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Experience:

1 year required

Job type:

Full-time

• Work as liaison between vendors and organization; provides specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters; build and maintain positive relationships with vendors and monitor vendor performance; research invoice and contractual issues and resolve discrepancies. Position may or may not be on sales commission plans.
• Established and productive professional individual contributor. Works independently ...
• Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues.
• Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy. General proficiency with various tools, systems, and procedures required to accomplish the job.
• May need to consult with Senior/Specialist staff members on some technical issues.
• A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.

Experience:

5 years required

Skills:

Assurance, English

Job type:

Full-time

• Oversee the Knowledge Analyst and Quality Control teams to ensure accuracy, standardization, and continuous improvement of knowledge and processes.
• Lead training strategy, including onboarding and upskilling, to improve agent competency and readiness.
• Partner with the Quality Assurance team at Headquarters and Local Operations to drive quality improvement and performance stability.
• Drive engagement and culture initiatives to enhance team morale and retention.
• Strengthen cross-functional alignment and execution across support and operations teams.
• GoalsImprove agent proficiency and reduce dependency on escalations.
• Enhance quality metrics (e.g., CSAT, NPS) through capability development.
• Ensure readiness and scalability for new initiatives and market expansion.
• Build a strong and sustainable support framework.
• Commitment to excellence.
• Committed to data-driven decision-making and results-oriented.
• Clear communication skills.
• Solid knowledge of call center management tools, including monitoring skills, coaching skills, telephone systems, and other technologies.
• Ability to deliver quality results under pressure.
• Fluent in spoken and written English.
• Proficient in MS Office tools.
• Experience5+ years of experience managing and coaching contact center teams with more than 50 members.
• Understanding different cultures; an international background or experience working in an international environment is preferred.
• COPC/6 Sigma/PMP experience is preferred.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

1 year required

Skills:

3D Animation, English, Thai

Job type:

Full-time

• Early Years (The 3D Pen Explorers): Introduce young children to spatial thinking using 3D pens. You'll help them develop fine motor skills while "drawing" their own toys and structures in mid-air.
• Primary (The Tinkercad Creators): Teach the fundamentals of 3D geometry and "block-building" logic using Tinkercad.
• Secondary (The Fusion 360 Engineers): Guide older students through professional-grade parametric modeling in Fusion 360, focusing on functional parts and complex design ...
• The Lab (3D Printing): Oversee the "print farm" managing slicer software, changing filaments, and showing students how to troubleshoot their prints.
• Hands-On Facilitation: Assist in the delivery of workshops by providing guidance, fun, and creativity to students as they move from 2D drawing to 3D equipment.
• Lab Stewardship: Maintain a "Lab-ready" environment resetting workstations, organizing tools, and ensuring consumables (3D pen, filament, 3D board) are stocked and ready.
• The Troubleshooting Guru: Be the first responder for minor technical glitches, from clearing a nozzle clog to recalibrating 3D printer.
• Safety Watch: Act as a vigilant eye on the floor, ensuring all student are following "best practice" safety protocols to keep the lab a productive, injury-free zone.
• Who You Are
• A "Swiss Army Knife" Maker: You have a foundational grasp of multiple disciplines perhaps a mix of 3D pen and printing, basic Tinkercad program, mentoring, and kid friendly instructor.
• A Natural Problem-Solver: You don't wait for instructions when you see a messy workbench; you take initiative to keep the space professional.
• An Empathetic Teacher: You remember what it was like to be a beginner. You have the patience to explain a concept three different ways until it finally clicks for a student. Encourage student to redesign once they fail and learn the important word called Resilience .
• Schedule & Details.
• Time: After-school hours (2:00 PM - 5:00 PM).
• Commitment: Part-time / Full-time (Depend on ECA Schedule).
• Location: International/ Local School Campus (Bangkok).
• Software.
• High proficiency in Tinkercad and Fusion 360.
• Hardware.
• Hands-on experience with 3D pens and 3D printers.
• Versatility.
• The ability to switch gears from "play-based learning" with 3-year-olds to "technical coaching" with 11-year-olds.
• Patience.
• 3D printing involves trial and error; you should be great at turning "failed prints" into learning moments.
• Communication.
• Good command of writing and speaking English.
• How to Apply.
• Send your resume and a few photos of 3D projects (your own or your students') to [email protected].
• Safety First: As this role involves working with children, a valid background check/clearance is mandatory.

