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• Bachelor's degree or equivalent practical experience.
• Experience working in a partner or channel manager position.
• Experience with cloud technologies, service provider ecosystems, and business models.
• Experience with building partner ecosystems ranging from partners, integrators, and global system integrators.
• Preferred qualifications:
• Experience with the cloud ecosystem.
• Experience building relationships and presenting to a senior-level audience and comfort working in and through cross-functional organization.
• Experience working with distribution channel partners.
• Excellent Partner Development and management skills, with proven success in delivering Go-to-Market strategies and results.
• Industry knowledge of System Integrators (SIs)/Service Providers (SPs), and Independent Software Vendors (ISVs).
• Existing relationships with partners and the specific market being covered.
• About the job.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Partner Development Manager (PDM), you'll be responsible for the recruitment, growth, and creation of practice areas and offerings for Google's thriving ecosystem of services partners. You will focus on growing the practices of partners who specialize in the Google Cloud Business.
• You will create and manage executive relationships with existing and new partners, offering them strategic advice and thought leadership together with day to day management. You will develop close relationships with our Partner Sales Managers (PSM's) in order to grow the relevance and impact of your assigned Partners to the Google Sales team with the overall goal of growing our mutual Google Cloud Business.
• Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google's cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.
• Manage partner business performance and map partner capabilities/priorities with Google's goals and strategies to meet quarterly business goals. Drive quarterly business reviews with key service partners and Google leadership.
• Drive executive connections with regional sales leadership and partner leadership, including partner value propositions into Partner Sales Manager (PSM) teams.
• Help partners grow their Google practice and product portfolio through joint development of solutions and services, and develop custom presentations on Google's Cloud Platform technologies to partners.
• Drive partners to build a partner sourced pipeline, nominate partners to receive inbound/outbound leads, and ensure overall pipeline tracking accuracy and health. Drive and support regional demand generation activities/events with partners and support regional engagement.
• Promote Google's strategy at key industry events and shape industry agenda and standards. Shape Google's approach to partnership strategy with stakeholders.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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• Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results.
• Provide analytical and valuable insights for decision-making support for key projects and management.
• Work closely with various business functions to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and to ...
• Communicate findings and propose actionable recommendations to address the problems.
• What you'll need to succeed:
• Bachelor Degree in Computer Science/Statistics/Math or Engineering or Economics and Finance.
• 9+ years in Data Analyst position or otherwise in projects involving big data.
• People management and strong commercial acumen.
• Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel.
• Must be data savvy and love crunching numbers.
• Strong analytical and statistical analysis skills in order to extract insights and recommendations.
• Fluent in English with strong communication skills (both written and verbal).
• It's great if you have:
• Experience in R studio, data modeling, hypothesis testing is a plus.
• STRA #ANLS #MRKT #3 #LI-TR2 #hongkong #kualalumpur #mumbai #newdelhi #delhi #bangalore #hochiminh #jakarta #manila #hongkong #beijing #toronto #vancouver #berlin #paris #barcelona #london #madrid #bangkok data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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• Maintain and develop relationships with current clients / new clients with a plan to upsell, cross-sell and introduce new services/solutions across NielsenIQ portfolio.
• Be responsible for sales across the full suite of NielsnIQ products including Measurement, Analytics, and Consumer products.
• Drive sales and renewal across assigned accounts, lead the sales for Measurement products, and bring in specialists to support on Analytics and Consumer products where appropriate.
• Create account planning and sales strategies to achieve the financial targets - both topline revenue and profitability.
• Develop commercial elements of client's Joint Business Plan (JBP).
• Be responsible for Voice of Client (VOC) arising from interaction with clients through sales cycle.
• Work collaboratively with Sales Specialists in identifying opportunities and finding appropriate solutions to address clients' business issues.
• Partner with Customer Success (delivery) team to bring the best of NielsenIQ to the clients as well as be responsible for escalating any challenges the clients face with the delivery performed by the Customer Success team to ensure maximum client satisfaction.
• 8 to 12 years FMCG (marketing / sales/ retailer), research-related industry experience preferred.
• Strong client focus and proactiveness.
• Very good influencing, persuading and problem-solving skills.
• Effective writing skills.
• A high degree of self-motivation and ambition.
• Skills to work both independently and as part of a team.
• Working knowledge of statistics, research techniques and methodologies.
• Additional Information
• About NielsenIQ.
• NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit www.niq.com.
• NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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• High school diploma or GED; 2 years experience in the housekeeping or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
• CORE WORK ACTIVITIES.
• Managing Housekeeping Operations and Budgets.
• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
• Inspects guestrooms on a daily basis.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to verify adequate supplies.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Verifies all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
• Conducting Human Resources Activities.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
• Schedules employees to business demands and for tracks employee time and attendance.
• Verifies employees understand expectations and parameters.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
• Observes service behaviors of employees and provides feedback to individuals.
• Verifies employee recognition is taking place on all shifts.
• Participates in an on-going employee recognition program.
• Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensuring Exceptional Customer Service.
• Sets a positive example for guest relations.
• Understands the brand's service culture.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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สามารถต่อรองได้

