เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving decision making.
• Collaboration Data protection are required.
• Able to communicate in English is plu.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

รับผิดชอบควบคุมดูแล และบริหารจัดการความเรียบร้อยรายวันของการปฏิบัติงานทัวร์ รวมถึงการจัดสรรทรัพยากร (รถและมัคคุเทศก์) ให้มีประสิทธิภาพ เพื่อสนับสนุนการพัฒนาคุณภาพการให้บริการ (Service Quality) ตามเป้าหมายขององค์กร และแก้ไขปัญหาหน้างานเพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Oversee and direct all hotel operations to maximize profitability while ensuring an exceptional and memorable Guest Experience in line with Accor standards.
• Identify, lead, and implement strategic performance drivers to optimize commercial results, strengthen market positioning, and attract both international and domestic travelers.
• Foster a performance-driven and HEARTIST-centric culture, ensuring alignment with the business objectives of key stakeholders, including guests, employees, owners and A ...
• QualificationsA minimum of 3 - 5 years of experience as a General Manager in a premium or midscale city hotel, ideally within Asia.
• Proven ability to drive a dynamic team with an enabling and collaborative leadership style.
• Strong business and commercial acumen, with demonstrated success in driving topline performance, optimizing GOP and delivering on Brand and operational KPIs.
• Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy.
• Demonstrated commitment to creating a positive, engaged team culture that supports a guest experience.
• Experience in building positive and collaborative owner partnerships, focused on long-term value creation and performance optimization.
• Fluency in English (spoken and written); additional languages within the region are an advantage.
• Additional InformationEmployee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate.
• Social Responsibility and Environmental, Social and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
• Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
• Prepares management reports.
• Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
• Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
• Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
• Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
• Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
• Keeps management informed of guest and staff related incidents; represents senior management in their absence.
• Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
• Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
• Screens next day movements for special instructions to various departments.
• Ensures pending follow up action is communicated to the next shift.
• Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
• Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
• Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
• Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
• Works harmoniously and professionally with co-workers and direct superior.
• Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications.
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research with pathways to selective peer-reviewed publication or conference presentation.
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards.
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation.
• We re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.
• What are the main responsibilities for this role?.
• Coordinate, engage and facilitate the student s journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson s world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap).
• You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team.
• Advise the team on possible value add solutions to support the student.
• Provide the global team insights into local cultural nuances and demands.
• Keep up to date on student s progress, and report back to the team regularly.
• Proactively manage and foresee issues by resolving complaints or escalations in a timely manner.
• What we are looking for?.
• 1-2 years experience in customer service, project management, account management or transferable role.
• Ability to build strong customer relationships with families through excellent customer service, high cultural awareness and adaptability.
• High level of resilience and ability to thrive in a fast-paced startup environment.
• Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders.
• Outstanding organizational skills, with excellent written and verbal communication skills.
• Collaborative, with an openness to give and receive feedback.
• Why work for Crimson?.
• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Job Number26057223
• LocationAsiatique Restaurant, One Marriott Drive, Bangkok, Bangkok, Thailand, 10120
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (e.g., kitchen, food and beverage, employee dining room) to support cleaning and basic kitchen preparation needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done.
• Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS.
• Education: No high school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Content Creator, Copywriting, English, Thai

ประเภทงาน:

งานประจำ

• Manage and create content for platforms like Facebook, Instagram, Line, X, TikTok, and emerging platforms.
• Pitch creative ideas for campaigns, posts, and ads that feel authentic and engaging.
• Write bilingual copy in Thai and English that resonates with audiences.
• Collaborate directly with hotel and resort clients, including international partners, to present ideas confidently.
• Stay ahead of social media trends and strategically incorporate them into content.
• Passionate about social media with a keen understanding of what makes content successful.
• Fluent in Thai and English, with excellent writing and communication skills.
• Interest in hospitality, travel, and creating memorable experiences.
• Ability to bring fresh, original ideas to the table.
• Agency or advertising experience is a plus, but a strong portfolio is more important.
• Why to apply?.
• Office near MRT Rama 9 easy commute.
• Mon-Fri, 09:30-18:30, with flexible hours.
• 1 WFH day per week.
• A client roster that means you'll be working with brands you'd actually want to follow.
• Room to grow with a team that takes creative work seriously.
• How to apply.
• Send your CV + Portfolio + Expected Salary to [email protected]. Show us your best work, including side projects or personal accounts, as we value your creative thinking over a polished résumé.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• บริหารจัดการทีมแม่บ้าน วางแผนทำความสะอาด.
• ตรวจสอบมาตรฐานความเรียบร้อยและความสะอาดของพื้นที่ ให้เป็นไปตามมาตรฐานที่กำหนด.
• แก้ไขปัญหาเฉพาะหน้า ประสานงานกับแผนกอื่น.
• ควบคุมการเบิกจ่ายอุปกรณ์ทำความสะอาด.
• ตรวจงานอื่นๆที่เกี่ยวข้อง.
• วุฒิปวส หรือ วุฒิปริญญาตรีทุกสาขา.
• อายุ 25-55.
• ผู้หญิง.
• ทำงาน 6 วันต่อสัปดาห์ (12 ชม.).
• กองทุนประกันสังคม.
• กองทุนทดแทน.
• ประกันชีวิตกลุ่ม.
• วันหยุดพักร้อนประจำปี.
• วันนักขัตฤกษ์จ่าย2แรง.
• ติดต่อบริษัท.
• แผนกสรรหา 0613910044.
• ติดต่อสายตรวจผู้ดูแลหน่วยงาน 0922759977.
• ไอดีไลน์แผนกสรรหา 0613910044.
• [email protected].

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Problem Solving, Quantitative Analysis, Research, English

ประเภทงาน:

งานประจำ

• Bachelor Degree preferred.
• Proficiency in English (spoken and written).
• Significant experience in a complex fast paced environment.
• Minimum 1 year of prior relevant people management experience.
• Knowledge of basic KPIs (Shrinkage, Productivity, CSAT).
• Ability to work across shifts and also support the team training and quality.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.
• Responsibilities:Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Strong leadership and team management skills with the ability to inspire and guide staff.
• Proven experience in hospitality, customer service, or restaurant management.
• Solid understanding of restaurant operations, including scheduling and supply management.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Basic financial and administrative knowledge (inventory, cost control, budgeting).
• High attention to detail and commitment to premium service standards.
• Basic knowledge of fine dining service, including food service etiquette, cocktails, and wine.
• Ability to recommend food & beverage pairings to enhance guest experience.
• Flexible to work evenings, weekends, and public holidays.
• Fluency in English (additional languages are a plus, especially Chinese).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Multitasking, Negotiation

ประเภทงาน:

งานประจำ

• At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
• Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
• Demonstrated consultative experience, ability to influence, resourceful.
• Creative problem-solving, eager to find customized solutions.
• Experience in banking/financial services a plus.
• Bachelor s degree, associate s degree and college undergrads may apply.
• Demonstrate personal excellence by remaining positive in difficult situations.
• Display a passion to serve by delivering outstanding service in every interaction with our Customers.
• The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
• Strong interpersonal, communication, verbal and written skills.
• Assertiveness to handle difficult conversations.
• Excellent negotiation, influencing and resourcefulness skills.
• Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
• Confidence to work in a different environment e.g. actual and virtual.
• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
• As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Good Communication Skills, Service-Minded, Thai

ประเภทงาน:

งานประจำ

• สถานที่ทำงาน: ลาดพร้าว 87 แยก 25.
• เงินเดือน: 18,000 - 22,000 (ขึ้นกับประสบการณ์และความสามารถ).
• ภาษา: ภาษาไทย (ฟัง พูด อ่าน เขียน ได้คล่อง), ภาษาอังกฤษ (ฟัง พูด อ่าน เขียน ได้เบื้องต้น).
• เวลาทำงาน: ช่วงเรียนรู้งาน วันจันทร์-เสาร์ 09.00 - 18.00 น., ช่วงเข้ากะ กะละ 12 ชั่วโมง 4 วัน/สัปดาห์.
• ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
• Support 80% / Follow-up & Upsell 20%.
• ความรับผิดชอบหลัก (Key Responsibilities).
• Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
• Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
• Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
• CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
• Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
• Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
• Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
• Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
• Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
• Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
• Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
• Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
• Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
• หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
• Education: ปริญญาตรีทุกสาขา.
• ประกันสังคม.
• โบนัสประจำปี (ตามผลประกอบการบริษัท).
• งานเลี้ยงสังสรรค์ประจำปี.
• ค่ากะ.
• Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
• Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Service-Minded

ประเภทงาน:

งานประจำ

• เข้าร่วมและทำงานอย่างใกล้ชิดกับทีมงานเพื่อนำเสนองาน และรวบรวม Presentation เพื่อนำเสนอลูกค้า
• มีความรู้สึกในการเป็นเจ้าของงานที่คุณได้รับมอบหมาย และเป็นศูนย์กลางในการติดต่อระหว่างบริษัทกับลูกค้า
• ประชุมและประสานงานกับลูกค้าเพื่อหารือและระบุวัตถุประสงค์ความต้องการของลูกค้า ตรวจสอบให้แน่ใจว่างานที่นำเสนอตรงกับบรีฟ และสามารถทำได้ภายในกรอบเวลาและงบประมาณ
• ทำงานร่วมกับ Planner เพื่อจัดทำแคมเปญที่ตรงตามบรีฟและงบประมาณของลูกค้า และดำเนินการตามกลยุทธ์ทางการตลาด
• เตรียมข้อมูลและสรุปบรีฟให้เพื่อนร่วมงานทราบ ได้แก่ ทีมกลยุทธ์ ทีมสร้างสรรค์ และทีมผลิต ทีมสื่อออนไลน์ และทีมโซเชียลมีเดีย และบุคคลภายนอกทั้งหมด
• สร้างและรักษาความสัมพันธ์อันดีกับลูกค้า
• วาง Project Timeline และติดตามงานให้ได้ตามแผนงานที่วางไว้
• มีอำนาจในการตัดสินใจพิจารณางานของทีมในการขายงานลูกค้า
• จัดทำใบ Purchasing Estimate (PE) นำเสนอลูกค้า และประสานงานลูกค้าในการเรียกเก็บเงิน
• จัดทำ Report ส่งให้ลูกค้าหลังจบงาน
• บริหารงานและดูแลผู้ใต้บังคับบัญชาให้สามารถทำงานได้เป็นอย่างดี
• บริหารลูกค้าและนำเสนอแนวทางให้บริษัทมีงานอย่างสม่ำเสมอ
• รักษาฐานลูกค้าเก่า และดูแลลูกค้าใหม่ให้มีความสัมพันธ์ที่ยั่งยืน.
• อายุ 28 ปีขึ้นไป ป.ตรีขั้นต่ำ
• มีประสบการณ์เป็น AE ใน Event Organizer อย่างน้อย 5 ปีขึ้นไป
• มีประสบการณ์ในการคุมทีมงาน วางแผน บริหารจัดการคน งานและเวลาอย่างเชี่ยวชาญ
• เข้าใจในธุรกิจอีเว้นต์ พร้อมปรับตัว ยืดหยุ่นเรื่องการเดินทางและเวลาทำงาน
• มีความเป็นนำ ผู้ฟังที่ดี มีมนุษยสัมพันธ์ ทำงานเป็นทีมได้เป็นอย่างดี
• คล่องแคล่ว รับผิดชอบ Professional
• มีทักษะภาษาอังกฤษดีจะพิจารณาเป็นพิเศษ
• มีความเป็น Project owner ของงาน และ Team Leader
• สร้างความสัมพันธ์อันดี และการสื่อสารที่ดีกับลูกค้า.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Multitasking, Opera

ประเภทงาน:

งานประจำ

• Liaise with all departments to ensure smooth and coordinated operations.
• Personally welcome and escort VIP guests; authorize courtesies and ensure VIP room inspections with Housekeeping.
• Maintain and regularly update guest profiles; ensure guest needs are anticipated and fulfilled.
• Ensure efficient and professional check-in and check-out experiences.
• Handle guest inquiries and complaints tactfully, ensuring timely follow-up and resolution.
• Supervise and support the Front Office team; conduct daily briefings and monitor service standards.
• Review rate variances, billing instructions, and guest credit to ensure revenue control and accuracy.
• Manage full-house situations and coordinate guest relocations when necessary.
• Oversee lobby and driveway operations, ensuring accessibility, safety, and guest comfort.
• Log and report all security incidents and emergencies; ensure safety procedures are followed.
• Conduct Night Audit processes and ensure compliance with hotel standards.
• Communicate key operational updates and guest feedback to the Rooms Division Manager.
• Maintain knowledge of hotel facilities, F&B outlets, and emergency procedures.
• QualificationsPrevious Duty Manager experience, preferably within a hotel environment.
• Exceptional communication and interpersonal skills to build strong rapport with guests and colleagues.
• Confident and proactive problem-solver with strong conflict resolution abilities.
• Excellent time management and multitasking skills in a fast-paced service environment.
• High attention to detail with a genuine commitment to delivering 5-star service.
• Experience with Opera PMS is preferred; First Aid and CPR certification is an advantage.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Excellent presentation (reflecting formal, sober elegance and well dressed)
• Excellent communication skills (oral & written)
• Self-confidence
• Service attitude
• Energy, empathy, resilience & optimism
• Growth and entrepreneur mindset
• Intellectual speed and agility
• Digital savvy (knowledge and use of online tools & networks)
• MANDATORY EDUCATION BACKGROUND
• Certified beautician diploma from a professional school.
• 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• Experience in Spa, Wellness, Hospitality, or a related field.
• Good communication in English and customer service skills.
• Strong leadership and team management skills.
• Welfare.
• Work 5 days per week
• 2 meals per day
• Uniform
• Public Holidays
• Annual Leave
• Service Charge
• Group insurance
• Provident Fund
• Social Security.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor s or Master s degree in Marketing, Business Administration, Hospitality Management, or a related field.
• Minimum 5 years of experience in Sales & Marketing, preferably within the hospitality industry.
• Proven track record in driving revenue growth, market share, and brand positioning.
• Strong knowledge of sales strategies, digital marketing, brand management, and revenue management.
• Experience in hotel sales segments (Corporate, MICE, Leisure, OTA, and Group business).
• Excellent leadership and team management skills with the ability to drive performance.
• Strong analytical skills with the ability to interpret market data and trends.
• Excellent communication, negotiation, and presentation skills.
• Ability to develop and execute strategic sales and marketing plans.
• A strong network within the hospitality industry is an advantage.
• Ability to work under pressure and meet revenue targets.
• Excellent command of English (both written and spoken).
• Sales LeadershipDevelop and implement comprehensive sales strategies that drive revenue in Rooms, F&B, and Banquets.
• Analyze market trends and competitor activities to identify new business opportunities.
• Lead and support the sales team in achieving individual and departmental sales targets.
• Maintain key account relationships and ensure a consistent flow of new business.
• Set sales goals and KPIs for team members, monitor progress, and provide coaching to ensure targets are met.
• Marketing & CommunicationsDevelop and manage annual marketing plans, budgets, and promotional activities to achieve business objectives.
• Strengthen brand image and awareness through consistent and creative marketing campaigns..
• Oversee digital marketing strategy, including hotel website, SEO, online advertising, and social media presence.
• Manage relationships with advertising agencies, PR partners, and media to secure coverage and positive exposure.
• Coordinate photo shoots, marketing collateral, and hotel content updates to ensure brand consistency.
• Create and execute PR and media engagement plans to position the hotel as a preferred destination for both business and leisure travelers.
• Revenue & StrategyRecruit, train, and motivate team members to deliver outstanding performance.
• Ensure team members are fully briefed on hotel positioning, brand identity, and sales techniques.
• Conduct regular team meetings to communicate targets, achievements, and market updates.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Administration & ReportingMaintain accurate records of business activities, forecasts, and marketing performance.
• Ensure compliance with departmental budgets and control expenditure effectively.
• Report regularly to the General Manager on business performance and key strategic initiatives.
• Welfare.
• Work 5 days per week.
• 2 meals per day.
• Uniform.
• Public Holidays.
• Annual Leave.
• Service Charge.
• Group insurance.
• Provident Fund.
• Social Security.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Digital Marketing, English

