เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿18,000 - ฿22,000

• Advise on the company s product, solve customers query via phone.
• Collect customers complaints, responses; and work with other departments to find a quick and relevant solution.
• Monitor customers satisfaction, determine the cause of problem and propose solutions for improvements.
• Come up with a customer care plan and implement it on a monthly, quartetly and yearly basis.
• Perform other tasks as assigned by the supervisor.
• Bachelor's Degree in a related field.
• Over 2 years of hands on experience.
• Male or Female, 26-35 years old.
• Have good ability to communicate in English.
• Have good planning and analyzing skills.
• Communication, persuasion, negotiation and problem handling skills.
• Evaluate and analyze data, the market, trends.
• Ability to work independently and work in groups.
• Salary can be negotiated based on the personal capability.
• Full insurance under the Labor Law.
• Quarterly bonus based on performance.
• Teambuilding and annual company trip.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, we don t just create products we create the kind of wonder that s revolutionized entire industries. It s the diversity of our people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! This role will focus on both specific commodity and also finish good products. It is acting a key collaborate with various operations functional team.
• Key Qualifications.
• Experience with high volume, consumer electronic manufacturing technologies (preferred) in the areas of design, process, commodity cost, factory cost, supply and quality management.
• Track record achieving significant results on sophisticated projects in a often ambiguous and always fast changing environment.
• Proven leadership in driving solutions to challenges.
• Incredible drive, motivation, and energy to completing any challenge given.
• Exceptional written and verbal communication skills and executive presentations.
• Exceptional ability to establish relationships, build cross-functional teams and exert effective influence in a matrix organization.
• Ability to think strategically, while driving tactical program execution.
• Attention to detail without becoming lost in the details.
• Sensitivity on data mining and strong ability for data analysis with logical methods under complicated circumstances even with some data missed.
• Operate in an ambiguous environment, taking charge in the absence of leadership.
• Act as resident specialist in assigned commodity. Collaborate with WW Procurement to conduct capacity planning, prepare vital and timely action for potential supply issues and provide accurate supply projection.
• Lead the operational side of development builds during new product introductions for any assigned products.
• Lead Apple team's new product introduction efforts during ramp within the Operations sphere. Specific goals include team leadership in driving issue resolution, supply chain design, schedule, cost, quality, availability and order cycle time goals.
• Continue leading operation for the product after introduction in sustaining timeframe till end of life for the whole life cycle covering demand fulfillment, supply chain management, engineering/quality issue fix, cost.
• Host regular meetings for both OEM and Apple teams to review capacity, material, order fulfillment, yield, quality, etc to timely track manufacturer in a good trend.
• Plan capacity for short term and long term based on well judged assumptions aligned with OEM after considering director labor, equipments, OEM capabilities, and make sure commitment can be hit. Capacity plan is requested down to daily, weekly, monthly, quarterly for different kinds of analysis purposes and breakdown by product configurations for planning demand allocation.
• Establish direct labor management process with OEM to closely monitor direct labor attrition, absence, hiring, labor on-hand to ensure smooth manufacturing, especially in peak labor demanding season. Can quickly re-act for any labor issue and assess the impact for the supply chain, production, engineering, quality, etc. and fix the issue in the timely manner.
• Flexible to lead OEM capacity to accommodate for demand diversity, material shortage by optimizing equipment, director labor as well as in-direct labor to minimize idling charge.
• Lead Apple cross functions to bring up OEM to continue improving/lesson learned to well prepared for the new challenges upcoming.
• Handle Finished Good excess between OEM and Apple planning team to balance OEM s high inventory pressure and Apple s lean supply chain management. Aim for aging Finished Goods disposition within Apple team and arrange rework activities accordingly.
• Organize OEM manufacturing partners to develop, ramp, and introduce products. Develop rapport with partners and detailed knowledge of "how the factory works," its capabilities and limitations.
• Lead matrix team members from across all functions in Asia within Operations to develop new product plans. Typical functions include WW Planning, Global Supply Managers, Technical Program Manager, Quality, Supplier Quality Engineer, Test Engineer, Design For Manufacturing.
• Represent operations with the product design teams. Use production expertise to influence for DFX, supply chain, testability, product features.
• Identify, marshall and organize resources (Apple Staff, OEM Staff, Contractors, etc) to meet required goals. - Communicate project status updates to various project partners, including team members and executives within Apple and OEMs. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.
