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ประสบการณ์:
8 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define TPM support models, governance, and delivery standards.
- Oversee technical dependencies, risks, and escalation management.
- Partner with Engineering and Architecture leaders on delivery planning.
- Manage program-level reporting and executive communication.
- Drive resolution of cross-team technical issues.
- Mentor TPM support team members.
- 8-15 years of experience in technical program or delivery management.
- Strong understanding of enterprise technology landscapes.
- Proven experience managing large-scale technology programs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ให้คำแนะนำด้านเทคนิคแก่ลูกค้าในกลุ่มอุตสาหกรรม เกษตร เครื่องจักรหนัก และสถานีบริการน้ำมัน เกี่ยวกับการใช้น้ำมันหล่อลื่นและน้ำมันเชื้อเพลิงอย่างถูกต้อง รวมถึงการแก้ไขปัญหาทางเทคนิค (Troubleshooting).
- สนับสนุนทีมงานฝ่ายขาย (Account Manager) ในการนำเสนอผลิตภัณฑ์และบริการทางเทคนิค เพื่อสร้างความพึงพอใจและเพิ่มโอกาสทางธุรกิจ (Upsell / Cross-sell).
- ดำเนินการตรวจสอบและวิเคราะห์คุณภาพผลิตภัณฑ์จากการใช้งานจริง (Used Oil Analysis / Fuel Quality Check) เพื่อวินิจฉัยสาเหตุของปัญหาและเสนอแนวทางปรับปรุง.
- สนับสนุนการทดสอบภาคสนาม (Field Trial / Performance Test) เพื่อประเมินประสิทธิภาพผลิตภัณฑ์ในสภาวะการใช้งานจริง และรวบรวมข้อมูลเพื่อพัฒนาผลิตภัณฑ์ใหม่.
- จัดทำรายงานทางเทคนิคและฐานข้อมูลลูกค้า (Technical Report / Service Record) เพื่อใช้ในการติดตามผล วิเคราะห์แนวโน้มปัญหา และสร้างแนวทางการพัฒนาในอนาคต.
- ประสานงานกับหน่วยงานวิจัยและพัฒนาผลิตภัณฑ์ (R&D) เพื่อปรับปรุงคุณภาพผลิตภัณฑ์และบริการให้ตรงกับความต้องการของตลาด.
- ให้การฝึกอบรมและถ่ายทอดความรู้ทางเทคนิคแก่ฝ่ายขาย คู่ค้า และลูกค้า เพื่อเพิ่มศักยภาพในการใช้งานผลิตภัณฑ์อย่างมีประสิทธิภาพ.
- เข้าร่วมและสนับสนุนกิจกรรมทางเทคโนโลยี เช่น การประชุมสัมมนาอุตสาหกรรม (Technology Conference / Sector Seminar) และเป็นตัวแทนบริษัทในเวทีภายนอก.
- วิเคราะห์และเสนอแนวทางในการเพิ่มประสิทธิภาพการดำเนินงาน ลดต้นทุน และเพิ่มความคุ้มค่าทางเศรษฐศาสตร์ของโครงการที่ได้รับมอบหมาย.
- ควบคุมและติดตามการดำเนินงานให้เป็นไปตามมาตรฐานระบบบริหารคุณภาพ ISO9001, ISO14001 และ IATF16949.
- ปฏิบัติงานด้วยความปลอดภัยสูงสุด และส่งเสริมวัฒนธรรมความปลอดภัยในการทำงานทั้งภายในและภายนอกองค์กร.
- ปริญญาตรี ปริญญาโท สาขาวิศวกรรมศาสตร์ วิทยาศาสตร์ เครื่องกล เคมี ปิโตรเลียม หรือสาขาอื่นที่เกี่ยวข้อง.
- มีความรู้และความเข้าใจเกี่ยวกับผลิตภัณฑ์น้ำมันหล่อลื่นและน้ำมันเชื้อเพลิง รวมถึงกระบวนการใช้งานในภาคอุตสาหกรรมและเครื่องจักรกล.
- มีทักษะในการวิเคราะห์ปัญหาทางเทคนิค การทดสอบผลิตภัณฑ์ และการตีความผลการทดสอบอย่างเป็นระบบ.
- มีทักษะการสื่อสาร การประสานงาน และการนำเสนอ สามารถถ่ายทอดข้อมูลทางเทคนิคให้ผู้เกี่ยวข้องเข้าใจได้ชัดเจน.
- มีความรู้พื้นฐานด้านกฎหมายและมาตรฐานที่เกี่ยวข้องกับผลิตภัณฑ์น้ำมันเชื้อเพลิงและน้ำมันหล่อลื่น.
