เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development, Digital Marketing, Recruitment, eCommerce, English

ประเภทงาน:

งานประจำ

Job Purpose We are looking for individuals who have passion in talking with people, headhunt, finding good talent. This role will mainly help our diverse team in hiring commercial area. Duties and responsibilities Design and implement overall recruiting strategy Source top talent using a variety of creative techniques and manage the existing pipeline of candidates Manage hiring manager expectations and develop processes around interviewing Perform pre-screening calls and interviews to analyze applicant's abilities and fit to company culture Assess applicant's relevant knowledge, sk ...

ทักษะ:

Quantitative Analysis, Business Development, Financial Analysis, Project Management, Data Analysis

ประเภทงาน:

งานประจำ

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working toget ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Recruitment, YouTube, SQL

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda's non-accommodation partners and promote Agoda's top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda's unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
• We are seeking a Senior Manager, Commercial Excellence to join our Financial Institutions (FI) Vertical within the Strategic Partnerships team, supporting commercial excellence and driving growth across Agoda's Financial Institutions portfolio.
• In this role, you will be at the forefront of commercial analytics and FI-focused project management, combining sharp analytical capabilities with strong commercial judgment to support strategic decision-making across our FI partnerships, spanning banks, card schemes, and wallet partners.
• You will need to bring a strong analytical and commercial acumen, coupled with structured problem-solving discipline, project management rigor, and attention to detail. A key part of this role is your ability to act as a strategic bridge across commercial, product, operations, and FinTech teams, translating data-driven insights into measurable business outcomes and influencing cross-functional stakeholders at all levels.
• Commercial analytics.
• Own strategic and performance analysis for FI partners across growth, funnel, commercial performance, and profitability, and translate insights into clear recommendations and portfolio priorities.
• Build and maintain dashboards, recurring reporting, KPI frameworks, and business review materials to improve visibility, decision-making, and performance management.
• Lead deep dives to identify performance drivers, diagnose gaps, evaluate market opportunities, and develop business cases, commercial models, and go-to-market recommendations.
• Support action planning and impact tracking against commercial targets, particularly in areas of underperformance or strategic focus.
• Partner with cross-functional teams to turn analytical insights into business actions and improve reporting quality, analytical rigor, and fact-based decision-making across the FI organization.
• FI Project Management.
• Lead or coordinate key FI initiatives from scoping and planning through execution tracking, stakeholder alignment, and leadership updates.
• Drive cross-functional delivery across commercial, product, finance, legal, operations, FinTech, and marketing teams to support initiatives involving banks, card schemes, and wallets.
• Establish workplans, timelines, governance, and tracking mechanisms, while managing milestones, dependencies, risks, and issue resolution across FI initiatives.
• Act as a central coordinator across FI workstreams, aligning business priorities, analytical insights, and execution plans to drive measurable outcomes.
• Support special projects and help build scalable processes and best practices for how FI initiatives are prioritized, managed, and reviewed.
• Scope / impact.
• High-impact role at the intersection of strategy, analytics, and commercial execution.
• Direct influence on FI vertical growth, partner performance, and prioritization decisions.
• Strong exposure to senior stakeholders and cross-functional leadership teams.
• Opportunity to shape the commercial excellence agenda, including how performance is measured, managed, and improved.
• 5+ years of relevant experience in commercial analytics, strategy, project management, consulting, revenue optimization, performance management, or similar fields.
• Strong analytical and problem-solving skills, with the ability to structure ambiguity, derive insight from data, and translate analysis into actionable business recommendations.
• Strong commercial acumen and business judgment, with a clear understanding of how analysis informs growth, prioritization, and financial outcomes.
• Proven ability to influence or lead cross-functional initiatives, manage stakeholders, and drive execution in complex and ambiguous environments.
• Experience developing business cases, performance frameworks, and executive-ready recommendations.
• Excellent communication skills, including the ability to influence senior stakeholders and present complex ideas in a clear, concise, and compelling way.
• High ownership, attention to detail, and strong execution discipline.
• Experience with SQL, BI tools, or data visualization tools is strongly preferred.
• Experience leading cross-functional initiatives from insight generation through execution and impact tracking.
• International or regional experience in a matrix organization is advantageous.
• Experience in OTA, e-commerce, financial institutions, payments, loyalty, travel, e-commerce, fintech, strategic partnerships, or other highly data-driven consumer industries.
• Experience working with partner-facing commercial teams and translating commercial needs into analytical solutions.
• Advanced Excel and PowerPoint skills; ability to build structured presentations for senior leadership.
• Experience managing or mentoring team members is a plus.
• Bangkok DC.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Power point, eCommerce

