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Experience:

6 years required

Skills:

Architecture

Job type:

Full-time

• AI/ML Architecture & Technical Strategy.
• Design and own the reference architecture for AI/ML systems, covering data ingestion, feature engineering, model training, model serving, and monitoring layers.
• Define architectural standards, design patterns, and reusable components (feature stores, model registries, experimentation frameworks).
• Evaluate and select the AI/ML technology stack build vs. buy decisions, cloud vs. on-prem tradeoffs, open-source vs. vendor platforms and maintain a technology roadmap.
• Act as the primary technical authority on AI architecture decisions across teams, ensuring consistency and avoiding fragmented, duplicative infrastructure.
• Recommendation, Personalization & Applied AI Systems.
• Guide the architecture underpinning recommendation and personalization systems (collaborative filtering, content-based filtering, hybrid, deep learning, and reinforcement learning approaches), working with the data science and ML engineering teams that implement them.
• Architect solutions for cross-cutting AI challenges such as cold-start handling, long-tail content promotion, and diversity/fairness in ranking systems.
• Extend the architectural framework to support personalization beyond content app layout, feature recommendations, notifications.
• Ensure architectural consistency and interoperability so personalization and AI capabilities can be reused seamlessly.
• Scalability, MLOps & Platform Engineering.
• Architect systems for large-scale data processing and real-time inference, with clear SLAs on latency, throughput, and resource utilization.
• Design and oversee MLOps practices CI/CD for ML, automated retraining pipelines, model versioning, A/B testing infrastructure, and observability/monitoring for model performance and drift.
• Define data pipeline and model-serving infrastructure standards that scale reliably as the number of AI use cases and platforms grows.
• Establish governance frameworks for model risk, data privacy, security, and responsible AI practices across all AI systems.
• Cross-Functional Leadership & Enablement.
• Serve as a technical advisor and architectural reviewer for data science and ML engineering teams building recommendation, personalization, and other AI products.
• Collaborate with product, engineering, and infrastructure leadership to align AI architecture with overall platform strategy and business roadmap.
• Mentor engineering and data science teams on architectural best practices, elevating the technical maturity of AI development org-wide.
• Translate complex architectural tradeoffs into business impact and risk narratives for executive stakeholders.
• Let us Talk About You.
• 6+ years of experience in software/ML engineering, with significant experience in an AI/ML architecture, platform, or technical leadership capacity.
• Proven track record designing and scaling end-to-end AI/ML system architectures (data pipelines, feature stores, model training/serving infrastructure, MLOps tooling) in production environments.
• Deep expertise in machine learning system design, including familiarity with recommendation systems, deep learning, and reinforcement learning approaches.
• Strong hands-on knowledge of large-scale distributed data processing technologies and cloud-based infrastructure (e.g., Kubernetes, Spark, cloud ML platforms).
• Experience architecting real-time, low-latency inference systems at scale.
• Solid understanding of data governance, model risk management, security, and responsible/ethical AI practices.
• Why work with us.
• We are a team of experts in a talented community, a collaborative atmosphere where creativity is encouraged. People First, by putting people at the heart of our priorities, we foster a work environment where you can excel and grow personally and professionally. Bluebik is strived for growth and expansion, and you can be part of our success story. We combine strategy, digital delivery excellence and deep technology advisory to help our clients transform their business. At Bluebik, your career advancement starts with actions. You can manage your own career and will advance based on performance. We collaborate to create unique and outstanding experiences with our talents to empower learning and growth opportunities. Whatever your ambitions, Bluebik offers you with a highly inclusive community of talents from both tech and business worlds to realize your full potential.
• What we offer.
• We offer impactful and challenging work with mentorship and support from direct managers and subject matter experts. You will have autonomy to manage your career path with endless opportunities for professional growth. Our comprehensive benefit package covers medical insurance, life, accident and disability insurance, wellness allowance, vaccination allowance, providence fund, flexible working arrangement, and Professional certification. Bluebik provides opportunities to become the best version of yourself!.
• Equal opportunity.
• Bluebik is an equal opportunity employer. We owe our success to the talents of our diverse team and the varying perspectives they add to our thriving community.
• Recruitment agencies.
• Bluebik does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Bluebik employees or other parts of the business. Bluebik will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.

