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Experience:

5 years required

Skills:

Good Communication Skills, Negotiation, Problem Solving, English, Mandarin

Job type:

Full-time

• Achieve a monthly sales budget.
• Ensure that a boutique is operated under a clean and luxurious atmosphere.
• Supervise the housekeeper.
• Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
• Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Personnel:Staff motivation and encouragement.
• Ensure that Customer Service Officer delivers a high standard of service to all customers.
• Responsible for leading the team with a good discipline and integrity.
• Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
• Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
• Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
• Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
• Marketing and customer relationship management:Handling customer complaints effectively.
• Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
• Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
• ProfileBachelor s degree or higher in any fields.
• At least 5 years of working experience in selling luxury products.
• At least 2 years of working experience as an assistant boutique manager is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirementsSelling skill.
• Negotiation skill.
• Problem solving skill.
• Analytical thinking.
• LanguagesExcellent command of English and proficient in Mandarin is preferred.
• Company address
• The Swatch Group Trading (Thailand) Limited
• 4th Floor, M. Thai Tower, All Seasons Place
• 87 Wireless Road
• Pathumwan District
• TH-Bangkok 10330.
• Job Reference: SGTH00161

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

Experience:

4 years required

Skills:

English

Job type:

Full-time

• Drive sales to achieve targets by applying brand selling methods and service flow, including maximizing selling opportunities by link selling.
• Lead people management agenda (i.e. rosters and incentives) and develop a team of Beauty Advisors (BAs) and in-store staff, focusing on uplifting their sales capabilities and soft skills to achieve their business and people goals.
• Ensure excellent execution of all brand's activities and campaigns to deliver best-in-class customer experience through a high quality of retail operation.
• Manage monthly reporting and refer sales leads, customer feedback, and information on competitor activities.
• You HaveBachelor's degree or higher in any related field.
• At least 4 years of experience in the beauty or fashion retail industry as Counter Manager, Area Manager, or Store Manager.
• Business acumen and result orientation.
• Strong people and team management with good coaching skills.
• Intermediate level of English proficiency.
• Good command of Microsoft Excel and PowerPoint.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Experience:

2 years required

Skills:

Content Creator, Video Editing, Videography, Thai, English

Job type:

Full-time

• Propose video content ideas and formats suitable for different social media platforms
• (e.g. TikTok, Instagram Reels, Facebook, YouTube Shorts).
• concept & angle.
• structure / hook.
• filming approach.
• editing style..
• Shoot and edit short-form videos for social media (using camera or smartphone, lighting, audio, etc.).
• Edit and optimize videos for platform-specific performance (hook, pacing, captions, aspect ratio, duration).
• Create basic graphic materials and retouch images when needed (supporting visuals, thumbnails, simple design).
• Actively use AI tools to improve efficiency and creativity (idea generation, scripting, variations, editing assistance, etc.).
• Keep up with social media trends and experiment with new formats.
• Collaborate with the team while taking full ownership of assigned content pieces.
• Must-Have Qualifications.
• Strong understanding of how different social media platforms work
• (not just formats, but audience behavior and content flow).
• Proven ability to shoot and edit video content independently.
• Comfortable using video editing tools (e.g. CapCut, Premiere Pro, Final Cut Pro, or similar).
• Creative mindset able to think, test, and iterate without waiting for detailed instructions.
• Active user of AI tools in content creation and production.
• Able to work from topic-level direction and deliver complete, publish-ready content.
• Strong Plus (Nice to Have).
• Comfortable appearing in front of the camera when needed.
• Experience creating video content for selling products or brand marketing.
• Understanding of content flow: hook value call-to-action.
• Motion graphics or basic animation skills.
• Familiar with performance-driven content or social ads.
• What We Value.
• Curiosity and willingness to try new ideas.
• Ownership and responsibility for your work.
• Courage to experiment trying and failing is part of the job.
• Ability to balance creativity with brand consistency.
• What You ll Get.
• Creative freedom to propose and test your own ideas.
• Opportunity to shape the brand s video content direction.
• A fast-moving environment where good ideas get executed.
• Real impact your work will be published, tested, and improved continuously.
• How to Apply.
• Your portfolio or sample works (video content preferred).
• Social media accounts or platforms you have worked on (if available).
• A short explanation of how you usually turn an idea into a finished video.