ประเภทงาน:

งานประจำ

CREA is an E-Commerce Enabler, multinational and diverse organization with talent from all around the world. If you consider yourself an ambitious and driven person who loves everything e-commerce and can keep up with the pace of innovation. We want to hear from you! Apply now! Key Responsibilities: Working closely with Key Account Manager and Graphic Designer in preparing clear graphic briefs, following-up, checking artworks, decorating store, and meeting deadlines Supporting Key Account Manager on commercial and marketing execution Supporting Key Account Manager and working with ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, Google Analytics, Problem Solving, Recruitment, YouTube, CPA, SEO, SEM

ประเภทงาน:

งานประจำ

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• o Be.
• Extraordinary.
• by Leading Collectively to Inspire transformational Creativity.
• o Create an.
• Open.
• environment by Balancing People and Client Experiences by Cultivating Trust.
• o Lead.
• Optimistically.
• by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to the Biddable Search., Manager.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Google & Facebook.
• Will be exposed to Programmatic.
• Measures of success.
• Understood the complete biddable media scenario on client's business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Diagnose a client's current situation their objectives.
• Develop Media proposals in line with client needs.
• Use Neo proprietary tools to understand consumer behaviors and then develop strategies and/or opportunities accordingly.
• Grow strong relationships with all relevant contacts client side including Senior Management.
• Work with client teams to ensure that retainer and project based work is implemented efficiently and to the expect standards/deadlines.
• Ensure SEM efficiencies are made by the proper use of tools and integration.
• Continuously working with the client and 3rd party teams to develop and implement tactics and content marketing initiatives.
• Allocate clients budgets to.
• maximize.
• the client's return on investment.
• Constant focus and.
• optimization.
• on improving performance based metrics such as CTR, Avg CPC, CPA, etc.
• Be competent in spotting and driving opportunities for existing clients.
• Work with Senior Management on new business & award entries.
• Manage revenue and finance process.
• Work with Senior Management to address goals and KPIs.
• Be competent at keeping an internal WIP document up to date.
• Ensure team members are completing work on time.
• Ensure all SEM output is SOX compliant and timesheets are completed accurately.
• Provide on the job training, coaching and mentoring to Search Executive/Assistant.
• Conduct performance reviews with Search Executive/Assistant where relevant in accordance to Neo processes and timelines.
• Provide timely feedback to ensure all search deliverables are of a high-quality.
• Assist in the recruitment of new Search Managers, Executives or Assistants.
• Minimum 5 years of SEM experience, ideally with strong operational track record.
• Extensive usage and knowledge of analytical packages e.g. Google Analytics, or Omniture.
• Strategy and implementation of client campaigns across the following platforms: Google AdWords, DoubleClick, Bing Ads, YouTube Ads, Facebook and Instagram Ads.
• Strategic knowledge and implementation of SEO tactics is added advantage.
• Consultative skills with a passion of making the complex simple.
• Proficient in Microsoft Office with a strong focus on Excel (.
• vlook.
• ups, pivot tables, IF functions).
• Account and team management experience.
• A demonstrably high level of initiative and resourcefulness.
• Excellent administrative and.
• organisational.
• skills, with strong presentation skills.
• Attention to detail with high levels of accuracy.
• Ability to cope with conflicting demands and to.
• prioritise.
• tasks.
• Ability to support others in problem solving.
• Google Analytics and AdWords Individual Qualifications.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Industry trends, Negotiation, Procurement, Leadership Skill, English

ประเภทงาน:

งานประจำ

Position Summary The Enterprise Sales Manager is a strategic role responsible for driving revenue growth across Vertiv's key verticals, including data centers, colocation providers, telecom infrastructure, and mechanical & electrical (M&E) sectors. This role is focused on identifying, developing, and closing high-value opportunities by engaging with enterprise customers, understanding their business needs, and delivering tailored solutions from Vertiv's portfolio. The ideal candidate is a self-driven sales professional with deep industry knowledge, strong relationship-building skil ...

ทักษะ:

Data Analysis, Leadership Skill, Japanese, English

ประเภทงาน:

งานประจำ

日本語による表記は英文の後に続きます Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters to our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innov ...

