เงื่อนไขการค้นหา

ประสบการณ์:

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ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Communicate with analysts and investors both Thai and Foreign investors.
• Prepare presentation for NDR and analyst conference.
• Manage IR trip itinerary and meeting schedules.
• Be working member of the 56-1 reporting, and annual report.
• Working in conjunction with the other 4 IR Staffs and the CEO/CFO.
• Bachelor/Master degree in Finance, Accounting, Economics, IR or related fields (Bachelor G.P.A. > 2.70, Master G.P.A. > 3.30).
• Excellent in communication both Thai & English ( Toeic score at least 800).
• Age not over 30.
• At least 2-3 years of work experience in investor relations, public relations, financial investment, accounting, legal, and other related field (IR backround and/or is from the financial industry is preferable).
• Strong understanding of financial reports, analytic methods, and financial data tools.
• Proficient in Microsoft office (PowerPoint, Excel, Word).
• Good Personality, Interpersonal skill, good analytical, team-work oriented, well organized, and problem-solving skill.
• Able to travel both upcontry and overseas.
• ติดต่อ: Phakyadar เพชร Taychamanoon.
• อีเมล์: [email protected]
• โทรศัพท์:

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿15,000 - ฿20,000

• Employee Experience Associate.
• Wildcats.io are the last real wild animals in the entrepreneurial landscape today. We were born amidst adversity in unprecedented times. Our aim is to empower organisations and individuals to explore, experiment and create new pathways of impact and success in the world of business.
• Wildcats has been inspiring big change to people and organisations across several Southeast Asian countries since the middle of 2020. Our mission is to break out unexpe ...
• We want YOU to be our Employee Experience Associate to recruit and inspire our Wildcats team, and establish the best practices and engagements that define the awesome culture that we have. You will report to the Global Head of Innovation.
• What our culture s like.
• We are highly motivated at what we do and we are not afraid to experiment. We encourage being bold.
• We don t give up easily! Grit is the name of the game..
• We *play* - like literally. We have daily poker, occasional tiktoks, weekly workouts, drinksss and so much more!.
• We are full of creative people. We have the coolest office online!.
• We re not the most serious people - we love our memes, cats, and everything else in between. Did I mention we have the coolest office online?.
• We create an impact for the world, through the company and through each and everyone individually..
• We work with people all around the region (From ASEAN all the way to the west!) you ll meet the most diverse, friendliest, and most fun people ever.
• Talk s cheap. Watch our interns showcasing our culture on the intern s Tiktok channel: https://www.tiktok.com/@lifeatwildcats.
• The Employee Experience Associate s Responsibilities are:
• Scale and grow Wildcats team across Southeast Asia, with priority in Thailand and Vietnam.
• Manage full recruitment life cycle from initial requirements gathering, sourcing, attraction, assessment, arranging interviews, offer handling, to onboarding.
• Proactive sourcing and screening of candidates through various channels (job portals, networking events, referrals etc.
• Establish programs and procedures that aligns every Wildcat to the same mission, values, and culture of the company.
• Work closely with the Leadership team to hire, train, and retain amazing people aligned with Wildcat s culture.
• Occasionally support ad-hoc cross-team human resource related tasks.
• Traits of The Employee Experience Associate.
• Diploma or Degree in Business, Human Resource Management, or other related disciplines.
• Fluency in English and Thai, with Vietnamese a bonus.
• Self-motivated, organised, proactive, and energetic.
• Embody the Wildcats values of Bold, Grit, Play, and Imagine.
• Strong interpersonal and communication skills.
• Looking for an opportunity to bring huge social and business impact via open innovation, idea development, venture building, community building.
• Bonus: Has experience in recruitment or human resource management.
• Can t Wait to Talk to Us?.
• We do Virtual Walk-in Interviews ! Visit https://bit.ly/37FFEFn between 4-5pm at GMT+7 (Thailand/Vietnam/West Indonesia time) and you will get to meet with one of our Management team members, who would gladly answer your questions, and might offer you the job on the spot:).
• Wildcats is an equal opportunity employer.
• Wildcats provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• The team assesses key regulatory and compliance risks for entities in Grab Financial Group; monitors for compliance with new or amended regulations; develops and implements controls, policies, procedures and training; conducts testing; investigates, surveils and monitors for compliance risks and breaches; and leads responses to regulatory examinations, audits and inquiries. We collaborate closely with cross-functional teams to enable technology-led solutions to meet compliance objectives. We also correspond with regional regulators and proactively identifies opportunities to deepen ...
