WorkScore™ คืออะไร?
WorkScore™ คืออะไรเหรอ? แถบสีน้ำเงินด้านข้างตำแหน่งงานแต่ละตำแหน่งจะแสดงค่าความเหมาะสมของโพรไฟล์คุณกับตำแหน่งงาน คุณจำเป็นต้องใส่รายละเอียดในโพรไฟล์อย่างน้อย 80% ขึ้นไป จึงจะสามารถดูค่าความเหมาะสมของ WorkScore ได้ ใครอยากรู้ กรอกโปรไฟล์เลย
ทักษะ:
Accounting, Compliance, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide input to Accounting and General Ledger (GL) strategy including planning, accounting processes, services and budgets considering Group policy, internal and external accounting principles, regulations and compliance requirements.
- Organize and oversee preparation and reporting of monthly financial statements (balance sheet, P&L, VAT, accrual, provision, fixed Asset, LEAP, reporting etc.) and maintenance of the Chart of Accounts, Exchange rate, SLA allocation factor on behalf of DHL entities.
- Ensure support in reconciliation of all accounts and staying informed on changes in financial reporting requirements.
- Contribute to business growth from additional entities by supporting development of service range and promotions of Accounting / GL products and services.
- Manage the service relationship with specific business unit/ area for a range of GL accounting services.
- Ensure accurate, timely and relevant information on accounting matters is provided to executive team.
- Oversee coordination of internal and external auditing activities and issue resolution together with line finance and auditing organization.
- Manage relationships with external auditors.
- Lead the selection and management of external consultants and advisors.
- Conduct extensive analysis and resolve issues related to highly critical business topics and their treatment under accounting standards (e.g. IFRS).
- Etc.,.
- Bachelor's Degree or higher in Accounting, Finance or any related field.
- At least 8-10 years' experiences in Finance and Accounting from Freight Forwarding Industry.
- Service-minded, with good customer relationship skills.
- Fluent in English communication.
- Good MS Office skills (Words, Excel, PowerPoint).
- Able to work independently, conscientiously and under pressure.
- Strong Team Leader Skills.
- Welcome! Please submit your resume and concerned documents for interview consideration.
ทักษะ:
Excel, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Run basic analytics on the customer database in the catchment area of the store, to prioritize visits to the most relevant customers.
- Help the sales team members develop efficient routes (i.e. address nearby stores in the same day).
- Develop and/or improve the sales materials (pitch, standardized routine for calls).
- Run daily performance management of the team members (i.e., maintain a view on the pipeline, and run the check-ins with the teams every day, build basic performance tracking).
- Update the periodic performance management of the commercial team as a whole (i.e. conversion rate overall, retention, churn, etc.).
- Collect and synthesize the feedback from the field teams, to interact with other squads (i.e. suggest changes in either product or commercial policies).
- Build and train the team over time (this may include the initial field team).
- Experience in supporting cross-team sales target setting, tracking, and development.
- Experience in a B2B environment, ideally in food service and traditional retails or e-commerce.
- Demonstrated proficiency leading analytically rigorous sales planning and initiatives.
- Strong communication skills with ability to teach new concepts and effectively communicate feedbacks from field sales team to other squads.
- Active coach and mentor whose goal is to grow and maximize the team s potential.
- Highly proficient in MS Excel and other analytics tools.
- Assertive, with the confidence to be voice of authority - not afraid to do what is best for the team.
- Brings a high-energy and passionate outlook to the job and can influence those around her/him.
- Able to build a sense of trust and rapport that creates a comfortable & effective workplace.
- Providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building the team.
- Having team leadership and managing a sales team experience.
- Health Insurance - At Maknet, we care about your health! Group insurance from a top insurance company is included in your benefits OPD, IPD, Emergency OPD.
- Provident Fund - Maknet cares about your long-term plan! We offer 3% provident fund.
- Year-end bonus - We include variable and performance bonus for our employees.
- Gym Facilities - Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!.
- Attractive Vacations days - Enjoy our attractive annual leave. Let s say the minimum is 18 days!.
- No overtime - We work 5 days a week with. We set our own goals and deadlines.
- Free car parking space - No more stress or extra cost if you drive to work. We offer free parking space for our employees.
- Best Culture
- Clear focus.
- Diverse Workplace (Our members are from around the world!).
- Thai and Non-Thai are both welcome!.
- Non-hierarchical and agile environment.
- Growth opportunity and career path.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Team and Role Introduction:
- Lazada Customer Care leverages on a suite of customer-facing products, designed to provide an enhanced customer experience ranging from chatbot, live chat and social media channels. Lazada leverages on the technology capabilities of the Alibaba Group's Intelligent Services Platform, with a strong focus on enhancing customer experience using AI on several aspects. For example, chatbots alleviates huge volume of service demands from our consumers, AI Translation that help bridging communication from d ...
