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• Plan and execute go-to-market activities to create customer awareness and lead to sales of AIS Business as Most Trusted Digital Enabler for Business (5G & CCII).
• AIS own events (BKK & region, including online).
• AIS Innovation Center visited by customer.
• AIS product workshops.
• Partner's event sponsorship.
• Build Community & Ecosystem of 5G & IoT.
• Promote AIS Business solutions & products via online channels e.g., website, facebook.
• Work with the Line of Business team, Sales and related teams to formulate a product GTM strategy, launch a product, prepare sales tools and capability, initiate service design, get requirement / feedback from customers to enhance product capability to achieve enterprise revenue target.
• Build a product portfolio of 5G and IoT in both horizontal and selected vertical solutions, e.g., smart manufacturing, smart transportation & logistics, smart property, smart health, and smart agriculture.
• Present and demonstrate products, convince and negotiate with external parties, e.g., customers and partners, in order to create sales leads.
• Work with Product Development Team in developing new products/ enhancing existing product capabilities.
• Increase enterprise salesperson competency and capability; provide sales training; and create sales materials and a knowledge base.
• Qualifications Bachelor's or Master's degree in Computer/Telecom Engineering, IT, Business Administration.
• Technical background with experience in Digital / ICT products and services.
• At least 5 years of experience in relation to enterprise customer marketing or sales.
• Strong strategic and analytical thinking with excellent problem-solving skills.
• Excellent communication and presentation skills both in Thai and English.
• Strong interpersonal skill to influence cross-functional teams with/ without formal authority.
• High self-motivated with growth mindset to drive KPI successfully.
• Able to work under pressure with changing priorities.
• Knowledge and proficient in the use of Microsoft Office.
• Recruiter Jidapha Sukeelak (จิดาภา สุขีลักษณ์)

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• Contribute to and support the delivery of Business objectives, Act as Business Consultant & Change Agent a single point of the contact for the employees and Line Function in the business unit.
• Support the development and continuous improvement of all HR systems and policies in line with best practices.
• Drive and deliver HR initiatives to support business needs such as talent, performance management, talents, employee engagement, employee development and organizational ...
• Work in partnership with the operational team to identify opportunities and areas of improvement organizational and people performance in line with business needs.
• Guide and coach managers on employee relations and HR issues in line with company policies and best practices including disciplinary, grievance, performance.
• Support other roles within the HR team as required with other projects and operational issues i.e. recruitment, payroll.
• Working with Internal Communication Unit to deliver Communication Pack for Managing Change in Organization to cover risks.
• Qualification Bachelors / Master degree in human resources or business related field.
• At least 5 years of relevant HR experience (generalist or specialist) gained in large complex organization(s) with multiple stakeholders (including matrix relationships).
• Knowledge of current thinking in Human Resources issues and trends and evidence of Continuing Professional Development.
• Extensive experience of operating in a business partner model, working with local managers to create positive business outcomes.
• Communicates challenges and influences a variety of stakeholders effectively. Ability to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behavior change.
• Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one's own organisation or job requirements.
• Can maintain personal effectiveness by managing own emotions in the face of pressure, set-backs or when dealing with provocative situations.
• Can demonstrate an approach to work that is characterized by commitment and motivation.
• Able to simplify complex problems, processes or projects into component parts, explore and evaluate them systematically.
• Able to identify causal relationships, and construct frameworks, for decision making and problem-solving. Transforms proposals/ideas into practical reality.
• Recruiter Apiradee Pattanabunpibool (อภิรดี พัฒนาบุญไพบูลย์)

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• Execute the marketing communications activities to deliver on time in full through the whole customer journey and align with brand CI/ guideline, policies and ensure great customer experiences for the whole journey, mainly focus on communication related and help drive/ remind other stakeholders to deliver great experience.
• Work closely with all value chains, i.e. product, segment, operation, CX, frontline, compliance, risk, legal, CRM, social media, etcs to deliver the effective communication and customer experience.
• Undertake continuous analysis of competitive environment and economic trends to define key challenges and propose to the management team.
• Evaluate campaign effectiveness and develop/initiate the improvement plan.
• Manage budget efficiently to deliver utmost communication plan with great quality.
• Qualification Bachelor's or master's in marketing, Digital Marketing, Mass Communications, Communication Arts or related filed.
• Minimum of 5 years' experience in marketing or marketing communications or Advertising Agency experience.
• Experience with the cross functional team leadership, project management skills, strategic thinking with excellent interpersonal and communications skills including creative judgement capability and digital marketing.