• Always push innovation and outstanding in Apple products and program management practices. - Support coverage in other products in the region. Travel to another location on other products on an as-needed basis to drive issue resolution and/or support build/ramp activities.
• Education & Experience.
• An MBA or MS. A combination of both formal education and experience in Engineering and business is a plus. Equivalent experience is acceptable.
• LANGUAGE PROFICIENCY Fluent in Thai and English a must, Chinese would be advantageous.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, we don t just create products we create the kind of wonder that s revolutionized entire industries. It s the diversity of our people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! This role will focus on both specific commodity and also finish good products. It is acting a key collaborate with various operations functional team.
• Key Qualifications.
• Experience with high volume, consumer electronic manufacturing technologies (preferred) in the areas of design, process, commodity cost, factory cost, supply and quality management.
• Track record achieving significant results on sophisticated projects in a often ambiguous and always fast changing environment.
• Proven leadership in driving solutions to challenges.
• Incredible drive, motivation, and energy to completing any challenge given.
• Exceptional written and verbal communication skills and executive presentations.
• Exceptional ability to establish relationships, build cross-functional teams and exert effective influence in a matrix organization.
• Ability to think strategically, while driving tactical program execution.
• Attention to detail without becoming lost in the details.
• Sensitivity on data mining and strong ability for data analysis with logical methods under complicated circumstances even with some data missed.
• Operate in an ambiguous environment, taking charge in the absence of leadership.
• Act as resident specialist in assigned commodity. Collaborate with WW Procurement to conduct capacity planning, prepare vital and timely action for potential supply issues and provide accurate supply projection.
• Lead the operational side of development builds during new product introductions for any assigned products. - Lead Apple team's new product introduction efforts during ramp within the Operations sphere. Specific goals include team leadership in driving issue resolution, supply chain design, schedule, cost, quality, availability and order cycle time goals.
• Continue leading operation for the product after introduction in sustaining timeframe till end of life for the whole life cycle covering demand fulfillment, supply chain management, engineering/quality issue fix, cost.
• Host regular meetings for both OEM and Apple teams to review capacity, material, order fulfillment, yield, quality, etc to timely track manufacturer in a good trend.
• Plan capacity for short term and long term based on well judged assumptions aligned with OEM after considering director labor, equipments, OEM capabilities, and make sure commitment can be hit. Capacity plan is requested down to daily, weekly, monthly, quarterly for different kinds of analysis purposes and breakdown by product configurations for planning demand allocation.
• Establish direct labor management process with OEM to closely monitor direct labor attrition, absence, hiring, labor on-hand to ensure smooth manufacturing, especially in peak labor demanding season. Can quickly re-act for any labor issue and assess the impact for the supply chain, production, engineering, quality, etc. and fix the issue in the timely manner.
• Flexible to lead OEM capacity to accommodate for demand diversity, material shortage by optimizing equipment, director labor as well as in-direct labor to minimize idling charge.
• Lead Apple cross functions to bring up OEM to continue improving/lesson learned to well prepared for the new challenges upcoming. - Handle Finished Good excess between OEM and Apple planning team to balance OEM s high inventory pressure and Apple s lean supply chain management. Aim for aging Finished Goods disposition within Apple team and arrange rework activities accordingly.
• Organize OEM manufacturing partners to develop, ramp, and introduce products. Develop rapport with partners and detailed knowledge of "how the factory works," its capabilities and limitations.
• Lead matrix team members from across all functions in Asia within Operations to develop new product plans. Typical functions include WW Planning, Global Supply Managers, Technical Program Manager, Quality, Supplier Quality Engineer, Test Engineer, Design For Manufacturing. - Represent operations with the product design teams. Use production expertise to influence for DFX, supply chain, testability, product features.
• Identify, marshall and organize resources (Apple Staff, OEM Staff, Contractors, etc) to meet required goals.
• Communicate project status updates to various project partners, including team members and executives within Apple and OEMs. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.
• Always push innovation and outstanding in Apple products and program management practices. - Support coverage in other products in the region. Travel to another location on other products on an as-needed basis to drive issue resolution and/or support build/ramp activities.
• Education & Experience.
• An MBA or MS. A combination of both formal education and experience in Engineering and business is a plus. Equivalent experience is acceptable.
