เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Oversee IT Infrastructure Operations: Manage and coordinate the setup, maintenance, and performance of network systems, servers, and hardware to ensure seamless business operations.
• WMS Application Support: Provide day-to-day technical support for the Warehouse Management System, including troubleshooting, user assistance, and system monitoring.
• Cross-Functional Coordination: Act as a liaison between IT, warehouse operations, and external vendors to ensure timely resolution of issues and implementation of syste ...
• System Performance & Reporting: Monitor system health, generate performance reports, and recommend improvements for infrastructure and WMS efficiency.
• Minimum 5 years of IT Infrastructure (network, servers, hardware support), preferably in Hands-on experience supporting WMS or warehouse-related systems.
• Experience in Experience coordinating with warehouse teams and external IT vendors.
• Ability to troubleshoot daily operational issues (RF scanners, labels, system errors).
• Basic understanding of warehouse processes (receiving, picking, dispatch).
• Bachelor's degree in Computer Science, Information Technology, Software Engineer, or a related field.
• Fluency in English and Thai (written and spoken).
• Strong knowledge of IT infrastructure (network, server, hardware troubleshooting).
• WMS application support skills (issue resolution, user assistance, system monitoring).
• Basic SQL or data analysis for checking system issues (nice to have).
• Understanding of warehouse workflows (receiving, putaway, picking, dispatch).
• Good coordination and communication skills with operations and vendors.
• Problem-solving skills and ability to work under time-sensitive operational issues.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

System Administration, Cloud Computing, Windows Server, Architecture, OpenStack

ประเภทงาน:

งานประจำ

• Lead the deployment, implementation, and maintenance of hardware and application software at customer sites, ensuring system stability, service quality, and operational excellence.
• Engage with customers to understand business requirements, provide technical solutions, manage expectations, and coordinate with internal teams and headquarters to ensure timely issue resolution.
• Provide technical guidance and support for complex incidents, including troubleshoot ...
• Drive continuous improvement initiatives by analyzing system performance, identifying optimization opportunities, and recommending effective technical solutions to enhance service quality and efficiency.
• Manage and coordinate project activities, operational tasks, and service delivery milestones to ensure successful execution within agreed timelines, quality standards, and SLA requirements.
• Support critical incident and problem management by coordinating cross-functional teams, providing expert advice, and ensuring effective resolution of technical issues.
• Provide technical coaching, knowledge sharing, and guidance to junior engineers to improve team capability and technical competency.
• Prepare and deliver project updates, operational reports, risk assessments, and technical recommendations to customers and management.
• Collaborate with internal stakeholders to ensure compliance with company policies, technical standards, and service delivery processes while continuously improving customer satisfaction.
• Candidate.
• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Minimum 6 years of experience in IT infrastructure, system integration, cloud infrastructure, or IT operations, with strong hands-on technical experience.
• Strong experience in Linux and Windows operating systems, including system administration, troubleshooting, performance tuning, and operational support.
• Solid experience in server, storage, virtualization, and cloud infrastructure deployment, administration, and maintenance.
• Proven ability to independently handle complex technical issues, perform root cause analysis, and provide effective solutions in a customer-facing environment.
• Experience in project implementation, system integration, and coordination with cross-functional teams to deliver technical solutions successfully.
• Strong analytical and problem-solving skills with the ability to evaluate technical challenges and make appropriate recommendations.
• Good communication, presentation, and stakeholder management skills with a strong customer-service mindset.
• Good written and verbal communication skills in English.
• Self-motivated, proactive, and capable of sharing technical knowledge, supporting junior engineers, and contributing to team capability development.
• IP Networking, Switching, and Server Technologies.
• Virtualization platforms (e.g., VMware, KVM, Hyper-V).
• Cloud Computing Technologies and Cloud Infrastructure.
• Linux (CentOS, Ubuntu), Hypervisor, KVM, OpenStack, Xen.
• Windows Server Technologies and Microsoft ecosystem.
• Cloud Service Architecture.
• Cloud Storage and Backup Solutions.
• Cloud Migration Technologies (P2V/V2V) and Disaster Recovery Solutions.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Risk Management, English, Thai

ประเภทงาน:

งานประจำ

• Define and maintain IT Infrastructure policies across the Group that address the needs of the Group in line with relevant industry standards.
• Drive and deliver change to the Group's IT Infrastructure systems, processes, and procedures by continuously analyzing and reviewing new IT Infrastructure technologies and practices based on industry best practice.
• Report to senior management on IT Infrastructure matters/incidents.
• Assist with leadership and oversight of effective information and IT Infrastructure risk management.
• Assist on development and delivery of measures and metrics to support the assessment, reporting and ongoing improvement of the IT Infrastructure strategy.
• Work closely with internal stakeholders and business units to manage changes in technology and policy that could impact productivity.
• Assist IT asset management team to ensure assets full lifetime cycle value is achieved.
• Responsible for maintaining the Groups global network, across multiple sites/time zones of IT services to meet the functional objectives of the business.
• Assist with management of on-premise and cloud services, delivery services such as Directory Services, Network, Email, Website/Application back-end, Backups and Internet Connectivity.
• Enforcing Group IT Policy and standards, conduct audits, identify trends, determine system improvements, implement change.
• Deputize for the Group IT Operations Manager.
• At least 3 years managing others in an IT environment, supporting internal servers, networks, and 3rd party cloud services.
• Excellent Microsoft Exchange, Active Directory, MS Office 365, and FortiGate knowledge.
• Demonstrate a track record of successfully leading, developing, and motivating a team.
• Good commercial acumen to ensure the development of solutions meets stakeholders needs.
• Native Thai with good English communication skills.
• RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Risk Management, Data Entry, Linux, English