• Get to know the Role:
• This is an individual contributor role based in Bangkok, Thailand and the individual will be the regulatory compliance lead for our new Invest business. This role will entail advising the business and seeing through our license application with the SEC as well as our planned business launch in 2H 2021. A candidate with the right background and experience can potentially be elevated to lead the compliance team for Grab Financial Group in Thailand.
• Regulatory Compliance Advisory.
• Assist in the license application for the Wealth business;.
• Render regulatory compliance advice on all aspects of compliance, including but not limited to: AML/KYC, investment suitability, outsourcing, business continuity and technology;.
• Develop, maintain and implement the Country compliance program, including formulating compliance policies and procedures, regulatory documentations, and maintaining compliance registers;.
• Ensure regulatory reporting requirements are met on a timely basis;.
• Review marketing materials to ensure compliance with regulatory requirements;.
• Work closely with operations and product teams to ensure enhancements in compliance processes are adhered to and play a driving role to implement system changes;.
• Act as the MLRO for the Company;.
• Assist to identify and act on potential/ actual AML risk issues such as the drafting of suspicious transaction reports, executing on key AML training initiatives, and the AML onboarding of customers; and.
• Discharge all responsibilities as the nominated Compliance Officer in accordance with regulations in assigned jurisdictions.
• Monitoring, Controls, and Governance.
• Assist to conduct compliance risk assessments and develop plans to address regulatory gaps and drive remediation efforts;.
• Support external and internal audits as required for, but not limited to, the purposes of regulatory or internal controls initiatives;.
• Support efforts in developing an incident reporting framework in relation to Compliance breaches;.
• Coordinate closely with subject matter experts to implement risk mitigation strategies in key areas such as personal data protection, transaction monitoring, business continuity, and information security;.
• Support and where necessary drive government relations activities in regional markets to deepen ties with financial regulators and central banks; and.
• Regularly update stakeholders regarding key compliance risks.
• Training and awareness.
• Responsible to create a compliance culture and awareness in Thailand operations; and.
• Provide compliance trainings and education to staff on a periodic basis;.
• The must haves:
• Minimum 8 years relevant experience in a regulatory compliance function within a financial institution or financial regulator;.
• Familiar with SEC and CMSB requirements and have previous experience in the wealth and/or asset management space;.
• Strong analytical and risk assessment skills, particularly the ability to extract insights;.
• Demonstrated willingness to "get hands dirty" to effectively solve problems;.
• Ability to work independently and yet still be team-oriented;.
• Proactive, self-motivated, detail oriented and well-organized;.
• Excellent written and oral communication skills in English and Thai, with the ability to adapt writing styles to suit a range of internal and external stakeholders;.
• Ability to forge strong relationships with colleagues and numerous stakeholders in a large organization; and.
• Apply a practical and commercially-sensitive mindset in developing creative solutions for the organization.
• We will love to have:
• AML Certification from the ACAMs or its equivalent;.
• Hands-on experience designing operational flows to manage regulatory change management/ compliance breach handling/ outsourcing/ technology risk processes; and.
• Interested and keen to develop a career in fintech.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Craft SCGP business highlights and communicate with analysts and investors both Thai and Foreign investors.
• Prepare presentation for NDR and analyst conference.
• Be a representative in IR visits to investors and other stakeholders.
• Working member at the 56-1 reporting and annual report.
• Working in conjunction with the other 4 IR Staffs and the CEO/CFO.
• Bachelor/Master degree in Finance, Accounting, Economics, IR or related fields (Bachelor G.P.A. > 2.70, Master G.P.A. > 3.30).
• Excellent in communication both Thai & English (Toeic score at least 800).
• Age between 30 - 35.
• At least 6-9 years of work experience in investor relations, stock analyst, public relations, financial investment, and other related field (IR background is a must).
• Strong understanding of financial reports, analytic methods, and financial data tools.
• Proficient in Microsoft office (PowerPoint, Excel, Word).
• Good Personality, Interpersonal skill, good analytical, team-work oriented, well organized, and problem-solving skill.
• Able to travel both upcontry and overseas.
• ติดต่อ: Phakyadar เพชร Taychamanoon.
• อีเมล์: [email protected]
• โทรศัพท์:

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Good environment and Good employee relations.
• Good working environment and good employee relations.
• ทำงานที่บ้าน.
• ประกันสังคม.
• ประกันสุขภาพ.
• มีเวลาการทำงานที่ยืดหยุ่น.
• เกี่ยวกับบริษัท
• บริษัท ทรานสคอสมอส (ไทยแลนด์) จำกัด ก่อตั้งเมื่อปี 2551 เป็นบริษัทในเครือของบริษัท ทรานสคอสมอส อิงค์ ประเทศญี่ปุ่น ให้บริการทางด้าน CRM Outsourcing Service อาทิเช่น บริการ Contact Center บริการรับจ้างบริหารระบบธุรกิจ (Business Process Outsourcing: BPO) และบริการด้าน Digital Marketing เพื่อตอบสนองความต้องการของลูกค้าให้ครบทุกด้าน
• Transcosmos (Thailand) Co., Ltd. is a subsidiary of transcosmos inc. of Japan. Combining the strengths of one of the founding value creators and business enablers with the expertise of the leading Marketing Chain Management outsourcing company, we provide integrated Business Process Outsourcing (BPO) solutions, focusing on Call Center, Data Management, and Online Support.
• ชื่อผู้ติดต่อ: คุณพรหมมินทร์ (อั้ม) ที่อยู่: Rama 9 Office No.9 Pakin Building 12th Floor, Ratchadapisek Road Dindaeng, Dindaeng, Bangkok 10400 Thailand โทรศัพท์: 098-2625744 โทรสาร: 02 642 1500 โฮมเพจ: http://www.trans-cosmos.co.th