• LANGUAGE PROFICIENCY Fluent in Thai and English a must, Chinese would be advantageous.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Introduction.
• As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.<br/>Your Role and Responsibilities<br/>Inspired Talent is one of the 6 principles that underpins the IBM Way and our business success. Without our people, who are one of our key differentiators, we would not be able to solve real-world challenges for our clients and their customer. As a Practice Leader, you play a critical role in the ASEAN markets in leading the journey to become a talent-centric organization.<br/>Everything you will do will be about helping our practitioners keep their skills relevant to the needs of clients and their customers. As leaders, you need to ensure our people develop future skills to stay relevant in the marketplace and 'Be Essential' to clients. In addition to the following responsibilities, you are expected to support engagements, solutioning and campaigns, as well as providing delivery oversight.<br/>Workforce & Talent Strategy Accountable for executing against the Pyramid and Practice Headcount targets by managing costs and maximizing client value.
• Accountable for hiring talent and determining where to best source skills by executing a hiring plan that takes into account future pipeline and talent needs, executing seamless hiring process and delivering optimal experience for new hires.
• Ensure the execution of the skill sourcing strategy (labor mix) which interlocks with Service Line offering strategies on volume of skill, type of skill, and cost of skill to meet demand and ensure we get ahead of the market for future skills.
• Pro-actively shape a diversified workforce, addressing IBM-wide objectives around diversity and inclusion.
• Talent Development Drive community participation and engagement for the Practice, fostering a sense of connectedness and energy among practitioners of all bands. Empower the Practice to own culture creation by establishing communication channels, such as Slack, and holding 'all-hands calls'.
• Accountable for progression and performance management, retention and attrition.
• Define the training and development paths for the Practice, in close collaboration with the Service Line Leaders and provide a culture of transparency, feedback and mentorship.
• Ensure that Practitioners are afforded the time to attend training sessions and attain credentials in order to gain industry eminence in and outside of IBM to be a competitive voice in the market.
• Collaborate with HR to identify candidates for skill development via reskilling and upskilling programs.
• Provide oversight for reskilled employees by providing further shadowing and mentoring until they become ready for project deployment.
• Operational Health and Delivery Accountable for utilizationin line with Service Line economic model expectations by actively managing the bench to improve low utilization.
• Improve low utilization by helping practitioners get on billable client work by working closely with Workforce Management.
• Ensure that projects be staffed with practitioners that are deployed on right-fit roles that match skill requirements and account/offering needs that meet industry demands.
• Establish excellence in client delivery by investment in continuous improvement programs and solutioning from service delivery quality experience.
• Define mechanisms to drive effective adoption of Process, Methods & Tools (PM&T) by improving predictability and quality of client deliverables.
• Required Technical and Professional Expertise<br/>Skills and Experience Required 15 or more years of IT experience with a growth mind set and continuously reinvent oneself. Preferably have experience running a practice or competency. Well known in the IT industry for the deep technical skills. Ability to balance a market facing / client role and the practice leader role. Ability to attract talents into the practice and inspire talents. Client centric and understands the perspective of the client in terms of challenges, drivers, KPIs and challenges. Deep technical experience in the practice, have both consulting and end to end implementation experiences with quality delivery. Experience in agile and other SDLC - hybrid agile, waterfall etc. Excellent communication to C level executives.
• Preferred Technical and Professional Expertise<br/>N/A<br/>About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.<br/>Your Life @ IBMWhat matters to you when you're looking for your next career challenge?<br/>Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.<br/>Impact. Inclusion. Infinite Experiences. Do your best work ever.<br/>About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.<br/>Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.<br/>IBM intends this job to be performed entirely outside of Colorado.<br/>Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Introduction.
• As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.<br/>Your Role and Responsibilities<br/>Your Role and Responsibilities<br/>Inspired Talent is one of the 6 principles that underpins the IBM Way and our business success. Without our people, who are one of our key differentiators, we would not be able to solve real-world challenges for our clients and their customer. As a Practice Leader, you play a critical role in the ASEAN markets in leading the journey to become a talent-centric organization.<br/>Everything you will do will be about helping our practitioners keep their skills relevant to the needs of clients and their customers. As leaders, you need to ensure our people develop future skills to stay relevant in the marketplace and 'Be Essential' to clients. In addition to the following responsibilities, you are expected to support engagements, solutioning and campaigns, as well as providing delivery oversight.<br/>Workforce & Talent Strategy Accountable for executing against the Pyramid and Practice Headcount targets by managing costs and maximizing client value.