- มีความสามารถในการบริหารโครงการ และทำงานร่วมกับหน่วยงานภายในและภายนอกองค์กรได้อย่างมีประสิทธิภาพ.
- สามารถใช้ภาษาอังกฤษในการสื่อสารและจัดทำรายงานทางเทคนิคได้ดี.
- มีความเข้าใจในหลักความปลอดภัยในการทำงาน และสามารถปฏิบัติงานภาคสนามได้.
- สามารถเดินทางไปปฏิบัติงานต่างจังหวัดได้.
ทักษะ:
Procurement, Sharepoint, Power BI, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and build Power Apps (Canvas/Model-driven) integrated with Dataverse/SharePoint, including security roles and permissions.
- Develop Power Automate flows for approvals, notifications, and data integration with error handling and logging.
- Create and manage Power BI dashboards and data models with DAX and security configurations.
- Implement Copilot Studio conversational flows integrated with Dataverse, SharePoint, and AI services.
- Data Analytics & Automation.
- Perform Python scripting for data preparation, visualization, and basic AI/ML experiments.
- Automate procurement-related analytical processes and reporting.
- System Support & Governance.
- Provide technical support for procurement tools and workflows.
- Maintain documentation (solution design, API specs, deployment guides) and ensure compliance with governance and ALM standards.
- Knowledge, Skills, and Competency.
- Bachelor s degree in IT, Computer Science, or related field.
- 2-5 years of experience in Power Platform development (Power Apps, Power Automate, Power BI).
- Knowledge of Dataverse, SharePoint schema, and connectors.
- Python skills for data analytics and automation.
- Familiarity with REST APIs, JSON, OAuth, and SDLC/ALM practices.
- Fair English proficiency (speaking, reading, and writing) and strong problem-solving skills.
- Nice-to-have: Azure services, AI/ML basics, Power Fx, PL certifications.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Quality Assurance, Assurance, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Technical Consultation & Problem Solving.
- Provide technical advice on waterproofing systems and installation. Conduct site visits for technical assessment and problem resolution. Investigate and resolve technical issues and installation failures. Customer & Sales Team Support.
- Support sales teams with technical expertise during customer engagements. Provide on-site technical support during product application. Handle technical inquiries and provide expert recommendations. Technical Documentation & Quality Assurance.
- Prepare technical reports and failure analysis. Develop technical specifications, application guides, and training materials. Monitor installation processes for compliance with standards. Product Development & Innovation Support.
- Collaborate with R&D on product development initiatives. Conduct field testing of new products and application methods. Support product improvement through technical analysis and customer feedback.
- Bachelor's degree in Civil Engineering, Structural Engineering, or related engineering discipline. Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies. Minimum 3 years in technical support, consulting, or engineering roles in construction chemicals industry or related waterproofing systems, building materials. Native Thai, conversation English for technical documentation and international coordination (TOEIC score of 550 or above) Contact: Sarunya (Kook) Email: [email protected]
ทักษะ:
Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support the installation and deployment of office equipment, including hardware and software upgrades, in accordance with organizational standards.
- Conduct research and testing to identify appropriate solutions, and implement them to enhance operational efficiency across users, systems, and devices.
- Ensure and promote the effective utilization of office technologies to support smooth, continuous, and efficient business operations.
- Install and deploy hardware at Headquarters (HQ), preparation for IT equipment installation across office and oil depot facilities.
- Coordinate with the Operations Business team to define installation and system testing timelines.
- Coordinate with Engineering teams for branch construction and related wiring system implementation or with vendors to track and ensure timely delivery of equipment for installation.
- Work with installation teams to execute deployments according to the planned schedule.
- Onsite inspections of hardware and software installations to ensure quality and compliance.
- Prepare and maintain installation reports for HQ hardware solutions.
- Support the development of technical blueprints, system design documentation, and troubleshooting procedures.
- Development and practical implementation of designed architectures and solutions.
- Plan and implement technical architectures, system designs, and new technologies in alignment with business requirements.
- Manage change and mitigate risks related to information technology systems.
- Improvement projects and propose innovative solutions to stakeholders.
- Analyze system performance issues, identify root causes, and recommend improvements to enhance efficiency.
- Conduct equipment testing based on business requirements and develop quality metrics.
- Present project updates and results to management for review and decision-making.
- Bachelor s degree in Computer Engineering, Computer Science, Information Technology, or a related field
- 5-8 years of experience in Review Solution IT, Service mind
- Proven skills in project management and providing professional consultation
- Knowledge of IT systems and service delivery
- Understanding of retail business operations
- Knowledge of operational processes and workflow / Understanding of products and services.
