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Skills:
Java, Spring Boot, Apache
Job type:
Full-time
Salary:
negotiable
- Experienced in Java Spring Boot (Software Engineer).
- Skilled in testing methodologies and tools (QA Engineer).
- Familiar with technologies like Apache Kafka.
- Excited about FinTech, digital banking, and innovation.
- Eager to tackle challenging projects that make an impact.
- Ready to build the future of FinTech with us?
- Apply for Software Engineer>>CLICKCLICK
Skills:
Assurance, Automation, Javascript
Job type:
Full-time
Salary:
negotiable
- Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
- Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
- Test Planning and Design: - Collaborate with product managers and developers to unde ...
- Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
- Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
- Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
- Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
- Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
- Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
- Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
- Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
- Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.
Skills:
Assurance, Project Management, Automation
Job type:
Full-time
Salary:
negotiable
- Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
- Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
- Design and create test cases and scripts to address business and technical use cases.
- Work closely with developers to design test criteria and develop automated tests.
- Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
- Perform both Manual and Automation testing, performance testing, End to End testing.
- Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
- Create documentation for QA process.
- Maintain regular and punctual attendance at work.
- Owns continuous improvement for existing and new processes.
- All other duties as assigned.
- Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
- Excellent verbal and written communication skills.
- Technical background and an understanding of software testing.
- Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
- Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
- Proven ability to manage and prioritize multiple, diverse projects simultaneously.
- Must be flexible, independent and self-motivated.
- Knowledge of Performance testing is an added advantage.
- Experience with some common QA testing tools and best practice.
- Strong desire to be part of a team and build great products.
- Location: True Digital Park, Bangkok.
Experience:
No experience required
Job type:
Full-time
Salary:
฿20,000 - ฿25,000
- ตรวจสอบคุณภาพการตอบของทีม Customer Support และ AI เพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.
- ประเมินการสื่อสาร การให้ข้อมูล และการแก้ปัญหาให้ลูกค้าอย่างเป็นระบบ.
- วิเคราะห์ Root Cause ของปัญหา (เช่น Knowledge / Intent / Flow) เพื่อหาทางแก้ไขที่แท้จริง.
- พัฒนาและปรับปรุง FAQ, Snippet, Guideline และฐานความรู้ ให้ตอบลูกค้าได้ดีขึ้น.
- สร้าง Failure Case และ Insight เพื่อช่วยพัฒนาและ Retrain AI ให้ฉลาดขึ้น.
- สรุป Quality Report และ Insight ของปัญหาที่เกิดขึ้น เพื่อพัฒนาการบริการอย่างต่อเนื่อง.
- ให้ Feedback เชิงสร้างสรรค์กับทีมงาน และมีส่วนร่วมในการพัฒนามาตรฐาน QA ขององค์กร..
- งานนี้เหมาะกับคนแบบไหน.
- เป็นคน ใส่ใจคุณภาพและรายละเอียด มองเห็นจุดเล็ก ๆ ที่คนอื่นอาจมองข้าม.
- มี ทักษะการคิดวิเคราะห์ และสามารถมองเห็นภาพรวมของปัญหาได้.
- กล้าพูด กล้าให้ Feedback อย่างสร้างสรรค์ เพื่อช่วยให้ทีมพัฒนาขึ้น.
- เข้าใจทั้ง มุมมองลูกค้า และความท้าทายของทีมบริการ.
- สนใจการพัฒนา Customer Experience, Process Improvement หรือ AI Service Quality..
- พิจารณาเป็นพิเศษ.
- หากจบการศึกษาด้าน บัญชี หรือมีความเข้าใจงานบัญชี / SME.
- มีประสบการณ์ QA, Customer Support, หรือ Service Quality.
- เคยทำงานกับ AI Chatbot, Knowledge Base หรือระบบ Customer Support.
Experience:
2 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
- Minimum 1-2 years of working experience.
- Good English skill in both verbal and written.
- Able to work as shift work.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Skills:
Salesforce, English
Job type:
Full-time
Salary:
negotiable
- Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
- Identify customers specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
- Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while priorit ...
- Accurately log all internal and external customer issues in SiteMinder s CRM tool (Salesforce).
- Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
- Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
- Test compatibility of new features with existing product functionalities and document observations and outcomes.
- Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
- Identify opportunities to improve support processes and take ownership of driving process enhancements.