• Accountable for hiring talent and determining where to best source skills by executing a hiring plan that takes into account future pipeline and talent needs, executing seamless hiring process and delivering optimal experience for new hires.
• Ensure the execution of the skill sourcing strategy (labor mix) which interlocks with Service Line offering strategies on volume of skill, type of skill, and cost of skill to meet demand and ensure we get ahead of the market for future skills. Pro-actively shape a diversified workforce, addressing IBM-wide objectives around diversity and inclusion. Talent Development Drive community participation and engagement for the Practice, fostering a sense of connectedness and energy among practitioners of all bands. Empower the Practice to own culture creation by establishing communication channels, such as Slack, and holding 'all-hands calls'.
• Accountable for progression and performance management, retention and attrition.
• Define the training and development paths for the Practice, in close collaboration with the Service Line Leaders and provide a culture of transparency, feedback and mentorship. Ensure that Practitioners are afforded the time to attend training sessions and attain credentials in order to gain industry eminence in and outside of IBM to be a competitive voice in the market.
• Collaborate with HR to identify candidates for skill development via reskilling and upskilling programs.
• Provide oversight for reskilled employees by providing further shadowing and mentoring until they become ready for project deployment.
• Operational Health and Delivery Accountable for utilizationin line with Service Line economic model expectations by actively managing the bench to improve low utilization.
• Improve low utilization by helping practitioners get on billable client work by working closely with Workforce Management.
• Ensure that projects be staffed with practitioners that are deployed on right-fit roles that match skill requirements and account/offering needs that meet industry demands. Establish excellence in client delivery by investment in continuous improvement programs and solutioning from service delivery quality experience. Define mechanisms to drive effective adoption of Process, Methods & Tools (PM&T) by improving predictability and quality of client deliverables. Additional Responsibility: Engage Client C level executives to advise client to adopt hybrid cloud management practices, process and operation model to address clients' challenges in transforming operations to cloud. Work with cloud application architects and cloud engineering platform team in proposing the right hybrid cloud management and DevSecOps solution. Establish architecture control in hybrid multi-cloud platform. Provide best practices in Hybrid Cloud Management.
• Skills and Experience Required 15 or more years of IT experience with a growth mindset and continuously reinvent oneself. Preferably has Devsecops and Automation experience. Preferably have experience running a practice or competency. Well known in the IT industry for the deep technical skills. Ability to balance a market-facing / client role and the practice leader role. Ability to attract talents into the practice and inspire talents. Client-centric and understands the perspective of the client in terms of challenges, drivers, KPIs and challenges. Deep technical experience in the practice, have both consulting and end to end implementation experiences with quality delivery. Experience in agile and other SDLC - hybrid agile, waterfall etc. Excellent communication to C level executives. Deep experience in Hybrid Cloud Management operations and service management.
• Experienced with deployment patterns, best practices and hardening guidelines. Certified in one of the cloud platform (i.e. AWS, Azure, Google, IBM Cloud) as a Solution Architect. Experience in Kubernetes, microservices / APIs.
• Required Technical and Professional Expertise 15 or more years of IT experience with a growth mindset and continuously reinvent oneself. Preferably has Devsecops and Automation experience. Preferably have experience running a practice or competency. Well known in the IT industry for the deep technical skills. Ability to balance a market-facing / client role and the practice leader role. Ability to attract talents into the practice and inspire talents. Client-centric and understands the perspective of the client in terms of challenges, drivers, KPIs and challenges. Deep technical experience in the practice, have both consulting and end to end implementation experiences with quality delivery. Experience in agile and other SDLC - hybrid agile, waterfall etc. Excellent communication to C level executives. Deep experience in Hybrid Cloud Management operations and service management.
• Experienced with deployment patterns, best practices and hardening guidelines. Certified in one of the cloud platform (i.e. AWS, Azure, Google, IBM Cloud) as a Solution Architect. Experience in Kubernetes, microservices / APIs.
• Preferred Technical and Professional Expertise<br/>NA<br/>About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.<br/>Your Life @ IBMWhat matters to you when you're looking for your next career challenge?<br/>Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.<br/>Impact. Inclusion. Infinite Experiences. Do your best work ever.<br/>About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.<br/>Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.<br/>Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Introduction.
