เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Welcome to Divyne!.
• You.
• are passionate about building relationships and have an interest in the beauty and skincare industry, with an understanding of the importance of effective communication. Perhaps you're establishing meaningful relationships with customers already, or maybe you're looking for an opportunity in a modern, international startup environment where you're not fighting against outdated ideas. Generally, you're ecstatic when y ...
• We.
• are growing fast and looking for a tenacious.
• Customer Relations and Sales Associate.
• with a modern, international mindset to work with us to help us continue to grow the Divyne brand as we expand across Southeast Asia.
• To frame the role further, as our new.
• Customer Relations and Sales Associate,.
• you will work closely with the team lead to strategize and execute on the best ways to help our customers, and provide product recommendations that help to solve their beauty needs. As a digitally-native brand, we are one of the fastest growing beauty brand companies in Thailand that puts a lot of care and attention to our customers, so this is a unique opportunity to learn from the best.
• Taking care of customers queries through chat support and phone calls, as well as radiating a positive energy when interacting with them.
• Working closely with your team to create an enjoyable experience for the customers after an order has been made.
• Learning about the company's products and understanding the key selling points that make the Divyne products special.
• Be excited about collaborating with the other members of your team and contribute ideas to ease the selling process.
• Working in a rotation-based system for 5 days/week.
• This opening is an early career opportunity for you to have a direct impact on Divyne's growth and for the right person, there is a chance to be given a lot of creative freedom and fast career progression if the right attitude and commitment is shown.
• Degree in any field (as long as you have a splendid way with words!).
• 1 year of related experience (fresh grads are welcome too!).
• Passionate about customer care and building long-lasting relationships.
• Deeply interested in trend-changing beauty and skincare products.
• Native Thai with good English skills, both written and spoken.
• Exposure to effective selling strategies would be a big advantage, but communicating productively and strategically is essential.
• Ability to work under pressure and having a growth mindset.
• A real desire to learn and grow fast as part of an ambitious and young team.
• Chance to be part of building an industry-challenging brand and company.
• Competitive salary and an opportunity to move up fast.
• Very fast progression potential for the right person.
• Become part of a high-performing and internationally-minded team.
• Transparent and collaborative company culture (understand our culture better at.
• careers.divyne.com.
• Modern and private office building - 5 minutes from Bearing BTS (by motorbike).
• Take part in fun team-building activities from time to time.
• Profit share program that offers uncapped bonus potential based on company performance.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรี หากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
• ประกันสุขภาพ.
• เงินโบนัสตามผลงาน.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ
• Incentive รายเดือน
• ปรับเงินเดือนประจำปี
• โบนัสประจำปี
• OT
• ฝึกอบรม.

ทักษะ:

Accounting, English

ประเภทงาน:

งานประจำ

• Bachelor s degree of Business Administration business, Financial, Economics, Accounting.
• Experience in Banking industry at least 1 years.
• Good command of English.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Sales, Service-Minded, Thai, English

ประเภทงาน:

งานประจำ

• Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
• Develop new accounts to generate sales and marketing opportunities.
• Assist and contribute to the development and execution of marketing content and activity.
• Pleasant personality and excellent communication skills.
• Highly self-motivated and responsible team player.
• Well-groomed, with a good sense of refinement.
• Ability to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

ทักษะ:

Telesales

ประเภทงาน:

งานประจำ

• The role will lead the orchestration of lead and customer experiences across channels, designing and optimizing customer journeys that drive engagement, conversion, retention, and long-term value. Working at the intersection of strategy, data, marketing, sales, and operations, this person will translate customer insights into scalable commercial impact and seamless customer experiences across the full lifecycle.
• Own CVM strategy, roadmap, and operating model across the customer lifecycle.
• Drive new customer growth, customer value maximization, and profitable acquisition.
• Manage the end-to-end lead journey and funnel, covering lead generation, qualification, scoring, routing, nurturing, conversion, and performance optimization.
• Design and execute multi-channel campaigns across branch, telesales, digital, Direct CRM, and partner channels.
• Develop and manage customer campaign, engagement, loyalty, retention, and rewards programs to strengthen customer relationships, increase lifetime value, and improve customer advocacy.
• Translate data, segmentation, and propensity models into actionable campaigns and personalized customer journeys.
• Track CVM performance, including leads, conversion, CAC, incremental premium, campaign ROI, retention, renewal, and customer value uplift.
• Work closely with sales, telesales, marketing, data, product, and operations teams to ensure execution at scale.
• 5-10+ years of experience in CVM, CRM, customer marketing, campaign management, growth, or commercial strategy.
• Proven experience in financial services, insurance, banking, telco, retail, or data-driven customer businesses.
• Hands-on experience managing large-scale multi-channel campaigns and lead/funnel performance.
• Strong analytical mindset with experience using customer data, segmentation, customer value measurement, and campaign performance tracking.
• Strong stakeholder management and leadership skills, with an ownership mindset and bias for measurable results.
• Strong exposure to data-driven marketing and analytics-led decision making.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Customer Relationship Management (CRM), Negotiation, English, Thai

ประเภทงาน:

งานประจำ

• Serve as a consultative business partner, translating complex technology solutions into high-value business opportunities for B2B and B2G sectors.
• Build, manage, and maintain strong long-term relationships with clients, partners, and key government stakeholders.
• Lead customer engagement activities to identify business needs, address pain points, and strengthen the opportunity pipeline.
• Analyze Government Terms of Reference (TOR) and lead end-to-end proposal development to support competitive bidding and project success.
• Identify and develop strategic partnerships and collaboration opportunities, both locally and internationally.
• Drive the full business development cycle from opportunity identification and negotiation to successful project acquisition.
• Work closely with technical teams and external stakeholders to support the successful delivery of complex IT projects.
• Bachelor s degree or above in Engineering, Computer Science, Software, IT, or related technical disciplines.
• Minimum 5 years of proven experience in Government / Public Sector business development or ICT solution sales.
• Overseas experience or proven ability to work in international business environments and cross-border public sector projects is a strong advantage.
• Demonstrated success in partner development, stakeholder management, and winning large-scale projects.
• Excellent command of English, both spoken and written, for international coordination and executive-level presentations.
• Strong negotiation, communication, and stakeholder management skills.
• Strong analytical thinking, especially in interpreting complex technical requirements and Government TOR documents.
• Results-driven, resilient, and able to work effectively in a dynamic business environment.
• Preferred Qualifications.
• Strong understanding of B2G sales cycles, government bidding, and public procurement processes.
• Familiarity with Blockchain, Digital Identity (DID), Cybersecurity, or advanced software technology solutions.
• Ability to work effectively with cross-functional technical teams and senior-level stakeholders.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Data Analysis, Recruitment, YouTube, SQL, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• We are looking for an Associate Director to join the largest and fastest growing online hotel booking platform in Asia based in Bangkok, Thailand. Agoda is a strongly data driven organization: as an Associate Director, your insights will impact strategic and tactical decisions driving business growth.
• As a pivotal leader in Data Analytics, you will drive transformative business impact by leading a team to deliver strategic, action-oriented insights. Your role is crucial in shaping data-driven decisions that enhance Agoda's competitive edge and operational efficiency.
• Spearhead analytical projects that align with stakeholder needs, from problem definition to insightful communication of results, influencing key areas like Marketing, Product, and Partner Services.
• Lead initiatives such as predictive modeling to optimize customer wait times and call demand, customer segmentation for personalized service, and the creation of innovative dashboards for business intelligence.
• Collaborate with stakeholders to uncover business opportunities, leveraging data to inform strategic decision-making.
• Proactively prioritize business strategies through insightful data analysis, driving growth and efficiency.
• Ensure timely, error-free delivery of analytical outputs, enhancing decision-making processes across the organization.
• Guide your team in defining business problems, extracting and analyzing data, and presenting findings through compelling visualizations.
• Balance multiple priorities, maintaining clear communication with stakeholders on progress and delivery timelines.
• Strengthen team resilience, mitigating risks of process or system failures.
• Mentor and develop team members, fostering a culture of continuous improvement and career growth.
• Bachelor's degree in mathematics, statistics, data science, computer sciences, engineering or a related degree program with outstanding academic results.
• 8+ years of relevant experience, including 4+ years of experience as a people manager.
• SQL proficiency: can extract data from large databases using SQL to develop data queries.
• Excellent problem-solving skills including the ability to analyze and resolve complex problems.
• Strong business sense.
• Excellent communication and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds.
• Organized and structured: can manage multiple, competing priorities and deliver results under tight deadlines.
• Fluent in English both spoken and written - additional languages are a plus.
• Attitude.
• Curious, proactive, practical and solution-oriented with "Get it done!" attitude.
• Data savvy and love crunching numbers: love the idea of working in an international and multicultural company, analyzing billions of actions from millions of travelers choosing from thousands of hotels.
• Interested in telling an impactful story with analysis and smart data visualization, not just number crunch.
• Able to work in a highly multi-cultural team.
• Attentive to detail and committed to data integrity.
• Aware of the importance of discretion, confidentiality, and ethical behavior.
• What we offer.
• Be part of a dynamic and exciting data-driven multinational team in a successful and fast-growing tech company.
• A clearly defined career path will help you to continuously develop your skills.
• The chance to propose ideas to improve operations based on data and have an impact on the customer experience.
• Relocation package for employees joining from abroad.
• International health insurance.
• Annual performance bonus.
• Parking fees reimburse.
• Discount for Agoda employee booking on Agoda.com.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Sales, Service-Minded, Thai, English

