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Experience:

5 years required

Skills:

Business Development, Microsoft Office, Negotiation, Salesforce, Leadership Skill

Job type:

Full-time

• Proactively identify, target, and acquire new corporate accounts to generate room nights, meeting rooms, and event revenue.
• Conduct sales calls, client presentations, site inspections, and entertaining of potential and existing clients.
• Negotiate corporate rate agreements, group contracts, and corporate catering proposals in line with hotel yield management strategies.
• Monitor market trends, competitor activities, and economic factors to adjust sales tactics and capitalize on opportunities.
• Account Management & Business Development.
• Manage and retain a portfolio of key corporate accounts to maximize repeat business and long-term customer loyalty.
• Develop tailored corporate sales strategies and preferred vendor agreements for local and international corporate clients.
• Maintain an up-to-date client database and sales history using the hotel's CRM/PMS system.
• Operations & Cross-Departmental Coordination.
• Collaborate closely with Reservations, Revenue Management, Front Office, and Banquet/Events teams to ensure seamless service execution and high customer satisfaction.
• Prepare precise sales proposals, contracts, function sheets, and banquet event orders (BEOs) following hotel policies.
• Work with the Revenue Manager to optimize pricing strategies during high-demand and low-demand periods.
• Reporting & Strategy.
• Prepare weekly, monthly, and quarterly sales reports, account performance reviews, and sales forecasts for executive management.
• Participate in regular sales strategy meetings and contribute to the annual sales and marketing plan budget.
• Provide guidance and mentorship to junior sales executives within the team.
• Education: Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field.
• Minimum of 3-5 years of hotel sales experience, with a proven track record in the Corporate segment.
• Established network and existing corporate client portfolio in the hotel industry.
• Strong negotiation, presentation, and closing skills.
• Excellent command of spoken and written English (fluency in additional languages is a plus).
• High level of commercial acumen and understanding of hotel revenue metrics (RevPAR, ADR, Occupancy).
• Proficient in Microsoft Office and hotel management systems (e.g., Opera PMS, Salesforce, or similar CRM platforms).
• Professional personal presentation with excellent interpersonal and leadership skills.

Skills:

Microsoft Office, Recruitment

Job type:

Full-time

• Develop and implement HR policies and procedures for the hotel, including recruitment, performance management, compensation and benefits, and employee relations.
• Manage a team of HR professionals, providing coaching and mentoring as needed.
• Collaborate with other departments to understand their HR needs and ensure the hotel attracts, retains, and develops top talent.
• Develop and maintain relationships with external HR organizations and vendors to stay up-to-date with HR best practices and industry trends.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Analyze HR data to identify opportunities for process improvement and cost savings.
• Prepare and present regular reports on HR activities to senior management.
• Manage employee relations issues and ensure a positive employee experience.
• Bachelor's degree in human resources, business, or related field; MBA or Master's degree in HR preferred.
• Minimum of 10 years of experience in HR management, preferably in the hospitality industry.
• Proven track record of successfully managing an HR team and implementing HR policies and procedures.
• Strong knowledge of HR best practices, including recruitment, performance management, compensation and benefits, and employee relations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in HR management software and Microsoft Office.

Skills:

Microsoft Office, HACCP

Job type:

Full-time

• วิเคราะห์ความต้องการบุคลากรจากหัวหน้างาน/ผู้บริหาร.
• จัดทำและประกาศรับสมัครงานในช่องทาง ให้กับโรงงานผลิตอาหาร.
• ทำกิจกรรมด้านแรงงานสัมพันธ์ และข้อบังคับการทำงาน.
• ดำเนินการ ประสานงาน ด้านการพัฒนาฝึกอบรมในโรงงาน.
• รวบรวมตารางการทำงาน ใบลา และประสานงานกับสำนักงานใหญ่.
• จัดทำเอกสารรับรองระบบข้อกำหนด GHP, HACCP, ISO และอื่่นๆ.
• ดำเนินการตามที่ได้รับคำสั่งจากผู้บังคับบัญชา.
• วุฒิปริญญาตรี ทุกสาขา.
• มีประสบการณ์ 3 ปีขึ้นไป ด้านแรงงานสัมพันธ์, สรรหา, การจัดอบรม และการตรวจระบบคุณภาพต่างๆ.
• มีประสบการณ์ด้าน รับรองระบบข้อกำหนด GHP, HACCP, ISO และอื่่นๆ.
• ใช้โปรแกรม Microsoft Office โดยเฉพาะ EXCEL ได้อย่างดี.
• สามารถเข้าทำงาน 7:00 น.ได้ และสามารถทำงานร่วมกับผู้อื่นได้ดี.
• สามารถเริ่มงานได้ทันที จะพิจารณาพิเศษ.
• อาหารทานฟรี 1 มื้อ.
• เครื่องแบบพนักงาน.
• ประกันชีวิตและอุบัติเหตุกลุ่ม.
• วันหยุดพักผ่อนประจำปี ตามอายุงาน (ุ6 - 12 วัน).
• วันหยุดนักขัตฤกษ์ประจำปี 13 วัน รวมวันแรงงาน.
• การปรับประเมินผลการปฏิบัติงานประจำปี.
• โบนัสตามผลงานและผลประกอบการ (ขึ้นกับผลประกอบการ).
• อื่น ๆ ตามโครงสร้างบริษัท.

Skills:

Business Development

Job type:

Full-time

• Partner with Group Director and cross-functional teams across international markets to provide financial analysis, commercial insights, and recommendations that improve business performance and profitability.
• Monitor business performance against budget, forecast, and key performance indicators, identifying risks, opportunities, and improvement actions.
• Analyze pricing trends, promotional effectiveness, product mix, and market conditions to recommend initiatives that enhance revenue and margins.
• Identify opportunities to grow revenue through pricing optimization, new products, channel expansion, and market penetration initiatives.
• Conduct financial analysis, feasibility studies, and business case evaluations for new outlets, renovations, and strategic investment projects.
• Support financial due diligence and valuation analysis for mergers, acquisitions, joint ventures, and strategic partnership opportunities.
• Coordinate the annual budgeting and forecasting process by working closely with Finance and business teams to align financial plans with business objectives.
• Ensure compliance with financial policies, tax regulations, and internal controls while maintaining the accuracy of financial information.
• Commercial Strategy and Planning.
• Support the development and execution of commercial strategies to achieve revenue growth, profitability, and market expansion objectives.
• Collaborate with Sales, Marketing, Operations, Supply Chain, and Finance teams to improve commercial performance and operational efficiency.
• Conduct market research, competitor analysis, and customer insights to identify business opportunities and commercial risks.
• Recommend pricing strategies, promotional activities, product portfolio optimization, and customer segmentation to maximize revenue and profitability.
• Monitor commercial performance and recommend corrective actions to achieve financial and operational targets.
• Strategic Growth Initiatives.
• Identify and evaluate new business opportunities, market expansion initiatives, strategic partnerships, and franchise opportunities.
• Prepare financial models, investment analyses, and business cases to support strategic business decisions.
• Support the execution of market entry strategies, new business models, franchising, licensing, and strategic partnerships.
• Partner with business leaders to identify digital transformation opportunities, including e-commerce, digital payments, customer analytics, and technology-enabled business solutions.
• Identify opportunities to improve supply chain efficiency, operational effectiveness, and cost optimization to support business growth.
• Coordinate cross-functional projects to ensure successful implementation of commercial and business development initiatives.
• Management Reporting.
• Prepare monthly business performance reports and management presentations, providing timely and accurate financial and commercial insights.
• Analyze business performance, identify key trends, and recommend actions to improve revenue, profitability, and operational efficiency.
• Develop and maintain commercial performance dashboards and key performance indicators to support management decision-making.
• Ensure reporting processes and analytical tools are continuously improved to support business requirements.
• Present business analysis, investment proposals, and commercial recommendations to senior management and leadership teams.
• Business Development & Partnership Management.
• Build strong working relationships with internal stakeholders and external business partners to support commercial initiatives and business growth.
• Coordinate cross-functional teams to deliver strategic projects within agreed timelines and business objectives.
• Support negotiations with business partners, franchisees, landlords, suppliers, and other key stakeholders by providing commercial and financial analysis.
• Drive continuous improvement initiatives that enhance business processes, commercial effectiveness, and operational performance.
• 7 - 10 years of experience in business development and/or commercial with at least 5 years at.
• management level.
• Masters degree in Business Management/Financial Management would be an advantage.
• Experience in food service, hotel or retail industry would be an advantage.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