Experience:

5 years required

Skills:

Electrical Engineering, Mechanical Engineering

Job type:

Full-time

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Data Center capacity planning and reporting.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
• Communicate complex technical information to a non-technical audience.
• A day in the life
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Provide operational readings and key performance indicators to make sure uptime is maintained
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship & Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
• BASIC QUALIFICATIONS.
• 5+ years of relevant work experience in a data center or other critical facility management.
• Hands-on experience and solid knowledge in MEP and facility operations.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• Engineering licenses such as Associate Engineer, Professional Engineer, or equivalent.
• Electrical or mechanical operation license.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

Experience:

3 years required

Skills:

Compliance, Good Communication Skills, Microsoft Office, English

Job type:

Full-time

• Develop and implement health, safety, and environmental (HSE) rules and policies in compliance with applicable laws and company objectives..
• Collaborate with cross-functional teams to integrate occupational health, safety, and environmental control practices..
• Coordinate with project personnel to prepare and implement the Project HSE Plan and ensure contractors follow all requirements..
• Monitor and ensure contractor compliance with Safe Work Procedures (SWP) and all site HSE requirements..
• Establish and conduct HSE Induction, Site Induction, and training programs to maintain HSE competencies for managers and employees..
• Identify workplace hazards, assess risks, and coordinate mitigation measures in alignment with relevant standards..
• Conduct job safety observations/Gemba walks and perform frequent site safety audits to identify unsafe situations and ensure timely corrective action..
• Promote and strengthen HSE culture, particularly among project and contractor teams..
• Coordinate with relevant personnel to investigate incidents, identify root causes, and develop corrective and preventive measures, including lessons learned..
• Support the development and implementation of emergency response plans and conduct drills as required..
• Recommend solutions to issues, improvement opportunities, and new preventive measures..
• Bachelor s degree in occupational health and safety or a related field..
• 3-5 years of experience as a Health, Safety & Environment Officer or equivalent, preferably across multiple construction project locations..
• Strong knowledge of Occupational Health and Safety laws and related regulations..
• In-depth understanding of relevant laws, regulations, and standards..
• Holder of Thailand Professional Safety Officer Certificate (Jor. Por. Wor.)..
• Good communication skills in both spoken and written English..
• Proficient in Microsoft Office..
• Valid driver s license..
• Able to work or travel to other provinces. #LI-PA1.
• Requisition Number: 227788 Job Function: Management

Experience:

8 years required

Skills:

Risk Management, ISO 14001, English

Job type:

Full-time

• Regulatory & Management Systems: Ensure full compliance with Thailand and international EHS regulations, aligning with the Regional Integrated Management System and adapting to evolving standards.
• Leadership & Expertise: Act as the EHS subject matter expert, mentoring teams and stakeholders while building a strong safety culture through awareness, training, and engagement.
• Collaboration & Implementation: Partner with local and regional teams to implement E ...
• Incident & Risk Management: Oversee incident investigations, audits, and risk assessments while driving effective corrective actions and continuous safety improvements.
• Training & Competence Development: Lead EHS training programs and competency frameworks, maintaining accurate documentation and promoting lifelong learning.
• Sustainability & Health: Champion environmental protection, waste reduction, and health initiatives that foster a safe, sustainable, and well-being-focused workplace.
• What You Bring.
• Certifications & Qualifications: Holds a bachelor s or master s degree in Environmental Science or an equivalent field, with a recognized Safety Professional Certificate and relevant quality training. Local EHS qualifications are required; ISO 14001 and ISO 45001 certifications are highly valued.
• Experience & Expertise: Brings 5-8 years of practical EHS experience, ideally within the energy sector or project environments, with solid knowledge or strong interest in Quality.
• Incident & Risk Management: Skilled in incident management, root cause analysis, and corrective actions to drive continuous improvement and operational excellence.
• Regulatory Compliance: Deep knowledge of local and international EHS standards, ensuring all operations meet current compliance and best practice requirements.
• Communication & Collaboration: Strong communicator in English with the ability to engage, influence, and train diverse teams across all organizational levels.
• Leadership & Partnership: Works confidently across functions, guiding stakeholders on EHS initiatives and fostering a proactive safety culture.
• Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Opportunities to collaborate with diverse team across the globe.
• Readily available learning platform for your growth and development!.
• Work in a diverse team with an open approach that will constantly support you and your development!.
• https://jobs.siemens-energy.com/jobs.

