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ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Procurement
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and respond to customer inquiries across all social media platforms and Google Business Profile in both Thai and English.
- Handle incoming customer service calls, providing professional assistance and resolving cases effectively to ensure customer satisfaction.
- System Liaison (International): Act as the primary point of contact for technical issues, communicating directly with the international backend support team in English to troubleshoot, report, and resolve system errors or bugs to ensure smooth operatio ...
- Utilize Customer Service Management tools to track and manage customer concerns professionally and promptly.
- Active participation in on-site activities, such as assisting the marketing team with content photoshoots and video production.
- Create simple marketing artworks and visual communications for specific assignments (e.g., social media posts, internal announcements).
- Prepare and organize supporting documents and marketing materials to ensure a smooth workflow for the entire marketing team.
- Facilitate seamless communication between Head Office and our outlets & shops to ensure alignment on all marketing activities.
- Provide marketing administrative support across all brands within the group, including restaurant business units, to ensure consistent communication.
- Manage and sync team calendars to organize schedules, ensuring all team tasks and deadlines are clearly tracked.
- Coordinate and schedule team meeting appointments, including preparing meeting materials and official Meeting Minutes in English.
- Handle the procurement process (PR/PO creation) and coordinate with Finance/Accounting for payment tracking.
- Support the Marketing Manager in driving various marketing projects and handling dynamic assignments to ensure efficient department operations.
- Maintain proactive communication with the manager to share progress, ensuring all projects are on track and meet the brand's objectives.
- Education: Bachelor's degree in marketing, Business Administration, English Communications, or a related field.
- Experience: 0-2 years of experience in Marketing Administration or Customer-facing roles (New graduates with high potential are welcome).
- Language Skills: Excellent command of English (Listening, Speaking, Reading, and Writing) is mandatory for communicating with foreign management, international support teams, and customers.
- o Graphic & Video Editing: Proficient in using Canva or PowerPoint for basic design tasks. Familiarity with mobile editing apps like Cap Cut or TikTok is a plus.
- o Office Tools: Proficient in Microsoft Office (Excel/PowerPoint) and familiar with social media management.
- o Excellent Phone Etiquette: Strong verbal communication skills with the ability to remain calm and professional while handling customer inquiries or complaints.
- o Multitasking & Time Management: Ability to handle multiple projects and inquiries simultaneously under pressure to meet deadlines.
- o Interpersonal Skills: Strong ability to coordinate between the Head Office and front-line staff with a service-minded attitude.
- Assessment: Applicants with a TOEIC score of 650+ or equivalent certification will be given special consideration.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Ass ...
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Analytical Thinking, Project Management, Digital Marketing, Negotiation, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Buzzebees., we are Thailand's CRM and Digital Engagement Platform, powering customer loyalty for top-tier enterprise brands across Southeast Asia.
- As a.
- Senior Account Executive., you won't just be "managing accounts" you will serve as a strategic growth consultant to leading brands. You'll lead end-to-end campaign strategies, drive product adoption, and help enterprises transform how they connect with millions of customers.
- If you thrive in a fast-paced tech environment and love building strong B2B relationships with real impact.
- Manage client relationships and drive account growth through strategic consultation and business development.
- Lead end-to-end project and campaign delivery, ensuring quality, timeline, and client satisfaction.
- Coordinate cross-functional teams and external partners to deliver seamless project execution.
- Analyze business performance and provide data-driven recommendations to optimize client outcomes.
- Oversee commercial operations, including quotations, contracts, renewals, billing, and delivery documentation.
- Ensure successful product adoption by providing training, consultation, and ongoing operational support.
- Proactively manage risks, resolve issues, and continuously improve client experience and platform performance.
- Bachelor's degree in Business Administration, Marketing, Communications, Information Technology, or a related field.
- 5+ years of experience in Account Management, Customer Success, Key Account Management, or Project Management.
- Proven experience managing enterprise clients and multiple projects simultaneously.
- Experience in CRM, Loyalty Programs, Digital Marketing, or Customer Engagement platforms is highly preferred.