• Experience in the financial institution would be a plus.
• Able to write or edit various types of communication content is desirable.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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• Category รับผิดชอบ งาน Print,จัดจ้าง Outsource, Catalog.
• จัดหาผู้ขายที่เหมาะสมสำหรับสินค้าและบริการ ให้เป็นไปตาม TOR (คุณสมบัติเบื้องต้น) และเงื่อนไขของธนาคาร.
• เจรจาต่อรองกับผู้ขายเพื่อให้ได้ราคาและเงื่อนไขที่ดีที่สุด.
• ทำการคัดเลือกผู้ขายที่เสนอราคา เงื่อนไข คุณภาพ ประสิทธิภาพของสินค้า หรือบริการ และการส่งมอบ ที่ดีที่สุด.
• จัดทำคะแนนและรายงานการประเมินผลผู้ขาย.
• Daily buyer dashboard & report monitoring.
• สร้างและรักษาความสัมพันธ์ที่ดีและจัดทำรายงานและการประเมินผล ปรับปรุงข้อมูลผู้ขาย.
• พบปะร้านค้า คู่ค้า และออกสำรวจตลาด.
• ปฎิบัติตามขั้นตอนและระเบียบขอการจัดซื้อจัดจ้างให้เป็นไปตามนโยบายของธนาคาร.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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• End to end Procurement process delivery through knowledge of business and Procurement insights across all businesses in Bank.
• Perform sourcing and delivering cost and value initiatives. Meeting key procurement KPI i.e process, innovation, cost and people.
• Develop and implement Procurement Strategy related to Procurement work process for cost reduction, vendor consolidation, service deliverable improvement and process efficiency.
• Provides monthly updates to management and responsible for a formal presentation on a regular basis (Procurement dash board,SLA, productivity, cost saving, process improvement, and other implementation along with Procurement initiative,.
• Develop and foster a customer service oriented, continuous improvement environment within Procurement We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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• Managing Wealth Private Banking Business data and information, producing the in-depth analysis, identifying the business opportunities, and providing the advice & recommendations to management team based on updated data.
• Provide the updated analysis on overall Wealth Private Banking team and individual performance, together with generating, managing, and monitoring leads and sales campaign team.
• Developing and enhancing data capabilities and visualization as well as generating, ...
• Validating the performance and benefit data for completeness and accuracy and working with relevant parties on both correction and prevention.
• Assisting the strategic project team on the work relevant to data analysis, reporting, and automate systems.
• Qualifications Bachelor or Master' s degree in MIS, Computer Science, Statistic, Mathematic, Marketing, or Business related.
• Minimum of 5 years of demonstrated experiences in listed finance & banking organization as senior analyst or segment marketing professional.
• Hands-on experience with database such as Oracle, SQL and statistical tools such as R, Python, SAS is a must.
• Hand-on experience with visualization tools such as Tableau, Power BI. Power BI is preferred, familiar with Office 365 applications and able to develop the automated tools from the apps is a big plus.
• Highly analytical and quantitative with strong attention to detail, well-organized, excellent problem-solving, communication, presentation skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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Job Description We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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• Develop the marketing acquisition strategy & campaigns based on distribution channels with execution plan to achieve number of account target & business volume within the assigned budget.
• Liaise with all sales channels to devise effective sales strategies, monitor & optimize marketing channels and campaigns to achieve business objectives, review sales bookings, work with credit risk and CRM team to ensure sourcing is optimized.
• Review back-end processes and document requirements to achieve targets.
• Ensure that the salespersons are well-trained in all existing and new products/policies as well as coordinate and manage both internal and external key stakeholders and partners.
• Monitor market for new developments and play the major role on execute acquisition marketing campaigns to pull customers to apply for credit cards.
• Qualifications Bachelor's degree or higher in Banking, Finance, Engineering, Economics, MIS, or related fields.
• At least 3 years of experiences in banking retail products.
• Good business English communication skill.
• Competent in Microsoft Office (Word/Excel/Power Point/Access).
• Strong analytical, communication, presentation, and negotiation skills, strong business acumen, proactive, team player.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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• Act as the primary point of contact within DATAx for members of staff, regulators, and any relevant public bodies on issues related to data protection, providing support as the Data Protection Officer across SCBx.
• Engage in regular dialog with regulators overseeing data privacy and data protection areas to understand current issues and concerns, and align DATAx's data protection management program with regulatory needs.
• Develop and review a Data Protection Management Programme (DPMP) that covers policy, ...