ประเภทงาน:

งานประจำ

• Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
• Develop new accounts to generate sales and marketing opportunities.
• Assist and contribute to the development and execution of marketing content and activity.
• Pleasant personality and excellent communication skills.
• Highly self-motivated and responsible team player.
• Well-groomed, with a good sense of refinement.
• Ability to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Business Development

ประเภทงาน:

งานประจำ

• Develop and implement effective service strategies and profitable service business models aligned with evolving market needs.
• Generate profitable service revenue through annual maintenance contracts, spare parts sales, labour services, and warranty management.
• Identify and develop new markets for after-sales and service business.
• Support Marketing in launching new equipment by ensuring technical readiness and service capability.
• Customer Support & Operational Excellence.
• Ensure customer calls are responded to and resolved within agreed SLAs.
• Deliver high-quality, prompt service through internal teams, service franchisees, or distributors, ensuring customer satisfaction.
• Ensure proper warranty administration and claims management while keeping warranty costs under control.
• Team & Vendor Management.
• Lead, coach, and develop the TCS team and third-party service providers to ensure high performance.
• Maintain strong relationships with service providers and ensure decent ROI to support retention.
• Regularly review TCS and Sales team performance to resolve operational issues.
• Process & Performance Management.
• Develop and implement effective systems for field service, service support, warranty management, claims management, TCS administration, spare parts management, spare parts pricing, and service reporting.
• Coordinate with Supply Chain to maintain optimal spare parts inventory for service providers and technicians.
• Maintain operational costs within agreed budgets.
• Ensure the team follows all safety processes, SOPs, and PPE requirements, with the objective of achieving zero accidents.
• Bachelor's degree in mechanical or electrical engineering (B.E.). A postgraduate qualification in Management is an advantage.
• 12 to 15 years of progressive experience in technical service or after-sales support, ideally in capital equipment, automotive, engineering equipment, air conditioning/refrigeration, electro-mechanical equipment, hygiene solutions, or industrial/cleaning systems.
• Experience in managing after-sales service, service business development, field call management, third-party management, team management, service selling, and customer-focused operations.
• Proven experience in service business development, team management, and third-party/vendor management.
• Strong customer orientation, problem-solving, and interpersonal skills.
• Experience in service selling and revenue generation is an advantage.
• Team player with strong leadership ability, patience, and a focus on operational excellence.
• Competitive salary and bonuses.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Provident fund.
• Hybrid work arrangement.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Partner closely with Sales Representatives to support strategic customer accounts.
• Align internally with cross-functional teams to deliver customer objectives and marketing strategies.
• Build and maintain long-term, trust-based relationships with key customers.
• Balance customer service activities with commercial support to maximize customer satisfaction and business growth.
• Customer Success & Issue Resolution.
• Understand customer business needs and recommend appropriate Maersk logistics solutions.
• Support customer retention and achieve customer success KPIs.
• Drive smooth implementation and execution of logistics solutions.
• Proactively identify and resolve customer issues by collaborating with internal stakeholders.
• Ensure timely resolution of customer inquiries and operational challenges.
• Commercial Process Management.
• Coordinate customer allocation requests and ensure commitments are fulfilled.
• Support Ocean Tender activities in collaboration with Trade & Capacity Management (TCM).
• Follow up on tenders as directed by Sales Representatives.
• Coordinate Logistics RFI/RFP and contract processes for complex commercial opportunities.
• Monitor contract renewals and ensure compliance with pricing policies and commercial guidelines.
• Bachelor's degree in Business Administration, Logistics, Supply Chain, International Business, or a related field.
• Minimum 2 years of experience in logistics, freight forwarding, shipping, or supply chain.
• Good understanding of transportation and logistics products and services.
• Intermediate English communication skills (spoken and written).
• Strong customer service and relationship management skills.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent stakeholder management and influencing skills.
• Strong analytical, problem-solving, and organizational abilities.
• Process-oriented with strong attention to detail.
• Self-motivated, adaptable, and able to manage multiple priorities in a fast-paced environment.
• Team player with the ability to collaborate across multiple functions.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Project Management, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