- Responsibilities:-Apply data analysis techniques to analyze logs and user feedback to improve resolution rate and customer satisfaction of AI products
- Evaluate quality and correct mistake for AI translation result
- Develop and maintain operational processes for all requirements and enhancements
- Drive initiatives via deep dive analysis, discover user s patterns to improve the model accuracy.
- Use project management methodologies to manage the product development lifecycle, including planning, execution, monitoring and control
- Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements
- Connecting technology, products, operations and other teams to drive for business change.
- Requirements/Qualifications(must have):-A well-rounded professional with 2-3 years of working experience relating to product management, product operations or eCommerce operations
- Bachelor's degree in engineering/computing/business/economics from a top university is a plus
- Able to take ownership of business process, identify customer intent
- Strong analytical and problem-solving skills with the ability to use data to make informed decisions
- Familiar with agile methodologies
- Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently
- Strong interest and belief in AI technology
- Fluently in Thai & English written and verbal communication skill is a must.
- Requirements/Qualifications(good to have):
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee the onboarding for all SiteMinder labeled products and services to internal and external customers, with a primary focus on customers based in the Apac/Asia market.
- Be a Subject Matter Expert for training on SiteMinder labeled products. Have an in-depth understanding of the technology, the service you deliver, and the tools you use in order to mentor the Onboarding Analysts.
- Monitor and analyze your team's training sessions in line with your KPI's, to ensure ...
- Adopt and enforce the relevant processes, procedures and policies of SiteMinder's Onboarding Team to ensure a consistently high level of customer service. Where necessary identify shortfalls in the process and procedures and suggest process improvements.
- Ensure improved Onboarding success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
- Managing expectations for scheduling training and set-live dates in an assertive manner, ensuring that customers' training is completed effectively and on time.
- Ensure improved Onboarding Success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
- Help the team to provide value add information and advice to new customers.
- Managing expectations for scheduling training and set-live dates in an assertive manner.
- What you have.
- Strong team leadership/ mentoring skills.
- Account management experience.
- Ability to continuously identify and implement process improvements.
- Ability to identify and implement productivity and efficiency improvements.
- Ability to innovate and share with global community.
- Have the ability to oversee and correct employee's work, whilst still inspiring and motivating them.
- Analyze Dashboards and reports to create action plans for improvement and continuous improvement outcomes.
- Ability to deliver training sessions with a high level of energy, enthusiasm and customer engagement.
- Ability to operate across several computer platforms (Mac and Wintel) and common browsers (Firefox and Chrome).
- Takes ownership of Cases from end to end.
- Great capacity for customer interaction and conflict resolution.
- Experience working within an SLA and KPI driven environment.
- Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
- LI-Hybrid
ทักษะ:
Sales, Coordinate, SAP, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and coordinate the activities of all relevant internal and external stakeholders engaged in MEM field service activity at region MEM responsibility.
- Execute and manage to installation, return and repair of equipment in market to align with the MEM s objectives and activities and customer requirements.
- Develop MEM s vendors on field service and tracking performance to streamline MEM s operations.
- Perform the inventory management in field service is enough and accuracy against with SAP.
- Ensure spare part usage in field service is reasonable and cost control.
- Lead with vendor on daily installation, return, repair plan to meet customer satisfaction level and align with MEM s KPI.
- Ensure on process of EMO, EWO in field market and ensure that all BOL is update with MEM DC.
- Report to MEM Execution Manager any sub-standard conditions that lower efficiencies, degrade product quality, effect safety or cause equipment failure.
- Ensure the audit performance of equipment is pass MEM quality and performance standard.
- Train and coach with MEM vendors or customers in market on MEM technical knowledge.
- Drive vendor team to achieve the project timeline.
- Cost control on field service activity.
- Work comply with MEM s policy, workflow and under HSE regulations with awareness according to Standard Operating Procedures (SOP), Work Instruction (WI) and Company Usage Personal Protective Equipment (PPE) according to the company.
- Execute the project from job assignment from MEM Execution Manager.
- Job Qualification:
- At least Bachelor s degree in Electricity, I.E., Mechanicals, Air condition or related field.
- Minimum 3 years in electricity maintenance, installation cooler equipment /asset or related field.
- Strong in installation machine or cooler equipment.
- Good command in English and Thai.
- Computer literacy: MS Excel and Power Point.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Sales, Leadership Skill, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿35,000 - ฿40,000, มีค่าคอมมิชชั่น
- Lead the Exhibition Sales team to sell the exhibition space and sponsor to all potential customers that would be eligible to exhibit and sponsor.
- Work closely with the Exhibition Sales team in conjunction with the Sales Director to develop sales strategies and methods to prospect for new customers; develop new markets; and sell to current and repeat customers.
- Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, and fulfill customers requirement.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Work jointly with the marketing team to market and sell the exhibition space and sponsor to potential customers.
