About the role :

• Provide personalised and attentive service to VIP members in the ICONSIAM VIP Lounge
• Handle VIP member enquiries, requests and concerns in a professional and timely manner
• Maintain detailed records and documentation related to VIP member activities and interactions
• Collaborate with cross-functional teams to enhance the VIP member experience
• Assist with the planning and execution of VIP member events and activities
• Continuously seek opportunities to improve service quality and member satisfaction

Hours of operation:

• Working 5 days/week
• Able to work in shift time (divided into 2 shifts : Morning session from 9.30 a.m. - 20.30 pm, Afternoon session from 11.00 a.m.-22.00 p.m.)

Benefit:

Base Salary + Experience + Toeic Score + Third Language

What we're looking for :

• Bachelor's degree in Liberal Arts / Humanities
• Proficiency in English and Thai, both written and spoken (minimum TOEIC score of 550)
• Have experience in Customer service , Department Store, Hotel, Airline at least 1 years
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions
• Attention to detail and the ability to multitask in a fast-paced environment
• Prior experience in customer service or a similar role within the service industry
• A positive, friendly, and enthusiastic attitude
• Able to work in shift time

If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.