• At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.<br/>Your Role and Responsibilities<br/>This role is a technical role to support clients in their digital transformation journey, taking advantage of hybrid cloud with Red Hat OpenShift. The architect must have an understanding as well as hands-on experience in digital transformation projects and an ability to provide a roadmap from the current to 'to-be' landscape by proposing appropriate Red Hat and IBM solutions, based on OpenShift platform.<br/>Primary job responsibilities: Provide presales technical support for the development and implementation of complex solutions - Use your extensive knowledge and technical expertise to prepare detailed specifications for them, deliver presentations, workshops, and proofs of concepts, and demonstrate our offerings to customers and partners.
• Present complex solutions to potential customers and design value-driven architectures, explaining the application and business value of IBM & Red Hat's solutions.
• Educate partners on the capabilities of IBM & Red Hat's solutions. Deliver compelling recommendations that will result in the closing of new sales.
• Gain a deep understanding of customer business and IT environments and collaborate with sales teams to assess the potential application of Red Hat's solutions. Communicate value, progress, and status of sales opportunities to all stakeholders; share knowledge and findings to allow team members to learn from your experience.
• Required Technical and Professional Expertise Red Hat practitioner with experience in architecting and operationalizing cloud-native application frameworks and platforms. Application DevOps practices to future DevSecOps with Red Hat OpenShift. Industry domain knowledge in the FSS or Government industry. Hands-on skills to run workshops and services pre-sales engagement around Red Hat implementations. Over 5 years of experience in a solutions architect, consulting delivery role, with a focus on cloud environments and their supporting infrastructures. Advanced knowledge of Cloud Native Solutions, preferably in Red Hat's platform solutions including Red Hat OpenShift, and other related technologies. Extensive technical expertise in and experience designing and implementing complex solutions with Cloud Native Platforms. Deep knowledge of open source cloud Platform-as-a-Service (PaaS) solutions like Red Hat OpenShift and related technologies like Docker containers, Kubernetes container orchestration, etc. Proven record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations. Excellent written and verbal communication skills; comfortable giving presentations and having technical and business discussions with senior executives. Ability to orchestrate proofs of concepts from concept to business closure stages. Experience with different programming and scripting languages such as Python, Perl, PHP, or Java.
• Preferred Technical and Professional Expertise<br/>na<br/>About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.<br/>Your Life @ IBMWhat matters to you when you're looking for your next career challenge?<br/>Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.<br/>Impact. Inclusion. Infinite Experiences. Do your best work ever.<br/>About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.<br/>Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.<br/>Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Introduction.
• As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.<br/>Your Role and Responsibilities<br/>Your Role and Responsibilities: <br/>Inspired Talent is one of the 6 principles that underpins the IBM Way and our business success. Without our people, who are one of our key differentiators, we would not be able to solve real-world challenges for our clients and their customer. As a Practice Leader, you play a critical role in the ASEAN markets in leading the journey to become a talent-centric organization.<br/>Everything you will do will be about helping our practitioners keep their skills relevant to the needs of clients and their customers. As leaders, you need to ensure our people develop future skills to stay relevant in the marketplace and 'Be Essential' to clients. In addition to the following responsibilities, you are expected to support engagements, solutioning and campaigns, as well as providing delivery oversight.<br/>Workforce & Talent Strategy Accountable for executing against the Pyramid and Practice Headcount targets by managing costs and maximizing client value.
• Accountable for hiring talent and determining where to best source skills by executing a hiring plan that takes into account future pipeline and talent needs, executing seamless hiring process and delivering optimal experience for new hires.
• Ensure the execution of the skill sourcing strategy (labor mix) which interlocks with Service Line offering strategies on volume of skill, type of skill, and cost of skill to meet demand and ensure we get ahead of the market for future skills.
• Pro-actively shape a diversified workforce, addressing IBM-wide objectives around diversity and inclusion. Talent Development Drive community participation and engagement for the Practice, fostering a sense of connectedness and energy among practitioners of all bands. Empower the Practice to own culture creation by establishing communication channels, such as Slack, and holding 'all-hands calls'.
• Accountable for progression and performance management, retention and attrition. Define the training and development paths for the Practice, in close collaboration with the Service Line Leaders and provide a culture of transparency, feedback and mentorship.