Experience:

2 years required

Skills:

Creative Thinking, Video Editing, Teamwork

Job type:

Full-time

• Department: Production.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Create and design video clips to promote concerts and festivals.
• Edit and assemble raw footage into a video that is coherent and engaging.
• Apply creative thinking in selecting video editing techniques to make the work interesting and align with specific project requirements.
• Deliver completed work within specified deadlines.
• Minimum of 2 years of experience in video editing, with a portfolio that demonstrates strong storytelling skills.
• Expertise in video editing, creative thinking, efficient collaboration, and strong teamwork skills.
• Proficiency in Adobe All Apps such as Premiere Pro, After Effects, Illustrator, and Photoshop.
• Basic knowledge of graphic design and ability to create motion graphics.
• Ability to plan and manage own schedule and work according to deadlines.
• Knowledge of and interest in entertainment and music..
• ประสบการณ์ 3 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

2 years required

Skills:

Mandarin, English

Job type:

Full-time

• Bachelor's degree holder is required.
• Minimum 2 years of working experience is a Must.
• Fluent in Taiwanese Mandarin (spoken and written).
• Good command of English for internal communication.
• Previous experience in customer service, call center, or similar roles preferred.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computer systems and CRM tools is a plus.
• Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
• Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
• Identify customer needs and offer appropriate solutions or alternatives.
• Maintain accurate records of interactions and transactions in the system.
• Escalate complex issues to the appropriate departments when necessary.
• Meet performance targets related to response time, customer satisfaction, and quality metrics.
• Contribute to continuous improvement by providing customer feedback and suggestions.

Experience:

3 years required

Skills:

Accounting, Work Well Under Pressure, English

Job type:

Full-time

• Manage and coordinate end-to-end order processing and customer service operations to achieve assigned KPIs.
• Work closely with cross-functional teams to ensure smooth execution of sales and service activities.
• Support overall sales performance to meet business targets.
• Analyze customer needs and propose appropriate solutions and options to resolve issues and enhance customer satisfaction.
• Prepare and report DTR/DTP, and propose initiatives to improve service efficiency and value creation for customers and the company (e.g., system integration, order tracking, cost-saving projects).
• Prepare sales and service performance reports.
• Present operational results, insights, and improvement initiatives to management.
• Qualifications Bachelor's degree in Business Administration, Marketing, Accounting, Logistics, International Business, or related fields. (Bachelor GPA > 2.70, Master GPA > 3.30).
• 1 - 3 years of work experience in customer success, sales support, order management, customer service, or related roles.
• Strong experience in end-to-end order management, coordination, and KPI-driven operations.
• Good understanding of sales operations, customer service processes, and cross-functional coordination.
• Service-minded, responsible, detail-oriented, and able to work well under pressure.
• Good command of English in written and verbal.
• Proficient in Chinese language (HSK Level 6 or equivalent) .
• Willing to work onsite at SCG Packaging PCL. (Bangsue, Bangkok).
• Contact: Pupat (Mac) Email: [email protected]

Experience:

3 years required

Skills:

Creativity, Graphic Design, Enthusiastic

Job type:

Full-time

• Department: Creative.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Creating a creative campaign for concerts and festivals.
• Define the main theme of the campaign that reflects the artist's identity, music genre, and the concert atmosphere.
• Design graphics for posters, billboards, social media content, and other materials.
• Ensure creative work is delivered on time, to the required quality level.
• Supervise and control all production processes, ensuring synchronization with related teams..
• Bachelor s degree in Communication Arts or a related field.
• 3-5 years of experience in creative campaigns, from ideation to execution, in advertising or similar creative and entertainment industries.
• Ability to plan and organize internal and external resources to deliver outcomes for various projects within the agreed-upon quality, timeframe, and budget.
• Thorough understanding of lifestyle and cultural trends, with a passion for music and musical talent-related content; ability to stay ahead of music and advertising trends.
• Strong multitasking and time management skills.
• Good communication and negotiation skills..
• ประสบการณ์ 3 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