- Attend weekly team meetings and ensure that all lead sheets are distributed and acknowledged in a timely manner.
- Responsible for the service, fulfilment, and maintenance of new and existing accounts to ensure recurring bookings.
- Create weekly sales reports, including but not limited to, call logs and account updates.
- Create and send sales invitation letters, proposals and contracts to potential clients and follow through with appropriate next steps.
- Assist the accounting department with processing of deposits and payments as required.
- Establish and maintain business relationships with industry associations, individuals, institutions, event planners, and convention services teams.
- Attend trade shows, presentations, and networking events as assigned by the Sales Director.
- Participate in the design and creation of sales and marketing materials.
- Attend in-person and virtual sales meeting as necessary in order to maintain client relationships and ensure client satisfaction.
- Able to identify market needs and conduct market research on current exhibitions to keep abreast of the industry developments to be able to market more effectively.
- Perform other duties as assigned.
- Skills and Abilities:
- Experience and proven track record in effective follow-up and negotiation skills, specifically working within established product prices and closing sales to maximize customer decision-making.
- Required proficiency in Microsoft Word, Excel, Outlook, PowerPoint; Google Sheets and Docs; Microsoft Teams and Zoom.
- Positive attitude with a willingness to learn.
- Strong interpersonal and customer oral, written and presentation skills.
- Should be fluent in English (Spoken and written).
- At least 2 years of international sales experiences preference in exhibition or service-related industry.
- Able to work to tight deadlines.
- Continuously manage and prioritize multiple tasks and work efficiently under pressure.
- Work as a team-player to best respond to customer needs.
- Social Security.
- Bonus (according to operating results).
- Life insurance and group accidents.
- Commission (only for salesperson position).
- Mobile phone (for some positions ).
- Annual travel.
- Annual training (Organised as training inside and outside the company).
ทักษะ:
Financial Reporting, Automation, Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Actively update and enhance the company s corporate and financial model, providing support for strategic planning process.
- Support improvement of financial reporting through automation.
- Become point person for key finance applications by business functions.
- Assist with the preparation of debt covenant calculations and lender reporting requirements.
- Extracts and analyses historical financial data to forecast expected future results accurately.
- Analysis working procedures with the objective to identify and implement best practices.
- Performs cost-benefit analyses, research-based projects and small-scale feasibility studies to support the operating divisions.
- Independently develops and executes plans for small-scale projects.
- Determines and creates the required project deliverables.
- Create strong business partnerships with various levels of business function.
- Help drive close, forecast, and planning processes.
- Build thoughtful analyses to drive better investment decisions.
- Help finance partners gain key insights into spend through analyses and reporting.
- Help define and implement scalable financial processes related to monthly, quarterly and year-end close, including accruals and reporting.
- Assists leadership and senior professionals in implementation and roll outs of large-scale projects.
- Collaborates with team members and cross-functional counterparts and communicates relevant information to direct leader.
- Upholds the security and confidentiality of documents and data within area of responsibility.
- Other duties as assigned.
- Bachelor or Master s degree in Finance, Accounting, Economics or Business, CPA or CFA preferred.
- Advanced Excel-based financial modeling proficiency and strong analytical skills.
- An understanding of basic accounting and financial reporting concepts.
- Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
- Strong critical thinking and problem-solving abilities.
- Excellent customer service and communication skills.
- Comfortable presenting ideas and scenarios to senior and executive leadership.
- Highly organized with exceptional attention to detail.
- Intellectual curiosity and a positive attitude.
- Proactive, strong personality, leadership and pressure resistant.
- Excellent communication skills.
- Cross functional thinking.
ประสบการณ์:
15 ปีขึ้นไป
ทักษะ:
Finance, Legal, Compliance, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Developing and executing strategic plan which is in full alignment with other internal stakeholders both domestically, regionally or globally.
- developing and sustaining effective client relationships at appropriate levels in the client organisation.
- establishing yourself as a trusted advisor on cash and treasury management with clients.
- identifying cash/trade business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly.
- collaborating with implementation, client management and service teams to ensure consistently superior client experience.
- Strategy.
- Define Transaction Banking strategy and plan that is aligned with coverage and country strategy.
- Sit as member within in country ALCO forum to strategies the balance sheet planning and action which is relevant to Transaction Banking.
- Devise client level cash and trade strategy into GAM account plan and aligned with the coverage partners.
- Chart clients' treasury strategy and evolution roadmap.
- Define digitisation agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind.
- Create long term strategic and tactical client level strategy for assigned clients.
- Business.
- Own Transaction Banking's revenue and drive budget for the assigned portfolio.
- Drive OPAC conversion toward agreed levels and ensure pricing meets scorecard requirements.
- Drive healthy pipeline and closures through business origination activity.
- Lead RFP responses, client pitches and ensure successful conversions.
- Manage deal execution, maintain oversight on implementation, and ensure revenue realisation.
- Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management/trade finance solutions and services.
- Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organisation with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on global/regional target.
- Ensure comply with internal policies, procedures, codes and applicable external laws and regulations.
- Processes.
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes together with other functional heads incl. Finance, Legal, Compliance, Risk and Control.
- Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
- Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
- Follow and comply with AML CDD policies and procedures where applicable.
- Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
- Provide client-centric inputs to product teams to improve TB product delivery and update relevant PPGs/ Country Addendum.
- Establish highly disciplined sales team in adhering to global TB sales conduct requirements.
- Work closely with other functional heads including Finance, Legal, Compliance, Risk and Control in driving process efficiency.
- People & Talent.
- Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Products, TB Implementation and Client Management, Financial Markets and Cash & Trade Operations etc.
- Establish leadership credentials by coaching and mentoring team members.
- Provide relevant trainings to upskill sales and coverage teams, middle and back-office functions - together driving a high-performing and client-centric sales culture.
- Participate in industry forums to elevate market perception and increase awareness on latest corporate treasury trends and priorities.
- Be a role model and embed the Group's values and culture.
- Identify talent and Develop succession plan for TB.
- Risk Management.
- Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate escalation to relevant functional heads and group/country governance committees, as appropriate.
- Governance.
- Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation.
- Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
- Anti-Money Laundering (AML) and all applicable money laundering prevention procedures (including Hornbeam/ Business Restriction Compliance).
- Client Due Diligence & Related Periodic Reviews.
- Client Suitability Standards.
- Treating Customers Fairly.
- Approval & review of Credit Applications.
- Maintain Documentary standards.
- Data Confidentiality.
- Cross-Border Policy.
- Sanctions.
- Environmental and Social Risk Management (ESRM).
- Anti-Bribery and Corruption (ABC).
- Gift and Entertainment.
- Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture including completion of mandatory e-learning in a timely manner.
- Regulatory & Business Conduct.
- Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct.
- Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
- Effectively identify, escalate, mitigate and resolve risk and compliance matters.
- Take the initiative regarding regulatory, reputational and ethical matters for providing proactive advice to clients as identified.
- Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Key stakeholders.
- Internal.
- CCIB teams including GAM, RAM, FAM/CM in the country and other locations as appropriate.
- Global, regional and local TB stakeholders across Sales, Product, Implementation and DCDA team as appropriate.
- TB Cash and Trade Products, Implementation and Channels team as appropriate.
- Operations, Credit, Risk, Finance, Legal & Compliance team in the country as appropriate.
- Other CCIB products, where applicable, including Financial Markets, Leverage & Acquisition Finance, Project Finance, Financing Solutions, M&A and Industries team.
- External.
- Key Clients.
- Auditors and regulators where applicable, as advised by Compliance, Legal and Finance.
- Regulator.
- Third party partners, ie. Bank Alliance, Service Partner (incl. Fintech).
- Other Responsibilities.
- Embed Here for good and Group's brand and values in Thailand Transaction Banking.
- Our Ideal Candidate.
- Education ExperienceUniversity Graduate.
- Minimum of 15-18 years of relevant experience in serving business/commercial/corporate clients. Experience in Transaction Banking Product, Sales or Implementation is a plus.
- Training - Training for both compulsory and non compulsory related to Transaction Banking products, risk, sanctions, anti money laundering, etc.
- Membership - Participation in any of industry association, ie. Trade Association, Payments Association in the country is a plus.
- CertificationsRisk Management Certification.
- Any certification in International Cash Management (ACT Treasury) or Trade is a plus.
- LanguagesFluent in English and local language (Bahasa) both verbal and written.
- Any other language, ie. Mandarin is a plus.
- Role Specific Competencies.
- Business Markets/ Industry Knowledge.
- Business Performance Management.
- Operational Risk.
- Client Relationship Management.
- Planning: Tactical, Strategic.
- Customer Behaviour and Preferences.
- Knowledge of Product Lines.
- About Standard Chartered.
- We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
- Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
- Visit our careers website www.sc.com/careers.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿75,000 - ฿80,000
- Location: ZTE Office, Empire Tower.
- Level: Senior - Expert.
- Key Performance Indicators:
- Lead Pre-Sales for Pan-Net Cloud IaaS and PaaS offerings.
- Design the Commercial and Technical solutions based on customers needs.
- Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
- Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
- Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
- Consult customers on how to transform their current workloads to the cloud using pan-net. cloud products.
- Create customer technical documentation and presentations that define the solution, develop sales documentation.
- Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
- Work closely with the sales team as well as other business partners in articulating solutions to customer.
- Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
- Lead customer facing presentations, solution envisioning, and proof of concepts.
- Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
- Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
- Promote the products and soulution at industry events, customer events and other venues.
- Education: University degree Master in computer science, telecommunications, economics or related fields.
- Professional knowledge, skills, know-how in the field & experience in the field:
- More than 5 years experience in field of activity.
- Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
- Practical experience in cloud adoption and cloud transformation.
- Ability to conduct live cloud product demonstration for customers.
- Experience with opensource tools for cloud adoption preferred (e.g. open stack, terraform, ansible,.).
- Experience with telco applications and their requirements for cloud migration preferred.
- Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
- Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
- Experience in coordinating and managing in cross functional and international teams.
- Ability to manage stakeholders across hierarchies and communicate with the executive positions.
ทักษะ:
Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
- Identify customer needs and help customers use specific features.
- Maintain quality service while ensuring continuous productivity contribution.
- Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
- Follow up on updates to our internal databases, SOPs, policies, and technical information.
- Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
- Share feature requests and effective workarounds with team members.
- Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
- Assist in the training of new customer support agents on occasion.
- Bachelor s degree in any field.
- New graduates are welcome.
- Customer-centric mindset means focusing on providing a positive customer experience.
- Strong verbal and written communication skills in both Thai and English.
- Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
- Comfortable working in a fast-paced, ambiguous environment.
- Ability to prioritize and manage multiple responsibilities.
- Ability to remain calm and maintain patience during difficult client interactions.
- Flexible working hours, working days (holidays), and ability to work on shifts.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Excel, Power BI, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and lead the E2E development projects under a responsible category to deliver new initiatives, cost saving budget, and drive business sales and profit growth.
- Work with Product, Trade, Supply Chain and other relevant cross-functional teams to deliver new business strategy and E2E development projects that can improve specific financial lines.
- Act as an analysis expert and business consultant to working team per business directions e.g. to improve availability, reduce waste, optimize and improve range, price, ...
- Proficient in analytical and visualization skills and tools such as advanced Microsoft excel, Power BI, SQL to transform data and category insight to deliver customer-centric solutions and initiatives that improve category performance. Including presentation and storytelling skills to articulate insight and action.
- Monitor specific action plans to gauge the project status, troubleshoot and recommend actions until the result is delivered and sustained.
- At least 5 extensive experiences in Business Planning, Business Analyst, and Business Development with a dynamic business background.
- Advanced Microsoft Excel, and Power BI.
- Optional analytical tools (preferred): SQL, Python, Microsoft Access.
- Require use of Analytics tools and initiating new business models and initiatives would be a BIG plus.
- Business analysis / Reporting analytics: E2E performance and insight finding.
- Commercial & Strategic thinking and Business development.
- E2E Project management skills.
- Problem solving skills through e.g. continuous improvement, lean, innovation and strategic frameworks.
- Communication and presentation skills / Persuasion & influence skills.
- Lotus's
- Ek-Chai Distribution System Co., Ltd.
- Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Salesforce, Software Development, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿60,000, สามารถต่อรองได้
- Hybrid, Flex Hour, but result oriented!.
- Create a positive and inclusive work environment that fosters creativity and innovation.
- Encourage open communication and collaboration between team members.
- Reward and recognize employees for their hard work and contributions to the company's success.
- We are seeking a Salesforce Developer to be a part of our dynamic team. The ideal candidate will have extensive experience in Salesforce development, with a proven track record of leading and managing development teams.
- Collaborate with a Business Analyst team to identify business needs and translate them into configured application.
- Building and implementing Salesforce solutions that meet business requirements.
- Involve in end-to-end salesforce project implementation.
- Ensure that best practices are followed throughout the development process.
- Perform code reviews and ensure that development standards are met.
- Job Qualification:
- Experience in Software or Application Development.
- Experience in Salesforce product (Sales Cloud / Service Cloud) and implementation for 6 month - 1 years.
- Knowledge of Salesforce development, including Apex, Visualforce, and Lightning Components.
- Understanding of Salesforce architecture and design patterns.
- Strong communication and interpersonal skills.
- Demonstrate initiative and self-motivation, to deliver a high-quality work.
- Be able to work independently.
- Good written in English.
- Any Salesforce Certification is a plus.
- Any Industry Knowledge (for Sales and Customer Services) is a plus.
- Communication in English is a plus.
- Other Employee Benefits:
- Life Insurance.
- Accident Insurance.
- Health Insurance (OPD/IPD).
- Critical Illness Insurance.
- Dental Treatment.
- Support for Education and Certification.
- Vacation Leave/Special Occasion Leave.
ทักษะ:
Research, Business Development, Contracts, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To locate and acquire new sites Land, building, Space Lease following strategic growth requirements for the long-term plan in right format Hypermarket/Supermarket and location to deliver a community center to meet with customers needed.
- To identify, survey, assess and secure the new sites in line with the companys strategic expansion program.
- To negotiate terms and conditions and involve in development plan with Site research, Business Development, Mall, Operation, and all department concerns.
- To lead working team and collaborate with related cross functional to make the investment proposal that generated best return to business and present to Investment Committee to seek for an approval.