ทักษะ:

Microsoft Office, Problem Solving, Recruitment, Automation, Backbone, Tableau, YouTube, SQL, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• About Agoda.
• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Customer Experience Group (CEG) of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Verticals (GSV) team. We serve as the backbone for CEG's global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda's business performance.
• This role is within the.
• Partner Excellence team., which is a part of CEG's Global Service Verticals. The team focuses on driving end to end partner experience and process improvements, and scaling impact through automation, AI, and tooling across both partner-facing and agent-facing journeys.
• This role is responsible for leading a portfolio of global partner excellence programmes with a focus on complex system support in the Customer Experience Group (CEG), with a focus on: (i) process optimization and PX improvements across the post booking partner journey, (ii) automation, AI, and tooling to enhance customer and agent experience, (iii) collaboration with product and commercial teams to drive structural changes and (iv) reduce partner effort and CEG cost to serve, unlock commercial value from partner support insights.
• You will lead a high performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non technical (Operations/Support/Commercial) teams.
• Lead and Own a Portfolio of Transformational Initiatives.
• Own from end to end a collection of projects and/or areas of business in CEG (global coverage), spanning commercial enablement and process excellence initiatives.
• Prioritize, plan, and drive initiatives that improve mission critical metrics: partner satisfaction (e.g., PSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement.
• Ensure CEG readiness to support Agoda's new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams.
• Shape End to End Customer & Process Improvements.
• Continuously improve CEG end to end processes across the post booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights.
• Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost.
• Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics.
• Drive Commercial driven Solutions & Insights in Operations.
• Partner with Product Management / Technology /CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement.
• Drive strategic initiatives across CEG such as improving complex systems support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points.
• Identify opportunities to leverage automation, AI, and tooling across customer, partner and agent journeys (e.g., self service, post-booking APIs).
• Lead and Develop a High Performing Team.
• Set long term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities.
• Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Partner Excellence team.
• Provide structured feedback, mentoring, and support to enable your team's growth and to consistently raise the bar for quality and impact.
• Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions.
• Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans acting at all times as the ultimate owner of the portfolio's outcomes.
• Experience & Background.
• At least 8-10+ years of experience in project/program management, strategy & operations, commercial excellence, process improvement, management consulting, or similar fields.
• Significant people leadership experience, including building and managing high performing teams (ideally including people managers and individual contributors).
• Proven track record of leading and influencing complex, cross functional initiatives from idea to implementation, with clear, measurable business impact.
• Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous.
• Technical & Analytical Skills.
• Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations.
• Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions.
• Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus(you have to be willing to learn).
• Exposure to AI/ML driven solutions in an operational or PX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus.
• Commercial Excellence, Process, and Delivery Skills.
• Demonstrated experience in process improvement and transformation, ideally in commercial, operations or customer support environments.
• Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross functional teams.
• Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost to serve.
• Leadership, Communication & Ways of Working.
• Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership.
• Ability to work effectively in a fast paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high velocity setting.
• A growth mindset and positive attitude: proactive, hands on, detail oriented, and with a strong sense of ownership and accountability.
• Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback.
• Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus.
• What we offer.
• Competitive compensation package (relocation support and visa support provided for successful overseas candidates).
• Exciting, high impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly.
• Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, SAP, ERP, English

