เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Responsible for use case identification and value realization for SECURITY Growth Offerings.
• Architects and co-creates MVP alongside customer practitioners.
• Drives increased usage and adoption for SECURITY Growth Offerings.
• Guides customer IT executives through the changes needed to unlock the full value of hybrid cloud.
• Demonstrates value of Growth Offerings to the customer and identifies additional opportunities for adoption.
• Activates early renewal conversations, drives upsell and works with renewal team to ensure execution of the renewal process.
• Required Technical and Professional Expertise Exude deep understanding of customers and value, customer business and technology needs; becomes the face of IBM to the customer.
• Co-defines customer roadmap for implementation and value realization alongside customer.
• Possess Technical knowledge to drive adoption. Serves as a trusted expert for customers cloud migration and deployment of IBM Security Growth Offerings.
• Conduct workshops with customer to align IT architecture, integration & migration requirements.
• Execute customer success plan to drive adoption post-deployment.
• Build and execute retention and expansion plays.
• Preferred Technical and Professional Expertise Technical understanding and hands-on experience with Containers or equivalent, Value Prop, Use Cases, Competitive Differentiation.
• Experience with enterprise software implementations/operation/presale in 1 or 2 of this Security areas: Extended detection and response (IBM Qradar SIEM, SOAR, NDR).
• Data Security (IBM Guardium).
• Identity and Access Management.
• Ability to show customers how to "use" the offerings to get to first productive use and proactive expansion.
• Analytical mindset and problem-solving skills.
• Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications.
• Strong interpersonal relationship building and executive communications skills.
• 1-2 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management, consulting).
• About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Explaining and guiding customers on how to use the company dashboard and services.
• Managing incoming calls and customer service inquiries.
• Adjusting job positions posted by clients to improve performance and provide better results when required.
• Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
• Calling to customers to build relationships and help them with hiring.
• Inviting Customers to continue WorkVenture services (commission on purchases received).
• Bachelor's Degree in any field.
• Service-minded attitude.
• Communicative command of English.
• Good interpersonal and communication skills.
• WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
• Identify customer needs and help customers use specific features.
• Maintain quality service while ensuring continuous productivity contribution.
• Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
• Follow up on updates to our internal databases, SOPs, policies, and technical information.
• Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
• Share feature requests and effective workarounds with team members.
• Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
• Assist in the training of new customer support agents on occasion.
• Bachelor s degree in any field.
• New graduates are welcome.
• Customer-centric mindset means focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Leadership Skill, Analytical Thinking, Service-Minded, Business Development, English, Thai

ประเภทงาน:

งานประจำ

• Partner with Sales and Relationship Management teams to understand client needs within the consulting and investment landscape.
• Facilitate expert interviews tailored to client objectives in market entry, product launches, M&A, etc.
• Delivering Expert Matching Solutions.
• Drive seamless expert matching for consulting and investment firm clients, ensuring Arches delivers exceptional service at every stage.
• Handle all client request aspects, from project scope adjustments and expert scheduling to follow-ups and new project intake.
• Stay informed and adhere to any bespoke compliance protocols our clients require, fostering a trusted and secure environment for all.
• Proactively collaborate with colleagues across time zones to ensure smooth handoffs for critical client requests.
• Team Management.
• Embrace a role where leadership meets action, driving projects to new heights and shaping a culture of success.
• Lead & Motivate - Spearhead project teams with infectious motivation, guiding them to exceed their goals.
• Connect & Grow - Engage in daily catch-ups and monthly deep dives with team members, fostering growth and cohesion.
• Guide & Improve - Provide timely, constructive feedback, nurturing team development and excellence.
• WHAT MAKES YOU A GOOD FIT.
• Education - Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Advanced Professional Communication - Skilled at condensing complex information into clear emails while maintaining impeccable customer service, even under pressure. This ensures seamless project transitions through effective communication across all levels (consultants, experts, clients, and internal teams).
• Professional Expertise - Experience managing client relationships within consulting firms or expert network industry.
• Result Orientation - KPI-driven and data-driven approach fueled by a hunger for growth and a relentless sense of urgency.
• Growth Mindset - Highly adaptable and a continuous learner with a curious and open mind.
• Attention to detail - Strong ability to manage complex communication threads and schedules between clients and experts.
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• WHAT WE OFFER.
• At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.
• Here Are Some Of What To Expect:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Quarterly performance bonuses.
• 13th month salary.
• Paid Leave - 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1500 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
• Arches bridges the gap between Asian experts and global clients by connecting leading firms - strategy consultancies, private equity, and hedge funds - with industry specialists for tasks like due diligence and market research. We leverage this network to deliver critical insights for due diligence, market research, and other strategic needs. Our diverse team is based in Tokyo, Shanghai, and Ho Chi Minh City.
• Despite a tough fundraising year in 2023, Arches secured $6 million in funding, backed by VCs, corporate giants (SMBC), and angel investors like Bain Cap Japan's MD..
• INDUSTRY OVERVIEW.
• Expert Network Services (ENS) is an industry that offers Clients access to insights from various fields through a network of Experts. Its market was valued at USD 2.28 billion in 2023 and is expected to grow to USD 6.12 billion by 2028.
• Arches, a leading Asian knowledge-sharing service, boasts 250+ partners, 80,000+ experts, and 10,000+ interviews. We're doubling our team in 2024 for a global reach!..

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Industry trends, Python

ประเภทงาน:

งานประจำ

• Proof of Concept (POC) Development: Develop POCs to validate and showcase the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.
• Collaboration and Project Management: Collaborate with cross-functional teams, including data scientists, software engineers, and project managers, to ensure smooth execution and successful delivery of AI solutions. Effectively communicate project prog ...
• Customer Engagement and Support: Act as a technical point of contact for customers, addressing their questions, concerns, and feedback. Provide technical support during the solution deployment phase and offer guidance on AI-related best practices and use cases.
• Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members.
• Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation.
• Required Technical and Professional Expertise Education: Bachelor's, Master's, or Ph.D. degree in Computer Science, Artificial Intelligence, Data Science or a related field.
• Technical Skills: Strong programming skills, with proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, Keras or Hugging Face. Understanding in the usage of libraries such as SciKit Learn, Pandas, Matplotlib, etc. Familiarity with cloud platforms (e.g. Kubernetes, AWS, Azure, GCP) and related services is a plus.
• Soft Skills: Excellent interpersonal and communication skills. Engage with stakeholders for analysis and implementation. Commitment to continuous learning and staying updated with advancements in the field of AI.
• Growth mindset: Demonstrate a growth mindset to understand clients' business processes and challenges.
• Preferred Technical and Professional Expertise Experience: 0 - 2 years of proven experience in designing and delivering AI solutions, with a focus on foundation models, large language models, exposure to open source, or similar technologies. Experience in natural language processing (NLP) and text analytics is highly desirable. Understanding of machine learning and deep learning algorithms.
• About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.