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Public Relations, Leadership Skill, Swift, English

ประเภทงาน:

งานประจำ

Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whet ...

ทักษะ:

Product Development, Marketing Strategy, Recruitment, Leadership Skill, YouTube

ประเภทงาน:

งานประจำ

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Biddable Media, Social media, Leadership Skill, English

ประเภทงาน:

งานประจำ

About WPP Media WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media in ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Negotiation, Purchasing, Energetic, English

ประเภทงาน:

งานประจำ

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...

ทักษะ:

Recruitment, Salesforce, Leadership Skill, Japanese, English

ประเภทงาน:

งานประจำ

日本語による表記は英文の後に続きます Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and inno ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Biddable Media, SEM, English, Thai

ประเภทงาน:

งานประจำ

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. HOW YOU WILL MAKE AN IMPACT Lead media campaign execution across all media touchpoints (Online/Offline/Retail Media) to ensure time ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Digital Marketing

ประเภทงาน:

งานประจำ

• Manage and configure campaigns, promotions, and sales activities on TikTok Shop and Shopee, ensuring accuracy, timeliness, and effective execution.
• Maintain and optimize the Digital Shelf by ensuring product information is accurate, complete, and visually appealing to maximize product discoverability and conversion.
• Monitor and analyze daily sales performance, including Sales, GMV, CVR, and AOV, to drive business growth and achieve company sales targets.
• Plan, manage, and optimize trade promotion expenses (Trade Spend) to maximize sales performance while ensuring cost efficiency and return on investment (ROI).
• Prepare post-campaign performance reports, analyze campaign effectiveness, and recommend corrective actions or new strategies when sales performance falls below target.
• Build and maintain strong partnerships with Key Account Managers (KAMs) across e-commerce platforms, affiliate partners, and cross-functional internal teams to drive sustainable business growth.
• Manage inventory effectively to ensure product availability, optimize sell-through, and maximize sales opportunities while minimizing stock shortages and overstock.
• Translate business strategies and management directives into actionable execution plans, including New Product Development (NPD) launches, collaboration campaigns, and other strategic initiatives.
• Education: Bachelor's degree or higher in Business Administration, Marketing Communications, Information Technology, or a related field.
• Experience: Minimum of 3 years of hands-on experience in Digital Marketing and E-commerce, preferably with leading online marketplaces such as Shopee, TikTok Shop, or similar platforms.
• Consumer & Marketing Strategy: Strong understanding of online consumer behavior with the ability to translate customer insights into effective, data-driven marketing strategies.
• Creativity: Creative mindset with the ability to develop engaging digital content and marketing initiatives that effectively attract and convert target audiences.
• Analytical Skills: Excellent analytical and problem-solving skills, with the ability to interpret data, generate actionable insights, and continuously optimize marketing strategies and business performance.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

Position Summary The Manager, CE AV Product Management is responsible for driving the growth, competitiveness, and long-term direction of the AV category in Thailand. This role shapes the local product strategy, leads cross-functional go-to-market execution, and ensures strong category performance across offline and online channels. The position requires strong business acumen, data-driven decision-making, and an ability to collaborate across multiple functions to deliver sustainable market share and profitability. Role and Responsibilities Key Responsibilities 1. Product & Categor ...

ทักษะ:

Industry trends, Negotiation, Procurement, Leadership Skill, English

ประเภทงาน:

งานประจำ

The Strategic Sales Manager, Strategic Accounts is a senior individual contributor role responsible for driving high-impact sales initiatives across Vertiv's key verticals: data centers, colocation providers, telecom infrastructure, and M&E sectors. This role focuses on developing and executing strategic account plans, cultivating executive-level relationships, and delivering revenue growth through deep industry expertise and solution-oriented selling. You will serve as a trusted advisor to customers, identifying opportunities to deliver value through Vertiv's portfolio of critical ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Problem Solving, Data Analysis, Enthusiastic, Teamwork

ประเภทงาน:

งานประจำ

• Receive and review complaints from government agencies such as the OCPB, Department of Internal Trade, the police, and local authorities.
• Analyse case data and facts drawn from ticketing systems, work reports, payment evidence, and information from other company departments.
• Coordinate with internal departments and event organisers where needed to obtain additional information or verify facts, including event teams, Operations, Customer Service, Finance, IT, and Sales & Marketing.
• Prepare official response letters and clarifications that are accurate, clear, and submitted within the required deadlines.
• Track the progress of each case through to resolution and maintain systematic, well-organised records.
• Propose preventive measures to avoid recurrence and escalate issues to the relevant parties.
• Prepare monthly and quarterly complaint summary reports for management.
• Manage communication with government agencies in a polite, accurate, and formal manner.
• Protect customer data and sensitive documents in line with the law and company policy.
• To adhere to quality management, safety and environment company policies.
• WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS).
• Education & Experience.
• Bachelor's degree; a degree in Law will be considered an advantage.
• At least 1-2 years of experience in complaints handling, official documentation, legal work, or customer service.
• Experience working with the OCPB or other government agencies will be considered an advantage.
• Technical Skills.
• Able to write official government letters and formal clarifications.
• Strong data analysis skills and the ability to summarise issues clearly.
• Proficient with CRM systems, ticketing systems, and basic programs such as Excel and Word.
• Good understanding of complaint processes and consumer protection requirements.
• YOU (BEHAVIOURAL SKILLS).
• Detail-oriented, with accurate and careful verification of information.
• Communicate politely and formally, and stay composed in managing situations.
• Highly responsible and able to meet the deadlines set by government agencies.
• Skilled at coordinating across multiple parties and working as part of a team.
• Think analytically and systematically, making decisions based on facts.
• Handle pressure well, remain flexible, and solve problems as they arise.
• Key Competencies.
• Problem Solving, Analytical Thinking, Legal & Compliance Awareness, Attention to Detail, Communication & Coordination, Professional Writing.
• LIFE AT TICKETMASTER.
• We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
• Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