Experience:

5 years required

Skills:

English, Thai

Job type:

Full-time

• Lead the creation of client proposals, pitch decks, and product or solution presentations that effectively communicate business value, differentiation, and strategic direction.
• Work with the CEO and executive leadership to drive corporate initiatives, strategic projects, partnerships, and internal transformation programs.
• Research, analyze, and synthesize business insights, market intelligence, and performance data to enable informed decision-making at the executive level.
• Collaborate with business unit heads, sales teams, and functional leaders to align objectives, streamline communications, and ensure project consistency.
• Manage assignments end-to-end, from ideation, research, and planning to implementation and follow-up with accountability for outcomes and quality.
• Act on behalf of the CEO Office when delegated, ensuring alignment with leadership direction and professionalism in interactions with internal and external stakeholders.
• Identify and implement enhancements to improve the efficiency, quality, and scalability of internal workflows, business documentation, and proposal development processes.
• Let us Talk About You.
• Bachelor's degree or higher in Business Administration, Management, Economics, Engineering, Information Technology, or related field.
• Excellent communication, presentation, and writing skills in both Thai and English.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Professional demeanor and confidence in engaging with senior executives and management-level stakeholders.
• High proficiency in Microsoft PowerPoint, Excel, and business research tools.
• Eagerness to learn, adaptability to a fast-paced environment, and passion for driving progress and meaningful results.
• Preferred.
• Experience in management consulting, project management, corporate strategy, or executive support roles.
• Understanding of digital transformation, emerging technologies, or enterprise solutions.
• Prior involvement in proposal development, storytelling, or executive communications is a plus.
• Why work with us.
• We are a team of experts in a talented community, a collaborative atmosphere where creativity is encouraged. People First, by putting people at the heart of our priorities, we foster a work environment where you can excel and grow personally and professionally. Bluebik is strived for growth and expansion, and you can be part of our success story. We combine strategy, digital delivery excellence and deep technology advisory to help our clients transform their business. At Bluebik, your career advancement starts with actions. You can manage your own career and will advance based on performance. We collaborate to create unique and outstanding experiences with our talents to empower learning and growth opportunities. Whatever your ambitions, Bluebik offers you with a highly inclusive community of talents from both tech and business worlds to realize your full potential.
• What we offer.
• Accelerated Learning and Growth: Direct exposure to business strategy, technology, and operations across multiple industries.
• Executive-Level Experience: Close collaboration with Bluebik's leadership team and involvement in corporate decision-making processes.
• Comprehensive Perspective: Opportunities to bridge business and technology in real-world strategic applications.
• Empowerment and Ownership: Autonomy to drive initiatives and influence outcomes within a high-performance culture.
• While this role demands high commitment and adaptability, it offers a learning curve and professional exposure that few other roles can match.
• Equal opportunity.
• Bluebik is an equal opportunity employer. We owe our success to the talents of our diverse team and the varying perspectives they add to our thriving community.
• Recruitment agencies.
• Bluebik does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Bluebik employees or other parts of the business. Bluebik will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.

Skills:

Software Development, Kubernetes, TensorFlow, Apache, DevOps

Job type:

Full-time

• Design, code, train, test, deploy, and iterate on large-scale, distributed machine learning systems. Collaborate with a multi-functional agile team of data science, UX / UI design, product management, and engineering to build new features / products /services that delight our customers. Work with data scientists and data engineers to create end-to-end machine learning feedback loop and integrate it into various applications. Improve existing machine learning models both in terms of model performance and computing performance. Help drive code review, optimization, testing, and tooli ...
• BS (or higher, e.g., MS, or PhD) in Computer Science, Computer Engineering orrelated technical fields involving Machine Learning or equivalent technical experience Strong analytical and problem-solving skills - Proven software development skills in multiple programming languages (e.g., Python, Golang, C++) Experience with machine learning software packages (e.g., scikit-learn, XGBoost, TensorFlow, Caffe, Theano, Torch) Familiarity with container-based technologies (e.g., Docker, Kubernetes) and DevOps practices (e.g., code review, automated testing, CI / CD, logging, performance monitoring) Strong communication skills & collaborative mindset Experience with data processing tools (e.g., Hadoop, Apache Spark, Apache Beam) and Cloud platforms (e.g., AWS, Azure, GCP) considered a plus.

Experience:

2 years required

Skills:

Quantitative Analysis, Problem Solving, Thai

Job type:

Full-time

• Minimum.
• requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem-solving skills Excellent written and verbal communication skills Passion for ensuring an excellent user experience.
• Provide mentorship, guidance and career development to members of your team Lead a h ...