ประเภทงาน:

งานประจำ

• Remote Position: No.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• Summary.
• The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other.
• troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.
• Detailed Description.
• Provide technical support and perform maintenance.
• Perform service monitoring and reporting, with a focus on risk management and compliance.
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more.
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services.
• Knowledge/Skills/Competencies.
• Strong customer service orientation.
• Good analytical, troubleshooting and problem solving skills.
• Good communication (both oral and written) and documentation skills.
• In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
• Fundamental knowledge of networking concepts.
• Good knowledge of infrastructure service management & diagnostic tools and processes.
• Good knowledge of end-point security management tools and processes.
• Good knowlage of Risk Mitigation and Business Controls.
• Good knowlage of IT/OT Vulnerability assessments, and IT Incident Response Management.
• Good knowlage of infrormation security standards and requlations.
• Strong abilty to work in a team enviroment.
• Strong command of English.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• 3 to 5 years of related experienc;Experience in similar job roles.
• Typical.
• Education.
• Bachelor's Degree or consideration of an equivalent combination of education and experience.
• Educational.
• Notes.
• This.
• is not intended to be an exhaustive list of all.
• of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

ทักษะ:

Microsoft SQL Server, Windows Server, Oracle, Linux, MySQL

ประเภทงาน:

งานประจำ

• วางแผน ดูแล และบริหารจัดการระบบ Infrastructure ขององค์กร ทั้ง Server,(Unix/Linux/Windows),Network และอุปกรณ์ที่เกี่ยวข้องให้พร้อมใช้งานและมีเสถียรภาพ.
• ดูแลและประสานงานด้าน Database Infrastructure ของระบบ Oracle (ERP),MSSQL(HR)และMySQL(ระบบอื่นๆ)ร่วมกับทีมงานที่เกี่ยวข้อง.
• สนับสนุนและร่วมดำเนินโครงการ Implement ระบบ ERP on Cloud (Oracle EBS on OCI)ในส่วนของ Infrastructure และการเชื่อมต่อกับระบบ On-premise เดิม.
• วางแผนและดูแลระบบ Backup, Disaster Recovery(DR) และความปลอดภัยของระบบ(Security) ให้เป็นไปตามมาตรฐาน.
• ดูแลระบบ Infrastructure ที่สำนักงานใหญ่ โรงงาน(บางชัน) และคลังสินค้า (มีนบุรี) รวมถึงเดินทางไปปฏิบัติงาน ณ สาขาต่างๆ ตามความจำเป็น.
• ตรวจสอบ วิเคราะห์ และแก้ไขปัญหาเชิงเทคนิคที่เกิดขึ้นกับระบบได้อย่างทันท่วงที.
• จัดทำเอกสารมาตรฐานการปฏิบัติงาน (SOP), Network Diagram และเอกสารที่เกี่ยวข้องกับระบบ Infrastructure.
• ประสานงานกับ Vendor ผู้ให้บริการระบบต่างๆ เช่น Oracle, Cloud Provider (OCI) และผู้ให้บริการ Network/Security.
• ให้คำปรึกษาและสนับสนุนทีมงาน IT (Support Team) ในการแก้ไขปัญหาเบื้องต้น.
• ทักษะ.
• และประสบการณ์.
• วุฒิการศึกษาปริญญาตรีขึ้นไป สาขาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน IT Infrastructure/System Administrator อย่างน้อย 3-5 ปี ขึ้นไป.
• มีความรู้ความเข้าใจในการดูแลระบบปฏิบัติการ Unix, Linux และ Windows Server เป็นอย่างดี.
• มีความรู้พื้นฐาน Database เช่น Oracle, Microsoft SQL Server และ MySQL (ในระดับ Infrastructure/Administration).
• มีประสบการณ์หรือความรู้เกี่ยวกับ Cloud Infrastructure โดยเฉพาะ Oracle Cloud Infrastructure(OCI) จะได้รับการพิจารณาเป็นพิเศษ.
• มีความรู้ด้าน Network,Security, Firewall, Backup และ Disaster Recovery.
• มีทักษะการวิเคราะห์และแก้ไขปัญหาเฉพาะหน้าได้ดี สามารถทำงานภายใต้ความกดดันได้.
• มีภาวะผู้นำ สามารถให้คำแนะนำและถ่ายทอดความรู้แก่ทีมงานได้.
• สามารถสื่อสารภาษาอังกฤษได้ในระดับดี (อ่าน/เขียน เอกสารทางเทคนิค).
• สามารถเดินทางไปปฏิบัติงานที่สาขาอื่น (โรงงานบางชัน,คลังสินค้ามีนบุรี) ได้ตามความจำเป็น.
• สามารถทำงานวันจันทร์ - ศุกร์ และวันเสาร์เว้นเสาร์ แบบ Onsite 100 % ได้.
• มีประสบการณ์ตรงในการทำ Project Implement/Migrate ระบบ ERP สู่ Cloud.
• มี Certificate ที่เกี่ยวข้อง เช่น OCI,RHCE,MCSA/MCSE หรือเทียบเท่า.
• มีประสบการณ์ในธุรกิจการผลิต (Manufacturing) หรือ FMCE.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Network Infrastructure, Microsoft Azure, Windows Server, Procurement, Sharepoint, VMware, SQL, SAS, English

