เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

Proficiency in HTML, CSS, JavaScript, and app development frameworks Quality Assurance, the shop app features, functionalities and content accuracy. Schedule projects, resources and reports. Collaborates with cross-functional with the development of the shop app in both the regional and local. Skills and Qualifications Bachelor in marketing, business administration or related fields. 3 to 5 years of experience in eCommerce app operation, marketing, and service planning. Experience in customer experience, user experience enhancement projects. Exceptional interpersonal skill and team ...

ทักษะ:

Employer Branding, Branding, Creative Thinking

ประเภทงาน:

งานประจำ

• Build and maintain relationships with educational institutions for student programs (PIM/PAT/MOU).
• Manage the end-to-end student internship process - from recruitment, onboarding, engagement and performance tracking to exit process.
• University Engagement - participate in university career fairs and student events to build brand image and attract student talent.
• Create content for employer branding across various channels and design attractive posters, infographics and promotional materials.
• Data management & analytics support - maintain accurate database related to student programs and provide data insight to inform program improvements and reporting need.
• Bachelor s or Master s degree in Human Resources, Business Administration, Communication or related fields..
• Experience in student programs, internship management or university engagement/employer branding..
• Experience working with universities or educational institutions is a plus..
• Creative thinking to generate new ideas for activities and programs..
• Attention to detail and ability to manage multiple tasks simultaneously..
• Teamwork and collaboration skills to coordinate with various departments..
• Ownership mindset and result-oriented approach..
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Compliance, SQL, Salesforce

ประเภทงาน:

งานประจำ

• Develop and oversee the retail CVM strategy, aligning initiatives with business goals to improve customer engagement and profitability.
• Manage a portfolio of customer programs such as loyalty, personalized marketing, targeted promotions, and retention campaigns.
• Analyze customer data, transaction history, purchase behavior, and segmentation to identify growth opportunities.
• Collaborate with Marketing, Merchandising, Data Analytics, and IT teams to design and implement data-driven customer engagement initiatives.
• Utilize advanced data management techniques to enhance customer profiles, segmentations, and predictive models.
• Monitor KPIs such as customer lifetime value, repeat purchase rate, basket size, retention rate, and campaign ROI.
• Prioritize projects based on potential impact, feasibility, and resource allocation.
• Ensure compliance with data privacy laws and maintain high standards of data quality and security.
• Drive innovation in data usage, AI-driven personalization, and omnichannel customer experiences.
• Bachelor's degree in Business, Marketing, Data Science, or related field; Master s preferred.
• Proven experience in customer relationship management, loyalty programs, or retail marketing.
• Strong analytical skills with expertise in customer data management, segmentation, and predictive modeling.
• Advanced proficiency with data management tools and platforms (e.g., SQL, CRM systems such as Salesforce or SAP, Customer Data Platforms).
• Knowledge of data privacy regulations (GDPR, CCPA) and data governance best practices.
• Excellent project management and stakeholder communication skills.
• Location: BJC Building (BTS Ekkamai).

ทักษะ:

Creativity, Project Management, Copywriting

ประเภทงาน:

งานประจำ

• Direct and coach the in-house Creative Designer & Photographer team with clear goals, priorities, and growth plans.
• Manage workforce and resource allocation across creative workstreams: Full Campaign Development, KV Adaptation, and Template/Production.
• Foster a culture of creativity, agility, and AI-powered innovation.
• Operational & Project Excellence.
• Prioritize and manage creative deliverables to meet retail marketing timelines and business objectives.
• Continuously improve processes and tools (briefing templates, project management) for faster, more transparent workflows.
• Oversee quality control to ensure all creative outputs are brand-aligned, consistent, and engaging across print, digital, social, and in-store channels.
• Creative Automation & AI-Driven Workflow.
• Implement and optimize AI tools (Adobe Firefly, Photoshop AI, Premiere AI, Generative AI tools) for content generation, copywriting, video editing, and visual design.
• Build template-based and adaptation workflows to accelerate production cycles..
• Define best practices for Human-AI collaboration, balancing automation with human creativity..
• Collaboration & Stakeholder Engagement.
• Partner with content, campaign, and external agency teams to ensure creative execution aligns with overall strategy.
• Drive seamless omni-channel creative messaging across all touchpoints.
• Capability Building & Future Readiness.
• Upskill the creative team in AI-enabled design and emerging creative technologies..
• Lead the transition from traditional production models to AI-powered creative production..
• Encourage a culture of experimentation and innovation within the creative function.
• 7-10 years of experience in Creative/Marketing Production, with at least 3-5 years in team leadership roles.
• Proven track record managing creative teams (5-10 people) and overseeing resource allocation/workforce planning.
• Hands-on experience with Adobe Suite + Generative AI tools (e.g., Adobe Firefly, MidJourney, Runway, ChatGPT).
• Demonstrated success in designing and implementing automation workflows (KV adaptation, template-based production).
• Strong background in retail or FMCG marketing, managing high-volume, fast-turnaround creative deliverables.
• Creative & Brand Identity - deliver distinct, consistent, and inspiring brand expression..
• Omnichannel Communication - design impactful campaigns across digital, social, in-store, and experiential touchpoints..
• Marketing Funnel Understanding - craft creative that drives awareness, engagement, conversion, and loyalty..
• Workforce & Resource Management - optimize team capacity and performance across creative workstreams..
• Process & Workflow Design - build agile, AI-powered creative workflows for speed and efficiency..
• Change Management - lead the shift from traditional to AI-driven creative production..
• Retail & Shopper Marketing Insight - strong knowledge of category campaigns, in-store activation, and promotions..
• Data-Driven Creativity - turn analytics into actionable insights to improve campaign impact..
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Data Analysis, Industry trends

ประเภทงาน:

งานประจำ

• Loyalty Program Strategy: Develop a comprehensive loyalty program strategy using tools such as AIS Points, Serenade, and the myAIS app. Your goal is to enhance customer engagement.
• Data Analysis: Analyze customer behavior and transaction data to identify patterns and opportunities for loyalty initiatives.
• Segmented Marketing: Create segmented marketing strategies to target specific customer groups with personalized offers and communications.
• Strategic Partnerships: Establish and maintain partnerships with external businesses to enhance loyalty program offerings and expand market reach.
• Collaboration: Work closely with marketing, sales, and customer service teams to integrate loyalty strategies across all customer touchpoints.
• Performance Measurement: Measure and report on the effectiveness of loyalty programs, adjusting strategies based on data-driven insights.
• Innovation: Stay informed about industry trends and competitor loyalty initiatives to continually innovate and improve our loyalty offerings.
• Education: Bachelor s degree in Marketing, Business Administration, Economics, or a related field; Master s degree preferred.
• Experience: Minimum of 5 years in a strategic role focused on customer loyalty, preferably within telecommunications or banking sectors.
• Track Record: Proven success in developing and managing customer loyalty programs.
• Analytical Skills: Strong analytical skills with experience in data analysis and customer segmentation.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and engage diverse stakeholders.
• Proficient in CRM, data analysis tools, and loyalty management platforms.

ประเภทงาน:

งานประจำ

• Tracking customer experiences and communicate across online and offline channels, devices, and touchpoints.
• Guiding customer by providing directions, information about stores, facilities, services, and events within the shopping mall.
• Proactively engage with customer and addressing customer inquiries, complaints, and concerns regarding the mall's facilities, services, or specific stores via various channels.
• Collaborating with all departments, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
• Provide customer service when complaints arise and help find the best solutions to make customer satisfied.
• Escalating complex issues or unresolved complaints to higher levels of management for further resolution when necessary.
• Monitoring for any security concerns, coordinating with security personnel to ensure a safe and secure environment for customer.
• Monitoring and reporting maintenance issues, coordinating repairs, and ensuring that the mall's facilities and amenities are properly functioning.
• Providing feedback to improve services and facilities or processes based on recurring customer inquiries or issues.
• Be part of training sessions for outsource, existing touchpoint employees, or specific departments.
• Analyzing customer feedback on touchpoint, as well as preparing reports.
• Supportive of other working and tasks as assigned.
• At least 3 years' experience as a customer experience specialist, or a similar customer support role.
• Extensive experience in gathering and interpreting customer experience information.
• Solid knowledge of customer engagement platforms and channels.
• Exceptional interpersonal skills and a client-centered approach.
• Great organizational and time management abilities, Superb communication, collaboration, and problem-solving skills.
• Strong operational skills in day-to-day execution, familiarity for retail business quick serve environment; highly customer focused.
• Service-mind and excellent customer relationship management.
• Able to deal with challenging customers who have difficult requests.
• Ability to multitask and work in a very fast paced environment.
• Ability to initiative new services align by customer trend.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Budgeting