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• All HR areas: Leadership development, Succession Planning, Talent Management, Recruitment, Comp & Ben, Employee Relation, Training & Development, Performance appraisal.
• Office administration, with support from Admin staff.
• Being the link between TDC and Global Omni Operations HR.
• Key accountabilities: A. HR Business Partnering (40%)Partner with the Managing Director TDC and the TDC leadership team to provide sparring, coaching and support on people and organizational topics.
• Support and enables leaders to address their organizational needs, in accordance with organizational strategy development, workforce planning and budgeting.
• Partner with Global HR, PPT HR & the TDC leadership team to ensure that the Global People & Sustainability strategy is deployed and translated into a local context.
• Handle tasks of Administration, General Affairs, Office Supplies, Security and Facilities & Infrastructure of the company.
• Support the development, and drive the achievement of the strategy taking into account business priorities and the global HR strategy.
• Collaborating with the PPT HR team & Global HR team to ensure effective communication across the organization.
• B. HR Administration & Employee Relations (40%)Handle HRM, HRD, benefits management, and performance management, recruitment and employee relations.
• Handle process of new employee and orientation.
• Handle employee welfare and benefits.
• Maintain employees record on HR system.
• Ensure the preparation of the monthly payroll effectively.
• Ensure compliance of company policies and procedures.
• Arrange employee relation and engagement activities to make and improve good relations with all employees.
• Apply analytical technique, statistic, and database to support all related decisions making.
• Managing internal communication with a proactive approach to informing and sharing business critical information.
• Provide collaboration in complying with the policy and regulations related to work environment, occupational health and safety.
• Providing accurate and on time reports to allow for timely management decision making.
• Support Managing Director as personal assistant.
• Project Management & Execution (20%)To partner with the global HR team to develop solutions, programs and policies, and execute these within the TDC structure.
• Other tasks/projects as assigned - including for example company values roll-out, employee engagement measurement & follow-up, management & calibration of talent pipeline, succession planning, employer branding.
• Crisis management, interpretation & guidance related to Thai government law changes.
• Minimum 5 years' experience in HR and Admin role.
• Ability to work well under pressure, independent, proactive, good management skills, highly responsible, reliable, positive attitude.
• International mindset.
• Knowledge of current Thailand Labour laws and regulations.
• Logical and methodical thinking, self-confident.
• Excellent in interpersonal skills, attention to details, team-oriented and hands on.
• Good skill to Microsoft office package, most preferred advance skill to EXCEL & PowerPoint.
• Strong communication & interpersonal skills.
• Project Management and execution.
• Good command in English & Thai, fluent in speaking and written.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.
• OR.
• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.
• CORE WORK ACTIVITIES.
• Managing the Human Resources Strategy.
• Executes and follows-up on engagement survey related activities.
• Champions and builds the talent management ranks in support of property and region diversity strategy.
• Translates business priorities into property Human Resources strategies, plans and actions.
• Implements and sustains Human Resources initiatives at the property.
• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.
• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.
• Creates value through proactive approaches that will affect performance outcome or control cost.
• Monitors effective use of myHR by property managers and employees.
• Leads and participates in succession management and workforce planning.
• Responsible for Human Resources strategy and execution.
• Serves as key change manager for initiatives that have high employee impact.
• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.
• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.
• Managing Staffing and Recruitment Process.
• Analyzes open positions to balance the development of existing talent and business needs.
• Serves as coach and expert facilitator of the selection and interviewing process.
• Surfaces opportunities in work processes and staffing optimization.
• Makes staffing decisions to manage the talent cadre and pipeline at the property.
• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.
• Monitors sourcing process and outcomes of staffing process.
• Ensures managers are competent in assessing and evaluating hourly staff.
• Managing Employee Compensation Strategy.
• Remains current and knowledgeable in the internal and external compensation and work competitive environments.
• Leads the planning of the hourly employee total compensation strategy.
• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.
• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.
• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.
• Managing Staff Development Activities.
• Ensures completion of the duties and responsibilities of the properties' Human Resources staff members, as outlined in applicable job description(s).
• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.
• Serves as resource to property Human Resources staff on employee relations questions and issues.
• Continually reinforces positive employee relations concepts.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area.
• CORE WORK ACTIVITIES.
• Supporting the Leading of Rooms Team.
• Champions the brand's service vision for product and service delivery.
• Monitors and promotes room rates, specials, and promotions at the residence.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations.
• Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands and complies with loss prevention policies and procedures.
• Contributing Information to Support Managing to Budget.
• Verifies accuracy of room rates to maximize revenue opportunities.