ประเภทงาน:

งานประจำ

• Infrastructure Management (Primary Focus).
• Oversee, manage, and monitor all aspects of the company's IT infrastructure including servers, network systems, cloud services, storage, and security solutions.
• Ensure system performance, availability, scalability, and security across all infrastructure components.
• Perform daily system operations: health checks, performance monitoring, backup verification, and user account management.
• Plan and execute installation, configuration, migration, upgrades, and ongoing maintenance of infrastructure hardware and software.
• Provide backup and onsite support for infrastructure operations when required.
• Conduct root cause analysis on recurring incidents and recommend long-term improvements.
• Technical Support & Troubleshooting.
• Troubleshoot infrastructure and system issues with timely, effective, and permanent resolutions.
• Classify, assess, and prioritize incidents and change requests based on business impact.
• Collaborate with internal teams and external vendors to test and deploy fixes, patches, and updates.
• Formulate clear action plans to resolve issues within defined SLAs.
• Application Support (Secondary Focus).
• Provide L1-L2 application support by coordinating with business users and application vendors.
• Analyze, investigate, and maintain business applications using SQL or other technical tools.
• Support deployment and configuration of application updates, enhancements, and integrations.
• Maintain documentation including Functional Specs, Technical Specs, and User Guides.
• Process Improvement & Documentation.
• Continuously improve operational processes to enhance service quality, reliability, and efficiency.
• Prepare and maintain technical documentation, SOPs, configuration guides, and user manuals.
• Report critical issues, recurring incidents, and risk areas to management with recommended actions.
• Additional.
• Provide IT support for company events, new store openings, and other business activities.
• Manage vendor relationships, coordinate procurement, and review quotations for IT equipment and services.
• Perform other IT operations and infrastructure duties as assigned by Head of IT.
• Diploma or Bachelor's degree in IT, Computer Engineering, Computer Science, or related field.
• Minimum 3 years of hands-on experience in IT infrastructure operations.
• Experience in retail, fashion, FMCG, or multi-branch company environments is strongly preferred.
• Good command of English.
• Technical Skills (Must-Have).
• Windows Server administration: Active Directory, Group Policy, DNS, DHCP.
• Network infrastructure: Firewall (FortiGate preferred), Switches, VLAN, Wi-Fi/AP management.
• Virtualization: VMware.
• Backup & recovery solutions: Veeam or equivalent.
• Microsoft 365 / O365 administration: Exchange Online, SharePoint, Teams, Azure AD.
• Technical Skills (Nice-to-Have).
• Cloud platforms: AWS or Microsoft Azure (basic to intermediate).
• Azure infrastructure management: Azure Virtual Machines, Azure Virtual Network, Azure Active Directory, and Azure resource provisioning.
• Azure Blob Storage: managing storage, containers, access tiers, lifecycle policies, and SAS/access key management.
• POS system support or retail branch IT experience.
• ITSM / ticketing system experience (e.g., Manage Engine, ServiceNow).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Plan and manage the full Software Development Life Cycle (SDLC) / Hardware for projects, primarily using Agile (Scrum/Kanban) methodologies.
• Develop project timelines, manage product backlogs, plan sprints, and lead Scrum ceremonies (e.g., Daily Stand-ups, Sprint Planning, Retrospectives).
• Collaborate with clients, Product Owners, and stakeholders to elicit, analyze, and understand business and system requirements.
• Translate requirements into developer-friendly formats, such as clear User Stories with Acceptance Criteria, initial Wireframes/Mockups, and Process Flow Diagrams.
• Manage changes to requirements throughout the project lifecycle.
• Serve as the central communication hub between the client team, UI/UX Designers, Developers, and QA Testers.
• Prepare and present project progress reports (e.g., project status, burn-down charts) to management and clients regularly.
• Identify potential project risks, especially technical risks and those related to requirement ambiguity.
• Support and collaborate with the QA team to plan testing strategies and ensure the delivered software meets quality standards.
• Manage the software deployment process and provide post-launch support to clients.
• Gather user feedback for future product enhancements and iterations.
• Bachelor's degree or higher in Computer Engineering, Computer Science, Information Technology, or a related field.
• A minimum of 1 years of experience in software project management.
• At least 1-2 years of direct experience as a Business Analyst, System Analyst, or Product Owner within an IT company.
• A solid understanding of software technologies and architecture, sufficient to communicate effectively with development teams.
• Expertise in Agile/Scrum project management and proficiency with tools like Jira and Confluence.
• Skilled in conducting requirement workshops, creating user stories, and process modeling.
• Excellent leadership, ability to work under pressure, and outstanding problem-solving skills.
• Preferred.
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or PMP certification.
• Experience managing complex projects involving technologies like Microservices, Cloud (AWS, Azure, GCP), or Mobile Applications.
• Ability to read or write technical specification documents.
• Strong presentation and communication skills in English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Build and maintain strong relationships with existing and potential clients to understand their business needs and pain points.
• Prepare and deliver compelling sales presentations and proposals tailored to client requirements.
• Conduct market research and competitive analysis to identify emerging trends and growth opportunities within the IT and BPO sectors.
• Collaborate with the technical team to develop customised solutions that address client business objectives.
• Negotiate contracts and service level agreements (SLAs) with clients to ensure mutually beneficial terms.
• Manage the entire sales cycle from initial contact through to contract closure and account onboarding.
• Develop and implement strategic business development plans to achieve and exceed sales targets.
• Maintain accurate records of sales activities, pipeline management and client interactions using CRM systems.
• Provide regular feedback to management on market conditions, competitor activities and client feedback.
• What we're looking for.
• 3-5 years of proven sales experience in IT services, BPO, software solutions or related technology sectors.
• Strong understanding of the IT services and BPO industry landscape, including common client pain points and service offerings.
• Excellent communication and presentation skills with the ability to articulate complex technical solutions to non-technical stakeholders.
• Demonstrated ability to build and maintain professional relationships with C-level executives and decision-makers.
• Strong negotiation and closing skills with a track record of meeting or exceeding sales targets.
• Proficiency in using CRM software and sales management tools.
• Excellent organisational and time management skills with the ability to manage multiple client accounts simultaneously.
• Bachelor's degree in Business, Commerce, Information Technology or a related field.
• Bilingual in Thai and English with strong communication skills.
• Willingness to travel occasionally to meet clients and attend industry events.
• What we offer.
• Competitive salary package commensurate with experience and performance.
• Performance-based incentives and commission structure.
• Professional development opportunities and training programmes to enhance your sales and technical knowledge.
• Career progression opportunities within a growing organisation.
• Collaborative and supportive team environment.
• Health and wellness benefits including health insurance coverage.
• Modern office facilities in a prime location in Phaya Thai, Bangkok.
• Flexible working arrangements where applicable.
• About us.
• MOCAP Limited is a forward-thinking IT and Business Process Outsourcing services provider dedicated to delivering innovative solutions to businesses across Thailand and the Asia-Pacific region. We specialise in providing comprehensive BPO and IT services that enable organisations to optimise their operations, reduce costs and focus on their core business objectives. With a commitment to excellence, customer-centricity and continuous innovation, MOCAP Limited has established itself as a trusted partner for businesses seeking reliable and scalable technology and outsourcing solutions. Our team is comprised of experienced professionals who are passionate about driving client success and delivering exceptional value. We foster a culture of collaboration, continuous learning, and professional growth where every team member's contribution is valued and recognised.
• Ready to make an impact? Apply now!.
• If you are a motivated sales professional with a passion for the IT and BPO industry and a proven ability to drive business growth, we would love to hear from you. Submit your CV and a cover letter outlining your relevant experience and why you are interested in joining MOCAP Limited. Shortlisted candidates will be contacted for further discussion.

