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Experience:

3 years required

Skills:

English

Job type:

Full-time

• Oversee and direct all hotel operations to maximize profitability while ensuring an exceptional and memorable Guest Experience in line with Accor standards.
• Identify, lead, and implement strategic performance drivers to optimize commercial results, strengthen market positioning, and attract both international and domestic travelers.
• Foster a performance-driven and HEARTIST-centric culture, ensuring alignment with the business objectives of key stakeholders, including guests, employees, owners and A ...
• QualificationsA minimum of 3 - 5 years of experience as a General Manager in a premium or midscale city hotel, ideally within Asia.
• Proven ability to drive a dynamic team with an enabling and collaborative leadership style.
• Strong business and commercial acumen, with demonstrated success in driving topline performance, optimizing GOP and delivering on Brand and operational KPIs.
• Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy.
• Demonstrated commitment to creating a positive, engaged team culture that supports a guest experience.
• Experience in building positive and collaborative owner partnerships, focused on long-term value creation and performance optimization.
• Fluency in English (spoken and written); additional languages within the region are an advantage.
• Additional InformationEmployee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate.
• Social Responsibility and Environmental, Social and Governance (ESG) activities.

Experience:

1 year required

Skills:

Business Development, Microsoft Office, English, Mandarin

Job type:

Full-time

• Lead, motivate, and support the boutique team to deliver exceptional customer service and sales performance.
• Supervise daily boutique operations including POS transactions, cash handling, and sales administration.
• Responsible for achieving monthly sales targets and maximizing boutique performance.
• Prepare and submit sales reports, stock reports, expense claims, and other operational documents accurately and on time.
• Monitor inventory levels, conduct stock audits, and ensure proper handling and security of all products.
• Manage customer reservations, waiting lists, and after-sales service coordination professionally.
• Support staff training and coaching programs on product knowledge, selling techniques, and customer experience.
• Ensure all team members maintain excellent grooming, discipline, and professionalism.
• Ensure boutique maintains a clean, elegant, and luxury environment aligned with brand standards.
• Build strong customer relationships, handle complaints effectively, and support CRM activities, events, and in-store promotions.
• Professional requirements
• Bachelor s degree or higher in Business Administration, Marketing or related fields.
• Minimum 5 years of experience in luxury retail sales, with at least 1-2 years in a supervisory or Assistant Boutique Manager role.
• Excellent customer service mindset with strong interpersonal and communication skills.
• Good command of English, proficiency in Mandarin or other languages would be an advantage.
• Ability to analyze sales performance and support business development initiatives.
• Well-organized, detail-oriented, and able to work under pressure.
• Proficient in Microsoft Office and retail/POS systems.
• Job Reference: SGTH00165

Experience:

6 years required

Skills:

Research, Excel

Job type:

Full-time

• Work experience of minimum 6 years in top tier firms or strong academics record from a top tier MBA school.
• Strong research/analysis experience and abilities, including excellent Excel skills.
• Able to work creatively and analytically.
• Excellent communication and interpersonal skills.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Experience:

8 years required

Skills:

Problem Solving, Social media, YouTube, English

Job type:

Full-time

• Strategic Leadership: Develop and implement the annual strategic roadmap for the Influencer Management department, ensuring alignment with AnyMind s "Borderless" business vision.
• Strong Problem Solving & Tactical Resolution: Act as the primary owner for resolving complex, multi-layered problems ranging from internal cross-team conflicts (ensuring work quality is maintained) to external issues involving clients and influencers.
• High-Level Relationship Management: Act as the senior escalation point and relations ...
• Team Mentorship & Scaling: Lead, mentor, and scale a multi-tiered team; focus on developing the leadership capabilities of Managers and fostering a culture of high performance and continuous learning.
• Conduct in-Depth P&L Performance Analysis: to identify key profit drivers and cost-saving opportunities, leveraging these insights to conceptualize high-margin service packages and spearhead strategic initiatives that accelerate revenue growth and strengthen market positioning.
• Innovation & Tech Integration: Lead the adoption of AnyTag and other AI-powered tools within the team to automate workflows, enhance data-driven reporting, and provide cutting-edge insights to clients.
• Cross-Functional Synergy: Collaborate with Senior Management in Sales, Creative, and D2C to create integrated, full-funnel solutions that leverage influencer power for next-generation commerce.
• Market Thought Leadership: Stay ahead of global social media shifts and emerging platform trends (TikTok, YouTube, etc.) to proactively advise clients on "first-to-market" opportunities.
• Who You Are.
• Experienced Leader: Bachelor s degree in Marketing or a related field with 8+ years of experience in Influencer Marketing or Digital Advertising.
• Management Experience: At least 3 years in a significant leadership/managerial role and has experience managing a team of 10 or more people.
• Strategic Thinker: Proven ability to move beyond campaign execution to long-term business planning and process optimization.
• Tech-Savvy: Deep familiarity with influencer platforms (AnyTag/AnyCreator) and a strong track record of using AI tools to improve team productivity.
• Master Communicator: Exceptional command of English and Thai, with the ability to influence and present to C-suite stakeholders and high-profile talent.
• Results-Oriented: A "Work Hard, Play Harder" mindset with a proven track record of meeting ambitious revenue targets and KPIs in a fast-paced environment.
• People Developer: Passionate about coaching and building career paths for team members, moving from a "doing" mindset to a "leading" mindset.
• AI Champion with Proven Achievement: Expert in applying new AI tools with a clear track record of success, such as using AI to increase campaign ROI, optimize workflows, or create AI-centric campaign models.
• Growth and Positive Mindset: Strong mind which can lead and influence team member.
• Why You'll Love It.
• Advanced AI Tools For All Positions!!.
• Creative office at Emporium (located at BTS Phrom Phong).
• Work hard, play harder office.
• Competitive Salary.
• Performance Review ( 2 times per year ).
• Performance Bonus.
• Annual Paid Leave.
• Compassionate Leave.
• Health Insurance.
• Social Security.
• Discount for Fitness Gym at EmQuartier.
• Monthly, Quarterly, Annual MVP Awards.
• Work in professional and dynamic environment.
• Good chance to explore new trends in a digital market.
• Opportunity to learn most advanced advertising technology platforms.
• Our Thailand Office.

Experience:

5 years required

Skills:

Business Development, Product Development, Project Management, English

Job type:

Full-time

• Manage Travel insurance portfolio to continue sustainable growth.
• Strategically grow Travel portfolio through various distribution channels including Direct to Consumer (DTC), OTA, Group business, and Agency to stay on top of the market.
• Work clsoely with Business Development team to win more business partners a.
• Manage Travel business partners effectively to foster partner s relationship.
• Deliver operational and service commitment for best customer experience.
• Oversee cost optimization to ensure profitability and sustainability from DTC channel and develop strong proposition to win over this channel.
• Stay on top of Travel product development to remain competitive.
• Ensure operational efficiency for best customer experience.
• Explore cross sell and upsell opportunities from and to Travel business across other Chubb s product lines.
• People Management.
• Build and develop high-performing teams and functional leaders.
• Establish and maintain strong relationships with regional, country, and functional leadership.
• Provide tools, infrastructure, and actionable management information to support business governance and decision-making.
• Skills.
• Strategic leadership and vision-setting.
• Strong stakeholder management and relationship-building skills with experienced management of complex organization and multi-key stakeholders both internally (local and international), and externally.
• Proficiency in project management and business transformation.
• Strong analytical and quantitative abilities with P&L management background.
• Excellent communication, negotiation, and influencing skills.
• Deep understanding of market segmentation, portfolio management, and distribution.
• Proven ability to build and lead high-performance teams.
• Experience.
• Minimum 5 years of insurance leadership experience, including full P&L responsibility.
• Deep expertise in Travel insurance and Travel industry including Travel operator/ aggregator.
• Background in Digital landscape with SEO/SEM/UX/UI to be a plus.
• Bachelor s or Master s degree in Business, Finance, Insurance, or a related field.
• Advanced certifications in insurance or risk management are an advantage.
• Proven track record of strategic leadership and delivering business results.
• Strong communication skills and fluent in English.