3 years required

Skills:

Fashion Design, Product Design, Creativity, English

Job type:

Full-time

• Maintain accurate and up-to-date product data, including Cost Sheets, SKU creation, and
• barcode generation..
• Prepare Product Brief presentations and ensure clear alignment with design, production,
• marketing, and sales teams..
• Coordinate with factories and seamstresses on production progress, including preparing job
• orders/contracts and managing material orders..
• Monitor internal and external production schedules, ensuring timelines and product quality are
• met..
• Prepare necessary pre-launch documentation such as Delivery Notes (DN) and QC forms, and
• support quality assurance activities as needed..
• Provide product information to marketing teams for campaigns, photo shoots, and launch
• preparation..
• Conduct demand forecasting, gather demand inputs from internal teams, and analyze customer
• insights to support planning..
• Prepare product forecasts and re-order requests based on market data, demand trends, and
• inventory needs..
• Review stock levels with warehouse teams to support re-order decisions and avoid stockouts or
• overstock situations..
• Conduct basic sales and product performance analysis to support ongoing merchandising
• decisions..
• Perform competitor product reviews to support pricing, feature improvements, and market
• positioning..
• Support sales teams with product information when issue resolution is required..
• Handle administrative responsibilities including PR submissions (TR Cloud & Excel), payment
• requests, bill compilation, and purchasing plans..
• Coordinate approval workflows and follow up with accounting to ensure timely processing of
• purchasing and payment activities..
• 3-5 years of experience in Merchandising, Product Development, Production Coordination, or
• related roles..
• Strong understanding of product development processes, materials, costing, and supplier
• coordination..
• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and comfortable working with product data..
• Excellent communication and coordination skills; able to work effectively with cross-functional
• teams..
• Ability to communicate in English (both written and verbal) for coordination with suppliers and
• internal teams..
• Detail-oriented, organized, and able to manage multiple tasks and timelines simultaneously..
• Ability to work in a fast-paced environment and adapt to shifting priorities..
• Experience working with factories/ brands or garment/apparel manufacturing..
• Ability to communicate in Chinese (Mandarin) for coordination with suppliers is a strong plus..

Experience:

2 years required

Skills:

Adobe Illustrator, Adobe Photoshop, Product Design, Social Media Management, English, Thai

Job type:

Full-time

• Plan and manage the Monthly Content Calendar for social media (Facebook, LinkedIn) and website..
• Research AI & Tech trends to propose relevant topics that align with our business goals..
• Design engaging visuals, infographics, and banners for social media posts and digital ads..
• Write basic captions or collaborate with the team to finalize content for posting..
• Design professional Presentation Decks (PowerPoint/Keynote), Company Profiles, and Sales Brochures to support the business team in pitching to clients..
• Maintain Vailient s Corporate Identity (CI) across all platforms..
• Design artwork for offline use, such as Event Booths, Roll-ups, Name Cards, and Office Signage..
• Utilize Generative AI tools (e.g., Midjourney, Firefly, Claude ai, ChatGPT) to enhance creativity and speed up the design process..
• Experience: Minimum 2 years of experience in Graphic Design, Brand Design, or a related field..
• Education: Bachelor s degree in Graphic Design, Communication Arts, or related fields..
• Tools: Proficient in Adobe Creative Cloud (Illustrator, Photoshop, InDesign). Familiarity with Canva for template creation..
• AI-Driven: Strong interest or experience in using Generative AI tools (e.g., Midjourney, Adobe Firefly, ChatGPT) to enhance the design workflow is highly preferred..
• Style: Capability to design in a "Tech/Modern/Professional" style suitable for B2B and Enterprise clients..
• Communication: Good command of Thai and basic to intermediate English skills..
• Portfolio Required: Please attach your portfolio or a link to your work along with your resume.

