เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Provide business, competitors, market movement analysis.
• Support sales planning which is suitable for market and channel/partner.
• Role and Responsibilities.
• Support in establishing metrics methodology that aligns overall front-line performance to business objectives.
• Collect data and analyze effectiveness and return on investment from all sales channels.
• Perform data mining as needed to support analyses and drive key insights.
• Perform continuous business analysis, understanding key drivers of performance (e.g. sales volumes, Market Share, customer retention, value creation, and return on investment) to support Sales projects.
• Working closely with Sales to understand the account level performance and identify risks and opportunities for sales and channel management team.
• Partner with Sales and necessary stakeholders to gather relevant data and drive value and margin performance in the channel as well as to execute key operational initiatives.
• Create dashboards to give Senior Management a concise and clear view of all sales activities on a regular basis and support executive presentations preparation in a clear, concise, and user manner.
• Work closely with internal stakeholders to understand business issues, and incorporate them into business models.
• Run and distribute monthly reports to support and track sales activities.
• Recommend initiatives to reduce the cost of sales and implement those initiatives as needed.
• Focus on constantly improving the quality of the data used in Sales Analytics (internal and external data).
• Perform other duties as assigned.
• Skills and Qualifications.
• Bachelors' degree in business administration, economics or a related field.
• 5+ years' work experience in business planning, quantitative analytics, pricing revenue management, finance, sales, marketing or related work experience.
• An organized, detail-oriented individual with excellent time management skills.
• Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Excel skill (above-intermediate) is required.
• Analytic, critical thinker who enjoys solving problems and comfortable working with and analysing large sets of data.
• Strong communication, negotiation and presentation skills, including written and verbal communication in English and Thai.
• Ability to develop dashboards/PowerPoint presentations and present in front of large audiences.
• Ability to work effectively with multiple projects in a fast changing environment and adapts well to change.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Provide business, competitors, market movement analysis.
• Support sales planning which is suitable for market and channel/partner.
• Rôle et Responsabilités.
• Support in establishing metrics methodology that aligns overall front-line performance to business objectives.
• Collect data and analyze effectiveness and return on investment from all sales channels.
• Perform data mining as needed to support analyses and drive key insights.
• Perform continuous business analysis, understanding key drivers of performance (e.g. sales volumes, Market Share, customer retention, value creation, and return on investment) to support Sales projects.
• Working closely with Sales to understand the account level performance and identify risks and opportunities for sales and channel management team.
• Partner with Sales and necessary stakeholders to gather relevant data and drive value and margin performance in the channel as well as to execute key operational initiatives.
• Create dashboards to give Senior Management a concise and clear view of all sales activities on a regular basis and support executive presentations preparation in a clear, concise, and user manner.
• Work closely with internal stakeholders to understand business issues, and incorporate them into business models.
• Run and distribute monthly reports to support and track sales activities.
• Recommend initiatives to reduce the cost of sales and implement those initiatives as needed.
• Focus on constantly improving the quality of the data used in Sales Analytics (internal and external data).
• Perform other duties as assigned.
• Skills and Qualifications.
• Bachelors' degree in business administration, economics or a related field.
• 5+ years' work experience in business planning, quantitative analytics, pricing revenue management, finance, sales, marketing or related work experience.
• An organized, detail-oriented individual with excellent time management skills.
• Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Excel skill (above-intermediate) is required.
• Analytic, critical thinker who enjoys solving problems and comfortable working with and analysing large sets of data.
• Strong communication, negotiation and presentation skills, including written and verbal communication in English and Thai.
• Ability to develop dashboards/PowerPoint presentations and present in front of large audiences.
• Ability to work effectively with multiple projects in a fast changing environment and adapts well to change.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Manage Actual & Forecast Cash Flow (Direct and Indirect) of total TSE (Sales office and Factory).
• Control Corporate Card with Citibank and monitoring usage and unsettle credit card with policy of RHQ.
• Prepare and analysis FX transaction between TSE and RHQ to prepare FX Forward Contract including TSE-S and TSE-P.