ประเภทงาน:

งานประจำ

• We are looking for a Customer Service Representative (Order Management) to support the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. You will work closely with customers, sales teams, manufacturing plants, warehouses, and logistics providers to coordinate orders from entry through shipment.
• Process and manage customer orders using SAP or similar ERP systems.
• Coordinate order fulfillment from order entry through delivery.
• Follow up with manufacturing plants on production and committed shipment schedules.
• Plan and monitor delivery and shipping schedules with warehouses and logistics providers.
• Liaise with customers, dealers, freight forwarders, and shipping agents regarding order status and shipment arrangements.
• Process order amendments and communicate updates to relevant stakeholders.
• Prepare order status, delivery, and shipment reports.
• Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
• 2-5 years of experience in Customer Service, Order Management, Sales Support, Logistics, or Supply Chain.
• Experience using SAP or similar ERP systems.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Strong communication, coordination, and problem-solving skills.
• Good command of English.
• Carrier is An Equal.
• Opportunity/Affirmative.
• Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this.
• link.
• to read the Job Applicant's Privacy Notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, Negotiation

ประเภทงาน:

งานประจำ

• Develops the customer strategic business plan for his/her respective category and customers.
• Work out a joint customer business plan for his/her respective category and customers.
• Works in close collaboration with the Category and Channel Team for the category and channel input, and with customer marketing teams for the specific channel plan.
• Develops optimal integrated promo plan (incl. selling the plan to the customer) and manage promo investments.
• Manages customer promotion investment with the customer within budget.
• Seeking opportunity to Win at point of sales; Net new items/Share of basket, Distribution, Availability, Merchandising Opportunity.
• Deliver OTIF for innovation and theme.
• Plan vol. forecast and CPP budget as monthly basis.
• Provide clear objectives and deliverables for the Customer supervisor / pre-order team.
• Deliver the agreed plan, follow-up achievement of counterparts set in the agreement.
• Consistent monthly and quarterly business reviews of Joint Business Plannings/Trade Term with customers.
• Data churning and analysis to provide accurate business requirements for business review presentations to customers.
• Negotiation.
• Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the Unilever strategy on his/her category.
• Manages overall levels of Customer Investments for his category.
• Monitors Customer Performance by tracking customer contribution and market share.
• Plays active ambassador role.
• Acts as active ambassador of Unilever at the customer and of the customer at Unilever.
• Participates actively to the account managers' meetings, looking at the best solution for the business.
• Bachelor's or master's degree in business administration, marketing or related field.
• Overall, Sales & Marketing experience with customer facing role at least 3 years.
• Experienced in FMCG industry is preferred.
• Strong track record of success with prior experience in Key Account Management/Modern Trade/Channel Development.
• Skilled in developing and implementing customer/channel investment strategy.
• Experience in Marketing, Trade Marketing is desirable.
• Get to know our people, our culture, and your future at Unilever. Start here - ยูนิลีเวอร์ประเทศไทย | Unilever.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Procurement, Recruitment, Power point, English

ประเภทงาน:

งานประจำ

• Established in 2001, Apex Logistics International has grown into a global leader in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries, 42 offices, and 2,500+ dedicated employees, we deliver dependable solutions worldwide.
• In 2021, Apex joined the KN Group, strengthening our position as an industry leading Air Freight Forwarder. Built on air and sea transportation as our core, supported by warehousing and distribution, we provide integrated supply chain solutions from ra ...
• We are looking for an experienced Customer Service Executive (Bangkok, Thailand based) with a background in freight forwarding to support our export operations. The successful candidate will be responsible for shipment coordination, customer communication, documentation management, and ensuring service excellence across all stages of the logistics process.
• Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
• Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
• Follow up on orders and keep customers informed about cargo movement.
• Handle all relevant export documents.
• Create job files and issue reconciliation sheets.
• Take responsibility for problem-solving, following up on requests and addressing customer issues.
• Ensure the quality and accuracy of work to meet company standards and objectives.
• Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
• Perform additional duties as assigned by the Manager.
• Diploma or bachelor's degree or higher in any fields.
• 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export knowledge is advantage.
• Preferably with working experience and knowledge in Multinational logistics.
• Pleasant personality, Service-orient minded and Self-motivated.
• Proficient in MS-office (Excel, Word, and Power Point).
• Good command both speaking & writing in English.
• An immediately start is a plus.
• If you are passionate, driven and looking for a new and exciting opportunity within a successful and growing company, this may be the right role for you.
• Please click "Apply Now" to submit your application.
• All personal information submitted by job applicants will used for recruitment purposes and we reserve the right to consider the applications for other positions in our Group.
• Apex Logistics International (Thailand) Co., Ltd.
• Singha Complex, Unit 1405-1406., Floor 14., 1788 New Phetchaburi Road., Bang Kapi sub-district., Huai Khwang district., Bangkok., 10310.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Service-Minded, English

ประเภทงาน:

งานประจำ

• Available to start on 31 August 2026 under a 4-month contract, from 31 August 2026 to 31 December 2026.
• Upon completion of the contract, there is an opportunity to be converted to a permanent employee based on performance and position availability.
• Handle customer inquiries through inbound calls, Line Official Account (Line OA) chat, and email support.
• Provide initial support and user guidance for the company's applications, GPS vehicle tracking systems, dash cameras, and other related products and services.
• Coordinate with relevant teams, such as IT and Technical Support, to resolve customer issues, monitor case progress through completion, and communicate updates and resolutions to customers.
• Record and maintain accurate case information, including updates and actions taken, in the system.
• Prepare and maintain case summary reports, including ticket volume, case status, resolution progress, and case closure results.
• Vocational Certificate in any related fields or higher education certificate.
• Minimum 1 year of experience in Customer Service/Call Center/Customer Care/Help desk.
• Fair Command of English (Read and Write E-mail).
• Passion and Service mind.
• Familiar with Microsoft Office applications.
• Hands-on and a positive attitude.
• Team player, with a high level of energy and able to work independently.
• Able work under pressure, coordination skill, multi-tasking, service-minded.
• Work Arrangement.
• Office-based.
• Working days: Monday to Friday.
• Working hours: 8:30 AM - 5:30 PM.
• Work Location.
• 66 Tower (BTS Udomsuk).
• หมายเหตุ.
• สามารถเริ่มงาน 31 ส.ค. 2569 ได้ (สัญญาจ้าง 7 เดือน เริ่มทำงาน 31 ส.ค. 2569 จนถึง 31 ธันวาคม 2569).
• หลังสิ้นสุดสัญญามีโอกาสปรับเป็นพนักงานประจำหากทำผลงานดีและมีตำแหน่งงานว่าง.
• ดูแลและให้บริการลูกค้าผ่านการรับสายโทรศัพท์ (Inbound Call), ตอบแชท Line OA, และ ตอบ Email ลูกค้า.
• ให้คำแนะนำและแก้ไขปัญหาเบื้องต้นเกี่ยวกับการใช้งาน Application, ระบบ GPS ติดตามรถ, กล้องรอบคันรถ, และอุปกรณ์อื่น ๆ ของบริษัท.
• ประสานงานกับทีมที่เกี่ยวข้อง (เช่น IT หรือ ฝ่ายช่างเทคนิค) เพื่อแก้ไขปัญหาให้ลูกค้า และติดตามสถานะเคสที่ประสานงานจนดำเนินการเสร็จสิ้น จากนั้นแจ้งผลให้ลูกค้าทราบ.
• บันทึกข้อมูลเคส และอัปเดตผลการดำเนินงานลงระบบ.
• จัดทำรายงานสรุปเคส เช่น จำนวน Ticket, สถานะเคส, และผลการปิดเคส.
• วุฒิการศึกษาขั้นต่ำ ปวช. สาขาใดก็ได้.
• มีประสบการณ์ด้าน Customer Service/ Call Center/ Customer Care อย่างน้อย 1-2 ปี.
• ทักษะภาษาอังกฤษอยู่ในระดับเบื้องต้น (ใช้เฉพาะการอ่านเมนูระบบของบริษัทและเขียนอีเมล).
• มีใจรักในงานด้านบริการ (Service Mind).
• มีความรู้ด้านการใช้โปรแกรมต่างๆ ขั้นพื้นฐาน เช่น Microsoft Word/ Excel/ Google Map.
• รูปแบบการทำงาน.
• ทำงานประจำที่ออฟฟิศ.
• วันทำงาน: วันจันทร์ ถึง วันศุกร์.
• เวลาทำงาน: 08:30 น. - 17:30 น.
• สถานที่ทำงาน.
• อาคาร 66 ทาวเวอร์ (ติด BTS อุดมสุข).

