เงื่อนไขการค้นหา

ทักษะ:

XML

ประเภทงาน:

งานประจำ

• Product Configuration & Customer Support.
• Manage and complete incoming service requests within defined timelines, providing guidance to customers and internal teams.
• Implement configuration updates with accuracy and care based on customer requirements and collaborate with the team to support shared goals.
• Escalate issues as needed to maintain customer satisfaction and partner with internal units to resolve implementation or operational challenges.
• Support occasional consulting engagements for key customers and contribute to documentation standards and templates.
• Quality & Process Improvement.
• Maintain and improve internal documentation, processes, and support tools while ensuring repository accuracy.
• Track time accurately for reporting and contribute to team initiatives, audits, and engagement activities.
• Coach and support new team members.
• Engagement & Learning.
• Share knowledge and assist colleagues with evolving processes and projects.
• Continue developing your understanding of Amadeus products through formal and informal learning opportunities.
• Participate in cross functional projects to support customer focused outcomes.
• Relevant Experience.
• At least 3years of experience in implementation or product support in the travel industry..
• High attention to detail, documentation discipline, and well developed analytical and problem solving skills.
• Experience collaborating with global teams and supporting customers across regions.
• Proficiency using Microsoft Excel, including creating and presenting reports.
• Ability to read and construct XML documents.
• Effective communication skills; knowledge of additional languages is welcomed but not required.
• Knowledge of Amadeus solutions and incident/problem management processes is beneficial.
• Bachelor s degree in Computer Science or an equivalent field.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ทักษะ:

Sales, Payroll, Finance, English

ประเภทงาน:

งานประจำ

• Act as key account support for assigned travel retail clients, managing day-to-day communication, order alignment, and commercial coordination.
• Support basic buying functions, including SKU coordination, stock replenishment follow-up, and alignment with client demand planning where required.
• Manage end-to-end order processing, including order placement, tracking, shipment follow-up, and delivery coordination to ensure timely fulfillment.
• Monitor sales performance and maintain accurate reports (e.g., order reports, tourist traffic reports, and sales and A&P tracking summaries)..
• Support merchandising and promotional operations by coordinating promoter staff (PGs), including work schedules, leave records, payroll, timesheet consolidation, and airport pass applications.
• Manage product sample inventory and coordinate sample dispatch to clients in alignment with marketing and commercial plans.
• Coordinate cross-functionally with internal stakeholders (Order Center, Marketing, Distilleries, Finance & Accounting) and external partners to ensure smooth execution of sales and operational activities.
• Facilitate expense reimbursement documentation for the sales team during business travel.
• Perform other duties as assigned by supervisor(s).
• Bachelor s degree in Business Administration, Marketing, International Business, or related field.
• 1 - 3 years of experience in Sales Support, Account Management, Buying, or Trade Marketing, preferably in FMCG, spirits, or travel retail environment.
• Strong coordination and stakeholder management skills with the ability to work cross-functionally.
• Good analytical skills with the ability to interpret sales data and prepare reports.
• Detail-oriented, organized, and able to manage multiple tasks under tight timelines.
• Good communication skills in Thai and English (both written and spoken).
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Experience in travel retail or duty-free business is an advantage.
• Khun Mallika: [email protected].
• ThaiBev Marketing Co.,Ltd.
• Sangsom Building, Soi Yasoob 1 Vibhavadi Rangsit Road, Chomphon Sub-district, Chatuchak District, Bangkok 10900.

ทักษะ:

Sales, Payroll, Finance, English

ประเภทงาน:

งานประจำ

• Act as key account support for assigned travel retail client(s), managing day-to-day communication, order alignment, and commercial coordination.
• Execute sales and activation initiatives to improve distribution and performance in alignment with marketing plans and client requirements.
• Support buying functions, including new listing coordination, stock replenishment follow-up, and staff training in line with client demand planning where required.
• Manage end-to-end order processing, including order placement, tracking, shipment follow-up, and delivery coordination to ensure timely fulfillment and meet client requirements.
• Monitor sales performance and maintain accurate reports (e.g., Order Reports, Tourist Traffic Reports, Sales Reports, and A&P Budget Management and Tracking Summary Reports).
• Manage and monitor Airport Promoters (PGs), including work schedules, leave records, payroll coordination, timesheet consolidation, performance tracking, and airport pass applications.
• Support merchandising, promotions, activations, and other operational activities by coordinating with Airport Promoters (PGs).
• Coordinate cross-functionally with internal stakeholders (Order Center, Marketing, Design & Production, Distilleries, Finance & Accounting, etc.) and external partners to ensure smooth execution of sales and operational activities.
• Build and maintain strong relationships with travel retail client(s) as key business partners.
• Perform other duties as assigned by supervisor(s).
• QualificationsBachelor s degree in Business Administration, Marketing, International Business, or a related field.
• 1-3 years of experience in Sales Support, Account Management, Buying, or Trade Marketing, preferably in FMCG, spirits, or a travel retail environment.
• Strong coordination and stakeholder management skills, with the ability to work cross-functionally.
• Good analytical skills with the ability to interpret sales data and prepare reports.
• Detail-oriented, well-organized, and able to manage multiple tasks under tight timelines.
• Good communication skills in Thai and English (both written and spoken).
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Experience in travel retail or duty-free business is an advantage.
• Thiplada Ngamrit (Dear).
• Human Capital Business Partner.
• Office of Human Capital | ThaiBev Marketing Co., Ltd.
• Sangsom Building 1, 4th Floor, 15 Moo 14, Vibhavadi Rangsit Rd.,.
• Chomphon, Chatuchak, Bangkok, Thailand 10900.
• Tel: / Email: [email protected].

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, Graphic Design, Digital Marketing, English

ประเภทงาน:

งานประจำ

• Data Analysis: Analyze monthly sales data, identifying top performers and key insights.
• Campaign Strategy: Develop and execute marketing campaigns for both B2B and B2C audiences.
• Performance Review: Review campaign results, providing data-driven insights for improvement.
• Public Relations: Manage PR initiatives to enhance the organization s image.
• Budget Management: Oversee marketing costs and ensure budget adherence.
• Marketing Plans: Present monthly marketing plans, including strategies and analyses.
• Content & Graphics: Curate and manage organizational content, including overseeing graphic design.
• Digital Marketing: Lead digital marketing efforts across SEO, SEM, social media, and online advertising.
• Additional Projects: Handle additional tasks and projects as assigned.
• Bachelor s degree in marketing, communications, or a related discipline.
• Demonstrated experience in brand management, marketing communications, and public relations, with a minimum of 5 years in the automotive sector.
• Strong analytical skills for efficient budget management and performance evaluation.
• Proficient in verbal and written communication in both English and Thai.

ทักษะ:

Salesforce, Creativity, English

ประเภทงาน:

งานประจำ

• Drive Up Front Customer Alignment & Goal Setting.
• Participate in internal handover meetings to understand the account plan and customer context.
• Co develop Customer Success Plans with key stakeholders, outlining KPIs, success metrics, and program design.
• Establish clear expectations on engagement models and communication cadence.
• Ensure Early Adoption & Usage.
• Align with deployment teams to ensure a smooth launch.
• Proactively check in after go live to encourage early adoption and share relevant best practices.
• Manage Ongoing Customer Health.
• Monitor key usage and performance metrics; intervene early when indicators fall below target.
• Lead recurring business reviews focused on progress, insights, risks, and opportunities for improvement.
• Partner with customers to reinforce alignment to success objectives and value realization.
• Renewals & Expansion.
• Identify and qualify cross sell and upsell opportunities in close partnership with the Sales Executive.
• Proactively manage retention risk by identifying issues early and supporting mitigation plans.
• Support Sales Executives with renewals by coordinating activities and providing relevant account insights.
• Maintain accurate sales information and customer updates in Salesforce and other required systems.
• Thought Leadership & Best Practice Sharing.
• Capture and organize thought leadership materials to support commercial teams in customer meetings and events.
• Contribute to improving internal processes, playbooks, and knowledge sharing across the team.
• Proven experience in Customer Success, Account Management, or a related customer facing role..
• Experience in media and/or Travel Intelligence is highly preferred..
• Experience creating and carrying out E2E Customer Success Plans and supporting adoption.
• Good understanding of success metrics, KPIs, and customer health management practices.
• Excellent communication, stakeholder management, and problem solving skills.
• Experience with Salesforce or similar CRM tools.
• A proactive, analytical, and customer centric mindset.
• Clear and effective communication skills for customer-facing interactions and cross-functional collaboration, with proficiency in English.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.