Experience:

2 years required

Skills:

Sales, Data Analysis, Project Management

Job type:

Full-time

• Working closely with SFE Manager to develop segmentation and targeting based on sources of data across all stakeholders.
• Deploying call target HCPs to sale teams every cycle.
• Incentive and KPI SchemeResponsibility and accountability for incentive calculation.
• Monitoring and analyzing of KPI and incentive performance to motivate and create competition environment to sale team.
• Delivering report for all stakeholder.
• Sales Force Automation (Veeva)Drive systems and tools simplification.
• Training sale team and all stakeholder in VEEVA.
• Creating and develop dashboard in VEEVA and SFDC.
• Supporting and monitoring all activity in VEEVA.
• Reporting and Data analysisDevelop data analysis, sales tracking data and MSF activities tracking to support recommendations to the sales.
• Deliver reports to all stakeholders (Medical Sales TEAM and cross-functional) on time.
• OtherCollaborative nature and good ability to work in teams. High confidence in presenting to and working closely with senior management colleagues.
• Project management of specific initiatives and ad-hoc analysis in Sales Force Effectiveness matter.
• The experience we're looking for.
• 2-5 years experiences in SFE, Commercial Excellence, or Sales Ops within Pharma/MedTech.
• System Expertise.
• Hands-on experience with Veeva CRM (Vault/CRM) is mandatory.
• Channel Knowledge.
• Will be a plus for having the knowledge of the Hospital Channel (Formularies, Tenders, HCP Segmentation).
• Technical Skills.
• Intermediate to Advance Excel (Pivot, PowerQuery); experience with BI tools (Tableau/Power BI) is a plus.
• Communication.
• Ability to translate complex data into simple "Next Steps" for Sales Directors and Reps.
• The skills for success.
• Place your text here
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Energetic, Negotiation, Excel, English

Job type:

Full-time

• Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
• Make hotel reservations, cancellations and modifications of stay.
• Handle objections and be persuasive.
• Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
• Offering a personalized experience, even more so for overflow hotels.
• Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
• Support the team of Sales agents.
• Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
• Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
• Conduct call monitoring, coaching sessions.
• Motivate the team to achieve and exceed KPIs.
• Assist in onboarding and training new hires.
• Escalate complex customer or operational issues to management when needed.
• Foster a positive, high-performance team culture.
• Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
• Native Thai, fluent in English.
• Minimum 3-5 years of call center sales experience.
• Proven track record of exceeding sales targets.
• At least 1-2 years of leadership or supervisory experience preferred.
• Strong coaching and mentoring skills.
• Excellent communication and negotiation skills.
• Ability to analyze performance data and implement improvement strategies.
• Strong problem-solving and decision-making abilities.
• Computer literate in Microsoft Window, powerpoint and excel applications required.
• Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Highly responsible & reliable.
• Very enthusiastic, outgoing personality, organized and thorough.
• Flexible working hours.
• Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
• Terms: Full time, 5 days/week (working hours from 8am until 9pm).
• Requirement: Shift hours including weekend and public holidays.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Sales, Problem Solving, Negotiation

Job type:

Full-time

• Handles launching, promotion and sales of a particular product range.
• Works closely with other members of the sales and marketing team.
• Initiates the development of marketing materials, plan campaigns and ensures the sales team is fully conversant with the product ranges.
• Create and develop marketing plan based on the strategic business plan guidelines from Brand Manager and clients.
• Monitor and control A&P budget spending to align with marketing plan.
• Implement marketing activities according to the plan.
• Organize product presentation for target customers and consumers.
• Provide product training and promotional material for sales team.
• Co-operate with clients and other external third party for marketing activities.
• Perform other tasks assigned by superior.
• Support team/function goals to ensugoals are well-defined and clearly communicated.
• EducationBachelor s Degree in related fields.
• Work experience3 to 5 years of experience in sales or related fields.
• Experience in marketing is a plus.
• Functional skills and knowledgeKnowledge of Pharmaceutical industry.
• Problem Solving & Decision Making skill.
• Negotiation Skill.
• Result Oriented.
• Soft skillsInterpersonal Skill.
• Requisition Number: 220846 Job Function: Sales

Experience:

3 years required

Skills:

Research

Job type:

Full-time

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

Experience:

2 years required

Skills:

Finance, Contracts, Research, English, Malay

Job type:

Full-time

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.
• Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
• Background ( The position is a 50% part time role ).
• As the lead United Nations agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. We help countries develop policies, leadership skills, partnerships and institutional capabilities to achieve the Sustainable Development Goals. UNDP s work is guided by four strategic objectives that together define our contribution to human development: expanding prosperity for all, strengthening effective governance, safeguarding a healthy planet and building crisis resilience. These objectives are enabled by three accelerators that drive transformative impact across our portfolio: digital and AI innovation, gender equality and sustainable finance. Through this integrated approach, UNDP supports countries to deliver tangible improvements in people s lives and to advance sustainable development at scale.
• UNDP, through its Sustainable Finance Hub (SFH) ( https://sdgfinance.undp.org/ ), supports partners in promoting financing for the Sustainable Development Goals (SDGs). As an accelerator of the UNDP Strategic Plan, sustainable finance strengthens countries ability to mobilize, align and deploy finance at scale for national priorities. UNDP supports international and country level policy reform as a catalyst for system-wide change, stronger policy environments, better-functioning markets and more coherent financing strategies for sustainable development. SFH work is delivered through three interconnected portfolios: 1) Public Finance for the SDGs; 2) Private Finance for the SDGs; and 3) Global & Country Financing Policy Frameworks.
• FAST Initiative.
• Under SFH, the Finance Against Slavery and Trafficking (FAST) Initiative mobilizes public and private financial actors to strengthen prevention, detection, and survivor-centred outcomes related to modern slavery and human trafficking.
• FAST Blueprint.
• FAST,Walk Free,Thailand SET Guidance on Modern Slavery Risks.
• UNGPs.
• Sustainable Finance Analyst - FAST Inititative Asia.
• This assignment supports the UNDP/FAST-Walk Free Asia-Pacific Stakeholders against Slavery, Exploitation, and Trafficking (ASSET) Initiative throughout 2026 to 2028, which will deliver three outputs, including (i) support to mandatory human rights due diligence (mHRDD) law development, (ii) market engagement and awareness-raising with market engagement and awareness-raising with stock exchanges and businesses, and (iii) capacity strengthening for investors and real-economy companies.
• Sustainable Finance Analyst will work under the overall guidance of the Finance and Human Rights Specialist/FAST Coordinator within UNDP s Sustainable Finance Hub. The Analyst will coordinate closely with the Business and Human Rights (B+HR) team, relevant UNDP Country Offices and regional counterparts supporting implementation in Thailand, Malaysia, and Indonesia, as well as the UNDP RBAP, external partners and stakeholders as required for delivery. The contractor will be based in Bangkok UNDP Office. All the necessary equipment will be provided for work.
• Sustainable Finance Analyst will provide technical and coordination support to deliver the ASSET/FAST workplan across Thailand, Malaysia, and Indonesia, including support to policy processes, market engagement, capacity-building, and knowledge products. The role will foster collaboration across country offices in the region, financial centers, regulators, and market participants, and support the integration of human rights considerations and safeguards into sustainable finance policies, tools, and practices.
• Facilitate preparation, consolidation, and quality control of UN technical inputs on Thailand s draft mHRDD law, including coordination with relevant UN entities (CO and regional) and support to consultation workflows.