Experience:

1 year required

Skills:

Salesforce, Data Analysis, Market Research, English

Job type:

Full-time

• Full responsibility for the report quality and timely delivery of reports to retailers.
• Keeping up to date records on contacts, correspondence and meetings with the retailers via Salesforce system.
• Ensure that all records for sending data to the retailers are up to date and accurate.
• Ensure high level of retailer servicing and establish good relationship with key contacts within your retailers.
• Ensure retailers are using GfK data and services throughout their organisation, thereby ensure that GfK data is an integral part of the retailers buying decisions.
• Organising and delivering presentations to key retailer contacts with the relevant product experts and ensuring that any queries during presentations are followed up satisfactorily.
• Identify and organise the training needs of your allocated number of retailers.
• Provide support to all areas of the business: Ops, Coding and Commercial Department.
• Responsible for the integrity of the retail deliverable for your group of retailers including a quarterly review process.
• Responsible for ensuring the accuracy of the data feed from your group of retailers including a bi-annual review.
• Should be actively improve/manage the speed of data delivery from the retailers.
• For the retailers you manage support the Coding Team in identifying unknown products on data feeds.
• Support commercial team on identifying new business opportunities.
• Support commercial team on the recruitment of new retailers.
• Qualifications University degree or equivalent experience.
• Fresh Graduate is encouraged to apply as well.
• Minimum 1 year of working experience in data analysis or market research.
• Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling.
• Knowledge with Microsoft Excel, and PowerPoint.
• Strong analytical mind and excellent numerical skills.
• Excellent command of both written and spoken Thai and English.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

3 years required

Skills:

Leadership Skill, Good Communication Skills, English

Job type:

Full-time

• Manage full-cycle client relationships-from strategic planning to execution-spanning digital content, event-based learning solutions, and marketing campaigns.
• Serve as the primary bridge between clients, creative/content teams, production, and external partners to ensure alignment and timely delivery.
• Provide expert strategic recommendations in Digital Marketing, Social Media, Event Strategy, and AI-driven solutions that support client goals.
• Maintain responsibility for revenue targets, budget control, and cost optimization across accounts.
• Lead and mentor account team members, ensuring high-quality delivery and a professional standard of communication.
• Develop new business opportunities through relationship building, proactive proposals, and client insight.
• Bachelor s degree in Marketing, Business, Communications, or a relevant field.
• 3 years (for Account Executive) 7 years (for Account Manager) of experience in Account Management, Client Service, or Integrated Campaigns (agency experience preferred).
• Strong understanding of omnichannel marketing, media strategy, and B2B client needs.
• Proficient in AI Tools, PowerPoint, Excel, and Office communication tools.
• Fluent in English (written and spoken) with strong presentation and interpersonal skills.
• Positive, proactive, and able to multitask effectively in a fast-paced, cross-functional environment.
• หน้าที่ความรับผิดชอบ (Responsibilities).
• บริหารจัดการความสัมพันธ์กับลูกค้าแบบครบวงจร ตั้งแต่การวางแผนกลยุทธ์ไปจนถึงการปฏิบัติงาน ครอบคลุมทั้งคอนเทนต์ดิจิทัล อีเวนต์ และแคมเปญการตลาด.
• ทำหน้าที่เป็นตัวกลางหลักระหว่างลูกค้า ทีมครีเอทีฟ/คอนเทนต์ ทีมโปรดักชัน และพาร์ทเนอร์ภายนอก เพื่อให้มั่นใจว่าการทำงานเป็นไปในทิศทางเดียวกันและส่งมอบงานได้ตรงตามกำหนดเวลา.
• ให้คำแนะนำเชิงกลยุทธ์จากความเชี่ยวชาญในด้านการตลาดดิจิทัล โซเชียลมีเดีย อีเวนต์ และโซลูชันที่ขับเคลื่อนด้วย AI เพื่อสนับสนุนเป้าหมายของลูกค้า.
• รับผิดชอบเป้าหมายรายได้ การควบคุมงบประมาณ และการบริหารจัดการต้นทุนให้เกิดประสิทธิภาพสูงสุด.
• เป็นผู้นำและให้คำแนะนำแก่สมาชิกในทีมบริหารลูกค้า เพื่อให้มั่นใจว่ามีการส่งมอบงานที่มีคุณภาพสูงและมีมาตรฐานการสื่อสารที่เป็นมืออาชีพ.
• พัฒนาโอกาสทางธุรกิจใหม่ๆ ผ่านการสร้างความสัมพันธ์ การนำเสนอแผนงานเชิงรุก และการวิเคราะห์ข้อมูลเชิงลึกของลูกค้า.
• วุฒิการศึกษาระดับปริญญาตรี สาขาการตลาด บริหารธุรกิจ การสื่อสาร หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ขั้นต่ำ 3 ปี (สำหรับตำแหน่ง Account Executive) หรือ 7 ปี (สำหรับตำแหน่ง Account Manager) ในด้านการบริหารความสัมพันธ์ลูกค้า (Account Management) งานบริการลูกค้า (Client Service) หรือแคมเปญการตลาดแบบบูรณาการ (หากมีประสบการณ์สายเอเจนซี่จะพิจารณาเป็นพิเศษ).
• มีความเข้าใจอย่างลึกซึ้งเกี่ยวกับการตลาดแบบ Omnichannel กลยุทธ์สื่อ และความต้องการของลูกค้ากลุ่ม B2B.
• มีความเชี่ยวชาญในการใช้เครื่องมือ AI, PowerPoint, Excel และเครื่องมือสื่อสารในสำนักงาน.
• สื่อสารภาษาอังกฤษได้อย่างคล่องแคล่ว (ทั้งการเขียนและการพูด) พร้อมทักษะการนำเสนอและมนุษยสัมพันธ์ที่ดีเยี่ยม.
• มีทัศนคติเชิงบวก กระตือรือร้น และสามารถทำงานหลายอย่างพร้อมกันได้อย่างมีประสิทธิภาพในสภาพแวดล้อมที่รวดเร็วและต้องทำงานร่วมกับหลายฝ่าย
• รูปแบบการทำงาน Hybrid Working (เข้าออฟฟิศสลับ Work from Home)
• กองทุนสำรองเลี้ยงชีพ (Provident Fund)
• โบนัสประจำปี (ตามผลประกอบการ)
• พิจารณาปรับเงินเดือนประจำปี (ตามผลการปฏิบัติงาน)
• กิจกรรมพัฒนาบุคลากรและการฝึกอบรม (Training & Development)
• กิจกรรมท่องเที่ยวประจำปี (Company Outing)
• ตรวจสุขภาพประจำปี
• วันหยุดพักผ่อนประจำปี
• ประกันสังคม.

