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Experience:

1 year required

Skills:

Microsoft Office, English

Job type:

Full-time

• Process documents and general administration work.
• Handle internal and external correspondence/ communication.
• Coordinate between Thai and foreign agencies or participants.
• Any other duties assigned.
• Thai Nationality.
• Bachelor s Degree.
• At least 1 year experience in related field (Education industry is preferable; overseas study or overseas work experience is a plus).
• Good command of English.
• Computer literacy (Microsoft Office).
• Soft skills; Result Orientation, Teamwork, Planning and Organizing, Effective Communication, Proactive.

Experience:

5 years required

Skills:

Compliance, Finance, Procurement

Job type:

Full-time

• Optimize internal communication between stores and HQ functions to support retail operation efficiency.
• Assist Head of Retail in overseeing the Retail Operations and ensure compliance with Sephora standards (operation guidelines, merchandising guidelines, audit requirements, customer service, stock monitoring, marketing campaign set up, in-store digital/tech, NSO, store maintenance).
• Support the Country General Manager or Head of Retail on preparation of Retail Opera ...
• Support the Head of Retail in the delivery of retail operations strategy through strong rapport, trust and relationships between store teams, HQ functions and Regional functions.
• Operational Excellence.
• Ensure visual merchandising and space planning within stores adhere to regional guidelines, maintaining brand consistency and maximizing sales potential.
• Work with Store Managers to oversee the operations of our store facilities, processes and procedures and ensuring they are consistently optimised and embedded across the network.
• Ensure compliance to LVMH Code of Conduct and Sephora policies and procedures and conduct regular store audits to enforce adherence to store operations manuals, ensuring consistent execution of processes and procedures across all locations.
• Coordinate regular Store Performance audits with other departments and maintain determined audit score results as a key KPI.
• Continuously refine operational processes to support business needs and growth without compromising quality or client experience.
• Implement loss prevention strategies and ensure compliance to prevent shrinkage.
• Enhance back-of-house efficiency by maximizing storage capacity and optimizing the retail team s health and safety, and ensuring a comfortable and conducive break area.
• Stakeholder Communication.
• Collaborate with Market Retail Training, Marketing, Category, Supply Chain, Finance, and HR teams to implement cross-functional strategy for stores.
• Coordinate and communicate cross-functional topics/actions through centralized communication tools for store teams.
• Ensure smooth flow of information and continuous feedback with respective stakeholders in both HQ and store teams.
• In support of the Head of Retail, partner with Category, Supply Chain and Finance teams on network expansion, development and ongoing fit-outs to ensure the stores are delivered to the standard expected.
• Work with the Animations team and Store Managers to ensure all animations are rolled out seamlessly with minimal disruption to the store operations.
• Liaise with regional retail team on best practice store management and ensure consistency in network look and feel.
• Reports & Presentations.
• Prepare and compile regular (weekly/monthly/annual) and adhoc reports and presentations, such as monthly KPI reports, customer satisfaction, monthly stock adjustment analysis and exception report analysis.
• Provide business results, analysis and follow up on key stores performances with Head of Retail / Store Manager such as Local vs Tourist Report, Store Productivity, BA Productivity, Tools performance and audit results.
• Quarterly store KPIs awards.
• Present and participate actively in Store Operation / SM Meeting.
• Events & Rostering.
• Maintain the store event calendar, coordinating with relevant teams to enable successful execution of events such as Sephora, brand, marketing and training activities.
• Ensure monthly store rosters align with events & activities.
• Store Network.
• Support the Head of Retail to play a key role in the operational roll out of new stores across Thailand.
• Customer Service.
• Act on customer feedback, collaborating with stores to implement necessary changes and improvements to enhance the customer experience. Follow up on the scope of change implementation and report update to ensure the changes are successful.l.
• Vendor Management.
• Responsible for overall procurement process for store supplies to find the best cost execution.
• Ensure the project is completed per the supplier's scope and provide the completion report to Head of Retail. Open a new supplier in COREFA, issue PO related to the work done, scan the documents into the COREFA system.
• Project Management.
• Assist Head of Retail on delivery of retail projects, such as roll out of regional initiatives and new tools.
• Others.
• Any other ad hoc duties assigned.
• The Retail Operations Assistant Manager will report to Head of Retail.
• n/a.
• We would love to hear from you if you have .
• Thai National with a minimum University diploma/degree.
• 5+ years of experience in a customer and commercial-focused retail environment (beauty/fashion preferred).
• 2+ years work experience in Retail operations role.
• 1+ year of Store management responsibility is advantageous.
• Advanced MS Office proficiency (Excel and Power Point proficiency is required).
• Service oriented with great passion for retail industry.
• Comprehensive product, retail and industry understanding.
• Good analytical skills with an eye for detail.
• Strong interpersonal and communication skills with positive mindset.
• Strong organisation skills with ability to handle multitasking.
• SEPHORA
• MAISONSephora s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
• The House provides a superior selection of quality products and always keeps pace with the latest trends.
• The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
• With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
• At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Experience:

1 year required

Skills:

Business Development, Microsoft Office, English, Mandarin

Job type:

Full-time

• Lead, motivate, and support the boutique team to deliver exceptional customer service and sales performance.
• Supervise daily boutique operations including POS transactions, cash handling, and sales administration.
• Responsible for achieving monthly sales targets and maximizing boutique performance.
• Prepare and submit sales reports, stock reports, expense claims, and other operational documents accurately and on time.
• Monitor inventory levels, conduct stock audits, and ensure proper handling and security of all products.
• Manage customer reservations, waiting lists, and after-sales service coordination professionally.
• Support staff training and coaching programs on product knowledge, selling techniques, and customer experience.
• Ensure all team members maintain excellent grooming, discipline, and professionalism.
• Ensure boutique maintains a clean, elegant, and luxury environment aligned with brand standards.
• Build strong customer relationships, handle complaints effectively, and support CRM activities, events, and in-store promotions.
• Professional requirements
• Bachelor s degree or higher in Business Administration, Marketing or related fields.
• Minimum 5 years of experience in luxury retail sales, with at least 1-2 years in a supervisory or Assistant Boutique Manager role.
• Excellent customer service mindset with strong interpersonal and communication skills.
• Good command of English, proficiency in Mandarin or other languages would be an advantage.
• Ability to analyze sales performance and support business development initiatives.
• Well-organized, detail-oriented, and able to work under pressure.
• Proficient in Microsoft Office and retail/POS systems.
• Job Reference: SGTH00165

Experience:

1 year required

Skills:

Project Management, English

Job type:

Full-time

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications.
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research with pathways to selective peer-reviewed publication or conference presentation.
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards.
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation.
• We re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.
• What are the main responsibilities for this role?.
• Coordinate, engage and facilitate the student s journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson s world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap).
• You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team.
• Advise the team on possible value add solutions to support the student.
• Provide the global team insights into local cultural nuances and demands.
• Keep up to date on student s progress, and report back to the team regularly.
• Proactively manage and foresee issues by resolving complaints or escalations in a timely manner.
• What we are looking for?.
• 1-2 years experience in customer service, project management, account management or transferable role.
• Ability to build strong customer relationships with families through excellent customer service, high cultural awareness and adaptability.
• High level of resilience and ability to thrive in a fast-paced startup environment.
• Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders.
• Outstanding organizational skills, with excellent written and verbal communication skills.
• Collaborative, with an openness to give and receive feedback.
• Why work for Crimson?.
• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Experience:

3 years required

Skills:

Good Communication Skills, English, Mandarin

Job type:

Full-time

• Achieve a monthly sales budget.
• Ensure that a boutique is operation under a clean and luxurious atmosphere.
• Prepare all necessary Sales Reports (daily and monthly) and Stock Report (monthly), expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system (Retail Management System) and make sure that all sales transactions (credit card, cash, deposits) correspond to the sales turnover generated on a daily basis.
• Inventory.
• Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Aftersales Service.
• Provide excellent service to clients.
• Check and update spare part stock.
• Answer enquiries to clients.
• Customer complaint handling.
• Keep inform clients for updated information and new product arrival.
• ProfileBachelor s degree or higher in any fields.
• At least 3 years of working experience in selling luxury products.
• Excellent command of English and proficient in Mandarin is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirementsExpertise in selling skills.
• LanguagesExcellent command of English and proficient in Mandarin is preferred.
• Company addressThe Swatch Group Trading (Thailand) Limited
• 4th Floor, M. Thai Tower, All Seasons Place
• 87 Wireless Road
• Pathumwan District
• TH-Bangkok 10330.
• Job Reference: SGTH00166