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives.
• Ensuring Exceptional Customer Service.
• Participates as needed in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and providing feedback to individuals; continuously strives to improve service performance.
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service within guidelines.
• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Interacts with guests to obtain feedback on product quality and service levels.
• Managing and Conducting Human Resources Activities.
• Participates in department meetings and continually communicates a clear and consistent message regarding the Room Operations goals to produce desired results.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate.
• Communicates performance expectations to employees in accordance with job descriptions for each position.
• Participates in the employee performance appraisal process.
• Coaches, counsels and encourages employees.
• Interviews and assists in making hiring decisions.
• Participates in employee progressive disciplinary procedures as required.
• Schedules employees to business demands and for tracks employee time and attendance.
• Assists in performing the payroll function.
• Oversees daily shift operations and ensures compliance with all policies, standards and procedures.
• Drives positive employee engagement by conducting the department feedback sessions and creating action plans to address open concerns.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Partner with leaders to help drive business performance using sound HR knowledge in the areas of workforce planning, change management, employee productivity recruitment and selection, and employee relations.
• Coach managers and employees to be consistent with policies/practices, legal considerations.
• Implement and execute employee relations programs/practices that create a positive organizational culture and enable management effectiveness.
• Continuously assess the effectiveness of all human resources programs relative to the achievement of desired goals and outcomes and the overall business plans.
• Develop and execute a strategic recruitment plan designed to institutionalize the continuous improvement of the business' talent pool.
• Support Rewards team with the coordination and management of benefits plans.
• Facilitate resolution of employee relations issues ;employee concerns and/or grievances.
• Proactively deal with service providers, suppliers and contractors for office and equipment maintenance.
• Manage and allocate funds for office operations and staff engagement.
• Ensure workplace health & safety to prevent health hazard.
• Organize company events, conferences and business trip bookings.
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Performs other related duties as required and assigned.
• What you'll need:
• Bachelor's degree or higher in Business Management, Administration, Human Resource.
• At least 5 years' experience in a HR generalist and office management role.
• Excellent verbal and written communication skills.
• Detailed oriented and have the ability to multitask, good time management.
• Strong analytical, problem solving and interpersonal skill.
• Ability to work independently.
• Well versed in Thailand labour law and regulation, stay current on changes in laws and regulations.
• Proficient in both Business level English and Thai.
• What you'll get:
• An environment that values honesty, transparency and respect with awesome co-workers.
• The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.
• Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
• An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Lead development of 5-year CU portfolio plan to enable profitable market share growth and gain consensus on priorities and resource plans.
• Develop and monitor market intelligence, bringing customer insight into brand strategies and marketing plans.
• Work with CU Head of Marketing and Territory Asset Heads to reassess key priorities for current year activities to ensure optimal resource allocation.
• Pricing (value, portfolio).
• Capability and Organization Accountabilities.
• Establish connectivity with TPLT to ensure effective/efficient communication.
• Participate and deliver key inputs to CU crop campaign teams (brand plans, value pricing, campaign priorities, etc.).
• Accountabilities CU Strategy and Business accountabilities.
• Lead brand planning, post-patent-defense, product lifecycle managaement, and value & portfolio pricing for Hot Pepper and Tomato.
• Lead NPI excellence through leadership and coordination of an NPI team and overall process (where relevant).
• Contribute as a Key member of the CU Commerical Team (CCT) and Territory Portfolio Leadership team (TPLT), and crop campaign teams, ensuring that operational decisons are aligned to asset strategies and maximize value of assets across crops.
• Lead development of 5-year CU portfolio plan to enable profitable market share growth and gain consensus on priorities and resource plans.
• Develop and monitor market intelligence, bringing customer insight into brand strategies and marketing plans.
• Work with CU Head of Marketing and Territory Asset Heads to reassess key priorities for current year activities to ensure optimal resource allocation.
• Pricing (value, portfolio).
• Capability and Organization Accountabilities.
• Establish connectivity with TPLT to ensure effective/efficient communication.
• Participate and deliver key inputs to CU crop campaign teams (brand plans, value pricing, campaign priorities, etc.).
• Knowledge, experience & capabilities.
• Critical knowledge.
• Syngenta products and key competitor products.
• Crops and agronomy knowledge.
• Customers / Channels in country.
• Internal processes / governance.
• Marketing, Business operations, basic understanding on R&D and finance.
• Critical experience.
• Internal experience of the agri-business sector in Marketing, Sales and Strategy.
• Experience in campaign development.
• Working relationship with territory organization and other functions.
• Critical technical, professional and personal capabilities.
• Understand market dynamics and competitive environment in CU Hot Pepper and Tomato markets and translate it into strategy.
• Designs effective product life cycle management strategy and brand strategy.