• We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
• Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
• Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
• Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
• Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
• EQUAL OPPORTUNITIES.
• We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
• ทีม.
• ทีม Customer Service มีหน้าที่ปกป้องทั้งลูกค้าและบริษัท โดยดูแลให้ทุกการติดต่อกับประชาชนและหน่วยงานราชการเป็นไปอย่างมืออาชีพและถูกต้องตามกฎหมาย ส่วนงานด้าน Compliance ภายในทีมรับผิดชอบดูแลข้อร้องเรียนจากหน่วยงานรัฐ ประสานงานกับแผนกภายใน และเป็นตัวแทนบริษัทในการสื่อสารอย่างเป็นทางการกับหน่วยงานกำกับดูแล.
• ในตำแหน่ง Customer Service Specialist (Compliance) คุณจะรับผิดชอบในการตรวจสอบข้อร้องเรียนจากสำนักงานคณะกรรมการคุ้มครองผู้บริโภค (สคบ.) และหน่วยงานราชการอื่น ๆ รวบรวมข้อเท็จจริง ประสานงานกับหน่วยงานที่เกี่ยวข้อง และจัดทำหนังสือชี้แจงตามรูปแบบทางราชการ เพื่อให้บริษัทดำเนินงานได้ถูกต้องตามกฎหมายและมาตรฐานการให้บริการ.
• รับและตรวจสอบข้อร้องเรียนจากหน่วยงานรัฐ เช่น สคบ., กรมการค้าภายใน, สำนักงานตำรวจ, หน่วยงานราชการท้องถิ่น ๆลฯ.
• วิเคราะห์ข้อมูลและข้อเท็จจริงของเคส จากระบบขายบัตร, รายงานการทำงาน, หลักฐานการชำระเงิน และข้อมูลจากหน่วยงานอื่นในบริษัท.
• ประสานงานกับแผนกภายในและผู้จัดงาน (ถ้าจำเป็น) เพื่อขอข้อมูลเพิ่มเติมหรือยืนยันข้อเท็จจริง เช่น ทีมจัดงาน, Operation, Customer Service, Finance, IT, Sales & Marketing และหน่วยงานอื่น ๆ.
• จัดทำหนังสือชี้แจง/ตอบข้อร้องเรียนในรูปแบบทางราชการให้ถูกต้อง ชัดเจน และส่งภายในกำหนดเวลา.
• ติดตามผลการดำเนินงานของแต่ละเคสจนสิ้นสุดการพิจารณา และจัดเก็บข้อมูลอย่างเป็นระบบ.
• เสนอแนวทางแก้ไขเพื่อป้องกันไม่ให้เกิดปัญหาซ้ำ และสะท้อนปัญหาไปยังหน่วยงานที่เกี่ยวข้อง.
• จัดทำรายงานสรุปผลข้อร้องเรียนรายเดือน/รายไตรมาส เพื่อนำเสนอผู้บริหาร.
• ดูแลการสื่อสารกับหน่วยงานรัฐด้วยความสุภาพ ถูกต้อง และเป็นทางการ.
• รักษาความลับของข้อมูลลูกค้าและเอกสารสำคัญตามกฎหมายและนโยบายบริษัท.
• ปฏิบัติตามนโยบายด้านคุณภาพ ความปลอดภัย และสิ่งแวดล้อมของบริษัท.
• การศึกษาและประสบการณ์.
• วุฒิปริญญาตรี - หากจบสาขานิติศาสตร์จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้านงานร้องเรียน / งานเอกสารราชการ / งานกฎหมาย / งานบริการลูกค้า อย่างน้อย 1-2 ปี.
• หากมีประสบการณ์ทำงานกับ สคบ. หรือหน่วยงานราชการ จะพิจารณาเป็นพิเศษ.
• ทักษะด้านเทคนิค.
• สามารถเขียนจดหมายราชการหรือหนังสือชี้แจงอย่างเป็นทางการได้.
• มีทักษะการวิเคราะห์ข้อมูลและสรุปประเด็นได้ชัดเจน.
• ใช้ระบบ CRM, ระบบขายบัตร และโปรแกรมพื้นฐาน เช่น Excel, Word ได้ดี.
• เข้าใจกระบวนการร้องเรียนและข้อกำหนดด้านการคุ้มครองผู้บริโภค.
• ทักษะเชิงพฤติกรรม.
• ละเอียดรอบคอบ ตรวจสอบข้อมูลอย่างแม่นยำ.
• สื่อสารสุภาพเป็นทางการ และควบคุมสถานการณ์ได้ดี.
• มีความรับผิดชอบสูง ทำงานภายใต้ Deadline ของหน่วยงานรัฐได้.