- Experience managing quotations, contracts, renewals, and commercial discussions.
- Experience working with cross-functional teams in a technology or SaaS environment is an advantage.
- Strong client relationship management, communication, and negotiation skills.
- Excellent project management and cross-functional coordination abilities.
- Strong analytical thinking with the ability to provide data-driven business recommendations.
- Proficiency in CRM platforms, dashboard analytics, and project/ticketing management tools.
- Strong problem-solving skills with the ability to manage incidents and client expectations effectively.
- Ability to manage multiple accounts and projects under tight deadlines with a customer-centric mindset.
- Fluent in Thai and English (written and verbal).
- All positions require a criminal background check.
- What We Offer.
- Competitive salary package with performance-based bonuses.
- Opportunity to work with industry-leading enterprise brands and cutting-edge CRM/SaaS technology.
- Dynamic, innovative, and collaborative tech-company culture.
- Fast-track career growth opportunities in digital platform management.
- Welfare & Benefits.
- 5-days work week.
- Annual bonus and salary increment (based on company's overall performance and individual performance).
- CRM Points (Point Reward).
- Allowances and reimbursements depending on position (phone, transportation, etc.).
- BUZZ Cafe (free coffee and snacks).
- Free dinner (for employees leaving work after 20:00).
- Free ride home (for employees leaving work after 21:00).
- Sports activities: Yoga, Football, Badminton.
- Office sports zones: Snooker, Table Tennis.
- Massage service (every Tuesday and Thursday).
- First-aid room with nursing bed.
- In-house and external training courses.
- Referral program (recommend your friend to join and receive THB 5,000 after probation).
- At least 15 public holidays.
- New Year party / Townhall / Company engagement activities.
- Annual leave (available after probation period), start from 10 days per year + Extra annual leave.
- 7,000 CRM Points or group health insurance (after passing probation, insurance details will be provided before redemption).
- Annual health check-up.
- Provident fund.
- Financial benefits (PayD, Rabbit Cash, GHBank).
- Office near MRT Phra Ram 9, MRT Phetchaburi, BTS Asoke.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Business Development, Analytical Thinking, Microsoft Office, Industry trends, Service-Minded
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
We are seeking passionate IT Sales Executives / Account Managers to join our growing team. The ideal candidates are self-motivated, service-minded, target-oriented, and enjoy working collaboratively to deliver IT solutions for enterprise customers in the Financial Services Industry (FSI), including Banking, Insurance, and Financial Services sectors. Responsibilities: Develop and execute sales strategies to drive business opportunities within FSI accounts. Build and maintain strong relationships with key stakeholders and decision-makers in banking, insurance, and financial instituti ...
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Negotiation, Salesforce, Cloud Computing, Customer Relationship Management (CRM)
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Taking care and managing B2B selling activities on Enterprise customers focusing on Enterprise S Omnichannel which majority located in BMA central and east region through client's relationship and sale management to achieve the revenue and key financial targets.
- Actively contact, pitch, and close sales with designated Small Enterprise (Size S) accounts from the assigned database; drive and secure new revenue streams to achieve corporate sales targets (KPIs).
- Proactively monitor, follow up, and negotiate contract renewal terms with existing accounts in the portfolio prior to contract expiration; build strong client relationships to retain base revenue and minimize churn rate.
- Manage and protect commercial interests within the existing customer base regarding contract modifications, including adding new services (Add), coordinating relocation and contract restructuring (Move), and upgrading packages (Change).
- Focus on upselling and cross-selling initiatives to expand contract value, maximize Share of Wallet, and increase Average Revenue Per Account (ARPA) on customers' ICT spending with the company's products and services.
- Collaborate with cross-functional teams as needed to best position the company's products and services, ensure smooth service delivery, and maintain overall customer management to attain the highest level of customer satisfaction.
- Collaborating with cross functional team as needed to best position company's product and services.
- Bachelor's Degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.
- At least 1-3 years of experience in B2B Sales, Corporate Sales, or Account Executive roles; experience in Telecom, IT, Internet, Cloud, or SaaS industries is highly preferred.