Experience:

1 year required

Skills:

Microsoft Office, Excel, Own Transportation and Driving Licence, Work Well Under Pressure, Thai, English

Job type:

Full-time

• ทำงาน 6 วันต่อสัปดาห์ และ ทำงานเป็นกะ โดยจะสลับทุก 1-2 เดือน ตัวอย่างเวลาเข้ากะ 7.00-16.00 / 13.00-22.00 / 22.00 - 8.00 น. เป็นต้น.
• ประสานงานด้านขนส่ง กับบริษัทขนส่ง Outsource เพื่อทำให้การขนส่งเป็นไปอย่างสำเร็จและเรียบร้อย.
• จัดการการรวบรวมและจัดส่งเอกสารที่จำเป็นในการขนส่งสินค้าและบริการให้เป็นไปตามที่มาตรฐานที่กำหนด.
• ประสานงานและช่วยเหลือ พนักงานขับรถ และ ลูกค้าไทยและต่างชาติในการใช้งานระบบของบริษัท (Dashboard).
• ให้คำแนะนำ และช่วยเหลือพนักงานขับรถ และเจ้าหน้าที่ปฏิบัติการ ให้ดำเนินการตามกฎระเบียบการขนส่งสินค้า.
• บริหารจัดการคนขับรถขนส่ง พนักงานส่งของ และประสานงานกับลูกค้า.
• จบการศึกษาระดับปริญญาตรี หรือเทียบเท่า.
• ทักษะการคิดอย่างมีวิจารณญาณและการแก้ปัญหาที่ถี่ถ้วนเหมาะสม.
• มีประสบการณ์กับซอฟต์แวร์ รวมถึง Outlook, MS 365.
• มีทักษะในการสื่อสารทั้งการเขียนและการพูดในภาษาไทยและภาษาอังกฤษได้ดี.
• ทักษะการวางแผน และการจัดทำเอกสาร.
• ประสบการณ์ในสภาพแวดล้อม B2B กับความต้องการของลูกค้าที่หลากหลายและไม่เหมือนใคร.
• สามารถทำงานเป็นกะได้ ทั้งกะเช้าและเย็น.
• เรียนรู้เร็ว และ ปรับตัวได้ดี.
• ประกันสังคม 2. ประกันสุขภาพ 3. PVD 4. มีสวัสดิการอาหารและขนม 5. วันหยุดประจำปี.