- Strong analytical and systematic thinking skills with a results-oriented mindset.
- Excellent communication skills, strong interpersonal skills, and ability to work effectively in a team..
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Land Surveying, GIS, Python, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
- Master s or higher degree in Atmospheric Science, Meteorology, Oceanic Science, Environmental Science, or similar disciplines..
- Demonstrated expertise in dynamic model or AI/ML-based predictive modeling tools and platforms, and geospatial analysis tools including NWP, GG-Earth engine, GIS software (ArcGIS, QGIS).
- Strong knowledge of disaster risk modeling, including integration of forecast products with hazard, exposure, and vulnerability data to support impact-based decision-making.
- Proficiency in programming languages and tools such as Python, R, or similar platforms used for meteorological data analysis, automation, and visualization.
- Experience with WMO-compliant forecasting systems and working knowledge of climate service frameworks is highly desirable.
- Excellent communication and coordination skills, with proven experience engaging diverse stakeholders across multi-agency, regional, or international contexts.
- Demonstrated ability to manage tasks and deliver results under tight timelines, with a solution-oriented and collaborative work ethic.
- Minimum of 3 years of relevant experience in meteorology, hydrology, disaster risk modeling, or related fields. Demonstrated expertise in numerical weather prediction (NWP) models, ensemble forecasting, and now casting techniques.
- At least 2 years of hands-on experience in operational forecasting, with preference for work involving multi-hazard early warning systems (MHEWS).
- Proven track record in analyzing meteorological and hydrological patterns, designing impact-based forecasting systems, and integrating multi-disciplinary datasets to support decision-making.
- Experience in managing multi-stakeholder projects and facilitating training or capacity-building programs, particularly in collaboration with government agencies, research institutions, and community-based organizations.
- Personal Qualities.
- Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
- Self-driven and capable of working independently while maintaining accountability and initiative.
- Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
- Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
- Professional, respectful, and proactive in both independent and team-based work settings..
- Major Duties and Responsibilities.
- Core Technical Functions.
- Downscale and customize meteorological and climate forecasts to specific geographic locations of interest.
- Analyze and interpret high-resolution weather and climate forecast products in probabilistic terms (e.g., IMD, INCOIS, NCMRWF, ECMWF, WRF,etc), with a focus on high-impact extreme events such as cyclones, storm surges, tsunamis, floods (urban & riverine), extreme rainfall, lightning and heatwaves.
- Integrate forecast uncertainty, risk, and consequence factors to transform meteorological data into actionable hazard forecasts.
- Collaborate with AI/ML experts, GIS analysts, and disaster risk professionals for model integration, automation, and performance enhancement.
- Co-design and validate disaster risk models in collaboration with the RIMES IT team to improve model accuracy and operational reliability.
- Co-design and implement sector-specific early warning protocols for national and state disaster management authorities.
- Support the development of decision-support tools and interactive dashboards for communicating forecast-based risk insights to emergency planners and end-users.
- Deliver capacity-building workshops and training programs to strengthen the technical skills of national meteorological and disaster risk management institutions on IBF methodologies.
- Contribute to the preparation of localized impact outlooks and early warning bulletins and develop the sector-specific hazard risk maps and forecast-based early warning templates.
- Contribute to the generation of impact forecast bulletins and the development of technical documentation, including SOPs and IBF guidance notes for disaster management stakeholders..
- Capacity Building and Stakeholder Engagement and Documentation.
- Facilitate training programs for internal teams and external stakeholders, covering RIMES policies, operational procedures, and the use of forecasting tools and systems.
- Lead training and implementation of IBF models for IT and disaster management teams.
- Prepare comprehensive technical reports, progress updates, and outreach materials for stakeholders, including senior officials and executives.
- Maintain detailed project documentation including strategies, workflows, milestones, outcomes, and impact assessments.
- Prepare and maintain Standard Operating Procedures (SOPs) for project-based services and ensure continuity of critical operations, including data management, forecasting workflows, system maintenance, and other essential functions. These SOPs will serve as reference documents to standardize practices, minimize disruptions, and ensure accountability across all activities.
- Compile capacity-building workshop content, training materials, and post-event reports..
- Other Responsibilities.
- Provide technical inputs to support system implementation and development of decision-support systems (DSS) for early warning and risk reduction.
- Support operational readiness for client early warning systems, including participation in 24/7 support rotations, with backup from RIMES Headquarters.
- Undertake additional responsibilities as assigned by the immediate supervisor or HR manager, based on organizational needs and recommendations from RIMES technical teams.
