เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• ให้การสนับสนุนทางเทคนิคแก่ลูกค้าและทีมงานภายใน.
• แก้ไขปัญหาที่เกี่ยวข้องกับระบบ POS และการซ่อมอุปกรณ์.
• ประสานงานกับแผนกอื่นๆ เพื่อให้ลูกค้าพึงพอใจ.
• จัดทำบันทึกคำขอรับบริการและแนวทางแก้ไขปัญหาอย่างละเอียด.
• วุฒิการศึกษาระดับอนุปริญญาหรือปริญญาตรี สาขาไอที หรือสาขาที่เกี่ยวข้อง.
• มีทักษะการแก้ปัญหา การจัดการ และการทำงานหลายอย่างพร้อมกันได้ดี.
• มีความรู้เกี่ยวกับระบบ POS หรือเทคโนโลยีไอทีจะพิจารณาเป็นพิเศษ.
• สามารถใช้โปรแกรม Microsoft Office (Excel, Word, PowerPoint) ได้อย่างคล่องแคล่ว.
• มีทักษะการสื่อสารและมนุษย์สัมพันธ์ที่ดี.
• มีรถจักรยานยนต์และใบขับขี่.
• ยินดีรับนักศึกษาจบใหม่.
• ทำไมต้องสมัครงานกับเรา?.
• ร่วมงานกับ Office Design เพื่อเป็นส่วนหนึ่งของทีมที่มุ่งมั่นสร้างสรรค์โซลูชันที่ช่วยให้ธุรกิจเติบโต พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพในสภาพแวดล้อมการทำงานที่สร้างสรรค์และเป็นมิตร.

ทักษะ:

Compliance, Purchasing

ประเภทงาน:

งานประจำ

• Direct and supervise the daily activities of support personnel, managing workload, priorities, and workflow in the ticketing system.
• Maintain a high-performance, customer-focused team culture through effective leadership, motivation, and training.
• Manage shift coverage and resource planning to ensure continuous support availability.
• Serve as the final level of technical escalation for challenging and non-routine issues.
• Ensure all incidents, service requests, and problems are tracked, documented, and resolved according to company standards and within SLA targets.
• Oversee the management of IT infrastructure components as needed (e.g., patch management, user account provisioning, system backups).
• Monitor support calls, tickets, and communication to ensure professional service quality and adherence to established procedures.
• Develop and analyze performance reports, using data to justify staffing, tools, and procedural changes.
• Ensure the team follows proper security and compliance protocols when handling user data and system access.
• Coordinate with external vendors for support, maintenance, and purchasing of IT equipment and software licenses.
• Oversee the basic inventory and asset management of end-user devices..
• Minimum of 3 years of experience in a technical support role, with at least 2 years in a supervisory or team lead capacity.
• Bachelor s degree in Engineering or a related field (or equivalent professional experience/certifications).
• In-depth knowledge of diagnosing and resolving issues across Key Technologies, e.g., Windows/Mac OS environments and enterprise applications].
• Proven ability to coach, mentor, and motivate a technical team. Strong organizational, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills to interact effectively with team members, technical staff, and non-technical users.

ทักษะ:

Statistics, Python, SQL

ประเภทงาน:

งานประจำ

• Lead the end-to-end development of analytics and AI projects that strengthen business and customer intelligence across the Siam Piwat data ecosystem.
• Translate business challenges into data science solutions that deliver measurable outcomes and strategic value.
• Collaborate with MIS, Data Engineering, Data Analytics and Business teams to ensure reliable data flow, technical integration, and sustainable implementation.
• Drive analytics initiatives that inform sales strategies, tenant insights, and evolving market opportunities.
• Technical Execution & Supervision.
• Develop and deploy predictive models and analytics frameworks to understand performance patterns, identify growth drivers, and support decision-making.
• Provide technical direction and support to data scientists and analysts to maintain consistency, accuracy, and quality of analytical outputs.
• Apply best practices in data preparation, model governance, and MLOps to ensure scalability and reliability.
• Work closely with cross-functional partners internally and externally to transform analytical insights into actionable business recommendations.
• Business Impact & Innovation.
• Deliver insights that enhance understanding of customer behavior, tenant performance, and overall sales and customer trends.
• Monitor and assess emerging market and consumer trends to guide future business strategies.
• Present complex findings through clear visualizations and storytelling tailored for executive and business audiences.
• Foster a culture of innovation and continuous improvement in analytics practice.
• Education & Experience.
• Master s or Ph.D. in Data Science, Computer Science, Statistics, Mathematics, or a related quantitative discipline.
• Minimum 5-7 years of experience in data science, advanced analytics, or AI solution delivery..
• Demonstrated success in developing and implementing data-driven solutions with measurable business impact.
• Experience in retail, customer analytics, or digital transformation environments is preferred..
• Technical Skills.
• Proficiency in Python, SQL, and PySpark for data analysis and model development..
• Solid understanding of machine learning, AI, and statistical modeling frameworks..
• Familiarity with cloud data platforms (DWS, AWS, GCP, or Azure) and version control tools (Git)..
• Experience with visualization and BI tools such as Power BI, Tableau, Apache Superset, or similar..

ทักษะ:

Research, Legal, Automation

ประเภทงาน:

งานประจำ

• Proactively research emerging cyber threats, analyze their characteristics, and assess their potential impact on the organization.
• Collect and analyze threat intelligence from various sources (commercial, government, open-source) and produce actionable reports for different groups of stakeholders ranging from senior executives to technical team.
• Provide timely and relevant threat intelligence to support incident response efforts and investigations.
• Identify vulnerabilities and provide insights to improve vulnerability management processes.
• Collaborate with security teams (SOC, incident response) and other stakeholders to share threat intelligence and improve overall security posture.
• At least 4 years of experience in Cyber Threat Intelligence Engineer or related role..
• Technical Proficiency: Strong understanding of networking, operating systems, security concepts, and tools.
• Threat Intelligence Expertise: Knowledge of the threat landscape, attack methodologies, and threat actors..
• Understanding of cybersecurity-related legal and regulatory requirements.
• Analytical and Problem-Solving Skills: Ability to analyze complex information, identify patterns, and draw meaningful conclusions..
• Communication and Collaboration Skills: Ability to effectively communicate threat intelligence findings to technical and non-technical audiences.
• Experience with Threat Intelligence Platforms: Familiarity with commercial or open-source threat intelligence platforms.
• Experience with cyber forensic procedure: analysis of digital evidence to investigate cybercrimes, reconstruct events, and identify vulnerabilities.
• Programming/Scripting Skills: May be required for custom tool development and automation.
• Apply directly here: https://accenture.wd103.myworkdayjobs.com/AccentureCareers/job/Bangkok/Cyber-Threat-Intelligence-Engineer_13566456.