Experience:

5 years required

Skills:

Management, Thai, English

Job type:

Full-time

• Drive expansion of BPTW across industries in Thailand.
• Develop and refine sales presentations, proposals, and positioning.
• Identify new business opportunities and growth channels.
• Support client-facing activities when needed.
• Marketing & Brand Building.
• Strengthen BPTW s brand presence and credibility.
• Collaborate on creation social media, video and employer branding content.
• Contribute ideas for campaigns and collaborations.
• Execution & Coordination.
• Translate management direction into clear, actionable plans.
• Coordinate across Sales, Marketing, Content, and partners.
• Ensure projects and tasks move forward on time and at high quality.
• Track progress and provide updates to management.
• Operations & Support.
• Support management in organizing and executing key initiatives.
• Improve workflows and internal coordination.
• Take ownership of tasks and deliver them end-to-end.
• Innovation & AI Tools.
• Identify opportunities to improve efficiency using AI and automation.
• Test tools and implement smarter ways of working.
• What We re Looking For.
• 4-7+ years of experience in B2B, marketing, operations, or similar roles.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills.
• Ability to manage multiple workstreams without losing detail.
• Experience creating presentations and marketing materials.
• Hands-on, proactive, and solution-oriented mindset.
• Interest in Employer Branding, HR, or B2B services.
• Why Join WorkVenture.
• Work with top companies in Thailand.
• Be part of a leading Employer Branding program (BPTW).
• Small but talented team that moves fast, high-impact role with strong ownership.
• Dynamic, collaborative environment with close exposure to management.
• Competitive salary and commission based on experience.

Experience:

2 years required

Skills:

Mechanical Engineering, English

Job type:

Full-time

• NVMS is a solutions sales and support provider that provides a high technology service to enable our clients to better manage their plant and equipment in a safe, practical and cost effective manner.
• We specialise in the area of Pressure instruments, Electrical, condition & performance monitoring, sales and supports, customised hardware and software solutions, site installation commissioning and support of monitoring systems, and practical instrument training.
• Our reputation for the highest quality, best value in the industry is born of a culture that "takes excellent care of our customers.".
• Mechanical Engineer (Vibration and Monitoring Solutions).
• Due to our expanding opportunities in the Thailand region, we are seeking a Mechanical Engineer for Vibration and Monitoring services..
• Electrical Solutions/products Sale experiences for minimum 2 years.
• Bachelor s degree in engineering (Mechanical/Electrical/Instrument Engineering or relevance).
• Any background of Vibration & Monitoring installation is advantage.
• Able to work independently for Mechanical & Electrical installation and configuration.
• Any background of Vibration, Asset monitoring, able to use AutoCAD are advantages.
• Good writing, listening, and speaking English are preferences.
• Can be based in Rayong or Bangna office.
• Able to travel around the country and oversea.
• A high regard for safety and health at all times..
• Why NVMS?.
• As an employee you will enjoy a friendly, professional, and high-performance culture where you will be exposed to continual career opportunities. This is a great opportunity to contribute to an already successful organisation during an exciting time of growth and change..
• Minimum 2 years of technical sales experience, in the field of industrial/power plant/Main Contractor/Project Consultant.
• Excellent about Electrical transmission/districution System.
• Knowledgeable about Electrical solutions for transmission/distribution system.
• Excellent customer relationship skills.
• Experience in oil and gas, power, general industry.
• Job Function:.
• Design, Engineering, Installing & Configuring Services.
• Customer visit regularly for Bangkok, Chonburi, Rayong and other provinces, and Lao PDR.
• Site survey.
• Services price estimation.
• Report to Sales Manager/General Manager.
• Job Location: Bangkok > Bangna/Rayong, Rayong Office (Map-Tapud).
• Empl. Term: Full Time.
• Salary Details: Monthly THB.
• negotiable.
• Keywords: Technical Sales Engineer.

Experience:

2 years required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Responsible for creating efficient schedules, processing and managing overtime and undertime.
• Support to achieve service level and efficiency targets from Work Force Management perspective.
• Real-time monitoring of service level and providing suggestions to service team.
• Work closely with team leaders to constantly monitor staff movements in line upon forecast plan.
• Implement improvement measures to ensure SLAs are well met.
• Forecast future workforce demand based on historical data, market trends, and business objectives.
• What you'll Need to SucceedFluent in both English and Thailand.
• At least 2 years experience in call center relevant industry.
• Eligibility to work full-time in Thailand.
• Good communication skills to build up effective collaboration.
• Understands the intricacies of forecasting and knows how to build a robust plan that accommodates for variation.
• Ability to work under pressure.
• Proactive and self-motivated.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

8 years required

Skills:

Business Development, Finance, Accounting

Job type:

Full-time

• Act as project manager in planning, managing and leading the projects/ change request under responsibilities with medium complexity and scopes of projects.
• Plan and define project management activities and budgets.
• Estimate project timelines and resources/ owners of each activity.
• Provides supports to project team as appropriated.
• Track project status and progress; control and monitor to ensure that all project activities are achieved with quality, within the budget and timeframe.
• Define project risks including problems and issues concerned.
• Ensure the project readiness and prepare for production go-live/ implementation.
• Provide post-production supports to business users.
• Provide the status update reports to management and the other relevant parties with accuracy and in timely manner.
• Update Projects/ change request database in JIRA and internal shared drive.
• 2) Requirement ManagementUnderstand and assess the current situations of business process, procedure, method and system functionality to advise the recommended solution and possible alternatives.
• Partner with business units to initiate enhancement requirements for all areas (e.g. IT enhancement, Process Improvement).
• Facilitate /Prepare cost benefit justification (Business case).
• Gather users' requirements for system development which consists of process flow, functions, screen and system outputs.
• Provide users' requirement reports, documents and correspondence.
• Walkthrough requirements and seek for the sign off.
• Walkthrough requirements with designers/ developers to ensure the understanding and provide the proper solution to users.
• Coordinate with the relevant parties for design and development.
• Monitor to ensure the achievement of requirements according to project timeframe and quality.
• 3) User Acceptance Test (UAT)Define and plan for UAT criteria and activities.
• Assist business users to develop test scenarios and cases for UAT activities.
• Act as a middle person to communicate between users and designers / developers.
• Work together with users to perform UAT activities.
• Record the test results, define the improvement areas and ensure the readiness for implementation.
• Track and ensure that all UAT activities are completed within project timeframe.
• Plan and prepare use manual and training materials.
• Conduct training sessions and knowledge transfers to the relevant parties.
• 4) Consultancy ServicesProvide information and consultancy services to users regarding to identification of enhancement requirements.
• Provide consultancy services and training to business users in order to drive continuous improvement.
• 5) Complex of work and DependencyResponsible to medium size of project.
• Involve internal and/or external parties.
• Able to lead assignment with low supervision.
• Take additonal role over BA task upon assignment (optional).
• Qualifications:5 to 8 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields.
• Bachelor's or Master's Degree in Business Administration, Economics, Finance and Accounting, or other related field.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us.Let's care for tomorrow.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English.
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

2 years required

Skills:

Electrical Engineering, Statistics, English

Job type:

Full-time

• Be a team of sustainability professionals to grow portfolio of Sustainability services in Thailand for the aspects of human rights and supply chain management.
• Lead the delivery of our services when we assist clients to identify, measure, and appropriately manage their business and reporting risks in transition of their organizations to respond to (i) changing of the government regulations with respect to ESG/Sustainability matters and/or (ii) new trends in sustainability management.
• Bachelor's or Master degree in any field. (i.e. Environmental Engineering, Electrica ...
• Minimum 2 years experience for Senior level and 6 years for Manager level.
• Have experience in preparing sustainability strategies in the social aspects, especially human rights and supply chain management.
• Have experience in providing advice of ESG/Sustainability matters on the social aspect.
• Courage to grow in the career path and ready to take a lead of the service practices.
• Excellent command of English and Thai both speaking and writing.
• What we offer.
• At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
• Are you ready to shape your future with confidence? Apply today.
• To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
• At EY, we re all in to shape your future with confidence.
• We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
• Join EY and help to build a better working world.

Experience:

2 years required

Job type:

Full-time

• Support transformation planning, tracking, and reporting.
• Coordinate multiple workstreams and stakeholders.
• Track milestones, benefits, risks, and dependencies.
• Prepare transformation dashboards and management reports.
• Support change, communication, and adoption activities.
• Maintain transformation documentation and governance artifacts.
• 2-5 years of experience in PMO, TMO, or transformation roles.
• Strong analytical and coordination skills.
• Experience in large-scale transformation programs is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

5 years required

Skills:

Data Entry, Assembly, Finance

Job type:

Full-time

• Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.- Review and validate policy documentation, including quotations, policy wordings, endorsements, and terms conditions, in accordance with underwriting guidelines and delegated authority limits.- Perform premium calculations, rating verification, and ensure accurate data entry in core policy administration systems.- Oversee policy issuance and document assembly processes, ensuring completeness, accuracy, and timely delivery to clients or ...
• Qualifications:At least 3-5 years of working experience in insurance operations or underwriting support, preferably in Non-Motor lines.-Experience in policy issuance, endorsement, and renewal processes.-Proven track record in client service, SLA/KPI management, and process quality control.- Experience in coordinating with clients, partners, and cross-functional teams.- Familiarity with data reconciliation, reporting, and audit requirements is preferred.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us.Let's care for tomorrow.