3 years required

Skills:

Microsoft Office, Budgeting, Payroll, English

Job type:

Full-time

• To supervise and coordinate all restaurant food and beverage service operations, ensuring excellent guest service, effective communication with Kitchen and Bar teams, and maximizing sales through product knowledge and upselling techniques.
• PRIMARY RESPONSIBILITIES.
• Administration.
• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labour potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
• Maintains established par stock for operating supplies to ensure smooth operation.
• Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
• Establishes control procedures for reconciliation of Cashiering before and after service.
• Executes the general responsibility necessary to minimize costs in operating the restaurant and achieving sales goals.
• Technical.
• Oversees service standard in the restaurant. Ensures that the team conform to the required standards and meet or exceed guest's expectation.
• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.
• Participates in the planning of menus & beverage lists.
• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees.
• Implements and enforces safety regulations and house rules.
• Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
• Be familiar with changes and trends in the competition and the market place.
• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in restaurant and bar operations, with at least 1-2 years in a managerial role.
• Strong knowledge of food & beverage operations, service standards, wines, spirits, cocktails, and menu planning.
• Proven leadership and team management skills with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Good financial acumen, including budgeting, cost control, inventory management, and revenue optimization.
• Ability to analyze sales reports and operational performance metrics.
• Knowledge of health, safety, hygiene, and food safety regulations.
• Proficient in POS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends, public holidays, and evening shifts.
• Good command of English; additional languages are an advantage.
• Life & Health insurance.
• SSO.
• Duty Meals.
• Provident fund.
• Heartist Card.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
• Diploma in Information Technology.
• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Knowledge of Windows Operating System.

Skills:

Power point, Leadership Skill, HACCP, English

Job type:

Full-time

• A dynamic leader, highly organized and capable of providing leadership, guidance and direction in achieving the hotel's vision and mission.
• Hands-on Engineering leader with proven experience managing a complex (combo) hotel property, coordinating outsourced contractors, and driving seamless engineering and maintenance operationsใ while ensuring compliance, safety, and exceptional guest experiences.
• Pre-opening hotel experience is preferred in order to plan the opening of Mercure Ba ...
• Responsible for implementing Accor engineering and ensure compliance with health, safety, security, and environmental standards, including WHS, HACCP, fire and life safety regulations, emergency response.
• Lead all engineering and maintenance operations, ensuring the effective upkeep of hotel facilities, guest rooms, equipment, and assets through preventive maintenance programs and regulatory compliance.
• Procedures, Accor ALERT requirements, and sustainability initiatives.
• Collaborate with hotel departments to deliver exceptional guest experiences, promptly resolving maintenance issues, minimizing operational disruptions, and supporting the hotel's business and financial objectives.
• Bachelor's degree in Engineering or equivalent.
• Excellent reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.

