOP, hygiene, health & safety and HACCP requirements.
• Support manpower planning, productivity and cost control.
• Act on behalf of the Executive Housekeeper when required.
• Minimum 5 years' experience in Housekeeping, with supervisory/leadership experience.
• Previous experience in a luxury hotel/resort is highly preferred.
• Strong knowledge of Housekeeping operations, SOPs and quality standards.
• Good knowledge of hygiene and safety standards.
• Good command in English communication skills.
• Strong leadership and people-management skills.
• Excellent attention to detail.
• Good problem-solving and decision-making skills.
• Strong communication and interpersonal skills.
• Passion for training, coaching and developing team members.
• Able to work flexible shifts, weekends and public holidays.
• Preferred.
• Bachelor's degree or Diploma in Hospitality / Hotel Management or related field.
• Experience in a large luxury hotel/resort.
• Knowledge of Opera / PMS and Microsoft Office.
• Experience in inventory control, scheduling and departmental cost control.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, English, Thai

ประเภทงาน:

งานประจำ

• Audit and verify export documentation - bookings, Shipping Instructions, Bills of Lading, commercial invoices, and packing lists - for accuracy and compliance before release.
• Coordinate strategically with carriers, co-loaders, and overseas agents to secure vessel space, meet documentation cut-offs, and resolve routing or space constraints.
• Act as the primary escalation point for the Customer Service team on complex export queries, non-standard shipments (e.g. dangerous goods, reefer, out-of-gauge), and cu ...
• Provide proactive shipment status updates to customers (e.g. vessel departure, arrival, delays), maintaining strict adherence to the "Bad News First" policy to manage expectations effectively.
• Serve as a dedicated point of contact for key accounts, guiding customers on the correct preparation of export documents and Incoterms requirements to ensure smooth customs clearance.
• Mentor and support junior Customer Service Executives, sharing best practices and helping to strengthen the team's overall service standards.
• Ensure all customer-facing milestones are updated accurately and on time in the operating system, and support adherence to account-specific SOPs.
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• 3-6 years of experience in a Customer Service role within a Freight Forwarding company, with a strong focus on Ocean Export.
• Solid understanding of Ocean Export processes (FCL/LCL), Incoterms, and export documentation (HBL/MBL, Shipping Instructions).
• Demonstrated ability to handle complex files independently and act as an escalation point for the wider team.
• Excellent communication skills in Thai and English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Excel) and freight forwarding operating systems.
• About us.
• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
• With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
• We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• A partner is flagging a booking issue that's affecting multiple travellers. How do you coordinate a resolution across teams without losing momentum?.
• An escalation is coming in hot and a junior team member needs real-time guidance. How do you keep the standard high without slowing things down?.
• A recurring disruption pattern is creating friction for a key partner. How do you document it, flag it, and help fix it upstream?.
• This role fits someone who.
• Has 3-4 years of customer service experience, ideally in travel or hospitality.
• Builds trust with partners through clear communication and consistent follow-through.
• Stays sharp and decisive when situations escalate, without cutting corners.
• Is fluent in Business English and Thai - an additional Asian language is an advantage.
• Knows their way around Microsoft Office and customer service tooling.
• Is organised, detail-oriented, and takes full ownership of cases from first contact to resolution.
• Nuitée moves fast, keeps process light, and expects high ownership. This role suits people who enjoy building strong partner relationships, take pride in resolving complex situations well, and want to contribute to something that improves over time. It's less suited to people who prefer purely transactional work or want to stay behind the scenes.
• If that sounds like you, we'd love to hear from you.
• Apply with your CV & LinkedIn profile - the process is straightforward and typically takes two to three weeks.
• Why Nuitee?.
• At Nuitée, we're not just reimagining travel - we're building the infrastructure to power it.
• Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée's API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.
• World-Class Backing: Backed by Accel and visionary leaders across tech and travel - including Booking.com, Stripe, and Shopify - we're equipped to scale our ambition globally.
• Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.
• Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others.
• AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era - enabling seamless, intelligent, and hyper-personalized travel interactions.
• By joining Nuitée, you'll be part of a team that's building a category-defining platform. You'll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you're excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us - Nuitée is the place for you.
• By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at [email protected]. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Management, Thai, English

ประเภทงาน:

งานประจำ

• Oversee daily restaurant shifts to ensure fast, high-quality food and drink service.
• Lead, train, and support service staff to maintain high hospitality standards.
• Work closely with the kitchen team to ensure excellent food quality and presentation.
• Handle guest feedback professionally to maintain high satisfaction and repeat visits.
• Manage table seating, reservations, and daily floor setups efficiently.
• Monitor restaurant inventory, handle ordering, and minimize food waste.
• Ensure strict cleanliness, food safety, and hygiene standards in all dining areas.
• Assist in organizing restaurant schedules and tracking daily sales reports.
• Proven experience as a captain, team leader, or supervisor in a restaurant or resort.
• A strong passion for food, cooking, and delivering excellent customer service.
• Active leadership skills with a positive, helpful attitude toward the team.
• Good problem-solving skills to handle busy shifts and quick guest requests.
• Familiarity with restaurant Point of Sale (POS) systems and basic digital tools.
• Clear communication skills to bridge the front-of-house team and the kitchen.
• High school diploma or a degree in Hospitality, Culinary Arts, or a related field.
• Company Culture.
• We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Management, Thai, English

ประเภทงาน:

งานประจำ

• Streamline daily operations to maximize productivity and service standards.
• Supervise, mentor, and evaluate department heads to achieve performance targets.
• Monitor operational metrics and implement data-driven improvements.
• Develop and execute tactical plans aligned with organizational objectives.
• Ensure strict compliance with hospitality regulations and internal policies.
• Foster seamless cross-departmental coordination and communication.
• Prepare comprehensive operational and financial reports for senior executives.
• Manage resource allocation and departmental budgets efficiently.
• Proven leadership experience in operations management, preferably within upscale hospitality.
• Strong decision-making abilities and a track record of effective problem-solving.
• Proficiency in modern property management systems (PMS) and operational tools.
• Advanced capability in data analysis and generating actionable operational insights.
• Excellent interpersonal and business communication skills.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Company Culture.
• We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• Quality Management.
• Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must Have.
• Bachelor's degree in any fields.
• At least 2 years in customer service, call centre experience from health and general insurance.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• Nice to Have.
• Good Influencing, negotiating, presentation and motivation skills.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• บริหารจัดการทีมแม่บ้าน วางแผนทำความสะอาด จัดตารางการทำงาน ของพนักงาน ควบคุมวินัย และตรวจเช็คการทำงานของแม่บ้านประจำวัน.
• ตรวจสอบมาตรฐานความเรียบร้อยและความสะอาดของพื้นที่ ให้เป็นไปตามมาตรฐานที่กำหนด.
• แก้ไขปัญหาเฉพาะหน้า ประสานงานกับแผนกอื่น.
• รับเรื่องร้องเรียนจากลูกค้า และประสานงานกับฝ่ายซ่อมบำรุงในกรณีอุปกรณ์ชำรุด.
• ควบคุมการเบิกจ่ายอุปกรณ์ทำความสะอาด.
• ตรวจงานอื่นๆที่เกี่ยวข้อง และทำเอกสารตามที่ได้รับมอบหมาย.
• วุฒิปวส หรือ วุฒิปริญญาตรีทุกสาขา.
• มีประสบการณ์การเป็นผู้จัดการ อย่างน้อย 1 ปี.
• ผู้หญิง อายุ 30-50 ปี.
• เวลาเข้างาน 10.00-22.00.
• ทำงาน 6 วันต่อสัปดาห์ หยุด 1 วัน.
• มีประสบการณ์ผู้จัดการองค์กรด้านงานทำความสะอาด จะพิจารณาเป็นพิเศษ.
• กองทุนประกันสังคม.
• กองทุนทดแทน.
• ประกันชีวิตกลุ่ม (กรณีเสียชีวิต).
• วันหยุดพักร้อนประจำปี เมื่อทำงานครบปี.
• วันนักขัตฤกษ์จ่าย 2 แรง.
• ติดต่อคุณกวาง 061-391-0044 (Recruitment).
• ส่ง Resume ได้ที่ ID LINE: 0613910044.
• [email protected].