ทักษะ:

Risk Management, Negotiation, Leadership Skill, ISO 27001

ประเภทงาน:

งานประจำ

• Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
• Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization's cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
• Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis. 2. Compliance & Regulatory Ma ...
• Ensure adherence to relevant laws, regulations, and standards (e.g., PDPA).
• Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
• Recommend, implement, and manage continuous monitoring of IT security systems and tools.
• Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data. 3. IT Governance.
• Establish and maintain an IT governance framework, policies, and processes that align with the organization's business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
• Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
• Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders. 4. Data Governance.
• Develop and implement data governance policies that ensure data quality, security, and compliance.
• Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
• Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making. 5. Team Leadership and Development.
• Lead and mentor a small team of IT governance, compliance, and security professionals.
• Foster a culture of continuous improvement and knowledge sharing within the team and across business units.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Negotiation, Recruitment, Cloud Computing, Thai

ประเภทงาน:

งานประจำ

• Recruit IT professionals for Outsourcing Projects according to client requirements.
• Source potential candidates through various channels such as Job Boards, LinkedIn, Social Media, Referrals, and internal databases.
• Screen resumes and conduct initial interviews to evaluate candidates' technical background, experience, salary expectations, and availability.
• Coordinate closely with the Sales / Account Management Team to understand client requirements and hiring priorities.
• Present qualified candidate profiles to the Sales team and clients within the required timeline.
• Coordinate interviews between candidates and clients and follow up on interview results.
• Handle salary negotiation, job offers, and candidate closing.
• Follow up with selected candidates throughout the onboarding process to ensure a smooth start.
• Maintain and update candidate information and recruitment status in the internal system/database.
• Build and maintain a strong candidate pipeline for frequently requested IT positions.
• Maintain good relationships with candidates and outsourced employees.
• Achieve individual recruitment targets and KPIs, such as CV submissions, interviews, placements, and successful hires.
• Thai nationality only.
• Bachelor's degree in related fields.
• At least 2 years experience in IT Recruitment / Recruitment Agency / IT Outsourcing is an advantage.
• Good understanding of IT positions and technologies such as Software Developer, Business Analyst, System Analyst, Software Tester/QA, Data, Cloud, Infrastructure, etc.
• Strong communication, coordination, negotiation, and interpersonal skills.
• Able to work in a fast-paced environment and manage multiple vacancies simultaneously.
• Target-oriented with a positive attitude toward recruitment and candidate engagement.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Leadership Skill, Linux

ประเภทงาน:

งานประจำ

• Manage day-to-day IT support operations, including ticket prioritisation, assignment and resolution tracking.
• Respond to and resolve complex technical issues escalated from the support team, or provide technical guidance to team members.
• Monitor system performance and proactively identify opportunities to improve IT support processes and efficiency.
• Maintain IT asset inventory and ensure compliance with company policies and industry standards.
• Coordinate with external vendors and service providers to ensure timely resolution of technical issues.
• Generate performance reports and provide regular updates to senior management on IT support metrics and team performance.
• Implement and communicate IT policies, procedures and best practices to the support team.
• Provide first-line support for critical system issues and outages.
• Manage IT support budgets and contribute to strategic planning for technology infrastructure improvements.
• What we're looking for.
• 5++ years of experience in IT support roles, with at least 1-2 years in a supervisory or team lead capacity.
• Strong technical knowledge across operating systems (Windows, macOS, Linux), networking fundamentals, and common enterprise software applications.
• Proven experience in managing help desk operations, including ticketing systems and ITSM tools.
• Excellent leadership and people management skills, with the ability to motivate and develop team members.
• Strong problem-solving abilities and a methodical approach to troubleshooting technical issues.
• Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Certification relevant to IT support (such as CompTIA A+, Microsoft Certified Associate, or equivalent) is preferred.
• Experience with remote support tools and technologies is advantageous.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to delivering high-quality customer service.
• What we offer.
• At HUMANICA, we are committed to supporting the wellbeing and professional development of our employees. We provide a competitive salary package commensurate with experience and qualifications. Our benefits include opportunities for ongoing professional development and training to enhance your technical skills and leadership capabilities. We foster a collaborative and inclusive workplace where your contributions are recognised and valued. We offer flexible working arrangements where appropriate to support work-life balance, and we encourage open communication with management about any support you may need to succeed in your role. We believe in investing in our people and creating an environment where everyone can thrive.
• If you meet the above requirements and are excited about this opportunity to lead our IT support function at HUMANICA Public Company Limited, we would love to hear from you. Please submit your CV and a covering letter detailing your relevant experience and why you are interested in this position. We look forward to speaking with you soon.

ทักษะ:

Good Communication Skills, Project Management, System Security

ประเภทงาน:

งานประจำ

• Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
• Your role at a glance.
• The Senior Associate IT Data Center Operations Analyst is a developing subject matte ...
• This role may also be involved in IT infrastructure projects, monitoring network stability, and coordinating tasks with vendors and internal teams to maintain efficient data center operations.
• What we are looking for.
• Follows operational processes and ensures that IT services and infrastructure meets operational service level agreements (SLAs).
• Provides non-routine technical support for computer / IT data center operations, including troubleshooting software and hardware failures.
• Performs installation, repair, and preventative maintenance of computer systems and related technologies.
• Tracks and records system performance and utilization metrics.
• Analyses IT systems to identify areas for improvement and developing solutions to optimize business processes and IT operations.
• Participates in the development of IT infrastructure projects.
• Maintains access control, data integrity, and file system security for computer / data center environment.
• Performs any other duties as required by the IT Operations management team.
• Developing knowledge of data center applications and systems.
• Developing proficiency in hardware and software systems like servers, networks and databases.
• Ability to collect and analyse system performance data to identify issues and improve IT systems.
• Ability to effectively communicate technical information to non-technical people.
• Good communication skills, both written and verbal.
• Good analytical and problem-solving skills to troubleshoot issues and devise efficient solutions.
• Developing project management skills.
• Academic.
• Bachelor's degree or equivalent in Computer Science or Information Technology or related field.
• Relevant vendor certifications such as ITIL foundation.
• Additional beneficial certifications such as CNET and CDCDP etc.
• Moderate level experience in data center applications, as well as server and non-desktop computer hardware, software, systems and other resources within a data center setting.
• Moderate level experience in a similar role, with strong understanding of IT and data center operations.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

ทักษะ:

Electronics, Automation

ประเภทงาน:

งานประจำ

• Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
• Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
• Assist with vulnerability scans, patching, and security audits.
• Help document and improve security processes and incident reports.
• Software Management.
• Support installation, configuration, and patch management for enterprise applications.
• Assist in maintaining software license compliance and inventory records.
• Collaborate with vendors and internal teams for updates and troubleshooting.
• Client & Regional IT Support.
• Provide Tier 1 IT support to end users, escalating complex issues when necessary.
• Assist with troubleshooting network, system, and application issues across multiple countries.
• Ensure timely support coverage for regional offices in VN.
• Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.
• Bachelor's degree (or diploma/certificate) in Computer Science, IT, Cybersecurity, or related field.
• Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.
• Familiarity with Windows/Linux systems and software deployment.
• Strong problem-solving skills with attention to detail.
• Good communication skills for supporting regional stakeholders.
• Ability to work collaboratively in a distributed team environment.
• Preferred Skills (Nice to Have).
• Certifications: CompTIA Security+, CCNA, ITIL Foundation, or equivalent.
• Hands-on experience from internships/projects in IT security or client support.
• Basic scripting (PowerShell, Python, or Bash) for automation tasks.
• Experience with software asset management tools or endpoint management platforms.
• What We Offer.
• Training and mentorship in cybersecurity and enterprise IT support.
• Regional exposure across Southeast Asia and Australia.
• Opportunities for career growth within a dynamic IT environment.
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• Get the latest news about Delta Electronics (Thailand) products, solutions and events!.
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ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Client Relationship Management: Build and maintain strong relationships with a diverse client base in the IT outsourcing sector.
• Business Development: Identify and pursue new business opportunities, including upselling and cross-selling services to existing clients.
• Needs Assessment: Understand client needs and coordinate with internal teams to ensure the delivery of services that meet or exceed expectations.
• Contract Management: Drive the renewal of contracts and manage the negotiation process to ensure favorable terms for both clients and the company.
• Client Communication: Serve as the main point of contact for clients, managing communications and addressing any issues or concerns promptly.
• Market Research: Stay informed about market trends and competitors to identify opportunities for growth and improvement.
• Reporting: Prepare regular reports on account status, business development activities, challenges, and opportunities for growth.
• Collaboration: Work closely with project teams to ensure smooth service delivery, keeping clients informed of progress and changes.
• Feedback Collection: Gather client feedback to drive continuous improvement in our service offerings.
• Proven experience as an Account Manager or Business Development Manager in the IT industry.
• Strong understanding of IT outsourcing services and market trends.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office and CRM software.
• Fluent in Thai and English, both verbal and written.
• Competitive salary with performance bonuses and high commission per month.
• Health insurance.
• Opportunities for professional growth and career advancement.
• A vibrant and inclusive workplace culture.
• Hybrid working mode - Work From Home / Work From Office.

