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Skills:

Product Design, Power BI, Problem Solving, English

Job type:

Full-time

• Strategic Leadership & GovernanceDevelop and own the 5-year Manufacturing Excellence Master Plan for the factory, aligning site-level operational goals with regional and global business strategies.
• Lead and mentor a team of specialized managers (RPS, VSU, and Digitalization Managers) to ensure departmental synergy and high performance.
• Serve as an active member of the Bangplee Leadership Team (BLT), contributing to site-wide decision-making and strategic direction.
• Production System & TPM (RPS Pillar)Drive the implementation and sustainability of the Reckitt Production System (RPS) in line with the global standard.
• Establish rigorous auditing processes to ensure pillar standards (MOS, AM, PM, etc.) are met across all production lines.
• Eliminate losses through systematic root cause analysis and the institutionalization of continuous improvement methodologies.
• Own and drive the site productivity plan development and delivery.
• Vertical Start-Up (VSU) & Project ExcellenceOversee the VSU Capability Building framework to ensure all new product launches and equipment installations achieve "Vertical Start-Up" (reaching target speeds and quality levels immediately upon launch).
• Integrate Early Equipment Management (EEM) and product design principles to minimize post-commissioning losses and ensure operational readiness.
• Digital Transformation & Advanced AnalyticsDirect the digitalization strategy to significantly enhance manufacturing efficiency, quality management, and equipment maintenance.
• Ensure digital tools (e.g., Power BI, IoT, Automated Reporting) are integrated into daily operations to drive real-time decision-making on the shop floor.
• Manage the digitalization budget and roadmap to ensure technological stability and cybersecurity.
• The experience we're looking for.
• Experience: 10+ years of progressive experience in manufacturing, with a proven track record in a leadership capacity within a multinational environment.
• Methodology Expertise: Deep theoretical and practical knowledge of TPM, Lean Manufacturing, Six Sigma, and VSU/Early Management protocols.
• Stakeholder Management: Exceptional skill in managing relationships and influencing outcomes with regional heads, site leadership, and cross-functional partners.
• Presentation & Presence: Confident in delivering high-stakes presentations and reports to global executives.
• Analytical Power: Ability to synthesize vast amounts of operational data to identify strategic priorities that impact the P&L.
• Cross-functional Collaboration: Expert at leading teams across departmental boundaries to achieve common site goals.
• The skills for success.
• Language: Full professional proficiency in English (written and verbal) is mandatory for stakeholder management and global reporting.
• Leadership / Conflict Management / Organization management.
• Decision-Making / Critical Thinking / Problem solving skills.
• Stakeholder Management.
• Data Processing & Reporting Skills.
• Deadline-Oriented & Good budget management development.
• Out-of-box thinking, Challenge status-quo.
• Excellent Communication Skills.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Compliance, Problem Solving

Job type:

Full-time

• Member of the BLT and site operations management team.
• Ensure that Personal Care operations remain safe to personnel, contractors and the environment by having an active internals action planning that supports the overall site HSE improvement plan.
• Be compliant to relevant ISO requirements, other relevant EHS regulatory and company EHS requirements as required based on role & function responsibility.
• Drive the Manufacturing management teams to deliver operational excellence ie. productivity, quality, costs and customer services targets.
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and resolve problems; complete audits.
• Ensure that OEE is maintained, and improvement plans execution and meet the target.
• Ensure effective waste reduction plans are in place and delivering results versus targets.
• Establish a continuous improvement culture within manufacturing operations to sustain improvement gains.
• Lead and develop the team to implement digitalized tool to drive productivity improvement.
• Define and implement a High Performance Manufacturing operation capable of exceeding ever increasing customer expectations.
• Utilise innovative solutions to optimise performance whilst reducing cost.
• Analyse and improve organizational process and workflow, employee and space requirements, machine capacity and equipment layout; implement changes.
• Continually assess factory performance targets and take action to ensure a favourable positioning against benchmarks and sourcing studies.
• Forecast requirements; prepare an annual budget; schedule expenditures; analyse variances; initiating corrective actions.
• Ensure the manufacturing management team achieve all quality standards in line with global compliance and in a cost effective manner.
• Drive budgetary control through manufacturing efficiencies to provide competitive advantage.
• Ensure proper staffing levels for all shifts department, by hiring the appropriate number of employees.
• Provide opportunities for the development of the manufacturing teams with particular emphasis on the Monitor process and strengthening the bench.
• Create an engaging environment where the team are energised to realise their full potential which always challenge the status quo but work internally and externally to the site mutual benefit.
• The experience we're looking for.
• At least 10 years experience within a supply chain / technical / engineering / manufacturing excellence area.
• Experience in management, operations, and leadership or more on senior management positions with 5+ years is preferred.
• The skills for success.
• Knowledge of TPM / Six sigma / Lean manufacturing is preferred.
• Leadership / Conflict Management / Organization management.
• Decision-Making / Critical Thinking / Problem solving skills.
• People Management.
• Data Processing & Reporting Skills.
• Deadline-Oriented & Good budget management development.
• Planning and Organizing.
• Excellent Communication Skills.
• Crisis management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Compliance, GMP, Biology