• Monitoring Netting transaction between HQ and TSE and co-ordinate with TSE-P to settle netting transaction.
• Manage licensing of Polling with Band of Thailand and other license of subscription fee with RHQ.
• Control for Cash Management transaction of TSE-S, TSE-P and Indo-China (Myanmar/Loas /Cambodia) for support forecast cash-in-cash-out transaction comply with HQ/RHQ policy.
• Control Fund transfer between Thailand and Branch in Indo-China Country (Myanmar/Loas /Cambodia).
• Prepare and monitoring for internet Banking and Cheque Transaction of Thailand and Indo-China.
• Manage SSC (Share Service Center) in India to prepare Payment Factory for Domestic and Oversea transaction including Thailand and Indo-China country.
• Analysis FX transaction to understanding FX situation of TSE to manage risk of FX gain/loss.
• Reconciliation GL Book balance related to Bank account of Thailand and Indo-China.
• Support Month Ended Closing, Due Diligence check and Balance Sheet Reconciliation related to Bank transaction.
• Preparing Documents for Banks when there's change of authorizer i.e. Certified Board Resolutions etc.
• Co-ordinate and manage each department for dealing with insurance broker to prepare insurance of TSE.
• Support for internal control system e.g. FSCS, Financial Health Check, ICFR and internal audit by HQ/RHQ.
• Dealing with Internal control from RHQ and HQ and External Auditor for support Financial Statement in IFRS and Thai GAAP.
• Keep track of BOT announcement and movement of economy and global picture and Economic report from Bank or other source to get the best rates for TD Placement and interest rate of FX situation.
• Implement and Training TR system & knowledge alongside with TSE-S & TSE-P & Indo-China Country.
• Rôle et Responsabilités.
• Key Skills/Experience Required:
• Bachelor's Degree in Accounting or Finance. Require minimum 4-5 Years experience will be an advantage.
• Expertise in Finance and Accounting jobs and functions with management and analytical skill.
• Knowledge of finance, accounting, budgeting, principle and generally accepted accounting principles (GAAP).
• Intermediate level command of English.
• Computer Literacy especially MS Excel is preferable.
• Knowledge in SAP would be an advantage.
• Dynamic person, high responsibilities and working ability to meet deadlines.
• Excellent interpersonal skills and good attitude.
• Skills and Qualifications.
• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work and receives general instructions on new assignments.
• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Manage Actual & Forecast Cash Flow (Direct and Indirect) of total TSE (Sales office and Factory).
• Control Corporate Card with Citibank and monitoring usage and unsettle credit card with policy of RHQ.
• Prepare and analysis FX transaction between TSE and RHQ to prepare FX Forward Contract including TSE-S and TSE-P.
• Monitoring Netting transaction between HQ and TSE and co-ordinate with TSE-P to settle netting transaction.
• Manage licensing of Polling with Band of Thailand and other license of subscription fee with RHQ.
• Control for Cash Management transaction of TSE-S, TSE-P and Indo-China (Myanmar/Loas /Cambodia) for support forecast cash-in-cash-out transaction comply with HQ/RHQ policy.
• Control Fund transfer between Thailand and Branch in Indo-China Country (Myanmar/Loas /Cambodia).
• Prepare and monitoring for internet Banking and Cheque Transaction of Thailand and Indo-China.
• Manage SSC (Share Service Center) in India to prepare Payment Factory for Domestic and Oversea transaction including Thailand and Indo-China country.
• Analysis FX transaction to understanding FX situation of TSE to manage risk of FX gain/loss.
• Reconciliation GL Book balance related to Bank account of Thailand and Indo-China.
• Support Month Ended Closing, Due Diligence check and Balance Sheet Reconciliation related to Bank transaction.
• Preparing Documents for Banks when there's change of authorizer i.e. Certified Board Resolutions etc.
• Co-ordinate and manage each department for dealing with insurance broker to prepare insurance of TSE.
• Support for internal control system e.g. FSCS, Financial Health Check, ICFR and internal audit by HQ/RHQ.