ประเภทงาน:

งานประจำ

• Minimum 4-7 years of experience in Marketing Communications, Digital Marketing, or related fields.
• Experience in the hotel or hospitality industry will be an advantage.
• Strong knowledge of marketing strategy, brand communication, and campaign planning.
• Good understanding of online marketing channels such as Social Media, SEO, SEM, and Online Advertising.
• Strong leadership skills with the ability to manage teams and coordinate with cross-functional departments.
• Excellent planning, time management, and problem-solving skills.
• Ability to analyze data and translate insights into effective marketing strategies.
• Welfare.
• Work 5 days per week.
• 2 meals per day.
• Uniform.
• Public Holidays.
• Annual Leave.
• Service Charge.
• Group insurance.
• Provident Fund.
• Social Security.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, Service-Minded, Opera, English

ประเภทงาน:

งานประจำ

• Proven experience in a senior management role within the Rooms Division.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of Front Office and Housekeeping operations.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Good command of English.
• Oversee and manage the daily operations of the Rooms Division to ensure the highest service and quality standards.
• Lead, train, and motivate Front Office and Housekeeping teams.
• Ensure guest satisfaction by addressing feedback and handling complaints in a professional manner.
• Effectively handle on-the-spot situations and resolve guest issues appropriately.
• Develop and implement standard operating procedures and service standards.
• Control budgets, expenses, and departmental performance.
• Coordinate with other departments to ensure smooth hotel operations.
• Ensure operations comply with hotel policies, brand standards, and safety regulations.
• Welfare.
• Work 5 days per week.
• 2 meals per day.
• Uniform.
• Public Holidays.
• Annual Leave.
• Service Charge.
• Group insurance.
• Provident Fund.
• Social Security.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Good Communication Skills, Thai

ประเภทงาน:

งานประจำ

• Positive attitude
• Adaptability and resilience
• Effective communication skills
• As a Workplace Experience Specialist, your main goal is to create a seamless and engaging coworking environment that promotes collaboration, productivity, and a sense of belonging. You'll manage day-to-day operations, communicate effectively, and maintain our operational standards to support professionals within our coliving and coworking ecosystem.
• Register new coworking members.
• Maintain regular communication with members, addressing inquiries and providing support.
• Conduct tours for potential members.
• Introduce new members to the community and facilitate connections.
• Ensure a safe and inclusive coworking space.
• Manage incoming packages and mail.
• Assist in maintaining cleanliness and functionality of the space
• Ensure the space is operational at the start of the day and securely closed at the end.
• Support the planning and execution of events.
• Create engaging content for social media platforms.
• Communicate effectively with members and colleagues in-person and through various channels.
• 1-2 years of experience in a customer-facing role, preferably in events management, coworking space, or hospitality.
• Proficiency in social media platforms and technology tools.
• Good spoken and written English and Thai.
• Adaptability and resilience in managing multiple tasks and priorities
• Positive attitude and eagerness to learn.
• Respect for cultural differences.
• Basic knowledge of social media platforms and productivity tools (Google Suite, Slack, POS, etc.)
• Knowledge of generative AI tools is a plus.
• Negotiable salary based on experience.
• Annual holiday leave.
• Social security benefits.
• Performance bonus scheme.