• 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area.
• OR.
• Master's degree in Finance and Accounting or related major; no work experience required.
• CORE WORK ACTIVITIES.
• Engaging in Strategic Planning and Decision Making.
• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
• Analyzes information, forecasts sales against expenses and creates annual budget plans.
• Compiles information, analyzes and monitors actual sales against projected sales.
• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Thinks creatively and practically to develop, execute and implement new business plans.
• Creates the annual operating budget for the property.
• Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.
• Implements a system of appropriate controls to manage business risks.
• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.
• Analyzes financial data and market trends.
• Leads the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction.
• Provides on going analytical support by monitoring the operating department's actual and projected sales.
• Produces accurate forecasts that enable operations to react to changes in the business.
• Leading Finance & Accounting Teams.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.
• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.
• Oversees internal, external and regulatory audit processes.
• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Anticipating and Delivering on the Needs of Key Stakeholders.
• Attends meetings and communicating with the owners, understanding the priorities and strategic focus.
• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
• Advises the GM and executive committee on existing and evolving operating/financial issues.
• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.
• Demonstrates an understanding of cash flow and owner priorities.
• Manages communication with owners in an effective manner.
• Manages property working capital and cash flow in accordance with brand SOPs and owner requirements.
• Facilitates critique meetings to review information with management team.
• Developing and Maintaining Finance and Accounting Goals.
• Ensures Profits and Losses are documented accurately.
• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Develops and supports achievement of performance goals, budget goals, team goals, etc.
• Improves profit growth in operating departments.
• Reviews audit issues to ensure accuracy.
• Managing Projects and Policies.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs.
• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).
• Ensures compliance with management contract and reporting requirements.
• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).
• Ensures compliance with Standard Operating Procedures (SOPs).
• Managing and Conducting Human Resource Activities.
• Ensures team members are cross-trained to support successful daily operations.
• Ensures property policies are administered fairly and consistently.
• Ensures new hires participate in the department's orientation program.
• Ensures new hires receive the appropriate new hire training to successfully perform their job.
• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.
• Conduct performance review process for employees.
• Participates in hiring activities as appropriate.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