• มีทักษะประสานงานหลายฝ่ายและทำงานเป็นทีม.
• คิดวิเคราะห์เป็นระบบ และตัดสินใจบนพื้นฐานข้อเท็จจริง.
• รับแรงกดดันได้ดี มีความยืดหยุ่น และแก้ปัญหาเฉพาะหน้าได้.
• ความสามารถที่จำเป็น.
• Problem Solving การแก้ปัญหา.
• Analytical Thinking การคิดวิเคราะห์.
• Legal & Compliance Awareness ความตระหนักด้านกฎหมายและการปฏิบัติตามกฎระเบียบ.
• Attention to Detail ความละเอียดรอบคอบ.
• Communication & Coordination การสื่อสารและการประสานงาน.
• Professional Writing การเขียนเชิงวิชาชีพ.
• การทำงานที่ TICKETMASTER.
• เราภูมิใจที่ได้เป็นส่วนหนึ่งของ Live Nation Entertainment ซึ่งเป็นบริษัทผู้จัดกิจกรรมคอนเสิร์ตและการแสดงสดที่ใหญ่ที่สุดในโลก.
• วิสัยทัศน์ของเราคือการเชื่อมโยงผู้คนทั่วโลกเข้ากับงานแสดงสดที่พวกเขาชื่นชอบ ในฐานะผู้จัดจำหน่ายตั๋วชมการแสดงที่ใหญ่ที่สุดในโลกและผู้ให้บริการเครื่องมือและบริการในระดับชั้นนำของโลกทำให้เราสามารถทำในสิ่งที่ไม่เหมือนใครเพื่อบรรลุวิสัยทัศน์ดังกล่าว.
• เราทำทุกอย่างด้วยความมุ่งมั่นอย่างแรงกล้าที่จะส่งมอบประสบการณ์การแสดงสดที่ยอดเยี่ยม สนับสนุนด้วยวัฒนธรรมองค์กรที่เต็มไปด้วยความหลากหลายและการสร้างแรงบันดาลใจซึ่งขับเคลื่อนโดยผู้นำที่เข้าถึงได้ ผู้จัดการที่เอาใจใส่ และทีมงานที่กระตือรือร้น และหากคุณหลงใหลในการแสดงสดเช่นเดียวกันและต้องการทำงานในบริษัทที่ทุ่มเทเพื่อช่วยให้แฟนๆ หลายล้านคนได้สัมผัสประสบการณ์นั้น เรายินดีที่จะได้รู้จักคุณมากขึ้น.
• ความน่าเชื่อถือ - เราเข้าใจว่าแฟนๆ และลูกค้าไว้วางใจเราในการขับเคลื่อนประสบการณ์การแสดงสดของพวกเขา และเราต่างไว้วางใจซึ่งกันและกันเพื่อให้งานของเราออกมาดีที่สุด.
• การทำงานเป็นทีม - เราเชื่อว่าความสำเร็จของบุคคลใดบุคคลหนึ่งนั้นไม่อาจเทียบได้กับความสำเร็จที่สร้างได้ด้วยทีม.
• ความซื่อสัตย์ - เราให้คำมั่นสัญญาต่อมาตรฐานทางจริยธรรมสูงสุดในนามของพันธมิตรจำนวนนับไม่ถ้วนและผู้มีส่วนได้ส่วนเสียที่เราเป็นตัวแทน.
• การเป็นส่วนหนึ่ง - เรามุ่งมั่นที่จะสร้างวัฒนธรรมที่ทุกคนสามารถเป็นตัวของตัวเองได้อย่างแท้จริง มีเสียงที่เท่าเทียมกันและโอกาสในการพัฒนา.
• เรามุ่งมั่นและทุ่มเทให้กับเพื่อนพนักงานของเรา และแนวคิดของเราไม่ใช่เพียงวาทกรรมเรื่องความหลากหลายและการเป็นส่วนหนึ่งเท่านั้น แต่คุณจะได้ทำงานในสภาพแวดล้อมที่เปิดกว้างและได้รับการสนับสนุนให้คุณเป็นตัวของตัวเอง ในที่ทำงาน เราจะทำทุกอย่างที่ทำได้เพื่อช่วยให้คุณประสบความสำเร็จในการสร้างสมดุลระหว่างงานและชีวิตส่วนตัว ในฐานะธุรกิจที่กำลังเติบโต เราจะสนับสนุนให้คุณพัฒนาเส้นทางอาชีพของคุณ เพลิดเพลินไปกับประสบการณ์ใหม่ๆ และเรียนรู้จากบุคลากรที่มีความสามารถที่คุณจะทำงานร่วมด้วย ความสามารถคือสิ่งสำคัญสำหรับเรา และเราเปิดกว้างในการที่จะให้โอกาสทุกๆคนได้สมัครเข้ามาร่วมงานกับเราโดยไม่คำนึงถึงเพศ เชื้อชาติ รสนิยมทางเพศ ศาสนา อายุ สถานะความพิการ หรือภาระความรับผิดชอบ.
• LI-NL1.
• TMTP.
• LI-Onsite.
• Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Product Development, Project Management, Recruitment, Leadership Skill, Nutrition