- To negotiate and deliver the best prices and conditions for sites and deliver site on time and open within budget.
- To deal with the site contracts and handover the site to construction team. To involve with legal team to make sure all conditions complying with company standard terms and conditions.
- To coordinate due diligence activities, including zoning, permitting, and environmental assessments.
- To develop sites through property process and complete in timeline to deliver new store opening program.
- Bachelors degree or higher in related fields.
- At least 4 years land acquisition experience or related fields.
- Strong knowledge of real estate market, trends.
- Understand the financial indicators is favorable.
- Strong negotiation skills, customer service mind and strong leadership skills (Agile, Engagement, Responsiveness, collaboration ).
- Logical and systematic thinking and good framework to comprehend the macro and micro property outlook.
- Excellent interpersonal & communication within team & cross-functional skills.
- Ability to plan, organize work, and work under time pressure.
- Good command of English.
- Able to travel alone.
- Lotus's
- Ek-Chai Distribution System Co., Ltd.
- Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ทักษะ:
Research, Industrial Design, Usability Testing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Generating insights through research with users, staff and stakeholders to shape a holistic view of the total user experience - Analyzing, consolidating, and communicating research findings to stakeholders in order to strategically frame, validate and quantify the problem being solved and help inform the wider strategic roadmap of initiatives.
- Defining key UX and organizational measurements used to track and prove the initiative delivers positive outcomes for both users and the business.
- Designing concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond the immediate product or service.
- Facilitating the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design.
- Shaping how behind-the-scenes processes and support functions interact with each other and how these impact the design process.
- Embedding design practices within organizations to create a sustainable approach to service the needs of the user.
- Responsible for ensuring that all insights and ideas are consolidated into a holistic product/service vision (e.g in form of a Golden Thread).
- Research future trends and gather stakeholder expectations and goals.
- Enable and facilitate co-creation to derive ideas and potential solutions (providing creative methods, collaboration environment, workshop agendas, etc.).
- Create User Journeys and Service Blueprints, using systems thinking to identify root causes and prevent merely treating symptoms.
- Link user empathy with the business and organizational empathy.
- Translate insights and ideas into a compelling story.
- Utilise the process of iterative design to understand user interactions and enhance user satisfaction by improving the usability and accessibility provided when interacting with a system, product or service.
- Required Technical and Professional Expertise A bachelor's or master's degree in a relevant field such as Service Design, Interaction Design, User Experience (UX) Design, Industrial Design or a related discipline.
- Experience in design thinking methodologies, human-centered design, or other relevant design frameworks.
- Have prior working experience of 8 years or more.
- Proficiency in design tools such as Figma or other relevant software.
- Ability to create wireframes, prototypes, user flows and other design artifacts to visualize service concepts and improvements.
- Experience conducting user research, including interviews, surveys, usability testing and other methods to gather insights.
- Ability to analyze complex service ecosystems and identify opportunities for improvement.
- Skill in synthesizing research findings and data to inform design decisions.
- Understanding of banking business and its processes to align service design efforts with broader organizational objectives.
- Experience with design sprints, customer journey mapping and other design thinking techniques.
- Knowledge of coding languages and front-end development can be beneficial for prototyping and collaborating with developers (not mandatory but is a plus).
- Preferred Technical and Professional Expertise
- As the above
- About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
- Wonder if IBM is the one for you?: In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
- Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer? About IBM: IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMAbout IBM Digital Talent for Business
- IBM Digital Talent for Business is a newly incorporated subsidiary of IBM. The purpose of this company is to develop local talent and skills, especially in the areas of digital, agile delivery, cloud-native application development, Generative AI, data engineering, and platform engineering. We aim to lead the acceleration of digital transformation initiatives to help our client achieve their transformation objectives.
- The company will adopt IBM best practices and IBM Garage Methodology to create business solutions that are underpinned by the pre-eminent technologies of our time hybrid cloud and AI. The goal is to help drive business value and outcomes quickly and efficiently. Consistent with IBM's values, the company will also help our clients to accelerate their sustainability journeys and make a positive impact on the planet and its inhabitants.
- People are critical to an organisation's success. Therefore, IBM Digital Talent for Business will cultivate a vibrant working environment and foster a continuous learning culture to help employees innovate, flourish and accelerate their skills and careers in this era of rapid digital transformation. The company will also collaborate with education institutions in Thailand to develop local digital talent who are replete with the skills needed for today and in the future.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Analyze the online financial and/or loyalty ecosystem, markets, competitive landscape and user requirements.
- Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
- Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
- Business Requirements Gathering:
- Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
- Strong data skills
- Experience developing and launching products.
- Experience leading global product vision, go-to-market strategy, and design discussions.
- Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
- Prioritize requirements and align with all other teams around a product or large-scale release through primary user research and workshops.
- Capture stakeholder feedback through multiple channels and methods to inform multiyear product roadmaps.