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สามารถต่อรองได้

• Partner with hiring managers and senior management to identify manpower requirements, planning and budgeting..
• Take ownership and execute full-cycle recruitment, selection and onboarding processes through multiple sourcing channels and utilizing various tools to attract talented candidates..
• Manage the top of the funnel recruitment process (talent sourcing, resume reviews, screening, scheduling) to ensure a continued pipeline of qualified candidates.
• Provide advisory on job descriptions and competency-based interview questions that reflect each position's requirements and take accountability in interview evaluation feedback..
• Partner closely with Regional TA Leads and Functional TA PICs to manage end to end recruitment process and hiring reporting..
• Establish, maintain, monitor and build excellent working relationships with every function within Pops and ensure Talent Acquisition is adding value and informing their decisions..
• Support and partner TA team and Pops members in the country to ensure successful and seamless onboarding of new Grabbers..
• Build and maintain excellent working relationships with key sponsors, managers and internal departments, working as a seamless part of the HR operation..
• Provide talent advisory and thought leadership..
• You have Heart, Hunger, Honour and Humility.
• Passionate about helping people develop their careers and helping Grab hire future leaders.
• A bachelor Degree holder with 5 to 8 years+ work experience in an in-house Talent Acquisition VUCA environment.
• Professional working proficiency in English and Thai.
• A self-starter and strong individual contributor, while being able to function effectively in a team environment.
• Ability to multitask, manage multiple stakeholders and ensure prompt response and action to tasks.
• Excellent analytical and problem-solving skills with an effective attention to detail..
• Ability to maintain confidence and professionalism when leading others through ambiguous and complex situations, and to influence and negotiate diplomatically and fairly with a range of stakeholders..
• Excellent communication, teamwork and client service skills, with the ability to clearly communicate in discussions and written documents..
• Proficient in Microsoft Office, G Suite and recruiting ATS systems.

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• High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
• OR.
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
• CORE WORK ACTIVITIES.
• Managing Engineering Operations and Budgets.
• Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.
• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.
• Administers service contracts to support property needs.
• Ensures fire crew has complete understanding of all procedures, equipment and alarms.
• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).
• Manages and controls heat, light and power.
• Develops an engineering operating strategy that is aligned with the property/brand's business strategy.
• Develops and manages Engineering budget.
• Ensures integration of departmental goals in game plans.
• Oversees execution of long term preventative maintenance and 10 year asset protection plans.
• Reviews financial reports and statements to determine how Engineering is performing against budget.
• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
• Supervises construction to ensure timely completion of projects within budgetary guidelines.
• Maintaining Engineering Standards.
• Ensures compliance with state, local and federal regulations.
• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).
• Ensures building and equipment licenses, permits and certifications are current.
• Ensures property policies are administered fairly and consistently.
• Managing Profitability.
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Monitors and manages the payroll function.
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Participates in the development of department's capital expenditure goals; manages projects as needed.
• Participates in the budgeting process for areas of responsibility.
• Prepares weekly and period end P&L critiques.
• Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.
• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.
• Conducting Human Resources Activities.
• Ensures employees are treated fairly and equitably.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Utilizes employee feedback and an "open door" policy to identify and address employee problems or concerns in a timely manner.
• Celebrates successes by publicly recognizing the contributions of team members.
• Resolves guest problems and complaints.
• Brings issues to the attention of Human Resources as necessary.
• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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สามารถต่อรองได้