• Enhance compliance processes based on an evaluation of gaps in DATAx's business operations and data protection requirements, and clarify ethically questionable situations at various stages of data or information life cycle.
• Ensure that DATAx and all subsidiaries of SCBx's policy is in accordance with Personal Data Protection Act ("PDPA") and codes of practice.
• Evaluate the existing data protection framework and identify areas of non or partial compliance and rectify any issues for DATAx and SCBx Subsidiaries.
• Coordinate, harmonize and present outcomes to SCBx's Group Data Privacy Committee.
• Proactively conduct audits to ensure compliance and address potential issues.
• Provide expert advice and educate employees on important data protection compliance requirements (e.g. development of new data services).
• Devise training plans and provide data protection advice and support for members of staff across DATAx and all subsidiaries of SCBx.
• Inform and advise the Data Controller or Data Processor on all matters related to data protection.
• Partners with the Data Governance Office to ensure data compliance.
• Promote a culture of data protection compliance across all units of DATAx.
• Maintain records of all data processing activities carried out by DATAx.
• Qualifications Bachelor's or Master's Degree in Law, Technology or related fields.
• Experience within a legal, compliance, audit and/or risk function department, with experience in dealing with Data Protection issues.
• Have significant hands-on privacy experience and expert knowledge of data protection law and practice for the purposes of implementing PDPA mandates.
• Experience with managing regulatory engagement.
• Strong project management skills.
• Ability to work well under pressure and manage sensitive and confidential information.
• Excellent verbal and written communication skills, with strong attention to detail.
• Ability to communicate complex privacy-related concepts and requirements in simple terms, including being able to translate regulator recommendations into internal guidelines and other documentation.
• Understand DATAx's mission and core operations, specifically its processing operations, information systems, and data security and data protection needs.
• Keep abreast of changes in law and technology that may change the threat landscape and, as a result, change DATAx's exposure to risk.
• Core Competencies Data Protection Management - demonstrate the ability to design DATAx's Data Protection management program in accordance with legal requirements.
• Business Risk Management - Able to forecast and assess existing and potential data risks which impact the operation and/or profitability of DATAx as well as the development and roll out organization-wide strategies and processes to mitigate risks.
• Cyber and Data Breach Incident Management - Able to detect and report cyber and data-related incidents to drive effective resolution.
• Integrity - use your strong ethical compass to navigate what are often uncharted territories.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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• Establish and maintain DATAx's cyber and data security vision, strategy, and information security program to ensure assets are adequately protected and in line with the overall data security requirements of SCBX.
• Define and maintain cyber security standards and policies for DATAx.
• Act as an ambassador for cyber and data security, on behalf of DATAx, in relevant forums with external stakeholders and SCBX's subsidiaries.
• Understand and influence security legislation that affects DATAx's data business through regular interactions with the relevant regulators e.g. BOT.
• Engage in regular dialog with business stakeholders in DATAx to understand their needs, issues, and pipeline of planned new product/service development and provide guidance to comply with DATAx's security strategy.
• Balance information security needs with strategic business plans, identify risk factors, and determine solutions.
• Understand emerging information security threats, assess the potential degree of impacts and prioritize strategic focus areas to address these threats.
• Support the building of customer trust through transparent data practices and digital ethics.
• Devise measures/controls for DATAx to ensure compliance with security legislation.
• Serve the Board and garner confidence that DataX is making appropriate security decisions.
• Responsible for driving the strategic direction & rollout for security awareness/training programs to ensure secure behaviors.
• Define and approve KPIs for enterprise security governance.
• Ensure Security Operations function is appropriately servicing the enterprise.
• Collaborate with Internal Audit, Corporate Compliance, Information Technology, and Enterprise Risk to develop procedures for handling security breaches identified as enterprise-wide.
• Identify required skills for the organization, assess resource or skill gaps, and train or acquire talent to remediate knowledge gaps.
• Oversee the execution of initiatives to resolve cyber security incidents, providing regular updates to board, C-suite and others as required.
• Provide oversight of progress and effectiveness of Continuous Improvement plans.
• Qualifications Bachelor's or Master degree in information technology, computer science, management information systems, or related field.
• Relevant Professional certification essential: CISSP, CISA, CISM or CRISC.
• Knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity.
• Experience in setting up and managing information security team.
• Experience working in a fast-paced, technology-centric, and/or FinTech industry is an advantage.
• Proven experience in planning, organizing, and developing cyber and information security programs in large organizations.
• Experience serving as cyber and information security leadership in complex organizations.