ประเภทงาน:

งานประจำ

ให้บริการรับสายลูกค้าทีติดต่อโทรเข้ามาสอบถามบริการ/Product ของธนาคาร และรับข้อร้องเรียนต่างๆจากลูกค้าและให้คําแนะนํารวมถึงการแก้ปัญหาด้าน บริการต่างๆของธนาคาร.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, SQL

ประเภทงาน:

งานประจำ

• Lead the central commercial team in acquiring,.
• retain and reactivate users.
• Take a customer-centric approach, segment.
• customers into different groups and deeply understand the customers.
• in order to offer a targeted value proposition.
• Coordinate different use cases/ features on.
• TrueMoney wallet to combine different key features to offer to a specific.
• customer segment.
• Build an overall central use case and gamification.
• working with other teams to engage users.
• Initiate and lead marketing campaigns,.
• communication and initiatives to drive user growth for targeted segment.
• Lead to deliver innovative product features.
• within the app to meet the needs of users, deliver great customer experience,.
• improve service efficiency with quality and fast time to market.
• Develop an understanding of the.
• business priorities and objectives of True Money Wallet application and.
• identify marketing and business opportunities to achieve the business growth.
• Conduct customer research to.
• gain an understanding.
• of customers' needs.
• as well as understanding on market landscape and competition.
• Dig deep into data using analytics tools in.
• order to find insights to engage customers.
• Work with the product team to build.
• product roadmaps to meet customers' needs to gain competitive advantage.
• over rival apps.
• Build.
• relationships.
• with internal and external stakeholders and to create.
• commercial and marketing partnership.
• Have end-to-end responsibility of.
• key business development and marketing initiatives from ideation to execution.
• Ensuring that all commercial.
• activities meet or improve on budget, cost, volume and efficiency targets.
• KPIs) in line with business.
• objectives.
• Ensuring a good relationship and.
• communications for all internal and external stakeholders.
• At least 5-8 years of experience in business.
• development or relevant role.
• Good problem solving and analytics skills.
• Basic understanding of product management and.
• development process.
• Outstanding communication and interp.
• ersonal abilities.
• Proficient in MS Office, in.
• particular powerpoint and excel.
• The role will require a co.
• mpetent level of data analytics to drive insights and be able to present.
• the data to senior management.
• Understanding and experience in the payment business.
• is a plus.
• Understanding of SQL database is a big plus.
• Experience in digital, technology, startup,.
• dynamic organization a big plus.