• Originate advisory mandates for core banking process transformation opportunities.
• Meet sales and delivery target metrics.
• Create and deliver solutions with excellence leveraging IBM technology assets and accelerators.
• Develop and maintain strong relationship with senior client stakeholders.
• Be regarded as both an industry expert and practical solution implementer.
• Manage the financial planning, internal approval process, contract negotiations, staffing for new projects.
• Ensure the success and profitability for all work done within the projects.
• Ability to navigate thru complex and matrixed organization.
• Work collaboratively across GBS service lines.
• GBS10_AsiaPacific TH_hotjobs
• Required Technical and Professional Expertise
• Minimum 15 years of relevant work experience in a top consulting firm or a bank.Experience in leading front to back transformation and process reengineering initiatives.
• Successful track record in leading complex advisory projects.
• Banking industry expertise including Finance, Operations, Lending, Credit, Trade Finance, Supply Chain Finance.
• Relationships with COO, CIO, and other senior functional & business leaders in banking industry.
• Demonstrable business development track record.
• Strong track record of managing client relationships.
• Preferred Technical and Professional Expertise
• As stated above
• About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
• Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
• Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
• Impact. Inclusion. Infinite Experiences. Do your best work ever.
• About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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• You get to work on iconic brands and with some of the best marketing minds.
• Entrepreneurial Culture.
• Fun on the job, with an extremely spirited and entrepreneurial team.
• Measures of success -.
• In three months, you would have:
• Complete knowledge of relevant categories.
• Present brand and product strategies on the brand. Support Client Leadership and Media Planning teams with Annual Operating Plans.
• Able to understand agency and client working style and deliver on his day to day requirements.
• Independently work on the proprietary tools.
• To participate in idea generation sessions.
• In six months, you would have:
• Developed and see at least 3 key product strategies being implemented.
• Developed a good client relationship.
• Proactively taking initiatives for sharing additional information with team and client.
• Codify learnings and best practices on Digital, across platforms with help from Specialist teams and Partners. Identify meaningful trends to bet on, in an increasingly dynamic media landscape.
• In 12 months, you would have:
• Independently working on the client requirements.
• Worked on end to end award winning solutions.
• Creating strategies along with cross teams and seamlessly integrating traditional, digital, on-ground and branded content for brands.
• Provide strategic communications & planning leadership on your set of brands.
• Act as a senior level contact for the client and have a strong understanding of cross channel media strategy. Should be able to lead strategic conversations on Media and communication planning.
• Support the team that works on the annual marketing strategies along with the Client Leadership team and specialist units.
• Develop creative ideas and disruptive comms innovations for the client, aligned with their business, customer and brand goals.
• Writing entries for media and other awards.
• Drive consumer understanding to draw insights that impact our brand plans.
• Keep abreast of media innovations and developments and find links to enrich brand plan.
• What you'll bring:
• Strong depth and width of Digital expertise, combined with knowledge of integrated planning.
• A data-led and consumer first approach to Digital marketing.
• Centre brained approach, combining analytics and creativity.
• Exposure to leading techniques and tools of in the areas of Marketing, Brand Planning, Research (qualitative and quantitative), Consulting.
• Strong understanding & passion for of brands and consumers.
• Highly passionate, collaborative, outgoing, creative media leader and thinker.
• Strong presentation skills.
• Highly articulate, story-telling capability.
• Self-motivated, proactive, highly organized, and drives for business results with urgency.
• Able to design, implement, and analyze primary consumer research with minimal supervision.
• Minimum qualifications:
• 5-7 years' experience.
• Prior work experience in or exposure to Account / Strategy Planning.
• More about Mindshare.
• We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare. We believe that in today's world, everything begins and ends in media. We aim to be our clients' lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career. Mindshare APAC has won 500 awards in the last year alone, including "Agency Network of the Year 2017" by both the MMA SMARTIES and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world's leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare
• About Thailand.
• In a population of 69 million people, Thailand's mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
• The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.
• GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it's about belonging. We celebrate the fact that everyone is unique and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

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สามารถต่อรองได้

• 12 years of experience in a sales, marketing, commercial or management consulting role.
• People/team management experience.
• Preferred qualifications:
• Experience leading sizeable sales or marketing teams, with a focus on a having a solid people leadership philosophy, coaching and mentoring to develop team members and drive business success.
• Ability to think big, synthesize information and needs, and devise the right strategy for success in the market.
• Demonstrated customer focus and ability to use partnerships and consultations to drive growth.
• Proactive and passionate about digital transformation, with the ability to stay ahead in a constantly changing environment.
• Ability to speak and write in English and Thai fluently.
• About the job.
• With a rapidly growing array of sales teams, it's important to have knowledgeable, charismatic leaders to guide our client sales teams. As a Sales manager, you'll lead and coach high-performing account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers willingly help their teams and roll up their sleeves to partner directly with clients to provide comprehensive service. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management. When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
• Lead, inspire, and motivate a high-performing sales team within Google Customer Solutions who work to help Thailand clients/advertisers grow.
• Use coaching as a core strategic tool to develop team skills and deliver on business results.
• Ensure that the team is always up to date with digital marketing advancements; develop and implement strategies for success, and design and iterate workflows across teams and operational plans for large-scale ideas.
• Deliver on goals for the markets and drive business performance to meet growth expectations.
• Collaborate across Thailand, Southeast Asia, Asia Pacific, and global teams to both learn and share best practices and drive broader success.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