- Certified Professional Salesperson (CPSP) or any accredited professional B2B sales training certificates is a plus.
- Strong skills in high-volume outbound calling to generate leads and qualify prospects quickly; possess sharp negotiation skills to successfully close smaller-scale deals over the phone.
- Proficient in consultative selling for large-scale deals; capable of securing appointments and presenting complex solutions face-to-face to executive-level decision-makers and enterprise clients.
- Proven ability to manage and grow an existing client portfolio; skilled in proactive contract renewals to maximize client retention, while driving revenue expansion through strategic upselling and cross-selling. Attentive to detail when handling Add, Move, Change processes.
- High discipline in utilizing CRM platforms (e.g., Salesforce) to log call histories, update customer insights, and accurately track the sales pipeline to ensure timely and effective follow-ups.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Leadership Skill, Assurance, Customer Relationship Management (CRM)
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Job Title: CX Support Manager Role Overview The CX Support Manager leads customer experience support operations and ensures consistent, high-quality service delivery across channels. The role is responsible for team management, CX performance governance, stakeholder management, and continuous improvement aligned with business objectives. Key Responsibilities Lead and manage CX support teams to deliver high-quality customer service across all channels Define and oversee CX support strategies, operating models, and service frameworks Own service performance management, including SLAs ...
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Accounts Receivable, Financial Reporting, Project Management, Accounts Payable, Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
JOB SUMMARY The Senior Manager serves as the regional process owner for Payroll Payment operations, providing leadership over service delivery, governance, controls, compliance, and transformation initiatives. The role is accountable for ensuring effective payment governance, operational excellence, stakeholder satisfaction, and continuous improvement while maintaining strong financial stewardship and risk management practices across Asia Pacific. The role partners closely with the Regional Director, Finance Projects (RDFP) to deliver operational excellence, process standardization ...
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Business Development, Analytical Thinking, Microsoft Office, Industry trends, Service-Minded
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
We are seeking passionate IT Sales Executives / Account Managers to join our growing team. The ideal candidates are self-motivated, service-minded, target-oriented, and enjoy working collaboratively to deliver IT solutions for enterprise customers across various industries. Responsibilities: Develop and execute sales strategies to drive business opportunities with enterprise customers across industries such as Manufacturing, Healthcare, Retail, Logistics, Energy, and other commercial sectors. Build and maintain strong relationships with key stakeholders and decision-makers at enter ...
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Business Development, Analytical Thinking, Microsoft Office, Service-Minded, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
We are seeking passionate IT Sales Executives / Account Managers to join our growing team. The ideal candidates are self-motivated, service-minded, target-oriented, and enjoy working collaboratively to deliver IT solutions for government and public sector customers. Responsibilities: Develop and execute sales strategies to drive business opportunities within government agencies, state enterprises, and public sector organizations. Build and maintain strong relationships with key stakeholders, project owners, and procurement teams. Understand customer business challenges, government ...
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Accounts Receivable, Financial Reporting, Project Management, Accounts Payable, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
JOB SUMMARY The Financial Controller, R2R Shared Services and Projects is responsible for leading Record-to-Report operations across Asia Pacific, ensuring the integrity of financial reporting, accounting compliance, balance sheet governance, internal controls, and statutory reporting. The role partners closely with the Regional Director, Shared Services and Projects to drive operational excellence, standardization, automation, and continuous improvement across accounting and finance processes. The Financial Controller acts as the regional process owner for R2R activities and is ac ...
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Business Development, Enthusiastic, Negotiation, English, Italian
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Benefits and Perks: Information about health insurance, or other company benefits.
- Company Culture: A brief description of the company culture and work environment.
- Equal Opportunity Statement: An equal opportunity statement can affirm your company's commitment to diversity and inclusion.
- Job Overview: We are currently seeking a Sales Executive with a minimum of 2-5 years of experience in the Freight Forwarding industry. The successful candidate will have a proficient command of English, a comprehensive understanding of the logistics business, and the ability to manage multiple customer accounts.