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Financial Modeling, Project Management, Microsoft Office, Power point, Leadership Skill

ประเภทงาน:

งานประจำ

• Explore new business opportunities by building strong relationships with hotel management team, business partners, and stakeholders.
• Act as a project leader, be able to lead the meeting, follow up and monitor result vs compressed timeline (end-to-end process).
• Monitor hotels' revenue and profitability to provide constructive feedback.
• Analyze competitive hotel market supply, trends and recommend strategies to improve operations and high quality service.
• Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.
• Manage major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.
• Contribute to the development and implementation of asset improvement policies to enhance value and returns.
• Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.
• Prepare monthly report about hotels issues and projects updates.
• Ensure hotels are complied with related rules, regulations, sustainability standards (ESG) and best practices.
• Support management in analyzing data and preparing presentations as requested.
• Support special projects and perform other duties & ad hoc tasks as assigned.
• Bachelor's Degree or higher in Business Administration, Finance, Engineering, Economics, or a related field.
• At least 2 years experience in financial feasibility studies, investment analysis and financial modeling in hotel, real estate, mixed-use or related functions.
• At least 1 year experience in hotel operations, preferably within the luxury to economy hotel segment will be an advantage.
• Fluent in spoken and written English (minimum score of TOEIC 800, TOEFEL 500, IELTS 6.5).
• Having experience in a listed company or large corporation will be an advantage.
• Excellent in business transformation, hotel operations and delivering excellent guest and customer experiences, and strategic growth.
• Excellent in project management and business presentation skills in Thai & English.
• Analytical skills to interpret data, identify trends, and make data-driven decisions.
• Proficient in Microsoft Office - Excel for finance, Power BI and PowerPoint.
• Able to travel up-country occasionally and must be able to drive and possess a valid driver's license.
• Ability to work on weekends (in case of emergencies) and irregular hours when required.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Consult & Advise Clients- Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
• Take & Process Orders- Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
• Manage Client Relationships- Build lasting connections by understanding each client's unique style and needs across multiple visits.
• Support Marketing Efforts- Help create content and manage social media presence.
• Coordinate Operations- Liaise between clients and our master tailors, ensuring smooth communication and project flow.
• GoodEnglish communication skills.
• Detail-oriented with strong organizational skills.
• Interest in fashion, luxury goods and ready to learn & grow.
• Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Event Planning

ประเภทงาน:

งานประจำ

• Responsible for selling off-site events and locations.
• Handle all meetings and catering enquiries according to standard procedures.
• Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, finance and external suppliers.
• Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services.
• Conduct site inspections, client entertainment and familiarization.
• At least 1-2 years of administrative or coordination experience, preferably within a hotel, banquet, or events environment.
• Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with hotel systems (e.g. Opera, banquet/event management software) is a plus.
• Strong organisational skills with high attention to detail and accuracy in documentation.
• Good communication and interpersonal skills, able to liaise confidently across departments.
• A team player who remains calm and efficient under time pressure.
• Able to work flexible hours, including weekends, evenings, and public holidays, depending on event schedules.
• Additional Information.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driv ...
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.
• The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.
• What You Bring.
• 2-3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering).
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
• SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
• The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
• About SAP Academy for Customer Success.
• The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
• Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment and earning competitive pay and benefits.
• SAPAcademyforCustomerSuccess.
• SAPNextGen.
• SAP Next Gen is our global experience for students and early talent (0-3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.
• SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
• We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.
• During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.
• We are SAP.
• Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.
• Candidate must currently possess unrestricted work authorization for the country where they are applying and do not require current or future employer sponsorship for a visa or work permit.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, English, Thai

ประเภทงาน:

งานประจำ

• Audit and verify export documentation - bookings, Shipping Instructions, Bills of Lading, commercial invoices, and packing lists - for accuracy and compliance before release.
• Coordinate strategically with carriers, co-loaders, and overseas agents to secure vessel space, meet documentation cut-offs, and resolve routing or space constraints.
• Act as the primary escalation point for the Customer Service team on complex export queries, non-standard shipments (e.g. dangerous goods, reefer, out-of-gauge), and cu ...
• Provide proactive shipment status updates to customers (e.g. vessel departure, arrival, delays), maintaining strict adherence to the "Bad News First" policy to manage expectations effectively.
• Serve as a dedicated point of contact for key accounts, guiding customers on the correct preparation of export documents and Incoterms requirements to ensure smooth customs clearance.
• Mentor and support junior Customer Service Executives, sharing best practices and helping to strengthen the team's overall service standards.
• Ensure all customer-facing milestones are updated accurately and on time in the operating system, and support adherence to account-specific SOPs.
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• 3-6 years of experience in a Customer Service role within a Freight Forwarding company, with a strong focus on Ocean Export.
• Solid understanding of Ocean Export processes (FCL/LCL), Incoterms, and export documentation (HBL/MBL, Shipping Instructions).
• Demonstrated ability to handle complex files independently and act as an escalation point for the wider team.
• Excellent communication skills in Thai and English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Excel) and freight forwarding operating systems.
• About us.
• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
• With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
• We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.