ประเภทงาน:

งานประจำ

• Lead, mentor, and motivate a team of Fashion/Luxury Sales Associates.
• Set sales targets and performance goals for the team and individuals.
• Monitor sales performance and provide guidance for improvement.
• Conduct regular team meetings and training sessions to enhance product knowledge and sales techniques.
• Ensure exceptional customer service and maintain a high standard of customer satisfaction.
• Address customer inquiries, concerns, and escalations in a professional and timely manner.
• Create a welcoming and luxurious shopping environment for customers.
• Identify opportunities to enhance the overall customer experience.
• Possess expertise in authenticating luxury products to maintain the store's reputation for quality.
• Oversee the appraisal process for pre-owned luxury items brought in by customers or acquired by the store.
• Implement quality control measures to ensure that all items meet the store's standards.
• Manage inventory effectively, including pricing, labeling, and merchandising.
• Collaborate with the team to organize and present merchandise in an attractive and visually appealing manner.
• Conduct regular inventory counts and ensure accuracy.
• Develop and implement sales strategies to achieve revenue targets.
• Monitor sales metrics, analyze data, and make informed decisions to optimize profitability.
• Collaborate with senior management on financial planning and budgeting.
• Enforce security and loss prevention protocols to protect valuable merchandise.
• Address any security concerns and report incidents to the appropriate authorities.
• Bachelor's degree in a relevant field (preferred).
• Previous experience in luxury retail, including managerial or supervisory roles.
• Extensive knowledge of luxury brands, fashion trends, and product authentication.
• Proficiency in relevant software and technology.
• Strong leadership, communication, and interpersonal skills.
• Proven sales management and customer service abilities.
• Attention to detail and organizational skills.
• Ability to work in a fast-paced and dynamic retail environment.
• Integrity and discretion when dealing with high-value merchandise.

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• To develop food & drink paradise to achieve goal target i.e., Restaurants downsize, Food Court right size, Hybrid Kitchen, Quick service booth etc. / To develop Mall Fashion, Jewelry, Sport wear, Wifi, vending machine, and Parking management to achieve goal target. (Food 1 position and Non-food 1 position).
• To assist Senior Leasing Manager in assigned project & able to manage related stakeholders to deliver result as plan.
• To deliver good choices, good shopping environment and good shopping satisfaction to ...
• To support, coordinate, and liaise between tenants and our Tesco related functions (such as construction team, tenant coordinators, and etc.) with design and construction requirements.
• To catch up with new shopping mall trend and opportunity to upgrade our existing malls in term of range offers.
• To maximize utilization of mall space.
• To have quarter business review with key tenants in order to share best practices and knowledge, to understand and solve tenants issues as well as to improve their business performance.
• To liaise between tenant and mall operation team to solve tenant operation problems such as water leakage.
• To treat tenants in fair and responsible manner.
• To make relationship with SME strength franchisor to expand branches.
• To find new opportunity to develop mall space for increase income.
• Bachelor s degree in related fields.
• At least 5 years leasing experience Mall Development & Area Operation team > Preferable to work in 1 year contract terms.
• Able to travel alone throughout Thailand.
• Strong negotiation skills and customer service mind.
• Ability to plan, organize work, and work under pressure.
• Marketing and consumer products selling skills are an advantage.
• Good command of English.

ประเภทงาน:

งานประจำ

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
• We are looking for people who can help us help our clients do cool stuff. Those things many masses call buzz words, until they tectonically shift their lives.
• At Accenture we aren t just talking about shaping the future, we are there, defining it. The Metaverse is here, and it has every C-Level executive scratching their heads on what to do with it. We are at the forefront with our clients, and we want you to join us there!.
• At Accenture we have been driving our client s agenda s and businesses around the areas of the Metaverse Continuum for years. Most notable, around themes such as digital assets, virtual worlds and digital twins.
• As a Metaverse (Senior) Manager, you will apply strategy development, value architecting and operating model design skills to make bold decisions on priority C-Suite issues at the intersection of business, technology, and operations such as metaverse. You are also expected to lead consulting engagements, thought leadership and project teams as well as play a key role in business development and metaverse community building activities.
• Shape and lead metaverse consulting thought leadership, engagements and project teams serving as a key interface and trusted advisor to our senior level clients.
• Engage with senior business leaders to define and shape what metaverse means for their business and where and how they should act.
• Lead workstreams as part of strategic transformation programs and be responsible for rigorous data driven insights, to identify and validate value creation opportunities for our clients.
• Work within project teams to ideate, develop and design compelling business strategies and transformation solutions around metaverse.
• Develop cohesive conclusions from detailed analysis and present innovative and action-oriented findings to our senior level clients- Coaching and mentoring junior members of the team with a people-first mindset.
• Drive Accenture metaverse community development activity to help us further expand our footprint in this exciting space.
• Elevate our brand and presence in the marketplace (e.g. conference participation, thought leadership, offering development, acquiring future talent etc.).
• Minimum of 3 years experience in at least one metaverse related domain (e.g. blockchain, token economies, digital assets, extended reality, digital communities etc.).
• A minimum of three years experience in B2C, retail, travel, or financial services sector(s).
• You understand the metaverse ecosystem and the different platforms within in it; you understand the role each has to play.
• 5+ years experience leveraging emerging technologies to design, strategize and/or large-scale transformations e.g., in a customer experience, product (design), delivery, strategy, management or similar role.
• Proven track record in client relationship development and stakeholder management.
• First class written and verbal communication skills; ability to articulate complex problems and solutions in a simple, logical and impactful manner.
• Exceptional analytical and problem-solving ability.
• Fluent business English required.
• Business fluency in Thai or Chinese is desired.
• Flexibility to accommodate client travel requirements.
• You are willing to work and relocate to Singapore, Bangkok or Kuala Lumpur.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Telesales, Thai

ประเภทงาน:

งานประจำ

• Visiting medium to large scale customers on a regular basis in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from technician to purchase & factory manager.
• Acquiring new customers and maintaining relationships with existing ones to capture maximum market share.
• Receiving orders and coordinating with office staff for daily billing & delivery.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Following up on pending payments & resolving customer-related issues.
• Preparing sales reports and summarizing performance against targets.
• Fluent in Thai.
• Experience in sales.
• Preferably some level of knowledge in English.
• Preferably some level of knowledge or experience in textiles.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Is This Job for You.
• This job is for someone who is interested in sales, especially in large scale B2B deals.
• This job is for someone who is passionate about the textile supply chain.
• This job is for someone who is motivated to learn more about a transforming business.
• Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ทักษะ:

Research, Excel, Power BI

ประเภทงาน:

งานประจำ

• Identify and develop strategic suppliers with the capability to co-develop Personal Care/Baby Care & Milk Powder & Inner Beauty.
• Maintain strong, collaborative relationships with reliable suppliers, ensuring consistent product quality and availability.
• Manage supplier agreements, ensuring all commitments such as pricing and invoice controls are documented and complied with.
• Conduct regular supplier and producer visits to strengthen partnerships and oversee product quality.
• Product Management & Development.
• Conduct market research and competitor analysis to identify opportunities for product innovation and category expansion.
• Collaborate with the marketing team to plan and execute new product launches and in-store activities that drive sales and customer engagement.
• Support category growth through data-driven recommendations on assortment, pricing, and promotional strategies.
• Pricing & Promotion Management.
• Analyze pricing structures and propose adjustments to optimize margin and competitiveness.
• Plan and manage promotional programs including Makro Mail, ensuring alignment with business objectives and sales targets.
• Team & Cross-functional Collaboration.
• Provide timely feedback on market trends, competitor activities, and category performance to line managers and relevant teams.
• Share essential category information with stores, including product details, supplier contacts, ordering processes, and promotional plans.
• Conduct regular store visits to monitor execution, identify operational issues, and ensure product quality, presentation, and availability are maintained.
• Qualifications:Bachelor's degree in Business Administration, Economics, or related field.
• 3-5 years of experience in merchandising, category management, or supplier management, preferably within Baby Care/ Personal Care or FMCG sectors.
• Strong analytical and data management skills; proficiency in Excel, Power BI, Tableau, or similar analytics tools.
• Knowledge of product development processes and retail promotional planning.
• Strong negotiation and relationship management skills.
• Excellent communication, coordination, and project management capabilities.
• Ability to work cross-functionally and manage multiple stakeholders.