- Perform any other tasks relevant to the role as may be required from time to time.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
GIS, Research, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- RIMES was formally established on 30 April 2009 and registered with the United Nations on 1 July 2009. It operates from its regional early warning center located at the Asian Institute of Technology (AIT) campus in Pathumthani, Thailand..
- Position Description: The Hydrologist involves developing and operationalizing impact forecasting tools by using advancing scientific methodologies and co-production of services with clients, and supporting capacity building among stakeholders and will provide technical expertise for impact forecasting (IBF) for hydrological extreme e ...
- The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
- Master s or higher degree in Hydrology, Water Resources Engineering, or related field is essential.
- Bachelor s degree level certificates / certified training courses in atmospheric science, disaster management, agriculture and other related fields is desirable.
- Knowledge Skills and Abilities:.
- Demonstrated ability to integrate hydro-meteorological forecasts into impact flood and droughts risks.
- Skilled in using GIS and remote sensing data for hydrological risk mapping.
- Demonstrated knowledge of flood hydrodynamic model, flood and drought hazard forecast products and vulnerability data analysis.
- Demonstrated knowledge in Python, R, or similar programming tools used for meteorological analysis, calculation, and visualization (including SPI, SPEI, NDVI, VCI, rainfall deviation, and soil moisture anomalies).
- Experience in working with WMO-compliant forecasting systems and climate service frameworks is highly desirable.
- Excellent communication and stakeholder coordination skills, with prior work in multi-agency or international contexts.
- Demonstrated ability to manage and deliver results under tight timelines.
- Application of ML models (regression, classification, clustering) for drought forecasting is highly desirable.
- Proficiency in technical documentation and user training..
- Minimum of 5 years of experience in hydrological modelling and flood forecasting.
- At least 3 years of experience in operational flood forecasting.
- Proven track record in analyzing meteorological and hydrological patterns, designing forecasting systems, and integrating multi-disciplinary datasets.
- Proven experience with operational flood models (e.g., HEC-RAS, MIKE 11, Delft-FEWS, LISFLOOD).
- Experience in multi-stakeholder projects and facilitating capacity-building programs..
- Personal Qualities.
- Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
- Self-driven and capable of working independently while maintaining accountability and initiative.
- Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
- Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
- Professional, respectful, and proactive in both independent and team-based work settings..
- Major Duties and Responsibilities.
- Impact based forecasting.
- Collaborate with meteorologists to ensure seamless coupling between weather and hydrological forecasts of extreme hydrological events -Floods /Droughts.
- Downscale and customize hydrological forecasts to specific locations of interest.
- Analyze and interpret high-resolution hydrological forecast products in probabilistic terms for hazard forecasting.
- Conduct analyses of hydrological patterns and their historical impacts.
- Collaborate with meteorological/climatological AI/ML experts, GIS analysts, and disaster risk professionals for model fusion and automation.
- Integrate hazard (probabilistic) forecast data with geospatial datasets on population, infrastructure, historical damage, and socio-economic vulnerability to assess likely impacts and transform into impact forecast data/impact matrices.
- Produce urban-level risk and vulnerability maps..
- Early Warning.
- Rapid onset hydrological hazards ( Flood /Flash floods ).
- Integrate remote sensing, ground-based, and model data for comprehensive flood situation monitoring.
- Co-design and implement sector-specific early warning protocols for National/ State disaster management agencies.
- Set up alerts and thresholds for flood /flash flood early warning dissemination using automated systems.
- Generate daily / weekly flood situation reports and dashboards.
- Assist Scenario Based Emergency Response Planning for flood / flash flood events..
- Slow onset hydrological hazard ( Drought ).
- track and assess drought conditions using multiple indicators (SPI, NDVI, rainfall anomalies, reservoir status, soil moisture, etc.).
- Integrate remote sensing, ground-based, and model data for comprehensive drought situation monitoring.
- Generate weekly /monthly drought situation reports and dashboards.
- Set up alerts and thresholds for early warning dissemination using automated systems.
- Assist Scenario Based Emergency Response Planning for flood / flash flood events..
- Contingency Planning & Risk Mitigation.
- Develop and update district-wise drought/flood contingency plans in collaboration with line departments.
- Identify vulnerable regions, sectors particularly agriculture/ urban /industrial zones, and communities at risk.
- Recommend flood / drought mitigation and adaptation measures based on data trends and risk profiles.
- Preparation of Comprehensive Flood Mitigation Plans with River Basin Approach..
- Data Automation & Visualization.