- About the Employer: Over 120 Years old Savino Del Bene are an Italian, medium sized freight forwarder with a global footprint of +308 branches in over 60 countries - privately owned, process strong and with a rich history and corporate culture Savino Del Bene are well positioned to continue on a path of growth for the next 120 Years.
- Conduct field sales and promote the company's services, which include customs brokerage, freight forwarding (Air & Ocean + Road), warehousing.
- Identify, approach, and convert new business prospects.
- Present detailed, tailored introductions to prospects promoting the company.
- Maintain positive relationships with clients to ensure repeat sales and foster long term partnerships.
- Communicate and respond to commercial enquiries from prospects, customers.
- Prepare and submit Monthly and Weekly reports.
- A minimum of 1-5 years' work experience in the Freight Forwarding industry.
- Comprehensive knowledge and experience in freight forwarding, Air, Ocean, Road, customs brokerage, logistics, distribution, and documentation.
- Preference for candidates who come with a portfolio of known prospects and customers.
- Dynamic and ambitious, with the initiative to think outside of the box.
- Ability to self-manage, control multiple accounts, and sometimes work under pressure.
- Hands-on experience with pricing and quotations.
- Experience in preparing sales campaigns, flyers, and direct marketing.
- Experience in developing and executing department, company goals and objectives.
- Proficient command of spoken/written English.
- Strong commercial and negotiation skills with a proven track record and ability to convert a sale.
- Excellent presentation skills, both one-on-one or to an audience.
- Ability to engage with stakeholders of all levels, both internal and external.
- Service-oriented mindset, enthusiastic, and positive can-do attitude.
- Team mindset, open to learning, and cooperative in a team environment across multiple internal departments.
- Willingness to travel domestically and internationally as required.
- Own car, valid driver's license.
- Salary Negotiable (Depend on Experience).
- Additional Information.
- Career Level.
- Entry Level to Mid-Level.
- Degree.
- Yr(s) of Exp.
- 2-5 years' work experience.
- Employment Type.
- Full Time, Permanent.
- Company Website.
- www.savinodelbene.com.
- Job Function.
- Transportation & Logistics > Freight Forwarding.
- Sales, CS & Business Development> Account Servicing.
- Sales, CS & Business Development> Sales Management.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
What we do FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, USPS, ThailandPost etc. Our strategy is to expand the business range to compete with a rapidly growing e-commerce business in SEA through innovative, technology-driven and a broad range of total solutions in logistics and supply chain. Over 200 destinations in the services 25 unique logistics services offering 20 service points throughout Thailand Job Summary The Customer Experience Executive is responsible for n ...
ทักษะ:
Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...
ทักษะ:
Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Business Development, Product Development, Risk Management, Recruitment
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Company: 6068 UOB Capital Services About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, bu ...
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Analytical Thinking, Negotiation, Purchasing, Leadership Skill, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whet ...
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Service-Minded, Power point, Teamwork, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
We are seeking IT Sales Executive to join our team. The ideal candidates should be self-motivated with can-do attitude, having service-minded, target-oriented, teamwork oriented and high sense of responsibilities. Responsibilities Responsible for managing sales activities related to our services and solutions Establish and develop positive relationship with new customers & maintain good relationship with existing customers Understand customers' need and coordinate with relevant parties for suitable solutions to propose Prepare costing quotations and proposals to customers and follo ...
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Google Cloud Platform, Business Development, Quality Assurance, Architecture, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working toget ...
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Risk Management, Negotiation, Leadership Skill, Budgeting, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
- Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Thai Express The Coffee Club, BreadTalk, Ribs and Rumps, Riverside, Penang Street, and Poulet.
- The Senior Commercial Manager is responsible for driving revenue growth, profitabili ...
- Commercial Strategy & Performance.
- Develop and execute commercial strategies aligned with business objectives.
- Drive revenue growth, margin improvement, and long-term profitability.
- Lead pricing strategies, cost control initiatives, and value optimization.
- Monitor market trends, competitors, and customer behavior to inform decisions.
- Contract & Negotiation Management.