• Core Competencies Business Acumen - demonstrate executive level business acumen.
• Security Acumen - have an in-depth knowledge of applicable laws and regulations as they relate to cyber and information security.
• Executive Communications - develop and clearly articulate a compelling cyber and information security vision that inspires and influences stakeholders and exhibit a strong executive presence with excellent written and oral communication and presentation skills.
• Analysis - demonstrate strong analytical and critical thinking skills,.
• Leadership - develop talent and assemble a highly effective team.
• Relationship Management - build strong internal and external networks.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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• Design and operationalize enterprise risk management framework across DATAx to enable continuous improvement.
• Engage in regular dialog with regulators on enterprise risk management areas to understand current issues and concerns, and align DATAx's enterprise risk management framework with regulatory needs.
• Ensure overall risk management framework and policies are in line with SCBx policies, serving as the lead and key point of contact in implementing a comprehensive risk ...
• Oversee and monitor compliance with applicable laws and regulations of Thailand, including but not limited to the information technology laws and rules, on behalf of DATAx.
• Ensure compliance with regulatory obligations whilst taking a commercial and practical approach to risk-related challenges and offering appropriate solutions for DATAx.
• Measure DATAx's risk tolerance and the level of risk DATAx is willing or able to take on.
• Organize and lead discussions and initiatives for enhancements of the risk management framework.
• Oversee the conduct of DATAx operating environment to identify and increase awareness of risks affecting the business.
• Report to and align with SCBx Risk Oversight Committee on any updates in risk policies to ensure that DATAx risk policies are up-to-date.
• Oversee data management and data compliance across DATAx is in accordance with data protection and policy regulations (e.g. BOT Data Governance Policy, PDPA).
• Oversee cyber and data security initiatives, ensuring alignment with DATAx's cyber and data security vision, strategy, and information security program to ensure assets are adequately protected.
• Supervise the conduct of risk assurance and due diligence on behalf of DATAx, if needed (e.g. vetting a new data procurement partner, etc.).
• Qualifications Bachelor's Degree, MBA/MS preferred; Education includes demonstrated knowledge in information technology, computer science, management information systems, analytics or related field.
• Knowledge of financial institution (bank or credit union) rules, regulations, and procedures with previous experience in the areas of enterprise risk management, internal audit and/or compliance preferred.
• Knowledge of risk management including industry trends, industry risks, and common practices.
• Extensive risk management, data management & governance, compliance, legal counsel and information security experience, with experience in a tech-related industry is preferred.
• Experience with managing regulatory engagement.
• A track record of acting as a trusted advisor to executive teams, with demonstrable experience of managing complex cases and limiting risk.
• Broad knowledge of risk management practices and experience in developing an effective risk management system.
• Excellent verbal and written communication skills and have experience in identifying or troubleshooting complex business challenges.
• Core Competencies Risk Management Expertise - Must be able to demonstrate a broad technical knowledge and expertise covering the conduct of business matters, corporate governance matters and regulatory risk and regulatory change matters.
• Analysis - Demonstrate strong analytical and critical thinking skills.
• Integrity - Apply strong ethical compass to navigate what are often uncharted territories.
• Executive Communication - Strong interpersonal, oral and written communication skills.
• Commercial Awareness - demonstrate an understanding of the business while maintaining a focus on managing risk controls to balance the risks managements needs and business requirements.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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• Monitors financing for development issues agreed at the third International Conference on Financing for Development in Addis Ababa and suggested at other international forums, as well as their trends in the Asia-Pacific region.
• Designs and conducts studies on financing for development issues, especially in the area of digital financing, digital payments, and digitalization of government, including regulatory and policy frameworks, and drafts reports and inputs for publications, including for the Financing for Development in the Asia and the Pacific series.
• Analyses economic prospects and policies in areas related to financing for development and their implications to the sustainable development agenda.
• Develops draft policy recommendations pertaining to the area of work described above, with a special emphasis on least developed countries, landlocked developing countries and small island developing States in the Asia-Pacific region.
• Formulates proposals for development strategies, financing policies and reform measures for presentation to intergovernmental bodies and other national, subregional and regional forums.
• Attends international, regional, and national meetings to hold discussions with representatives of other institutions, development partners, business associations, civil society organizations and academia.
• Organizes expert group meetings, seminars, etc. on financing for development issues.
• Prepares speeches and other inputs for presentations by senior staff.
• Intergovernmental supportProvides substantive support on economic issues of financing for development to intergovernmental bodies such as the General Assembly, the ESCAP Commission and the Committee on Macroeconomic Policy, Poverty Reduction and Financing for Development and expert group meetings on financing for development.