ทักษะ:

Network Administration, Network Infrastructure, Data Entry, English

ประเภทงาน:

งานประจำ

• Manage and maintain the school's IT systems, servers, networks, and infrastructure.
• Monitor system performance, security, backups, updates, and overall reliability.
• Manage LAN, Wi-Fi, network switches, firewall, Active Directory, file-sharing systems, and other network infrastructure.
• Troubleshoot hardware, software, network, and system-related issues.
• Manage and maintain printers, projectors, Smart TVs, IP phones, UPS, CCTV, and other IT equipment.
• Plan and carry out preventive maintenance to minimize system downtime.
• Website & Digital Platforms.
• Manage and maintain the school website and ensure that it is functioning properly and securely.
• Coordinate website updates, technical changes, troubleshooting, and content-related requirements.
• Work closely with internal departments and external website providers to resolve website issues and improve website performance.
• Monitor website access, basic website data, security, and system performance.
• Support and maintain digital platforms used by the school for communication, administration, and education.
• Identify opportunities to improve the school's website and digital services.
• School Data & Academic Systems.
• Manage and support school data systems and platforms used for student and academic information.
• Support systems related to student records, grades, attendance, academic information, and reporting.
• Coordinate with Academic and other relevant departments regarding system access, data entry, grade-related issues, and technical problems.
• Ensure school data is accurate, secure, confidential, and accessible to authorized users.
• Assist management and departments with data-related requirements and basic reporting when required.
• Email & User Account Management.
• Manage official email accounts for employees, teachers, students, and parents.
• Create, update, deactivate, and troubleshoot user accounts and email access.
• Manage passwords, permissions, and access to school systems.
• Resolve issues related to email delivery, account access, storage, and user permissions.
• Ensure users have appropriate access based on their.
• roles and responsibilities.
• IT Support.
• Provide daily IT support to management, teachers, staff, students, and parents.
• Diagnose and resolve technical problems in a timely manner.
• Provide clear technical guidance and explain solutions to non-technical users.
• Support technology requirements for meetings, presentations, school activities, and events.
• Provide on-site technical support during important school events when required.
• IT Security & Data Protection.
• Monitor and maintain network security, firewall rules, user access, and system permissions.
• Protect school systems and data from unauthorized access.
• Maintain appropriate backup and recovery procedures.
• Monitor potential security risks and take appropriate action when issues are identified.
• Ensure confidential information, particularly student and employee data, is handled appropriately.
• Vendor & Project Coordination.
• Coordinate with external IT, website, software, network, and technology service providers.
• Monitor vendor performance and ensure technical issues are followed up and resolved.
• Assist in evaluating new IT systems, software, hardware, and digital solutions.
• Support IT-related projects, system upgrades, and technology improvements.
• Maintain records of IT equipment, systems, licenses, and related documentation.
• IT Management & Reporting.
• Plan and prioritize IT tasks according to the school's operational needs.
• Maintain proper documentation of IT systems, equipment, user accounts, and technical issues.
• Prepare IT reports and provide updates to management when required.
• Recommend improvements to enhance IT efficiency, system reliability, and user experience.
• Perform other IT-related duties as assigned.
• KNOWLEDGE & SKILLEducation / Professional Qualification.
• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Professional IT certifications will be an advantage.
• Professional Experience.
• Minimum 8-10 years of professional experience in IT.
• Strong hands-on experience in IT systems, infrastructure, network administration, and technical support.
• Proven experience in website administration and management, including website maintenance, updates, troubleshooting, and coordination with external website providers.
• Experience managing organizational data, user accounts, email systems, and digital platforms.
• Experience with student information systems, academic systems, grades, attendance, or educational technology will be highly preferred.
• Experience working in an international school, educational institution, or multicultural environment will be an advantage.
• Skills.
• Strong knowledge of IT infrastructure, networking, servers, hardware, software, and troubleshooting.
• Strong experience in website management and digital platforms.
• Knowledge of Microsoft 365, Google Workspace, Active Directory, LAN, Wi-Fi, firewall, and network security.
• Able to manage and troubleshoot school email systems and user accounts.
• Able to work with student data, academic records, grades, and other confidential information.
• Strong problem-solving and analytical skills.
• Good communication and coordination skills.
• Good command of English, with the ability to communicate confidently with foreign teachers, staff, students, parents, management, and external IT providers.
• Able to discuss IT matters, website issues, student data, academic systems, grades, and email accounts in English.
• Proactive, adaptable, and willing to learn new technologies.
• PERFORMANCE.
• Maintain reliable and stable IT systems with minimal downtime.
• Ensure the school website and digital platforms are functional, secure, and properly maintained.
• Ensure student, academic, and organizational data is accurate, secure, and properly managed.
• Provide timely and effective IT support to users.
• Maintain reliable email and user account services for staff, teachers, students, and parents.
• Ensure IT security, backup, and access control procedures are properly maintained.
• Resolve technical issues efficiently and minimize disruption to school operations.
• Maintain effective coordination with external IT and technology providers.
• Identify and implement technology improvements that support school operations and user experience.