Experience:

7 years required

Skills:

Compliance

Job type:

Full-time

• Define and govern process support frameworks and standards.
• Oversee process performance, KPIs, and compliance.
• Lead process optimization and continuous improvement initiatives.
• Manage cross-functional stakeholders and dependencies.
• Ensure process risks and issues are identified and mitigated.
• Coach and develop process support teams.
• 7-12 years of experience in process management or operations roles.
• Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.).
• Excellent stakeholder and changing management skills.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

3 years required

Skills:

Compliance, Creativity, English

Job type:

Full-time

• Inspire, coach, and develop Beauty Advisors and other beauty specialists through continuous feedback.
• Drive onboarding, training, and succession planning with key partners.
• Foster an inclusive, ethical, and high engagement team culture.
• Drive Business & Entrepreneurial Performance.
• Achieve sales targets and KPIs through analysis and action planning.
• Lead by example on the floor, actively selling and servicing clients.
• Grow CRM performance by building loyal and engaged client communities.
• Deliver Consistent & Memorable Client Experiences.
• Set and uphold high standards of the CHANEL client experience.
• Create personalised, relationship driven client journeys.
• Leverage client feedback to elevate service quality and team capability.
• Ensure Operational & Financial Excellence.
• Oversee staffing, inventory, loss prevention, and counter operations.
• Ensure compliance with brand, VM, grooming, and audit standards.
• Identify opportunities and provide insights to Area Retail Manager.
• You are energised by.
• Leading and developing people through coaching, motivation, and empowerment.
• Creating meaningful client experiences that embody CHANEL s luxury codes.
• Solving business challenges with strategic thinking, creativity, and agility.
• Working in a dynamic retail environment where excellence is expected and celebrated.
• Representing CHANEL with pride, authenticity, and passion.
• What you will bring.
• Minimum 3+ years experience leading a beauty or fragrance frontline team, with proven people management skills.
• Strong capability in coaching, performance management, and team development.
• Solid commercial acumen with experience driving sales, KPIs, and CRM performance.
• Fluent in Thai and English, with a positive, professional, and client centric personality.
• Strong organizational skills, attention to detail, and comfort with digital tools.
• Passion for luxury retail and delivering elevated client experiences.
• What CHANEL can offer you.
• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: exercise your leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

5 years required

Skills:

Compliance

Job type:

Full-time

• Reinforce brand image standards and lead by example.
• Identify and correct image gaps, ensuring consistency across the team.
• Ensure VM displays reflect seasonal direction and CHANEL standards.
• Maintain boutique environment, cleanliness, and team grooming at all times.
• Manage and Inspire the Boutique Team.
• Lead and inspire Fashion Advisors, supporting their growth and engagement.
• Set clear performance goals and provide regular feedback and coaching.
• Adapt leadership style to individuals (coach, mentor, guide as needed).
• Partner with Training teams to reinforce product knowledge and selling skills.
• Build a Client-Centric Team.
• Foster a strong client-first culture focused on engagement and loyalty.
• Set high service standards and coach team to deliver consistently.
• Ensure proper client data capture and relationship management.
• Handle feedback, returns, and exchanges with a positive, client-focused mindset.
• Manage Merchandise & Inventory.
• Ensure accurate stock management and daily inventory control.
• Oversee Back of House organisation and stock efficiency.
• Conduct regular cycle counts and support annual inventory.
• Enforce controls to prevent stock loss and ensure compliance.
• Manage Day-to-Day Operations.
• Oversee daily boutique operations and floor supervision (incl. weekends/PH).
• Plan and optimize roster based on traffic and business needs.
• Ensure compliance with all operational procedures and policies.
• Monitor sales performance and ensure targets are met.
• Share insights on client trends, competitors, and business performance.
• Resolve operational issues proactively with appropriate escalation..
• You are energised by.
• Leading and developing a high-performing team, translating strategy into effective boutique execution.
• Driving commercial results while delivering exceptional, client-centric experiences.
• Upholding CHANEL s standards across service, presentation, and boutique environment.
• Contributing as a key member of the boutique management team to elevate frontline performance.
• Representing CHANEL with authenticity, inspiring excellence in every client interaction.
• What you will bring.
• Minimum 5 years of retail frontline experience, with at least 3 years in a supervisory or team management role, leading teams of many people.
• Background in luxury fashion is highly preferred. Candidates with other relevant retail management experiences are welcome to apply.
• Strong business acumen and analytical mindset, with the ability to interpret performance data and translate insights into actionable plans.
• Demonstrated strength in people development, with a passion for coaching, mentoring, and building high-performing teams.
• Solid exposure to client experience management, with the ability to elevate service standards and foster long-term client relationships.
• Good understanding of boutique/store operations, with the ability to manage day-to-day activities effectively and ensure operational excellence.
• What CHANEL can offer you.
• In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Exercise your leadership to develop strategic goals.
• Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Experience:

7 years required

Skills:

DevOps

Job type:

Full-time

• Lead product support teams and define support operating models.
• Own product incident management, escalation, and resolution.
• Collaboration with Product Owners and Engineering on backlog prioritization.
• Define SLAs, support KPIs, and service performance reporting.
• Drive root-cause analysis and preventive actions.
• Oversee release readiness and post-deployment reviews.
• Manage stakeholder communication for product issues and risks.
• 7-12 years of experience in product or application support roles.
• Strong leadership and stakeholder management skills.
• Experience with Agile delivery and DevOps Environments.
• Solid understanding of digital products and platforms.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

8 years required

Skills:

Research, Financial Analysis, Product Development, English

Job type:

Full-time

• Play a key role on client engagements, managing studies to define client needs and supervising research activities to obtain relevant data.
• Be responsible for managing project teams comprised of consultants who design and develop innovative long-term business strategies for client corporations that maximize the return on the investment of shareholders.
• Oversee the formulation of hypotheses for research and investigation, and the advanced financial analysis of client, competitor, and industry data.
• Apply knowledge of business principles and industrial organization, develop actionable recommendations, and supervise work including strategic due diligence, product development studies, change management plans, and the evaluation of long-term investment opportunities.
• Be responsible for managing client contact and play a key role in the development and maintenance of high-level client relationships.
• Act as a key topic content lead for proposals or other business development work.
• What You'll Bring.
• Strong academics from a top-tier institution.
• A minimum of 8 years of professional experience, including experience in a strategy consulting environment and a demonstrated ability to lead teams of consultants.
• Experience from solving complex business problems and devising business strategies, through formulating research and/or analytical approaches involving quantitative analysis, conceptualization, and communication of strategic solutions.
• Excellent communication and persuasion skills and written and spoken English.
• Excellent numerical skills, analytical and structured with the potential to conduct advanced quantitative analysis.
• Solid business acumen, commercial capabilities and business judgement.
• Team player, open and positive in a group dynamic.
• Additional info.
• WHAT CAN A CAREER AT BCG OFFER YOU?.
• An opportunity to innovate and change: We have a legacy of developing deep insights and game-changing ideas and our case teams take ideas from all levels in order to deliver breakthrough insights to our clients.
• Training and mentoring: We embed mentorship and apprenticeship throughout your time at BCG. You will have a support system of career development advisors, the guidance of project leaders, and partnership with your colleagues and teammates at every turn.
• A collaborative approach: You will join a growing team of talented individuals, operating and learning from people with a diverse and broad set of backgrounds.
• EQUAL OPPORTUNITY.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, disability, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Experience:

2 years required

Job type:

Full-time

• Support day-to-day process execution and issue handling.
• Monitor process performance and identify inefficiencies or bottlenecks.
• Assist in documenting SOPs, workflows, and process maps.
• Support process improvement initiatives and pilots.
• Coordinate with business and operational teams on process issues.
• Track process KPIs and prepare operational reports.
• 2-5 years of experience in process operations or business support roles.
• Basic knowledge of process mapping and improvement methodologies.
• Strong coordination and documentation skills.
• Experience with BPM or workflow tools is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.