- What you have .
- Fluency in English and Indonesian (spoken and written) with the confidence to engage diverse customers.
- Technical aptitude, ideally within hospitality or hotel tech, with the ability to troubleshoot browser and connectivity issues.
- Experience in a fast-paced, high-volume support environment with SLA/KPI targets.
- Strong analytical mindset. Able to quickly identify root causes and deliver smart, effective solutions.
- Comfortable navigating multiple systems simultaneously while staying organized and detail-focused.
- A natural communicator who can simplify technical concepts for non-technical users.
- Proactive, commercially aware, and motivated by team success.
- Thrives in a hybrid setup and takes full ownership of outcomes.
- Flexible to work shifting schedules, including weekends and holidays.
- Our Perks & Benefits .
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Skills:
Assurance, Risk Management, Automation
Job type:
Full-time
Salary:
negotiable
- Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
- Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
- Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
- Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
- Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
- Provide technical guidance and review for automation implementations, including TypeScript-based test frameworks (e.g., Playwright, Cypress), ensuring maintainability, scalability, and alignment with QA standards.
- Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
- Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
- Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
- Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
- Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
- 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
- Strong experience in functional testing, preferably in the banking or financial services industry.
- API testing (REST, JSON/XML, Postman or similar tools).
- Mobile application testing (Android/iOS platforms).
- Mini app testing (within super apps or embedded environments).
- Proven experience planning and executing E2E tests across complex system landscapes.
- Ability to align QA efforts with stakeholders across multiple teams and systems.
- Experience collaborating with automation teams or contributing to test automation planning.
- Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
- Solid understanding of QA processes, test management tools and defect tracking.
- Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
- Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Experience:
1 year required
Skills:
Assurance, English
Job type:
Full-time
Salary:
negotiable
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Minimum QualificationsCompletion of Bachelor's degree.
- Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
- Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- We're committed to bringing passion and customer focus to the business.
- รับแผนการผลิตรายวัน ทำแผนย่อยสำหรับการผลิตที่ได้รับมอบหมายตามแผนหลัก อุปกรณ์ เครื่องจักร วัตถุดิบ (Plan)
- จัดเตรียมวัตถุดิบ ทำ CIP เครื่องจักร และผสมเครี่องดื่มตามแผนที่กำหนดได้ถูกต้องตามสูตรการผลิต พร้อมตรวจสอบคุณภาพเครื่องดื่มแต่ละกระบวนการ ให้สอดคล้องกับระบบคุณภาพต่างๆ ตามที่บริษัทได้รับการรับรองได้ (Do)
- ตรวจสอบงานตามมาตรฐานกำหนด ค้นหาความผิดปกติที่เกิดขึ้นในงานผสมและเครื่องจักรในกระบวนการผลิตเครื่องดื่ม (Check)
- แก้ไขปัญหาเบื้องต้นที่ตรวจพบในการผสมและแจ้งหัวหน้างานรับทราบ, และกระบวนการแก้ไขป้องกันตามที่ได้รับมอบหมายในหน้าที่ ที่รับผิดชอบ (Action)
- สามารถซ่อมบำรุงเครื่องจักรเบื้องต้นได้ด้วยตนเอง (Autonomous) TPM activity
- งานอื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา
- Perform other related duties as assigned.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.
Experience:
2 years required
Skills:
Data Analysis, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Monitor end-to-end project operations through data analysis and root cause analysis (RCA), and produce performance reports to support global alignment. Key responsibilities include quality assurance (QA), training, and calibration with BPO partners, as well as managing ad-hoc requests from the Project Point of Contact (POC). All labelers are BPO-sourced.
- Support the Team Leader in overseeing the content ecosystem by collaborating closely with Product Owners to implement projects, manage training initiatives, and ensure ...
- Proactively collaborate with cross-functional stakeholders to support project evaluations, resource planning, coordination, and follow-up actions.
- Track and review project progress and performance on a regular basis to identify gaps, improve workflow efficiency, and enhance overall project stability.
- Minimum QualificationsCompletion of Bachelor's degree or above.
- At least 2 year of professional work experience in data labelling, QA, or quality improvement.
- English proficiency as a working language, with fluency in Thai for the purpose of reviewing, analyzing, and assessing content published in the Thai language.
- An in-depth understanding of local culture and familiarity with the internet usage habits of local users.