Job type:

Full-time

• Perform routine and non-routine microbiological testing (raw materials, in process, finished products, and environmental samples).
• Prepare media, reagents, and cultures according to SOPs.
• Record, analyze, and report test results accurately and on time.
• Investigate out-of-specification (OOS) and out-of-trend (OOT) results.
• Support audits, inspections, and quality documentation.
• Maintain laboratory cleanliness, safety, and compliance with GMP/ISO standards.
• Participate in method validation, improvement projects, and training activities.
• The experience we're looking for.
• Bachelor s degree in Microbiology, Biotechnology, Biology, or a related field.
• Experience in a microbiology laboratory (food, pharmaceutical, cosmetic, or industrial is an advantage).
• Knowledge of GMP, ISO, HACCP, or related quality systemsFamiliar with microbiological techniques and laboratory equipment.
• Hands-on experience in a professional laboratory setting.
• The skills for success.
• Strong attention to detail, good documentation skills, and a team-oriented mindset.
• Fresh graduates with strong academic background are welcome to apply.
• Competitive salary and benefits.
• Stable working environment with growth opportunities.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• At Reckitt, we recognise that in real life, great people don t always tick all the boxes&rsquo. That s why we hire for potential as well as experience. Even if you don t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. Come and join a team whose purpose is to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world.
• All qualified applicants to Reckitt will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Compliance, GMP

Job type:

Full-time

• Supervise daily production activities to meet safety, quality, and output targets.
• Ensure strict compliance with HSE, GMP, and quality standards.
• Manage shift manpower, task allocation, and productivity.
• Monitor equipment performance and resolve production issues quickly.
• Ensure accurate completion of production and batch documentation.
• Coordinate with Maintenance for breakdowns, changeovers, and PMs.
• Control material usage and minimise waste.
• Coach and develop operators to improve skills and flexibility.
• The experience we're looking for.
• Experience as a Production Supervisor in a Pharmaceutical or FMCG manufacturing environment.
• Hands on experience leading shop floor teams and managing shift performance.
• Practical knowledge of GMP processes, equipment operation, changeovers, and documentation.
• The skills for success.
• Strong shop floor leadership and people supervision skills.
• Good understanding of production processes and equipment.
• Solid GMP and quality compliance knowledge.
• Practical problem solving and decision making skills.
• Clear communication across production, maintenance, and quality team.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Assurance, Compliance, Fast Learner, English

Job type:

Full-time

• Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improve Model performance of AI models.
• Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Responsibilities:Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

Automation, TypeScript, Javascript, English

Job type:

Full-time

• Collaborate with product owners and multi-functional teams to define and implement effective test strategies.
• Design, develop, and maintain automated and manual tests to ensure our products meet the highest quality standards.
• Participate in agile planning, contributing your ideas and expertise to drive continuous improvement.
• Mentor and support team members, sharing knowledge and fostering a culture of learning.
• Analyze requirements, find opportunities for automation, and help deliver reliable, robust software.
• Contribute to a positive, inclusive, and innovative team environment.
• 3+ years of experience in quality engineering, with a focus on automated testing.
• Proficiency in TypeScript/JavaScript and experience with test automation tools (e.g. Cucumber, Playwright, Pactum).
• Strong understanding of software development life cycle (SDLC) and test management tools (e.g., Jira, TestRail).
• Experience working in agile teams and a passion for continuous learning.
• Excellent communication skills in English and a collaborative attitude.
• Experience with JMeter, Postman, and CI/CD pipelines (e.g., GitLab).
• Analyze non-functional requirement and invent an accurate performance testing to cover risk level that might cause non-functional issue.
• Knowledge of object-oriented programming and modern testing frameworks.
• Why You ll Love Working Here.
• We value diverse perspectives and encourage new ideas.
• You ll have opportunities for growth, learning, and career advancement.
• Our team is supportive, inclusive, and passionate about making an impact.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

5 years required

Skills:

Compliance, Risk Management, Procurement

Job type:

Full-time

• Establish, implement, and maintain the Project Quality Plan (PQP) in accordance with contractual requirements, Grid Technologies standards, and applicable international standards (e.g. ISO 9001, ISO 10005 / ISO 10006).
• Ensure full integration of customer, regulatory, and internal quality requirements through compliance matrices and controlled processes, ensuring traceability throughout the HV substation project lifecycle.
• Define, monitor, and manage quality objectives, KPIs, and target values, aligned wit ...
• Ensure consistent application of the Quality Management System (QMS) across project execution, including effective alignment between HQ processes and site activities.
• Support project management in quality-related risk management, milestone planning, and achievement of Quality Gates, including readiness checks and gate reviews.
• Coordinate with internal interfaces (engineering, procurement, site, commissioning) and external parties to ensure transparent and compliant quality governance across all disciplines.
• Quality Assurance and Control 40% Ensure execution of project activities in compliance with approved processes, quality plans, specifications, and inspection & test plans (ITPs) for HV substation systems and equipment.
• Plan, coordinate, and participate in supplier and subcontractor quality activities, including selection, qualification, audits, assessments, and performance monitoring.
• Review and approve supplier documentation, manufacturing records, inspection reports, and test results for HV equipment (e.g. GIS/AIS, transformers, protection & control panels).
• Participate in and witness Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT), ensuring conformity with contractual and technical requirements.
• Manage non conformities (NCRs) through structured root cause analysis and implementation of effective corrective and preventive actions (CAPA).
• Exercise professional authority to withhold releases, milestones, or deliveries when quality requirements are not met, ensuring timely escalation to project management and functional quality lines.
• Continuous Improvement and Reporting 20% Establish and maintain a systematic approach for continuous quality improvement across all phases of HV substation project execution.
• Analyze quality data, KPIs, incidents, and audit results to identify trends, risks, and improvement opportunities.
• Lead and support lessons learned activities, project reviews, audits, and assessments, ensuring effective feedback into current and future projects.
• Promote Good Practice Sharing and preventive quality thinking within the project and wider organization.
• Provide focused and regular quality reporting to project management, regional/divisional quality, and other stakeholders, including escalation of critical quality issues.
• Support development of project team capability by identifying qualification gaps, promoting use of quality tools and methodologies, and fostering a proactive quality culture.
• What You Bring Bachelor's degree in Engineering, Quality Management, or a related technical field.
• 5+ years of professional experience in quality management within: HV/EHV substation projects Energy, power transmission, construction, or industrial EPC environments.
• Proven experience implementing and managing quality management systems (e.g., ISO 9001) in complex project environments.
• Experience working with international customers and standards is an advantage.
• Certified Quality Engineer (CQE) or equivalent quality certification.
• Six Sigma Green or Black Belt.
• Project or risk-related certifications (e.g. PMP , PRINCE2 , or equivalent) are an advantage.
• HV / substation technical training or manufacturer certifications are a strong plus.
• Full working rights in Thailand.
• Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology
• Who is Siemens Energy?
• At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
• Our Commitment to Diversity
• Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits Be a trusted advisor to both your Internal and External Stakeholders.
• Develop your technical and soft-skills working with cross-functional teams.
• Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform.
• Jobs & Careers: https://jobs.siemens-energy.com/jobs.