Experience:

2 years required

Skills:

SQL, Good Communication Skills, English

Job type:

Full-time

• Participation in designing IT systems and infrastructure.
• Monitoring installed systems and infrastructure operations.
• Configuration and administration of technology/systems including hardware and operating systems.
• Providing technical solutions for computer applications and systems to teams, customers, and end users.
• Delivering comprehensive technical support to user support staff.
• Developing integrated solutions covering hardware, software, system infrastructure, and backup/recovery.
• Managing incidents and requests within the defined technology environment.
• Maintaining service quality through organizational standards enforcement.
• Bachelor Degree or Higher in Computer Science, Computer Engineering, Information Technology or related field.
• Minimum 2 years in a related position.
• SQL Database or equivalent database knowledge.
• Data backup and recovery software expertise.
• Must be able to troubleshoot and solve computer problems.
• Network understanding and basic TCP/IP (OSI Model) knowledge.
• Customer service orientation.
• Team collaboration ability.
• Good communication skills.
• English proficiency advantageous.
• Ability to perform under pressure with tight deadlines.

Skills:

Recruitment, Punctual, Android, Vietnamese, English

Job type:

Full-time

• Must be a native Vietnamese speaker Owns an Android smartphone with Android 6.0 or above and stable internet connectivity Has personal transportation and is willing to travel to assigned locations Able to communicate in Vietnamese and basic English for training and application usage Comfortable working independently in a field-based environment Good attention to detail and ability to follow instructions accurately Responsible, punctual, and able to meet assigned targets and deadlines Prior experience in field data collection, surveys, or similar projects is an advantage but not req ...
• Travel to assigned locations to perform WiFi data collection activities Use an Android smartphone and company-provided application to capture and submit required data Follow project guidelines and operational procedures accurately during fieldwork Ensure collected data is complete, accurate, and submitted on time Maintain regular communication with the project and recruitment teams Report technical issues or field challenges promptly Complete assigned daily or weekly targets within project timelines Adhere to all safety, confidentiality, and compliance requirements while conducting field activities.

Skills:

Bahasa Indonesia, English

Job type:

Full-time

• Teleperformance is a global leader in digitally integrated business services. We are dedicated to providing the best customer service solutions and creating exceptional experiences for our clients' customers. We are looking for passionate and dedicated individuals to join our team in Thailand. This is NOT a work from home position.
• Bachelor's degree. Previous experience in a customer service, call center, or hospitality role is highly preferred. Excellent communication skills in both written and spoken in Bahasa Indonesia and English. Strong problem-solving and conflict-resolutio ...
• What We Offer.
• Competitive salary and performance-based bonuses. Comprehensive training and professional development opportunities. Health and wellness benefits. A diverse and inclusive work environment with opportunities for career advancement. Modern and comfortable office space. Fun and engaging team activities.
• The Role As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information. Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible. Provide accurate and detailed information about services, amenities, and policies. Process new reservations and cancellations, ensuring all details are correctly entered into the system. Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience. Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings. Maintain a high level of product and procedural knowledge.

Skills:

Digital Marketing, Content Creator, Social media, English

Job type:

Full-time

• Preferred: BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing, Communications or Journalism can be a plus) 2 years minimum of work experience in sales and/or online advertising/social media Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets Strong verbal and written communication skills to pitch on the phone and compose compelling proposals Good time management skills and ability to organize their own day Client-focused, keen interest in customer interaction & ownership of bus ...
• Serve as a trusted consultant with partners to develop and optimize their channel: responsible for increasing platform usage and content creator adoption of various tools and features Detect and understand the customer's needs and objectives Knowledge on key platform features in order to connect the customer's needs to these features Handle a high volume of potential clients on a daily basis through video calls, email and phone calls Portfolio management and prioritization with the ability to detect opportunities and follow up with the content creators over several months.

Experience:

3 years required

Skills:

Good Communication Skills, Service-Minded, Sharepoint, ISO 27001, English

Job type:

Full-time

• The IT Support role is responsible for supporting and maintaining ABeam Consulting Thailand's IT environment to ensure smooth and secure day-to-day operations, including end-user support, IT asset and infrastructure management, new joiner setup, Microsoft 365, access control, CCTV, and coordination with Global IT and vendors on network, server, cybersecurity, and system-related matters, while also supporting ISMS activities and ISO 27001 compliance.
• Support any IT related matters/issues (i.e. troubleshooting, laptop malfunction, net ...
• Bachelor's degree in Computer Science, Information Technology, Networking, or a related field, or equivalent practical experience. 3-5 years of relevant experience in IT support, helpdesk, or office IT operations. Experience supporting laptop setup, Microsoft 365, network connectivity, printers, VPN, access control, CCTV, and other office IT equipment. Experience preparing and maintaining IT records, user guides, reports, checklists, and audit support documents. Experience coordinating with internal users, Global IT teams, and external vendors would be an advantage. Skills: Good communication skills in both Thai and English, including speaking, writing, and listening. Strong service-minded attitude with the ability to communicate clearly and coordinate effectively with related parties. Ability to analyze and troubleshoot basic IT issues, provide solutions, and escalate issues to Global IT or vendors when necessary. Familiarity with Microsoft 365 collaboration tools such as SharePoint, Teams, OneDrive, and Forms. Basic knowledge of endpoint management, device enrollment, security controls, antivirus protection, data protection, and user access management. Basic understanding of information security management, ISMS requirements, access control, CCTV, audit support activities, and ISO 27001 requirements. Good documentation, organization, and IT asset management skills.

Skills:

Thai

Job type:

Full-time

ให้ข้อมูลและให้บริการแก่ผู้ซื้อและผู้ขายผ่านช่องทางแชทและอีเมล พร้อมจัดการงานค้าง (backlog) อย่างมีประสิทธิภาพ บันทึกข้อมูลการให้บริการในระบบ และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการดำเนินงานที่ราบรื่น สร้างและรักษาความสัมพันธ์อันดีกับผู้ซื้อและผู้ขาย เพื่อเสริมสร้างความพึงพอใจต่อสินค้าและบริการของบริษัทฯ ปฏิบัติงานตามมาตรฐานตัวชี้วัด (KPIs) ที่บริษัทฯ กำหนดได้อย่างมีประสิทธิภาพ.

Experience:

2 years required

Skills:

Quantitative Analysis, Problem Solving, Thai

Job type:

Full-time

• Minimum.
• requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem-solving skills Excellent written and verbal communication skills Passion for ensuring an excellent user experience.
• Provide mentorship, guidance and career development to members of your team Lead a h ...

Skills:

English, Thai

Job type:

Full-time

• Proficiency in Thai and English (spoken and written). Previous experience in customer service, preferably with coaching, SME, or team support responsibilities. Strong communication, mentoring, and problem-solving skills. Ability to handle escalations and complex issues with professionalism. Flexible and adaptable to a fast-paced environment. Willingness to work onsite Open to rotational shifts, weekends, and public holidays as required.
• Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operatio ...

Experience:

15 years required

Skills:

Risk Management, Architecture, Leadership Skill, Labor law, English

Job type:

Full-time

• ABeam Consulting Thailand is seeking an experienced HR Lead (Senior Manager level) to lead the overall Human Resources function and people strategy in support of ABeam Strategy. This role serves as a strategic partner to the Managing Director and Business Unit leaders, ensuring the organization has the leadership capability, workforce readiness, organizational effectiveness, and culture required to achieve long-term business objectives. The HR Lead will drive the transformation of the HR function toward a modern HR operating model consisting of HR Business Partner (HRBP), Center of ...
• Strategic HR Leadership & Business Partnership Act as a trusted advisor to the Managing Director and leadership team on people and organizational matters. Translate business strategy into a comprehensive people strategy and execution roadmap. Lead workforce planning, organization design, and capability planning aligned with ABeam Strategy. Partner with business leaders to improve organizational effectiveness, leadership capability, and performance culture. Provide workforce insights and people analytics to support strategic decision-making. Lead people-related aspects of business transformation, organizational restructuring, and change initiatives. Leadership, Talent Management & Succession Build and implement talent management and succession planning frameworks. Establish sustainable leadership pipelines for critical positions across the organization. Drive talent review processes and leadership readiness planning. Partner with business leaders to identify and retain high-potential talent. Ensure future workforce capability development aligned with business growth, consulting excellence, AI, digital transformation, and industry expertise priorities. Organizational Development & Culture Transformation Lead organization development initiatives to enhance business performance and organizational agility. Drive employee engagement strategies and follow-through action plans. Develop and implement culture transformation initiatives that reinforce accountability, ownership, and critical thinking. Improve leadership effectiveness and alignment with company strategy. Facilitate communication and alignment between management and employees. Performance, Compensation & Reward Strategy Ensure performance management practices align with business goals and desired leadership behaviors. Oversee talent calibration, promotion governance, and reward decision-making processes. Lead strategic compensation and benefits initiatives, including salary structure, reward philosophy, and market competitiveness. Oversee job architecture, grading, and workforce rewards frameworks. Ensure compensation practices support attraction, retention, and performance objectives. HR Operations, Governance & HR Transformation Lead the evolution of the HR operating model, including HRBP, CoE, and Shared Services functions. Ensure effective delivery of HR services, policies, and governance. Drive HR digitalization and process improvement initiatives to improve employee experience and operational efficiency. Ensure compliance with Thai labor laws, company policies, and corporate governance standards. Lead employee relations and HR risk management activities.
• Bachelor's or Master's degree in Human Resources, Business Administration, Organizational Psychology, or related field. More than 15 years of progressive HR experience, including leadership responsibility. Strong experience in HR Business Partnering, Organizational Development, Talent Management, and HR Transformation. Experience leading succession planning, leadership development, and culture transformation initiatives. Strong understanding of compensation strategy, organizational design, and workforce planning. Proven ability to influence senior executives and business leaders. Experience in professional services, consulting, technology, or knowledge-based organizations is highly preferred. Solid knowledge of Thai labor law and HR governance practices. Fluent in Thai and English.
• Required Skills.
• Strategic business partnering Leadership and people management Organizational development and change management Workforce planning and talent strategy Succession planning and leadership development Data-driven decision making and people analytics Stakeholder management and influencing HR transformation and operating model design Strong communication and executive presence High level of integrity, professionalism, and confidentiality.