ทักษะ:

Analytical Thinking, Automation, Power BI, Tableau, Python, SQL, English

ประเภทงาน:

งานประจำ

• The Parq Building.
• _Overview_.
• The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
• Our number of restaurants exceeding 1,600 in 21 countries. We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision.
• To be a Global Operator of Multiple Food Brands with the Objective of Providing 100% Satisfaction to All Stakeholders. We also share an inspiring organization culture.
• Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here.
• If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you.
• Data Analytics.
• Analyze customer pattern/ behavior from customer database to find the meaningful insight and identify the marketing opportunity.
• Visualize and present data-led strategies to business stakeholders to support informed decision-making.
• Segment customers based on historical data and criteria to generate potential target lists to support targeted campaign via in-app push, SMS, LINE etc.
• Assist Data Analytics team to build the right data modelling and dashboard visualization based on business's objective.
• CRM Campaign.
• Design A/B tests to identify the optimal message, offer, or channel mix for CRM campaigns.
• Evaluate and monitor campaign performance and give recommendation to the brand for better campaign effectiveness.
• Collaborate with brands, data team and other related parties to understand the business requirement, ensure the correctness of data source and campaign readiness before launching.
• Bachelor's degree in data science, ICT, Mathematics, Statistics or Economics or related fields.
• 5+ years working experiences in Marketing analytics, CRM/ loyalty, business analytics field is preferable.
• Support Loyalty/CRM planning to acquire, retain, win back member for each Minor Food's brand.
• Customer focus, analytical thinking, have willingness to learn new things.
• Proven ability to translate complex data into actionable business recommendations.
• Excellent communication and presentation skills, with experience influencing cross-functional stakeholders.
• Strong proficiency in analytical tools (e.g., SQL, Python, R) and data visualization platforms (e.g., Tableau, Power BI, Looker).
• Experience with customer data platforms (CDP), CRM systems, or marketing automation tools is a plus.
• Demonstrates a strong Passion for Growth by actively seeking learning opportunities, embracing challenges, and driving both personal and organizational development.
• Good command in English.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounting, Thai

ประเภทงาน:

งานประจำ

• Receive job assignments from Sales, customers, or internal departments requiring import services (both air and sea freight).
• Create Job Orders in the Logman system to initiate the import process.
• Coordinate among Sales, customers, shipping lines/airlines, and the Shipping team to prepare import documentation for both sea and air shipments.
• Review and verify the accuracy of import documents such as BL, AWB, Invoice, Packing List, and other related forms in coordination with customers, Shipping, and overseas agents.
• Contact shipping lines or co-loaders to process document entry when using Logman's freight services.
• Arrange transportation for DDU/DDP/DAP shipments based on the POD provided by the trucking service provider.
• Send draft import entries to overseas agents (for DDP terms) and issue Debit Notes for cost recovery.
• Prepare disbursement documents for D/O collection in coordination with the Accounting team and assign a messenger to collect the D/O within the customer's required timeframe.
• Issue invoices for initial D/O charges.
• Prepare Debit Notes / Credit Notes and submit Proof of Delivery (POD) to overseas agents upon job completion.
• Only candidates who meet the specified qualifications will be considered.
• 5-day work week + Flexible working style.
• Birthday leave.
• 10 Days Annual Leave.
• 4 Days Bereavement Leave.
• 5 Days Wedding Leave (Inclusive for all genders).
• 15 Days Ordination Leave.
• Performance Bonus, Monthly Commission.
• Housing Loan Support (GHB program).
• Medical Coverage (OPD, IPD).
• Annual Health Check-up.
• Company Gym (Fitness Room).
• Virgin Active Wellness 10% Discount.
• Fitness First Wellness 5% Discount.
• Free tea and coffee (fuel your day!).
• Company outings and parties.
• Company Sport Day.
• Training & Development opportunities.
• 17-18 Thai public holidays/year.
• Movie Time For Employee.
• Dental Benefit (Sodent) for you and your family (First Day).
• A fun, fast-moving, and friendly workplace!.
• Interested? Lets talk!.
• Send your updated resume to [email protected].
• Join us and be part of something exciting.
• We cant wait to meet you!.
• Thank you for your interest in joining our team. Only shortlisted candidates whose qualifications match the position requirements will be contacted.