Experience:

5 years required

Skills:

Compliance, Assurance, Automation

Job type:

Full-time

• Design and maintain automated test frameworks and pipelines.
• Collaborate with cross-functional teams to ensure testability and quality from design to release (functionalities, data and infrastructure).
• Perform hands-on testing (manual and automated) for complex features and integrations.
• Analyze test results, identify root causes, and drive continuous improvement.
• Ensure compliance with industry standards and internal quality metrics.
• Advocate for quality across the SDLC and participate in release planning.
• Mentor QA engineers, fostering a culture of ownership and excellence.
• Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in software quality assurance or test engineering.
• Proven experience leading QA teams or initiatives.
• Strong knowledge and hands-on experience in QA methodologies, tools, and processes.
• Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman).
• Experience with CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
• Familiarity with performance, cyber security, and API testing.
• Excellent analytical, communication, and leadership skills.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Skills:

Risk Management

Job type:

Full-time

• IOC Prod Lead is required to work on a rotation of 7 days on with 12 hours/day and 7 days off. Work location in the Bangkok Office Integrated Operations Center (IOC).
• Take accountability in handling CCR activities to operate, maintain, and optimize productions on CPP and remote Wellhead Platforms (WHP) while enforcing OE including PTW, COW, safety rules, operational discipline, processes, practices, policies, etc.
• Support Production Superintendent in generating production related reports.
• Direct, coach, and motivate operation technician in CCR and offshore to achieve the field/asset goals.
• Foster and maintain good work collaboration with other cross-functional teams including Maintenance, Planner, Wells, Assets, Operation support teams (FE, M&M, Logistics, etc.) and related customers.
• May also be assigned to support special projects as required.
• OE Leadership: Strong safety leadership. Demonstrate COW, PSM and other Base Business processes. Demonstrate competency in CHESM, risk management and MOC.
• Production Operations Experience: in-depth knowledge and Experience in Oil & Gas Production Operations 10+ years including separation, Gas dehydration, condensate stabilization, Gas-condensate metering, Gas turbines for power generation, Gas compression, etc.
• OC Development: demonstrate supervisory skills; coaching, mentoring & competency assessment of less-experienced contractors to improve organizational capability.
• We Lead: Demonstrate Leadership behaviors in accordance with We Lead expectations.
• Relocation will not be considered.
• Expatriate assignments will not be considered.
• Chevron participates in E-Verify in certain locations as required by law.

Experience:

1 year required

Skills:

Data Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Indonesian in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Indonesian.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

Skills:

Compliance, Mechanical Engineering, AutoCAD, English

Job type:

Full-time

• Preparing, scheduling, coordinating and monitoring the assigned engineering projects.
• Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Interacting daily with the clients to interpret their needs and requirements and representing them in the field.
• Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
• Bachelor s Degree in Electrical or Mechanical Engineering.
• Engineering license is a must.
• Minimum 8-10 years work experience in Project Planning electrical system or fuel system experience in building,data center or oil and gas project.
• Excellent computer literacy and knowledge of design and visualization software.
• With strong interpersonal skills in maintaining client relationship.
• Good command of English communication.
• Must be a good team player and possess self-motivated driven working style.
• Excellent knowledge of design and visualisations software such as AutoCAD.
• Requisition Number: 229934 Job Function: Engineering

Experience:

1 year required

Skills:

Data Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Thai in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Thai.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

Experience:

5 years required

Skills:

Compliance, Automation, Software Testing, English

Job type:

Full-time

• Maintaining automated code and scripts to ensure reliability and alignment with evolving requirements.
• Monitoring automated test results and ensuring all tests consistently pass before release, investigating and fixing failures promptly.
• Driving improvements in test coverage, stability, and execution speed to reduce defects and increase delivery confidence.
• Ensuring traceability between requirements, test cases, and automated scripts for completeness and compliance.
• You will lead defining testing scenarios and estimating effort to fulfill customer requirements. We work closely as a team to set timeframes for assigned user stories and establish clear outcomes that align with business objectives. You will review scenarios and test cases with junior team members to ensure high-quality test code and adherence to engineering guideline.
• We continuously work to identify and implement any improvements to improve team/operational efficiency. And You will be responsible to drive them to achieve efficiencies and results.
• Master/Bachelor s Degree in Computer Science, Computer Engineering or related or a related field.
• Experience 5+ years in testing fundamentals, automation, and QA tools.
• Proven knowledge and experience in software testing fundamentals, testing concept, method, automation test implementation and test tools.
• Proven understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and automation frameworks.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Skills:

Electronics, Android, Good Communication Skills

Job type:

Full-time

• Conduct testing for Samsung Wallet and digital wallet applications, ensuring overall functionality and performance meet requirements.
• Execute functional testing based on defined test cases for mobile wallet applications on both smartphones and Watch.
• Perform backward compatibility testing to ensure new wallet application versions function correctly with OS version and devices.
• Conduct end-to-end testing of wallet features, including user flows such as card enrolment, payment transactions and authentication.
• Perform transit card testing (e.g. Rabbit Card, MRT/Subway, Bus system), including real-life usage scenarios such as tap-and-go and balance validation.
• Checking application flow as compare with design guide.
• Checking the different supported wallet features (boarding pass, digital ID, etc).
• Record the fault or issues encountered during testing.
• Log capturing and perform basic debugging analysis to differentiate between phone and application/wallet issues.
• Work closely with Headquarter and R&D to solve problems encountered during the testing. Providing R&D support and maintenance for pre and post product launch, including reproduction and diagnosis of problem.
• Compiling of Test result and submission for approval.
• Update test procedure/ Test cases to local specific payment feature.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• Fresh Graduate/Bachelor's degree in related technical field (Telecommunication/Computer/ Electronics Engineering) or fresh graduates are welcome.
• Basic understanding of mobile applications and Android usage.
• Strong attention in details and willingness to learn.
• Good communication skills(Verbal and written).
• Self-motivated, responsible, and able to work under pressure.
• Basic knowledge of software testing or QA is a plus.
• Interest in digital wallet, mobile applications, or fintech is an advantage.

Experience:

1 year required

Skills:

Data Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirement: English.
• Responsibilities:Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

Experience:

5 years required

Skills:

Automation, Java, TypeScript

Job type:

Full-time

• Work closely with product and development teams to understand product architecture, functionality, end-to-end system integration, and to ensure project success.
• Take a proactive approach to identification, prevention and support for defects.
• Collaborate with the relevant QE teams, managing and conducting the integration test.
• Writing automated test and test harnesses application and services under test.
• Writing and reviewing test strategies, test plans and test cases based on agile stories and/or product requirements.
• Architect and design automation framework Development.
• Make testing as integral part of the development and release process.
• Mentor the junior-SDE-Test individuals.
• Be a major contributor to our test frameworks and services.
• 5+ year of quality engineer experience with a proven background in writing structured automated tests.
• 2+ year of leading the quality engineer team Strong experience in JAVA Programming and/or TypeScript, and in developing high quality automation frameworks.
• Strong experience in BDD, TDD, Data driven and Hybrid automation frameworks.
• Strong experience to programmatically test products; measure test coverage; develop the best automation, profiling, and performance/ load testing tools; and drive testability and diagnostic ability into the product.
• Experience with Web application standards and REST API's (Web services, JSON, HTTP, Https).
• Experience with automation, web deployment and engineering environment tools such as Jira, GitHub, Jenkins.
• Experience in testing applications on Cloud infrastructure (AWS) is a plus.
• Experience working with Docker containers is a plus.
• Experience using Git commands is a must.
• Validate quality and know what it means to ship high quality code.
• Dedicated, hardworking, a standout colleague with a "can do" attitude.
• Adaptable and can quickly learn new technologies.
• Have an excellent attention to detail.
• Are curious and passionate learners.
• Mentor and encourage others to improve for everyone around them.
• Good experience using AWS cloud resources.
• Good understanding of object-oriented programming techniques.
• Experience in using technology/tools such as: JMeter, Postman.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