- Automate the ingestion and processing of meteorological, hydrological, and agricultural datasets.
- Build region-wise interactive maps and graphs to visualize drought/flood severity and trends..
- PDNA and Impact Assessments.
- Support Post-Disaster Needs Assessments (PDNA) for drought/flood events.
- Contribute to loss estimation, sectoral damage analysis, and recovery planning.
- Collaborate with field officers to validate ground reports and align with national/international PDNA frameworks..
- Capacity Building and Stakeholder Engagement, and Reporting.
- Facilitate training programs for user and stakeholders, focusing on RIMES forecasting tools.
- Prepare and implement training programs to enhance team capacity and submit training outcome reports.
- Prepare technical reports, progress updates, and outreach materials for stakeholder.
- Maintain comprehensive project documentation, including strategies, milestones, and outcomes.
- Capacity-building workshop materials and training reports..
- Other Responsibilities.
- Utilize domain knowledge to assist in system implementation plans and decision support system (DSS) development.
- Assist 24/7 operational readiness for client early warning systems, with backup support from RIMES Headquarters.
- Undertake additional tasks as assigned by the Immediate Supervisor or HR Manager based on recommendation from RIMES technical team members and organizational needs.
- The above responsibilities are illustrative and not exhaustive. Undertake any other relevant tasks that could be needed from time to time.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Able to work as a shift, Good Communication Skills, Service-Minded, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿22,000, มีค่าคอมมิชชั่น
- สถานที่ทำงาน: ลาดพร้าว 87 แยก 25.
- เงินเดือน: 18,000 - 22,000 (ขึ้นกับประสบการณ์และความสามารถ).
- ภาษา: ภาษาไทย (ฟัง พูด อ่าน เขียน ได้คล่อง), ภาษาอังกฤษ (ฟัง พูด อ่าน เขียน ได้เบื้องต้น).
- เวลาทำงาน: ช่วงเรียนรู้งาน วันจันทร์-เสาร์ 09.00 - 18.00 น., ช่วงเข้ากะ กะละ 12 ชั่วโมง 4 วัน/สัปดาห์.
- ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
- Support 80% / Follow-up & Upsell 20%.
- ความรับผิดชอบหลัก (Key Responsibilities).
- Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
- Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
- Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
- CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
- Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
- Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
- Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
- Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
- Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
- Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
- Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
- Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
- Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
- หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
- Education: ปริญญาตรีทุกสาขา.
- ประกันสังคม.
- โบนัสประจำปี (ตามผลประกอบการบริษัท).
- งานเลี้ยงสังสรรค์ประจำปี.
- ค่ากะ.
- Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
- Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).
ทักษะ:
Full Stack, Vue.js, node.js
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and develop scalable, high-performance web applications and backend services.
- Translate business requirements into technical solutions and system designs.
- Define system architecture, technical specifications, and integration approaches.
- Conduct impact analysis and propose optimal technical solutions considering scalability, security, and maintainability.
- Review code and provide technical guidance to junior developers.
- Ensure adherence to coding standards, best practices, and security guidelines.
- Requirement Analysis & Stakeholder CollaborationCollaborate with business users and stakeholders to gather and clarify requirements.
- Analyze and convert functional requirements into detailed technical specifications.
- Provide technical consultation regarding feasibility, constraints, and alternative approaches.
- Participate in solution discussions and present technical proposals to stakeholders.
- Development & ImplementationDevelop frontend applications using modern JavaScript frameworks (e.g., React, Vue.js).
- Build and maintain backend services using Node.js.
- Design and optimize database structures and write efficient SQL queries.
- Implement RESTful APIs and microservices-based solutions.
- Ensure application performance, responsiveness, and reliability.
- DevOps & Quality AssuranceBuild, enhance, and maintain CI/CD pipelines for web application deployment.
- Manage source code using Git and follow branching strategies.
- Support testing activities including unit testing and integration testing.
- Troubleshoot and resolve complex technical issues in development and production environments.
- Continuous ImprovementIdentify opportunities to improve system architecture and development processes.
- Stay up to date with emerging technologies and industry best practices.
- Contribute to knowledge sharing and technical capability development within the team.
- QualificationsBachelor s degree or higher in Computer Science, Computer Engineering, Information Technology, or a related field.
- 5-10 years of experience in application development.
- Strong experience in web frontend technologies including JavaScript, TypeScript, HTML5, CSS, and Web Components.
- Experience in backend service development using Node.js.
- Hands-on experience with at least one modern JavaScript framework (e.g., React or Vue.js).
- Solid understanding of microservices architecture and API-based system design.