• Ensure that Practitioners are afforded the time to attend training sessions and attain credentials in order to gain industry eminence in and outside of IBM to be a competitive voice in the market.
• Collaborate with HR to identify candidates for skill development via reskilling and upskilling programs.
• Provide oversight for reskilled employees by providing further shadowing and mentoring until they become ready for project deployment.
• Operational Health and Delivery Accountable for utilization line with Service Line economic model expectations by actively managing the bench to improve low utilization.
• Improve low utilization by helping practitioners get on billable client work by working closely with Workforce Management.
• Ensure that projects be staffed with practitioners that are deployed on right-fit roles that match skill requirements and account/offering needs that meet industry demands.
• Establish excellence in client delivery by investment in continuous improvement programs and solutions from service delivery quality experience.
• Define mechanisms to drive effective adoption of Process, Methods & Tools (PM&T) by improving predictability and quality of client deliverables. Skills and Experience Required: 15 or more years of IT experience with a growth mindset and continuously reinvent oneself. Preferably have experience in cloud security solutions. Preferably have experience running a practice or competency. Well known in the IT industry for the deep technical skills. Ability to balance a market-facing/client role and the practice leader role. Ability to attract talents into the practice and inspire talents. Client-centric and understands the perspective of the client in terms of challenges, drivers, KPIs, and challenges. Deep technical experience in the practice, have both consulting and end to end implementation experiences with quality delivery. Experience in agile and other SDLC - hybrid agile, waterfall etc. Excellent communication to C level executives.
• Required Technical and Professional Expertise 15 or more years of IT experience with a growth mindset and continuously reinvent oneself. Preferably have experience in cloud security solutions. Preferably have experience running a practice or competency. Well known in the IT industry for the deep technical skills. Ability to balance a market-facing/client role and the practice leader role. Ability to attract talents into the practice and inspire talents. Client-centric and understands the perspective of the client in terms of challenges, drivers, KPIs, and challenges. Deep technical experience in the practice, have both consulting and end to end implementation experiences with quality delivery. Experience in agile and other SDLC - hybrid agile, waterfall etc. Excellent communication to C level executives.
• Preferred Technical and Professional Expertise<br/>NA<br/>About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.<br/>Your Life @ IBMWhat matters to you when you're looking for your next career challenge?<br/>Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.<br/>Impact. Inclusion. Infinite Experiences. Do your best work ever.<br/>About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.<br/>Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.<br/>Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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• Introduction.
• As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.<br/>Your Role and Responsibilities<br/>Inspired Talent is one of the 6 principles that underpins the IBM Way and our business success. Without our people, who are one of our key differentiators, we would not be able to solve real-world challenges for our clients and their customer. As a Practice Leader, you play a critical role in the ASEAN markets in leading the journey to become a talent-centric organization.<br/>Everything you will do will be about helping our practitioners keep their skills relevant to the needs of clients and their customers. As leaders, you need to ensure our people develop future skills to stay relevant in the marketplace and 'Be Essential' to clients. In addition to the following responsibilities, you are expected to support engagements, solutioning and campaigns, as well as providing delivery oversight.<br/>Workforce & Talent Strategy Accountable for executing against the Pyramid and Practice Headcount targets by managing costs and maximizing client value.
• Accountable for hiring talent and determining where to best source skills by executing a hiring plan that takes into account future pipeline and talent needs, executing seamless hiring process and delivering optimal experience for new hires.
• Ensure the execution of the skill sourcing strategy (labor mix) which interlocks with Service Line offering strategies on volume of skill, type of skill, and cost of skill to meet demand and ensure we get ahead of the market for future skills.
• Pro-actively shape a diversified workforce, addressing IBM-wide objectives around diversity and inclusion.
• Talent Development Drive community participation and engagement for the Practice, fostering a sense of connectedness and energy among practitioners of all bands. Empower the Practice to own culture creation by establishing communication channels, such as Slack, and holding 'all-hands calls'.
• Accountable for progression and performance management, retention and attrition.
• Define the training and development paths for the Practice, in close collaboration with the Service Line Leaders and provide a culture of transparency, feedback and mentorship.
• Ensure that Practitioners are afforded the time to attend training sessions and attain credentials in order to gain industry eminence in and outside of IBM to be a competitive voice in the market.