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สามารถต่อรองได้

• Plans sales volumes and potentials of target distributors.
• Provides information via CRM for forecasts and planning.
• Analyses distributors' markets, strategy, position and needs, investigates and.
• evaluates specific business opportunities for products.
• Prepares contacts and builds and maintains a customer focused network.
• Supports distributors directly in cost-/benefits analyses and calculations in order.
• to demonstrate specific advantages of using Siemens products.
• Prepares and negotiates proposals in cooperation with other involved.
• professionals and management.
• Coordinates the realization of assignments, may coordinate and contribute to.
• set up respective product developments, projects or services programs.
• May act as point of contact in commercial matters.
• Completes sales and revenue related key reporting.
• Experience: Minimum five (5) years in Automation and Drive
• Education/Training: Bachelor's degree in Electrical Engineering or related field
• Organization: Digital Industries.
• Company: Siemens Limited.
• Experience Level: Experienced Professional.
• Job Type: Full-time.

ประสบการณ์:

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ประเภทงาน:

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สามารถต่อรองได้

• Build, lead and coach teams, including Consumer Growth, Payments and Rewards Partnership..
• Build a culture that strongly aligns with Grab's Vision, Mission and Principles and promote positive social impact through financial inclusion.
• Run a licensed payment entity and manage P&L with understanding of financial services operations, funds flow, settlement, banking system and ensuring compliance with regulatory requirements..
• Commercial & Strategic Partnerships.
• Lead the development of payment and loyalty partnerships with external business partners.
• Manage financial institutions & scheme partners by operating revenue metrics.
• Lead commercials and manage P&L, budget, operating metrics and joint business plan of co-branded products with key partners (GrabPay Wallet powered by KBank, Citi Grab Cobranded Credit Card).
• Portfolio planning and indirect account management for low-to-medium touch partners..
• Collaborate with cross-functional teams to ensure end-to-end execution of partnership-led initiatives including legal, finance, marketing & operations.
• Growth.
• Grow cashless payments in the Grab ecosystem and beyond, identify growth opportunities by aligning with business vertical's objectives.
• Initiate new growth ideas and come up with optimal execution between customer experiences and system capabilities..
• Manage budget allocation and track cost from initiatives in collaboration with cross vertical functions.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

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เงินเดือน:

สามารถต่อรองได้

• Define and drive Facebook's client strategy and roadmap to develop business and ultimately forge long term partnerships with the top advertising clients in Thailand.
• Develop and execute the vertical strategy to ensure growth and achievement of key accounts (regional/local) and revenue objectives.
• Prospect and penetrate client, media and advertising organizations to obtain both performance and branded advertising.
• Build a broad set of senior client relationships and connect to Board of Director business objectives.
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing the pipeline of opportunities and weekly sales forecasts.
• Drive the highest levels of client service and improve relationships and process.
• Build and maintain senior level clients by identifying incremental and business transformation opportunities.
• Collaborate with internal, cross market/regional teams to ensure product improvement, transfer knowledge, improving process/client relationship.
• Actively participate as a key member in the APAC vertical team and collaborate with regional counterparts, global teams where appropriate, embracing company culture, mission, and strategy.
• Develop, retain and motivate 'pod' team, work closely with agency team counterparts to support on insight vision and development of new accounts.
• Act as the spokesperson for Facebook at relevant industry events.
• Minimum 10 years of deep relevant with digital product/marketing, business development and/or sales experience preferred.
• Sales and/or commercial digital marketing experience with vertical knowledge & direct response marketing experience will be highly regarded.
• Proven and consistent track record of executing against aggressive growth strategies and delivering sales targets in excess of company expectations.
• Proven leadership ability to influence CXO level.
• Deep understanding of the media advertising ecosystem and digital's pivotal role within it.
• High caliber sales and marketing professional with experience working across multiple geographies.
• Results and detail orientated with a very hands on approach.
• Excellent leadership, organizational, and problem solving/decision making skills.
• Intelligent, motivated self-starter with strong interpersonal skills and work ethic.
• Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