ประเภทงาน:

งานประจำ

Blackmores Group is a leading natural health company with proud Australian heritage, with extensive reach across Asia Pacific. Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day. As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership t ...

ทักษะ:

Business Development, Analytical Thinking, Negotiation, Salesforce, Leadership Skill

ประเภทงาน:

งานประจำ

About The Role As General Manager, Business Development for DKSH Healthcare in Thailand, you will lead the commercial Business Development (BD) strategy and implementation to generate new business growth across key healthcare segments, including pharmaceuticals, medical devices, consumer products, and animal health. This role is central to building and driving a disciplined, high-quality BD funnel through robust processes, deep client engagement, and strategic market insight, delivering measurable and sustainable growth for the organization. What You Will Deliver Lead the strategic ...

ทักษะ:

Digital Marketing, Leadership Skill

ประเภทงาน:

งานประจำ

• Deliver strategic marketing and communications plans aligned to the school's business priorities and annual budget.
• Evaluate the effectiveness of campaigns and activities, providing insight and recommendations to the SIA Director of Marketing, Principal and SLT.
• Assess market trends and competitor activity in the international school sector.
• Ensure the Shrewsbury Bangkok City Campus and the Shrewsbury Bangkok Riverside brands are represented appropriately.
• Lead, manage and motivate the City Campus marketing team to deliver high quality campaigns, events and communications.
• Provide direction, prioritisation and professional development support to ensure high performance and collaboration across the marketing function.
• Provide quality control, creative direction and editorial oversight across all branded materials, publications, multimedia content and design work.
• Manage the key marketing functions: Events; Advertising and PR, Digital presence including social media and the school website, Networking, Parent Communications; Brand Management; Internal and external communications, media relations and academic department support.
• Work closely with the Admissions department on shared objectives.
• Manage the marketing budget and produce the Budget and Actual report.
• Events.
• Work with the leadership team and Admissions team to deliver high-quality school events including exhibitions, parent seminars, concerts, speech day, graduations, community activities and admissions focused events (both live and digital).
• Ensure brand visibility and strong stakeholder relationships across the school community and beyond.
• Advertising Campaigns.
• Plan and execute brand campaigns and student recruitment campaigns.
• Manage in house creative concepts.
• Digital.
• Manage effectively photographic opportunities.
• Devise and implement high-quality multimedia.
• Identify advertising and PR opportunities that support enrollment objectives.
• Manage effectively the graphic design function for events and advertising campaigns.
• Ensure cross-campus alignment on events, announcements, digital campaigns to ensure a consistent and cohesive Shrewsbury Bangkok messaging.
• Maintain digital directories and third party listings representing the school.
• Social Media/Website.
• Manage effectively social media output in collaboration with the school's cross-campus digital manager.
• Maintain the school's website up-to-date, including news, events, job descriptions, curriculum content, images etc.
• PR & Media.
• Manage effectively PR & Media activities, ensuring timely, accurate and professional engagement with all stakeholders, in line with the school's brand and values.
• Provide editorial oversight for all communications, ensuring high standards of English, appropriate tone and message alignment.
• Support the Principal as the public face of the Campus, providing PR advice and ensuring positive representation in the community and media.
• Contribute to Governors' reports and marketing committees meetings as required.
• Networking & Outreach.
• Work with the Admissions team to promote the school with key stakeholders, including corporate clients, embassies, feeder schools etc.
• Attend networking events, building partnerships with companies and feeder schools.
• Admissions support and Market Development.
• Work closely with the Riverside Admissions team to analyse enrolment data and market trends and to identify mutually beneficial programmes with feeder schools, relocation agents, HR departments of major Bangkok employers and other relevant partners.
• Deliver effectively admissions-specific events that support prospective family engagement.
• Internal Communications & Branding.
• Maintain friendly professional relationships with parents.
• Assist with drafting and proof-reading parent communications.
• Ensure adherence to the school's brand and style guides.
• Reporting.
• Prepare marketing reports as required including the termly marketing summary for the school governors.
• Attend Executive Committee meetings as required.
• The Marketing and Communications Manager reports to the SIA Director of Marketing and the Principal.
• Skills Criteria.
• Essential.
• Excellent English, both written and spoken.
• Experience in a professional marketing environment.
• Experience of budget control, tracking and reporting.
• Excellent planning and time management skills, with ability to prioritise and meet deadlines.
• Practical knowledge of digital platforms, social media and analytical tools, including advertising campaign execution.
• Possess a calm and professional manner at all times.
• Advertising, PR and event management skills.
• Editing and proofing skills.
• Desirable.
• Journalism skills with the ability to identify opportunities and create persuasive stories.
• Experience of working in a school environment.
• Familiarity with Google Workspace, including Google Drive, Google Forms and Google Analytics.
• Experience with design tools, including Canva and Cap cut etc.
• Ability in Thai and Mandarin languages.
• Profesional Expectation.
• Managing effectively the marketing team.
• Be a collaborative team player and maintain effective relationships with academic and administrative staff.
• Work professionally and to a high standard of quality.
• Be a proactive and observant for marketing opportunities.
• Be diligent, positive and committed, inspiring others in the team.
• Be comfortable working in a target-driven environment and be able to work effectively with multiple deadlines.
• Have a keen eye for detail.
• Be an approachable and outgoing professional capable of developing excellent relationships with key stakeholders.
• Play an active role in the school community.
• Be a key communicator/liaison with Shrewsbury Parents (SP), the school's parent association.
• Satisfactory Thai Police Criminal Record check and background checks.
• Confirmation of identity.
• Satisfactory references.
• Verification of qualifications and work experience.
• How to Apply.
• Applications must complete the Shrewsbury International School City Campus Application Form, which is available on the school website (www.shrewsbury.ac.th) under "Job Vacancies" page.
• The application is preferably in English so please select the application for Thai National (English Version).
• Child Safeguarding.
• Shrewsbury International School Bangkok City Campus is committed to safeguarding and promoting the welfare of children. All candidates are required to provide accurate and detailed information about their employment history and the school will carry out background checks on the successful candidate to assess their suitability to work in a school.