Job Description & Responsibilities:

• Answer customer calls with accurately, efficiently and professionally by following call center processes (English and Thai language)
• Maintain and update the necessary information for customer into related banking system with accurately
• Follow up on customer requests/issues or escalate to supervisors when needed according to department processes
• Perform sales activities to support business direction by providing and recommend the most suitable banking products and service to customer
• Fulfill other work assigned by supervisors or managers

Qualifications:

• Bachelor's Degree in any fields
• Able to work on shift schedule
• Knowledge of Financial and Banking business (if any)
• Computer literate in Microsoft Office - Word & Excel
• Customer service oriented

Personal Characteristics/ Attributes:

• Proactive, self-motivated and high responsibility
• Able to work in a team environment
• Possess good service mind and patient
• Able to work under pressure

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Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120

Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.

EN (https://krungsri.com/b/privacynoticeen)

ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง

ภาษาไทย (https://krungsri.com/b/privacynoticeth)