Experience:

1 year required

Skills:

Contracts, Compliance, Data Entry, English

Job type:

Full-time

• Process and manage cloud orders.
• Maintain and update order records, contracts and so on.
• Monitor order status, resolve issues, and ensure timely delivery/activation.
• Work closely with vendors to handle order processing and account provisioning.
• Assist in reporting, tracking sales performance, and operational metrics.
• Support the sales team on order-related inquiries, pricing, and documentation.
• Coordinate with internal teams.
• Ensure compliance with company processes.
• 1-3 years of experience in operations, sales support, and order processing.
• Experience in IT/Cloud/Software business is a plus.
• Detail-oriented with strong accuracy in data entry and documentation.
• Able to work with multiple stakeholders and manage tasks under deadlines.
• Familiarity with Microsoft Excel.
• Basic understanding of cloud products (Microsoft 365/Azure) is preferred.
• Be able to communicate in English.

Experience:

3 years required

Skills:

Adobe Illustrator, Adobe Photoshop, English

Job type:

Full-time

• Research and develop fabrics and trims with mills in China, including custom yarns, finishing, wash, print, and dye and recommend the right materials to clients with confidence.
• Translate client briefs, mood boards, and trend directions into compelling development proposals covering silhouette, construction, and fabric options.
• Create detailed flat drawings (front / back / detail views) and comprehensive tech packs covering construction, BOM, measurement specs, and finishing clear enough for a ...
• Manage the full development calendar: Concept Proto Fit SMS PP TOP.
• Collaborate closely with factory R&D, sampling, and sourcing teams in China including travel to factories and mills 1-2 times per year.
• Present fabric stories, collection directions, and development proposals to clients and offer honest commercial advice when designs need adapting for cost or production feasibility.
• Manage costing: request and compare quotations, analyze cost structures (fabric, trim, CMT, freight, margin), and negotiate toward target costs.
• Keep all sample rounds on schedule, maintain version control across every revision, and escalate issues proactively.
• What we're looking for.
• 3-5+ years of experience in product or fashion development within the garment industry.
• Background in an OEM, agency, sourcing office, or brand-side environment with direct hands-on experience working with factories and mills in China.
• Proficient in Adobe Illustrator and Photoshop for flat drawings, color boards, and fabric boards.
• Deep knowledge of fabric construction, yarn, finishing, dyeing, printing, and washing techniques.
• Strong understanding of garment construction and manufacturing processes enough to hold detailed technical conversations with factory teams.
• A well-developed sense for trend, color, silhouette, and commercial viability all at once.
• Excellent written and spoken English (weekly online meetings with international brand clients).
• Mandarin Chinese proficiency is a significant advantage and will be considered preferentially.
• Bachelor's degree in Fashion Design, Textile, Apparel Technology, or a related field.
• Comfortable managing multiple development programs and clients simultaneously.
• Employment Details.
• DAYS Ramintra-Watcharapol, Bangkok.
• Monday - Friday, Full-Time.
• 09:00 - 18:00.
• Salary based on experience (competitive package).
• Social Security provided.

Experience:

1 year required

Skills:

Adobe Illustrator, Thai, English

Job type:

Full-time

• We accept online applicaiotio only, please apply via the link below.
• Link: https://app.unv.org/opportunities/1784888021267845.
• Context
• The Communications and Knowledge Management Section provides media, web and knowledge services, helping disseminate key messages and support progress towards meeting the 2030 Agenda in the region. The Library ensures that ESCAP staff have the data and research tools they need in order to provide reliable and relevant guidance to the region and provides access to its knowledge products via a variety of digital initiatives.
• This position is located in the Communications and Knowledge Management Section (CKMS). The incumbent reports to the Associate Public Information Officer.
• Task description
• Serve as the primary photographer and videographer for the Economic and Social Commission for Asia and the Pacific (ESCAP) activities and intergovernmental meetings, as required, and edit photos and videos using professional software such as Adobe Lightroom, Photoshop, and Premiere Pro, ensuring alignment with ESCAP s visual identity.
• Coordinate on-ground photography and videography requests and scheduling. Ensure all assigned photographers and videographers are provided with the relevant ESCAP coverage guidelines.
• Ensure all coverage files are tagged with the relevant metadata and uploaded to the relevant outreach platforms like Flickr and CKMS archives.
• Film interviews or short video messages with senior officials of ESCAP or experts.
• Provide video production services, including setting up lights, shooting, drafting scripts and storylines, and post-production editing.
• Coordinate incoming multimedia and digital outreach product requests from Divisions and social media campaign implementation. Follow up with requestors for product requirements and briefs prior to commencing production.
• Produce multimedia and design products including infographics, motion graphics, social media cards, short videos and reels, and voxpop interviews.
• Assist with the content management of ESCAP outreach platforms and audiovisual assets database.
• Assist in reviewing incoming multimedia and digital outreach materials submitted against ESCAP branding and communications guidelines.
• Conduct background research to support multimedia production in relevant thematic areas, including new creative approaches and use of emerging technologies in multimedia production and digital outreach.
• Develop visual workflows, storyboards, and concepts to create engaging content for social media.
• Perform other communications and digital outreach duties as requested.
• Languages
• English, Level: Fluent, Required.
• Required education level
• Bachelor's degree in A first-level university degree in communication, journalism, multimedia, photography, arts, documentary videography, film production, graphic design, marketing, digital media, public information, or related area.
• Skills and experience
• A minimum of 1 year of demonstrable experience in photography, videography, film, public communication, journalism, media advertising, graphic design, international broadcasting, or a related area is required.
• Solid overall computer literacy, including proficiency in Microsoft Office applications (e.g., Excel, Word), email, and internet use; proficiency in Adobe Creative Cloud or similar applications for photo and video editing is required.
• Excellent oral and written communication skills, including strong drafting, formulation, and reporting abilities.
• High level of accuracy and professionalism in document production and editing.
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with communication for development (C4D) tools and approaches is an asset.
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively within a multicultural team of international and national personnel.
• Self-motivated, with the ability to work with minimal supervision and meet tight deadlines..

Experience:

5 years required

Skills:

Finance, English

Job type:

Full-time

• MAPP stands for My Anti corruption Policy and Procedures. It is Pfizer s internal governance process to ensure all commercial activities meet global ethical and compliance standards.
• Partner with Marketing teams to determine MAPP requirements for commercial activities, promotions, and events.
• Coordinate with cross functional stakeholders to collect, review, and quality check required documents and business rationales.
• Initiate and manage MAPP submissions through internal workflow systems.
• Actively follow up with stakeholders and approvers to ensure timely and complete approvals.
• Ensure submissions align with compliance guidelines and internal SOPs.
• Maintain accurate documentation, records, and audit ready files.
• Liaise with Finance, Compliance, MAPP Shared Services (China), Business Technology, and Cvent teams to support activity execution.
• MEET Coordination (Event & Meeting Management).
• MEET covers the operational and administrative management of meetings and events, ensuring they are properly set up, executed, and closed in a compliant manner.
• Support planning and organization of meetings and events in collaboration with Marketing, Medical, CFC, and Commercial Activation teams.
• Manage essential event administration including licenses, documentation, purchase orders, liquidation, PR submissions, and Cvent setup.
• Coordinate with vendors, suppliers, and internal teams on logistics, reservations, and participant arrangements when required.
• Support post event reconciliation and documentation to ensure proper closure.
• Compliance & Risk Management.
• Ensure all assigned activities fully comply with company policies, SOPs, and local regulatory requirements.
• Review and enter event related documents into online approval systems with high attention to accuracy and completeness.
• Collaborate closely with compliance teams to ensure timely, accurate, and transparent approvals.
• Operational Support & Ownership.
• Manage multiple tasks and timelines simultaneously, particularly during peak marketing and event seasons.
• Demonstrate strong ownership in tracking progress, identifying risks, and driving tasks to completion.
• Support additional projects or ad hoc assignments as required by management.
• Bachelor s degree in Business Administration, Marketing, Communications, or related fields.
• 3 to 5 years of experience in administrative, coordination, event support, or commercial operations roles.
• Hands on experience supporting events, workshops, meetings, or marketing activities.
• Experience working with structured processes, internal systems, or approval workflows.
• Language Skills: Excellent English communication skills are essential, as this role works closely with international teams on email communication, documentation, and global policy interpretation.
• Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
• Administrative