ประสบการณ์:

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ประเภทงาน:

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เงินเดือน:

สามารถต่อรองได้

• Work with stakeholders and functional teams to identify opportunities for leveraging data to drive business solutions.
• Identify relevant data sources for business needs.
• Process, clean, and verify the integrity of data used for analysis.
• Extend existing data with third party sources of information when needed.
• Undertake preprocessing of structured and unstructured data.
• Execute analytical experiments methodically to help solve various problems and make a true impact across various domains and industries.
• Build predictive models using data science techniques, such as machine learning, statistical modeling, and artificial intelligence.
• Present results in a clear manner.
• What you will need:
• Technical Skills requirement ;.
• Bachelor's degree in Statistics, Applied Mathematics, Computer Science, Computer Engineering, MIS, MIT or related discipline.
• More than 2 years experience in Data Science.
• Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets.
• Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.
• Excellent communication and presentation skills.
• Keep abreast of new and emerging technologies and techniques.
• Key skills requirement ;.
• Have a strong passion for data and analytics.
• Strong problem-solving skills.
• Excellence in communication and a "get-the-job done" attitude.
• Excellent time management skills and can deliver quality work to agreed deadlines.
• Ability to work as part of a team and ability to work with clients and peers in a respectful and professional manner.
• Comfort working in a dynamic group with several ongoing concurrent projects.
• Desire to work in a changing environment.
• Work with moderate work direction and is skilled and knowledgeable to the position.
• More about Mindshare.
• We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare. We believe that in today's world, everything begins and ends in media. We aim to be our clients' lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career. Mindshare APAC has won 500 awards in the last year alone, including "Agency Network of the Year 2017" by both the MMA SMARTIES and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world's leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare
• About Thailand.
• In a population of 69 million people, Thailand's mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
• The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.
• GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it's about belonging. We celebrate the fact that everyone is unique and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in the digital media market and experience in the use of Google Ads: Search or Search media programmatic buying.
• Preferred qualifications:
• Strong people manager experience; ability to role model inclusive leadership, integrity, and influenced based leadership.
• Demonstrated record of reaching and exceeding strategic goals and success working with cross-functional teams and building strong relationships across internal teams.
• Knowledge of Google products such as Google Ads and Google Marketing Platform.
• Strong influence skills in building partnerships and helping balance styles and interests with internal and external executives and cross-functional/cross-regional peers to drive impact.
• Ability to lead a team and influence multi-functional resources, prioritizes and focuses the energy of the team to hit the numbers and successfully navigate ever-changing situations.
• About the job.
• Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
• As the Head of Search Solutions, you will lead a team to develop and renew strategic relationships with agencies and clients. As their trusted partner, you will proactively engage clients to map strategies and deliver resources to enable them to achieve their online search objectives using Search and/or Search Ads 360 (SA360). You will lead and execute projects, supporting clients who use Search. These projects will include technical assistance on business pitches, product implementations, advisory on campaign set up, delivery and optimizations, product upgrades, custom solutions, and campaign reporting. You'll work on multiple projects concurrently, either independently or on teams. In addition, you'll also help customers with product configuration and business process improvement, combining your deep understanding of Google Ads and Google Marketing Platform products to provide solutions.
• Our Large Customer Sales teams partner closely with many of the world's biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird's eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
• Play a lead role for Search and SA360 product and solutions strategy, managing the communication with Global Product leads and associated products and sales priorities.
• Work with Country Managers, Country Large Customer Sales (LCS) leaders and associated sales teams to drive business outcomes and product adoption goals.
• Lead initiatives and drive core cross-functional projects including working with gTech, APAC Go-To-Market (GTM) Leads and Global Products Leads, Marketing, Business Finance.
• Develop and scale Search and SA360 products to scale solutions and improve customer returns, while also bridging deep product knowledge in large customers events.
• Partner with APAC and in-market GTM to create a clear and compelling vision and strategy for solutions offerings related to Search and SA360.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Consistently and systematically initiate sales contacts and relationships with key decision makers.
• on assigned priority account(s); pursue prospects to secure meetings; win referrals and explore
• sales opportunities;Solicit information from clients to effectively qualify and scope opportunities; play an active role in.
• discussing and developing solutions with client teams and clients;Understand client business issues and match them to service capabilities/revenue opportunities;.
• Control the sales process through effective targeting of buyers and influencers; overcome.
• objections and obstacles to win the business;Develop and execute a targeted relationship and account development strategy;.
• Utilize sales cycle methodology, account and relationship development methodology.
• Demonstrated relationship effectiveness, including the ability to:
• Establish and develop long-term client relationships;.
• Effectively represent client needs to ensure appropriate solutions are brought to the.
• client;.
• Build trust with clients;.
• Successfully navigate a complex internal organization consisting of dozens of distinct.
• capabilities and practices; thrive in an unstructured and evolving team and organizational environment.
• Demonstrated personal effectiveness, including a proven ability to:
• Accomplish and exceed goals within challenging, complex organizations;.