• Collaborate with HR to identify candidates for skill development via reskilling and upskilling programs.
• Provide oversight for reskilled employees by providing further shadowing and mentoring until they become ready for project deployment.
• Operational Health and Delivery Accountable for utilizationin line with Service Line economic model expectations by actively managing the bench to improve low utilization.
• Improve low utilization by helping practitioners get on billable client work by working closely with Workforce Management.
• Ensure that projects be staffed with practitioners that are deployed on right-fit roles that match skill requirements and account/offering needs that meet industry demands.
• Establish excellence in client delivery by investment in continuous improvement programs and solutioning from service delivery quality experience.
• Define mechanisms to drive effective adoption of Process, Methods & Tools (PM&T) by improving predictability and quality of client deliverables.
• Required Technical and Professional Expertise<br/>Skills and Experience Required 15 or more years of IT experience with a growth mind set and continuously reinvent oneself. Preferably have experience running a practice or competency. Well known in the IT industry for the deep technical skills. Ability to balance a market facing / client role and the practice leader role. Ability to attract talents into the practice and inspire talents. Client centric and understands the perspective of the client in terms of challenges, drivers, KPIs and challenges. Deep technical experience in the practice, have both consulting and end to end implementation experiences with quality delivery. Experience in agile and other SDLC - hybrid agile, waterfall etc. Excellent communication to C level executives.
• Preferred Technical and Professional Expertise<br/>N/A<br/>About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.<br/>Your Life @ IBMWhat matters to you when you're looking for your next career challenge?<br/>Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.<br/>Impact. Inclusion. Infinite Experiences. Do your best work ever.<br/>About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.<br/>Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.<br/>Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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• Introduction.
• At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.<br/>Your Role and Responsibilities<br/>A Customer Success Manager drives business value and technology outcomes throughout customer lifecycle with C&CS (Cloud & Cognitive Software) Growth Offerings to support Hybrid Cloud Platform strategy. Responsible for use case identification and value realization for C&CS Growth Offerings. Architects and co-creates MVP alongside customer practitioners. Drives increased usage and adoption for C&CS Growth Offerings. Guides customer IT executives through the changes needed to unlock the full value of hybrid cloud. Demonstrates value of C&CS Growth Offerings to the customer and identifies additional opportunities for adoption. Activates early renewal conversations, drives upsell and works with renewal team to ensure execution of the renewal process. To be successful in this role, you will have to: Exude deep understanding of customers and value, customer business and technology needs; becomes the face of IBM to the customer. Co-defines customer roadmap for implementation and value realization alongside customer. Possess Technical knowledge to drive adoption. Serves as a trusted expert for customers cloud migration and deployment of C&CS Growth Offerings. Conduct workshops with customer to align IT architecture, integration & migration requirements. Execute customer success plan to drive adoption post-deployment. Build and execute retention and expansion plays.
• Required Experience: Technical understanding and hands-on experience with Containers, OpenShift, Value Prop, Use Cases, Competitive Differentiation. Technical understanding of IBM Middleware / Software / Cloud Services. Experience with enterprise software implementations. Ability to show customers how to "use" the offerings to get to first productive use and proactive expansion. Can build a growth plan to demonstrate how Growth Offerings will deliver customer outcomes. Analytical mindset and problem-solving skills. Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications. Strong interpersonal relationship building and executive communications skills. Can manage multiple customer accounts and projects simultaneously.
• Preferred Experiences 5-10 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management consulting). Experience working with OpenShift and Hybrid Cloud & AI Growth Offerings. Experience working in B2B Enterprise Software, SaaS / IaaS / PaaS and/or Cloud. IBMReferred_AsiaPacific<br/>Required Technical and Professional Expertise<br/>As stated above<br/>Preferred Technical and Professional Expertise<br/>As stated above<br/>About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.<br/>Your Life @ IBMWhat matters to you when you're looking for your next career challenge?<br/>Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.<br/>Impact. Inclusion. Infinite Experiences. Do your best work ever.<br/>About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.<br/>Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.<br/>Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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ประเภทงาน:

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สามารถต่อรองได้

• Introduction.