• Represents the organizational unit at international, regional and national meetings.
• Technical cooperationDesigns and monitors technical cooperation projects.
• Undertakes missions to member states, either alone or as a participant in a diverse team, as part of the ESCAP's technical cooperation activities.
• Prepares global, regional, national or sector analyses that provide a basis for advising national governments on economic development issues.
• Conducts training seminars and workshops for government officials and others.
• Formulates technical modalities for the evaluation of individual technical cooperation projects.
• GeneralSupports junior staff, reviewing their work and providing feedback.
• Participates in intra- and inter-Departmental undertakings of broader concern to represent the views or interests of MPFD.
• Performs other related duties as required, including a variety of administrative tasks necessary for the final delivery of the work section's service.
• Undertakes on-the-job and other training activities, both internally and externally.
• Competencies - PROFESSIONALISM: Ability to apply economic theories and concepts in different sectors of economic and sustainable development. Ability to conduct independent research on economic topics, determine suitability, validity and accuracy of data provided by different sources. Ability to identify and develop sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• EducationAdvanced university degree (Master's degree or equivalent) in economics, development finance or related field is required. A relevant first-level university degree in the above fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. PhD in economics is desirable.
• Work ExperienceA minimum of seven years of progressively responsible experience in economic research and analysis, policy formulation, application of economic principles in sustainable development programmes or related area is required.
• Experience in financing for development related research experience is required.
• Experience in producing technical research papers in areas of development finance in Asia and the Pacific is desirable.
• Experience working in developing technical assistance projects and preparation of reports for policy makers is desirable.
• Experience in working in the financial regulators and/or the banking and finance sector is desirable.
• Research experience in the area of digital financing, digital payments, and digitalization of government, including regulatory and policy frameworks is desirable.
• LanguagesEnglish and French are the working language of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.
• AssessmentQualified applicants may be evaluated through a competency-based interview and/or other assessment methods.
• Special NoticeStaff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
• For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 28 February 2022, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brunei Darussalam, Cabo Verde, China, Comoros, Cuba, Democratic People's Republic of Korea, Djibouti, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Haiti, Israel, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Namibia, Nauru, Norway, Oman, Palau, Panama, Papua New Guinea, Qatar, Republic of Korea, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Sao Tome and Principe, Saudi Arabia, Solomon Islands, Somalia, South Sudan, Timor-Leste, Turkey, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.
• The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
• United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
• Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
• The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
• Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the inspira account-holder homepage.
• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
• Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
• No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Identifies and analyzes staff development and career support needs and designs programmes to meet identified needs.
• Coordinates arrangements for Centrally-coordinated Programme trainings (including planning, budgeting, implementing, evaluating and reporting) and liaises closely.
• with counterparts in OHR on all training/learning matters.Supervises the implementation of the annual training plan for the Upgrading of substantive and technical skills and other career support programmes in consultation with management, line managers ...
• Provides inputs to the preparation of the proposed programme budget for training and development, monitors the use and allocation of the funds and prepares budgetary reports.
• Implements the day-to-day management of ESCAP's Learning Centre; provides induction orientation and briefing to new staff members.
• Plans, organizes, and coordinates with funds/programmes learning focal points for programmes such as language training, IT training, orientation/induction, pre-retirement, etc.
• Monitors participation in mandatory learning programmes (towards goal of 100% completion) and ensures systems are in place for new staff to participate in such programmes.
• Assists in the administration of performance management, including reporting on compliance and all related training.
• Participates in human resources projects and innovations to improve processes and procedures.
• Supervises Human Resources Assistants in the team.
• Performs other related duties as required.
• CompetenciesProfessionalism: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• EducationAdvanced university degree (Master's degree or equivalent) in human resources management, business or public administration, social science, education or a related field.
• A relevant first-level university degree in the above fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• A first-level university degree and no experience will be accepted for candidates who have passed the Young Professionals Programme Examination (YPP), the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).
• Work ExperienceA minimum of two years of progressively responsible experience in human resources management, administration or related area, or the successful completion of the United Nations National Competitive Recruitment Examination (NCRE) or Young Professionals Programme Examination (YPP) is required.
• Experience in the design and delivery of training and development programmes is desirable.
• Experience in actively fostering and supporting organizational change management programmes and initiatives is desirable.
• LanguagesEnglish and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.
• AssessmentQualified applicants may be evaluated through a competency-based interview and/or other assessment methods.