ทักษะ:

Analytical Thinking, Automation, Leadership Skill

ประเภทงาน:

งานประจำ

Lead and develop the application support team, including coaching, mentoring, hiring, and performance management. Oversee day-to-day support for business-critical applications, ensuring incidents, problems, and service requests are resolved within agreed service levels. Drive incident management, root cause analysis, and corrective action implementation to reduce recurring issues. Coordinate with infrastructure, development, security, and business teams to resolve application issues and improve service performance. Monitor application health, availability, performance, and support ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Risk Management, ISO 27001, English, Thai

ประเภทงาน:

งานประจำ

• Assess and evaluate clients' current IT infrastructure, policies and procedures to identify compliance gaps and vulnerabilities.
• Develop comprehensive compliance roadmaps and implementation strategies tailored to client requirements and regulatory frameworks.
• Provide advisory services on relevant regulations, standards and best practices such as ISO 42001, ISO 27001, ISO 22301, GDPR, PCI-DSS and other applicable compliance requirements.
• Conduct compliance audits and risk assessments to identify areas of non-compliance and recommend remediation measures.
• Prepare detailed compliance reports and documentation for both internal stakeholders and regulatory bodies.
• Support clients in implementing compliance controls and security measures across their IT systems and processes.
• Stay updated on emerging regulatory changes and advise clients on necessary adjustments to maintain compliance.
• Collaborate with clients' technical teams to ensure compliance solutions are practical, scalable and effectively integrated into existing systems.
• Provide training and guidance to client teams on compliance requirements and best practices.
• Bachelor's degree in Computer, Information Technology, Cybersecurity, or a related field.
• Minimum 3 years of professional experience in IT compliance, risk management, security consulting or a related field.
• Strong knowledge of IT compliance frameworks and regulations including IISO 42001, ISO 27001, ISO 22301, GDPR, PCI-DSS, and other relevant standards.
• Demonstrated experience conducting compliance assessments, audits and gap analyses.
• Excellent understanding of IT security principles, controls and best practices.
• Strong analytical and problem-solving skills with the ability to identify complex compliance issues and develop practical solutions.
• Excellent written and verbal communication skills in English; Thai language proficiency is advantageous.
• Ability to work independently and collaboratively with diverse stakeholder groups including technical teams and senior management.
• Professional certifications such as CISSP, CISM, Certified Compliance Manager or relevant IT security certifications are highly desirable.
• Experience working in a consulting environment or delivering consulting services to multiple clients.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Network Administration, Network Infrastructure, Project Management, Fast Learner, English

ประเภทงาน:

งานประจำ

• Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Managing and maintaining network infrastructure (LAN/WAN, Wi-Fi, Router, Switch) to ensure stable and secure connectivity.
• Handling OS provisioning, including system deployment, configuration, updates, and staging for all user endpoints.
• Installing, modifying, and repairing computer hardware, peripheral devices, and software applications.
• Responding to user queries and technical incidents either in person, via email, or over the phone.
• Investigating, troubleshooting, and swiftly resolving technical issues to meet the defined SLAs (Ticket Resolve).
• Manipulating and optimizing the IT Support queue and ticket distribution to ensure balanced workloads and timely support.
• Following up with users to ensure all reported issues are completely resolved and maintaining high user satisfaction.
• Managing and updating the IT Asset Inventory, including hardware, software licenses, and IT equipment lifecycle tracking.
• Participating in or leading assigned IT projects, infrastructure upgrades, and technology migration initiatives.
• Performing other related IT tasks and ad-hoc duties as assigned by the supervisor (etc.).
• Education: Bachelor's degree in Information Technology, Computer Engineering, Computer Science, or related fields.
• Experience: Minimum of 3 years of experience in IT Support, Application Support, System Support, or Network Administration.
• Good understanding of Network fundamentals (TCP/IP, LAN/WAN, Wi-Fi, Router/Switch configuration).
• Proven experience in OS provisioning, system deployment, staging, and patch management (Windows, macOS, or Linux).
• Strong knowledge of computer hardware, mobile devices, and core corporate software applications.
• Familiarity with Helpdesk Ticketing systems (e.g., Jira, ServiceNow) and IT Asset Management tools.
• Excellent diagnostic, analytical, and problem-solving skills to resolve technical issues under SLA pressure.
• Fast learner with the ability to quickly adapt to new technologies and manage assigned IT projects.
• Excellent communication and interpersonal skills with a strong service-mind attitude.
• Good command of English (both written and spoken) for technical communication.
• Prior experience or knowledge in the Retail Business is highly advantageous.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Network Infrastructure, System Administration, Windows Server, English, Thai