• At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.<br/>Your Role and Responsibilities<br/>A Customer Success Manager drives business value and technology outcomes throughout customer lifecycle with C&CS (Cloud & Cognitive Software) Growth Offerings to support Hybrid Cloud Platform strategy. Responsible for use case identification and value realization for C&CS Growth Offerings. Architects and co-creates MVP alongside customer practitioners. Drives increased usage and adoption for C&CS Growth Offerings. Guides customer IT executives through the changes needed to unlock the full value of hybrid cloud. Demonstrates value of C&CS Growth Offerings to the customer and identifies additional opportunities for adoption. Activates early renewal conversations, drives upsell and works with renewal team to ensure execution of the renewal process. To be successful in this role, you will have to: Exude deep understanding of customers and value, customer business and technology needs; becomes the face of IBM to the customer. Co-defines customer roadmap for implementation and value realization alongside customer. Possess Technical knowledge to drive adoption. Serves as a trusted expert for customers cloud migration and deployment of C&CS Growth Offerings. Conduct workshops with customer to align IT architecture, integration & migration requirements. Execute customer success plan to drive adoption post-deployment. Build and execute retention and expansion plays.
• Required Experience: Technical understanding and hands-on experience with Containers, OpenShift, Value Prop, Use Cases, Competitive Differentiation. Technical understanding of IBM Middleware / Software / Cloud Services. Experience with enterprise software implementations. Ability to show customers how to "use" the offerings to get to first productive use and proactive expansion. Can build a growth plan to demonstrate how Growth Offerings will deliver customer outcomes. Analytical mindset and problem-solving skills. Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications. Strong interpersonal relationship building and executive communications skills. Can manage multiple customer accounts and projects simultaneously.
• Preferred Experiences 5-10 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management consulting). Experience working with OpenShift and Hybrid Cloud & AI Growth Offerings. Experience working in B2B Enterprise Software, SaaS / IaaS / PaaS and/or Cloud. IBMReferred_AsiaPacific<br/>Required Technical and Professional Expertise<br/>As stated above<br/>Preferred Technical and Professional Expertise<br/>As stated above<br/>About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.<br/>Your Life @ IBMWhat matters to you when you're looking for your next career challenge?<br/>Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.<br/>Impact. Inclusion. Infinite Experiences. Do your best work ever.<br/>About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.<br/>Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.<br/>Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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• Understand business strategy, target customers, and IT Investment objectives.
• Develop the presentation of the strategy and prioritization plan of digital technology to executives for insight and decision making effectively.
• Independently coordinate with other units under technology & Digital to assess the existing Technology & Digital landscape to identify key area for strategic improvement.
• Consolidate report of information for strategy, planning, risk for head of and executive's decision making.
• Develop and propose the strategic and tactical key for the head for strategy and tactical activities formulation.
• Conduct gap analysis to assess internal key capability improvement and technology road map.
• Coordinate with other parties and lead team to build an insight platform of understanding (including framework, process, governance) to support executives' decision on the optimization of return on technology investment.
• Deliver the initial prioritization of the demand of digital technology investment and propose for the head to perform justification and decision making.
• br/>Qualifications:
• Bachelor or Master's degree of IT, MIS, Engineering with the technical and digital background or a relevant field.
• At 5 years' experience in Project management and Financial management.
• Have project management and presentation skills are required.
• Strong problem solving and analytical skills with good interpersonal and adaptability skills.
• Strong motivation, negotiation and influencing skills.
• Knowledge in MS Office and Good communication in English.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

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เงินเดือน:

สามารถต่อรองได้

• Develop the presentation of the strategy and prioritization plan of digital technology to executives for insight and decision making effectively.
• Extract and analyze information for strategy, planning, risk for head of and executive's decision making.
• Analyze information for initial prioritization of the demand of digital technology investment and propose for the head to perform justification and decision making.
• Run gap analysis to assess internal key capability improvement and technology road map.
• Understand business strategy, target customers, and IT Investment objectives.
• Support to head and lead on building an insight platform of understanding (including framework, process, governance) to support executives' decision on the optimization of return on technology investment.
• br/>Qualifications:
• Bachelor or Master's degree of IT, MIS, Engineering with the technical and digital background is required or a relevant field.
• At 3 years' experience in Project management and Financial manage is highly valuable.
• Strong problem solving and analytical skills with an ability to communicate technical discussion with IT teams.
• Strong interpersonal, adaptability, motivation, negotiation and influencing skills.
• Good communication in English both written and spoken.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.