• Project executive presence, commercial acumen and gravitas sufficient to interact with C-level executives and senior partners;.
• Remain tenacious and undeterred by criticism and setbacks; and,.
• Meet significant targets and goals with minimal oversight and direction on a daily, weekly or even monthly basis.
• Have a pragmatic approach to Sales Execution, know to qualify strongly and where to put your focus to help increase the chances of winning pursuits;.
• Identify a revenue opportunity from a variety of sources and see the opportunity through to closure; This includes your ability to prioritise multiple opportunities;.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• At Mindshare we stand for Original Thinking - we can credibly say this for several reasons: we were the first global media agency; we took a chance and launched in Asia as opposed to the UK or US; and we were the first start-up WPP ever invested in. We have challenger in our DNA.
• Client: In this role, you will be working on one of the most exciting categories of industry.
• Integration: This is a hybrid online and offline role, plus working on social.
• Measures of success -
• In three months:
• Present media proposal Independently.
• Independently meet with client.
• In six months:
• Independent client management.
• Manage all the things reported to you.
• In 12 months:
• Manage all annual review/planning proposal for this client.
• Plan, develop, present media campaigns.
• Team management & coach.
• What you will need:
• 8+ years working experience in media industry with integrated media planning capability and performance marketing experiences.
• Familiar with all the planning tools and market analysis, including consumer behavior study, competitors analysis.
• Team management experience.
• Proved client service capability.
• Good presentation and communication skills.
• Being innovative in providing the solution.
• New media trend sensitive.
• Strong thinking habit and proactive.
• Quick learner.
• Open to challenges.
• Presentable appearance.
• Fluent English, both oral and written.
• More about Mindshare.
• We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare. We believe that in today's world, everything begins and ends in media. We aim to be our clients' lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career. Mindshare APAC has won 500 awards in the last year alone, including "Agency Network of the Year 2017" by both the MMA SMARTIES and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world's leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare
• About Thailand.
• In a population of 69 million people, Thailand's mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube. The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.
• GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it's about belonging. We celebrate the fact that everyone is unique and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Plans sales volumes and potentials of target distributors.
• Provides information via CRM for forecasts and planning.
• Analyses distributors' markets, strategy, position and needs, investigates and.
• evaluates specific business opportunities for products.
• Prepares contacts and builds and maintains a customer focused network.
• Supports distributors directly in cost-/benefits analyses and calculations in order.
• to demonstrate specific advantages of using Siemens products.
• Prepares and negotiates proposals in cooperation with other involved.
• professionals and management.
• Coordinates the realization of assignments, may coordinate and contribute to.
• set up respective product developments, projects or services programs.
• May act as point of contact in commercial matters.
• Completes sales and revenue related key reporting.
• Experience: Minimum five (5) years in Automation and Drive
• Education/Training: Bachelor's degree in Electrical Engineering or related field
• Organization: Digital Industries.
• Company: Siemens Limited.
• Experience Level: Experienced Professional.
• Job Type: Full-time.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Develop a marketing and brand strategy that answers and serves business objectives and branding situation.
• Liaise and act as a main interface with HQ and RHQ to cascade the corporate and brand communication direction to local subsidiary level.
• Develop acquisition and retention strategy that help increasing quality traffic to sales channels and create stickiness among current customers.
• Create and manage integrated marketing strategies.
• Initiate communications projects with vendors and contractors for the development production of marketing materials.
• Developing revenue sources through suppliers' membership, exhibits and sponsorships, events and others that create and maintain the image of the company to customers.
• Provide guidance to Marketing Communication functions to ensure all marketing materials are complied with corporate brand guidelines.
• Analyze and evaluate the effectiveness of marketing methods, costs, and results. Recommends solutions to improve those methods.
• Develop, establish and execute short/ long-term marketing plans, marketing support, goals, strategies, direction, and analysis, budget and financial planning, assessment.
• Public Relations.
• Create PR contents for external release (press release, media kit, interview, keynote speech, advertising articles, etc.) and plan and host the accompanied events (press conference, company event, etc.).
• Plan and drive programs for maintaining amicable relationships with various stakeholders (media, analyst, influencer, etc.) to build positive PR.
• Monitor key articles and public opinion regarding the company's or products (product lines) and when issues arise, produce and effectively deliver public statements.
• CSR.
• Establish a social contribution strategy and program.
• Operate social contribution businesses efficiently, measure performance objectively, and improve the performance continuously.
• Discover a beneficiary's story about major activities and improve corporate image by having internal and external communication.
• Encourage more employees to participate in contribution, talent donation, and voluntary services.
• Skills and Qualifications.
• Supervise une petite équipe avec un contrôle limité sur le budget ou les ressources humaines (recrutement par exemple) et coach si besoin ses collaborateurs.
• Est capable de développer des actions efficaces et adaptées sur le court terme.
• Est capable d'améliorer les process et les méthodes existantes et de coacher les autres collaborateurs.
• Est expert dans la plupart des postes de son périmètre.
• Agit seul pour déterminer les méthodes et les procédures pour les cas exceptionnels.
• Requiert 12 ans d'expérience sur un poste équivalent et un diplôme équivalent à un bachelor, ou 10 ans d'expérience et un Master, ou 7 ans et un doctorat.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

