Inclusion Senior Specialist

atAgoda Services Co., Ltd.
Bangkok, Thailand
People and Organization Development


About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.


Inclusion Senior Specialist


About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.


The Opportunity:

The ideal candidate is a creative self‑starter who conceives and executes high‑impact inclusion initiatives across Agoda and beyond. You will spearhead our global inclusion programs, partnering closely with business units and external stakeholders to translate strategy into measurable outcomes. You’ll leverage strong stakeholder management and event/program delivery experience to drive tangible impact, influence senior leaders, and build lasting partnerships. This role offers a unique opportunity for a passionate inclusion professional to grow, take on greater responsibilities, and shape inclusion across our global workforce and partner network.


In this Role, you’ll get to:

  • Design and deliver inclusion programs for employees and external partners, aligning initiatives with business strategy, global standards, and industry best practices to drive measurable impact.
  • Define timelines, milestones, and deliverables that guide program design, prioritize stakeholder workstreams, and serve as measurable guideposts for impact evaluation.
  • Monitor program progress using quantitative metrics, surveys, and impact assessments, and iterate based on findings and stakeholder feedback.
  • Shape and scale ERG activity in collaboration with senior stakeholders to ensure sponsorship, strategic alignment, and broad employee participation.
  • Create integrated communications and learning programs that raise awareness, change behaviors, and equip employees and external partners with practical inclusion skills
  • Ensure programs and materials meet regional and local compliance requirements


What you’ll Need to Succeed:

  • Minimum 3 years’ professional experience designing and delivering inclusion programs or events in corporate or non-profit settings, including experience managing internal and external partnerships.
  • Passion for workplace inclusion with a strong understanding of organizational systems and dynamics and a focus on creating measurable impact.
  • Proven project management skills, including multi-stakeholder coordination, prioritization, and effective multitasking to deliver to deadlines.
  • Strong decision-making skills with the capacity to act decisively, manage risk, and operate effectively in conditions of uncertainty.
  • Curiosity and analytical mindset, able to synthesize qualitative and quantitative data into actionable insights and clear implementation plans.
  • Willingness to travel as required and a demonstrated eagerness to learn, grow, and adapt in a fast-paced environment.
  • Strong verbal and written English communication skills.


It’s Great if you have:

  • Knowledge of organizations, industry best practices, and inclusion concepts in APAC, including cultural nuances, local regulations, and stakeholder ecosystems.
  • Proficiency in one or more Asian languages

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.


Discover more about working at Agoda

  • Agoda Careers https://careersatagoda.com
  • Facebook https://www.facebook.com/agodacareers/
  • LinkedIn https://www.linkedin.com/company/agoda
  • YouTube https://www.youtube.com/agodalife


Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.


Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience required
  • 3 years
Salary
  • Negotiable
Job function
  • Human Resources
  • Teaching / Training
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Tourism / Travel
Location:Bangkok
Website:www.agoda.com
Founded in:2005
Ranking:4/5

Agoda Services Co., Ltd. is a leading global online travel agency that specializes in providing hotel and accommodation booking services to travelers worldwide. As part of the Booking Holdings group, Agoda offers a wide range of accommodation options including hotels, resort ...

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Why join us:

At Agoda, we believe that the best way to provide exceptional customer service is to empower our employees. We offer a dynamic and innovative work environment where you will have the opportunity to grow professionally, develop your skills, and make a significant impact in the tra ...

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Head office: The Offices At Central World ชั้น L6,L7,L27 ถนน พระราม 1 Pathum Wan, Bangkok 10330
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Benefits

  • Five-day work week
  • Flexible working hours
  • Employee discount
  • Gym membership
  • Job training
  • Paid holidays
  • Performance bonus
  • Overtime pay
  • Health Insurance
  • Maternity leave
WorkVenture gives you an inside look at what it's like to work at Agoda Services Co., Ltd., office & team photos, reviews and more. This is the Agoda Services Co., Ltd. Company Page. All content is posted anonymously by employees currently or previously working at Agoda Services Co., Ltd..WellnessLuxury Hotels-3Luxury Hotels-10Luxury Hotels-12