Experience:

5 years required

Skills:

Accounting, Thai, English

Job type:

Full-time

• Uphold a strict level of confidentiality.
• Payroll / Commission and salary database update.
• Preparation and submission of Social Security, Payroll, Bonuses, Commissions, Overtime.
• Coordinate and control work permits, visa, passport, any related arrangements with BOI.
• Oversee every single government related documents and matters (Department of Revenue/Department of Business Development/Social Security).
• Issues invoices.
• Send Messenger to clients.
• send EMS to Clients.
• Purchase Groceries and Furnitures.
• Take care of maintenance and housekeeper.
• Assisting solicitors on an ad-hoc basis with legal research, drafting, day-to-day transaction and case management tasks and the development and maintenance of processes and policies.
• Managing the preparation, negotiation and signature of high-volume standard form.
• agreements including NDAs and consultancy agreements.
• Reviewing agreements and preparing contract summaries to be used in the contract signoff process.
• Proven work experience as a senior administrative assistant, virtual assistant or executive administrative assistant.
• In-depth understanding of office management and daily operations.
• Hands on experience with MS Office.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Proven experience as a financial controller, accounting supervisor, chief or senior accountant.
• Thorough knowledge of basic accounting procedures.
• In-depth understanding of Generally Accepted Accounting Principles (GAAP).
• Awareness of business trends.
• Familiarity with financial accounting statements.
• Experience with general ledger functions and the month-end/year-end close process.
• Accuracy and attention to detail.
• Aptitude for numbers and quantitative skills.
• BS degree in Accounting, Finance or relevant additional qualification as a personal assistant, secretary and legal will be a plus.

Experience:

5 years required

Skills:

Research, Project Management, English

Job type:

Full-time

• Take ownership of the visual identity for specific brands in the portfolio, working in collaboration with the Senior Design Manager and Design Director, brand teams, insights teams and global design while leading design team members.
• Generate creative design proposals (scenarios, concepts) in order to visualize the desired output and share it with internal and external team members.
• Participate in research activities and effectively translate customer needs into actionable design requirements - and execute those requirements into design solutions. ...
• Qualifications:5+ years of quality brand design experience.
• Graphic designer degree or similar.
• Extraordinary design taste and skill.
• Extraordinary ability in using the Adobe Creative Suite software (3D software knowledge is a bonus).
• Strong project management and design management skills.
• Ability to work in a dynamic work environment; comfortable with risk and uncertainty.
• Effectively communicate (verbally and in writing) with internal and external stakeholders across all levels.
• Works well with others to deliver results; keeps others informed at all times.
• Proficiency in oral and written English (a big plus).
• Capability to develop and visualize concepts through hand sketching or computer software.
• An incurable curiosity relating to all design things.
• Great passion for new and creative trends.
• Highly collaborative, team-oriented, and able to run brainstorming sessions or present in front of other team members.
• Ability to work smoothly with a fast-paced interdisciplinary team.
• Demonstrate a clear point of view relating to their design.
• Open and optimistic with entrepreneurial vision.
• Works well under pressure.
• NB: a design portfolio is required.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Lead customer service team of e-commerce business.
• Own, monitor, and drive the team to achieving related KPIs and overall performance.
• Ensure that all agents are working effectively and follow all technical and company service processes.
• Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers.
• Manage, train, and coach team members.
• Ensure smooth running of daily processes to meet service commitment levels.
• Requirements: Bachelor's Degree in any related field.
• At least 2+ years experience in a contact center, managing a team of at least 10 agents.
• Good command of written and spoken English.
• Flexible and open-minded with good service mind with the ability to handle customer's complaint and inquiry.
• Good logic and able to form assumption to identify team/individual performance gap.
• Worked with or Able to comprehend KPIs/performance data reports.
• Able to work in shift is an advantage.