ประเภทงาน:

งานประจำ

• Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
• Your role at a glance.
• The Senior IT Team Lead (Thailand) is responsible for ensuring stable, secure, and e ...
• The role complements the broader IT leadership function by taking ownership of daily technical operations, enabling greater focus on strategic initiatives, stakeholder engagement, and global alignment. The ideal candidate is a proactive, detail-oriented IT professional with strong technical depth and a service-oriented mindset.
• What we are looking for.
• Manage and maintain IT infrastructure including servers, network equipment, and storage systems.
• Ensure high availability and operational stability of IT systems supporting data centre operations.
• Perform system monitoring, troubleshooting, and incident resolution.
• Support infrastructure deployment, upgrades, and maintenance activities.
• Coordinate patch management and system updates for servers and IT devices.
• Support deployment, configuration, and maintenance of business applications and enterprise systems.
• Coordinate system changes and assist in implementing new applications.
• Maintain accurate records of IT assets, software licenses, and system configurations.
• Support data backup, recovery processes, and business continuity planning activities.
• Manage and track support tickets via ITSM tools, ensuring SLA adherence.
• Escalate complex or unresolved issues with clear documentation and status reporting.
• Ensure IT infrastructure aligns with corporate security policies and Global IT Blueprint standards.
• Support vulnerability remediation, system hardening, and patch compliance initiatives.
• Assist in IT audits, compliance reviews, and risk assessments.
• Monitor security alerts and coordinate incident response activities with relevant teams.
• Work closely with APAC IT, Global IT, and Data Centre Operations teams to support infrastructure and operational initiatives.
• Coordinate with Facilities and vendors for onsite support, maintenance, and issue resolution.
• Provide technical guidance to local operations teams and support cross-functional alignment.
• Participate in regional IT projects, rollout initiatives, and continuous improvement programs.
• Prepare operational reports, documentation, and regular status updates to IT Manager.
• Key Requirements.
• Bachelor's degree in information technology, Computer Science, or a related field.
• Minimum 5-8 years of experience in IT infrastructure or data centre operations.
• Proven experience working in data centre environments is highly preferred.
• Strong knowledge of networking concepts (LAN/WAN, VLANs, firewalls).
• Solid experience with servers, virtualization platforms, and storage systems.
• Good understanding of end-user computing and enterprise IT environments.
• Strong knowledge of Windows Server environments and virtualization technologies.
• Familiarity with monitoring systems, IT service management (ITSM) tools, and data centre operations.
• Sound understanding of network infrastructure and troubleshooting.
• Ability to support on-site IT infrastructure within a data centre environment.
• Willingness to work outside normal business hours when required for maintenance or incident support.
• Experience working with vendors and external service providers.
• Ability to coordinate effectively with regional and global teams across multiple time zones.
• Strong problem-solving and analytical skills with a structured approach.
• Ability to work independently while collaborating with cross-functional teams.
• Effective communication and stakeholder management skills in both English and Thai.
• Success Profile.
• Hands-on technical leader with strong operational discipline and ownership mindset.
• Detail-oriented with a structured and methodical approach to problem-solving.
• Service-oriented with strong stakeholder collaboration and customer focus.
• Able to balance operational execution with continuous improvement initiatives.
• Committed to standardization, governance, and alignment with Global IT strategy.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Hive

ประเภทงาน:

งานประจำ

• Respond to and resolve first-level IT support tickets efficiently.
• Assist users with hardware, software, and connectivity issues.
• Perform routine software installations and updates.
• Contribute to the creation and maintenance of technical documentation.
• Coordinate with senior staff on unresolved incidents.
• Support user account management activities.
• Follow IT security protocols to manage sensitive information.
• Assist users with application issues.
• Perform data correction as per request.
• Support day-to-day IT operations for systems utilized within the designated field.
• Assist in maintaining and troubleshooting common systems (HIVE, CX, Honda Connect, Web-EDI, Dealer Support, etc.).
• Monitor system performance and ensure smooth operation through regular checks and updates.
• Communicate with internal teams to swiftly address IT-related inquiries or issues.
• Participate in technical evaluations and testing of new systems as required.
• Bachelor's Degree in Computer Engineering, Computer Science, Information Technology or any IT related fields.
• 0-4 year experience in IT helpdesk, IT support, Call support or User management support on AD.
• Basic understanding of IT Service Management processes.
• Problem-solving skills to address IT issues effectively.
• Skills in hardware and software troubleshooting.
• Familiarity with networking basics and Microsoft 365 applications.
• Strong customer service and communication skills.
• Positive attitude, service minded, and high responsibility.
• Able to work in.
• Bangchan, Minburi.
• area.
• Permanent staff status (full time hiring) with full company's welfare & benefit.
• Attractive commission.
• Free lunch meal.
• Social Security.
• Provident Fund.
• Annual Leave.
• Health & accident insurance.
• Dental allowance.
• Transportation allowance.
• Salary increment.
• Company outing / new year party & many parties.
• Annual health check up.
• Training.
• Uniform.
• Birthday cake.
• Mini cafe and ice cream bar in office.
• BTS Yellow line Ladprao 71, Ladprao 83.
• MRT Ladprao.