ทักษะ:

Finance, Accounting, Legal

ประเภทงาน:

งานประจำ

• Act as a trusted advisor to international business and corporate function leaders, providing strategic HR guidance aligned with business objectives.
• Lead workforce planning, organizational design, and change management initiatives across International business (Myanmar, Indonesia, and Vietnam) and Corporate functions.
• Corporate Support & Alignment.
• Serve as the primary HR interface of international business units and corporate functions (e.g., Finance & Accounting, Legal & Compliance, Internal Audit, External Affair & Sustainability).
• Ensure consistent implementation of corporate policies, systems, and programs across functions and international entities.
• Facilitate communication and collaboration between regional HR teams and corporate centers of excellence.
• Talent Management & Development.
• Drive talent acquisition strategies tailored to local market needs.
• Lead succession planning, leadership development, and capability building across international teams and corporate functions.
• Promote a high-performance culture through effective performance management frameworks.
• Employee Experience & Engagement.
• Champion ACT culture and employee engagement initiatives that reflect cultural nuances and local expectations.
• Ensure consistent employee experience across countries while respecting local practices.
• Compensation & Total Rewards.
• Collaborate with Total Rewards teams to ensure competitive and compliant compensation structures in each country.
• Develop and monitor the people cost budget and updated forecasts across all international locations.
• Provide insights into market benchmarks and regulatory requirements.
• Compliance & Risk Management.
• Ensure HR practices comply with local labor laws and international standards.
• Mitigate HR-related risks through proactive policy development and governance.
• Cross-Cultural Leadership.
• Foster inclusive leadership and cross-cultural collaboration across diverse teams.
• Support expatriate management and mobility programs.
• Bachelor s or Master s degree in Human Resources, Business Administration, or related field.
• Minimum 10 years of progressive HR experience, with at least 5 years in a strategic HRBP or HRBP manager role.
• Experience in international business environments, preferably in trading or FMCG sectors.
• Strong understanding of labor laws and HR practices in Thailand, Myanmar, Indonesia, and Vietnam is a plus.
• Proven ability to influence senior stakeholders and lead across cultures.
• About us
• Osotspa Public Company Limited is a leading consumer products company with a rich heritage and a diverse portfolio of brands. With a strong presence in Southeast Asia and a focus on innovation, we are committed to delivering high-quality products and exceptional customer experiences. Our success is driven by our talented and dedicated team, who work together to create value for our stakeholders.
• If you are excited by this opportunity and believe you have the skills and experience to thrive in this role, we encourage you to apply now..

ทักษะ:

Market Research, Research, English

ประเภทงาน:

งานประจำ

• New and existing client service leader: Will be the main service person for newly won strategic client and current set of subscribers. Manage the day-to-day relationship with a specific portfolio of Consumer Panel Service Clients and/or categories, in an analytics and insights capacity, ensuring client needs are met in a timely fashion and beyond expectation.
• To act as a Consumer Panel Service Subject Matter Expert within the local TH market and join Sales to pitch new clients. You will be mostly responsible for showcasing t ...
• CPS Thought leadership and analysis consultant: Will be the key person to provide the Thought Leadership of TH part for those cross category and general understanding.
• Will play the consultant/coach role for local Client Service team and business partners to turn to for doing CPS analysis.
• Will work with local Client Service team to work out the Best Practice of analysis flow and become an active contributor in a regional community of CPS experts by sharing best practice.
• Leader and escalation point for CPS product related questions: Panel Enhancement: Lead the process of CPS panel enhancement as the central communication point between Client Service team and Product/Operation team.
• Data challenge: Internally, lead communication with different functions to solve escalated CPS data challenges in reasonable cycle time. Externally, together with account Commercial lead / Consultant to explain the data challenge to clients.
• Qualifications At least a Bachelor's Degree, preferably in business.
• 3+ years work experience, preferably within analytics and insights or market research (Consumer Quantitative Survey), as well as Consumer Panel Data Service experience.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Knowledge of research techniques and methodologies, consumer panels (Home Panel) in particular would be an advantage.
• Excellent analytical skills.
• Excellent communication and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills are a must.
• Native Thai language speaker.
• Fluent in spoken and written Business English.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Personal networks, Sales, Thai, English

ประเภทงาน:

งานประจำ

• Visiting medium to large scale customers on a regular basis in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from housekeeping manager to purchase & hotel/restaurant manager.
• Training the customer's team to be profficient & confident in our product usage across their organization.
• Acquiring new customers and maintaining relationships with existing ones to capture maximum market share.
• Receiving orders and coordinating with office staff for daily billing & delivery.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Following up on pending payments & resolving customer-related issues.
• Preparing sales reports and summarizing performance against targets.
• Fluent in Thai & profficient in English.
• Experience in sales.
• Preferably some level of understanding of either the hospitality, cleaning, or chemicals industry.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Candidates with personal networks in the hospitality & F&B industry are given high priority.
• Is This Job for You.
• This job is for someone who is interested in sales, especially in large scale B2B contacts.
• This job is for someone who is passionate about the hospitality & F&B supply chain.
• This job is for someone who is motivated to learn more about a transforming business.
• Cleanfirm Co., Ltd. is a part of Rapos Group, which is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ทักษะ:

Budgeting, Negotiation, Contracts

ประเภทงาน:

งานประจำ

• Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
• Review and drive Food Retail Non Food activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers - Makro mail, KVI, annual promotion plan, sales gap recovery action plan, special events, etc.
• Formulate Price policy and price structure by considering relevant factors and ensur ...
• Conduct industry deep dive analysis to support Food Retail Non Food understanding of the market place & provide proactive insight to long term potential sourcing strategies (3+ years).
• Lead Food Retail Non Food assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
• Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
• Conduct, review and manage budgeting and costing of Food Retail Non Food in overall to ensure that they are exercised with effectiveness and efficiency.
• Translate and cascade annual budget into steps of actions to achieve. Enrol and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
• Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations.
• Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Food Retail Non Food revenue opportunity.
• Conduct and review yearly budgeting (sales, margin, other income) by Category and customer, strategic planning including corporate positioning market and competitive analysis.
• Review Price Negotiation: Makro mail, KVI: Direct & indirect competitor by store, price matching with competitor, normal price setting / Price structure, new item negotiate margin and other income. Review quotation process to manage supplier negotiation, to ensure products being developed meet targeted margin and priced. Review promotion year plan, action plan for sales gap recovery, special events and activities.
• Assortment review: New store, new product, renovation, Major by yearly: core product, store type, Control No. of SKU in and out by category by buyer, new item selection, deletion item review, Plan-O-Gram review & approve, performance review by item.
• Negotiates and manages major packaging contracts, insuring that the required quality, service, availability and budget objectives are achieved.
• Coordinates onsite visits by all critical suppliers to assure end use of supplier products are understood, production processes are reviewed, and end product flavor, texture, and look will be consistent with requirements.
• Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Food Retail Non Food product development are to the highest standards of quality, locally sourced, and seasonal in nature.
• Coach immediate team, liaise with larger organization & suppliers to ensure results as per set strategic direction and each year budget.
• Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
• Master or Bachelor in Business Administration, Science, Marketing or a technical / any related filed. MBA preferred.
• A Bachelor s degree or culinary degree is preferable.
• 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods, preferred.
• 5 - 7 years strategic sourcing experience preferred.
• Department level supervisory/managerial experience of direct and indirect reports.
• Demonstrated understanding food safety principles and operational requirements.
• Retails/Wholesales industry knowledge and experience.
• Demonstrated ability to develop market expertise and credibility in the Retail industry and/or consumer product segment, including customers, suppliers, products, applications, technology, pricing, value; industry or market problems and opportunities.
• Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
• Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
• Fosters Change and Innovation.
• Seeks solutions that strengthen quality, value, service and effectiveness.
• Creates Value for Customers. Anticipates and responds to market trends and opportunities.
• Demonstrates Business Acumen and Business Agility.
• Engages in effective operational and strategic planning.
• Ability to travel 30% to suppliers, internal meetings, industry meetings, trade shows, and joint sales calls.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Sales, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
• Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Collaborate with the R&D team to identify new product opportunities and drive innovation.
• Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
• Contribute to the development of marketing strategies and promotional materials.
• Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
• Achieve and exceed individual and team sales targets.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• What we're looking for.
• Bachelor's degree in food science, food technology or related field.
• 4+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
• Thorough understanding of food technology, food ingredients business.
• Demonstrated success in building long-term relationships with customers and securing new business.
• Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
• Strong problem-solving and analytical skills to identify and address customer challenges.
• Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
• Willingness to travel within the region to visit customers and attend industry events.
• Good command of English communication skills (both spoken and written).