Experience:

8 years required

Skills:

Finance, SAP, Procurement

Job type:

Full-time

• Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
• Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
• Build trusted executive relationships and earn trusted advisor status with customers ...
• Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans.
• Act as primary point of escalation for customers account issues.
• Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services.
• What you ll bring.
• 8+ years experience in either Sales, Pre-Sales, Services or Solution/Product Management.
• 8+ years experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions or as a practitioner.
• Strong executive presence and relationship building skills, particularly with finance and procurement leaders.
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred.
• Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• Proven ability to handle difficult customer situations and discuss challenges with customer executives.
• Commercial/deal support skills.
• Relationship-driven mindset with excellent verbal and non-verbal communication skills.
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions.
• Ability to apply risk-mitigation strategies to customer situations.
• Bachelor's degree or equivalent required.
• MBA or related post-Bachelor qualification is preferred.
• Professional Skills.
• Business Acumen.
• Complex Problem Solving.
• Effective Communication.
• Customer Orientation.
• Establish Trust.
• Influencing Skills.
• Following SAP Solution Skills are preferred.
• O Planning & Consolidation (SAC-Planning and Group Reporting).
• O Treasury & Cash Management (including Cash management).
• O Billing, Revenue & Innovation management (BRIM).
• O Global Trade & Tax.
• O Governance Risk and Compliance (GRC).
• Role Specific Skills.
• Customer Value Journey Alignment.
• Account Governance.
• Account Strategy.
• Customer Success Management.
• Customer Retention.
• Solution Adoption Strategy.
• Customer Expansion.
• Relationship Building.
• Technology Solution Adoption.
• Overcoming Objections.
• Finance and Spend Management Domain Expertise.
• Procurement Process Optimization.
• BSO2X.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Experience:

1 year required

Skills:

Salesforce, Data Analysis, Market Research, English

Job type:

Full-time

• Full responsibility for the report quality and timely delivery of reports to retailers.
• Keeping up to date records on contacts, correspondence and meetings with the retailers via Salesforce system.
• Ensure that all records for sending data to the retailers are up to date and accurate.
• Ensure high level of retailer servicing and establish good relationship with key contacts within your retailers.
• Ensure retailers are using GfK data and services throughout their organisation, thereby ensure that GfK data is an integral part of the retailers buying decisions.
• Organising and delivering presentations to key retailer contacts with the relevant product experts and ensuring that any queries during presentations are followed up satisfactorily.
• Identify and organise the training needs of your allocated number of retailers.
• Provide support to all areas of the business: Ops, Coding and Commercial Department.
• Responsible for the integrity of the retail deliverable for your group of retailers including a quarterly review process.
• Responsible for ensuring the accuracy of the data feed from your group of retailers including a bi-annual review.
• Should be actively improve/manage the speed of data delivery from the retailers.
• For the retailers you manage support the Coding Team in identifying unknown products on data feeds.
• Support commercial team on identifying new business opportunities.
• Support commercial team on the recruitment of new retailers.
• Qualifications University degree or equivalent experience.
• Fresh Graduate is encouraged to apply as well.
• Minimum 1 year of working experience in data analysis or market research.
• Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling.
• Knowledge with Microsoft Excel, and PowerPoint.
• Strong analytical mind and excellent numerical skills.
• Excellent command of both written and spoken Thai and English.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

2 years required

Skills:

Thai

Job type:

Full-time

• Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
• Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
• Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
• Support Marketing Efforts - Help create content and manage social media presence.
• Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
• Good English communication skills.
• Detail-oriented with strong organizational skills.
• Interest in fashion, luxury goods and ready to learn & grow.
• Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.