Experience:

2 years required

Skills:

Financial Modeling, Project Management, Microsoft Office, Power point, Leadership Skill

Job type:

Full-time

• Explore new business opportunities by building strong relationships with hotel management team, business partners, and stakeholders.
• Act as a project leader, be able to lead the meeting, follow up and monitor result vs compressed timeline (end-to-end process).
• Monitor hotels' revenue and profitability to provide constructive feedback.
• Analyze competitive hotel market supply, trends and recommend strategies to improve operations and high quality service.
• Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.
• Manage major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.
• Contribute to the development and implementation of asset improvement policies to enhance value and returns.
• Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.
• Prepare monthly report about hotels issues and projects updates.
• Ensure hotels are complied with related rules, regulations, sustainability standards (ESG) and best practices.
• Support management in analyzing data and preparing presentations as requested.
• Support special projects and perform other duties & ad hoc tasks as assigned.
• Bachelor's Degree or higher in Business Administration, Finance, Engineering, Economics, or a related field.
• At least 2 years experience in financial feasibility studies, investment analysis and financial modeling in hotel, real estate, mixed-use or related functions.
• At least 1 year experience in hotel operations, preferably within the luxury to economy hotel segment will be an advantage.
• Fluent in spoken and written English (minimum score of TOEIC 800, TOEFEL 500, IELTS 6.5).
• Having experience in a listed company or large corporation will be an advantage.
• Excellent in business transformation, hotel operations and delivering excellent guest and customer experiences, and strategic growth.
• Excellent in project management and business presentation skills in Thai & English.
• Analytical skills to interpret data, identify trends, and make data-driven decisions.
• Proficient in Microsoft Office - Excel for finance, Power BI and PowerPoint.
• Able to travel up-country occasionally and must be able to drive and possess a valid driver's license.
• Ability to work on weekends (in case of emergencies) and irregular hours when required.

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• Assist with driveway management and ensure smooth vehicle flow.
• Help arriving and departing guests by opening and closing car/taxi doors.
• Maintain a clean and organized entrance area and baggage room.
• Ensure timely pick-up and delivery of guest baggage.
• Provide accurate information and assistance to guests as needed.
• Remember guest names, especially repeat and long-staying guests, and offer a personalized greeting.
• Use the Duty Log to record important matters and ensure all job tasks are logged appropriately.
• Prepare and deliver newspapers to guest rooms as assigned.
• Stay alert and report any suspicious individuals or items to Security or the Duty Manager.
• Must be able to drive a shuttle bus with manual transmission.
• High school diploma or equivalent.
• Able to drive a shuttle bus with manual transmission.
• Good command of both Thai and English communication skills.
• Friendly, service-minded, and proactive with a positive attitude.
• Physically fit and able to lift or carry guest luggage as needed.
• Flexible with working hours, including weekends and holidays.
• Previous experience in hospitality or front office is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Quality Assurance, Recruitment, Thai

Job type:

Full-time

• Flexible on weekends and Public Holiday when team support needed.
• The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vietnam markets), ensuring high levels of customer satisfaction, operational efficiency, and team performance. This role manages customer service representatives, drives performance improvements, implements processes, and ensures service quality standards are consistently achieved.
• Operations Management & Human Resources.
• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Required.
• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

Experience:

5 years required

Skills:

Financial Analysis, Purchasing, Accounting, CPA, English, Thai

Job type:

Full-time

• Direct and coordinate hotel financial planning and budget management functions.
• Monitor and analyze monthly operating results against budget.
• Direct and coordinate debt financing and debt service payments with external agencies.
• Prepare annual reports of actual revenues, transfers, and expenses.
• Analyze financial outlooks and prepare financial forecasts.
• Prepare financial analysis for contract negotiations and product investment decisions.
• Ensure compliance with local, state, and federal budgetary reporting requirements.
• Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures.
• Maintain an organizational structure and staffing to effectively accomplish the department's goals and objectives.
• Serve as primary legislative liaison relative to company financial issues.
• Direct financial audits and provide recommendations for procedural improvements.
• Conduct regular checks on procedures for purchasing, receiving, storing, issuing, food preparing and portioning.
• Bachelor's degree in accounting / finance.
• Additional certificate as a Certified Public Accountant (CPA) will be an advantage.
• Minimum 5 years of experience in a senior finance or accounting position or 2 years of experience in a similar capacity.
• High degree of professionalism with strong understanding of business acumen.
• Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems.
• Fully conversant in accounting principles and financial regulation standards.
• Fluent in English and Thai communication.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Event Planning

Job type:

Full-time

The Event Operations Executive is responsible for the successful handling of small to medium group for all segment, This role ensures effective communication with clients and efficient coordination with departments concerned, under the general guidance of the Director of Event Operations, maximizing business opportunities.