- Analyze product and business dependency with rough estimation and time to market.
- Analyze impact from requirement to cost of development and development effort.
- Product Development Leadership:
- Define, maintain and develop Product strategy and roadmap for the implementation and rollout.
- Define product prototyping and design detail for UX/UI designer to develop product detail design and style guide.
- Instruct and direct the development team on functional and technical requirements, formulating, and defining system scope, integration requirements, and objectives
- Resource/vendor management for development, testing and support.
- Manage stakeholders' expectations while building credibility with senior stakeholders through a strong business sense.
- Ongoing Delivery and Support Management:
- Develop and implement product launch plans from rollout to technical and non-technical service delivery teams
- Own quality and ongoing management of product support materials - e.g. technical "how-to's", digital properties, marketing content, etc.
- Train service desk, customer service teams and/or knowledge team owners as appropriate
- Prioritize ideas and opportunities to enhance products and maintain product
- roadmaps/investment cases
- Expand reach and effectiveness of existing products including making recommendations for new execution and support models as well as technological improvements
- Focus more on delivery and results rather than ideology.
- Develop operational process, practice, handbook and FAQ for operation and customer service.
- Ability to lead the first setup of operation process and command center.
- Working with Marketing team on product release communication and business impact announcement.
- Bachelor s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
- MBA or Master s degree in Math, Economics, Computer Science or Statistics
- Data tools - SQL, Python, R, or equivalent
- 5-10 years of experience of being product owner that develops digital products across different mediums like web and mobile. Previously being a mobile application product owner is a plus.
- Excellent understanding of Mobile app ecosystems, business strategies, industry benchmarking.
- Experience in loyalty program, finance industry and/or retail program is a plus.
- Basic understanding of software development technology tool stacks e.g., Mobile Application (iOS, Android), Web application, API spec, Cloud Service, etc.
- Strong analytical and problem-solving skills
- Knowledge of business process analysis and exposure to software development methodologies (e.g., agile).
- Strong work ethic; demonstrated attention to detail; excellent time management and organizational skills.
- Ability to lead meetings with off-site technical and development teams.
- Ability to multi-task and lead various work streams concurrently in a fast-paced environment.
- Strong command of English (written and spoken).
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: ทีม Business Innovation (งาน Digital Banking Delivery)
- Role: PMO and Service Centre: NEXT.
- ROLE & RESPONSIBILITIES.
- Provide a consolidated view of all projects, consolidate all information and documents correctly and build a project dashboard / configurable report specifically for stakeholders to ensure that all the deadlines are achieved on time with all the artifacts and processes are being followed.
- Collaborating with PO leaders to define, prioritize, and maintains the sprint backlog, incident for assigned products, balancing the requirements of stakeholders for future product development
- Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables
- As platform owner, to work with customer complaint and app support team to handle complaints, provide appropriate response, solutions and alternatives within the time limits, and follow up to ensure resolution
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
- Synthesize key learnings from customer cases, tracing the journey from product features and collaborate with related partied for development/enhancement.
- Developing effective training material, internal communication and artwork to properly communicate to related parties and touchpoints
- Perform Testing (UAT,PVT) and ensure deployment successfully for both function requirement and non-function requirement.
- Have experience in PMO, Product Owner and/or Product Development
- Experience successfully driving end-to-end delivery of intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, new products/features etc.
- Proactive, self-starter with excellent project management skills, strong problem-solving skill and ability to manage multiple tasks effectively.
- Have service minded, excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
- Ability to analyze information and complex data into clear, concise. Delivers
- presentations with a confident and engaging demeanor, captivating the audience's attention.
- Understands SDLC (System Development Life Cycle) methodologies and
- collaborates with the IT team to ensure product delivery at each phase.
- ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Telesales, Service-Minded, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for making outbound calls on a daily basis using prospects' data provided, to hit the phone call and meeting number target.
- Report and communicate day-to-day progress, and update directly to the Lead of Sales Support/ Sales Support Coordinator.
- To achieve conversion KPI by keeping the high ratio of calls to meetings set.
- To work closely with the Sales Manager and Sales team to ensure leads generated are qualified and relevant for the business.
- Extract data to develop recurring reports.
- Support with reporting requirements by creating and maintaining data reports.
- Build and maintain dashboards to show results.
- Locating and fixing errors in reports.
- Handle telephone and email queries from potential Partner.
- Build relationships with colleagues and clients in a professional manner at all times.
- Updating prospects database on a day-to-day basis in our CRM and generating sales team report.
- Sending emails to prospects and leads.
- Bachelor s Degree in any majors.
- Proficiency and experience in Microsoft Office, specifically Excel and/or Google Sheets.
- Fluent in Thai and English languages.
- You should have experience in a similar role, i.e. telemarketing or customer service for a minimum of 2 years.