• Support analytical work (including comparative/gap analysis packaging) and drafting of tailor-made technical inputs for Indonesia on recommended approaches/content for mHRDD, as requested by the project team and partners.
• Coordinate, in partnership with the country offices, stakeholder mapping and engagement of priority private-sector actors (including large companies/SOEs/SMEs as relevant) to inform awareness-raising and constructive business engagement around mHRDD-related discussions.
• Coordinate, in liaison with country offices, the planning and delivery of awareness-raising sessions on the business case for mHRDD and responsible business conduct (including session design, agendas, speaker outreach, participant coordination, and follow-up).
• Coordinate with Bursa Malaysia and Bursa Efek Indonesia (and relevant counterparts) on activities related to contextualized guidance for listed companies, including consultation planning, background materials, and synthesis of stakeholder feedback.
• Coordinate, in partnership with the country offices, design and delivery of training for investors and real-economy businesses on HRDD (including modern slavery and human trafficking risks), including pre/post assessments, learning capture, and evaluation summaries.
• Where relevant to financial-sector audiences, support integration of social finance and human rights and trafficking/forced labour risks into training or briefing materials (in alignment with agreed agendas and partner guidance).
• Support the development of tools, methodologies, and diagnostics that advance the adoption of social (labour) safeguards, responsible finance, and business & human rights.
• Contribute to the design and delivery of capacity-building activities that enhance understanding of social risks, inequalities, disclosures, and inclusive finance within financial systems.
• Develop technical guidance on forced labour, social finance, inclusive finance, and gender responsive finance for financial institutions, regulators, and market participants.
• Coordinate webinars/roundtables/consultations, including speaker management, run-of-show, materials packaging, and post-event outputs.
• Support the operational and administrative tasks of the FAST Initiative in Asia and as needed, globally.
• Following UNDP guidelines, share expertise on platforms like LinkedIn and Viva Engage to enhance FAST credibility.
• Maintain trackers (workplan, actions, risks/issues, stakeholder log), meeting notes, contact lists, and follow-ups across the three countries.
• Support resource mobilization and donor reporting inputs (short narrative updates, evidence capture such as agendas, attendance, and evaluation highlights).
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.
• Competencies.
• Core Competencies.
• Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
• Think Innovatively: Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
• Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
• Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
• Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
• Engage and Partner: Level 1: Demonstrates compassion/understanding towards others, forms positive relationships.
• Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
• 2030 Agenda: Partnerships.
• SDG Finance: Financing for Development and International Finance Policy.
• Business Development.
• Knowledge Generation: Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
• Business Management.
• Communication: Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.
• Operations Management: Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms.
• Digital Awareness & Literacy: Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.
• External Relations & Advocacy: General (across the functions).
• Event planning and execution: Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate.
• Business Direction & Strategy.
• Systems Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
• Required Skills and Experience.
• Advanced university degree (master s degree or equivalent) in Finance, Economics, Business Administration, International Relations, Social Sciences, or related fields is required OR.
• A first-level university degree (bachelor s degree) in the above-mentioned fields of study, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
• A minimum of 2 years (with master s degree) or 4 years (with bachelor s degree) of relevant experience as a project coordinator related to sustainable finance, business and human rights policies and programmes.
• Experience working with national governments.
• Experience working with the private sector.
• Professional experience with research and analysis is desirable.
• Professional experience in international and sustainable development.
• Previous working experience with Asian financial sector or government on finance/development.
• Professional experience with Asia regional issues related to modern slavery and human trafficking.
• Professional experience with the United Nations or similar International Organizations.
• Fluency in English is required.
• Knowledge of Thai, Malay, or Indonesian is desirable but not a requirement.
• Equal opportunity.
• As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
• UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
• Sexual harassment, exploitation, and abuse of authority.
• UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
• Right to select multiple candidates.
• UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
• Scam alert.
• UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Experience:

3 years required

Skills:

Business Development, Finance, Accounting, English

Job type:

Full-time

• Generate business development ideas for sectors under responsibility assigned.
• Execute the preparation of all necessary important documentations (agreements with clients, roadshow materials, filings to SEC/SET) and generate ideas and concepts for presentations to internal stakeholder and external clients.
• Analyze financial models and verify the correctness and completeness of financial models.
• Train junior staff on Investment Banking related skills (financial modeling & valuation, presentation, related industries) and Investment Banking products (equity, M&A, property fund, infrastructure fund) including guide junior staff on related SEC/SET rules and regulations.
• Bachelor's degree or higher in Finance, Economic, Accounting, Business Administration or related fields.
• At least 3 years working experience in Investment Banking, Capital Markets and Financial Consulting.
• Good command of written and spoken English.
• Strong leadership, financial, conceptual, communication, and analytical skills.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

3 years required

Skills:

Leadership Skill, English

Job type:

Full-time

• Execute product demonstration trials to support Marketing and Sales strategy for efficient New Product Introductions and Existing Strategic Products.
• Proactive participation and contribution to protocol management.
• Validates results and give recommendations / insights on performance of tested products and solutions via single GAP recommendation.
• Commercial Support.
• Support existing stratergic products by work closely with CPD team, Technical Support Manager and Commercial Team.
• Follow up complain along with the CP Technical Manager and provide details and summary on any evolving issues.
• Spread expertise through result meetings, training and sharing of best practices to commercial team.
• Coach FFs and related paties to perform well in their role.
• Utilize Learning and Development Centers ( LDCs ) as a tool for internal training and show cases to external stakeholders.
• Stakeholder Engagement.
• Build solid & professional relationships based on recognized expertise & trust with Stakeholders and key grower influencers to input into the SFDC.
• Contact and communication with internal and external Stakeholders to ensure Syngenta Crop Solutions used and adoption in proper & safe practices.
• Knowledge, experience & capabilities.
• Graduated in Bachelor in agricultural or related field.
• Good/Fluent both speaking and writing in English.
• Good knowledge of agricultural practices and crop protection.
• Experience at least 3 years in Agro-chemical business.
• Ability to work under pressure condition.
• Strong communication skill.
• Collaborate with local teams to leverage all existing industry relationship.
• Critical technical, professional and personal capabilities.
• Strong interpersonal skills.
• Influencing and negotiating skills.
• Communication and presentation skills.
• Results driven.
• Manage performance to high standards.
• Strong networking and relationship-building skills.
• Self-starter.
• Leadership skill.

Experience:

1 year required

Skills:

Ability to travel upcountry, Mandarin

Job type:

Full-time

• Provide Chinese-Thai translation support for internal communication within the organization, including meetings and various discussions.
• Support the sales team in client visits and coordinate with clients on behalf of the sales team.
• Travel to client sites (including project sites) to provide interpretation support and coordination as required.
• Assist the sales team with general administrative tasks and other assigned administrative duties.
• Proficient in Chinese and Thai (both spoken and written).
• HSK Level 4 or above (Levels 5-6 will be given special consideration).
• Good communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Able to travel to client sites as needed.
• Responsible, flexible, and able to work in a team environment.
• Prior experience in translation or coordination is a plus.