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ทักษะ:

Compliance, HACCP, Business Development

ประเภทงาน:

งานประจำ

• Ensure the DC process is operated in compliance with HAVI s standards, customer s requirements and statutory compliance of policies, procedures, practices, rules and regulations.
• Manage the outsourcing manpower and tasks with a high quality and cost effective manner.
• Develop innovative initiatives to improve operational efficiency and create value for customers, company and employees.
• Lead team to seek for continuous process re-engineering opportunities through the best practice sharing and new technology application to improve the efficiency, quality and cost.
• Monitor the product damage and product & asset loss level are kept within budgeted level.
• Monitor and achieve the target Distribution Efficiency Measurements (DEM).
• Achieve outstanding results in HACCP/ISO/SWA/DQMP/DPI audits and other quality standard requested by customers.
• Ensure safety and security at work.
• Monitor an efficient distribution system to cope with the daily operation needs.
• Financial & Planning.
• Ensure the cost competitiveness in operating expense and achieve the targeted profitability.
• Develop and lead initiatives to ensure all strategic and operating budgets, plans and objectives are achieved.
• Monitor and approve the operating expenses within the authorized limit.
• Study and prepare for the proposal of DC related capital expenditures projects and ensure the implementation after approval.
• Prepare operational budget related to DC.
• Organization & People Development.
• Ensure clear-defined job descriptions for each position are in place in the Warehouse and Transport functions.
• Building a successful team with good team spirit and open communication channels.
• Enhance team performance through sufficient people management skills in leading, motivating, coaching, training, leveraging, sharing information and job enrichment.
• Develop and execute People Plan (succession plan) and Individual Development Plan (IDP).
• New Business Support.
• Collaborate and support business development and key account in the case study of the potential.
• Support business development and key account provide to customers.
• Expand service scope to existing customers..
• Bachelor Degree in Business Administration, Logistics Management, Engineering or any related field.
• Computer knowledge & skills: Microsoft Office program, Outlook Email.
• 10 Year experience in logistics field, of which 5 years in a managerial role. Experience in the management of multi-temperature warehouse, Transport service.
• Knowledge in project management and process re-engineering.
• General accounting knowledge is desirable.
• Experience in leading in Engineer to provide facility and fleet maintenance.
• Strategic and logical thinking, analytical, good interpersonal, communication and presentation skills, customer-oriented, people management skills, creative, problem solving skills.
• Independent, hands-on, highly self-motivated, result-oriented, innovative and risk taking, committed, pleasant, high team-spirited and high level of integrity. Easy-going in general but tough in handling critical issues.
• Proficient command of both spoken and written English.
• Office of Human Capital.
• HAVI LOGISTICS (THAILAND) CO.,LTD.
• 363 Moo 17, Bangna-Trad Road, KM.23, Bang Sao Thong Subdistrict, Bang Sao Thong District, Samut Prakan 10570, Thailand.

ทักษะ:

Social media, Project Management, English

ประเภทงาน:

งานประจำ

• This role will build a Customer Experience strategy that leverages new sources of expertise and best practices to create the framework and standards that lead to customer experiences that surpass expectations, create differentiation, and drive loyalty and revenues while also reducing operating costs. This role will be responsible for guiding and influencing leadership team, customer-facing, operational business teams in designing and implementing a cross-functional and multi-channel target customer experience for FWD.
• Key Responsibilities Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that captures the voice of the customer from key touch-points, employees and social media in continually elevating and refining customer experience objectives and strategies.
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

ประเภทงาน:

งานประจำ

• Execute Strategic Partnerships: Drive end-to-end strategic partnerships, from identifying new opportunities to structuring deals and executing agreements. This includes cultivating relationships, negotiating terms, and monitoring performance to support market expansion and business growth.
• Commercial Ideation & Strategy: Proactively identify and assess new collaboration opportunities that align with our strategic goals. Use a data-driven approach to evaluate potential partners for their ability to generate significant commercial impact, ...
• Cross-functional Collaboration & Project Management: Serve as the primary point of contact and project manager for all internal teams involved in a partnership. Lead cross-functional collaboration to ensure seamless execution, clear communication, and alignment with business objectives.
• Cultivate and manage relationships with key external stakeholders, fostering collaboration and communication to support overall company objectives.
• 3-5 years of relevant work experience in business development or strategic partnerships.
• Structured thinking and analytical skills that can be leveraged to identify new business opportunities.
• Collaboration and relationship-building skills both inside and outside Lazada.
• Strong understanding of e-commerce or digital platforms is highly beneficial.
• Demonstrates high degree of adaptability and thrive in ambiguity.
• Fluency in English and Thai.