- Experience working with both SQL and NoSQL databases (e.g., MSSQL, PostgreSQL, DynamoDB) and ability to write efficient SQL queries.
- Experience in building or maintaining CI/CD workflows for web application projects.
- Proficiency in using Git as a source code version control system.
- Good knowledge of online security practices and protocols (e.g., Authentication/Authorization, OAuth, JWT, HTTPS, secure coding practices).
- Experience collaborating with business users to gather requirements and translate business needs into technical solutions.
- Experience in solution design, technical documentation, and impact analysis for complex systems.
ทักษะ:
Compliance, UNIX, Automation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide consultation on server/storage architecture and modern open system technologies.
- Design and deliver infrastructure solutions aligned with IT standards and business requirements.
- Lead and coordinate IT infrastructure projects, ensuring quality, budget, and timeline adherence.
- Manage vendors and outsourcing teams to deliver high-performance IT operations.
- Evaluate new technologies, conduct proof of concepts, and drive modernization initiatives.
- Ensure compliance with IT governance, security, and service-level agreements.
- Mentor teams and provide technical guidance to support organizational growth.
- QualificationsBachelor s or Master s in Computer Engineering, Computer Science, or related field.
- 4+ years of experience in IT infrastructure design, management, and operations.
- Strong expertise in UNIX/Windows platforms, storage, backup systems, and middleware..
- Hands-on experience with virtualization, containers, and cloud platforms (AWS, Azure, GCP)..
- Knowledge of hyperconverged infrastructure and automation (e.g., Ansible)..
- Strong leadership, communication, and vendor management skills.
- Relevant certifications (Red Hat, Microsoft, VMware, OpenShift) preferred.
- Banking or financial services experience is a plus..
- Fluent in Thai and English.
- Only shortlisted candidates will be contacted.
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
- Contact: Talent Acquisition Center:.
- FB: Krungsri Career.
- LINE: Krungsri Career.
- LINKEDIN: Krungsri.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
- ภาษาไทย (https://krungsri.com/b/privacynoticeth).
- หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee daily general services operations (courier, drivers, housekeeping).
- Manage preventive and corrective maintenance of electrical, HVAC, UPS, generators, and fire safety systems.
- Coordinate vendors and ensure service quality and compliance.
- Support office renovation, relocation, and workspace planning initiatives.
- Manage security and access control systems, including audits and access reviews.
- Conduct annual non-IT fixed asset inventory and ensure proper reporting.
- Ensure compliance with internal policies and ISO 27001 ISMS principles.
- ABOUT YOU
- Bachelor's degree in Electrical Engineering with valid engineering license.
- Minimum 2 years of experience in facilities or building management.
- Experience in maintenance programs and vendor coordination.
- Strong communication skills in Thai and English.
- Organized, proactive, and solution-oriented mindset.
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
- Equal Opportunity
- Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ทักษะ:
Automation, DevOps
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop, Lead and govern cloud architecture standards, ensuring alignment with enterprise strategies, security baselines, and regulatory requirements.
- Define, develop, and maintain cloud landing zones, reference architectures, and reusable cloud solution patterns.
- Ensure consistent adoption of best practices across major CSPs, e.g., Azure, AWS, GCP, and Huawei, especially in identity, network, security, observability, and workload design.
- Hands-On Cloud Solution Design & POC.
- o Perform practical, hands-on design, prototyping (POC), and build of cloud solutions across major CSPs, e.g., Azure, AWS, GCP, and Huawei.
- Provide end-to-end technical leadership: requirement analysis, architecture design, POCs, deployment guidance, and operational transition.
- Support PortCo on cloud modernization, migration strategies, and workload transformation.
- Enterprise Cloud Initiatives.
- Oversee hybrid/multi-cloud integrations, private cloud interconnects, and enterprise-wide data platform integration.
- Drive innovation in cloud platforms and advanced cloud capabilities (e.g., serverless, container platforms, event-driven architecture, large-scale data processing).
- Collaboration & Leadership.
- Work closely with engineering, operations, cybersecurity, and business teams across SCBX Group to deliver robust, compliant cloud solutions.
- Translate business needs into multi-cloud architectural solutions that are cost-efficient, secure, scalable, and resilient.
- Engage and manage stakeholders across varied PortCo with differing cloud maturity levels.
- Optimization & Continuous Improvement.
- Continuous self-learning from available resources not limited to only organization s provided resources with the aim to the best in class for SCBX Group cloud solutions delivery for achieving business agility, cloud resiliency in optimized cost and performance.
- Introduce new cloud capabilities, tools, and automation to improve developer experience and platform efficiency via Self-POC.