Experience:

1 year required

Skills:

Data Analysis, English

Job type:

Full-time

• Main.
• Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Minimum 1 years' experience as QA in call center Must be proficiency in English & Indonesian in terms of written, reading and speaking Able to start work immediately is preferred. Language.
• English - Indonesian.
• Conduct root cause and other data analysis Conduct QA evaluations per client requirements and provides QA progress reports to team lead Act as escalation point of contact for process questions, issues and resolution Act as Subject Matter Expert (SME) for QA evaluations Participate as project team member in problem prevention and continuous improvement projects.

Experience:

5 years required

Skills:

Enthusiastic, Recruitment, Power point, Japanese, English

Job type:

Full-time

• Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs.
• Coordinates activity ensuring projects and plans deliver against objectives and on time/budget.
• Supports Account Director and wider team with general client liaison and administration.
• Connects with client to support delivery of communication and service.
• May research new market trends to incorporate into planning.
• Monitors sales data to measure plan effectiveness flagging issues where appropriate.
• Bachelor Degree or higher in related field.
• At least 5 years of experience in the role of account management in advertising agency or digital agency.
• Excellent command of English - verbal and written, Japanese is advantage.
• Computer literacy in MS Word, Excel, Outlook and PowerPoint.
• Knowledge in advertising & marketing Principles.
• Good attitude, enthusiastic, optimistic, hardworking and challenge lover.
• As part of our commitment to safeguarding your privacy, please be informed that the required information collected from you, who would like to apply for a position with us, will be limited to what is necessary for the recruitment process. We adhere to strict data protection measures in line with applicable regulations. Any personal data voluntarily provided, which is not essential for the recruitment process, will be promptly deleted or securely destroyed. We may provide you with our confirmation of such deletion or destruction on a case-by-case basis. For more details on how your personal data is handled, please review our privacy notice https://www.dentsu.com/global-employee-job-candidates-and-job-leavers-privacy-notice. By proceeding, you acknowledge to the collection and processing of your data as described.

Experience:

7 years required

Skills:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

Job type:

Full-time

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

5 years required

Skills:

Business Development, Project Management, Multitasking, Recruitment, Leadership Skill

Job type:

Full-time

• Lead the design and delivery of qualitative research projects, ensuring methodological rigor and excellence in output.
• Conduct in-depth interviews, focus groups, ethnographies, cultural immersions, and other qualitative techniques.
• Develop research frameworks, discussion guides, and analytic structures grounded in qualitative best practices.
• Synthesize insights into clear, compelling narratives that influence client decision-making.
• Client Engagement & Consulting.
• Serve as a primary client contact on qualitative engagements, ensuring strong relationship management and consultative partnership.
• Translate consumer insights into strategic recommendations aligned with client priorities.
• Support senior leaders in business development, proposal writing, solution design, and pitching.
• Practice & Team Development.
• Mentor junior researchers in moderating, analysis, storytelling, and project management skills.
• Support capability building within the qualitative practice, including training, thought leadership, and best practice development.
• Contribute to growing the qualitative pipeline across SEA through partnership with commercial teams.
• Insight Quality & Delivery Excellence.
• Ensure research outputs meet NIQ quality standards, with disciplined project management and insightful storytelling.
• Review and refine reports, presentations, and deliverables prepared by junior team members.
• Uphold high ethical and methodological standards across all stages of research.
• Cross Functional Collaboration.
• Collaborate with Sales, Customer Success Consulting & Project Management, Operation and broader Qualitative Consulting teams to deliver integrated insights solutions.
• Work with regional leadership to understand market needs and proactively shape qualitative offerings.
• Bachelor's or Master's degree in psychology, Sociology, Anthropology, Communications, Marketing, or related fields.
• 5-7 years of experience in qualitative research within an agency, consultancy, or client-side insights team.
• Strong hands-on expertise in moderating, ethnography, cultural insight work, or design thinking.
• Proven ability to translate qualitative insights into meaningful strategic recommendations.
• Experience managing end-to-end qualitative projects, clients, timelines, and budgets.
• Comfortable working in a fast paced, multimarket, multicultural environment.
• Strong moderation skills (FGDs, IDIs, ethnography).
• Deep understanding of qualitative methodologies and cultural insight frameworks.
• Exceptional storytelling, synthesis, and presentation skills.
• Strategic thinking with the ability to influence client decisions.
• Strong project management and multitasking capability.
• High collaboration and stakeholder management abilities.
• Curiosity, empathy, and a passion for understanding consumer behaviour.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.
• About NIQ.
• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

1 year required

Skills:

Quantitative Analysis, Problem Solving, Japanese

Job type:

Full-time

• Bachelor Degree preferred. Proficiency in Japanese (spoken and written). Significant experience in a complex fast paced environment. Minimum 1 year of prior relevant people management experience. Knowledge of basic KPIs (Shrinkage, Productivity, CSAT). Ability to work across shifts and also support the team training and quality. Strategic thinker with strong analytical and creative problem-solving skills. Excellent written and verbal communication skills. Passion for ensuring an excellent user experience.
• Provide mentorship, guidance and career development to members of your team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise. Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions. Identify actionable insights, suggest recommendations, and influence team strategy through effective communication. Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

Skills:

Microsoft Office, Social media, English, Korean

Job type:

Full-time

• Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office Your application will include the following questions: Which of the following statements best describes your right to work in Thailand? What's your expected monthly basic salary? How much notice are you required to give your current employer? Which of the following languages are you fluent in? Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays).
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines Generate data sets for production and machine learning purposes Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc. Review and classify emotions, gestures, and other relevant elements in content Annotate images in heat graphs or spectrograms to determine sleeping or active states Understand and stay up-to-date with content policies and guidelines Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format Identify content that does not comply with requirements and flag it for action Use basic judgment to perform required tasks effectively and accurately Display a strong bias to doing what's right for our community in supporting social media's mission Enforce social media Terms of Use by carefully monitoring reports of abuse on the site Work in a 24/7 shift rotation.

Skills:

Research, English

Job type:

Full-time

• Monitor and conduct research and analyses on public policies, laws, regulations, academic studies, industry practices, etc. in (Market) that are relevant to the business activities of the Corporate.
• Prepare concise and effective write-ups, papers, illustrations, and presentations.
• Coordinated internal discussions and efforts in (Market) along with the Corporate's strategies on Environment, Social and Governance (ESG) aspects.
• Report to Director, Corporate Affairs, and undertake any other assignments as instructed.
• What you'll need.
• A degree or master's degree holder with prior education or experience in public policy preferred.
• Knowledge in ESG is an advantage, 5+ yrs job experience.
• Have experience in Liaison position or Government relation or Government Affair.
• Have the capability to do credit write up.
• Excellent in English proficiency.
• nTo all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
• This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice.
• สำหรับผู้สมัครทุกคน ลาลามูฟ เคารพในความเป็นส่วนตัวของคุณและมุ่งมั่นที่จะปกป้องข้อมูลส่วนบุคคลของคุณ.
• ประกาศนี้จะแจ้งให้คุณทราบว่าเราจะใช้ข้อมูลส่วนบุคคลของคุณอย่างไร,อธิบายสิทธิความเป็นส่วนตัวของคุณ และการคุ้มครองตามกฎหมายเมื่อคุณสมัครงานกับเรา โปรดใช้เวลาอ่านและทำความเข้าใจประกาศนี้.
• ประกาศความเป็นส่วนตัวของผู้สมัคร: https://www.lalamove.com/th-th/candidate-privacy-notice.