• Ability to apply MaSE pillars effectivelyCreates strong, distinctive brand.
• Delivers distinctive value proposition to customer.
• Develops/implements effective pricing strategy.
• Able to use market research effectively to understand customer, markets and channels.
• Anticipates changes in the market and adjusts strategies accordingly.
• Analytical & strategic thinking.
• Financial acumen.
• Influencing and negotiation.
• Communication and presentation skills.
• Program / project management.
• Critical leadership capabilities.
• Sets ambitious strategic goals.
• Communicates with impact.
• Leads change and holds ambiguity.
• Builds a culture of innovation.
• Focuses on customers.
• Manages for performance.
• Develops people, organization and self.
• Collaborates across boundaries.
• Innovations.
• Employee may, as part of his/her role and maybe through multifunctional teams, participate in the creation and design of innovative solutions. In this context, Employee may contribute to inventions, designs, other work product, including know-how, copyrights, software, innovations, solutions, and other intellectual assets.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Number 21007637
• Job Category Reservations
• Location The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road, Bangkok, Bangkok, Thailand
• Brand The Luxury Collection
• Schedule Full-Time
• Relocation? N
• Position Type Non-Management
• Located Remotely? N
• The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world's most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
• POSITION SUMMARY.
• Responsible for all assigned tasks in the Guest Engagement Center: Operator and Reservations.
• Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors..
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• Local Thai resident or Expatriate who lives or works in Thailand only.
• Education and Experience.
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
• CORE WORK ACTIVITIES.
• Leading Guest Services Team.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures recognition of employees is taking place across areas of responsibility.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Celebrates successes and publicly recognizes the contributions of team members.
• Maintaining Guest Services and Front Desk Goals.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
• Managing Projects and Policies.
• Ensures compliance with all Front Office policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Ensuring Exceptional Customer Service.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Managing and Conducting Human Resource Activities.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees are treated fairly and equitably.
• Manages employee progressive discipline procedures for Front Office Staff.
• Administers the performance appraisal process for direct report managers.
• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
• Additional Responsibilities.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• OR.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
• CORE WORK ACTIVITIES.
• Managing Day-to-Day Operations.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Leading Food and Beverage Team.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.
• Ensuring Exceptional Customer Service.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
• Managing and Conducting Human Resource Activities.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.
• Additional Responsibilities.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
• OR.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
• Skills and Knowledge.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
• Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• CORE WORK ACTIVITIES.
• Developing and Maintaining Food and Beverage/Culinary Goals.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Strives to improve service performance.
• Developing and Maintaining Budgets.
• Develops and manages Food and Beverage budget.
• Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Focuses on maintaining profit margins without compromising guest or employee satisfaction.
• Leading Food and Beverage/Culinary Team.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Serves as a role model to demonstrate appropriate behaviors.
• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
• Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
• Ensuring Exceptional Customer Service.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Empowers employees to provide excellent guest service.
• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
• Managing and Conducting Human Resource Activities.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
• Brings issues to the attention of Human Resources as necessary.
• Ensures employees are treated fairly and equitably.
• Coaches team by providing specific feedback to improve performance.
• Additional Responsibilities.
• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
• CORE WORK ACTIVITIES.
• Supporting Property Operations and Guest Relations Needs.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Sends copy of MOD report to all departments on a daily basis.
• Strives to improve service performance.
• Ensures compliance with all policies, standards and procedures.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Supporting Profitability Goals.
• Understands and complies with loss prevention policies and procedures.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Managing the Guest Experience.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Empowers employees to provide excellent customer service.
• Provides immediate assistance to guests as requested.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Ensures employees understand customer service expectations and parameters.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Records guest issues in the guest response tracking system.
• Assisting Human Resources Activities.
• Participates as needed in the investigation of employee and guest accidents.
• Observes service behaviors of employees and providing feedback to individuals.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures employees are cross-trained to support successfully daily operations.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