- Experience and Requirements.
- Minimum of 5+ years in multi-cloud/enterprise architecture, focus on the cloud related solution for BFSI industry.
- Core Skills (Required).
- Multi-Cloud Architecture Expertise.
- Proven hands-on experience architecting and implementing solutions on major CSPs, e.g., Azure, AWS, GCP, and Huawei.
- Strong understanding of cloud architectural principles including: Scalability, elasticity, distributed design Cloud security, IAM, and zero-trust architectures. Network architecture across major CSPs, e.g., Azure, AWS, GCP, and Huawei. High availability and resilience patterns. Cost optimization and FinOps best practices. Multi-region and hybrid architectures.
- Cloud Engineering & Solution Design.
- Demonstrated experience in building cloud solutions, not just governance and communication: Compute, storage, networking. Containerization (AKS/EKS/GKE), serverless. CI/CD and DevOps integration. Data platform deployments. Cloud-native service adoption.
- Ability to design solutions using best practices across major CSPs, e.g., Azure, AWS, GCP, and Huawei.
- Distributed Application & Modern Architecture.
- Knowledge and practical exposure to microservices, API architectures, event streaming, and cloud-native application patterns.
- Project & Delivery Experience.
- Experience handling full project lifecycles: requirement analysis architecture delivery operations.
- Interpersonal & Leadership Skills.
- Strong collaboration skills, stakeholder management, and ability to influence decisions across PortCo.
- Standout & Preferred Skills.
- Cloud Certifications (Highly Advantageous).
- Azure Solutions Architect Expert.
- AWS Certified Solutions Architect - Professional.
- Google Professional Cloud Architect.
- TOGAF 10th certification.
- Enterprise Architecture Skills (Plus).
- Enterprise Architecture Skills.
- Strong understanding of EA frameworks and methodologies.
- Technology & Ecosystem Expertise.
- Deep understanding of cloud platform ecosystems, tools, and integrations across major CSPs, e.g., Azure, AWS, GCP, and Huawei.
- Experience with DevOps, SRE practices, infrastructure-as-code tools (Terraform, Bicep, CloudFormation), and cloud operations.
- Professional Background.
- Experience in BFSI cloud architecture or highly regulated industries.
- Background in technology consulting, hyperscalers, or fast-paced scale-up environment.
ทักษะ:
Compliance, Finance, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work in conjunction with relationship manager (RM) to develop in-depth understanding and assessment of clients needs.
- Recommend investment strategies through Portfolio Review Model.
- Analyze market and update market and economic to RM on a regular basis.
- Coordinate with RM to monitor the financial market and dynamically change strategies according to the performance of clients portfolio.
- Constantly contact RM and the clients and inform them about the updates of their investment and market situation.
- Train and coach RM to improve their investment skill.
- Support IC hotline service and ensure the quality of call.
- Comply with segment policy, rules, regulations, compliance and control.
- Bachelor's or Master's degree in Finance, Economics, Business Administration or any related field.
- At least 5-7 years of experience in Investment Consultant or Wealth Management role.
- Investment knowledge in capital market: global equity market and bond market.
- Investment Analytical skill.
- Skill in MS Office tools and must possess strong technical skills with Excel.
- Effective Communication & Presentation Skills: Communicate with a clear purpose, Prepare and deliver interesting interactive presentations.
- IC License or CFP required.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
ทักษะ:
VoIP, Compliance, ISO 27001, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide technical support for workstation, server, network, voice systems, and mobile devices.
- Handle service requests: workstation setup, upgrades, backups, monitoring, and break fix activities.
- Support Active Directory, connectivity issues, VoIP/phone systems, and preventive maintenance.
- Coordinate hardware repairs and vendor engagement.
- Escalate unresolved incidents and collaborate with internal teams and third party providers.
- Ensure endpoint security, patching, and configuration compliance.
- Participate in process improvements and may act as a dedicated support engineer when needed.
- QualificationsBachelor s degree in Engineering (ECE, Computer, Electrical), Computer Science, or IT.
- Minimum 2 years of experience in IT support or related roles.
- Skills in workstation/server/network/voice troubleshooting and PC hardware.
- Good English communication skills.
- Knowledge of ITSM and standards (ISO 20000, ISO 27001, ISO 22301).
- Certifications such as CompTIA A+, ITIL Foundation, MCSA, MCSE, or MCDST are an advantage.
ทักษะ:
OCR
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Prioritize and manage tasks to ensure alignment with project timeline.
- Documented and optimized business processes aligned with automation best practices.
- Deliver end-to-end digital solutions that meet business requirement.