• Special NoticeThis is a temporary position and will be available until 30 November 2022. If the selected candidate is an internal staff member of the UN Secretariat, the selection will be recorded as a temporary assignment; an external candidate will initially be offered a temporary appointment. Any extension of appointment is subject to satisfactory performance and continued availability of the post.
• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
• In the event that this position becomes vacant, it will be filled through the Young Professionals Programme placement according to ST/AI/2012/2/Rev.1.
• Staff Members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
• Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements.
• ESCAP is committed to promoting diversity and gender equality within the Secretariat. Women candidates are strongly encouraged to apply.
• Subject to availability of funding for the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
• United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
• Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
• The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
• Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the inspira account-holder homepage.
• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
• Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
• No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Develops and designs research methodologies for advancing knowledge on social development at regional and national levels with a focus on reducing inequalities, leaving no one behind and broadening social protection.t.
• Initiates and implements research projects on a variety of cross-cutting socioeconomic issues, with a view to strengthening the evidence base of the social dimension of sustainable development.
• Collects, processes and analyzes data through the use of advanced quantitative metho ...
• Assesses and evaluates existing policies, programmes and initiatives to reduce inequality and leave no one behind.
• Liaises with other Divisions and Sections within the organizations as well as intergovernmental organizations, academic institutions, government bodies and NGOs to exchange ideas and enlist support for research analysis and other initiatives.
• Ensures that lessons learned are disseminated and incorporated into development programmes and other social development initiatives and activities.
• Organizes and provides substantial servicing of legislative meetings, intergovernmental meetings, expert group meetings, conferences, seminars and workshops.
• Develops draft policy recommendations and formulates proposals for regional strategies to address key challenges related to inequality and social protection.
• Prepares a variety of studies, reports, background papers, parliamentary documentation, etc. on a wide range of social development and related issues.
• Intergovernmental SupportProvides substantive support on social development issues to intergovernmental bodies (such as the General Assembly, the Economic and Social Council, and ESCAP Commission session and the Committee for Social Development).
• Represents the organizational unit at international, regional and national meetings.
• Organizes panels, round tables and related forums on social development issues for intergovernmental processes.
• Technical CooperationProvides technical assistance to ESCAP members and associate members to enhance national capacity to develop and implement social development policies aiming at reducing inequalities.
• Designs, monitors, backstops and assesses the implementation of technical cooperation programmes and projects.
• Undertakes missions to member states, either alone or as a participant in a diverse team, as part of the Organization's technical cooperation activities and/or in support of the work programme.
• Prepares global, regional, national or sectoral analyses that provide a basis for advising national governments on social development issues.
• Conducts training seminars and workshops for government officials and others.
• Formulates technical modalities for the evaluation of individual technical cooperation projects.
• GeneralParticipate in planning and preparation of the Section's budget and work programme and in the administration of its day-to-day operations.
• Provides leadership and work direction to assigned work team, and/or mentors and supervises the work of new/junior officers.
• Prepares statements on social and economic issues for senior management, as required.
• Performs other related duties as required.
• Competencies - Professionalism: Strong knowledge and understanding of theories and concepts related to socioeconomic development with a focus on inequality and leaving no one behind. A deep knowledge of and the ability to use quantitative methods and techniques. Strong analytical capacity and the ability to identify, analyze and articulate complex issues. Strong research skills, including ability to evaluate and integrate information from a variety of sources using standard methodologies and analytical techniques, draw conclusions and assess impact of policies in the area of social development. Ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• EducationAdvanced university degree (Master's degree or equivalent) in social affairs, economics, development, sociology, or other social science related field is required. A relevant first-level university degree in the above fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. PhD in a relevant field is desirable.
• Work ExperienceA minimum of seven years of progressively responsible experience in socioeconomic development, research and policy analysis is required.
• Demonstrated experience from own quantitative research and the use of advanced statistical methodologies is required.
• Experience from working in the region on issues relating to inequality, social protection and leaving no one behind is desirable.
• LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of another UN official language is an advantage.
• AssessmentQualified applicants may be evaluated through a competency-based interview and/or other assessment methods.
• Special NoticeThis is a temporary position and will initially be available until 30 November 2022. If selected, an internal candidate will be on temporary assignment to the post; an external candidate will initially be offered a temporary appointment. Any extension of appointment is subject to satisfactory performance and continued availability of the post.
• ESCAP is committed to promoting diversity and gender equality within the Secretariat. Women candidates are strongly encouraged to apply.