Experience:

3 years required

Skills:

Sales, Excel, English

Job type:

Full-time

• Provide support to Fashion Advisorsto provide appropriate After Sales advice to clients, especially for more complex cases.
• Work with Fashion Advisors to ensure close follow up for all after sales cases and provide prompt and regular updates (eg technical aspects) to clients.
• Provide technical after sales advice to clients in the boutique as necessary.
• Improve After Sales Process & Elevate Know-how in Boutique.
• Coach Fashion Advisors to diagnose products and distinguish between repair and care services.
• Ensure Fashion Advisors accurately update service details and estimates in CASS (Customer After Sales Services) system.
• Guide Fashion Advisors on the product authentication quick check for all received items.
• Coordinate with the Repair Centre on CASS follow-ups and service status updates.
• Promote a positive After Sales mindset and culture within the boutique.
• Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
• Work with the Client Engagement Expert to build loyalty and confidence among After Sales clients.
• Support CASS user training and share Quality/After Sales topics during morning briefings.
• Administration & Coordination.
• Update status and remarks in CASS and repair forms; communicate client needs to Repair Centre.
• Clearly record repair status and client interactions in CASS/repair forms.
• Validate client contact details and preferred communication methods.
• Quality Control & Reporting.
• Gather and report client feedback on product quality to Manager.
• Share product quality alerts with the retail team as needed.
• Track commercial decisions and reasons; collaborate with Management to address issues and gaps.
• Repair & Care Stock Maintenance.
• Manage repair and care inventory; conduct weekly stock-takes in boutiques.
• Work with Fashion Advisors to remind clients to collect their items.
• You are energised by.
• Collaborating with a dedicated team in a dynamic, fast-paced retail environment locally and internationally.
• Making a business impact by supporting both colleagues and clients.
• What You will bring.
• At least 3 years experience in after sales or product quality control. Experience from luxury business will be highly advantageous.
• Strong computer skills (Emails, Excel, MS Office).
• Excellent communication and interpersonal skills in both Thai and English.
• Team-oriented, client-focused, and service-minded.
• Able to work boutique hours, including weekends and public holidays.
• What Chanel can offer you.
• The chance to join a world-renowned luxury brand known for its heritage and innovation.
• Ongoing training and development opportunities.
• A supportive team environment that values your contributions.
• Competitive compensation and benefits.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

5 years required

Job type:

Full-time

• HR Business Partner - Global E-Commerce Operations - Bangkok
• Bangkok
• Employment Type
• Regular
• Job Code
• A153330
• This Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support.
• We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans. Our HRBPs uniquely partner with our Talent Acquisition team to support the growth of the organization ranging from headcount planning and conducting interviews.
• Partner with your business unit and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
• Coach and mentor business leaders to help build a strong community that will improve the development of the business.
• Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.
• Be the ambassador for the TikTok organizational culture as well as plan and implement activities to continue to drive employee engagement.
• Manage HR operation activities when in needs
• Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
• Assist with recruitment efforts when necessary to ensure continued growth and success of the business.
• Minimum 5 years of Human Resources working experience
• Strong written and spoken English
• Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management
• Have in-depth knowledge of compliance and labor laws
• Highly organized and self-sufficient
• BA/BS degree preferred
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

Mechanical Engineering, Good Communication Skills, Problem Solving, English

Job type:

Full-time

• Troubleshoot and resolve daily technical issues; ensure all equipment and machinery comply with mechanical, electrical, instrumentation, and process specifications.
• Perform and support preventive maintenance for key systems including propulsion, brakes, air conditioning, doors, pneumatic systems, auxiliary inverters, bogies, and lighting.
• Perform and support corrective maintenance for the same systems.
• Independently identify, diagnose, and resolve technical problems.
• Analyze technical failures and prepare detailed technical reports.
• Provide technical knowledge and training to technical staff.
• Use your skills to move the world forward.
• Bachelor s degree in Electrical, Electronic, Mechanical Engineering, or related fields.
• At least 2 years of maintenance experience is an advantage.
• Good communication skills, self- motivated on new knowledge learning, good problem solving, good team player.
• Proficiency in MS Office.
• Good English both verbal and written.
• Why you ll love working for Siemens Mobility.
• We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. In this role you will have the opportunity to qualify for Siemens Commercial Project Manager career and to undergo the Commercial Project Management certification.
• Flexible Benefits Program for employees & dependents.
• Medical Insurance for Spouse and Children.
• Siemens Share Options.
• National & International opportunities.
• Positive, inclusive and relaxed working environment.
• Join a team dedicated to transforming the everyday for a more sustainable future.
• Siemens prides itself on its diverse workforce.
• Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
• We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.