- Deliver automate solutions that successfully integrate through internal/external system.
- Provide reliable service with measurable accuracy, data validation and tracking activity.
- Reduce of manual tasks, processing errors, and cycle time across business functions.
- Function Descriptions.
- Conduct process assessments and gather user requirements for automation projects.
- Design, build, and support K2 workflows, Smart Forms, SmartObjects, and related components.
- Develop automation scripts or workflows using RPA platforms.
- Configure and train OCR engines to extract structured data from physical and digital documents.
- Manage DMS-related workflows, metadata models, permissions, and integration points.
- Develop API integrations and database connections to enable end-to-end automation.
- Prepare functional/technical specifications, solution documentation, and deployment guides.
- Collaborate with business units to validate requirements and ensure solution usability.
- Perform root cause analysis and corrective actions for system issues or workflow failures.
- Support post-deployment monitoring and continuous process improvement.
ทักษะ:
Accounting, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to audit team enquiries and give targeted advice.
- Review financial statements.
- Prepare internal and external accounting publications, and financial statement templates.
- Lead accounting training sessions.
- Minimum of two years' auditing experience at manager level.
- Service-minded with good communication skills.
- Solid technical understanding of accounting standards.
- Professional English writing ability.
- Team-oriented with excellent interpersonal skills.
- Strong presentation and training abilities.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Agreed-Upon Procedures (AUP), Analytical Thinking, Audit Coordination, Audit Documentation, Auditing Methodologies, Auditing Standards, Audit Internal Controls, Audit Support, Business Audits, Client Management, Coaching and Feedback, Communication, Compliance Assurance, Compliance Auditing, Compliance Frameworks, Complying With Regulations, Corporate Governance, Creativity, Embracing Change, Emotional Regulation, Empathy, eXtensible Business Reporting Language (XBRL) {+ 34 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Business Development, Problem Solving, Quantitative Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English.
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
ทักษะ:
Salesforce, Cloud Computing, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
- Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
- Build trusted relationship with senior executives and key decision makers across Business and Technology.
- Able to create the first level of Business Architecture and engage Business/ IT on it.
- To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
- Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
- To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.
- Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
- Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
- Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
- Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
- Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
- B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
- Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
- Business case/value engineering experience to drive compelling points of view.
- Knowledge of related applications, relational database and web technology.
- Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills.
- Ability to work as part of a team to solve technical problems in a varied environment.
- Translate these needs into a compelling vision and roadmap for our customers.
- Translating/Presenting/Understanding the unique business requirements of customers within multiple industries.
- Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
- Proven time management skills in a dynamic team environment.
- Ability to work as part of a team to solve problems in varied, fast paced environments.
- Inquisitive, practical and passionate about technology and sharing knowledge.
- Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
- Good at explaining ideas and finding ways to keep people s attention.
- Knowledge of Salesforce will be an added advantage.
- Fluency in Thai and English is a must to communicate with customers.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ประสบการณ์:
4 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Analyze requirements and translate business needs into data visualization and reporting solutions.
- Design and develop interactive dashboards and reports using Power BI or similar visualization tools.
- Perform business requirement gathering (BA role) and design reporting solutions aligned with project needs.
- Develop and optimize Power BI dashboards to ensure performance and usability.
- Write advanced DAX formulas and Power Query (M language) for data transformation and modeling.
- Design and maintain data models and relational schemas to support reporting and analytics.
- Create data visualization mockups and dashboard templates based on user requirements.
- Query databases using SQL to extract and prepare datasets for visualization.
- Collaborate with cross-functional teams to ensure alignment between data engineering, analytics, and business stakeholders.
- ABOUT YOU
- Bachelor's degree or higher in Computer Engineering, Computer Science, Information Technology, or related fields.
- 4-5+ years of experience working with data visualization tools (Power BI required).
- Microsoft Power BI Desktop
- Microsoft Power BI Service
- SQL / SQL Server
- Experience with Power BI data modeling and dashboard optimization.
- Strong knowledge of DAX and Power Query (M language).
- Understanding of data modeling, information lifecycle management, and master data management.
- Experience with visualization tools such as Power BI, Tableau, Looker Studio, or similar.
- Exposure to Microsoft SQL Server Data Tools (SSDT) is a plus.
- Google Cloud Platform knowledge is a plus.
- Strong analytical, problem-solving, and decision-making skills.
- Good communication skills with the ability to lead discussions with stakeholders.
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
- Equal Opportunity
- At our company, we are committed to creating an inclusive workplace that promotes and values diversity. All qualified applicants will be considered for employment without regard to gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other characteristic protected by applicable laws.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
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