AutoCAD, Good Communication Skills, Assurance, English

Job type:

Full-time

• Project Planning & Coordination.
• Interpret project specifications, drawings, and technical requirements.
• Prepare detailed execution plans, resource schedules, and material lists.
• Coordinate with internal teams, vendors, and subcontractors for timely delivery.
• Technical Execution.
• Oversee installation, commissioning, and testing activities on-site.
• Ensure adherence to engineering standards, safety regulations, and customer specifications.
• Troubleshoot technical issues and provide solutions promptly.
• Documentation & Reporting.
• Maintain accurate project documentation (drawings, test reports, as-built records).
• Prepare progress reports, risk assessments, and compliance checklists.
• Support project close-out and handover documentation.
• Quality & Safety.
• Implement quality control measures and conduct inspections.
• Ensure compliance with safety protocols and regulatory requirements.
• Participate in audits and corrective action plans.
• Stakeholder Communication.
• Act as technical liaison between project team and customer.
• Provide clear updates on technical progress, risks, and mitigation plans.
• Support customer acceptance and sign-off processes.
• Who will you report to? Execution Team Manager / Project Manager.
• What qualifications will make you successful for this role?
• Qualifications Bachelor s degree in Engineering (Electrical).
• 3-5 years of experience in project engineering or technical delivery.
• Familiarity with project management tools (MS Project) and engineering software (AutoCAD, etc.).
• Strong understanding of industry standards and safety regulations.
• Good communication skills in Thai and English.
• Core Competencies Technical proficiency and problem-solving.
• Planning and organizational skills.
• Attention to detail and quality assurance.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal and teamwork skills.
• KPIs On-time completion of technical deliverables.
• Compliance with quality and safety standards.
• Customer satisfaction on technical aspects.
• Accuracy of documentation and reporting.
• Margin monitoring and improvement.
• Tools & Systems AutoCAD, MS Project, ERP systems.
• Microsoft 365 (Teams, SharePoint).
• Testing and commissioning tools relevant to the industry.
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 40 billion global revenue
• 9% organic growth
• 150 000+ employees in 100+ countries.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Job type:

Full-time

• Lead specialized areas of manufacturing processes including process design, ergonomics, capacity planning, and performance optimization.
• Spearhead OT Cybersecurity initiatives to protect manufacturing infrastructure and enhance plant cyber resilience.
• Manage production activities to meet quality standards, schedules, and cost targets while minimizing waste.
• Drive continuous improvement projects across production operations.
• Collaborate with cross-functional teams to optimize production schedules and resource allocation.
• Demonstrated expertise in manufacturing production processes and operations.
• Strong background in OT Cybersecurity and infrastructure protection.
• Track record of implementing process improvements and achieving operational excellence.
• Ability to manage complex projects and lead cross-functional teams.
• Excellence in stakeholder management and communication skills.
• Opportunity to shape the future of manufacturing excellence and cybersecurity.
• Lead innovative projects that drive operational transformation.
• Development of expertise across multiple manufacturing disciplines.
• Collaborative environment fostering professional growth.
• Impact on critical business operations and strategic initiatives.
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 40 billion global revenue
• 9% organic growth
• 150 000+ employees in 100+ countries.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Skills:

Compliance, English

Job type:

Full-time

• Proficiency in Thai and English (spoken and written).
• Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
• Strong communication, mentoring, and problem-solving skills.
• Ability to handle escalations and complex issues with professionalism.
• Flexible and adaptable to a fast-paced environment.
• Willingness to work onsite.
• Open to rotational shifts, weekends, and public holidays as required.
• Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
• Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
• Assist in training sessions, calibrations, and knowledge-sharing activities.
• Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
• Support the operations team in driving performance metrics and achieving client targets.
• Act as the go-to person for escalations, complex queries, and product/process clarifications.
• Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
• Provide feedback and reports to management on areas of improvement and best practices.