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เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area.
• CORE WORK ACTIVITIES.
• Supporting the Leading of Rooms Team.
• Champions the brand's service vision for product and service delivery.
• Monitors and promotes room rates, specials, and promotions at the residence.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations.
• Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands and complies with loss prevention policies and procedures.
• Contributing Information to Support Managing to Budget.
• Verifies accuracy of room rates to maximize revenue opportunities.
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives.
• Ensuring Exceptional Customer Service.
• Participates as needed in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and providing feedback to individuals; continuously strives to improve service performance.
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service within guidelines.
• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Interacts with guests to obtain feedback on product quality and service levels.
• Managing and Conducting Human Resources Activities.
• Participates in department meetings and continually communicates a clear and consistent message regarding the Room Operations goals to produce desired results.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate.
• Communicates performance expectations to employees in accordance with job descriptions for each position.
• Participates in the employee performance appraisal process.
• Coaches, counsels and encourages employees.
• Interviews and assists in making hiring decisions.
• Participates in employee progressive disciplinary procedures as required.
• Schedules employees to business demands and for tracks employee time and attendance.
• Assists in performing the payroll function.
• Oversees daily shift operations and ensures compliance with all policies, standards and procedures.
• Drives positive employee engagement by conducting the department feedback sessions and creating action plans to address open concerns.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.