- Strong communication and excellent telephone manners You have lead management: Generate leads using cold calling, email, social media, and other relevant marketing channels.
- Can start to work immediately is plus.
- Only selected candidates will be contacted for further consideration.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Good Communication Skills, Service-Minded, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿84,000 - ฿128,000, สามารถต่อรองได้
- Partner with Sales and Relationship Management teams to understand client needs within the consulting and investment landscape.
- Facilitate expert interviews tailored to client objectives in market entry, product launches, M&A, etc.
- Delivering Expert Matching Solutions.
- Drive seamless expert matching for consulting and investment firm clients, ensuring Arches delivers exceptional service at every stage.
- Handle all client request aspects, from project scope adjustments and expert scheduling to follow-ups and new project intake.
- Stay informed and adhere to any bespoke compliance protocols our clients require, fostering a trusted and secure environment for all.
- Proactively collaborate with colleagues across time zones to ensure smooth handoffs for critical client requests.
- Team Management.
- Embrace a role where leadership meets action, driving projects to new heights and shaping a culture of success.
- Lead & Motivate - Spearhead project teams with infectious motivation, guiding them to exceed their goals.
- Connect & Grow - Engage in daily catch-ups and monthly deep dives with team members, fostering growth and cohesion.
- Guide & Improve - Provide timely, constructive feedback, nurturing team development and excellence.
- WHAT MAKES YOU A GOOD FIT.
- Education - Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
- Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
- Advanced Professional Communication - Skilled at condensing complex information into clear emails while maintaining impeccable customer service, even under pressure. This ensures seamless project transitions through effective communication across all levels (consultants, experts, clients, and internal teams).
- Professional Expertise - Experience managing client relationships within consulting firms or expert network industry.
- Result Orientation - KPI-driven and data-driven approach fueled by a hunger for growth and a relentless sense of urgency.
- Growth Mindset - Highly adaptable and a continuous learner with a curious and open mind.
- Attention to detail - Strong ability to manage complex communication threads and schedules between clients and experts.
- Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
- WHAT WE OFFER.
- At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.
- Here Are Some Of What To Expect:
- Salary & Allowances.
- Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
- Quarterly performance bonuses.
- 13th month salary.
- Paid Leave - 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
- Insurance - Private medical insurance (including dental).
- Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
- Self-learning budget - Up to $1500 per year.
- Career Growth.
- Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
- Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
- Engagement.
- We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
- Flexible work arrangements.
- At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
- INDUSTRY OVERVIEW.
- Expert Network Services (ENS) is an industry that offers Clients access to insights from various fields through a network of Experts. Its market was valued at USD 2.28 billion in 2023 and is expected to grow to USD 6.12 billion by 2028.
- Arches, a leading Asian knowledge-sharing service, boasts 250+ partners, 80,000+ experts, and 10,000+ interviews. We're doubling our team in 2024 for a global reach!.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Sales, Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage the sales team and distributors in an assigned area to deliver sales target.
- Ensure good performance of the sales force in field operations in terms of sell-in, sell-out, distribution coverage, product merchandising, sales call effectiveness. Ensure the team reach a satisfaction in productivity, quality, customer-service standards..
- Plan, allocate and cascade the sales target and routing to each sales representative. Always on-field to monitor during the month and ensure the target achieved..
- Lead to maintain and expand customer base in the responsible area. Able to help sales representative to resolve problems and unlock the new opportunities..
- Ensure the visibility/activity in place, communicated to customers in timely manner and aligned with country plan and resources allocation..
- Co-ordinate with internal business support such as chef, Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan..
- Accomplish all required reports/feedback to RSM HORECA on a regular basis in order toupdate and/or elevate issues to higher management..
- Manage, develop, coach & motivate the team to deliver aggressive sales growth targets and build sales talent pipelines..
- At least Bachelor degree..
- Minimum 5 years of Sales Supervisor. Minimum 2 years of Sales Manager..
- Experience in managing sales force.
- Experience in working in a matrix organisation..
- Team leadership, strategic thinking, entrepreneurship, passion to win..
- Good English communications.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Project Management, Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
- Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
- Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
- Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
- Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
- Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
- Ensure nationwide relationship engagement with 7-Eleven operation teams.
- Deliver activity reports in a timely manner.
- Build strong customer engagement and collaboration.
- Be responsible for new assigned projects to grow business.
- Positive mindset with a can-do attitude.
- WHAT YOU NEED TO SUCCEED.
- Experiences & Qualifications.
- Bachelor's degree in any fields.
- Have experience and knowledge in FMCG market.
- Positive mindset with a can-do attitude.
- Good in presentation and communication skill.
- Working well with team work.
- Proficient in English and Thai.
- Skills.
- Agile Working.
- Growth Mindset.
- Project Management.
- Customer Management.
- Leadership.
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
- Critical SOL (Standards of Leadership) Behaviors.
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
- AGILITY: Explores the world around them, continually learning and developing their skills.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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