Experience:

5 years required

Skills:

OmniGraffle, Balsamiq, Research

Job type:

Full-time

• You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design.
• You are responsible for delivering the vision of user experience design and strategy.
• You are driven to create intuitive solutions, bettering the design and usability of Chubb s digital solutions and guiding user-centered methodologies from strategy, research, design, and user testing.
• You are excited at the prospect at working with multi-disciplinary teams in an iterative manner to deliver Chubb s superior service execution digitally.
• You are committed to continuous improvement for both your teams, yourself, and Chubb s culture.
• Execute the UX process and implementation of projects associated with different business units.
• Carry out user-centric design practices. Conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full user experience.
• Work with multidisciplinary teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye towards human value feasibility and economy.
• Conduct user testing and qualitative sessions to improve engagement, usability, and affinity.
• Apply, promote, and iterate design guidelines, best practices, and standards (i.e., Chubb Design System).
• Follow the existing responsive logic and produce adaptive design screens as well as provide UI implementation support across different platforms and sites.
• Illustrate design ideas using collaboration design tool such as Figma.
• Connect design strategy to business results.
• What you bring to the table (Qualifications).
• Foundational skills.
• Willing and able to break the mold, challenging the status quo for the good of the customer and user experience design.
• Able to effectively interact with key roles within a multidisciplinary team.
• Strong communication and time management skills, with a sense of ownership and urgency.
• Ability to facilitate design feedback/review sessions with designers, business leads, developers, and other roles and to explain design approaches or technical details.
• Experience with an iterative design process, and a recognition that the first design is rarely the final design (i.e., MVP mindset).
• Experience with design thinking and human centered design frameworks.
• Ability and willingness to learn Agile ways of working.
• Skills and Education.
• 5+ years of hands-on UX experience preferred.
• Experience with Fintech products and AI (Artificial Intelligence) use in design is an advantage.
• Prior experience as a product designer or UX/UI designer.
• Experience in the full spectrum of UX and UI design activities, which includes UX research, wireframing, high-fidelity UI design, user testing.
• Proficient in collaborative design tools such as Figma, Mural, etc.
• A good understanding of the design implementation as opposed to just delivering a proof of concept (POC) design.
• Experience with responsive design and UI handoff.
• Experience with web technologies (e.g., HTML, CSS, JavaScript) is a plus.
• Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.

Experience:

7 years required

Job type:

Full-time

• Lead and manage CX support teams to deliver high-quality customer service across all channels.
• Define and oversee CX support strategies, operating models, and service frameworks.
• Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
• Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
• Drive root-cause analysis of major customer issues and implement sustainable improvements.
• Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
• Establish and maintain CX governance, policies, and standard operating procedures.
• Manage incident escalation, crisis handling, and customer communication during service disruptions.
• Coach, develop, and performance-manage CX support team members.
• Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
• Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
• 7-12 years of experience in customer experience, service operations, or customer support roles.
• Proven experience managing teams and complex stakeholder environments.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of CX frameworks, customer journey management, and service design.
• Experience with CRM platforms, ticketing systems, and CX analytics tools.
• Ability to manage escalations and operate under pressure.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Sales, Service-Minded, Thai, English

Job type:

Full-time

• Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
• Develop new accounts to generate sales and marketing opportunities.
• Assist and contribute to the development and execution of marketing content and activity.
• Pleasant personality and excellent communication skills.
• Highly self-motivated and responsible team player.
• Well-groomed, with a good sense of refinement.
• Ability to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

Experience:

3 years required

Skills:

Graphic Design, English

Job type:

Part-Time

• Generate videos using AI video tools (e.g. AI avatars, AI voice, text-to-video, motion graphics, etc.).
• Edit short-form and long-form videos for social media (Reels, TikTok, Shorts, educational videos).
• Add subtitles, captions, text cards, transitions, and basic motion graphics.
• Optimize video format for different platforms (aspect ratio, duration, resolution).
• Assist with uploading, scheduling, and publishing videos on social media platforms.
• Support basic streaming / video pushing workflows (e.g. preparing videos for live or scheduled release).
• Follow brand tone, visual style, and content guidelines.
• Proven experience in video editing and AI-based video generation.
• o CapCut / Premiere Pro / Final Cut Pro.
• o AI video tools (e.g. Runway, Pika, HeyGen, Synthesia, etc.).
• Strong understanding of social media video trends.
• Able to work independently and meet deadlines.
• Good attention to detail and visual consistency.
• Basic understanding of content uploading and platform requirements.
• English communication is required (Chinese is a plus, but not mandatory).
• Nice to Have.
• Experience editing educational or professional content.
• Familiarity with beauty, skincare, wellness, or lifestyle content.
• Experience handling multiple social platforms.
• Ability to suggest improvements in pacing, hook, and visual storytelling.
• Work Arrangement.
• Freelance / Project-based.
• Remote work (Thailand-based preferred for time zone alignment).
• Flexible hours, output-focused.
• Long-term collaboration opportunity for the right candidate.

Experience:

3 years required

Skills:

Compliance, Creativity, English

Job type:

Full-time

• Inspire, coach, and develop Beauty Advisors and other beauty specialists through continuous feedback.
• Drive onboarding, training, and succession planning with key partners.
• Foster an inclusive, ethical, and high engagement team culture.
• Drive Business & Entrepreneurial Performance.
• Achieve sales targets and KPIs through analysis and action planning.
• Lead by example on the floor, actively selling and servicing clients.
• Grow CRM performance by building loyal and engaged client communities.
• Deliver Consistent & Memorable Client Experiences.
• Set and uphold high standards of the CHANEL client experience.
• Create personalised, relationship driven client journeys.
• Leverage client feedback to elevate service quality and team capability.
• Ensure Operational & Financial Excellence.
• Oversee staffing, inventory, loss prevention, and counter operations.
• Ensure compliance with brand, VM, grooming, and audit standards.
• Identify opportunities and provide insights to Area Retail Manager.
• You are energised by.
• Leading and developing people through coaching, motivation, and empowerment.
• Creating meaningful client experiences that embody CHANEL s luxury codes.
• Solving business challenges with strategic thinking, creativity, and agility.
• Working in a dynamic retail environment where excellence is expected and celebrated.
• Representing CHANEL with pride, authenticity, and passion.
• What you will bring.
• Minimum 3+ years experience leading a beauty or fragrance frontline team, with proven people management skills.
• Strong capability in coaching, performance management, and team development.
• Solid commercial acumen with experience driving sales, KPIs, and CRM performance.
• Fluent in Thai and English, with a positive, professional, and client centric personality.
• Strong organizational skills, attention to detail, and comfort with digital tools.
• Passion for luxury retail and delivering elevated client experiences.
• What CHANEL can offer you.
• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: exercise your leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

2 years required

Skills:

XML, Spanish, English

Job type:

Full-time

• São Paulo 7:00 AM - 4:00 PM.
• Mexico City 4:00 AM - 1:00 PM.
• Buenos Aires 7:00 AM - 4:00 PM.
• Bogotá 5:00 AM - 2:00 PM.
• Lima 5:00 AM - 2:00 PM.
• Santiago 6:00 AM - 3:00 PM.
• Monterrey 4:00 AM - 1:00 PM.
• Caracas 6:00 AM - 3:00 PM.
• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 2+ years of related Customer Support experience.
• Spanish and English Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://www.careers-page.com/manatal/job/L6R95RR5.
• Watch our Demo
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Experience:

5 years required

Skills:

Compliance

Job type:

Full-time

• Reinforce brand image standards and lead by example.
• Identify and correct image gaps, ensuring consistency across the team.
• Ensure VM displays reflect seasonal direction and CHANEL standards.
• Maintain boutique environment, cleanliness, and team grooming at all times.
• Manage and Inspire the Boutique Team.
• Lead and inspire Fashion Advisors, supporting their growth and engagement.
• Set clear performance goals and provide regular feedback and coaching.
• Adapt leadership style to individuals (coach, mentor, guide as needed).
• Partner with Training teams to reinforce product knowledge and selling skills.
• Build a Client-Centric Team.
• Foster a strong client-first culture focused on engagement and loyalty.
• Set high service standards and coach team to deliver consistently.
• Ensure proper client data capture and relationship management.
• Handle feedback, returns, and exchanges with a positive, client-focused mindset.
• Manage Merchandise & Inventory.
• Ensure accurate stock management and daily inventory control.
• Oversee Back of House organisation and stock efficiency.
• Conduct regular cycle counts and support annual inventory.
• Enforce controls to prevent stock loss and ensure compliance.
• Manage Day-to-Day Operations.
• Oversee daily boutique operations and floor supervision (incl. weekends/PH).
• Plan and optimize roster based on traffic and business needs.
• Ensure compliance with all operational procedures and policies.
• Monitor sales performance and ensure targets are met.
• Share insights on client trends, competitors, and business performance.
• Resolve operational issues proactively with appropriate escalation..
• You are energised by.
• Leading and developing a high-performing team, translating strategy into effective boutique execution.
• Driving commercial results while delivering exceptional, client-centric experiences.
• Upholding CHANEL s standards across service, presentation, and boutique environment.
• Contributing as a key member of the boutique management team to elevate frontline performance.
• Representing CHANEL with authenticity, inspiring excellence in every client interaction.
• What you will bring.
• Minimum 5 years of retail frontline experience, with at least 3 years in a supervisory or team management role, leading teams of many people.
• Background in luxury fashion is highly preferred. Candidates with other relevant retail management experiences are welcome to apply.
• Strong business acumen and analytical mindset, with the ability to interpret performance data and translate insights into actionable plans.
• Demonstrated strength in people development, with a passion for coaching, mentoring, and building high-performing teams.
• Solid exposure to client experience management, with the ability to elevate service standards and foster long-term client relationships.
• Good understanding of boutique/store operations, with the ability to manage day-to-day activities effectively and ensure operational excellence.
• What CHANEL can offer you.
• In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Exercise your leadership to develop strategic goals.
• Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Experience:

2 years required

Skills:

Problem Solving, Excel, English

Job type:

Full-time

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• Quality Management.
• Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult special calls and solve other issues escalated by agents follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must HaveBachelor's degree in any fields.
• At least 2 years in customer service, call centre experience from health and general insurance.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• Nice to HaveGood Influencing, negotiating, presentation and motivation skills.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

2 years required

Job type:

Full-time

• Provide day-to-day customer experience support across multiple channels (e.g. call center, email, chat, digital platforms).
• Handle and resolve customer issues, inquiries, and complaints in a timely and professional manner.
• Analyze customer feedback, tickets, and service data to identify recurring issues and improvement opportunities.
• Coordinate with internal teams (IT, Operations, Product, Marketing) to support issue resolution and service enhancements.
• Support CX process documentation, service workflows, and standard operating procedures (SOPs).
• Assist in monitoring service performance against SLAs, KPIs, and CX metrics (e.g. CSAT, NPS).
• Prepare reports and insights for stakeholders on customer experience trends.
• Support CX initiatives, pilots, and improvement projects as assigned.
• Bachelor s degree in Business, Marketing, Communications, IT, or related fields.
• 2-5 years of experience in customer support, service operations, or CX-related roles.
• Strong communication and problem-solving skills.
• Experience working with CRM, ticketing, or customer support systems.
• Ability to work in a fast-paced, client-facing environment.
• Good analytical skills with attention to detail.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

1 year required

Skills:

Thai

Job type:

Full-time

• ประสานงานระหว่างทีมขายภายใน-ภายนอก และบริษัทฯ คู่ค้า รวมถึงผู้ที่เกี่ยวข้อง.
• จัดทำเอกสารสนับสนุนฝ่ายขาย เช่น ใบเสนอราคา ใบสั่งขาย SO, ใบเบิกสินค้า, เตรียมเอกสารที่ใช้ในการประกวดราคา E-bidding, หนังสือค้ำประกัน, รายงาน ฯลฯ.
• ตรวจสอบและตรวจรับสินค้า ติดตามใบสั่งซื้อ, สัญญาซื้อขาย, ใบสั่งจ้าง, การประสานงานส่งวัสดุอุปกรณ์ต่างๆ.
• Support Sales งานอื่นๆ ตามที่ได้รับมอบหมาย.
• ปฎิบัติงานจันทร์-เสาร์ เวลา 08.00-17.00 น.