Experience:

5 years required

Skills:

Power BI, Python, SQL, English

Job type:

Full-time

• Planogram Optimization through space planning/management tools.
• Syndicated data (Nielsen, Kantar, Intage, Circana, etc.) management through budget ownership and stewarding agency relationships to drive max value, collaborating with country teams.
• Championing capability building of APAC teams in both POG optimization & Syn data through training and other means.
• Your role is pivotal in transforming data-driven insights into actionable strategies and elevating the commercial team's skills.
• Lead strategic KA customer focused Planogram (POG) optimization projects for APAC countries.
• Own and execute end-to-end planogram optimization projects for key APAC retailers using external tools (JDA, Tana power) and internal systems (POG Heatmap).
• Provide analytics-led insights for category management projects, JBPs, Range Reviews, POG proposals, including space-to-sales analysis, assortment optimization, and joint business plan inputs.
• Act as the subject matter expert for space planning and category management, supporting key customer presentations.
• Drive 3P Syndicated Data for APAC countries.
• Own overall APAC syn data budget, ensuring spending are optimized and aligned with strategic priorities.
• Own Area level Syn data reporting, working across Retail Analytics team members to deliver timely dashboards.
• Lead agency relationships at central level across APAC including contract renewals, cost negotiations, and subscription audits. o.
• Drive reporting cadence and own the annual/strategic presentations delivery by agencies, aligned to country & business/portfolio priorities.
• Champion capability building for POG optimization & Syndicated Data across APAC countries.
• Develop and share APAC-wide case studies and best practices, quantifying the business impact (e.g., sales lift, share gain) to build a repository of success stories.
• Design and deliver comprehensive training programs and workshops on POG optimization, category management principles, and the use of analytical tools to Key Account and Marketing teams. o.
• Guide country teams in maximizing value from Syn Data subscriptions, through training and best practice sharing.
• Foster a self-serve analytics culture by championing the use of data in daily decisionmaking across the commercial organization.
• Conduct workshops and "clinics" to provide ongoing support and upskill the commercial organization, fostering a community of POG & Syn Data -literate practitioners.
• Minimum bachelor's degree in Business, Analytics, or a related field; Master s degree is a plus.
• Must have min 5-7 years of experience in Planogram Management, Category Management, or Retail Analytics within the FMCG/CPG industry.
• Proven expertise in leading end-to-end POG projects and using specialized software (JDA Space Planning, Tana Power, or equivalent) is mandatory.
• Strong analytical skills with experience in retail data (POS, Syndicated Data).
• Strong financial acumen and budget and Syn Data agency / vendor management experience. Must be proficient with visualization tools like Power BI.
• Excellent communication, presentation, and influencing skills, with a proven ability to train and coach others.
• Experience working in a multi-country APAC environment is highly preferred.
• Fluent in English (verbal & written).
• Working knowledge with Python, SQL, SPSS.
• Working in or for countries: Japan, Korea, Taiwan, Australia, Thailand, Philippines, India, Singapore, Malaysia, Indonesia.
• Proven experience in creating training materials and delivering effective technical training to non-technical audiences.
• Excellent problem-solving skills and a passion for mastering and teaching complex tools.
• Thrive with an entrepreneurial mindset as an individual contributor.
• Team player and fosters connection by putting people first and building trusting relationships.
• Bangkok, Thailand.
• Bangalore, India.
• Jakarta, Indonesia.
• Taguig, PH.
• Worker Type: Permanent.
• Learn more about 3M s creative solutions to the world s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
• Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
• 3M Global Terms of Use and Privacy Statement.
• Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.