• Dealing with Internal control from RHQ and HQ and External Auditor for support Financial Statement in IFRS and Thai GAAP.
• Keep track of BOT announcement and movement of economy and global picture and Economic report from Bank or other source to get the best rates for TD Placement and interest rate of FX situation.
• Implement and Training TR system & knowledge alongside with TSE-S & TSE-P & Indo-China Country.
• Role and Responsibilities.
• Key Skills/Experience Required:
• Bachelor's Degree in Accounting or Finance. Require minimum 4-5 Years experience will be an advantage.
• Expertise in Finance and Accounting jobs and functions with management and analytical skill.
• Knowledge of finance, accounting, budgeting, principle and generally accepted accounting principles (GAAP).
• Intermediate level command of English.
• Computer Literacy especially MS Excel is preferable.
• Knowledge in SAP would be an advantage.
• Dynamic person, high responsibilities and working ability to meet deadlines.
• Excellent interpersonal skills and good attitude.
• Skills and Qualifications.
• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work and receives general instructions on new assignments.
• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work and receives general instructions on new assignments.
• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work and receives general instructions on new assignments.
• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Contribute to the development and implementation of promotion strategy by working with Product Management and Sales Team to develop sell-out platforms and sell-out promotions strategy.
• Convert the consumer value proposition, developed by business strategy into customer and shopper value proposition at the channel and customer level.
• Monitor and report competitor price/promotion and benchmarking analysis.
• Understand channel complexity and propose appropriate sellout / promotions to increase sellout in each channel.
• Propose, implement, track and evaluate sell-out activities to measure effectiveness, report sellout analysis, and recommend improvement to stakeholders.
• The role needs to work closely with Product Management Team, Retail Marketing Team and Sales Team in various channels to support go-to-market planning and execution, and identify sell-out risks and opportunities and corresponding solutions.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• Bachelor's or Master's degree in Economics, Marketing, Business Administration or related fields.
• 5-7 years' experience in trade marketing, category management, account management background with a leading consumer products or FMCG companies.
• Strong record of creating a winning vision in an environment, emphasis on merchandising, promotion and partnerships.
• Ability to create and implement business strategies that grow sales & margins and manage key business metrics.
• Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Innovative and creative-ability to identify and evaluate creative ideas, focusing on those that will create competitive advantage.
• Must have strong business acumen, awareness of market/industry trend and retail trends.
• Excellent Negotiation skill and Presentation skills are required.
• Must have excellent command of English and Presentation skills in both Thai and English.
• Must have excellent command of Computer literacy especially MS PowerPoint and Excel.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Contribute to the development and implementation of promotion strategy by working with Product Management and Sales Team to develop sell-out platforms and sell-out promotions strategy.
• Convert the consumer value proposition, developed by business strategy into customer and shopper value proposition at the channel and customer level.
• Monitor and report competitor price/promotion and benchmarking analysis.
• Understand channel complexity and propose appropriate sellout / promotions to increase sellout in each channel.
• Propose, implement, track and evaluate sell-out activities to measure effectiveness, report sellout analysis, and recommend improvement to stakeholders.
• The role needs to work closely with Product Management Team, Retail Marketing Team and Sales Team in various channels to support go-to-market planning and execution, and identify sell-out risks and opportunities and corresponding solutions.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• Bachelor's or Master's degree in Economics, Marketing, Business Administration or related fields.
• 5-7 years' experience in trade marketing, category management, account management background with a leading consumer products or FMCG companies.
• Strong record of creating a winning vision in an environment, emphasis on merchandising, promotion and partnerships.
• Ability to create and implement business strategies that grow sales & margins and manage key business metrics.
• Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Innovative and creative-ability to identify and evaluate creative ideas, focusing on those that will create competitive advantage.
• Must have strong business acumen, awareness of market/industry trend and retail trends.
• Excellent Negotiation skill and Presentation skills are required.
• Must have excellent command of English and Presentation skills in both Thai and English.
• Must have excellent command of Computer literacy especially MS PowerPoint and Excel.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work and receives general instructions on new assignments.
• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Order management process (WHS/ORT/ECOMM)Enter accurately customer orders in the system.
• Call-off existing contract orders.
• Process and send order confirmations.
• Adjust order book according to latest information and inform customers and sales team on change.
• Shipment/Return process perform regularly.
• Generate & compile inventory data to ensure healthy stocks level at all times; Monitor article drops, shipment tracking and ensure all Pre-order have been picked up.
• Deliver reliability and responsiveness to customer requests and complaints.
• Provide operational support for customer related functions on T1 Studio, AFS etc.
• Coordinate and ensure the system is all setup prior to the trade show.
• Effective communicate cross-functional between internal interfaces and also external parties.
• Ensure efficient monthly forecasting and reports as required by Sales/Customer Service/Marketing function and CM/SEA/APAC.
• Analysis and problem solving in term of Process, Technical issue and co-ordinate with Global IT in rasie ticket and action.
• Customized Hangtag handeling process; upload data via system, respond on ticket, etc.
• Manage, coach, and supervise the team.
• Support Customer Service Manager on new project/new assignment/ad-hoc as required.
• OWN THE GAMEAT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE - THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.
• CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don't have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning - it helps us improve.
• COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other's abilities and talents.
• Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors' training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
• ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Assistant Manager, Customer Service BRAND: adidas LOCATION: Bangkok TEAM: Customer Service STATE: 10 COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 451449 DATE: Jun 7, 2022

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Support Broker function to do business assessment for potential individual clients, brokers and corporates.
• Gather and validate document from our clients, brokers for both group and individual policy approval.
• Support broker and distribution on sales, aftersales and renewal processes to ensure all service requirements are achieved.
• Keep detailed records and complete administrative tasks such as paperwork and correspondence.
• Set-up meeting schedule or appointment both internal & external parties.
• Coordinate with cross functional parties both internal & external to support Broker distribution activities.
• Set-up new campaign launch.
• Monitor project implementation plan & ensure the launch timeline delivery on time.
• Coordinate and prepare marketing & media planning, marketing materials & activities and organize marketing events (if any).
• Sales report preparation.
• Ensuring a high quality service is provided at all time, looking for opportunities to improve the service.
• Assisting with any queries relating to the systems that in place for Brokers and arranging for their log on details as required.
• Build and maintain ongoing relationships with our brokers.
• Support Broker distribution for other assignments.
• Qualifications / Specific Requirements:Bachelor degree in Marketing, Business Administration, Management or related fields.
• Past working experience in relevant role, i.e., Business development or Broker support with excellent administration and customer service skills.
• Self-motivated with strong interpersonal skills and confident to work independently and take responsibility.
• A track record of gaining an understanding of customers' needs and delivering excellent customer service.
• A strong sense of accountability, willingness to take ownership and drive resolution of issues.
• Detailed oriented and priority setting.
• Positive attitude with eager to learn new things.
• Proactive and can work under pressure.
• Good command both writing and speaking English with experience of adapting your style and approach to the audience and message to be delivered.
• About Cigna
• Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Strategic Analysis & Storytelling.
• Deliver and manage data driven insights by effectively communicating the "so what" from the data to the business to leverage as a strategic business asset and driver of growth for the platform.
• Be able to tell a story with the data that is clear and compelling.
• Deep-Dive Analysis.
• Based on audience cohorts, creating analysis with meaningful insights that improve performance, identify opportunities, improve acquisition and reduce churn.
• Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content.
• Generate data-based insights that help to launch impactful and effective marketing and user acquisition programs. Develop strong hypothesis, conduct A/B analytics and make data-based recommendations.
• Business Performance Reporting, Visualization, and Regression Management.
• Measure performance and reporting business outcomes in a daily/weekly/monthly basis with most relevant KPI's converted into insights and key action items to improve efficiency.
• Be the primary partner for cross-functional stakeholders to understand when a metric is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.
• Partnership & Optimization.
• Work with other members of the team to align metric definitions across all services within the business.
• Continuously drive toward efficiency by simplifying and automating where possible, eliminating redundancy across the organization, refining metrics, and building new reports as needed to support decision-making.
• Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.
• Assure quality and accuracy of deliverables through thorough interaction with business partners to understand and refine requirements and adherence to privacy, governance standards, and quantitative practices.
• Basic Qualifications:Proven track record in an analytical leadership role, transforming data into actionable business insights that drive measurable impact for the company and the customer.
• A strong understanding of statistics concepts (e.g., propensity modeling, hypothesis testing, regression analysis, etc.); 3-5 years' work experience using SQL, Python/R and other statistical programming language experience preferred.
• Demonstrable knowledge of modern data visualization.
• Experience in communicating data insights to large matrix organizations, across geographies.
• Bachelor's degree in a quantitative field including Marketing, Economics, Business, Mathematics, Statistics, Data Science, Engineering, Physics, Chemistry or Social Science. Graduate degree preferred.
• Fluent in English.
• Clear written and verbal communication and the ability to command a room.
• A personal affinity for the brands and franchises of The Walt Disney Company.
• The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
• LI-DNI

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Critical Tasks and Expected Contributions/Results:
• Champion in, in coordination with regional analytics team and local IT team, developing the followings to serve BAU and health business
• Aggregated E2E production ready data set (policy-view and customer-view) from DWH to serve as a central data repository for analytics and performance report purpose for BAU and Health Business
• Structure & Non structure profile data enrichment
• Initiate data mining techniques, and perform statistical analysis, and build high quality prediction model for new innovation of BAU and Health Business i.e. propensity to buy model, propensity to lapse model, wallet share optimization model, health at risk prediction model, claim cost reduction model
• Closely coordinate with key stakeholders both internal & external to drive campaign execution
• Closely monitor campaign results & provide business recommendation on a monthly basis
• Transform data into insights through the use of data analytics, visualization, and advanced predictive modeling techniques and technologies and identify trends for business decision
• Bring in automation process and deliver enterprise-wide reporting applying analytics and visualization to create easy-to-understand reports and dashboard for further business decision
• Bachelor/ Master degree in computer science, statistics, applied mathematics, or related fields
• At least 7 years of experience in data and/or business analyst
• In-depth understanding of database management system, online analytical processing, and ETL framework is preferable
• Proven abilities to take initiative and be innovative
• Strong interpersonal skill & communication skill
• Strong technical skills in BI tools, SQL, SASS, Python
• A background in Health or insurance business is an advantage
• Personal Competencies Required:
• Excellent analytical and synthesizing skills and broad business acumen.
• Strategic thinking and ability to translate strategies into action.
• Creative thinker with ability to think outside of box.
• Strong results orientation.
• High level of enthusiasm, urgency and drive to win.
• Ability to juggle multiple priorities.
• Strategic thinker, but capable of rolling up sleeves, identifying and taking action on implementation tactics.
• Marketing mind.
• Can-do attitude
• About Cigna
• Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• To quarterly update Partnership Framework in 2 sections - Support and Operations Contact and Reporting Framework.
• To conduct Kick-off meeting with both internal and external parties to brief the launching campaign and make sure the campaign run smoothly.
• To do minute of meeting and follow up until task complete in timely matter.
• To efficiently use project tracking to ensure the completion of the launching process.
• To effectively follow up, monitor, coordinate, supervise and push related function to meet the committed timeline.
• To obtain campaign approval of all the Marketing activity from key internal/external stakeholders prior to the campaign implementation to ensure all campaign activity meets benchmarks.
• To effectively and timely prepare, monitor and provide reports to both internal and external parties with analysis and action plan.
• To conduct a post campaign launch analysis covering the product and channel performance.
• To be able to use the experience and key learning from the previous campaign to give recommendations for the new campaigns launching
• To assist ARM to monitor campaigns performance
• To be able to present campaign performance and provide feedback and in depth analysis with action plans to internal and external parties, this includes monthly performance with business partners and other business meetings.
• Support ARM in business reviews and data preparation with campaigns analysis.
• Operational Steadiness:
• Facilitate a smooth running of the business operations of both business partner and internal departments.