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ประเภทงาน:

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เงินเดือน:

สามารถต่อรองได้

• The Office Manager will provide direction for office services which includes work in the areas of project and service management, vendor management, people management and budget management. Key Accountabilities
• Formulates long-range objectives, policies, procedures and strategy which includes directing the day-to-day activities of office services.
• Implements and ensures processes for safety and security on a day-to-day basis.
• Partners with tenants and businesses to understand, coordinate and implement future office services needs.
• Designs budget and controls capital and expenses which includes analysis of all costs on an ongoing basis and making day-to-day purchase decisions.
• Leads vendor management, includes developing the office services insourcing or outsourcing strategy, negotiating building lease terms and interactions with landlords and handling service performance.
• Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
• Other duties as assigned Qualifications
• Minimum Qualifications
• Bachelor's degree in a related field or equivalent experience Preferred Qualifications
• Ability to handle Global Mobility Management for Expatriate Executives
• Ability to handle overall Bangkok Office Management and Relationship Management to ensure all employees will get professional services in appropriate lead time
• Ability to manage all executives' guests/ visitors by managing all office facility, accommodation, travelling, executive meeting arrangement, event organization with highest service level
• Ability to cooperate with HR & Administration teams regarding Employees Benefit Support i.e. health check, employee benefits, and cost allocation
• Ability to cooperate with Finance/Accounting teams in area of budget and payment management
• Ability to work with Safety (EHS) team, building/ facility owner in area of all safety matters including Covid-19 risk & regulation management among Bangkok office
• Direct experience in VISA/Work Permit, and global mobility management in large MNC company
• Mature, agile, flexible, well-organized, and high service-minded
• Proactive, fast response, hands-on, result-driven with high ownership mindset
• Strong problem-solving, communication, interpersonal, and people management skills
• Excellence command of English both spoken and written
• Our Offer
• We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
• Interested? Then make sure to send us your CV and cover letter in English today:
• Follow us on LinkedIn: https://www.linkedin.com/company/cargill
• Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/

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เงินเดือน:

สามารถต่อรองได้

• Identify areas of business opportunity and growth for the business unit.
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales.
• Contribute to new business initiatives and participate in the development and launch of new services.
• Financial Management.
• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned.
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets.
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines.
• Client Servicing.
• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth.
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace.
• Lead the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement.
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division.
• People Development.
• Establish a strong team environment focused on exceeding internal and external client requirements.
• Conduct consistent periodic coaching to observe team members with clients and provide feedback.
• Contribute to driving world class employee engagement through the implementation of relevant organizational initiatives that build on employee commitment.
• A little bit about you
• Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high engagement among their team members. A team player, who has the ability to collaborate with peers, and contribute to the management team of NielsenIQ.
• At least 5 years for Senior Manager level/ more than 10 years of experience for Associate Director in FMCG, sales, market research or modern trade retail or marketing consulting firm.
• Expert knowledge of statistics, multivariate analysis and understand on retail dynamics and eye for future trends.
• Ability to manage and develop people and leadership with P&L responsibility.
• Detail-oriented team player with good problem-solving and project management.
• Passionate about client development.
• Very good influencing and persuading skills.
• Excellent written and verbal communication; English proficiency is a must.
• Highly competent in MS Excel & PowerPoint and/ or Google Spreadsheet & Slides.
• Additional Information
• About NielsenIQ.
• NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit www.niq.com.
• NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
• CORE WORK ACTIVITIES.
• Managing Housekeeping Operations and Budgets.
• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
• Inspects guestrooms on a daily basis.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to verify adequate supplies.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Verifies all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
• Conducting Human Resources Activities.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
• Schedules employees to business demands and for tracks employee time and attendance.
• Verifies employees understand expectations and parameters.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
• Observes service behaviors of employees and provides feedback to individuals.
• Verifies employee recognition is taking place on all shifts.
• Participates in an on-going employee recognition program.
• Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensuring Exceptional Customer Service.
• Sets a positive example for guest relations.
• Understands the brand's service culture.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.