- Possess strong learning ability, team management skills and cross-department communication.
- Able to work under minimal supervision and have strong logic/ common sense related to job nature.
- Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Preferred QualificationsKnowledge of the TikTok App, functions, and services.
- Familiar with office software.
- Data processing experience and other data analysis capabilities.
- Having experience of training & quality or project management.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/bprivacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Experience:
5 years required
Skills:
Compliance
Job type:
Full-time
Salary:
negotiable
- Monitor and improve in-process quality performance, yield, and defect trends.
- Develop and maintain process control plans, inspection methods, and quality standards.
- Lead containment actions, corrective actions (CAPA), and preventive measures.
- Facilitate structured problem-solving (8D, DMAIC, Fishbone, 5 Whys, FMEA).
- Support and lead process validation activities (IQ/OQ/PQ).
- Conduct internal audits and support customer and regulatory audits.
- Lead Lean, Kaizen, Six Sigma projects to improve efficiency and reduce scrap.
- Collaborate with cross-functional teams and mentor junior engineers.
- What qualifications will make you successful for this role?Bachelor s degree in Engineering (Mechanical, Industrial, Electrical, Manufacturing, or related field).
- 5-8+ years of experience in manufacturing quality engineering.
- Strong understanding of quality tools: SPC, MSA, FMEA, APQP, PPAP, DOE.
- Lean/Six Sigma certification preferred.
- Excellent communication, analytical, and problem-solving skills.
- Key Performance Indicators (KPIs)Reduction in defect rates (DPPM, yield).
- CAPA timeliness and effectiveness.
- Process capability improvements (Cp/Cpk).
- Audit performance and compliance.
- Scrap reduction and CI savings.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 36 billion global revenue
- 13% organic growth
- 150 000+ employees in 100+ countries
- 1 on the Global 100 World s most sustainable corporations.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Experience:
3 years required
Skills:
GMP, Risk Management, Quality Assurance
Job type:
Full-time
Salary:
negotiable
- Lead the development, implementation, and ongoing management of the company s GMP system.
- Own and drive the quality system, including deviation management, change control, and risk management, ensuring timely and effective closure.
- Lead and monitor Quality KPIs at both local and global levels to ensure targets are met.
- Prepare and lead internal quality audits for the Bangplee factory in accordance with relevant SOPs, ensuring compliance with GMP, GDP, ISO 13485, and regulatory requirements.
- Drive standards deployment and quality system initiatives, ensuring site compliance with regulatory requirements and timely follow up of actions arising from external audits.
- Coordinate with cross functional teams at the Bangplee factory to ensure all product and process non conformities are properly raised and managed through the deviation reporting system.
- Ensure all required changes are raised through the change control system in line with Bangplee SOPs, with defined actions completed and post approval obtained prior to implementation.
- Lead and coordinate investigations into complaints and deviations, ensuring effective Corrective and Preventive Actions (CAPA) are identified and implemented to prevent recurrence.
- Track and ensure closure of all actions arising from quality deviations and GMP corrective actions.
- Educate, train, and monitor Quality Assurance inspectors and relevant staff to ensure understanding and compliance with established quality procedures and standards.
- Be responsible for Annual Product Quality Reviews (APQR), Management Reviews, and Post Market Surveillance (PMS).
- Ensure compliance with global quality standards, GMP, and applicable regulatory requirements and procedures.
- Ensure incoming quality training and annual quality training programs meet established requirements.
- Manage and oversee pest control activities at the site.
- The experience we're looking for.
- 3-5 years experience in a manufacturing site and/or technical center, preferably within a multinational pharmaceutical or FMCG environment.
- Strong working knowledge of QMS, GMP, GDP, PIC/S, ISO 13485, and other applicable standards.
- Demonstrated track record of strong delivery and execution.
- Proven people management experience, with the ability to lead, develop, and influence teams at all levels.
- Flexible thinker with pragmatic problem solving skills.
- Proven experience managing multifunctional and/or multinational projects.
- In depth knowledge of quality responsibilities, systems, and standards.
- Willingness to relocate internationally for career development opportunities within a global organization.
- Demonstrates Reckitt values: Achievement, Teamwork, Entrepreneurship, and Commitment.
- The skills for success.
- Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Skills:
Quality Assurance, Assurance, Data Analysis
Job type:
Full-time
Salary:
negotiable
- You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
- You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
- You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
- You will be monitoring the quality scored of agents and run root cause analysis to the management team.
- You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
- Training ManagementYou will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
- You will deliver process/product/policy training in classroom and/or virtually to new joiners.
- You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
- Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred QualificationsFamiliarity with search engines and algorithms of any social media platform would be a plus point.
- You have good attention to detail and you are comfortable using data analysis to identify trends.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
5 years required
Skills:
Automation, Software Testing, Python, English
Job type:
Full-time
Salary:
negotiable
- Master/Bachelor s Degree in Computer Science, Computer Engineering or related subject area.
- Experience 5+ years in software testing.
- Shown knowledge and experience in the fundamental of software testing, testing concept, method, automation test implementation and test tools.
- Solid Understanding of Robot framework, Cucumber and Python programming.
- Experience of performance testing and tools.
- Experienced in the Cloud technology.
- Understanding of security implications and secure coding.
- Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
- Proficient in English for both spoken and written.
- Skill for writing clean, readable code and reusable components.
- Self-motivated, pressure-tolerant, and result oriented personality with innovation.
- Good communication and interpersonal skills.
- Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job type:
Full-time
Salary:
negotiable
- Evaluation and Investigation Specialist - Evaluation and Investigation - Thailand
- Bangkok
- Employment Type
- Regular
- Job Code
- A95107
- The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
- The evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
- The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- What will I be doing?
- DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through query and tools, and sorting out the classification of requirements.
- Comb the types of search bad cases and rate the quality of the results.
- Give ideal search results and feedback suggestions for policy improvement.
- Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred Qualifications
- Familiarity with search engines and algorithms of any social media platform would be a plus point.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Familiar with common office software, machine learning project experience is preferred.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- Evaluation and Investigation - Search Operation Specialist (Thailand)
- Bangkok
- Employment Type
- Regular
- Job Code
- A253606A
- The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
- The T&S evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
- The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- What will I be doing?
- DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through query and tools, and sorting out the classification of requirements.
- Comb the types of search bad cases and rate the quality of the results.
- Give ideal search results and feedback suggestions for policy improvement.
- Bachelor and above degree. Excellent skills in local language and English.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred Qualifications
- Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Familiar with common office software, machine learning project experience is preferred.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Assurance, Fast Learner, English
Job type:
Full-time
Salary:
negotiable
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
- Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between ...
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process.
- Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
- Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
- Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
- Be able & willing to support or backfill temporary gaps in market support.
- Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
- Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
- Design/help to design a training plan and implement it according to the timeline.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- Presentation skills, good communication and interpersonal skills.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
1 year required
Skills:
Quality Assurance, Assurance, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
- Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
- Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
- Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
- Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
- Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
- Deliver process/product/guideline training to new joiners.
- Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
- Minimum QualificationsCompletion of Bachelor's degree or above.
- Proficiency in English and Thai as working languages.
- 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
- Familiarity with search engines, social media algorithms, and SEO.
- Demonstrated computer proficiency with Office software.
- Deep understanding of local culture and internet usage habits.
- Attention to detail and ability to use data analysis to identify trends.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
5 years required
Skills:
Automation, Linux
Job type:
Full-time
Salary:
negotiable
- Implementation and operational maintenance of performance measurement tools.
- Proposing alternative or complementary solutions and contributing to the performance strategy with the tech lead.
- Ensuring product and technical upgrades.
- Providing support and guidance to teams in scripting, executing tests, and analyzing results.
- Contributing to the automation of performance tests through the software factory.
- Documentation: user guides, onboarding materials, and operational manuals..
- Neoload.
- Ready API: Service V.
- Gitlab CI/ Automatisation.
- AWS.
- Linux.
- Dynatrace.
- Jira/Confluence.
- QualificationsBachelor's or Master's degree in Computer Science, Software Engineering or a related field.
- At least 5 years of experience in a similar role.
- Neoload certification.
- Ability to develop and run a comprehensive performance test.
- Ability to develop and run mocks for API.
- Strong analytical skills and attention to detail to identify and troubleshoot performance issues.
- Collaborative mindset and ability to work effectively with cross-functional teams, including developers, testers, and operations.
- Additional Information This position is based in Bangkok and reports locally, with a dotted-line reporting relationship to the management team in France..
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
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