• Subject to availability of funding for the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
• United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
• Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
• The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
• Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the inspira account-holder homepage.
• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
• Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
• No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Coordinates with the commercial person to get the SAP updated.
• Issues PR/PO as well as contacting the procurement for the suppliers offer.
• Helps for the suppliers' arrangement for the delivery schedule and location.
• Coordinates with the team to get the timesheets recorded.
• Maintains the levels of the consumables in the office eg. paper, office supplies, coffee, etc.
• Handles/Organises the housekeeping tasks with the maids/ transportation for the teams incl. resources and scheduling.
• Coordinates with the IT services for IT-topic related for the teams.
• Issues the letters/ Documents/Submissions to the related parties, including the incoming/outgoing and tracking documents.
• Archives and updates the data in the shared folders.
• Consolidates the monthly progress reports.
• Communicates with the teams for process implementation for both onshore and offshore.
• Prepare the travelling documents as well as the coordination with the travelling agency for the travelling document, VISA and Passport implementation for the team.
• Arranges/organises the events as per the special occasions eg.dinner/ activities.
• Organization: Siemens Mobility.
• Company: SIEMENS MOBILITY LIMITED.
• Experience Level: Early Professional.
• Job Type: Full-time.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Coordinates with the commercial person to get the SAP updated.
• Issues PR/PO as well as contacting the procurement for the suppliers offer.
• Helps for the suppliers' arrangement for the delivery schedule and location.
• Coordinates with the team to get the timesheets recorded.
• Maintains the levels of the consumables in the office eg. paper, office supplies, coffee, etc.
• Handles/Organises the housekeeping tasks with the maids/ transportation for the teams incl. resources and scheduling.
• Coordinates with the IT services for IT-topic related for the teams.
• Issues the letters/ Documents/Submissions to the related parties, including the incoming/outgoing and tracking documents.
• Archives and updates the data in the shared folders.
• Consolidates the monthly progress reports.
• Communicates with the teams for process implementation for both onshore and offshore.
• Prepare the travelling documents as well as the coordination with the travelling agency for the travelling document, VISA and Passport implementation for the team.
• Arranges/organises the events as per the special occasions eg.dinner/ activities.
• Organization: Siemens Mobility.
• Company: SIEMENS MOBILITY LIMITED.
• Experience Level: Early Professional.
• Job Type: Full-time.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• วางแผนสร้าง Brand Awareness โดยออกแบบ A/W ให้ Consumer เกิดการรับรู้และ ประสบการณ์ที่ดีใน ตัวสินค้าและบริการที่นำเสนอ.
• บริหารจัดการเรื่อง Brand visibility / POP ในช่องทางจัดจำหน่าย และ Strategic areas ในพื้นที่กรุงเทพ รวมถึงการจัดกิจกรรมการตลาดต่างๆ.
• วางแผน ออกแบบ A/W คัดสรรการผลิต POP/ Premium สำหรับการจัดกิจกรรมการตลาด โดยประสานงานกับหน่วยงาน Marcom, จัดซื้อ เพื่อดำเนินการผลิต สร้างการรับรู้เข้าถึงตัวผู้ใช้โดยตรงและกระตุ้นให้เกิดการขาย ในช่องทางจัดจำหน่าย และเพื่อเป็นการสร้าง Brand awareness.
• วิเคราะห์และติดตามสถานการณ์ในภาคสนาม เช่น ข้อมูลกิจกรรมทางการตลาดของคู่แข่ง ในช่องทางต่างๆ เช่น การผลิต POP ที่คู่แข่งมีการผลิตและนำไปจัดกิจกรรม แจกให้กับร้านค้า / End user เพื่อรายงานและเสนอแนวหรือรูปแบบในการผลิตใหม่ๆ.
• ร้านค้า / End user เพื่อรายงานและเสนอแนแนวทางหรือรูปแบบในการผลิตใหม่Marketing Analysis วิเคราะห์ ข้อมูล Revenue Market Share / Target Achievement /ยอดขาย สินค้าต่างๆ ทั้ง Voice & Data รวมถึงวิเคราะห์ข้อมูล Customer Database.
• เพื่อวางแผนการเพิ่มยอดขายในแต่ละช่องทางจัดจำหน่าย ให้สามารถ Achieve Target ตาม KPI ของบริษัทวางแผนพัฒนา สื่อสำหรับช่องทางจัดจำหน่ายให้มีประสิทธิภาพ และเพื่อทำยอดขายเพิ่มมากขึ้น.