• To be responsible for all Leads Management duties: leads selection criteria, leads cycle, call codes in CITAS, lead file format, leads follow up and leads analysis and lead deletion, adding hotlist etc.
• To coordinate with internal departments and business partners to resolve issues such as complaints, claims, cancellation, billing and payment difficulties etc.
• Handle day-to-day operational issue
• To be able to suggest any operation issue to improve port operational process
• Assist Business partner and arrange Call Monitoring session.
• Experience/Knowledge Requirements:
• Bachelor's Degree in related fields / fresh graduates are welcome
• Preferably 2-3 years' experience in handling project management tasks, delivering detailed project follow up to ensure tasks accomplishment within preferred dues
• Previous experience of project coordinating function
• Qualification in the insurance field or Telemarketing would be an advantage.
• Experienced in multi-national companies work environment
• Drive for result and passion to win
• Good process management and planning skill and understand priority setting to meet agreed objective and timeline
• Problem-solving and analytical skills
• Strong interpersonal skill and team player spirit
• Work independently
• Good communication skill in both Thai and English
• About Cigna
• Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Strive to achieve company KPIs across Sales and Customer Services
• Communicate effectively with team and senior management
• Provide the highest levels of customer service, striving for first contact resolution
• Ensure that all operating procedures and regulations are followed in line with FSA and Cigna guidelines
• Providing quality advice and information to customers and colleagues regarding their health benefits including plan information, eligibility and status of a claim
• Adjudicate international medical claims in accordance with policy terms and conditions
• Monitor turn-around times to ensure contacts are settled within required time scales
• Monitor and highlight high cost claims
• Encouraging and guide customers to self serve, where possible, using our online web tool
• Build relations with internal departments to ensure all resources are utilized to the benefit of the customer
• Actively support all team members and provide resource to enable all operational goals to be achieved
• Experience Required:
• Experience within a Customer Service/ Contact Centre environment is essential
• Previous medical, claims or insurance background would be an advantage
• Demonstrated experience working within a team environment
• Experience of working in a multilingual capacity would be beneficial
• 2 years (plus) sales experience is preferred
• Outbound sales experience or a good knowledge of insurance products is preferred
• A proven track record of success
• About Cigna
• Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Work closely with marketing team and agency partners to develop integrated marketing communications strategy and plan to support TPC calendar.
• Develop agency briefs and ensure execution of KVs, and other relevant brand materials.
• Closely monitors competitive movement in terms of brand communications and regularly review TPC communication strategy and plan to ensure competitiveness in market place.
• Be the guardian of the brand style guide and work with marketing / agency team to ensure that communications are consistent across all channels.
• Ensure proper allocation of marketing funds to deliver best ROI on marketing objectives.
• Maintain good working relationship with all cross functional departments and external agencies ensuring proper implementation of marketing plans.
• Job Specifications:
• Bachelor degree in Marketing or any related fields.
• 2-3 years experience in Marketing.
• Proficiency in English communication and presentation skills.
• Strong drive for results.
• Strong in innovative and people management.
• Good connection and networking with the industrial bodies.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• The Project Manager III will oversee and handle the operational aspects of ongoing projects and will serve as a liaison among project management and planning, project team and line management. In this role, you will provide strategic vision, reviewing the project proposal to resolve time frame, funding limitations and procedures for accomplishing the project. Key Accountabilities
• Identify and resolve obstacles to completing project on time and to budget.
• Adhere to internal and external quality standards.
• Monitor and report on the status of projects including cost, timing and staffing.
• Organize project teams, assign individual responsibilities, develop project schedules and resolve resource requirements.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned Qualifications
• Bachelor's degree in a related field or equivalent experience
• Minimum of four years of related work experience
• Other minimum qualifications may apply

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

PHP, MySQL, English

ประเภทงาน:

งานประจำ

• ประสบการณ์ 1-5 ปี.
• สามารถพัฒนาโปรแกรมบน PHP.
• ใช้ฐานข้อมูล SQL Server และ Framework Rallavel.