- Lead high-value commercial negotiations with customers, suppliers, and partners.
- Oversee contract development, review, and governance to manage risk and compliance.
- Ensure contracts are commercially sound and aligned with legal and financial standards.
- Manage variations, claims, disputes, and commercial issues.
- Financial & Commercial Governance.
- Own commercial forecasting, budgeting, and financial performance tracking.
- Work closely with finance on revenue recognition, cost management, and reporting.
- Identify and mitigate commercial and financial risks.
- Support business cases, investment appraisals, and strategic initiatives.
- Stakeholder & Team Leadership.
- Act as a senior commercial advisor to leadership and cross-functional teams.
- Build strong relationships with internal and external stakeholders.
- Lead, mentor, and develop commercial team members.
- Drive best practices in commercial processes and controls.
- Operational Support.
- Support sales and operations with deal structuring and commercial approvals.
- Ensure smooth handover from sales to delivery/operations.
- Resolve escalated commercial or customer issues.
- Education & Experience.
- Bachelor's degree in Business, Marketing, Administration.
- 8-12+ years of experience in commercial management, contracts, or business leadership.
- Proven experience managing complex, high-value contracts and negotiations.
- Strong commercial and financial acumen.
- Experience from the Dairy industry would be beneficial.
- Skills & Competencies.
- Excellent negotiation and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Deep understanding of pricing, margins, and risk management.
- Leadership and people management capability.
- Strong communication and presentation skills.
- Key Performance Indicators (KPIs).
- Revenue and margin growth.
- Contract compliance and risk reduction.
- Forecast accuracy and financial performance.
- Customer satisfaction and retention.
- Team development and capability building.
- Additional Information.
- We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision. To be a Global Operator of Multiple Food Brands with the objective of providing 100% Satisfaction to all stakeholders.
- We also share an inspiring organization culture: Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here. If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Negotiation, Salesforce, Cloud Computing, Customer Relationship Management (CRM)
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Taking care and managing B2B selling activities on Enterprise customers focusing on Enterprise S Omnichannel which majority located in BMA central and east region through client's relationship and sale management to achieve the revenue and key financial targets.
- Actively contact, pitch, and close sales with designated Small Enterprise (Size S) accounts from the assigned database; drive and secure new revenue streams to achieve corporate sales targets (KPIs).
- Proactively monitor, follow up, and negotiate contract renewal terms with existing accounts in the portfolio prior to contract expiration; build strong client relationships to retain base revenue and minimize churn rate.
- Manage and protect commercial interests within the existing customer base regarding contract modifications, including adding new services (Add), coordinating relocation and contract restructuring (Move), and upgrading packages (Change).
- Focus on upselling and cross-selling initiatives to expand contract value, maximize Share of Wallet, and increase Average Revenue Per Account (ARPA) on customers' ICT spending with the company's products and services.
- Collaborate with cross-functional teams as needed to best position the company's products and services, ensure smooth service delivery, and maintain overall customer management to attain the highest level of customer satisfaction.
- Collaborating with cross functional team as needed to best position company's product and services.
- Bachelor's Degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.
- At least 1 - 3 years of experience in B2B Sales, Corporate Sales, or Account Executive roles; experience in Telecom, IT, Internet, Cloud, or SaaS industries is highly preferred.
- Certified Professional Salesperson (CPSP) or any accredited professional B2B sales training certificates is a plus.
- Strong skills in high-volume outbound calling to generate leads and qualify prospects quickly; possess sharp negotiation skills to successfully close smaller-scale deals over the phone.
- Proficient in consultative selling for large-scale deals; capable of securing appointments and presenting complex solutions face-to-face to executive-level decision-makers and enterprise clients.
- Proven ability to manage and grow an existing client portfolio; skilled in proactive contract renewals to maximize client retention, while driving revenue expansion through strategic upselling and cross-selling. Attentive to detail when handling Add, Move, Change processes.
- High discipline in utilizing CRM platforms (e.g., Salesforce) to log call histories, update customer insights, and accurately track the sales pipeline to ensure timely and effective follow-ups.
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