Experience:

5 years required

Skills:

Cloud Computing

Job type:

Full-time

• Maintain highly available and resilient cloud infrastructure, meeting agreed SLO targets.
• configure, and optimize monitoring solutions to detect anomalies early and maintain system health.
• Analyze and tune system performance, networking, and workloads to improve efficiency and reduce operational costs.
• Respond to infrastructure incidents, perform root cause analysis, and implement permanent preventative solutions. Perform change request.
• Partner with ACP Platform teams, contribute to product design, and provide operation feedback to ensure seamless service delivery and support operations.
• Lead and ensure backup, replication, and failover plans across AWS regions for business continuity are well maintain and tested.
• Document incidents, update runbooks, and improve processes based on lessons learned.
• Build self-healing systems and automated remediation workflows to reduce manual intervention.
• Forecast and optimize AWS resources to handle traffic spikes using Auto Scaling and Load Balancing.
• Follow security best practice and compliance with Accor security standards.
• Infrastructure-as-Code (.
• IaC.
• maintain IaC using tools Terraform, CloudFormation, or AWS CDK to deploy and manage AWS resources.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience in cloud operations, and.
• 2+ years in SRE role is mandatory.
• AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or similar certifications is preferred.
• Fluent in English communication.
• Strong knowledge of cloud platforms (AWS) and services.
• Proficient in cloud monitoring and observability tools.
• Excellent problem-solving and analytical.
• Excellent communication and teamwork skills.
• Familiar with CI/CD, Terraform and Git.
• Solid understanding of.
• container orchestration Kubernetes or EKS.
• Strong focus on optimizing system efficiency and cloud costs.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Skills:

Microsoft Office, Recruitment

Job type:

Full-time

• Develop and implement HR policies and procedures for the hotel, including recruitment, performance management, compensation and benefits, and employee relations.
• Manage a team of HR professionals, providing coaching and mentoring as needed.
• Collaborate with other departments to understand their HR needs and ensure the hotel attracts, retains, and develops top talent.
• Develop and maintain relationships with external HR organizations and vendors to stay up-to-date with HR best practices and industry trends.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Analyze HR data to identify opportunities for process improvement and cost savings.
• Prepare and present regular reports on HR activities to senior management.
• Manage employee relations issues and ensure a positive employee experience.
• Bachelor's degree in human resources, business, or related field; MBA or Master's degree in HR preferred.
• Minimum of 10 years of experience in HR management, preferably in the hospitality industry.
• Proven track record of successfully managing an HR team and implementing HR policies and procedures.
• Strong knowledge of HR best practices, including recruitment, performance management, compensation and benefits, and employee relations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in HR management software and Microsoft Office.

Experience:

3 years required

Skills:

English, Thai

Job type:

Full-time

• Lead, train, and support the housekeeping team to ensure high cleanliness standards are consistently met.
• Inspect public areas regularly and follow up on corrective actions.
• Monitor use and inventory of cleaning supplies and equipment.
• Coordinate with other departments to address cleanliness and maintenance issues promptly.
• Minimum 2-3 years of housekeeping or public area experience, with at least 1 year in a supervisory role.
• Strong leadership, communication, and team management skills.
• Good attention to detail and problem-solving ability.
• Flexibility to work shifts, weekends, and public holidays as required.
• Hotel experience preferred.
• Ability to speak, read, and write in Thai is required; basic English communication is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Job type:

Full-time

• ต้อนรับลูกค้าด้วยความสุภาพ ยิ้มแย้ม และมีมารยาทที่ดี.
• ให้บริการลูกค้าตามขั้นตอนมาตรฐานที่ได้รับการฝึกอบรม สร้างความพึงพอใจ 100%.
• แนะนำสินค้าและโปรแกรมส่งเสริมการขายให้ลูกค้าอย่างถูกต้อง เพื่อเพิ่มยอดขาย.
• สอบถามและรับฟังความคิดเห็นของลูกค้า เพื่อปรับปรุงคุณภาพการบริการ.
• เชื้อเชิญให้ลูกค้ากลับมาใช้บริการในครั้งต่อไปด้วยความจริงใจ การตรวจสอบและส่งมอบสินค้า.
• ตรวจสอบคุณภาพอาหารให้ได้ตามมาตรฐาน ก่อนเสิร์ฟให้ลูกค้าทุกครั้ง.
• ส่งมอบอาหารและเครื่องดื่มให้ลูกค้าอย่างถูกต้อง ครบถ้วน และทันเวลา.
• ตรวจสอบความพร้อมของวัตถุดิบและอุปกรณ์บริการก่อนเริ่มกะ การรักษาความสะอาดและสุขอนามัย.
• ดูแลบริเวณที่รับผิดชอบให้สะอาดเรียบร้อยและมีอุปกรณ์ครบถ้วนพร้อมบริการตลอดเวลา.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลให้ได้ตามมาตรฐานของบริษัท.
• ปฏิบัติตามมาตรฐานความปลอดภัยและสุขอนามัยของบริษัทอย่างเคร่งครัด การดำเนินงานทั่วไป.
• ปฏิบัติตามกฎระเบียบของบริษัทและคำสั่งของผู้บังคับบัญชาอย่างเคร่งครัด.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• มีใจรักงานบริการ ยิ้มแย้ม กระฉับกระเฉง และมีมนุษยสัมพันธ์ดี.
• มีความรับผิดชอบและซื่อสัตย์ต่อหน้าที่.
• สามารถสื่อสารกับผู้อื่นได้เป็นอย่างดี.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีใบรับรองการอบรมผู้สัมผัสอาหาร (จะพิจารณาเป็นพิเศษ) Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Skills:

Digital Marketing, Google Analytics, Social media, Photography, Google Ads, English, Thai

Job type:

Full-time

• Coordinate marketing activities, promotional campaigns, and hotel events.
• Manage social media channels and support content planning and community engagement.
• Coordinate photography and videography to showcase the hotel's facilities, dining experiences, and guest moments.
• Assist in creating marketing collateral, press releases, EDMs, and promotional materials.
• Liaise with internal departments and external agencies to ensure timely execution of campaigns.
• Monitor marketing performance and prepare campaign reports.
• Ensure all communications align with Mövenpick and Accor brand standards.
• Bachelor's degree in Marketing, Communications, Digital Media, Business Administration, or related field.
• Fresh graduates are welcome to apply, prior internship or relevant experience in digital marketing is a plus.
• Strong written and verbal communication skills in both English and Thai, with the ability to read and write Thai fluently.
• Basic knowledge of social media platforms, digital advertising, and content creation.
• Familiar with tools such as Meta Business Suite, Google Analytics, Google Ads, Canva, or similar platforms (preferred).
• Creative mindset with strong attention to detail.
• Good analytical skills and ability to interpret digital performance data.
• Proactive, well-organized, and able to manage multiple tasks effectively.
• Team player with a positive attitude and willingness to support various Marketing Department tasks.
• Flexible with working hours as required by the nature of hotel operations, including weekends or public holidays when necessary.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Product Development, Data Analysis, Negotiation, Procurement, Purchasing

Job type:

Full-time

• Overview Minor Lifestyle is one of Thailand's leading lifestyle retail and distribution companies, with more than 200 points of sale nationwide. We represent a carefully curated portfolio of internationally recognized brands across fashion, home and lifestyle - including Anello, Charles & Keith, Sunnies, Crash Baggage, Zwilling J.A. Henckels, Villeroy & Boch, Joseph Joseph and Minor Smart Kids. We're also expanding into new territory. Through a joint venture with Pop Mart - the globally renowned collectible toy and art figure brand - Minor Lifestyle is growing beyond traditional re ...
• Select and source products in alignment with the brand direction and market demand - Analyze product trends, consumer behavior, and sales data to support purchasing decisions - Plan product assortment (categories, product mix, and price range) for each sales channel - Negotiate with both local and international suppliers regarding pricing, terms, and delivery schedules - Manage inventory effectively (stock planning & inventory management) - Collaborate with Marketing and Retail teams to align product plans with campaigns and sales strategies - Monitor sales performance of individual products and continuously adjust purchasing plans - Control purchasing budgets in accordance with the approved plan - Ensure product quality and coordinate pre-launch approvals before products are sold - Prepare reports and analysis on product performance, sales, and category performance - Support new product development in collaboration with relevant teams (if applicable for private label / in-house brand).
• Bachelor's degree in Business Administration, Marketing, Logistics, or a related field - 2-5 years of experience in Buying, Merchandising, or Procurement (retail experience is preferred) - Strong analytical skills with the ability to interpret sales and market trend data - Good negotiation and communication skills - Understanding of fashion, lifestyle, beauty, or retail products - Highly detail-oriented with the ability to manage multiple product categories simultaneously - Proficient in Excel or basic data analysis tools - Ability to work cross-functionally with Marketing, Retail, Finance, and Logistics teams - Proficiency in English is an advantage Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

3 years required

Skills:

Social media

Job type:

Full-time

• Post daily updates, reply to comment & direct messages and encourage user-generated content.
• Support promotional offers, influencer partnerships and F&B (food and beverage) marketing campaigns.
• Monitor online feedback, track social mentions and assist with guest review responses.
• Analytics & report tracking key performance metrics and compile monthly reports on engagement, reach and audience growth.
• Bachelor's degree in Marketing, Communications, Public Relations or Digital Media.
• Experience 1 to 3 years of digital marketing or social media experience, ideally within hospitality, tourism or lifestyle brands.
• Proficiency in content creation tools (Canva, CapCut, Adobe Suite) and social scheduling/analytics platforms.
• Strong storytelling ability, sharp copywriting skills, trend awareness and fluency in local and English languages.
• Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Skills:

Microsoft Office, Industry trends, Negotiation, Power point, English

Job type:

Full-time

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...
• KEY.
• Ensure that you fully understand the business strategy and positioning of the Anantara and Avani+ brand, and that you are able to effectively articulate this positioning in the marketplace. Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends. Produce quotations or proposal and written confirmation to all clients Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts. Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Anantara. Maintain accurate management status reporting on business results, and associated action planning. Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise. In particular this includes Front Office, Reservations, and Events colleagues. Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports. Provide all assistance to guests and clients in a proactive, professional and friendly manner QUALIFICATIONS Bachelor's degree in Business Administration, Hospitality Management, Marketing, Sales, or a related field. Previous experience in hotel sales, hospitality, customer service, reservations, or a related commercial role is preferred. Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with clients, guests, and colleagues. Good written and spoken English communication skills. Strong customer service mindset with a proactive, professional, and friendly approach. Good sales and negotiation skills, with the ability to identify upselling and cross-selling opportunities. Strong organizational and administrative skills with excellent attention to detail and accuracy. Ability to manage multiple tasks, priorities, client requests, and deadlines effectively. Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint; familiarity with hotel PMS and sales systems is an advantage. Ability to prepare accurate reports, proposals, quotations, contracts, correspondence, and other sales-related documentation. Strong problem-solving and decision-making skills with the ability to work independently and as part of a team. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.