• สามารถวิเคราะห์ ออกแบบ และพัฒนาระบบ Chatbot, Line OA.
• สามารถจัดทำเอกสารประกอบเพื่อพัฒนาระบบได้.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Professionnel expérimenté avec une connaissance accrue et totale de son secteur, résoud une large gamme de problématiques d'une façon innovante et créative.
• Résouds des problèmes de différents périmètres grace à une analyse des données et des différentes variables. Démontre des capacités de jugement et de selection des techniques et méthodes les plus appropriées.
• Reçoit des guidelines globales pour le travail standard et des instructions globales pour les nouvelles missions.
• Minimum 5 ans d'expérience similaire et un diplôme équivalent à un Bachelor, ou 3 années avec un Master ou un doctorat sans expérience.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Assists in monitoring personal computers running the UN software delivery system to ensure that software distributions are being delivered correctly.
• Assist in performing software distribution updates, scripting, testing and support.
• Performs research into new versions of centrally supported software and performs beta testing, production rollout and post production support.
• Performs 2nd level desktop troubleshooting in conjunction with the Help Desk.
• Maintains and updates files (electronic and paper) and internal databases.
• Service Installation and SupportReceives and logs problem calls or service requests in the automated tracking system with minimum delay.
• Attempts to resolve as many problem calls or service requests on initial contact.
• Performs tasks related to scheduled service requests, including equipment replacement, equipment installation/de-installation, software installation, LAN connection, returns to stock, site surveys, etc.
• Diagnoses and resolves any hardware, software, or connectivity problem with minimum delay.
• Provides basic training to end-users on the use of standard systems.
• Logs all actions in the automated tracking system, including site survey information, steps taken to resolve problem or to complete task, problems encountered, current status, etc.
• Escalates problems to the appropriate parties in accordance with established procedure;.
• Detects problem patterns and recommend solutions.
• Keeps abreast of developments in technology both in the UN and in the industry in general.
• Service CoordinationReceives and logs service requests in the automated request management system.
• Creates and assigns work orders in accordance with established procedure.
• Liaises with other areas of IMCTS to facilitate completion of service requests.
• Provides advice to clients regarding IMCTS standards and workflow processes.
• Performs quality assurance procedures to ensure client satisfaction.
• Escalates problems encountered to the supervisor.
• Performs filing and record-keeping tasks for the unit.
• Keeps abreast of latest IMCTS standards and technology.
• Performs other duties as required.
• Competencies - PROFESSIONALISM: Knowledge of information technology and applications, including computer system networks. Good technical skills, ability to conduct network maintenance, provide server services and user support. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• EducationHigh school diploma or equivalent is required.
• Job - Specific QualificationPassing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test.
• Work ExperienceA minimum of five years of experience in information technology or related area is required
• Experience in Oracle Siebel Helpdesk Agent Application, basic SAP material management (MM), Administration of Windows 7/10, Office 365, Windows remote assistant, Symantec Ghost 12, Symantec Anti-virus, Adobe family software, Citrix Workspace, and VMWare Virtual machine are required.
• ITIL foundation V2/3 certified is desirable.
• LanguagesEnglish and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.
• AssessmentQualified applicants may be evaluated through a competency-based interview and/or other assessment methods.
• Special NoticeThis is a temporary position and will initially be available until 31 December 2022, with possibility of extension.
• If selected, an internal candidate will be on temporary assignment to the post; an external candidate will be offered a temporary appointment. Any extension of appointment is subject to satisfactory performance and continued availability of the post.
• This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
• Applicants may apply and be considered for locally recruited positions no matter where they are currently located (including the current serving staff members at other duty stations), provided they are locally available upon appointment. Selected candidates/staff members will have to relocate at their own expense to report for duty. In accordance with SR 4.4(c), they shall not be eligible for the international allowances or benefits indicated under staff rule 4.5 (a). If they do not already have the right to work in the duty station, appointment is contingent on issuance of a visa from the local authorities.
• At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
• United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
• Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
• The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
• Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the inspira account-holder homepage.
• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
• Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
• No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.