• Job Descriptionวางแผนสร้าง Brand Awareness โดยออกแบบ A/W ให้ Consumer เกิดการรับรู้และ ประสบการณ์ที่ดีใน ตัวสินค้าและบริการที่นำเสนอ.
• บริหารจัดการเรื่อง Brand visibility / POP ในช่องทางจัดจำหน่าย และ Strategic areas ในพื้นที่กรุงเทพ รวมถึงการจัดกิจกรรมการตลาดต่างๆ.
• วางแผน ออกแบบ A/W คัดสรรการผลิต Premium / POP สำหรับการจัดกิจกรรมการตลาด โดยประสานงานกับหน่วยงาน Marcom, จัดซื้อ เพื่อดำเนินการผลิต สร้างการรับรู้เข้าถึงตัวผู้ใช้โดยตรงและกระตุ้นให้เกิดการขาย ในช่องทางจัดจำหน่าย และเพื่อเป็นการสร้าง Brand awareness.
• วิเคราะห์และติดตามสถานการณ์ในภาคสนาม เช่น ข้อมูลกิจกรรมทางการตลาดของคู่แข่ง ในช่องทางต่างๆ เช่น การผลิต POP ที่คู่แข่งมีการผลิตและนำไปจัดกิจกรรม แจกให้กับร้านค้า / End user เพื่อรายงานและเสนอแนวทางหรือรูปแบบในการผลิตใหม่ๆ.
• Marketing Analysis วิเคราะห์ ข้อมูล Revenue Market Share / Target Achievement /ยอดขาย สินค้าต่างๆ ทั้ง Voice & Data รวมถึงวิเคราะห์ข้อมูล Customer Database เพื่อวางแผนการเพิ่มยอดขายในแต่ละช่องทางจัดจำหน่าย ให้สามารถ Achieve Target ตาม KPI ของบริษัท.
• งานด้าน Admin support ต่างๆ และปฏิบัติงานตามที่ผู้บังคับบัญชามอบหมาย.
• Recruiter Siriya Inrit (สิริญา อินทร์ฤทธิ์)

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• ตรวจสอบและ Follow เคสร้องเรียน และ ความพึงพอใจของลูกค้าที่มาใช้บริการ.
• ตรวจสอบและเปรียบเทียบคุณภาพการให้บริการของ AIS และคู่แข่งในกลุ่มธุรกิจ.
• ตรวจสอบความเรียบร้อยของร้านค้ารวมถึงสื่อประชาสัมพันธ์และการจัดแสดงสินค้าให้เป็นไปตามรูปแบบที่บริษัทกำหนด.
• รวบรวมข้อมูล สรุปรายงาน และ วิเคราะห์ผลที่ได้จากการตรวจสอบเพื่อหาแนวทางในการพัฒนาคุณภาพการให้บริการ.
• สนับสนุนการทำงานของ Retail Shop ในช่องทาง Online และ Offline.
• Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• MNP port in mismatch PHX,PPS for reduce customer complain and active number within SLA.
• MNP inform touch point to prompt correction for port in error from MC,ACQ channel and create new order.
• MNP port in - port out over SLA to reduce customer complaint.
• MNP Allow pin port out manual & overwrite process.
• War room support Game ON cases to increase MNP subscriber.
• Verify terminated number as return back to CLH and original operator to keep customers support our sevice.
• Coordinate & Negotiate with NBTC,CLH, to set business term and condition to correspond NBTC regulation and MNP issue Sending a copy of application form via digital form (SMS PDF).
• Setting system to face compair for MNP order.
• Verification cases as NBTC requested.
• Coordinate with operator donor and CLH for handling MNP cases Recall Number Return from CLH and other operator return back to AWN.
• Profile verification port in - port out reject between operator.
• Holiday schdule setting - Monitoring mnp unusual cases.
• Follow up port in - port out over SLA.
• Analytical report for mnp situation and monitoring competitor GAME on report - port in by pack price.
• Port in complete,reject across operator.
• port in pin reject.
• mnp port in - port out analysis.
• port in by chanel.
• report support CSM & RTB.
• Handling special cases as require from any parties Recruiter Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)

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• Job Posting Location Bangkok
• Job Summary Contact Center Operation Support
• Job Description Contact Center Operation Support KPIs monitoring & prepare performance analysis reports for operations & management Design or redesign call routing for mobile / AIS Fibre / Corp to fully support Self Service call flow Design or redesign interactive script for IVR / Voice AI (AIS Fibre / Corp / Partner) Configure call queue reserve & agent skill for daily operation and emergency Configure IVR service f ...